Very family friendly, safe, non-smoking community. Units range from 1-5 bedrooms, so the community is very diverse and plentiful in help and resources. Management is great. Ideal location with many food, entertainment and transportation options nearby.

Worst apartment complex I have ever rented from and won in our class action lawsuit against hnn the company that manages these apartments. They are a very fraudulent dishonest establishment that preys low income people who cant afford to defend themselves against a huge company like themselves.

Its a nice apartment complex, one of my daughters live here. Sometimes there slow with getting back with residents. They do have washer/ dryers.

I lived there for a year and a month. Great people. But also somewhat scary at times

I only seen the office but they are really nice people in the office.

Do not be fooled by the location, or the facade of nice looking apartments. This place is as GHETTO FAB AS THEY GET. Fights, smoke alarms, police, fire dept, no parking, stacked NIGHTMARE community. Wtaf federal way??!!

I love the staff there they will go out of there way to help people out with getting in an apartment👏🏿👏🏿👏🏿💜

Beautiful complex, and people.

This apartment complex is running a racket with Noffke Towing.You have to preregister any visitor cars, even if you dont know theyre stopping by.For example, your mom stops by with groceries. The second her car hits the lot, it can be towed. The car needed to be pre-registered to enter the lot.

This place is great to live. Its a large complex with many different cultures. It can get noisey at times but its usually very brief. There seems to always be fire trucks, ambulance and police in the complex but its mainly due to the large senior population here, rarely is it because of criminal activity. The only reason I dont give this place 5 stars is because there is not enough parking and there is no assigned parking. The management has been excellent during this pandemic.

Went in to inquire about an apartment the leasing staff is friendly and helpful. Their units are beautiful and reasonable priced. The property is very nice! I will be applying very soon.

Its quiet, aint no fancy shmancy tho 😂

Very cheap appliances. Management is very rude/inconsiderate. They act like it’s a bother when you have a question for them, or that they are mad that they have to go to work. Always towing cars, even if you are visiting. They towed mine and 10 other peoples car in one day at 3pm! The middle of the day! My mother was visiting for my birthday, and they didn’t care. Unregistered parked cars are allowed to stay until 8pm, and they went through the parking lot and one by one towed every car that wasn’t registered IN THE MIDDLE OF THE DAY!! There is absolutely no parking, and there are up to 4 bedroom apartments here and you are allowed one car. Also, maintenance is very rude and lazy take forever to get to you.

We recently went in to search for an apartment, the leasing girls were super helpful and very friendly. They answered all the questions we had and were able to schedule us a virtual tour. We are looking forward to applying!

Not a good place to live, I do not recommend any one to live there. I lived for one year, when I moved out they charge $826.14 for nothing. It’s very shameful.I ask everything was all clean, good. They showed very small tiny black and white pictures and said that talk with head quarter office, which is no one answer.Very shameful. I wish I could gave half a star.

Peaceful, good neighbours...

Really Nice Apartment complex

Love these apartments! So friendly people

We can’t wait til the pool re opens!

Worst apartments ever. During this pandemic their towing low income people cars knowing we don’t have money to pay to get them out of the tow. They don’t care about their tenants. The people in the office are so rude. THIS SHOULD BE YOUR LAST RESORT TO RENT AT. I can’t wait to get out of here.

Listen to the 1 star reviews. Rude staff, police being call once or twice a week, 10 guess parking spaces for the entire complex and they can only be used 5 times a month and at 8pm the towing begins.This is NOT a good place to live.

Nice apartment homes... Beautiful landscaping

Apartment complex is okay I dont live there I visited what I do know is the parking is trash if you dont understand that if you live there you know what Im talking about if you dont live there and you go to go visit somebody you will know soon😂

I would not refer this place to any one well if you like a place that the police come along with gun draw .

I love 💘 Park 16 its a great place to live.

Even though the amenities such as the gym and the pool are great, the residents are loud, chaotic, and obnoxious. It also takes weeks for maintenance to come.

Her name is Jennifer she went way above and beyond to help my boys and I get into the apartments.

