The Stewart is a great place to live, although some reviews may say differently. With any apartment, there will be flaws and issues, especially when living in a 19 story building, you cannot make everyone happy. But there were no major flaws that made this place unpleasant. I truly enjoyed living at The Stewart. It was a clean, quiet, awesome place to live with awesome amentities with the rooftop pool and gym being two of my favorites. It truly is a community, and I met so many new friends. Management even hosts resident events, which only adds to why it’s an awesome place to live! There is so much to do within walking distance, and it’s right on the north side of Phoenix making it a city-feel home. The Stewart has been through different management teams, however, Kelly and Bryce recently stepped in and have done an AMAZING job making changes and they truly prioritize what the residents ask of. They have made an outstanding effort to make everyone happy. From my personal experience, I had no issues that turned me away. I had a safe, clean, quiet, enjoyable home. I believe that with the efforts of the new team, including Kelly and Bryce, The Stewart will continue to grow and be an awesome community to live in.

Had a great experience a few weeks ago with a member of the staff here; Bryce! I dont typically write reviews but Id thought Id take the time to write this one. From start to finish Bryce was extremely curious and professional! There was no more parking the day I arrived, this particular staff took their time to move their personal car up two blocks so I could take their park and tour! Bryce was extremely patient and answered all 1 million of my questions while showing me around the beautiful building! Even introduced me to some of the residents while on tour. Im new to the area, so if this is the type of staff I expect, I will definitely be considering staying here!

Truly horrible experience. I was working with a property manager that quit mid way through me signing a lease. I had paid for the admin and application fee and was told those would be able to be refunded if it didnt work out because I was looking so far in advance. After that then they told me they were unwilling to hold my apartment because it was one of the only ones with that specific floor plan. I was told I could push back my move in date no issue by Allison, then it became an issue 3 weeks later. I was promised free parking and then they took that away as well even though I had it in writing that would be part of my lease. Getting a call back is impossible if you have any questions. Working with Kelly was very disappointing as she is new and went back on every promise that was made to me. I tried to work this out with Kelly and she was unwilling to uphold the promises made by the previous property manager. This place is an absolute mess, would not recommend.in response to their response: I was told you did not actually have a unit that would be available to me as you can see from the attached photo. Again would not recommend, weird sales tactics and constantly going back on their promises.

They are very professional, building is immaculate Kelly & Bryce are bomb😫

I stayed at this property while on a business trip through a 3rd party vendor. While my experience with that vendor was great, The Stewart itself is a poor excuse for a “luxury” apartment. Consistently dirty elevator floors, cheap appliances, units make A LOT of noise whether it’s from the AC or random whatever’s in the wall, poor shower pressure with lukewarm temperatures. There were many red flags but the biggest would be the one that occurred on 3/13/21. I was on my way back to the unit and the building was surrounded by police...apparently someone was holding their girlfriend hostage on the 8th floor (according to the police officer that was preventing me from going my unit). On a positive note, at least the views were nice?

Awesome views and lightning storm.

The response time when calling maintenance is slow to none at all. Also very disappointed to find out that this building doesn’t assist with getting locked out of your apartment

I would not recommend to live here. Weve had problems with parking and sent emails with no resolution as well as there no one being available to remove the cars from the parking spot. I shouldnt have to be coming back from my shift at work and there being a small chance I have nowhere to park despite paying for the service. Additionally, the trash chutes have been backed up and the trash rooms are filled with trash at times. Like a couple other reviews, the building isnt always cleaned the way it should be, especially the elevators.For how much we pay on rent [especially since we pay for an assigned parking spot], I would expect much better on this and for at least someone to be available for any problems needing resolution. A very disappointing experience.

