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American Auto Recycling
117 E Baseline Rd, Gilbert, AZ 85233, United States
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Ly
Review №1

First time here and had the best experience. Came to find center caps for my Honda Accord and Dwight helped me.... best customer service experience! He was great, thank you Dwight for being so helpful!

Iv
Review №2

Terrible... When I went in there there was a line of people sitting and waiting like when you go into a hospital... Customer service was horrible... Do not recommend this place 👎

Tr
Review №3

I called American Auto Recycling to see if they had a gearbox for my silverado before arriving & they did. J.R was cool enough to set it aside for me. 2 hours later I stop by to purchase and sure enough they had it ready to go! Upon arrival you can tell all the men & women working there are busy since its a auto parts type of environment, so if you want to be helped out speaking up with a firm voice is how youll get assistance quicker than usual. The part I bought was obviously used. It came with 1 year warranty and Advanced Auto parts and Autozone wanted more than 3X the amount for a remanufactured one. I went with American and now my Chevy is back on the road! Thanks AAR you all saved my wallets health and my truck🤙

By
Review №4

Friendly staff. They were very concerned about the part I was picking up. Wanted to make sure it was up to my standards. Supper nice. They must have a great inventory system. They walked me out to where my part was at. Great place!

Ju
Review №5

Had good luck at AAR, appears to be well run, organized. Have the parts I need.

Da
Review №6

I walked in, paid 100 bucks for a front rim that my dealership wanted to charge me 400 bucks for and walked out all within 10 minutes. 10 out of 10 great experience

Mi
Review №7

Best place for parts I have gotten an alternator and oil pan and everything has worked great.

da
Review №8

Pretty good serviceGreat selection of partsReasonable pricesWill definitely return for future parts needs

Sc
Review №9

Great place to buy used parts

Vi
Review №10

Prices are ridiculous for a Ford Fusion trunk I was told the price was 550, I asked if that was used or new because the price was extremely high. Used trunk for the price of 550. I was able to find the exact same one for 50 dollars someone else. I recommend you take your business someone else!

Ro
Review №11

Dwight and his team were able to get me exactly what I needed in a timely manner and at a great price compared to many other places I went to. Definitely will be coming here for any other needs. Thanks guys

Ru
Review №12

Very professional well organized and was able to get me exactly what I needed. This is definitely an option for the do it yourself person wanting to save a little money. Needed a new alternator and the Auto parts stores wanted $500 and was able to get one here for $50. All around great experience!

Ri
Review №13

Spoke to Joe about a Power Steering pump. He gave me a price and I tried to order it. After ordering he calls back and says there is a core fee and upped the price on me. So I tried ordering it and then 2 days later he lies to me and says its no longer available. Sold to a local shop. Funny because its now relisted for twice the price and they have a few available. I called him out on it and he hangs up on me. Low life LYING scum working here. Ive been in the used auto parts industry for 30 years and this is not cool. HIGHLY RECOMMEND NOT DOING BUSINESS HERE WITH PEOPLE LIKE THIS!!!!

ni
Review №14

EXTREMELY RUDE. Rude on the phone twice, canceled the Order because of it. Parts may possibly be good, but the parts aren’t worth it when you have to deal with a totally disrespectful attitude and treatment just when you’re trying to order them.

Ch
Review №15

These guys are Awesome. I bought an engine from Joe for my 2014 Taurus and it was exactly as he described. Very clean and after we installed it, it fired right up first turn of the key. I highly recommend American Auto Recycling and will definitely use them again!

Le
Review №16

Have been using American for years. These guys know their parts and are extremely helpful. I appreciate that they are service oriented, which means they dont waste time. Highly recommend

no
Review №17

Went there to find a rim for my 2013 buick and they gave me a great price and they included a brand new tire. They were very helpful. I would definitely recommend them.

Es
Review №18

Friendly knowledgeable staff. Computerized inventory. Fair prices.

Ed
Review №19

One of the premier yard in Arizona. The service is prompt and excellent. All parts are clean, checked and ready to install. I am very happy, with my recent purchase. I purchased a Dodge 4.7 engine, that was shipped out of state. The engine, ended up up having a different crank/cam tone wheel. Once i got a hold of American auto about the situation, Steve was prompt with a solution.

