Absolutely love this complex. Management is amazing and the property is clean and safe. Great location and great schools. Love where I live ❤️

Our family lived here for almost 4 years, and to be honest we loved it! What drew me was 1) their pricing for luxury apartments is probably the best in this area and 2) theyre gated. We never really had any issues, apartment living is very communal, Ive lived in quite a few and this was a great experience overall! Perfect location, beautiful grounds, we loved the pool area, the office staff generally was very friendly and helpful, and the property manager James always goes above and beyond!

UPDATE: Rubin from the Maintenance crew is SUPER!!! Had an issue with AC and Rubin took care of it with one visit. Thanks!!!Ive been living here for a couple of months and couldnt be happier! The office staff is super helpful and courteous anytime Ive needed their help. the grounds are well kept and the pool is perfect now that its fully opened. It truly has a community feel and very inclusive to the tenants. If youre looking for a really nice home in Gilbert, you gotta come check this place out!

I love it here !! This is my second year here and I absolutely love it here . The front office and maintenance always show up for me so quick.

I’ve been here for a few months now and have had an amazing experience from the beginning! Holly in particular has been above and beyond welcoming. Since the moment I started inquiring she has been so helpful and kind. Even once I’ve moved in she is checking in on me and remembering my family who comes to visit.The pool area is so fun and beautiful, especially that waterfall!I am loving it here. Thank you Holly for all you do! 💗

My experience with the highlands has been great. I’ve had a great experience with Jessica who helped correct an error that came up, she’s awesome and easy to work with. I love hanging out at the pool and I always interact with Moses and Tony the maintenance guys. They are always working hard and keeping the property and residence informed important details. Holly is always friendly and provides great customer service to the community.

Johnathon is great with explaining and educating and respectful. Approbate the hospitality he gives

The leasing office has the worst customer service. I am a new tenant who is supposed to start my lease shortly and from the beginning they are difficult to reach, do not respond to calls (with voicemail messages) or emails. I have yet to receive a response with the emails that I have sent. Especially being out of state, one doesnt even have the option to drive over to get questions answered. It concerns me that if they are unable to respond to simple questions, then how will they respond to emergencies. They make you feel like a number and for the amount of money you are spending, its sad as they dont seem to care. Ive even asked for the name of the manager or someone of authority and no response. I would think twice before leasing with this apartment building. There are many other options out there... I just wish I had gone with another company.

STAY AWAY FROM THIS APARTMENT COMPLEX! This is the worst apartment complex I have ever lived in. I lived there for just over one month. Upon moving in, there was an infestation in my apartment (I won’t say what was in there, but if you look at other reviews on here or yelp you will find it). They kept saying they “took care of the problem” when it clearly wasn’t handled as they would continue to show up in my apartment. Was also told by an employee that worked there that “they were everywhere” when they were opening the pool back up after lock downs. Was able to move out, and have been waiting 2 MONTHS for my security deposit back. I have called every week for over a month now. Today I received my check in the mail. The apartment was left in near perfect condition (as I lived there for barely over a month) but was charged $150 for a “cleaning fee”. I have pictures of how the apartment was left and it required no cleaning as I cleaned before I left. The office is nearly impossible to get ahold of, the communication from management to ownership of property is terrible so nothing gets done. On top of all of that, upon moving in, the washer did not work, the dryer did not work, air conditioner didn’t work, and outlets in apartment didn’t work. Save yourself the trouble and look elsewhere. Feel free to message me if you have questions or want to see pictures.

So thankful for Holly who got back in contact with me! She helped us when we were concerned about getting in contact and was extremely quick and kind. We are so excited to move in and get to know this staff!

This place is great to live! The staff are fast with any amenities that you might need looked at, friendly, and efficient. The management in front office are all friendly too and helpful! Overall, great people and clean Apts as well as common area. Love living here, definitely would recommend to anyone who wants a clean, safe, and gorgeous place to live as well as proficient management team!