Living at the Stewart has been a mixed experience. At casual glance, the building certainly *looks* luxurious and while there are some nice amenities throughout, it seems that perhaps the developers ran over budget before opening the project as corners seem to have been cut at other places.The bad :Most of the bathroom fixtures are made from surprisingly cheap materials and seem to be not well constructed. Same with veneer wood panels in the kitchen that are continually peeling off and shoddy cabinet handles and uneven paint jobs. Dirty hallway carpets and lifts. At least 4 power outlets were not working in our unit. Our floor lost power three times in one month suggesting an electrical wiring issue. Some (many?) of the guests are really inconsiderate and irresponsible, trashing common areas, but especially the pool, with absolutely no regard for other guests. The pool is unusable on the weekends because of the volume of outside guests that are brought onto the property (with no oversight from building management), leaving the pool water absolutely filthy and common areas trashed with rubbish.The good:The location is very convenient, situated near public transit and in the heart of the Roosevelt Art district. The rooftop pool is a joy to use *if* it has been thoroughly cleaned and properly maintained which was a continuous struggle during our tenancy. The building managers were very very pleasant to interact with but sadly one got the impression that they were short manpower or resources to deliver the luxurious experience that The Stewart website promised.The Stewart *could* be an exceptional property but sadly it seems to be plagued with ongoing issues, lack of resources and/or manpower and its inability to decide if it wants to be a well appointed property for adults or a frat or sorority for drunk and inconsiderate kids.

Shaun and Steve were incredible and patient with getting me into my new place. Extremely friendly, super helpful and accommodating, but also went above and beyond to make sure it was seamless. All the staff have been incredible and genuinely care which is refreshing.Great views and close to everything!

First month in and everything is as described in the positive reviews. Leasing here was a great move. Amenities are great, close restaurants and bars, friendly staff and quick to respond. Highly recommend.

Initially when I first toured the apartment, the two girls I worked with could not have been nicer. Im not sure if Adara still works there but 5 stars for her because she was always incredible. When I moved in, the building had just opened and there were very few people living there at the time. Once I moved in, it went very rapidly dowhill. As an FYI, I stayed at this apartment part-time so my experience might be different than others. There have been multiple times when I have put in maitenance requests that go unanswered for weeks. I had a beeping smoke alarm going off for 5 whole days before anyone responded to me. If I needed to get someone on the phone or via email, it took days & sometimes weeks to get a response. Im currently without power in half of my apartment (this is also something that happens frequently) and trying to get anyone to reposnd via phone or email is impossible. Even going in person to try to speak to someone - no one is ever there. Its incredible. There is a lot of disorganization as well. As an example, I was initially given a parking spot on the top floor - one day an email is sent out saying no one can park on the top floor. Out of curiousity I asked why, and I was met with a flippant not your business response. They assigned me a new parking spot. This parking spot had a vehicle in it - I informed them of this for weeks. They give me a temp spot, this spot also already had someone in it. A week or so later, they tell me that my new spot was actually in use by someone in active military (i.e. overseas at the time). I completely understood and would very obviously take any available spot. But before recitifying with me they attempted to make me feel guilty for complaining because he was active military. They then sent out an apartment wide parking audit email becuase it was clear they had no idea who was assigned what spot. Over my 18 month lease they did this audit twice. Come to find out, they moved the parking to make room for Sonder guests and were not wantng residents to find this out. Needless to say, the communication really bothered me here. It was nonexistent. My other huge issue is that many of the apartments are now available to be rented as hotels through Sonder for people visting Phoenix. Which turns the upstairs pool area into a place for people on vacation to party and not a place for residents to relax. I used the pool at 11am on a Saturday and there were girls topless in the pool. Which is very well some peoples speed but perhaps just not mine. Please please please recognize the red flags here. They would not need to rent two floors to Sonder if anyone actually wanted to live here. Lastly, Id caution you to really walk around the area (esp. at night) before renting here. Ive lived in some sketchy areas in the past - this one felt the most unsafe to me. Going to elaborate on the safety aspect because Ive had quite a few incidents walking at night (and broad daylight) where Ive been followed, yelled at, had trash (and urine, very exciting!) thrown at me by homeless people. And that is my experience being there VERY rarely. So please just note that the beautiful historical building next to the Stewart is a homeless shelter for the mentally ill. This place is the worst, you would be so much better off anywhere else.

