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Palomar Jewelers
1274 Auto Park Way Suite B, Escondido, CA 92029, United States
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B
Review №1

Tony is such a nice guy! I like to support local business so I happened upon this place when I needed to get my moms wedding ring sized up for myself and the wrap downsized for my future daughter-in-law. Due to the shape of the rings he was honest about the risks involved but we went ahead with the sizing. The rings are PERFECT! We decided to get my sons wedding ring here and he was so kind to give him a discount because “they are just starting out”. Skip those overpriced mall shops and come here, you won’t regret it!!!

Ka
Review №2

Tony is a class act! Making such extravagant peices have never been easier. Thank you Tony! We loved meeting you and your wonderful wife. Will be back for our holiday shopping!

We
Review №3

Tony is an excellent, honest, and accommodating jeweler. I would definitely recommend him to my friends and family. Great service!

Ha
Review №4

This jeweler was amazing! I went in to get a ring repaired (it was very misshapen) and to get my finger sized for future ring purchases. The gentleman who assisted me was very quick, helpful, and friendly. I plan to come back!

Mi
Review №5

I took some jewelry to Tony at Palomar Jeweler to get sized and repaired. Admittedly I had a pretty tall order when I asked his staff to increase a ring from a 5 to a 10! Let me tell you what, they knocked it out of the park! You couldnt even tell it had been a Size 5 before. They gave me something Im proud to present when the time comes and I know she is going to love it! Amazing work, fantasic prices and accommodating service! Will definitely be back! Thank you, sir!

Te
Review №6

Very pleasant and professional, does nice work repairing jewelry

La
Review №7

Tony has been an incredible jeweler for both my family and me. When I first saw what would become my engagement ring at Palomar Jewelers, it was like finding a stunning piece of artwork. Anytime we have had any questions or concerns, Tony has been extremely knowledgeable and always willing to go the extra mile to ensure that we are 100% satisfied. I highly recommend Palomar Jewelers as Tony is phenomenal!

Pe
Review №8

Best customer service Ive ever seen, Mr. Tony has a courtesy of welcome everyone as soon as the put foot in the door and is so helpful and thoughtful of what you need, look for and budget you have. Ive been going here for many years and will continue to go for my jewelry needs. I Recommend this place 100%.Thank you Mr. Tony

Au
Review №9

I have been going to Palomar Jewelers for over 20 years. Tony, the business owner has always been very professional and he knows jewelry, He is one of the most knowledgeable Jewelers that i have every encountered.Over the the last 20 years i have never used another Jeweler. Tony is always there to answer questions in person or by phone. He makes sure you will receive the best deal possible for what you are purchasing and if there is a extra discount he can provide you, he will.I recently was in town to get married. I went to see Tony for the engagement/wedding ring. He knew immediately what ring I was looking for and make sure he gave me the best deal that he could, so was able to walk out of the store with the ring.The wedding was planned very quickly and we had to purchase a wedding band for me a few days later. I called Tony and he told me to come out as soon as i could. We i arrived at Palomar Jewelers, Tony immediately showed me some bands. What make the process easier for me, Tony knew my style after years of buying Jewelry from Palomar Jewelers. If i told you what he did for me, you would not believe it ..... Amazing Customer Service and Loyalty to me, as a Customer. WOW!!!!If you are looking for a Jeweler because you purchase a lot of Jewelry or youre just looking to do a one-time purchase, i know you will receive outstanding service from Palomar Jewelers. Tony knows Jewelry like no other.Tony, I appreciate your professionalism and all the beautiful experiences that you have provided me over the years. GO SEE Palomar Jewelers, you will not regret it.

Am
Review №10

Tony was amazing and helped us find the perfect bridal set. I am so happy we went there, best customer service and affordable prices!

JO
Review №11

Tony created an absolutely fabulous wedding ring set for me . He was pleasant the moment we walked through the door .Thank you so much .

Al
Review №12

Wow, shocked on how Tony treated me this afternoon and not in a good way. I’ve spent a good deal of money for the wife at this place.At least I would like to think. I tried to get the backside to my watch removed so I could change the battery. He talked to me through the door. Didn’t even give me a chance to finish talking when he was already saying no. What kind of customer service is that. I’ve been meaning to buy a watch there. But he quickly changed my mind by showing his true colors.

Hu
Review №13

I’ve been going to Tony’s shop ever since I bought my wife’s engagement ring. From the very first day he treated me like family. With Tony’s expertise we created an engagement ring that no one could say no to.Fast forward to last week. We come in to get something added on to my wife’s wedding ring which he put a rush on since we were leaving town this weekend.Short story is that Tony will never disappoint and he will give you the finest experience in the industry!

