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P. J. Hussey
3855 W Glendale Ave #100, Phoenix, AZ 85051, United States
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Ma
Review №1

We purchased new flooring just before the covid crisis struck, and had to postpone the job for over a year due to high risk health issues. April worked with us on changing dates until we felt comfortable having crews in the house. They were understanding and solicitous, and when the job was finally completed this spring, we were so pleased with the quality of the workmanship and the friendly and professional crews who did the work. We highly recommend PJ. Hussey and will use them again in the future.

Ca
Review №2

PJH construction was an excellent choice to get repair work completed in a professional and skilled manner fitting us in their busy schedule. Victor was an excellent drywall craftsman, Colton repaired our front wall, and Alex prepared our bathroom floor cement and skillfully retiled the floor. All 3 men were professional skilled craftsmen. We would highly recommend this company to others.

Si
Review №3

I have been with this company for many years , i lost power due to a garbage truck , for 5 weeks, what did PJ DO? they sent a generator and more costing them, while they also paid for another appt to rent free ... to the neighbour .......myself , im stubborn ...A woman with many issues aka COPD , emphysemia . mental issues ....etc ..... patti has always been there for all of us in the cottages ````````````

Ca
Review №4

This is a company who lazily dispatches maintenance workers to apartments which they manage but don’t own, and that’s it. They don’t care about you. They don’t come to the property themselves, nobody assesses what’s going on at your complex. They don’t care if your heater is broken for weeks straight in December, they don’t care if your neighbors are yelling profanities for hours with their doors open or letting their dogs bark all day long every day, they don’t care if your bathroom is covered in mold, but they surely will raise your rent in the middle of a global pandemic.Housing is a basic human necessity. Let people have dignity. You take half of they’re monthly income for this.

mr
Review №5

I called because I was interested in a property they had a for rent sign on and they never got back to me

R
Review №6

If I could leave zero stars I would. I have been dealing with this company for a year now and my construction project never was even started. They do not call or email you back at all. I would be worried that if project was started, it would stay unfinished. I have asked to talk to owner but no one has responded. I have sent email but no one responded. Stay away from this place. Run as fast as you can. Dont waste your time or money.

ja
Review №7

I recently moved into terrace view apartments 4-20-21. 622 n 9th ave. unit 302. On this date 4-22-21 my apartment had plumbing issues regarding the toilet not flushing, leading to feces coming through my shower. This issue was not handled until approximately 10 pm. Roto Ruter was the company P.J. and associates inc. hired to supposed fix this issue. I was told by these plumbers that they (roto ruter) had spoke to patti and that a cleaning crew was to clean the property due to this plumbing issue.Feces had soiled my towels,my shower curtains , and bathroom cosmetics and essentials. This cleaning never happened. I had no issues the following days. I was out of town may 1st -6th. When i returned i proceed to do laundry 5-7-21. I woke to a knock on the door that the neighbor below me had a plumbing issue tied to my unit. My toilet proceed to not be able to flush and overflow once again. maintenance was not done in a timely manner and this issue was supposed resolved around 8 pm. I woke up in the early morning of 5-8-21 to my toilet not flushing and overflowing ONCE AGAIN! Emergency maintenance had no sense of urgency when I contacted early morning. Three times in less than 3 weeks of move in is UNACCEPTABLE! Please take note I am extremely frustrated and unhappy with P.J.Hussy and Associates inc.

Je
Review №8

This place is by far the worst place open they kept my deposit for paint I have put in over 20 wookorders to repaint and when I moved they gave me a 50. Check that was expired and said they forgot to mail it

Gl
Review №9

Called many times and no return phone call.

Da
Review №10

PJH did a great job working with me to turn around a 7 unit apartment complex. They helped with repairs over many years, and over time got the property up to market rent with stable tenants. Really great. I am super happy. Thank you.

Ad
Review №11

Great management company!!! Wow...can’t believe I said that because so many owners have issues with their management companies and then just decide to settle on and “ok” company. PJH regularly gets rental rates at or above market. My units never sit vacant for long. ...and they reached out to me regarding a bit of damage to the property and helped me score HUGE with an insurance claim. They’re great!!!