I lived in a 1 bedroom 1 bathroom for a year. The apartment itself was fine. We did get multiple bugs, such as cockroaches and scorpions (on the second floor). They sprayed but it never solved the issue. Also, you only get one parking spot. The parking is awful & have had times where there wasn’t 1 single parking spot available... I just didn’t go home that day. As far as move out & move in, the staff isn’t helpful. Upon move out I’ve called 3 or 4 times and even emailed with no response or direct answer about how much I owed for my last months rent. The blonde one in the office is so rude & would always treat me & my partner awfully such as making snide comments. While moving our stuff out of the apartment she brought a people to tour by and said “oh look they’re finally cleaning.” This is beyond unprofessional & definitely not warranted. Overall, it’s definitely a hassle more than a luxury living here. Not only that, they raised the prices over $400 more only after one year, so good luck renewing!

I just had to leave this review in response to Chas who put the pictures up of the parking. What he forgot to mention, this is the way the parking was for a few days while they were putting new asphalt down on the property. The parking isnt perfect but its nowhere near what he tried to portray.I lived here 2 years and my biggest issue was the scorpions. I would consider it infested. Dont let people tell you oh its just Arizona. Ive lived in AZ all my life (44) years and never even seen a scorpion until I moved here. The apartments will spray but it does nothing. The pool area is really, really bad. Just be careful and especially with children.If you can overlook that, this place is great.

My boyfriend and I are moving here and we needed to find a place fast but wanted to make sure it was what we wanted. We had been looking at a variety of apartments, but this one was our favorite! It’s very well kept and has beautiful features. We were helped by Jessica and she was nothing but friendly and very informational! We can’t wait to be residents here!

I just moved from another state, looking for a descent place to live in .I called the office , I talked to JESSICA, she was very nice, she answered all my questions in a very professional and polite way. I enjoyed speaking with her . She made feel comfortable and explained everything to me. Thank you Jessica, I would give you more than 5 stars if I could.

I put in a simple work order that I could not do myself, I am not sure how to change the batteries in the thermostat. I was very surprised to see that the manager James, came over and changed them for me. This community always goes above and beyond for me and my family! I love the Christmas ornament hunt that you guys have been doing. Its a good way to get us out of the house and exercising!

I dont leave many reviews but, I had to leave this one. I just moved here with my mom and was looking for a place ASAP! I found a job in the area, all I needed was an apartment. I called and saw complexes that were not up to my expectations. The Highlands at Spectrum is amazing to say the least! First, the office staff are wonderful and professional; they answered all questions and were actually to have me as a tenant. The new maintenance guy is outstanding; he is knowledgeable and responds quickly!All I can say is, I am glad that my search is finally over! Move here!

I´ve lived here 12 years & have seen staff come & go. The current group is doing a great job, they handled COVID well by keeping us safe.

I lived here for a year and it was a great experience. The apartments are nice, its a very quiet area and convenient location make this a perfect place to live. Maintenance is always on top of service request. The only reason we moved out is because the rates were going up and we bought our own condo. James is who handled my move out, he was very nice and I appreciate everything you have done for us. Thanks for all of your help and best of luck to you!

I came in for a tour yesterday, I worked with James. He was very nice and super friendly. I waited a bit longer than expected, but it was because he was sanitizing the unit before he showed it to us. The other leasing lady in the office was showing the unit when I arrived. It made me feel like this company really cares about its customers. They went the extra mile to insure my safety during this crazy time we are living in. Thanks again James!

I love this place!!! The office staff and maintenance crew are top notch. The grounds are well kept and it has a luxury feel in the apartment. Plenty of shopping near by.

These apartments have been a nightmare! I get COVID going on but through this whole process we never received a call back of our status I had to call everyday 10X a day and finally if I was lucky someone answered. We finally moved into the apartment and it had not been cleaned it was so disgusting previous owners hair all over the bathroom. Broken and dirty toilet seats, tears in the vynl flooring a broken trash can and broken AC. No accommodations have been made for us just everyone pointing the finger at eachother. I do not recommend these apartments because you will be like me dealing with so many issues upon move in.