The one star reviews here are obviously FAKE because this place is SPECTACULAR!! The property manager and staff could not have been kinder or more helpful! The rooms are amazing and the views are to die for! I love this place!

Sonder McKinley was a disappointment for me. The building itself is fine. Sonder listed my 1 month rental as a 1 bedroom and it was a studio. Instead of a couch, they provided 2 metal and vinyl uncomfortable chairs. Due to the low flow water pressure, showering was not enjoyable at all. I asked Sonder for more supplies like coffee and toilet paper and was denied. They claim to be luxury but fall short in many ways. I could have stayed at the Wyndham down the street for $30 less a night and most certainly wish I had.

Great Building, awesome amenities open 24/7 and friendly staff!

I would not recommend!Upon my tour, I’d say the bad reviews are accurate. The apartment manager was too busy checking cameras of property damage from a party the night before.Seems like a party place, apartments have great views but nothing are small and not luxury at all

I’ve lived here coming up 18 months, Great location with friendly staff and thats where the positives end. The rooftop pool is regularly dirty, the hot tub is never working. Hallways are regularly dirty. Breaker trips regularly if I use my washer, so Im unable to do anything while doing laundry. Pathetic for the price Im paying.

I can’t even begin to explain how incredible my experience has been here. All of staff is absolutely wonderful but I can’t say enough good things about my leasing agent, Adara. Since I was moving from out of state I didn’t get the opportunity to see my apartment or the community until two days before move in. This idea had felt like a nightmare but Adara went ABOVE AND BEYOND to ease my worries. She went out of her way to FaceTime me and show me the unit and the amenities MULTIPLE times. She kept in close communication for about two months and was so accommodating to a few last minute changes I had to make. She really made this place feel like home since day one. Now that I’m finally living here I know I made the right decision as the community is just as great. The neighbors are all friendly and the place is kept spotless! So far this place is worth every penny!

Im really excited to be here! I love my new apartment! My move went super smooth and I just couldnt have asked for a better move. I love all of the amenities that The Stewart has to offer. I also really love the location. The office staff has also been very awesome. I want to thank the Ladies and Gentlemen that work in the leasing office. Its been such a cool experience moving here. I feel really lucky to be able to live here. I know Ill be happy here for a long time. Thank you so much for being so awesome!

I went to tour this property and I fell in love with it, I dealt with Aleks and she was amazing. She was so knowledgeable, upbeat, positive and enthusiastic, the way she talked about the place made me want to submit an application. The reason why I didnt was because they put a hold on my job transfer. This girl is so amazing to have at the Stewart, I know once i move to Phoenix i will love to deal with her again. SO lucky to have someone like her working for such a pretty place.

1st things 1st! awwwwww homesweethome! Yes this has been a long time coming! I love living at the Stewart love it! I came here in March as everything was going crazy in the world! And this staff have always been super Friendly and helpful here....They are a Big Reason I live here! Jaime always has a open door to hear you or help you with anything...Shes always just got a bright light about her...So its nice to come home to where even the people that serve us and work there are happy! Emily is always smiling and so nice and helpful! I always see her giving tours upstairs poolside on the rooftop! The most beautiful Highrise in AZ is the THE STEWART! hands Down! or Hands up! Because I LOVE SEEING the Sunsets and the Sunrise! its soooooo Beautiful here....Everyone seems super happy here or super nice! Im leaving out so many things about this place that I love but...hey Not everyone Loves where they Live....I DO 💓💯

As soon as I approached the Stewart, Seth was waiting to show me around. The complex is gorgeous and every floor plan is so well thought out. Seth was so informative and helpful and kind. It was an all around amazing time! Thanks Seth! Youre the best!