Sh
Review №12

Anytime that I call to talk to Ellacia Maxey, she is always attentive to my concerns, complaints, or compliments. She always does her best to meet my needs. i have been communicating with her for almost 2 years and would not want to see that change. The Receptionist is always pleasant on the phone and greets you with a smile when you go in.

So
Review №13

Any time I have a question or if I need something all I have to do is call Ellacia and shes always very quickly taken care of me. Im always very satisfied when were done. I love living here and I truly enjoy working with Ellacia and the P. J. Hussey team. Thank you.Sonja H.

Ad
Review №14

They are always helpful and kind to my wife and I when we come in...The owner Patty is always pleasant and her manager is very respectful and courteous to us

Fr
Review №15

I have enjoyed very much working with Ellacia. She has been extremely helpful and professional in transition of property. I appreciate all she did for our organization and our tenants.

J
Review №16

Andrew came out to bid on a single-room remodel. He had great ideas, and I signed up. They showed up on time , completed the job on schedule and on budget - even making a couple of small accommodations for special preferences. One week later and the room looks beautiful! They were very communicative and professional throughout, and even did a great job leaving the premises neat every evening during the work. I’d be happy to recommend them for similar, as well as much larger jobs!

St
Review №17

We had a small but complicated project that included removing some relics from the 1980s: a built-in entertainment center, and a kitchen peninsula. Removing both exposed big gaps in the tile that covers 30% of the floors in our home. The previous owner left only seven extra tiles in the garage. Alex and Rob really worked hard stretching those seven tiles, making everything meet perfectly, and filling the gaps without any noticable pattern changes. Its the kind of job my dad taught me to always do. I am so impressed that we will continue to use P. J. Hussey for our bathroom and kitchen remodels. Thanks, too, to Teagan and Scott for the demo work. Great job, yall.Stan KansasChris Cerrato

An
Review №18

I haven’t rented in over 35 years and I’m not the best with technology or the internet or email. I was looking for an apartment in Arizona all the way from my home in California and what I thought would be a frustrating experience ended up being so easy and almost fun! That’s all thanks to Alana who put up with this old lady from start to finish. She made it easy for me to do everything from afar. Oh and Stormi even emailed me a detailed video tour of my unit! Overall I am extremely pleased with the service provided by PJ Hussey and Associates. Thanks again girls!

S.
Review №19

Rented from this management company for quite a while (several years) , no problems. Very responsive to maintenance requests. Very professional staff, competent and friendly. Will not hesitate to refer them to anyone. 5 Star management style.

Vi
Review №20

I personally worked with Alana throughout the entire process and currently when any issues arise. The entire staff is professional and on top of anything that needs attention. I would definitely recommend working with this property management company. Alana is very personable and clear on the process to get a place with them. They continue to impress me and you can’t really say that about property management companies. At least not in my experience.

Na
Review №21

I enjoy my trip there. So nice 👌.

Pa
Review №22

We did a large home renovation using P. J. Hussey. We are absolutely thrilled with the end result. The entire staff was excellent to work with. Very communicative. I would highly recommend.

Li
Review №23

Saw you on the news kicking that old couple out of their home after you doubled their rent and after they already lived there for five years. Then trying to force them to pay a deposit to renew their lease. Forced them to move during a global pandemic or submit to extortion. Thats pretty sick! Hope you like wearing the crown of shame. Thanks to Joe Ducey we see you for what you really are. If you own property you might want to think twice about having this company manage it for you. Its not ethical what they have done. Google the story to see for yourself. Public has been warned.

Mr
Review №24

My experience has been great very responsive when I needed help with my rent payment questions and assistance in reporting my rent payments to help me on my way to owning my own home. Renting with PJ Hussey has helped me and my family a lot.

my
Review №25

This place is stealing peoples money

Ge
Review №26

Changed rating to 3 stars based on the response.I saw the story on the news and have no affiliation with the family or the property management firm.You claim that you only execute the wishes of the property owner and do not want to see anyone put through tough situations. Let me ask you what steps you took to assist this elderly couple? Is the property owner still a client? If you, as a firm, actually cared, you could have told the client to take their business elsewhere and assisted the renters in finding another place to live and assisted them. You could have done the right thing but chose not to. If the news story misrepresented you in their coverage please let me know.

