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Steeles Appliance & Home Repair Service Inc
1109 Lenore Ave, Columbus, OH 43224, United States
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Gu
Review №1

I really appreciated Tims professionalism and expertise in getting my stove fixed. Tim got all the information from me about the stove prior to arriving so that he was able to be familiar with some of the issues that could have been wrong with it. This was a difficult repair in that one of the burners was working sporadically and so initially it seemed like the stove needed a new control panel. Tim was up front about the costs involved allowing me to decide whether to go ahead with the repair or simply buy a new stove. I gave Tim the go ahead to instal the panel but the burner continued to misbehave and we had to call Tim out again. Tim was easy to get a hold of the second time and after some more testing found it was a bad relay. Sadly, the relay was pricier than the control panel but Tim only charged us the difference. He took extra time to ensure that was the problem. The stove is running like a champ and overall I wouldnt hesitate to recommend Steeles Appliance.

Kr
Review №2

Was responsive and on time. However, two issues: he promised he would be able to get the parts for my washer model, and so for that reason I had him come. When he arrives, he tells me oops, actually he cant get the parts for me, and charged me the service fee, anyway. Two, he wont wear a mask, with the reason of having COPD, but he did not tell me this before taking my business. My mother has end stage COPD and will still wear a mask around other people. So, if in the time of Covid this is an important factor for you, I wouldnt hire him.

Ch
Review №3

Tim was absolutely amazing. I called on a Wednesday with problems with my washer. He scheduled to come out Friday. He has on time, explained the problem and fixed it. I would highly recommend. I will also be using them from this point on. Thank you so much.

Da
Review №4

I couldnt be more pleased with Steeles Appliance! Tim responded quickly to my initial call and figured out what my oven needed to work properly again. He was able to get the parts to complete the repairs and installed them faster than I ever imagined possible. He came within the timeframe he scheduled and called to let me know when he was on his way. He definitely is my new go to guy for appliance repairs.

Sa
Review №5

Tim, the technician was very prompt and courteous, by calling me back, and about the service. He was honest and explained thoroughly what would need to be done, as well as the price estimate. He also gave me advice as to new units on the market. I would definitely call them again!

Er
Review №6

He called back the same day and set up an appt to fix our washer a few days later, even offering to talk through a fix over the phone. Came out and quickly fixed-would recommend!

Al
Review №7

Called in after another company no- showed on a service call for my washer. I was up front that I had tried to fix the issue myself and had removed the top of my washer to try to take out the spin basket.Another company said they would come look at it, but may or may not fix it since I already took it apart, charging the $100 service trip fee first, of course.I spoke to Tim at Steeles, and explained the whole saga. He was AWESOME. He coached me through the fix, told me NOT to try to remove the spin basket, and saved me on the service call, as they were running 3-4 days out and my washer had already been out of commission for a week at that point.30 minutes later the washing machine was up and running after I removed the collar stay from the drain pump motor. Apparently you can access that from the underside of the washer without taking the whole top apart.If I ever need to service an appliance again, Ill be sure to call Steele first!

Al
Review №8

I called with hopes of scheduling a same-day washing machine installation, after Ecoplumbers had to cancel. At the end of the day, someone from Steele’s called me back and walked me through the set up on the phone. The call saved me over $100, and now I can use the machine over the weekend. I know which company I’ll be calling first next time! Thanks Steele’s.

Jo
Review №9

I called Tim well after hours. He answered. In a few short questions, he had identified the brand of my dryer (I wasnt sure) and diagnosed the problem. It was a simple fix and he pointed me in the right direction over the phone. What great customer service and I wasnt even a customer yet. When I have an appliance fail in the future, he will be my first call.

An
Review №10

Great service. Called and Tim was here the next day and on time. He kept me up to date on arrival and quickly fixed our dryer. Would happily use again!

Jo
Review №11

I cant say enough on how honest this company had been with me! Called on a Sunday, and talked with Tim. He gave me the understanding, and was able to save me time and money. This is a company you definitely want on speed dial for any of your appliance repairs. Great Company!

Ja
Review №12

It was easy to schedule a service call, and Tim came on time. Very nice guy, ran my washing machine through some diagnostic tests but couldnt find the problem. Washer ran fine while he was here. Came back a couple days later when the washer was acting up again. It turns out there is a pause in the cycle that I didnt know about. Problem solved.

De
Review №13

Tim was a great repairman. Explained my problem and had the parts ready to repair. Fixed it for a great cost of having to pay for a brand new dryer. Would definitely recommend to any body needing a repair for their appliances!!