The views from inside got me. Also the patios are big

We have loved living in our wold class home in downtown Phoenix. The staff is excellent and the amenities are superb. Id recommend living here to all of my friends!

New resident - moved in nearly one month ago. This place is amazing. The views from every floor are gorgeous, and the rooftop pool is one of the most beautiful spaces Ive seen downtown. The amenities provided to residents are a delight, including a towel bar at a fully stocked gym (yes, with views!). And the staff! Aleks, Rick, Sam, Adara, Anthony - theyre so friendly and seem to love working here. My husband and I are so glad to be a part of the Stewart Community!

I was given a tour by Sophia she couldn’t have been more nice and knowledgeable. I absolutely loved the place the amenities are what you’d expect from a luxury resort. The views were breathtaking from every apartment I was shown. If you’re looking for downtown living with incredible views I highly recommend the Stewart.

I moved here two months ago, and it was without a doubt the easiest, least stressful move Ive ever had. Response time for all of my random questions/concerns during the application process was pretty much same day. The staff is super friendly and knowledgeable and always willing to go out of their way to make sure your needs are met. I had two maintenance issues upon move in, and they was addressed same day without hassle. I can honestly say Ive never felt so valued as a customer/resident in any of my past rentals. I would 100% recommend living here.

Great!I loved living in the heart of downtown PHX. The place is easy to get to from the freeway but still close to fun restaurants ect. Moved simply due to a new job. The amenities are worth it and Love that the staff has done their best with social events amidst covid/social distancing complications.

These are beautiful apartments! Steve was soooo helpful in this apartment hunt. Moving from out of state can be pretty overwhelming and he made the process so simple and easy. These are definitely top notch apartments and I recommend seeing Steve to help you find your next apartment!

I moved into The Stewart in mid January of 2020 and have had issues since about day 7 in my place. Security and cleanliness are nonexistent in this building. A common occurrence is large groups of intoxicated non tenants walking in the building and using the amenities and trashing the place. This is a weekly occurrence. This continues to occur even during the pandemic. Masks are not being worn and common areas and surfaces are not cleaned or sanitized. Complaints to management fall on deaf ears. They also rent out an entire floor to Sonder guests (AirBNB type of thing). This is not disclosed upfront when you sign the lease. These Sonder guests use and abuse the amenities that the tenants pay a premium for. And there have been instances where these guests have been extremely rude to tenants. This place has turned into a free for all frat house with the police being called on multiple occasions. I would highly recommend thinking twice before signing a lease here.

The ladies at The Stewart were so delightful to work with Id recommend them to anyone. The building is all new and tastefully done! With the service being world class why would you live anywhere else?!?!I called to confirm availability and was touring the facility 20 minutes later. Aleksandra walked me through the building offering plenty of insight and answering any questions as they came up. After about 15 minutes I decided to fill out the application and 15 minutes later I was accepted as a tenant.I set up the appointment, toured the building, completed the app, ran a credit/background check and I was in a new apartment in UNDER ONE HOUR!!!! That is unheard of! I would honestly recommend this place to anyone...so if youre reading this...what are you waiting for? Call the office and one of the delightful ladies will get you taken care of!

The Stewart management, while advertising as the premiere apartment building in downtown Phoenix, is listing their apartments on Airbnb and Sonder. Guest frequently overrun the pool and amenities of which tenants are paying a 30% premium for. Building security is also compromised as is parking. BEWARE. The leasing office will not disclose this to you.

Aleksandra helped me from the beginning. She was such a great tour guide and when I spontaneously decided to tour this building while I was in the area, I was pretty sure I already had another apartment picked out and ready to go. But as soon as she took me through the building and showed me the unit I knew I had to live here instead. She was so helpful and fast through the whole process. I love it here and if you get a chance to work with Aleksandra youll be in great hands :)

We were able to view several apartments yesterday with Aleksandra as our tour guide. She did an excellent job of explaining the different floor plans and the amenities available to residents. The tour was very informative and she was able to answer all our questions. The views are fantastic! The exercise room and the open gathering spots both inside and out are a real plus. I think this would be great place to live.