I would definitely not recommend this place... I endured 4 years of rudeness from eye Rolling employees in the office..maintenance... listening to people fighting and screaming all hours of the night it was a nightmare living at park 16 I was one of the first residence and at the beginning the office staff is always so rude on top of that dealing with the other residents that live there is crazy fights all the time every day almost screaming one time there was like 50 people fighting in the parking lot not even exaggerating their surveillance camera system is a joke So glad to be out of that place just do your research before you move in most of these reviews on here are true all there one stars they deserve no star

If I could put no starts, I would. So for starters, on my move-in day, no one walked my apartments with me. I was to do it by myself because the girls in the office decided that they were going to close the office and have lunch together. They were not nice about me coming in at that time. God forbid life made me late to pick up keys.... Anyway, after moving in, I immediately did not safe. The neighbor who owns a garage in front of my home watched me every time I came home and watched me right up to my door. Every day. Mind you, you are only allowed a car in your garage,, this guy had his whole house in that garage. Then during the day, KIDS EVERYWHERE! Screaming, blasting music, throwing footballs in the parking lot near all the cars, riding their bikes way too close to the cars.. My car has a great door ding from my neighbors kid who flung open their door.... PEACHY RIGHT?! So I decided to end my lease early. No problem, it was only like 7 months into the lease. bought out of it. Cleaned my life away in that place and I STILL OWE THEM $200+ because of what?!? I didnt hang anything on the walls but they needed to paint, I wasnt even home the majority of the time yet they needed carpet cleaning, NO PETS, a full clean which I had already done. AND BLINDS THAT WERE BROKEN WHEN I MOVED IN! Also, the girl who works there at night, forgot her name, short, attitude with anyone who walks in, not my favorite. Manager seems to never be there to talk with anyone, or the wait time is insane. Also, Parking sucks. Get a 2x2 and you will be allowed only one vehicle per household. GOOD LUCK.

I would not recommend living here. You can live there, but not park your car without a pass and wont let you have more than one even if its a 2-4 bedroom. They arent afraid to tow you its 450 bucks. Theres only like 15 guest spaces throughout the whole place. So you cant have visitors. Then they tell you to park on the street even though its a bike lane and you will get ticketed if parking in the bike lane. Its super loud all the time. Then the leasing agents will tell you one thing, then say they never said that. So always get everything in writing. My roommate has to carry pepper spray because she feels unsafe walking from her car to her apartment.

Its a terrible place to live and theres always police here

Family & friends live here. Option when my lease is up - good sized kitchens

This place deserves ZERO stars, my mom and sister has been reporting to the office everything that’s been going on with the kids vandalizing the walls, drinking and smoking out on the stairs yet NOTHING has been done. Who would feel safe when there’s people in and out of our neighbors house on a daily? Seriously if you have older parents and little kids please stay far away from this place. Every night there’s kids outside either intoxicated or high and they always make a bunch of noises until 2-3am. They have absolutely no respect and even though there’s a sign all over the apartments about “security” YOU WILL NEVER SEE THEM. There has been so many things that’s happened here yet nothing has been taken care of or taken serious by the apartment management. As long as they have their money then that’s all they care about. And it’s pretty sad they let things get this bad. Used to love that my mom was staying here because they always made sure the property was clean and they took action right away (two years ago) but now it’s just disgusting. Please take peoples reports seriously before something more serious happens to someone.

Do NOT RENT HERE. THUGS, RUDE STAFF. I PAID A $700 DEPOSIT AND LEFT IT IN VERY CLEAN AND GOOD SHAPE WITH ABSOLUTELY ZERO DAMAGE AND THEY CHARGED ME ALMOST $500 IN CLEANING AND ADMINISTRATIVE FEES! VERY UPSET! GOING TO REPORT THIS!!

Student pick-up for school.

Nasty people leave there now and the management is Unprofessional and very rude.This place used to be nice neighborhood but now it is another one Low cost and nasty apartments .