Za
Review №14

I would definitely use this service again! Very quick to respond to my call, service was done within a week, and it only took about 10 minutes to fix my dryer. I couldn’t ask for better service.

De
Review №15

Tim made my life easier! I was able to get an appointment within two days, and he fixed the problem with my clothes dryer in minutes. When I used the dryer again for the first time since the repair--maybe two weeks later, it made a noise, different from before the repair, but still not right, so I turned it off right away. I called Tim, and he came out the next day. Then, it worked fine for him! He explained that something from inside the dryer like a button may have gotten caught somewhere, which Id never known to happen before, but just my luck something weird happens after I have a repair done. Nonetheless, he was kind and patient, and Ive not had a problem since then, which was almost three months ago. I would highly recommend him for his prompt, courteous and knowledgeable service!

Sh
Review №16

I called and left a voicemail and received a call back the next day to schedule service. Tim was very professional when he came to diagnose my washing machine. He explained the problem in detail as well as answered other questions I had.I would definitely call Steeles again if I need a repair in the future.

Sa
Review №17

Highly recommended: Excellent service and pricing!My dryer stopped working, read reviews and called 5 repair shops. Tim Steele was the only person who could provide same-day service AND he had the most competitive pricing (also offered some nice Yelp discount offers at time of this posting). He gave an estimate over the phone. Arrived right on time, very professional and clean (shoe covers before entering house).I thought the drum belt was broken but he quickly saw that the belt was fine; total cost ended up being lower than original estimate. Tim was very thorough, explained everything he was doing and offered tips to help prevent issues in the future. He left the dryer running better than new (corrected an issue caused by the original installer) and left the laundry area cleaner than it was when he arrived.I will not hesitate to call Tim for future repairs.

Pe
Review №18

Tim was helpful and straight forward with diagnosing the problem with our cooktop. When the parts supplier supplied the wrong replacement switch, he was apologetic even though it was not his fault. And he was very flexible in rescheduling after the correct part came in. I repair most things around the house myself, but I will definitely call them again when I need a professional.

Bi
Review №19

Tim Steele did an absolutely stellar job. He not only fixed the problem with my washer, but explained how the washer worked, what I should be doing to maintain it (I had no idea), and performed the routine maintenance. Tim is both knowledgeable and cordial. Getting Steeles Appliance Repair to come out and fix my washer is the smartest thing Ive done this month.

Ma
Review №20

We were very pleased with Tims work. Its hard to find someone who can see to a job on short notice, and he exceeded all expectations: he was quick, professional, and his rates were very reasonable. I wouldnt hesitate to call him again.

Da
Review №21

I had the my dryers heating element go out. Tim came out the next day, arrived between the time frame given and billed exactly what I was quoted over the phone. This is a great local business and I highly recommend them. Save yourself the trouble of having one of the other companies out. There’s a reason this one is rated much higher than the others.

Ca
Review №22

He was very helpful and polite. He helped me make Maytag honor my warrenty.

Ka
Review №23

Best service Ive ever had! Same day everyone else was a week out. My dryer died and he was able to bring it back to life for a reasonable price couldnt be happier. Sure wont hesitate to call again.

El
Review №24

Did a great job, was on time, and was very thorough and courteous. Would definitely hire again!

Lo
Review №25

Tim the owner fixed my 20 year old gas stove at a great price and fixed my dryer too - excellent customer service, I will be using Steeles Appliance and Home repair again.

Na
Review №26

This will be my go to place for all of my appliance repairs. I couldnt have been luckier to find them on Angies list with an A average. I dont usually leave reviews but this company is totally worth it. Very good customer service and going over and beyond for us. I cant thank them enough. You made my holiday weekend a success and I will be giving your information to everyone I know. THANK YOU!!!!!!!!

Do
Review №27

I called and left 4 voicemails over a 5 day period. I even called back different times of the day/evening. Never picked up the phone and never called back. Might do a good job, but terrible customer service.

Me
Review №28

Very friendly and knowledgeable. Fixed the dryer and talked to us about the manufacturer warranty. Would recommend and will definitely call him again!

Er
Review №29

The most honest man I have met in years. Extremely knowledgeable, fast, and professional. Mr. Steele saved us a ton of money. He will be the man we turn to in the future.

He
Review №30

We had a washer and dryer machine that wouldn`tdrain. He came out on a Sunday afternoon and promptly identified and fixed theproblem. He is polite, cleanly attired and professional. His fee was very reasonable.We will use him again and encourage you to do so as well.

Je
Review №31

Tim has now repaired two of our appliances. He is such a honest and respectful business owner and I would highly recommended him. Thank you!