Il
Review №27

This company is absolutely horrible I have been trying to pay an eviction for a good time now. We were evicted from a trailer which had no AC which if we knew our tenant rights the tables would absolutely be turned around they would technically be owing us $1,500. I have contacted their lawyer their lawyer points the finger at their client their client points the finger at a collection agency the collection agency points the finger to the judicial Department being that we cant take care of it because they are not the collection agency. The collection agency actually advised us to file a motion to get it taken off our credit this is preventing my family of 5 to get into a home which is quite unfair and very hectic especially during the covid-19. All I will say is if you will at any point in time be in contact or rent or rent to own or in any state well deal with this agency at any point in your life know your rights as a civilian as well as a tenant because they will use you and abuse your rights and they know what theyre doing just remember they do this every day and a deal with Tenants more than you they know what they are doing.

Ke
Review №28

I have worked with many Property Management companies in the past and I am impressed by their professionalism. Ellicia is always concerned about her tenants first!

Br
Review №29

SLUMLORDS Hands down the worse place I have ever rented from. This house was never move in ready. We handed them $3K and they had two weeks to get it ready. Move in day they had landscapers outside blocking the whole drive way. I thought that was interesting since they had two weeks to get that done. The next day I woke up with my eyes closed shut. Im highly allergic to dogs and cats and I could tell the carpet was full of animal hair. So we vacuumed and OMG is was so bad ton of dirt, dog and cat hair. They didnt even shampoo the carpets after the last people lived here. So unbelievably gross. I could go on for days about what its been like here the last 8 months. Like in January -the fence they told us they would put up in June. Well its August and still no fence. We literally have dogs running through our yard because theres no gate. Not safe for my kids. Two weeks ago we called for our AC to get looked at cause it was clearly breaking. Well here we two weeks later with a fully broken AC and its a 100 degrees in the house. Save yourself rent from someone else. Oh and the property supervisor Ellaica Maxey. All she does is Lie, lie, lie and lie some more. She is absolutely horrible and rude. Has no customer service skills what so ever. Run for the hills.

Ga
Review №30

Initial inquiry through online sites is met with a auto-reply to call them. Eventually they email you back with screening quetions, and apparently wont even get back to you if you have not been at your current job 6 months or longer. Could have easily paid most of the years rent up front. Unit still appears to be available nearly a month later.

Br
Review №31

Great, fast service! Approved very quickly and Claudia was amazing when it came to getting us in to sign our lease! She asked when and I had said ASAP and she got to it and got our package ready and had us in the same day! Very thankful that they worked so quickly and Alana responded back quickly to any emails I’ve sent! Definitely would recommend!

Da
Review №32

There is a list that I could state in here about bad things with this institution, but to make simple it as much as possible for someone that’s interested in accurate feedback.Stay away|Try to use any alternative path at all costs, seriously. They act just like the scammers. They don’t do anything, not even a courtesy check and see if the unit is ready for occupancy. This business will waist your time and stress.Stay away!

D
Review №33

For those that have called emergency maintenance how did you get through? This is the second emergency situation that I wasn’t able to reach emergency services! Their phone system must not be connected because I’ve tried numerous amounts of time tonight to connect to at least be able to leave a message for emergency maintenance and it won’t connect me to maintenance at all.... every single prompt pressed just leads to the receptionist voicemail which makes no sense! I’ve had electricity issues before and now there were sparks flying out of one of my outlets even with nothing plugged into the outlet! The sparks were so bad it looked as though it was going to start a fire and the outlet is now burnt! We have had to turn off power to two of the bedrooms because they are in the same breaker! To add to this I work from home so I don’t know how that will be able to happen with my set up in the bedroom and no per able to be connected! This is so dangerous!

Ju
Review №34

Great company to work with. Ellicia is very much on top of things.

La
Review №35

Great Staff. Ashley and Alana always answered questions promptly and went out of their way to help. Ashley gave us info on the apartments and Alana handled the finances and credit check. We had some problems with the lease not being accurate and coming later than expected, but Alana took care of all of that until everything was right.Christian at the front desk went above and beyond when we picked up our documents. No one had told her we were coming, but she was tenacious and found our stuff. The apartment was not cleaned properly when we arrived and the keys were wrong, but again Christina came through and sent a maid that day and got everything fixed.Kristin in maintenance was wonderful. Not everything was working when we arrived, but she saw that all things were fixed right away and checked to make sure we were happy. Her maintenance staff was friendly and helpful when they arrived.I was not happy with whoever was responsible for making sure the apartment was ready, but everybody else at PJ Hussey pitched in and made sure that everything was fixed quickly. They were great.Again, Thanks and kudos to Ashley, Alana, Christina, and Kristen!!!