Ke
Review №20

They had the part I needed, now lets see if it works.

En
Review №21

At least the part I ordered was cleaned and very reasonable , This is the type of place I would highly recommend it seems to be run like a business should be run, I will return and tell friends and family....

Ch
Review №22

Great service

Ro
Review №23

They had what I needed. It took 25 minutes for them to retrieve the parts.

Tr
Review №24

Picked up a motor today and was very impressed with the staff and the business. Very nice and helpful people at the front counter. The facility is really nice compared to other recycling/salvage yards I have been to. Pricing was also fair. I will go back for future needs. Thanks guys!

Bi
Review №25

Takes 5 days+ to check a part. Waste my time. Dealt with Joe. The guy doesn’t check his voicemail. Says he will call you back in 10 minutes and you dont hear from him multiple times daily. Get your sh*t together guys.

Ev
Review №26

Excellent customer service. Thoughtful & helpful. Thank you.

Me
Review №27

I had to wait in the lobby for 25 minutes for salesman to come and show me my parts it the end they couldnt locate one of my part and I drove 45 minutes to go there not happy at all

Jo
Review №28

Customer service was friendly and professional, the warehouse was very organized and clean. I purchased a transmission for my truck, they had the lowest price and the part was clean and in great condition.On the downside, I was not informed that there was a $50 core on the transmission, so I had to return the old part to get my $50 back.Overall great experience and I will return again in the future

Ja
Review №29

I suspect this biz has much integrity. What causes me to post is what I see from the satellite view. Love American.

C.
Review №30

With A Huge Sign Of Recognition + That US Flag Of Pride, It Wasnt Hard To Locate. The Spot Covers A Vast Majority Of Land, The Building Is Stable And The Inventory Solid. It Was Easy Pickings For My Old-School Prelude. If You Try Any Other Junk To Hunk Pretenders...It Is A Waste Of Time.

Ja
Review №31

Just want to thank Frank for the help today

do
Review №32

Had my parts for my truck in stock. I recommend this place to all. And really really good prices..

Ch
Review №33

Prompt and effective service.

My
Review №34

Very professional, super clean and organized...worked with Hoover and he was great! Will totally do business with them again. Thanks

gr
Review №35

Got 5 honda crv rims & got to pick my five

sk
Review №36

Great fast fix for a huge tire and wheel blow out. Decent prices too.

Ku
Review №37

They had my suspension knuckle w/ the hub & it was at a more than fair price. NOT your typical junk yard. I am pleased!

Mi
Review №38

Hoover was very polite and kind. He took care of me right away and answered any question I had. He also helped me find help out side them because they didnt have everything I needed, which is understable. I have a old car.I well definitely be returning back to them if I need more parts.

De
Review №39

Thanks To Dwight //For Be Here I will Do More Business with you and Thank you Mountain Air Auto Service /Debbie Smith

ab
Review №40

They seem to always have the parts I need...love this place.. Frank is awesome

Ug
Review №41

Not awesome. Bought an evaporator for my jeep for $80. It had leaks, I had it tested only to find out it was bad. I was able to buy a NEW one for 75$ from the same shop that tested. So... I wanted to return the bad one. They wouldnt take it back. Said it was not theirs.. Said they spray paint all of their parts before they leave the yard. I picked up the part, nothing was spray painted. They said they could not determine it was their part and they couldnt do anything for me. Buyer Beware.

Er
Review №42

ONE OF THE BEST USED PARTS STORES IN THE VALLEY,HAD WHAT I NEEDED,BOUGHT IT INSTALLED IT, DONE...THANK YOU!!

Mi
Review №43

Werent very helpful at all. I called and they told me they didnt have the part and that was that. I mean, at least humor me. I had other junk yards referring me to other junk yards when they dont have it. I understand there isnt much for them to do about not having it. But they could have addressed it differently.