Parking is ridiculous. They will tow your car while you sleep with parking pass included. They will advise you to talk to the tow truck company.Although there is a dog park available.There is dog feces every where by the front entrance where you see nice, green patches of grass. Where unfortunately the childrens bus stops are located. The kids are constantly stepping in the mess, tracking it home.The apartments, placed a designated smoking spot for cigarette smokers, right in front of the childrens play ground. Perhaps to continue spreading second hand smoke?I was told to call and speak to the city about the smoking area, with no prevail. The city says. It is the apartments choice to place the designated area where ever they choose.Until Park 16 starts getting better reviews, I would honestly, NOT waste any time moving here. Even if you are desperate.Park 16 is known to the city of Federal Way as the apartments crowded with misbehaved kids and ignorant, drug related tenants.The others, including myself. Are just trying to make it out of here, with our registrated cars and well behaved, untainted kids.Keep searching!

Rude overcharge rip you off and charge you for a five bedroom when it was clearly four bedroom trying to say my dining room was the fifth bedroom really come on where would we eat. Also charged for washer and dryer hookups even if you have your own washer and dryer also treated my kids so badly they werent allowed in the game room or exercise room after they charged me 50 dollars to fix a treadmill that wasnt broken. Heres the worst part they had my car towed from there location when my car was clearly on my lease and I was out of town so I thought it got stolen so I filed a police report come to find out it was towed and sold at auction without informing me because I moved out and never received anything from anyone just annoying and unprofessional and completely messed up

I live in this apartment for more than 2 yrs now, I am always a good tenant and I do like living here. Yesterday, I received a letter from the office, a notice of complaint that we are smoking in our balcony, FYI..no one smokes cigarettes or any kind in my family. I went to the office to complained and clarify the notice because it was a false accusation. They answered if the letter was not meant for my unit then just disregard the notice because theres nothing they can do. Yes..they have something they can do..TO MAKE SURE IT IS THE RIGHT UNIT! Do a further investigation first before putting out a notice to the specific unit. Being allegedly accused of something we are not doing does hurt our feelings. And its WRONG to do that do someone. Sorry and apologies should not be the answer.

Parking is the WORST!! EVERYONE seems to be getting reserved for spots and they keep popping up every day. I have to park away from my building some there are to many reserved spots and not enough other spaces. By the time I get home theres no spots left. They need to figure out better parking

Its cool place but People fight every night 🌒

This is by far the WORST, I repeat the WORST apartment I’ve lived in. The management is a sham.

Nice neighbors all around

Most horrific place you can ever live in they tow your cars for no reason even if you live there and people that dont live there get courtesy tow stickers but the people that do live there automatically get towed then youre stuck with paying rent all your other utilities plus a tow fee to get your car back also management is very rude

They dont like to replace the crappy appliances they make you rent from them... And there is not enough parking. They will tow you or your visitors. with NO warning.

Worst apartments ever.. DONT MOVE IN HERE. Staff is so rude They dont care about residents. My car got towed twice in one month, once while in guest parking,without notice..please do not be deceived by the looks.Again, please dont move in here.I cant wait for my lease is to be over. To Park 16 management: I dont see the need for 3playgrounds and a useless park..just demolish them and build more parkings for residents sake .You need to start thinking more than just beauty and money.HORRIBLE !HORRIBLE!

Definitely had the worst experience at this apartment! Never do reviews but this is NOT the place you want to live at! Office staff are extremely rude and don’t care about helping people, don’t even know why they are working there if they are so careless about others. Parking is the worst(if there even is any), neighbors always smoking weed, and staff say they will do something but they actually don’t and just give excuses. When moving out, don’t bother cleaning it or anything because they take your security deposit anyways and still make you pay the same amount on top!