Ke
Review №36

As a property owner that just switched over to P.J. Hussey Management, Im very impressed with the professionalism, diligence, clarity, responsiveness, and overall friendliness of everyone Ive worked with so far. And its nice to have the confidence that the management company Im working with as an owner is also sharing the same principles with the tenants theyre placing into my units.

Ri
Review №37

I have worked with this group for many years now and this is the first review that I have offered (way overdue). I am a commercial real estate agent and work with many of the investors that this group assists in the management of their properties. I am always impressed with their willingness to go above and beyond when called on.They are always pleasant, professional and respond quickly! A special shout out to Patti, Andrew and Ellacia! They are the go to with the bulk of my many requests!I will work with them for many years to come!!Rick Horst KW Commercial

Sv
Review №38

Last night I had an issue with some water leaking underneath my sink. I sent Ashley an email and within the hour I had a phone call to make sure it wasn’t an emergency and the next day Tom showed up and corrected the issue within a half hour. His workmanship and knowledge of the issue was excellent and I really appreciate the sound job he did. I am very happy with PJ Hussey all the way around... from the quality of the housing to the excellent customer service I receive, very glad I moved into one of their rentals.Sven Van Pelt

Sk
Review №39

I would like to thank Shannon for all of her help in resolving the issue we had with your rental property at 6231 palm st in Mesa. Shannon went out of her way to ensure that the work got done and we were happy with the final results. We love to work with people like Shannon who care about providing great customer service to everyone. Thanks again Shannon, 5 stars to you and your team.

Se
Review №40

They doubled the rent on an elderly couple in the middle of a pandemic. How do you sleep at night? May the lord have mercy on your souls.

Wa
Review №41

Although my deal to secure a place fell apart,( no fault of theirs), they returned my deposit immediately and in full! They were very, very professional and super helpful. I would recommend this place to everyone because that is exactly the type of treatment I would want for those I know and or care about the most. Im still searching for a place, but wish they had something in Glendale or Peoria for me!I will keep checking in with them because now that Ive experienced the way they work, I dont want to end up with anyone else!Great job Everyone! I was super impressed!Lissette Candelaria

St
Review №42

I have rented from PJ HUSSEY for 3 years and really hated to move, but i needed a bigger house and at the time they had none available and if they did i would have stayed with them.I delt with Ellacia most of the time and she is very professional and a kind person and nothing but kind words I have to say about everyone at that office, I would definitely recommend them to anyone looking for a place to live.Keisha

J
Review №43

This is a great company with awesome people. They did remodeling of our house, job very well done, very professional, good pricing. Eric, Frank, Alajandro, Bobby all were like family, looking at our interest.

Ni
Review №44

The staff here is phenomenal. There was a bathroom fire in my apartment the morning I needed to go get a food box, but couldnt leave until the staff was finished with the repairs. The manager brought me food, the maintenance staff was on time with every step of repairing the bathroom from cleaning to painting. I feel so blessed that I was taken care of so well and all in the same day with true professionals.

AZ
Review №45

Alana handled my whole application process within a few days and I had an answer. She got me the apartment I wanted at the price I wanted and made the whole process painless and easy. I have never had such a great experience with a management member as I did with Alan at PJ Hussey. I am very happy and excited about my new place and my time with them. This is fantastic. I would highly recommend PJ Hussey and I would strongly suggest seeing Alana.

An
Review №46

Every time we need something fixed in our unit they send someone out that same day or the next! They are on top of their clients needs and care about their tenants we have won $100 before for paying our rent in time they are awesome. Keep up the good work!!

