Hello,NEVER RENT FROM THIS PLACE...TAKE IT FROM A US MARINE. WE ARE TAKING LEGAL ACTION AGAINST THIS PLACE.IF I COULD GIVE THIS PLACE A 0, I WOULD. THEY DONT DESERVE A SINGLE STAR.Im a former Marine Officer and my daughter lived here for less than 8 months, this year. NO MORE!!PLEASE AVOID THIS PLACE AT ALL COST. DO NOT ALLOW YOUR KID TO LIVE HERE. IN OUR OPINION, SERVICES ARE SUBSTANDARD HERE AND WHEN MY DAUGHTER MOVED OUT THEY CHARGED EACH ROOMMATE $1200 (5 OF THEM) IN SUPPOSED MAINTENANCE ITEMS AFTER SHE MOVED OUT.I INSPECTED THE ROOM BEFORE WE LEFT, AND I CAN ASSURE YOU, THERE WAS NOTHING WRONG WITH THE APARTMENT. MY DAUGHTERS ROOM WAS SPOTLESS.HOWEVER, THESE INDIVIDUALS (FOR LACK OF A BETTER WORD) DECIDED THAT THEY WOULD PLAY GAMES AND KEEP OUR DEPOSIT AND THEY WANT ANOTHER $550 DOLLARS.THEY SENT A SUMMARY OF DAMAGES, WHICH, LOOKS LIKE THEY PLANTED TRASH AND OTHER OBJECTS TO MAKE IT SEEM LIKE THEY ARE OWED THE MONEY.NONE OF THIS WAS THERE WHEN MY DAUGHTER LEFT.NEVER, EVER, EVER,EVER, ALLOW YOUR KID TO LIVE HERE.MONEY IS NOT A PROBLEM FOR ME. BUT IT IS THE PRINCIPLE AND THE LACK OF CANDOR FROM THESE PEOPLE THAT MAKES ME CRINGE THINKING ABOUT THIS.TAKE IT FROM A MARINE!!!DONT RENT HERE...YOU WILL DO BETTER SOMEWHERE ELSE. DONT FALL FOR THE LOOKS OF THIS PROPERTY.IT IS ALL BULL.....!THANKS.RUBEN ORTIZMBA, USMC RET.

As someone who has lived at 3 different housing complexes in harrisonburg, your money can be better spent elsewhere. The front office and maintenance staff were often rude when we had to interact with them. Their guest parking process is a hassle even though the parking spots were never full. They fine the residents every chance they get and try to find every little issue to charge for at move-out. We were once fined because one of the chairs from the back porch blew onto the grass during a storm when we were not home. Amenities are also not very accessible.

Going on my third year here and I just want to let everyone know listen to the bad reviews save your money! Haven’t had amenities fully open in 2 years and now will continue to have outdoor restriction with multiple other complex’s not carrying these decisions out. Go to aspen or copper!!!

So happy I chose to live here. I was nervous about the roommate matching program, but the staff matched me with a perfect group of girls based on my roommate preferences. Im so glad it worked out so well. Management is incredibly helpful and friendly. Highly recommend!

My daughter has lived at The Retreat now for two years and absolutely loves it! We actually ended up signing again for her last year at JMU. If youre looking for a beautiful place not far from campus you should totally check it out! The staff has always been wonderful to work with and maintenance is awesome!

This is my second year living at the retreat. I enjoy the location of my cottage and the atmosphere here, but there are a few things that I wish could be different. For example, no one ever answers the phone in the office. At this point in time, they require us to call before showing up at the office but we can never get the things we need if no one answers the phone. Dont have your office hours be at certain times if no one is actually working. Second, the price is not necessarily worth the size of the room I have. I am moving to another community next year and am paying almost $100 less per month for a room that is twice the size. Other than the price and the occasional office issues, I have no other problems with the retreat. The maintenance is always timely and efficient and the amenities are great. Overall, the past two years here have been great.

I LOVE the retreat community! This is my second year living here and Im already signed up for a third! You can really tell that it is a community and the maintenance staff, help desk, and office are so helpful. The amenities are updated and clean. The houses are adorable and make for the perfect college housing. I couldnt imagine living anywhere else, LIVE HERE!!

The Retreat is a absolutely beautiful place! I love the pool and fitness center. They also have an incredible staff that are always willing to help in any way possible!