This place is genuinely the tower or terror. Nothing “luxurious” about living here.Also, management is a joke

I’ve lived Downtown for several years and had the BEST experience when I toured! Adara Webb and Sam created a welcoming experience the moment I entered! They have DEFINITELY impressed me and I am considering a move to this property! Thanks a bunch!

My girlfriend Ann and I came to tour this property one day while we were out walking around. We called and talked to a girl named Aleksandra who helped us find our way to their leasing office. She even stood outside wearing a neon vest so that we could better find her. Which as simple of a task as it is, it’s definitely going the extra mile and made us feel welcome. We were taken on tour by her and a girl named Sam. Both of them I HIGHLY recommend to talk to. They answered every question easily and gave us so much information on the property and the neighborhood. We are new to Phoenix so this was greatly appreciated. The property was amazing and the elevators were fast and smooth - which is definitely something to think about if you’re looking to live in a high rise. We toured the floor plan called “The Elton”. The floor-to-ceiling windows in that unit were amazing. We also saw “The Costello” which we loved because it had exposed concrete in the unit that added this cool vibe to the whole thing. The appliances were extremely nice as well. If you’re a cooker, like us, you will appreciate the oven and dishwasher - that’s all I’m going to give you. The rest, like the pool, you must see in person. This is NOT a drill, favorite place in Phoenix so far :)

Its aesthetically beautiful! The retro meets modern pairs perfectly with the downtown Phoenix vibe.The yellow accents are gorgeous and all together this community is absolutely stunning! Aleksandra in the front office has amazing customer service, very friendly, and dresses so professionally adorable. Ask for her! Shes the best! :)

Place is extremely beautiful and very friendly staff. Property manager is very nice and friendly and willing to go above and beyond. Hate to see people intentionally providing “coached” poor reviews while providing no feedback for a 1 star review. I would recommend going in and getting your own view. Noticed this was a 5 star establishment just a weeks ago. Must be someone going above and beyond to provide poor reviews through friends who i assume have not step foot on this property.

I went in for a Tour, Alexandra, was such a delight. We recently just to move to downtown Phoenix. Aside from an event taking place, she didn’t have a problem taking time away to take us on a tour. The pool area was the icy on the cake. The whole staff was very courtesy. Felt welcomed. Most, apartment places like to rush and give u an application. We left happy. And possibly have this our new home. Thank you, so much for the information.

This to me is the BEST apartment building Ive toured in the downtown area. They have so many different floorpans to choose from and the amenities are superior to any place Ive been to. Also, the staff is very friendly, professional, and knowledgeable about the surrounding area. Samantha was fantastic to tour with and I also toured with another lady who was just as helpful. For me its a decision of downtown vs. the Arcadia area, which Im still torn between. The professionals here make it hard to compete with any property in the area :)

My boyfriend and I toured The Stewart with Aleksandra and it was nothing short of amazing! This place is incredible! The finishes are clean, the views of Phoenix are spectacular, and the amenities are quite impressive, such as that sterling rooftop pool deck! The builders should be proud.

This high rise is kind of ugly.

Horrible place, very new but extremely rude. It’s only until a real crisis you see the true colors of an organization. And now with Covid 19 this property has become the gustopo. They are rude and inconsiderate of their tenants needs. I would recommend no one live here, worst mistake ever made.I mean it’s a nice property and the pool and gym are awesome. But the management is horrible and they enter your apartment without letting you know as well as constantly bothering you daily and weekly. They are very inexperienced when it come to the culture of downtown Phoenix. And they lie cheat and steal. Try a different property. I would never recommend. They have leased out apartments to Sonder which is like an Airbnb share app which makes them think they are like a hotel or something but don’t be fooled worst service and rudest property management Ive ever dealt with!