Co
Review №47

Maintenance department responds very quickly and handles repairs very professionally. Great service!Ellacia 5 star service as property manager. If you are wondering which company to lease from, choose these guys. They are like refreshingly honest and helpful!!!

wi
Review №48

Kristen is a phenomenal resource, she answers her emails day and night and always gets my issues solved in a timely manner. Whenever I make a request, I am always confident it will be handled properly without me needing to follow up or escalate to make sure it will get done.

Kh
Review №49

Hurrible liers with worse customer service.

Me
Review №50

We were pretty hesitant about going through a rental company but we’ve had nothing but good experiences with P. J. Hussey. Everyone we have spoken with has been pleasant to speak with and have not had any problems with getting things fixed when they need to be. Maintenance is great and Tom is wonderful!

Ha
Review №51

If I could give them 0 stars I would they are scamming you don’t rent from them check the news

Sh
Review №52

I am a Realtor and worked with the team at P.J. Hussey to help my clients find a rental. This was by far the easiest encounter Ive had with a property management company! They were quick to respond not just to me, but to my clients as well. I wish all property management companies were this professional!

Me
Review №53

I had a complete kitchen remodel plus tile flooring in two rooms and hallway. There was a few things that needed correction, BUT they fixed ASAP and we more then willing to make things fabulous. Cabinets are stellar and my floor looks amazing. Shannon who is in charge of scheduling/crew is the BOMB!

De
Review №54

Stormi and Alana have been so helpful. As most people know moving can be a pain. The ladies at P. J. Hussey has made this an enjoyable experience. I have called and texted Stromi all throughout the day and night and she always responded was was very polite and such a joy to speak with. Alana has been helpful as well her communication is superb and I am grateful for these ladies. If they represent J. P. Hussey then I would recommend this company to everyone. I know my stay at this home will be just as enjoyable as the process of getting it. Thank you so much ladies for all of your hard work. I really appreciate you both.

Se
Review №55

Tom the maintenance man was very professional. Very fast. Very good at his job. I cannot recommend him enough. He took extra time on a Sunday to help me.

mi
Review №56

Excellent job taking over this property from another property manager and making it a very smooth transition. I am definitely more worry-free now!

Br
Review №57

I lived at the Cottages at Hayward for a short period as I moved to another city and had to break my lease early. I have zero complaints! Whenever I had any maintenance issues they always took care of it right away. I loved my neighbors. Everyone definitely likes to know who is living next to them and comes to introduce themselves. As for PJ Hussey, the owner and the manager (Ellacia) were amazing! They made the experience 10/10. If I ever have to move back to PHX I will definitely move back to these condos.

Ca
Review №58

From start to move-in, PJ Hussey & Associates have been very helpful. Alana is very resident-oriented and makes you feel like youre a VIP! Every phone call was answered (no automated messages), questions were replied to in a quick and professional manner, and each step was easy to follow thanks to the guidance of every associate. This is our first time renting outside of the typical apartment leasing office and Im so glad we did. Thank you PJ Hussey & Associates for kick-starting 2019 with a positive experience. If youre on the fence, save yourself the headache and look no further!

Ka
Review №59

This post is almost not worth my time of day but maybe beneficial to others so here it is. Friendly but dishonest company. They claimed they told me about a deposit which after 3 phone calls by me never occured. And dont expect them to return calls. All 6 phone calls to include 2 with the manager are by me. Also a manager that tries to argue about her long list of calls to reason why she cannot return a call is not professional salesmanship. Her raising her voice to boot...not professional. And also tells me her excuses were not genuine. Call a spade a spade. I dont want a rental management company that is so over run that during a showing they quote the property to another person. Also the apartment is still listed. 3 people cannot rent one space. It is also comical looking from the outside in how I just dodged a major bullet. I pray they are more professional with their tenants. Nothing is more of a nightmare than a dishonest landlord.

Er
Review №60

Fantastic experience from quote to project execution! We had two new lights installed with no attic space and new boxes needed and the jobs were well done, friendly and knowledgable electrician, all areas left tidy after like no one was ever there. A+++. Would recommend without hesitation!