Ge
Review №44

EVERYTIME WE CALL AMERICAN AUTO RECYCLING , WE ARE TREATED SO PROFESSIONALLY ON A TIMELY MANOR.. THERE STAFF IS VERY NICE AND MOST INPORTANTLY WE ALWAYS FIND THE PARTS WE NEED.WE HAVE BEEN VERY SATISFIED NOW GOING ON 18YEARS OF DOING BUSINESS WITH THEM. I RECOMMEND AMERICAN AUTO RECYCLING FOR ALL YOUR PARTS NEEDED FOR YOUR CAR OR TRUCK

Br
Review №45

I called this place looking for a relay for the DRL. After explaining what i needed the salesman put me on hold quickly without notice. I then asked about the part and the guy said he doesnt know anything about that rather then checking and put me on hold again without notice. I asked about the part and he said the car had already been stripped and they dont have relays. Now this part is worth $150+ new. Before i could explain this he hung up on me. Worst customer service i have ever received.

Te
Review №46

Its got it going on! They had what I needed but in a different color! Easy fix! Ill be returning! Everyone was real helpful and nice.

Za
Review №47

Needed a radiator and found one in time to get me back on the road in just a couple hours. Also great customer service and excellent timing. Thank you guys...

Ji
Review №48

Quick, helpful, friendly... and had my part at a good price

Ho
Review №49

Needed a rear hatch glass for 2004 Suburban. They had one in stock and it came with the linkage. They were close and it was a good experience. Will use them again in the future for auto parts!

be
Review №50

Joe has always been great with everything we need.

Cy
Review №51

I needed a water pump for my 2001 Honda Civic LX as mine started to leak and they gave me one with less than 60,000 miles on it and it has been working for months now with no issues.I like the fact that 1) they are really responsive 2) they warranty the parts for 12 months and 3) you dont have to pick up the parts, they do it for you.Also some mechanics can do some side jobs to install your parts after hours if you need it, what else do you want?Ill go back again if I am in need for parts for my car.

Bo
Review №52

Very helpful staff, reasonable prices and they are very organized. Highly recommend.

Cu
Review №53

Went here to get a passenger mirror for a Honda and frank was really nice to work with and was very customer oriented, they had the part in stock and if not looked where we could ger it but they had the part in stock,would recommend for car parts

Ro
Review №54

Very nice people hoover and harold etc...

Me
Review №55

Great people. Very helpful and decent priced parts!!

Al
Review №56

Bad service they are really rude 😒

Mi
Review №57

Fast friendly service

St
Review №58

They know their parts quick and fast

us
Review №59

Very pleasant and quick with correct parts.

Ja
Review №60

Theyve had parts I couldnt find anywhere else n prices less then what others offer. Helped me on a number of occasions thanks guys

JE
Review №61

Ausome selection they always have what ineef

JO
Review №62

Really good, stayed open to pull parts after hours.

AL
Review №63

Horrible customer service

c
Review №64

Good service, Good prices

Ca
Review №65

Bad customer service. One of the workers had me waiting for a while then when I went to go pay they didnt accept my form of payment and he pretty much blew me off after that.

je
Review №66

They had one part o needed but didnt have another part that I needed

Hu
Review №67

Good service and good prices, but the staff is super unfriendly

Ma
Review №68

Great and friendly costumer service

Ja
Review №69

Very good.

Re
Review №70

Great help,ask for Frank

Jo
Review №71

Good parts.

Lu
Review №72

Takes for f.... ever, been here for an hr waiting

Se
Review №73

Really bad customer service on the phone.

TI
Review №74

Fair prices.

Kr
Review №75

Took forever. No customer service. The people at the front desk were fat and lazy. Except Joe.

Br
Review №76

Appeared to busy to care.

La
Review №77

Nice

Ed
Review №78

They well look at you

Ru
Review №79

They no have anything,

Bo
Review №80

Excellent

an
Review №81

Not avia the option of being stars. They have a very bad attitude after you return some parts to them until it seems that they write your name so as not to sell you again. Also in alma impors they do the same. It is extremely unpleasant that they do that. If the company does not support this policy hopefully and do something about it

Co
Review №82

Their attention is very good, they are very kind

Information
46 Photos
82 Comments
4.2 Rating
  • Address:117 E Baseline Rd, Gilbert, AZ 85233, United States
  • Site:http://www.americanaz.com/
  • Phone:+1 480-961-1112
Categories
  • Auto repair shop
  • Auto parts store
  • Used auto parts store
  • Auto wrecker
  • Junkyard
  • Salvage yard
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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