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iFixOmaha Southwestern Plaza
4273 S 144th St, Omaha, NE 68137, United States
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Ky
Review №1

If you need your phone fixed, this is the place to go. My day started off with dropping my phone on the ground and next thing you know I had a cracked screen. I knew to come here right away because I know that they do a great job at fixing phones. This particular time, I was overly impressed. I got there before they opened and Troy helped my out right away even though they werent opened yet. He needed to do some stuff and then he said he was going to get started on my phone. He quoted me a rough time of when it was going to get done which was beneficial. I am not sure who Troy was but his technician Chris came in when they opened, and he got started on my phone right away.After everything was said and done, I got my phone down quicker than they quoted me. The whole process was very professional but also just very personable. I think Troy was a manager but I am not sure. They have a business to run but this crew here is personable. Its about getting the job done, and doing it the right way, while maintaining a positive customer relation.You guys are great, and I would definitely would recommend this place to anyone!

Ty
Review №2

Ifix Omaha is amazing. I am the hardest person ever on phones and every time they help me out. Always cheaper than I expected and excellent work. Staff is great, super quick and efficient.ASK BRIAN OR CHRIS!! Always make you feel welcome and appreciated.5 stars plus

Ra
Review №3

Very knowledgeable staff and fast service! Changed my battery and treated me like a family member while I waited! 5* all around this establishment fixes your phone and does it politely and swiftly! Thank you. Highly recommended

Pa
Review №4

I booked an appointment Cody was so quick and professional came up to my apartment my phone works perfectly! Thank you so much! 10/10 recommend!

Ja
Review №5

I took my iPhone 7 into I fix it Omaha thinking I needed a new battery because I was charging it three times a day. But the man was kind enough to tell me that my phone was discharging because I kept leaving my apps are open. I should’ve known better but I forgot to do this. They could’ve taken my money but instead they sent me on my way as a happy camper.

Ra
Review №6

IFixOmaha is the place to go!!!! They fixed my water damaged laptop and even cleaned it. It looks and works better than it did when I dropped it off!! Additionally, the service was excellent and very kind. This is now my go-to repair shop, I will be coming back! 100% recommend.

Ch
Review №7

On a scale of 1-10, I give them a 12!!! Great customer service, Great techs, Im extremely happy with the service provided... Please check them out, you wont be disappointed...

Ad
Review №8

My whole family loves their service. We all go here every time something happens to one of our devices and they are incredible every time. They also dont BS you and try to make you pay more than what you want.Today when I went to have my screen replaced (in 45 minutes, it was so quick) I was waiting in my car for the service to be done and the guy who was helping me came out and waved to me to let me know it was done early instead of letting me sit out there and have my time wasted. I will always suggest going here before going anywhere else!

Da
Review №9

The staff was very welcoming and helpful. It was quality service and I would definitely recommend it to a friend. Shout out to Chris, he was great! He was the bomb.com

Sa
Review №10

Custom service was excellent! Theyfixed my Xbox One within 3 days. Would recommend to my friends who need electronic repairs! 👍

Ni
Review №11

I have been to this location many times before and the repairs were so minimal that they never charged me. So when my smart phone screen was cracked by another individual, I knew immediately where I was going to take it; iFixOmaha. I dropped it off, ran some quick errands, and it was complete when I got back; less than an hour later.

Kr
Review №12

Rather than buy a new phone, I went to iFixOmaha to see about getting a new battery instead. In 2 hours I had my new battery at a fraction of the cost of a new phone. Thank you!

No
Review №13

Don’t have a single negative thing to say, Brian and the team were quick and responsive and had me in and out. Might be the best customer service I’ve ever received and might just break my phone so I can go see them again!

Jo
Review №14

Brian and Chris were awesome in helping find/source a new fan for my laptop that I was having a hard time locating. Fast and top-notch service. Thanks!

Er
Review №15

I walked in to have my charge port fixed; prior to starting a repair the technician checked the port for dirt/lint, that turned out to be the problem. He could have easily just replaced the part and charged me but didn’t. Appreciate the good customer service.I recommend to others.