Ma
Review №61

P. J. Hussey & Associates Management is a very professional company. They are well organized and helpful in my apartment search. The whole process was a good experience. Alana (Application Manager) and Claudia (Leasing Consultant) get 5 stars plus. Christy, the receptionist also get 5 stars plus.Mary Underwood

Mo
Review №62

PJ Hussey did an amazing remodel of a couple of apartments in Scottsdale. I am so excited to be moving into my new two bedroom apartment. Everything is completely renovated and I cannot wait to decorate. My new apartment is not the typical stacked apartments you would find in Old Town but it is rather a one level home. When working with the agents at PJ Hussey they were all very professional, the process was seamless and were very attentive to my needs. If you have a chance to look into some of their rentals or remodels you wont be disappointed.

Es
Review №63

I recently moved into a residence managed by P.J. Hussey. The AC unit was constantly running, but the place never seemed to actually cool down. I called the office and left a message for maintenance late Tuesday night and was contacted by 8 AM the next morning by Kristen Brickler. Kristen was nice and easy to work with and even got someone to check out the AC unit same day! I am so thankful and impressed by how quickly she resolved the issue!

We
Review №64

My water heater wasnt working. They sent Tom to fix it. At first I thought its a small problem, but it turned out to be something major (it was a very old heater, leaking water, broken pipe and all that) and they had to get a new water heater. Tom worked the whole afternoon to make sure the new heater fits to my old/small space. He was so polite, patient, and hard working. AND he cleaned everything up after the work (including my apartment and my yard), didnt leave a single mess. I really appreciate his work and effort. Thank you Tom!

Sh
Review №65

Tom the maintenance man is THE man. I called him to fix my water heater the other day and not only did he take the time to do it right, he also fixed my squeaky door and outside security door while he was here. He is usually the person that I get when I have had maintenance issues in the past and he always does a great job. Very professional! Thanks Tom.

An
Review №66

I am so happy that we found Andrew and his team. They have been so amazing with all the projects we are having done with our home (exterior painting, bathroom remodel, built in desk and shelves, and landscaping). Highly recommend PJ Hussey, we will be calling them for anything else that we need done in the future.

Do
Review №67

They do not handle any of the issues in the apartment we rent. We have had a pest problem since we moved in and they want us to pay for pest control. The apartment wasnt even move in ready, walls were dirty paint is old, building has a funny smell. I refuse to work with a company like this again. I give them no stars.

Sa
Review №68

Had s wonderful experience with Kristen! She was attentive. Spoke to me with respect. I like that

Ci
Review №69

Ellacia is a great landlord and takes care of her tenants. Great place to live

Te
Review №70

PJ Hussey is my go to Management Company. I am a local Broker specializing in small apartment complexes, and I have referred hundreds of units to them. They do an excellent job managing them, and their Maintenance Department is great. If you are looking for a company to manage your Multifamily Investment, I strongly suggest them to maximize you returns.

Pa
Review №71

The staff at the Phoenix office have always been courteous and showed concern for our issues.We had a broken window which was replaced promptly. We have however been dealing with a leak in the roof. We reported it to maintenance and the staff who has come to accompany the inspectors (our building is pending). During the last rain we have the water coming down a different spot. Yes I have pictures and I will inform them again, in person, of the leak today.

Al
Review №72

I had a great experience the year I rented from PJ Hussey. Any issue or concern I had was handled quickly and professionally, whether with maintenance or neighbors. The unit was also beautiful with a full renovation done by pj Hussey before moving in. Ellacia and Alana always handles my concerns promptly and were understanding when I couldn’t give a full 30 day notice to move out. I took care of the apartment so I was happy they didn’t nickel and dime me and returned my security deposit in full. Great company, and I wish I was still renting from them!

An
Review №73

P. J. Hussey & Associates does a FANTASTIC job. I use them for ALL my property management and maintenance, and they do an AMAZING job. I couldnt be happier with their performance! A++++

Do
Review №74

I telephoned PJ Husseys Phoenix office this morning asking for another copy of my lease. I needed the copy right away. April took my call and in the blink of an eyelash got the copy emailed to me. This is a great example of the continued assistance Ive always received from this office. They are great to work with!

Ja
Review №75

Juan and Tom both came and did an amazing job replacing my water heater! They made sure everything was working correctly and cleaned up after themselves! 5/5 for me!

be
Review №76

I was having a problem with my toilet backing up. Tom was sent to do the job. Tree roots had clogged the toilet so Tom worked late in the evening to fix the problem. He was polite and professional and left the area spotless. The root problem was not a easy fix. I appreciate Tom`s hard work and sticking with it till the job was done.