Loved living here so far. Honestly everything has been nothing but perfect. The views are outstanding, the staff are friendly, and maintenance is insanely quick. I would, and already have recommended The Retreat to other JMU students.

Really nice community with great amenities and views. Spacious rooms and pretty good gym on site.The leasing process was smooth and easy, and it was nice how serious they took COVID protocols. Got a pretty good deal on the lease, and am looking forward to spending my senior year at the retreat.

Wasnt thrilled with the idea that my ex-wife let my son living off campus- but after finally coming for a visit- this place was nothing like I expected. Seems like a really nice clean place and he has still been doing great in school- and he now finally got his own job too

I love living here! There are some extra unnecessary fees when signing with them. But overall the environment is safe, clean and friendly. I would recommend living at the retreat to everyone.

The Retreat at Harrisburg has wonderful townhomes. The rooms are clean and the furniture is very nice! I have had nothing but great experiences. The staff is friendly!

Overall, I thoroughly enjoy my stay here at the retreat and I am glad I picked this location to spend two of my college years. The community around is friendly, helpful and safe.. which is a few of my priorities when I choose to live somewhere. The only complaint I have is the access/limitations the residents have towards the amenities during this unusual COVID time (the pool, gym, tanning beds, etc). Paying nearly $600+ and not getting full access to amenities in my opinion is very frustrating. I understand COVID protocols have to be followed, but if that is the case, then do not make residents pay the amount we are paying to live here for amenities we barely have access to because of the restrictions. Oh, and another opinion of mine, visitor parking spots should be provided!! Every time I would like a visitor parking pass I have to pay for it... I think visitor parking spaces should 100% be taken into consideration!!

The pool and views are the best part! Having a balcony is nice too because I have a dog and he can hang out outside.

I love living here! It’s the pool for me 🤩. Plus I was very surprised by how fast maintenance is to take care of any issues that pop up 👏🏽

Overall great place! The Retreat has awesome views and is in a nice location. Spacious rooms also!

Loving the Retreat so far. My cottage is so spacious and the amenities make me feel like Im living at a resort.

I’ve lived at The Retreat for almost 2 years now and love it! I’ve been in two different cottages and both have been great. The space is very nice and open and there are a lot of cabinets and storage space. The only downside would have to be no guest parking spots around the complex.

This is my second year at The Retreat and I have already resigned for my third year! I love all of the amenities and could not imagine myself living anywhere else. The staff is very helpful and the views are amazing. My favorite part about living here is the spacious kitchen! With all updated appliances and stainless steel countertops, it is the perfect place to do your cooking or cleaning. I would definitely recommend living here!

Christian from the retreat is such a helpful person. He is always very polite and helpful whenever I talk to him. Even though he rigs the bingo games against me, I would still give him a 5/5

I really enjoy living at the retreat! The houses are beautiful and the rooms are very spacious. The community is safe and welcoming and I love watching the sunsets from my patio.

Such a beautiful place to live. Shianna was great to work with. Great staff and facilities!

When it comes to applying for a lease at this place I highly advise to make sure the information you are being told is correct. I applied, not signed a lease, for a sublease. I was told if I applied on the given day, that my application fee, $200, would be waived by a promo code. The code did not work so they told me to pay it then and they would refund me later. However, I was charged anyway, because I was told misinformation on who and when that $200 waived fee applies too. Then I had to cancel the app because of outside circumstances, and that is when I found out about the fee. So I ended up losing $200 in the end because they could not refund me the money even though I was told misinformation.

If I had to pick between living in retreat again or living in an insane asylum Id hands down, no hesitation pick the asylum. Their management consists of pathological liars who make stuff up to fine you for, are in no way flexible with rent prices despite restricting amenities, and are some of the rudest people ever. I would say living in a carboard box is considered to be more of a retreat than this place. Also they send to many emails. Your 17th email about me wanting me to resign isnt gonna convince me when Ive ignored the previous 16.

This is my first year at the Retreat and it’s really been great. The views and staff are the best and they are always looking out for their residents. Highly recommend👍

Beautiful building, would definitely recommend. Spacious rooms and great views

The Retreat Harrisonburg has been my favorite spot at JMU as a student here. The staff was helpful picking a room, leasing was easy online, and I was able to take a tour over Facetime since Im not in town. Definitely recommend checking them out if youre looking for a place!

Ill be a senior this year and Ive lived at Retreat the whole time Ive been at JMU. Its pretty cheap for what you get, the gym and study rooms are nice, and I use the tanning bed a lot.