Ke
Review №16

My laptop wouldnt power up, so I went online and looked up repair shops that were nearby. I found iFixOmaha, just North of 144th and Old L Street, booked an appointment online, and took my computer in and described my problem to Brian and Chris. Chris walked me through the various likely fault scenarios in clear, plain, non-technical language, and said hed look at it still today, and would reach out later that day, or next week. I was in and out in 5 minutes. 3 hours later, I get a call - its ready for pickup. I rush over and have a pleasant conversation with Brian and Chris once more. Chris explained that he took my laptop apart, removed, cleaned and reinstalled each component, and ran a component-by-component diagnostic scan, and that everything in the computer was in top working condition. He put it back together and it powered right up! Some piece of debris or something must have been causing the issue, and his cleaning and reseating of the components resolved it. Everything was explained by Chris in clear, plain, non-technical language. I took out my wallet and asked what the charge was. Oh, no charge, it was completely covered by the diagnostic fee. That diagnostic fee, by the way, was only $50, which I consider a real bargain. If you have a problem with an electronic device, phone, tablet, computer or the like, I cant recommend iFixOmaha highly enough (especially Brian and Chris at the Southwestern Plaza). They were friendly, personable, knowledgeable and professional. I couldnt ask for a better experience. This is my honest, no B.S. real review. I have not been compensated in any way! Give them a try, you wont regret it!

Da
Review №17

Fast service. Employees were very knowledgeable and friendly. All around good experience. 5/5

Ro
Review №18

Not being a tech person myself, Brian was very professional and helped with my problem. I will not hesitate to refer others!!

Co
Review №19

I was instantly greeted with a warm friendly face... The people that work there are so nice. They give you every detail of what to expect so theres no hidden surprises or hidden costs. They have serviced my phones many times. They are trustworthy, fair and professional. Kudos for such customer service!!!

Co
Review №20

I walked in with a broken tablet and out five minutes later with it fully functioning and with the knowledge to fix it if it acts up again. No charge ... but i did tip them. Best service i have received from anyone in years. Thank you!

To
Review №21

Great service! They replaced my screen very fast.

C
Review №22

They did an awesome job! Thank you very much!

Cr
Review №23

We have had several phones fixed at iFixOmaha. Always had great results. They give you a quote upfront, a reasonable fix time and a fair price. Cody is our go to person at the 144th Street location. Always helpful, professional and knowledgeable. I highly recommend iFixOmaha for fixing mobile devices.

Jo
Review №24

I had a great experience working with Brian at Ifix Omaha recently...I opened something on my phone from someone and it instantly sent reminders that a virus had been installed.I called the store in southwestern Plazs and was told by the person who answered the phone that a $25 diagnostic fee would be charged which I agreed was more than fair. When I arrived at the store not long after my initial call I was greeted by BRIAN. who asked to look at my phone and remedied the situation in less than five minutes free of chargeI was relieved that it was not a virus, I highly recommend iFix Omaha for any type of software problems you might experience with your mobile device!!When it comes time to get a new screen protector you can bet I will be back to see BRIAN. and the team at iFix Omaha!!! I highly recommend👍🏻👍🏻👍🏻👍🏻👍🏻

Jo
Review №25

I was having trouble getting my phone to charge. I walked in, gave my phone to the guy at the counter, and he cleaned out the charging port for me free of charge! If thats not a good sign of how a place does business, I dont know what is! Im sure their repairs are just as awesome. If you need something fixed, check this place out!

Ha
Review №26

They serviced my phone and didn’t charge me for a dirty speaker! Highly recommended A+ all around

Sa
Review №27

I’ve had a couple devices fixed here and they are always so helpful and friendly! They give you the charges upfront and have it fixed in a responsible time frame.

Ar
Review №28

Great staff and I will highly recommend them!

Ma
Review №29

Staff were very helpful and fixed my iPad quickly. So appreciate their friendly service. Thank you

Br
Review №30

Great people! 100% satisfaction! Thank you!

Jo
Review №31

Very nice guys!! I had lint in my charging port, cleaned it at no charge

Ma
Review №32

My daughter broke her iPad,I called iFixOmaha got a quote and took it in and it was repaired within 24 hours as promised.The cost of the repair was exactly what was quoted.Extremely happy with their service and plan on bringing my laptop in.

Ni
Review №33

Brian was awesome, friendly, and professional! I highly recommend iFixOmaha Southwestern, and especially Brian!! Thank you!

Ha
Review №34

Went to iFixOmaha at open to have phone repaired. The staff was very helpful in walking me through how to properly register device that had a warranty which was above and beyond his job requirements. Was attentive of situation, friendly as well as knowledgeable. In the two recent visits I have had a great experience with staff. These guys are all stars. They are also very quick to repair the damaged phone under warranty. Thank you, David.

Al
Review №35

Karl was amazing and helpful and quick

Er
Review №36

Tried to charge me $80 for a home button! Originally stated $35 on the phone.... Such a shame. These businesses try and price Guage! No not me. #buttonisonly15bucks

Ma
Review №37

Great service friendly associates!