Ja
Review №77

I rent my home from this company and I think they are amazing! They have a person on their maintenance crew by the name of Mario who really knows his business! And the property manager Ellacia is a Fantastic manager! When I come to her with any problems she gets right on it !And a shout out to the rest of the crew of which I dont know all their names! Way to go PJ Hussey!

Do
Review №78

I have worked with PJ Hussey for a couple of years now and my experience has been positive to date. Specifically, working with Kristen Brickler has pleasurable as she is always responsive.

Ja
Review №79

Ive been a tenant in a home managed by PJH and I couldnt be happier. PJ, Andrew, and Kristen have all taken great care of us. Weve remained with them for three years for this reason. Anytime I have an issue, they follow up quickly and make sure the need is addressed. Thanks for all you do, we appreciate it!

As
Review №80

Alana and Ellacia were friendly and knowledgeable. They made the approval/move in process was quick and easy!

Pa
Review №81

I highly recommend P.J. Hussey. They display professionalism along with their personal touch. Their response time is impeccable. Thank you for all you do P.J. Hussey.

Ma
Review №82

They are very helpful and worked with us on meeting our needs.They showed us great customer service and always responded in a timely manner.

Ma
Review №83

Claudia & Alana are a dream! I recommend working with them 100% & trust me you won’t be disappointed!!

Ly
Review №84

Andrew with PJ Hussey was great to work with while selling our house. He kept us informed with each step and went above and beyond to make sure we were taken care of.

Cl
Review №85

Scott Hudson- The plumber did a great job fixing my bathtub.

Pa
Review №86

Ellacia is the best property supervisor hands down.!!! I had a fire in my unit at paradise ln ,she was immediately there for me. She was extremely helpful and was able to get me in another unit as soon as possible. I recently moved to Arizona from IL. ELlacia made the moving process so easy and I thank her for that. She even stayed in contact with my mom as in regards to what was going on with me. She treats people with respect and how they would want to be treated. It is truly a blessing to have her as a property supervisor. P.j. Hussey has always been very professional. Im sorry for the people with bad reviews but I have never had a problem with them. I remain to be with P.J. Hussey for a very long time. I cant thank Ellacia and all the great staff enough.

Mo
Review №87

My sister is renting an apartment with my niece from this management company. The paradise lane location. They had complained about the downstairs neighbors numerous times. Even had to call the police because my sister could smell weed all through her apartment. They did nothing about it. Well the fire below caught on fire. I was there also with my son and wife visiting from out of town and at about 2 in the morning the neighbors banged and banged woke us up because the downstairs was on fire. The smoke alarms never went off at all and my neices room was filled with smoke. Shes 6 months old. She contacted the leasing office bcaise her apartment is completely smoke damaged. Needed to be moved asap for health reasons. They refuse to move her. Now she has no place to stay I live out of state. The apt manager Alicia or whatever her name is told her she didnt know what to tell her. My sister Said she was not payi g rent until something is resolved. I was in the apartment for maybe 10 minutes helping her get some clothes for my niece and basically trying to figure out where we were going to put her and my son and my wife are both vomiting it was so bad in there the apartment manager told my sister she didnt know what to tell her we have her on recording they sent an inspector out to the apartment he said that the apartment is not okay to stay in and hes requesting that they move her ASAP. The apartment manager still said she didnt know what to tell my sister she had two options either terminate the lease and basically give up her deposit because shes trying to prorate the rent of how long my sisters belongings are in the apartment which is not right because she hasnt been able to even be in the apartment for more than 5 minutes. Or she said she could move out in five days or shell take her to court. Come to find out the owners had no idea what was actually going on in her apartment the fire department said that it was not up to code for health reasons the safety reasons and the inspector also said that we have both of them and the apartment manager on video saying what they said. Now my sister finally got a hold of the owner yesterday who said she had no idea what was going on and that she could go in on Monday and talk to them they didnt have another apartment available for her keep in mind they have rentals everywhere and that when my sister moves out and Returns the keys that the landlord will give my sister back her full deposit which really does nothing because she still has no place to live and is going to have to come up with another deposit and all that stuff to move now and is now had to be sleeping on someones couch for the last two weeks of the month with my 6 month old niece. So well see what happens my sister has nowhere else to go so hopefully theyll offer her another two bedroom which is what she had Im sure she doesnt mind where she goes but this needs to be resolved or we will push her into getting a lawyer. I know that easy thing for normal people would be just to sign the voluntary termination and get the deposit back but when youre a single mom that doesnt have much money to begin with and youre just kind of starting out you have nowhere to go and not really that much family in the state youre kind of screwed so thats where my sisters out right now with this management company thats about to get sued. I will say that the owner has been very nice but still has not offered my sister another two bedroom which is what should have happened from the very beginning after all they did offer the apartment to the people that did like the other apartment on fire and my sister was basically just out of luck the apartment managers words were we dont know what to tell you pay your rent or get out well it wasnt really fair that my sister would have to pay rent in an apartment with that she cant even be in for 5 minutes with my niece so luckily and now my sister has to move an entire apartment into a storage with U-Haul with a 6 month old Alone aweosme