Beautiful property and the staff is extremely helpful! I love the fun stuff they give away all the time!!

The rooms are spacious and the view is spectacular. The ladies that work in the office are helpful, friendly, and professional!

If I could give zero stars I would. So overpriced just for the house to literally be falling apart. Love anywhere BUT here honestly.

The cottages are gorgeous and the amenities are amazing! Love the gym and the staff is super friendly!

I spoke with Shianna, one of the manager, she told me that my application/lease was on a contingency basis on me filling the whole house, if I could not fill the house my application would be cancelled and I would get my money back as they only had 1 full open house left. I cancelled my lease after I could not fill the whole house so others can get a chance to and now they wont return my $200 application fee after they told me they would. They are very unprofessional and unethical. The reviews are right, they will try and steal money from you every chance they get and I am not even a resident!!!

Great community, the staff is very kind and helpful. Great feeling of home away from home. Would recommend anyone to live here.

Having lived in the retreat for a few months now, I can happily say that there’s no better place to live. The house has given me and my roommates everything we’ve looked for in a home, and we can’t thank the retreat community and staff enough

I have been at the retreat for 2 years now and i think it is the best place In Harrisonburg to live. The views are unbeatable and the staff is very friendly. The prices are a little bit higher but it’s worth it in the end.

I absolutely love living in the retreat. Not only are the cottages beautiful, but the views are the best in Harrisonburg! If you get a chance, live here!!

I was a little concerned before signing a lease for my daughter at The Retreat due to a number of negative reviews but signed anyway. Shianna walked us through the process and was helpful at every point, even when my husband had lots of questions. I was expecting move-in to be a problem and came armed with bleach and rags, the cottage was spotless-literally nothing for me to do. Maintenance requests have been handled promptly and the staff is always helpful. Its been a very positive experience for us.

Spacious rooms and great views-- the staff is also AMAZING and super helpful!!

Absolutely the most beautiful place to live off campus, there are so many friendly faces around the community, and the vibes are great! they have a smooth process for moving in days and I cant wait to be apart of this community! they deserve a higher rating. I would recommend living here because you get the most bang for your buck! Everything is included like the pool, gym, fun community activities and a clean modern living area.

The Retreat at Harrisonburg is amazing!! The clubhouse has several amenities and the staff is very accommodating! Excited to spend the next two years here :)

Honestly, Im not sure where to start with this review. My experience here has been unilaterally poor, there has been no effort on the side of the retreat to make this equitable in any capacity. In other terms, the Retreat vastly overcharges from the top down. It is essentially a potemkin village, nice on the outside (and only the front at that), and absolutely pitiful on the inside. The room they advertised versus the one they gave me were two very different sizes and overall the guest service is the worst. Stay away unless you dont mind overpaying and not receiving your end of the deal.

I was a guest at my friends house and it was really nicely furnished! I would recommend it to any college students in the area!!

Visited with some friends, the apartment was really nice and modern. The parking situation for visitors was not great though. I would visit again for sure.

We had a mice problem initially, but maintenance was responsive. 5 total mice. Buying an ultrasonic device got rid of them and we haven’t seen one since October! The rooms and bathrooms are nice. There is always parking but guest parking is difficult. Everything is updated and clean!

Beautiful property! Great amenities offered.

Truly luxurious living, high ceilings and well put-together houses, plus a great clubhouse! Highly recommend

The Retreat is taking COVID-19 very seriously to ensure the safety of their residents. The staff is super friendly and they constantly keep us updated so we are aware of what is going on. The homes are very clean and the amenities are amazing. Beautiful views everywhere its a great place to live!

Having my daughter hours away living at this property it is refreshing as a parent to know that The Retreat is looking after the residents well being as they are so far from home!

My daughter just moved in and although the microwave and dishwasher were not working the maintenance was prompt to replace the microwave and they are in the process of repairing the dishwasher. I just wish they would have gone over the apartment prior to move in to ensure all was working. The places seem nice and my daughter is happy. I will review again later once we have had some time in the apartment but so far so good.

Beautiful views! Nice attractive buildings and landscapes!

The bedrooms are the perfect size and the living / kitchen area is perfect for hanging out with your roommates. The staff is also very nice and are willing to help with anything.