Hard to get a reply back to an email as a current resident.Reply 11/2/2020:Thank you for a reply back, I am actually super happy to receive one back. I definitely will be in contact, I do have some concerns and things I’d like to send over that haven’t been address but I’ve tried multiple times. Thank you again. Once my move out is complete too and all things are done I hope to better this review.

Finally! I’m free of this place!The office staff is terrible; I’ve never dealt with a worse staff. The girls in the front barely know what they are doing and always have a comment to make; Not to mention they are not the smartest (if you have a package coming pick it up somewhere else because they won’t even look for it and probably will miss place it).As for the parking it’s terrible. They never have enough places to park and your single covered parking is always a building over from you. When my wife had just given birth to our daughter, and they were doing replacements of the roads, the staff told me to have her park in the neighborhood behind the complex if we couldn’t find a spot. Are you kidding me?? Absolutely disgraceful.If you have a maintenance call, best of luck to you. The one time I made the call to have the washer fixed it took a week to even show up and another almost week to find the part to fix it. Everything else that had a issue I fixed myself.I requested multiple times that they not water as much during the due and spray for bugs; none of which changed. We had probably a scorpion every week sometimes two, not to mention the giant spider (brown recluse) that we found in my sons bathroom. Thank god we found it before he did.I would give this place a 0 star if I could. After living here for a year and a half I’m so thankful to be gone and this place be in the past.-In response to the reply-Andrew acts like a college frat boy; always hitting on women, always cracking jokes on people as they walk away, and never can get his story straight when confronted on issues. If I wanted to hear someone lie to my face about “solving a issue” I would go to the Jr College down the street.

On Friday, I scheduled an appointment with the Highlands at Spectrum, and received a confirmation email. I went there today, but was turned away because they couldnt find my appointment, and they were swamped - I was the only person there. I got off work early and drove 40 miles to see their apartments, but that didnt bother the two young women there, who were surprised that I didnt want to re-schedule, and apply to live at an apartment complex that cant even get a simple scheduled appointment right.40 miles...

Highlands at Spectrum is a beautiful gated community with covered parking. This community is near San Village which is a great open-air mall with plenty of shops and restaurants. This community is very quiet and quaint. Nothing says luxury apartment more than the gorgeous facilities like the pool with waterfall and built in BBQ area. I really appreciate the energy efficient lighting throughout the community. Property Manager James is a wonderful and helpful individual. The Maintenance Manager, Paul, is always responsive when there is a need for service.

I stopped by and worked with Holly and what a wonderful experience I had. She was so pleasant, sweet and knowledgeable about the complex. I will be sending a few of my friends there to see her and anyone I know who needs a place to live. I recommend you ask for her. Thanks for all your help Holly.

I have lived at Highlands at Spectrum for four years. It is a really nice place to live! The maintenance staff takes care of everything right away. The office staff are friendly and helpful. The grounds, pool and gym are beautiful. Everyone I have met is so friendly!

I LOVE my apartment! I was so nervous moving out of my parents house but any expectations i had for a first apartment have been exceeded! Holly made the process easy, everything was done online. Im so excited, I feel like an adult now. Thank you!

This place is great! Beautiful and well maintained! Paul is quick to address any issues you might have and keep everything on the up and up! James is very helpful and responsive! Thanks guys for the wonderful living environment!

PAUL PAUL PAUL !!!!! Sooo amazing sooo sweet sooo caring and we need more people like him in life lol big shout out for the best customer service I’ve ever received and taking the time to answer my questions and Inform me on everything have a great day !!!!!

The maintenance staff is exceptional! Our washer was squeaking and the work order was followed up on the next day. Paul left me a message letting me know a new unit was on order. Mark then moved in a new washer & dryer 3 days later. We had towels in the dryer and Mark even placed them in the new dryer for us! We’ve lived here for several years and have always appreciated the excellent service provided by maintenance.

I love living here! Its super close to San Tan Mall and my favorite shopping. The office girls are very friendly, Jessica and Holly work really well as a team and always assist if I have any questions.

