I had the worst experience EVER here today. I pulled into the last bay to hand wash my car. None of the settings were working. Just water. No foam brush, no soap, etc. I walk over to the emissions area and ask if the women there are employees. They ask what do you need?. I explain the issue and that I had put $3 in. She tells me she cant give me a refund. Okay? I ask if I can have a credit because I still want to wash my car. She agrees and I move to another bay. I should note that I asked if she recommended a particular one and she said it didnt matter. She was snippy the whole time, of course.Well, at the next bay when my time is ticking down I find out there are quarters jammed in the thing so I cant add more money. Awesome. I move my car to yet another bay and let them know about the quarters. I dont ask for anything. I wasnt rude. I just let them know.I again run out of time, but its no ones fault really. Im just irritated because I need to add a whole $3 to restart it and Im out of change. I am walking over to the change machine when I trip over these bolts sticking out of the ground where something used to be. I should mention now that Im 9.5 months pregnant. I fall hard on my hands and left knee. I start crying because most of all Im hurt, but Im also hormonal and having a bad day. The woman working emissions yells at me what are you doing?!?!. There was a guy there with her and he ran over to help, along with another gentleman who was cleaning his car. She did and said nothing. I explain that Im okay and didnt land on my stomach.I still tried to get change to finish my car. The machine wouldnt take my $10 and the card readers display was broken. Had to walk next door. Turns out my knee is actually busted pretty bad. Those bolts are very dangerous and they are lucky I wasnt injured worse, and that I didnt land on my stomach.Never ever EVER going back. I do want to say how thankful I am for the young man who helped me. All the other employees were terrible human beings.