Gm
Review №14

The main man has been there for me when I got my mother a gift and my girlfriend a gift. Each time he has been an incredibly helpful guy who even discounted my items when he found out they were for my loved ones. Great prices, great workers, and over all great experience! Please try this place if you are searching for something special.

Ev
Review №15

Best place to buy jewelry in town. We live in Florida and always come back to visit this store and buy jewelry.Tony is the best jeweler I know.

Ch
Review №16

Tony has provided our family with excellent service and fair prices over the years. We wouldnt think of purchasing anywhere else.

Mi
Review №17

Horrible customer service, says he is too busy for my call. Not going to go there!

Ma
Review №18

Ive been going to Tony for special jewelry for my wife for 8 years. From engagement rings to wedding bands, to special diamond earrings for special occasions - I have always been so happy with the service, quality and knowledge here. Very trustworthy! My dad went here to get my moms wedding ring totally re-made and they both love it...and my father in law has been shopping here for well over a decade. Its the only place we will go for fine jewelry!

Mo
Review №19

Tony is everything you would want in a jewler! He is honest, knowledgeable and has beautiful jewlery. We have bought jewlery from him for many, many years. I wouldnt trust anyone else. Hes great at listening to what you really want and remembers your style/taste which is great when you come back. He prices things really well. Nobody better in the business or who Id trust more!

Ke
Review №20

Excellent and timely service. Had a repair on a ring and also a customization done on an engagement setting. The results were gorgeous. Very good craftsmanship. I am very please and would do it again.

Aa
Review №21

I can not recommend this place more! Tony’s customer service is fantastic . He goes above and beyond to get you exactly what you want and takes special care with every order. I purchased my fiancé’s engagement ring and wedding band here and nothing but good things to say about Palomar Jewelry. I recommend everyone here and always great responses. I promise you, you walk in and feel very welcomed and always treated like family. Thank you Tony! Looking forward to future business.

Ry
Review №22

Tony is the best every time. I went back again and this time on my 21st anniversary day. Asked him if he could make a ring with my wifes and my birthstone. He said yes and did it for me in one hour. He has a great team to do such fast awesome service and product. Thank you Tony and thank your team!

He
Review №23

Palomar Jewelry owner Tony is very helpful and knowledgeable. He understands the needs of the customer and is not pushy. Wonderful service, beautiful jewelry; a pleasure to shop at Palomar Jewelry

Pa
Review №24

Been coming here for years to buy items for my wife. The owner has been great everytime. He knows me everytime I walk through the doors even though Im only in a few times a year. Hes taken care of me and my wife with out needs. Always friendly, always helpful and always has a solution for us. I will always stay loyal to this familys shop. Thank you so much!

Ju
Review №25

I went to Palomar Jewelers on a friends recommendation. I just needed a new battery for my husbands watch. I was greeted by a friendly and polite gentlemen (Tony?) who offered immediate assistance. He looked at the watch and said Oh, you dont need a battery. The stem was simply pulled out. Oboy was my face red! But the point of the story is, these folks have my business and my recommendation. So refreshing to find an honest person in these troubled times. Thank you!

Ad
Review №26

Called this jewelry store to ask about their appraisal costs... before I could finish my initial greeting, a simple hello, I get told that they are busy and rushed to get to my point. Horrible customer service, horrible customs and courtesy.

Ma
Review №27

Honest sales man and he doesnt try to push things on You to make a quick buck. All the jewelry is really excellent quality and so is the prices. my family has been going to him for over 20 years

Ch
Review №28

This place is the worst. The customer service is awful and the selection of engagement rings is not good. I wouldn’t recommend this place to anyone. I asked the manager if he had an H/VS2 diamond I could look at and he just starred at me confused like he didn’t know what I was talking about. How can you work at a jewelry store and not know about diamond color and clarity? THERE WAS A COLOR AND CLARITY CHART ON THE COUNTER! I ended up going to Robbins Brothers and found exactly what I wanted. They have a much better selection and their jewelry is AIG insured. I’m very happy now!

Je
Review №29

My 30 year old wedding ring had been too small to get off my finger for 10 years and was getting tight and looking pretty dinged up. Tony and his wonderful staff were able to cut it off, resize it so that it can fit over my knuckles while not being too loose once it is on. They polished it up and it looks as good as it did 30 years ago. The resize took less gold than he estimated so it ended up being less expensive than quoted. Palomar Jewelers is my wife and my new jeweler for anything we need. Honest, professional, personable. His price was less than two other quotes I had from other jewelers in the mall. We tried Palomar Jeweler because of the good reviews we read about them so I wanted to share my good experience for others. You should do yourself a favor and give Tony your next jeweler business!