My girlfriend and I came in to get prices for an apartment, we are hoping to move in together in January. This will be the first apartment for both of us so we werent really sure what to expect. This place is beautiful! We were impressed with the area and close proximity to our jobs. The office staff was friendly, Holly showed us around.

I am one of the vendors here at The Highlands, I have been working with James for a few years now, and i can honestly say he is one of the easiest property managers to get along with. I have enjoyed working with you for the past few years and look forward to the future. Thank you for all you do.

The maintenance team here is great. Had Mark fix a few issues Ive had since living here and hes great! Always goes above and beyond. Even walking thru the complex if hes around he says hi and asks how everything is going. Love it here!

Paul and Mark at Maintenance do great work they are fast with the work orders and very friendly. The office staff is amazing as well especially James. Overall i do not have anything negative to say about this location. Nice place to live. Great work everyone!

Toured a few weeks ago. Like the apartments, Holly Mills answered all my questions and was very knowledgeable. We appreciate her time and help during apartment searching.

I love this place! Stopped by on Saturday for a tour, Holly was friendly and very helpful! Im hoping to transfer for work, I should find out in the next month or so. If I do, I know where Ill be calling home!

The maintenance guys in highlands at spectrum provided speedy, excellent, and efficient services with great two personalities 👍.

I was really happy how fast the maintance came to fix my fridge going out. They put a new motor in my freezer and no more noise and fridge is working amazingly! Thanks Holly for an amazing maintance crew!

I moved in yesterday and I’m very pleased with how seamless the process was. I’m excited to start this new chapter in my life. Thank you Holly for all your help!

I called the property and spoke to James on Saturday. After speaking with him, I feel so much better about applying for my new apartment. He got back to me quickly and let me know what my next steps are. I cant wait to move in and call this place home! Thank You James for all of your help!

Had the pleasure of working with James Sikes recently. Such a gem he was! Answered all my questions and gave me a lot of information. Really put my mind at ease! He made the whole process fun!

Great place to be. Have been cleaning vendor here for one year now and work with Paul and Mark. both of these gentleman are very helpfull. efficiant, & hard working.

I came in with my friend who was looking for a place to live. We worked with James, I have to say James was very friendly and knowledgeable about the surrounding area. The Property was beautiful and everyone in the office was very friendly. When my lease is up Ill be checking out The Highlands for myself. Thanks again for all your help (I love your Accent) :)

Had a tour of the facility on Monday and was super impressed with the facility and staff. Holly was cordial and informative, and the apartments were in great shape. I would definitely recommend this for someone looking for an upscale apartment.

Holly Mills was very pleasant to work with. I was looking for an apartment for my grandson who is undecided where he wants to live. Holly gave us some great options to choose from.

I have been living at The Highlands for 6 months and the customer service has been excellent. I had some questions about the amenities during COVID-19 and Holly was very helpful in understanding what’s available and when. Definitely recommend this complex for those looking for a new home!

I came in and toured with James, he was polite and very helpful. The apartment complex was very nice and seemed pretty quiet. When my lease is up I will consider renting here.

It has been rough on the crew with reduced staff and residency, but this is still a safe, responsive and beautiful place to live. They usually respond quickly to requests and clear up, clean up or fix what needs done!

The maintenance staff here at Highlands are great. My patio door was not opening correctly and one of the maintenance staff named Mark came by not long after making the work order and got it working 100%. Thank you so much

I had such a good time at the food truck event last night, It was so nice to talk with you James. Thanks for all you guys do!

Ill be relocating for work in the next few months, trying to find an apartment online hasnt been the easiest experience. I was able to schedule a Facetime tour with Holly and was impressed with the modern look of the 1 bedroom apartment. Ill be stopping by when I come to Arizona!

I had a great tour from Holly. She answered all my questions and make me feel comfortable and confident about my choice. Can’t wait to move!

This is a great place to live and the people here are wonderfull. James at the front office is friendly and helpful. And Paul in maintenance is very efficient and helpful.