Luxury high rise building in Arizona? I never thought I’d see the day. The building is beautiful, with a seemingly endless list of amenities - seriously I sometimes have to review just make sure I haven’t forgotten something. I returned to Arizona thinking I would be relegated to living in the same poorly lit, fully carpeted casitas style offerings that the valley is lousy with. The garage even has ChargePoint stations for EV charging!!! Don’t even get me started on the pool area. This is one of very few properties in the area that offers non carpeted units. Carpeting is a pet owners nightmare; not to mention I just flat out hate the stuff.

I was toured by Aleksandra. She was very knowledgeable and friendly. She understood what I was interested in and directed me to an apartment that would meet my needs exactly.

This place looks absolutely incredible. Sad to see that someone left a bad review before they even opened. Excellent spot with great location and beautiful housing.

What a beautiful property. The staff was awesome. I definitely recommend this community!

Magnificent tour Friday with Aleksandra Marinkovi, Leasing Associate. I did not have an appointment, however was met with enthusiasm & excitement regarding my interest in the property (Brand New). Aleksandra started the tour with a bottle of my favorite Zico coconut water. I was impressed with the numerous resident amenities, especially the 18th floor roof top pool, outdoor kitchen, gas grills and fire pits. The pool view was amazing. The resident club room was spacious complete with billiard table & huge kitchen. Alek, you were an breath of fresh air and example of genuine hospitality, Thank you !

The location, pool and gym are spectacular. The units are spacious and views are amazing. Like any apartment building built post 2015 they define themselves as luxury which I feel too many of the residents have taken to heart in regards to their expectations. I read plenty of negative reviews that almost deterred me from renting here but looked past what yelpers have to say and went with my gut. I can tell you Im very happy to call this place home. There are a few drawbacks that were not disclosed when moving in first being this building is currently used as an Airbnb building which allows almost anyone from the general public to stay here if they can pay the nightly rate. This can be frustrating as there is a lack of vetting nightly renters which ultimately falls on Sonder (Airbnb third party company) the second is there are issues with some of the engineering when it comes to electrical and plumbing which can be attributed to the lowest bid subcontractor winning the bid, like any development. Management has been middle of the road in terms of supplying high quality service but they are limited in the capacity they can affect change. Considering all these components I am still happy I chose to rent here and am a little turned off by the handful of residents who seem to make it their life purpose to find everything that is wrong and demand they deserve better because they are paying for luxury & world class service ... Im guessing theyve never actually experienced luxury & world class service youd get at a Ritz Carlton, Waldorf or St. Regis... this is far from that but its a new concrete building in an amazing location and if you choose to pay the rent you do, thats on you. My rating is what I would give it as a hotel rating considering the amenities, location and service. Solid 4 star that doesnt charge a $50 resort fee

We loved dealing with Adara and the management team here! Great company and always professional and helpful.

Ok we toured this place yesterday, signed a lease right after, and are moving in tomorrow...that’s how amazing this apartment complex is! The amenities are absolutely a dream and the residents and staff all seem to be very kind and genuine people. Aleksandra was also truly the most wonderful leasing agent i’ve ever met. She took us all over the property and took time to explain everything thoroughly and answer all of our questions. With other apartments we toured towards the end of the day, they usually seemed to rush the tour to get off work on time but Aleksandra eagerly showed us many rooms on different floors so we could pick the perfect one for us. That definitely set this complex apart from others. I could not be more thankful to have found this place!!