Jo
Review №30

Tony, my man, I can’t thank you enough for everything you’ve done for my wife and I. She absolutely loves her rings, and thank you for all your hard work to make sure everything has been perfect. You’ve earned our business for life!

Da
Review №31

Tony has helped me for years with my watches and jewelry. He is honest and knowledgeable.

Va
Review №32

Cant say enough good things about this place. Helpful and incredibly kind.

Ar
Review №33

There are very few people who genuinely care for others. I found the owner to be the kindest, most caring gentleman that I have met in a long time. My jewellry is always nicely and professionally repaired and his prices are very reasonable.

Ka
Review №34

Amazing service and so sweet! Rings are looking wonderful and fantastic workmanship!

Ro
Review №35

Great store Tony is very honest and knowledgeable. He has a great selection of jewelry and really knows what hes doing

Ci
Review №36

My husband has been buying me jewelry from Tony for over 20 years and every thing he has ever bought is beautiful and very well made! We send everyone we know there with confidence ..

Ar
Review №37

Went in there to get some rings resized and they were amazing. Great people who care about yheit customers. Great selection and pricing.

Bo
Review №38

Tony really knows his stuff hes always taking care of me and has just fantastic selection of watches and Jewellery okay

Ma
Review №39

Oh my goodness, these guys are lacking quality & customer service. Initially, our experience was great, lots of excitement and talk around designing my wife’s engagement set, built with a family heirloom, heart shaped diamond. We received the set in late November. Fast forward less than 3 months when we took a Valentine’s Day trip to the desert. In the morning, the ladies were admiring the gorgeous diamond and less than 4 hours later, my wife looks down to see her diamond was missing from her ring. She was not out riding or doing anything that could merit losing the stone. Only four months after going to these guys our rock, GONE. Tony went from being a “family friend” type, to cold and short. He lacked compassion and was unwilling to rectify his lack of quality & workmanship. (He stands behind his shoddy Jewler).We took the set in to a different jeweler to have the diamond replaced & they were shocked to see there were only 3 prongs placed to hold the diamond into the ring. This Jewler was a woman and was extremely knowledgeable. We learned the prongs holding in her ring were not even the correct type for the heart. The new Jewler has 5 points of attachment where as Tony’s guy only had three. None of which even anchored the stone in place as it sat raised up from the setting. Almost floating. We had no idea as we had to learn the hard way.As much as we thought we’d found our “jeweler”, it didn’t take long to see Tony’s true colors. I’d avoid at all costs, especially with anything sentimental. We wouldn’t wish this upon anyone. Steer clear my friends.

Ma
Review №40

Ive been taking my jewelry to get repaired here often and theyve always done a good job!

Ro
Review №41

Amazing family, and amazing jeweler. My fiancé and I purchased our wedding bands here. I initially wasnt excited to go shopping for rings, and on a whim my fiancé said lets stop by the closest jeweler, thank goodness we stopped in here. Not only did we find gorgeous wedding bands for my fiancé, and a manly wedding band for myself, but we were blessed to get to know the family of the business. I have worked in customer service since I was 15, and I have to say that this isnt just customer service, this feels like family. They gave us such good service and we built a relationship with my fiancé and I that will last a lifetime. Theres something about having your own family jeweler, and as my fiancé and I start our life together, we are so blessed to have found our jeweler from here on out. If you want to be taken care of, dont go to the big box stores or the chain stores that pressure you, come here, Tony and his family will always take care of you.

Sa
Review №42

Most honest jeweler in town!

Br
Review №43

Great Service, Great prices, gorgeous Jewelery.

BO
Review №44

They will RIP off boy.... beware

Sg
Review №45

The owner is the worst he is rude the jeweler is great but the owner is terrible

Br
Review №46

Its ok now . it was an honest mistake .

Ca
Review №47

Tony is the best that there is!!

Ro
Review №48

The only jewelers I trust.

Sn
Review №49

Outstanding

Ch
Review №50

My only jeweler

Ka
Review №51

I was in town for a few days and I brought my ring in to get sized. Not only did they get it done quickly, my ring has never looked more beautiful! So thankful for them getting this done!

Information
6 Photos
51 Comments
4.4 Rating
  • Address:1274 Auto Park Way Suite B, Escondido, CA 92029, United States
  • Site:http://www.palomarjewelers.com/
  • Phone:+1 760-746-7471
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10:30am–5:30pm
  • Tuesday:10:30am–5:30pm
  • Wednesday:10:30am–5:30pm
  • Thursday:10:30am–5:30pm
  • Friday:10:30am–4:30pm
  • Saturday:Closed
  • Sunday:10:30am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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