Lived here for 1 year have loved the experience so far. Lovely property and great area, Any issues have been resolved very quickly. Id like to give a particular shot out to Paul Pieterek who is the best matience supervisor ever always helps when you are in need.

My water heater went out recently and with in an hour Mark was over and had a replacement being installed. He explained everything in detail and had me up and running. Great service thank you

I stopped into the office for information on an apartment and Holly was so friendly and welcoming. Definitely coming back when my lease is up!

Stopped by on Friday afternoon to take a tour, Holly was very friendly.

Paul and Mark are awesome maintenance personnel. Fast courteous, and pleasant to have in our apartment. The office staff James, Janine, Joanna are always helpful. They are always professional,courteous, and willing to help.

My wife and I recently moved in 4 days ago. We were very overwhelmed with the overall condition that we found the apartment in. We found rips and scratches in our laminate flooring, painting and texturing was not done correctly and there were several bugs throughout the house.Initially I would have given this a 2. That would be generous, but the new appliances and counter tops do look nice (but they went very very very cheap on the laminate flooring).The reason I gave them two additional stars is due to the fact that Paul took such good care of us. He fixed all the issues we had in the apartment and really went out of his way to make my wife and I happy. James the site manager also seemed to want to fix the issues that we found and allocated Paul the maintenance supervisor to us for several hours to make sure we were taken care of. So thank you!

Beautiful apartments! Holly was super great to work with, very thorough and detailed. Thanks for your help!

Very friendly people, helpful to other tenants. Gym was kept open despite awkward circumstances.

Jessica is so nice everytime I go in the office. Shes always happy and smiling, I love it here ♡

I had so much fun at the food truck event last night, thanks for calling to remind me Holly!

Maintance man Mark repaired a garbage disposal that I thought was inoperable. Very courteous and fast with the response time. Maintance always are on top of things when issues arise. Thank you!

Beautiful complex! Jessica’s customer service was great, I’m looking to move from Utah and she has been great.

Thanks for showing me around Jessica. I’m so excited for my first place.

Loved the food truck tonight! Staff is always so friendly, Holly came out to offer us some napkins as we enjoyed our churro sundae on the patio.

This place looks amazing, I took a walk around the property and Paul was very helpful and answered a lot of my questions!

Wanted to stop in and say both Paul and Mark are keeping this place looking good! Awesome job!

The maintenance worker Paul is always so friendly and informative and is always willing to help when he can. Thanks again Paul!

Beautiful apartment homes! Holly showed me around and was very professional and polite, Im looking forward to moving in!

Apartments are beautiful and Holly was extremely helpful and informative! She answered all of my questions and was wonderful to work with!

I have been looking at a lot of apartments in the area and they all pretty much look the same UNTIL I saw Highlands. The thing that set this place a part was the staff. A man named James helped us out, he showed us around and answered all of our questions. He made the whole experience enjoyable. As a leader of people, myself, you can tell when someone is genuine and cares a lot about how he represents his company. James, if by any chance you see this, I love your accent :)

My maintenance issue was taken care of in one day. Thanks Tony

The highlands are great apartments to live at, Paul from maintenence was amazing and fixed any issues brought up quickly

Excellent maintenance crew! Mark and Paul helped us greatly with our washer amd dryer. They were a tremendous help. Thank you!

We’re new to Arizona and so far so good. Pleased with the staff and love our new home.

Holly was an excellent host on my visit! She was very helpful in explaining the differences in the options available.

I honestly like living here a lot. Its super quiet and tenants are friendly. The location is perfect. My only real complaint is the 20+ stray cats living on property, and the fact that people feed them isnt helping. I wake up to cat prints on my brand new car on a very regular basis. So if you have a nice car, beware!Update: one year later they still havent done anything about the stray cats. In fact, they allow people who dont live here to come in and still feed them.... Also there is a Scorpion infestation. My boyfriend has been stung twice in his sleep now.

I was sad to hear that the groundskeeper left but maintenance has been doing great. Paul is keeping a good handle on things!