The complex itself is mostly clean but there is no enforcement in regards to smoking marijuana because low income housing is just a weed smelling complex. Un breathable

They really need to make 0 stars an option!! clearly going through the reviews this place isn’t liked by the residents. where to even start... the girls in the office can’t seem to drasp even the smallest concept of picking up the damn phone! management is HORRIBLE! we got our keys late because they had to “fix the door” 6 months later in the apartment the door STILL NOT CHANGED. if you and your family are looking for a home, this is NOT it. stay away. can’t park backwards, (NEVER before have i heard of a rule like that!) no bbq, only “smoking” area RIGHT in front of the best kids playground! can’t have anything on patio but chairs, they raise rent out of nowhere at a LOW INCOME COMPLEX! pet charge is 450$ on top of monthly fees, the pool i feel like is ALWAYS closed for “maintenance”. the list goes on and on. just save yourself the money and headache!!

Hard to find some apartments

I think the office and the staff there are wonderful. But the people that live their is another story. But i can go to the office and explain to them whats going on and they take care of it as soon as they can wich is usally right away. I love it there and i do recommend it to all my friends and family.

The worst Property Manager ever!We have lived there for two years, always paying rent in time and never had problems with the office staff. Unfortunately, when we moved out, the property manager(Juliana Hughes) and her sister Anna Chaves, which is also kind of a manager there, treated us very inhuman and unprofessional. They sent us to collection agency before to send the statement of a move-in/move-out inspection. They decided to charge us $290, beside the $700 they already had from housing deposit, for the damages that we had never been done. Of course we dispute the amount and ask all receipts for the work they did into the apartment we lived in....and guess what....they unexpectedly decided to give us our housing deposit back. I bet they didnt do any big repairs because we left the apartment very clean. At the end, they sent us a check will the full amount, except charges for utilities. They had never answered to our calls, e-mails, mail....absolutely no communication or any other professional skills. In conclusion, run from Park 16, otherwise you risk to get the same attitude.

I moved in 6 months ago and have another 6 to go. This place sucks. Parking is a nightmare and the staff in the office does nothing concerning the residents issues with noisy nieghbors. Six months Ive been under a disrespectful person that doesnt care about anything but hisself. Ive even contacted hnn properties to no avvail. This is the worst place .to live if you want to keep your sanity. I do not recommend to anybody to live here. NOTHING GETS DONE!! NOTHING !!!! It needs to be shut down until they find somebody who knows how to run it because this is unjust. Do not move here!!! Seriously horrible horrible place

This place was alright, only if you were busy minding your own Business

HNN property management is the worst management office in the free world.The staff here at 35703 16thAve S. really has alot to be desired. They have absolutely no people skills at all. Not a clue how to run an office let alone a complex. I pay over1500 a month and the pool and gym close at 7 pm. Which is beyond ridiculous. I am a current resident and I so regret moving into Park16 Apartments. Waiting to get out of this HELLHOLE.

Just went on a tour and the young girl with the glasses gave us a tour of a 1 bedroom apartment then tells us afterwards that they dont have any 1 bedrooms available.. I dont even get why she even showed us the place to begin with if she knew from jump that it wasnt available instead of getting our hopes up smh makes no sense at all!!

The place is horrible! Maintenance does not respond to work orders in a timely fashion, office staff doesnt reply to emails or work orders! Parking is horrible and the upkeep is trash! The staircase where my daughter resides is filthy and trash has been on the ground for 2 weeks! The place is now a shamble!

Poor customer service. @Desiree

Nice apt. Friendly workets. But the people that live there are rude and have big mouths!!!

Dont even move there! First of all they dont have parking spot for the residents even if you rent 4-5 bedroom apartment. You have to find spot for your car because its always full! Your visitors cant park otherwise they tow their car.Always loud and not safe location. They have security cameras and security officers but when you have an issue they do nothing! Even at 3 am someone can knock your door.Another problem, they dont know to listen or they dont understand what you are saying. They keep saying same thing whatever is the situation. And always get written statement from them whatever they tell you. Because they easily deny what they said before.After signing contract and moving in they start telling you different things like you have to pay extra for washer, dryer and stuff. There are tons of nice and safer places. Definitely dont choose this apartments..

I love the new manager and assistant, Debra and Nicole!! Its been 3.5 years with shity staff, I hope they stay!!