Jo
Review №32

Called on a Sunday and tim answered. From my own diagnostics he told me probably what the issue was and the exact charge amount it will be. Sure enough he came on Tuesday with the new part in hand and explained to me how to open up the dryer if I wanted to diagnostic on my own more in the future. I believe he replaces all parts with OEM parts ( non-generic), at least for Samsung he does. Thanks!

Ja
Review №33

Definitely the best guy for the job!!. Quickly diagnosed what was wrong with my washer. Gave me a few options on what I should do and pointed me in the direction on how to fix the issue myself. He saved me a ton of money. Couldnt of found anyone better. Thanks again!

Ja
Review №34

I called Tim because my dishwasher was broken and he was able to come out the very next day. He was very professional and friendly. The cost to fix my dishwasher was very reasonable. I would recommend Tim to anyone needing appliance repair.

Gu
Review №35

Got back to me on a weekend, very professional, helpful, on time, and fair pricing. Highly recommended!!!

Do
Review №36

Very polite, had to order a second part, but had my washer working by the end of the week. Would do business with him again.

Ma
Review №37

Outstanding service. Helpful over the phone to schedule, made it out on time in one days notice, got it fixed at a great price. Wont go anywhere else for repairs.

Ka
Review №38

Great repair experience. Tim’s diagnosis was spot on.

Do
Review №39

Quick and reliable for our gas range hook up, Steele was in and out of our house in less than 30 minutes. Highly recommended.

Ch
Review №40

Mr. Steele was professional, knowledgeable, and customer friendly. I thought I was going to have to buy a new dryer but only a part was needed.Totally recommend using this business!

Ro
Review №41

Great customer service. Repaired a machine instead of replacing it.

St
Review №42

They were very good

Va
Review №43

Tasty Margaritas, Good food. Super service !!

Je
Review №44

Like alot of other reviews, I called the times, left messages twice for a callback and got no response.

Cl
Review №45

I would like to say thank you for your professional washer and dryer servicetechnicians. Our washer and dryer wasn’t working well, and we were bothered that it would be very costly to be repaired. But your servicemen quickly diagnosed and fixed the problems. It was a great experience to deal with someone so competent, efficient and professional.

M
Review №46

Tim was polite and straight to the point of our problem and its total cost. He diagnosed AND resolved the issue in under 30 mins. GREAT Experience!!!!

Ma
Review №47

So I didnt even use these guys but when they called me back and werent able to come out as soon as I needed, they recommended another place that might be able to get to me sooner. I will definitely be using this company in the future!

Br
Review №48

Everything from the initial call and appointment setup to having Steve have to call my wifes number and not mine which I used when setting setting up said appt. since I would not be home during the timeframe chosen (also to note: he was able to schedule it on exact day and timeframe which was only day two days out from the initial call that at least one of us would be available to be at home for him to do the repair) thru to arriving within the timeframe scheduled AND to the fantastic repair job, cleanup and informative detailing of the issue(s) our washer and dryer were having all of this on top of such an excellent affordable cost AND a 90 day service gaurantee goes above and beyond anything service related I or my wife have ever had to do.From here on out, without a doubt nor hesitation, this repair service is our one and only, immediate go-to for anything that may break down in the future that is within their abilities to fix, of course.Thank you, and seriously...service and honesty is so incredibly hard to find anymore and we truly appreciate you and your service to us and the community. Keep up the phenomenal work!Best Regards,B. Justice

Mi
Review №49

Quick scheduling, on time with 30min call ahead. Quick and honest services.

Jo
Review №50

Very fast and affordable. Next day service and was able to diagnose the problem and fix it quickly for less than $90!

an
Review №51

I have called several times this week, never get an answer. I’ve called through the entire day. Not sure what their actual service is like because I can’t get ahold of them.

Cl
Review №52

Wouldve saved me a ton of time and hundreds of dollars if Id called them first, which I most definitely will next time.

Me
Review №53

Gave a 9 am appointment. No mention of a window. Made several calls between 9:30-10 am to determine whereabouts, but calls were not returned. Tried to show up about 11 am, but by that time I had booked another service.

Da
Review №54

A great way to get over charged

Ch
Review №55

I called and left messages to get repair service. I never received a return call.

Ch
Review №56

Knowledgeable, punctual, reasonably priced!

Ch
Review №57

Excellent service, highly recomend

ju
Review №58

Nice staff

Information
3 Photos
58 Comments
4.5 Rating
  • Address:1109 Lenore Ave, Columbus, OH 43224, United States
  • Site:http://www.steelesappliance.com/
  • Phone:+1 614-886-4210
Categories
  • Appliance repair service
  • Microwave oven repair service
  • Small appliance repair service
  • Washer & dryer repair service
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
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