The Retreat at Harrisonburg has a reputation as being the most luxurious of all the student housing available to JMU students. In my experience, Retreat has lived up to this reputation. The amenities Retreat offers are one of its best features; however, due to coronavirus they have been closed, but when they are open they are very nice to use. The Retreat is also the highest in elevation of any student housing, which means that it has stunning views of the valley all the time. The maintenance workers are friendly, helpful, and respond in a timely manner. All of the employees are 10/10 helpful and friendlyI have, however, chosen to give the retreat only four stars because I believe there is one minor thing that needs improvement. The parking situation. Currently, they have no guest spots, so if youd like to have a guest spend the night, youll need to either check out a parking pass from the front desk or buy a permanent pass for $300. There is almost never scarcity of parking spots, so I think that the retreat should simply add guest spots in the parking lot, instead of the current parking system, which is just a clear money-grab.Besides this, the Retreat is a fantastic and peaceful place to live.

Very clean, modern facility with a very friendly, professional staff!

Best off-campus housing at JMU. The quality of the living space and amazing services provided by the leasing office justify the elevated price.

Been living at the retreat for 3 years now and over the 3 years it’s progressively gotten worse. Overall comfortable housing but reason why they get 2 stars is because the front desk needs work and these people literally will fine you for ANYTHING. The door handle on our microwave got unscrewed and had to pay 100$ for it...? The people working are either always rude or don’t know anything and say they will get back to you and never do. Also, the never ending construction work that’s been going on all day every day is terrible and a huge mess. hit or miss living here. not coming back again for next year.

The apartments were nice on the inside and the location is not too far away from campus which is helpful.

I love living at the retreat! Beautiful views, friendly staff, amazing amenities!

The Retreat at Harrisonburg is absolutely amazing! Especially the staff there they are all so nice and welcoming! 10/10 recommended the Retreat if you are looking for student housing!!

Really enjoy living in this complex! Very spacious and so many amenities that makes the place feel more like home. Highly recommend looking into the retreat!

I absolutely love living here at the Retreat. The homes are beautiful with amazing views, and the staff is really friendly and always there to help with any needs. It is fairly easy to get in contact with them for anything.

I’ve lived living here its very safe and the staff is great!

The Retreat is the best community at JMU! Great houses, staff, and community culture.

I visited a friend at this apartment complex and was surprised at the quality of the units (granted that the friend I visited was clean and responsible). The only downside I ran into was limited guest parking.

The staff is so friendly and the views are great!

Amazing place to live with great amenities! Easy access to JMUs campus. This place has amazing views of the valley, mountains, and of campus. The homes are spacious and include private bathrooms for each resident which is a huge plus. (Especially for living with all girls). The pool, gym, study spaces, and tanning are a huge plus for every resident and are easy to use! Highly recommend for JMU students!

Exceptional housing for college students with communicative staff! I love living at the retreat and cant wait to resign next year! The units are spacious, clean, and modern.

This place of residence is amazing. This is my 3rd and final year living in the retreat and I would not recommend anyone to live anywhere else off campus. The retreat staff goes above and beyond to make this place of living amazing

Quiet and peaceful place Erick Baires zavala was here the top of the mountain is awesome

The housing is very nice and in a great location. I had a little problem with communication with management about getting moved in on time but everything seems the eventually get taken care of. The cottages are not well taken care of and they will charge you for everything little thing.

The Retreat at HARRISONBURG is an amazing place to live!! This is my first year living here and I absolutely love it! It feels like my home away from home and has made my sophomore year unforgettable! They have so many amenities that make your experience here incredible. The pool, private gym, study rooms, tanning beds, clubhouse, walking trail, etc allow you to adhere to any of your needs. I will never forget the memories I have made here and the continued memories I will make in the future:)))

Maintenance at the retreat is 5 stars!!! Bruce really knows what he is doing and always has a positive attitude.

Beautiful property and friendly staff!

Beautiful views and wonderful staff!

I’m very excited to move into The Retreat for this upcoming semester! The Retreat has a beautiful view of Harrisonburg and the mountains! The houses are so cute and provide a modern living style for JMU students!!

Spacious rooms, and loved the location.

This place does not perform the bare minimum effort to get anything done.I had to move out in order to travel to another state. I had done all the workin finding a sublease to take over the room, but instead of following through, I ended up finding out from the sublease that the office had not process the paperwork and so now I am left with paying for two rooms in two different states because they didnt follow through and keep contact with me.Maintenance service requests also require daily follow ups when not performed. Sometimes you end up waiting weeks for fixes. Do not rent here unless you are ok with bare minimum service

The retreat is by far the nicest place to live off campus as a JMU student. My roommates and I loved living at the Retreat so much that we renewed our lease for a second year right away!