This place is awesome! Paul in Maintenance fixed my AC within the day

Jessica Kennedy is the absolute best thing that happened to this place! Never any issues when shes involved!

Holly is amazing to work with. Super friendly and helpful.

I went on a tour the other day, and my tourguide Holly was very helpful and lovely to have as a tourguide!

I had a lot of fun at the food truck event, thanks Holly.

I typically don’t like to write reviews, but on this occasion I want to share my great experience, when I came to inquire about the apartments El James was extremely friendly, helpful and attentive he made me feel like he really cares about his new prospects.

Our family lived at The Highlands at Spectrum last summer during a relocation from out of state while purchasing our new home. We were very grateful for the wonderful assistance we were given by Andrew and Erika in the front office. They really helped to make our transition a smooth one. The unit we lived in was newly renovated and beautiful. We especially loved the floors. We were very happy living in this community. It was quiet, clean and in a great location. We would happily recommend it to others. Thank you Highlands at Spectrum staff for making it such a pleasant living experience.

Staff, property, amenities, cleanliness are all spectacular at the Highlands at Spectrum. Would highly recommend this community to anyone!

Mark and Paul from the maintenance team are awesome they always go above and beyond no matter the job. There are some parts of the facility that are frustrating as with any apartment complex, but those two guys are courteous and respectful every time they come over. Thanks guys

This place is just ok.Pros: The location is by far the biggest pro. I love Gilbert, and Highlands is in a nice quiet, very safe area, but very convenient to the 202. There is just about everything you could need within a couple of square miles: Target, several grocery stores, the San Tan mall, etc. The public school system here is fabulous. The other pro is that these apartments are fairly new, and have a decently clean, modern design.Cons: The maintenance crew is awesome, but super understaffed, and things just dont get taken care of very quickly. For example, I have been waiting on a working microwave for three months now, which I think is something that has just fallen between the cracks. The outdoor lighting is extremely bright, which I guess is safe, but we have to pin blackout curtains to the walls on both sides in both the bedrooms to be able to sleep at night. Pet fees and parking costs are way above average for the area. The carpet is impossible to keep clean. And there is a MAJOR stray cat problem. Theyre everywhere, and residents continue to feed the cats, so they keep reproducing. The cats often catch animals, like pigeons, and leave the carcasses around.

The food truck today was great. Thanks for hosting it.

This condominium complex is far from luxury, would not recommend, you can definitely find much better places in the area for the same or even a lower price and youll be saving yourself multiple headaches in the future.

My family has lived here for a year now. Maintenance has always been on top of things for us- they usually come the same day. The front office has always been kind and helpful and also very on top of things. The area is well kept and clean. Would continue to live here if my rent wasnt raised so much after my 1 year lease.

Want to give a shout out to Mark from maintenance for fixing my blinds. Thank you

James was super helpful and answered all of my questions! I love how beautiful the complex is, and the staff just makes it all the better!

Getting ahold of anyone in the office is impossible. may as well just be closed all the timeEDIT: Finally got ahold of someone in the office. We had had roommates apply to join our lease April 29th. The office said they would start the applicating right away. However, after speaking with them today turns out they had not even started it. They claimed they have been swamped with other applications. Having worked in leasing, I know it takes all of 5 minutes to submit an application. I believe they had just forgotten and want to cover their mistake. They refuse to take responsibility for it.

Just moved in a few weeks ago and I’ve never loved living in an apartment complex before until now. Erica helped us find the perfect fit for not only my boyfriend and I but also our big puppy which is a huge bonus. The area is amazing, parking is easy and maintenance is fast. The office even directed me on setting up internet which was a breeze since they pay cox for the installation. The neighborhood is quiet and everyone is so friendly and also pet friendly which was very important for us. We have felt at home since we first walked into the front office. Erica and Adriana answered all of my questions and concerns and are there to help every step of the way. They were so obliging, especially considering I called almost daily and stopped by the office a few times wanting to take a look at my future apartment. Love this place and definitely recommend!