Ni
Review №38

My phone was cracked went to different phone repair company’s didn’t really like any of them. When I walked in Edward said he would be able to help me even though he had a few other customers before closing time. He got my phone fixed and repaired super quick answering any and all questions!

Jo
Review №39

Very quick service. Nice people!

An
Review №40

Had a great experience with this location! Although the phone I took in was beyond just a screen fix, they were honest and upfront about it, and were extremely helpful in helping me with alternative options. They DID fix my iPad though! Very happy with the customer service. I’m very grateful to Josiah, who helped me with everything!!! Thanks!I highly recommend this place!

Al
Review №41

I went to several places trying to fix my iPhone 6 Plus. At Apple store they ask for a lot of money and will take them so long to get it done, other places didn’t even want to try fix the bending part. I visited this place and met Mark and he did fix it in one hour and returned it to its original shape like new with reasonable price. This guy is really professional and will recommend the place and Mark to all my friends in Omaha. Thanks

Bl
Review №42

Great service I was in and out fast

Br
Review №43

Went here to have our daughter’s galaxy tabA fixed when she managed to get her headphones stuck in the headphone jack. Great service! Fair price! Samantha was a great help over the phone and in person! Highly Recommend!

MI
Review №44

This is my third time to visit to have screens repaired on my family’s phones and we have had excellent and fast service. All of the people that have helped me have been courteous and knowledgeable. I recommended coming here for your phone repairs.

Ch
Review №45

Excellent service!

Au
Review №46

WORST COMPANY IVE EVER DEALT WITH. Took my brand new iPhone X in to get the screen fixed after it cracked and what a huge mistake that was. First time I picked up the phone I noticed my phone wasn’t connecting to WiFi nor was it getting reception. Later also noticed my Bluetooth wouldn’t connect. So I call up the store and they tell me to bring it in so they can look at it. Literally a hour later they call me and tell me to come pick up my phone and that everything is working. I pick up my phone and not only is EVERYTHING NOT WORKING but the camera and the ear piece no longer work. I paid $250.00 to get a fixed phone and it’s worse now then when I took it in!!! I’ve talked to every possible person there is to talk to. They won’t give me a refund or do anything else. What’s funny too is when I was standing in line to pick up my phone this last time a young lady in front of me was also experiencing the ear piece no longer working. Don’t waste your money!!! Take your money and your phone elsewhere if you actually want to get what you pay for and a WORKING PHONE. HORRIBLE HORRIBLE HORRIBLE COMPANY

ca
Review №47

I have used ifixomaha for various issues on my electronics. They have always been polite, knowledgeable and timely. I would and have recommended them to friends and family. They are a 5 Star.

Ke
Review №48

Great service! Fast and friendly. They fixed my daughters iPhone screen in less than an hour. Recommended!

Ch
Review №49

Great service! Repaired glass on my phone promptly and follwed through after completed when a minor issue arose. Will go again if ever needed.

Jo
Review №50

Josiah James took extra time past close to make sure my phone was fully fixed. After they replaced the glass the sound didnt work, they had to mess with it a few more days to fix. Before I knew the sound was bad they took a couple days longer than what they said to replace the glass. They didnt give any discount for taking extra long the first 2ed and 3rd time. The price to fix was more expensive then the phone. I had encrypted data so I had to get it fixed and it was near my work so I just ate the extra 100-50$ then it should have been because I was lazy.Josiah James rocks. The owner needs to satisfy the customer better, I rather not be lazy and just go somewhere else for cheaper that will provide an accurate time.

Jo
Review №51

Nice guy did my repair in 15 min. Gave me a student and military discount. Would recommend.

Jo
Review №52

Twice in 2 weeks I shattered my phones glass, front & back. Both times they were courteous, professional, fast & fair priced. Thank you.

Gr
Review №53

The GM is super awful and arrogant... acts like he is God’s gift to the tech world. Go anywhere else. Had a HORRID customer service experience, laptop experience, and my phone screen protector broke within the month. AVOID. AWFUL!!!!!!!!

Ke
Review №54

A real downer having a phone issue, but iFixOmaha made a tough situation into a good experience. They are fast yet very thorough and the customer service is outstanding. I got a full explanation of the problem and how it was remedied.