Se
Review №88

Our company is doing business with PJ Hussey for 12 years.Never had any problems to do right Job with managements Help. And newer was paid late. Thanks FOR BUSINESS from Third Street Electric LLC.

Ka
Review №89

Ashley and Alana were so helpful with getting me into my new rental! Ashley was able to schedule a viewing the very next day after I reached out with interest. She even waited for me to run to QT to get amoney order, so I could hold the rental during the application review.Alana contacted me by phone to get clarification of my previous rental verification instead of taking false information from my previous apartment.After approval, they worked so quickly to get me into my new place. It took only three days after my application was approved. I cant explain how perfect this was for me!Not only was the process quick, but they answered all my questions, which I had a lot of them. :)What a great rental team they have over at P.J. Hussey and Associates!

Da
Review №90

Had a couple small fixes that needed to be taken care of when when I moved in they sent over Tom from maintenance he was polite knowledgeable and helpful

is
Review №91

This company never return your calls when you need something fix, but they are quick jack up your rent, I hate dealing with them.

Jo
Review №92

Worse place they use to be decent but now i couldnt call to get my husband rent amount when he had sign the paper saying they can talk to me when we got assistance for our rent they didnt want to take it want us to pay it not sunny slope had to fight with them when i have cam for assistance for thing i need done with the appartment they wouldnt help i dont recommend this place at all

Ti
Review №93

PJ Hussey worked only for the benefit of their own bottom line. Operating my rental properties through PJ Hussey cost thousands in open apartments and unnecessary maintenance bills to support their in house operational costs. Vacancy rates where way higher then industry average.

Ja
Review №94

The entire experience has been terrible. They issued me the wrong set of keys 3 times. The unit had not been cleaned or repaired from the last tenant on my move in date. They also have not repaired the washer and dryer and oven in the past 4 weeks I have been here.DO NOT DO BUSINESS WITH THESE PEOLE.

Jo
Review №95

Everytime there is a maintnence problem they come on thier time & when ther isnt a maintence problem there is a sewage problem! My mother in laws sink didnt work 2 weeks ago & im on the lease as well & NOW the sewage is backed up & its her only bathroom I hope they dont make her wait 3 days with a bathroom or there will be a problem.

Cr
Review №96

Ellacia Maxey has provided us nothing but excellent customer service. She has prioritize our needs and has been extremely helpful throughout our time in this lease.

D.
Review №97

Fair and communicative.April is amazing.Enough said.

Ka
Review №98

Disgusting behavior, doubles rent for elderly and kicks out senior citizens.

De
Review №99

THANK YOU SO MUCH FOR COMING OUT AND HELPING US OUT SCOT HYDSON

Al
Review №100

Best property management and maintenance company in phoenix.Kristen, is the best and very professional, so is everyone else in this company.. Ive been working with them for a few years. AAAA+++++++++++++ all the way.

Information
33 Photos
100 Comments
3.8 Rating
  • Address:3855 W Glendale Ave #100, Phoenix, AZ 85051, United States
  • Site:https://www.pjhussey.com/
  • Phone:+1 623-930-7700
Categories
  • Real estate rental agency
  • Apartment rental agency
  • Real estate agency
  • Real estate agents
  • Property management company
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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