Ghetto paradise

No parking space, people smoking marijuana right by your windows

I love it here. I keep to myself. But it is a nice place.My apartment is beautiful.The office needs to communicate better with residents!!!!!!!!!! Smh!!!!!

Went to go inquire about one of the units and there was nowhere for me to park so I left

Nice place to live

I am one of the original tenants. It was clean, quiet, staff was great and there was plenty of parking. Over the last year parking is a joke! Theres not enough and your guests have to park down the street and they have to get there early of theres no room. Everyone gets towed! Ive used the cabana just 3 times because its full of kids running everywhere and its noisy. Theres kids EVERYWHERE with no supervision but each other. Ive seen a group of kids duct taping another child. Also young 2, 3 and 4 year olds running through the parking lots, in front of cars or just standing in the street as cars approach and nobodys watching them. I stop taking my grankids to the parks b/c the other kids are cussing and inappropriate and its dirty. It also says its a non smoking environment though there is designated parking in front of one of the playgrounds. The police come usually weekly. The staff seem to hate their jobs, none smile and are not friendly. I would NOT move here!

Great location to live

Nice new place ,but residents cars towed away.....

Save yourself time and headache - STAY AWAY FROM THIS PLACE!You can’t park more than one car without paying for an additional garage, they tow cars by the dozens in the middle of the night, you can’t back in with your car, pet rates are ridiculously high considering this is a low income housing complex, management is horrible, maintenance is worse, I think the ladies at the office make random rules up. Raise rent randomly, washing machine works only half the time, yup that’s about it.. let me know if I forgot something

Well besides the fact that I have been kicked in the chest and pushed around because of my color and trying to have fun. The office puts in effort sometimes but should all the time . kids are incredibly rude the fire trucks are always here along with the ambulance and cops it is a mess here .do not move in

The manager Julianna is Horrible. She is Very bias. She is a liar. There is no parking. And will tow your car even if they know its yours and you have a permit. But will let you people with expired tabs and flat tires park here and wont tow them. They try to rob you of your money every chance they get and corporate sticks up for them even tho they are legitimately wrong! Dont move there! It will be the biggest mistake you will ever make...! They really dont even deserve 1 star!!! This place is a nightmare! They changed property managers like 3 times in 2 years of being built. And have sent thru 3 assistant managers. That should speak volume!!! Dont move there! Trust me!!

Would give a 0 if I could. Staff doesnt give a crap about anyone and parking is a nightmear. They told me that im aloud 1 car per unit!! Where should i park my 2ND car? Staff said we dont care!! Not professional and would not recommend these apartments to anyone.

Nice Staff!

Ok

We are leaving in it right now,we have problems with Neigbor down stairs with mental health problems, he is screaming all day and thru the night.We told office many times , no action.

Best time ever I love that place

A great place for large families to live as there are many many children running and playing and screaming and hollering and raising all kinds of mischief.

Great service nice staff.

Leasing office staff are very disrespectful. Maintenance supervisor arrogant to the highest level.

Too much fighting and arguing. Too much police activity. It just isnt safe anymore.

Way too crowded! No parkings

Good customer service and clean place.

Beautiful property! Wonderful staff!

Elbe

The apartments are nice inside, but overall this is the worst apartment complex in all of federal way.

Horrible section 8 apartments. Bad staff, and tenants!

The place is horrible!!! No parking and the office dont care.

This place issssssss trashhhhhhhhhhhhhh

The worse place ever

No parking and even if you have more than 4 rooms you cant get parking for more than 2 cars

Id rather not keep it to myself. But Ratchet

Apartments are beautiful, but the parking.

Nice looking aprt

Almost had my phone stolen, then the guy who tried to steal my phone stolen stole my friends phone and got caught but left the scean before the police got there

Not the greatest of places dont hold up much to what they promise you in the beginning and horrible security that seem to only be there so people cant complain that they havent seen enough security around.

Good and clean apartments

What I came to find out about Park 16 is there is always cops there

We live there for over a year and it was horrible do not move there I warned you

Very nice and clean