Sh
Review №55

Took my phone to Best Buy and they tried selling me another phone, saying that mine was unfixable because there are sensors and the screen is bent and that if they were going to fix it, they would need a week to fix it and 309 dollars. Dissappointed, seeing as I had just paid off my phone the month before...I was told to check into iFixitOmaha. I went to the location on 144th, Caedan (Cayden?) took two seconds, saw the screen had come apart from the display and said Yeah I can fix it, should be about 30 minutes. Went to the local Goodwill for 10 minutes, came back and expected to wait. Caedan came out, saw it was me and just said I got it all fixed for you. After paying 105 and some change, I came out with a new screen, attached was an antiscratch screen film and it was all working like new. He even suggested a liquid screen protector, and seeing as he was so very helpful and worth the money, Im probably going to go back and get that done. That man deserves a raise. I dont go online to review things, its not in my nature But this place deserves every penny and more business. Thank you.

Pa
Review №56

I did not recommend bringing your phones in to get fixed twice I had an issue this very last time I brought my phone in to get a part replaced the earpiece stopped working the antenna for Bluetooth Wi-Fi and signal stopped working rear camera did not work they refused to fix the issue when I took my phone somewhere else they opened up not only parts were missing but 17 screws antenna was not plugged in they refused to reimburse me money to get my phone fixed somewhere else

Ed
Review №57

Good people I waited a little more than I wanted to due to communication problems but they went out of there way to fix it for me. Would have given a higher rating but Christian from the 144th location was the rudest person I had ever talked to. But other than that good prices and had my phone up and working. Really recommend

Je
Review №58

Brought in two phones and they were able to fix them in a matter of time. Samantha offered excellent service.

mi
Review №59

Im so happy with J.R brought my phone back to life I would highly recommend to my friends and family

Jo
Review №60

Broke my phone (galaxy S4) screen, went to local competition which said they would have to order repair part and then it would be a 3-5 days before it was fixed. Came to iFixOmaha and they not only fixed it within an hour but beat the competitors price by $40. Staff was very nice and friendly. Customer service cant be beat.

Ho
Review №61

I had a terrible experience with iFixOmaha while attempting to get my LG G6s camera lens repaired.To begin with, I had a three week wait for the part to arrive, even though they said it would be 3 to 5 days. This wouldnt have been the end of the world if they hadve made an effort to reach out to me and explain the complications at all, but I digress. I brought in my phone once the part was in and left it to be repaired. When I returned, I was greeted with a lens installed crooked, which was WAY too small for the hole, and moves around. The back glass of the phone, which was inexplicably removed, now is falling off in one corner and it is discolored along the bottom from the removal process. In the end, they refunded me for the massive inconvenience, however I now need to find someone to replace the lens AND the phones back glass.Avoid this company at all costs.Update: I sent the phone in to the manufacturer to get it repaired. The camera lens cost me about $75 which was expected. The back glass, which was damaged during iFixOmahas repair, however, cost me ANOTHER $75.Once again, avoid this company at all costs.Edit: Improved grammar

A
Review №62

Samantha was awesome with everything provided. Highly recommend Ifixomaha!!

Sp
Review №63

Samantha got it fixed fast! Would recommend to anyone

A
Review №64

Great customer service!! Samantha was able to get us in and our phones fixed quickly!!!

ro
Review №65

Very good did what they said they would do

De
Review №66

They did a great job. Had my daughters phone fixed in less than 30 minutes on Saturday.

Tr
Review №67

They were fast and friendly and Samantha was very helpful and nice.

Ja
Review №68

They do a good job replacing parts in phones as well as communication with whats going on.

Re
Review №69

Great service, great price, great experience. Definitely recommend.

Ak
Review №70

By far the best place to go for phone repair! Thanks guys!

Pa
Review №71

Worst place ever as I mentioned multiple times to not take it from there go somewhere else the management sucks as well

Ke
Review №72

Great service super fast turnaround Time.

Sa
Review №73

Dropped my phone off over lunch headed back to work and got an email stating my phone was repaired! Quick service and job done!

Ed
Review №74

Brought an iPad with a broken charger port into them. They had my device up and running in less than 72 hours. If I have any more devices to be fixed, this is where Ill go.

An
Review №75

Fantastic!! It took maybe ten minutes and the service was great!!!

La
Review №76

Fast friendly service.

Wa
Review №77

Lols like of prefabricated comments about ‘this company. I think I seen one legit comment out of posted

Br
Review №78

Fast and friendly, goos service

Jg
Review №79

Friendly , prompt,

Information
23 Photos
79 Comments
4.3 Rating
  • Address:4273 S 144th St, Omaha, NE 68137, United States
  • Site:https://www.ifixomaha.com/southwestern-plaza
  • Phone:+1 402-218-4651
Categories
  • Electronics repair shop
  • Computer repair service
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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