I became a resident at the end of July, they say that their vision is to Deliver world-class service to all; however, they miss the mark. I wish I was more observant when I was initially looking. You may also say BOY this guy is picky! Well, youre right, and if you were paying over $3,300 for an apartment in a luxury building, you would be too! I didnt have enough space to define all of the issues that exist clearly, when I hit submit the site said I had to delete 9470 characters of my review so this is an abbreviated version. Construction quality, fit, and finish are not high end or high quality. I have several service tickets open now since 8/05 and still arent resolved.Issues present Cabinets, Paint, Flooring, Mirrors, Toilets, Showers, Grout, Closet System, Towel Bars, Microwave, HVAC, Balcony Door, and the list that goes on. Just things you dont think about UNTIL you move in, use it and look closer. Common areas are dirty deep down. Amenity areas have stains on the floors and furniture because of homeless people being found sleeping and living in them. When I asked what was being done to disinfect areas, I was looked at in dismissiveness. Homeless people using facilities to sleep and touching fixtures, beverage centers bathrooms and surfaces is an issue, most struggle with hygiene and often are carriers of germs and other problems such as parasittes , diseases, and infectious hepatitis. I was told there was 24-hour security and concierge there is not. Homeless have been found multiple times INSIDE the building by me and other residents. They have been squatting in un-leased units on residence floors and are also sleeping in the parking garage, emergency exit locations, on the benches out front and in the alley behind. Security lights are either obstructed or none-functioning. When deliveries/ guests come, to provide them access u have to come down to let them in. The call boxes do not function. For 3 weeks our entrance from the garage was locked with a bike lock, forcing us to walk all the way around the building even of a night (yes with homeless and darkness). Construction crew vehicles park in guests spots causing them to park off-site. The community cant and have no intention to fulfill a claim of luxury. LEASE ELSEWHERE; I and others regret moving here. . I did speak with the Empire Group(Building owner)several weeks ago and was assured that someone would reach out, and as of this review, I still have yet to be contacted.

Worst, most unprofessional experience touring an apartment.The property manager gave my fiance and I a tour while stuffing her face eating the whole time... Once we politely explained we didnt think we were interested anymore after seeing the models (because we could not have been more unimpressed with the stewart) and that we were too set on a different apartment. She started to bash that other apartment and basically mock our choice rather than being understanding and realizing that some people she gives tours to may not be interested anymore. As we were parting ways out the building she was yelling things at us while walking away still mocking the apartment. She was extremely immature especially for being so old, it was actually shocking and sad. My fiance left a review on facebook and then she tried to say we had never even toured the place... Biggest sell out. As far as the actual physical apartment, still not ready, extremely small units, hallways are bare and concrete everywhere, you are getting absolutely nothing out of it. I wouldnt recommend this place to my worst enemy.

This place was AMAZING!!!

Rude service! Way overpriced for a tiny box apartment, and the building being under renovation makes it feel like you’re walking through Home Depot.

My Fiance and I came to tour this property after we had toured many others downtown. DO NOT MOVE HERE! As soon as we got there the receptionist said we would have to wait because the property manager had a different tour at 4:30( we got there at 3:30) we said we would leave but she then said hold on and went to get her. The property manager comes down and starts taking us on our tour. But the whole time she was eating which was extremely rude and disrespectful. After showing us a few apartment models we no longer wanted to waste her time so I told her that I think we were just in love with 44Monroe and we didnt need to tour much more. As soon as I said this she became rude- trashing the complex and telling us how they have better amenities. The pool and balconies arent able to be used at 44 monroe while doing renovations. She knows that and said Have fun living somewhere you cant use the amenities-hope you enjoy the weather on the balcony. I have never in my life been more disrespected by a facility. As soon as we got out of the elevator and STILL thanked her for her time after how rude she was being she didnt say anything starts walking the opposite way shouting stuff at us. Unfortunately we could not hear her- I asked her what she said but she just kept walking. She was not a leasing agent she was the PROPERTY MANAGER! You will not want to be dealing with her plenty of great places in downtown-Circa Central-Proxy 333- Broadstone Roosevelt choose somewhere else.POST STEWART RESPONSEThey replied and did not dispute a single thing i said just said it was my fault. Take this as a lesson for you living here. they will not take responsibility and they will put all the blame on you! We were in a great mood- what brought our mood down was the renovation still occurring inside, the property manager eating while touring AND after thanking her for her time trashing the apartment we did choose. Go somewhere where you are respected and concerns are takin seriously!

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