Our experience has been a bit spotty. The communication from the office personnel is inconsistent and usually provided with a bit more attitude than needed. The concept of customer service is lacking and requires some improvement. Every time we turn around there is another fee for paying our rent or being forced in to an insurance premium so read your contract thoroughly before signing. I would think much of this should be included in the cost of the rent since it is over priced for a place in VA. I think the manager is trying, but they have work to do.

The Retreat is such a cool place to live. There are so many amazing amenities like the pool, the gym and the clubhouse space to hangout in. I love the way my house is set up with 5 bedrooms and 5 1/2 baths. We have an amazing view from our backyard and it’s only a short drive to campus if you’re a JMU student! I love this place and the people I have met here!

The retreat provides a great living experience to students. My house had an issue with our washer and dryer the first week but maintenance came within a day and fixed the issue. In addition the bedrooms are large and utilities are also fairly new.

I absolutely LOVE living at the retreat. It makes college life so much more enjoyable. I have extra personal space and the houses are adorable. The staff is super attentive and nice. Could not recommend enough!

The retreat has been a nice place to live. The houses are open and spacious. The location is perfect and allows for amazing views. Maintenance has been great and fixes all of our appliance issues in a timely manner. Improvement could be done with the lack of any visitor spaces/passes, it makes it very difficult to have people over and deters people from wanting to live here.

I lived in a Matchbox Property in Harrisonburg before this place and all I can say is wow! The service, timeliness of maintenance and all the events they put on are amazing. Houses are amazing and reasonably priced when you factor in what you are getting. Not to forget the outstanding gym and pool.

The best place to live at JMU. They truly care about their tenants and make move in as smooth as possible!

I’m really looking forward to living here in the fall! I visited The Retreat all last year and loved the amenities and the sense of home it gives to its residents.

My roommates and I will be juniors at JMU this year and we are super excited to live in this fabulous community and enjoy the accommodations that come with! the Retreat staff have been super easy to communicate with and very supportive!

The Retreat is such a fun, welcoming community to live in!! There are always things to do, and the amenities are amazing! The staff is so friendly, and they do an awesome job to make everyone feel at home and welcome :) The bedrooms are large, the appliances are upgraded and modern, and the units are very well taken care of. Love calling this place home!! :)

Just moved in this semester and everything so far has been AMAZING!! Amenities are perfect and everyone who works here is always ready to help you with whatever you need. So excited to have the best year and hopefully next!😉

The Retreat is great! I’ve lived here for 2 years and it by far has been my favorite apartment complex. The amenities are amazing and the view is even better!

Great email communication about moving in and what needs to be done ahead of time. I like that they email the Guarantor as well.

I LOVE THE RETREAT! The rooms are very spacious which gives you the creativity to make your room yours. Having your own bathroom and walk in closet is amazing. The neighborhood is always clean and everyone I have meet is so friendly. The staff is also just as friendly and help you with anything you need.

My son has been away for military training. The staff has been extremely responsive and helpful so we could get him ready for move in. Fast pass move in day went really smoothly as well, great job.

Spacious living spaces, and each room comes with their own bathroom! The houses follow a craftsman style exterior, and it comes with some great amenities like a fun pool and well kept gym. Houses are not sound proof, so you can/will hear neighbors. Guest parking situation is extremely inconvenient; better yet, parking in general is a mess. With hat being said, the staff make up for some of the short comings - extremely friendly and easy to talk to!

I loved living at the Retreat! It’s such a boujee place to live. You got your own walk in closet and bathroom which is very convenient for a college student. The view is absolutely amazing, and was one of my favorite things for when going to/coming home from classes. I was always at the Clubhouse working out, studying, using the tanning beds, or getting myself hot chocolate from their coffee machine. I never had any major problems with my town-house, and if I did the staff was always so nice and ready to help out. Recommend living here:)

Renting for the upcoming school year. So far everyone has been pretty nice about there response times!

Renting for the upcoming year so far everything as gone smooth and well the place looks nice.

They’re great!

The Retreat has been my favorite place to live at while in college. The staff is so friendly and always available for assistance. The houses are gorgeous and the clubhouse is my favorite place to hang out with my friends!