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AAB Service
9906 Iota Dr, San Antonio, TX 78217, United States
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Ma
Review №1

American Auto Brokers is by far the best. They have never let me down. From the day I walked in to purchase a truck to getting my truck serviced. So good over all that I have bought a second truck for my son.

Tr
Review №2

Polite and professional business. Would recommend and use again. Cheri was very easy to do business with.

Ma
Review №3

Took my 2014 BMW 320i in for a noise it was making under my seat. AAB diagnosed it immediately fixed it same day. Super professional and much more reasonable than the BMW dealership. Only place I will take my BMW and Audi

Ru
Review №4

I have used AAB for more than 10 years, they have worked on all of my different cars. Great service and prices, a company that I can trust to tell me what’s wrong and fix it as economically as possible. I really like working with Cherie, she always has such a great attitude and is always willing to help.

Ma
Review №5

Although I had a bit of a hard time finding this place, once I did and got all checked in, I had a great experience. The waiting area was extremely pleasant, the service was performed exactly on time and I found Cherie to be extremely knowledgeable and helpful when I had questions about my vehicle. Ive never owned a Porsche so I was a little confused about the maintenance schedule. I was very pleased with my experience and will continue to use AAB Service from now on for my vehicle needs.

Fr
Review №6

Service was terrible. I had to take my car back several times (like more then 5) for them to repair stuck lifters. I do not recommend this place.

Fe
Review №7

Overall it was a good experience we took it in for our routine oil change and filter change. Sherry was very responsive and the team was professional and overall they did a great job on repairs. The technicians did go over by an hour but the lobby was clean we had coffee and snacks and watched our morning news so I went by fast. I strongly recommend their services to anyone that wants value and professionalism. Just call Sherry.

C
Review №8

I have used AAB a couple of times now and have found them to be knowledgeable, responsive and reasonably priced. Sherry is very helpful and experienced. I am very pleased with all aspects of their service.

Ge
Review №9

There service department was top notch. Had me in and out very quick. And at a reasonable price. Would recommend them to everyone

A.
Review №10

Excellent job. Wonderful people. Faster thank expected. Will be back. 2014 Porsche Cayenne Turbo.

Mi
Review №11

The service was professional and understanding of my unique situation. Everything was taken care of in 30 minutes. Thank you!

Ri
Review №12

Incredible Customer Service! Highly Recommend them! Great value and trustworthy!

Mo
Review №13

Cherrie at customer service was personable and professional. From drop-off to pick-up including getting the parts was less than 24 hrs.

Da
Review №14

Excellent service. Very timely!

me
Review №15

Diagnosed my problem and replaced the ECU.I would recommend to others.The office was friendly and welcoming.

Be
Review №16

Cherie Spooner and her team always do a great job for me! The work is completed in a timely manner and the work performed is always done very well. I am a happy customer of AAB

Mi
Review №17

Very professional and more affordable than competitors.,Quick service and very easy to work with.

il
Review №18

The customer service from the lady at the front desk is ridiculous she only replied by text and that’s if she feels like it she never kept us informed by phone she never answered the phone then they didn’t even do my repair after all because they didn’t have everything lined up correctly , they seriously need to work on things there in their office.

Ra
Review №19

I have several autos and a good, much less Great Shop can be hard to find. I seem to keep hopping from one to another, thinking I have found IT. My first impression here is GREAT. They did what they said they were going to do, charged a fair price, and threw in a few Value Adds which was very nice as well.

S.
Review №20

I removed the passenger seat and installed a seat swivel in my 2020 Mercedes Sprinter. After I completed the installation, the instrument panel said “Front Right Malfunction Consult Workshop.” I did not realize that I should have disconnected the battery before unplugging the seat. Leaving the battery connected and unplugging the seat sensor triggered an error in the SRS (supplemental restraint system) indicating a problem with the passenger seat airbag sensor. The only way to clear the error is with a diagnostic machine.The people at AAB were super nice and cleared the error in about 10 minutes. I highly recommend them!

Sa
Review №21

I waited an hour and a half and wasn’t asked if I wanted synthetic oil so paying $67 for a long oil change (after i had already made an appointment) kind of sucked... im new to my vehicle but now I know when I’ll need my next oil change and I probably will just go to a jiffy lube next time.Customer service is always great but I didn’t care to wait that long and pay that much...

Os
Review №22

AAB Service again did an outstanding job with my Cadillac ATS, they found the problem and fixed it, quickly and at the quoted fee. Also the work is guaranteed for 2 years/24,000 miles. Everyone that I dealt with is courteous and professional. Thanks again for another job well done!

Co
Review №23

Being from out of town, I was weary of using any mechanic shop but AAB really did a great job. Replaced my drive shaft for less than half the cost I was quoted at other places. If I have car trouble again, I will go straight back there.

Mi
Review №24

Awesome customer service and affordable prices for your foreign vehicle.

RA
Review №25

No runaround. Very polite and professional. Quick to schedule my repairs and work with my schedule.

na
Review №26

It was good customer service , I checked in on time and finished my vehicle on time and their prices very reasonable.

Ma
Review №27

Did oil and oil filter change, tire rotation, brake fluid flush and coolant flush. Excellent service and great staff. I highly recommend this place to anyone who wants to do maintenance for their vehicles.

Sa
Review №28

Me and my son arrived before the office opened. Left my truck and placed the keys in the drop box. I called for status and received a prompt answer. My vehicle was ready in a timely manner as I expected. Items fixed were detailed in writing and verbally. Everything was fine and my vehicle is running much better.Thanks to everyone that helped.Sara

Ri
Review №29

Absolutely the best service ever. Mechanic nailed the problem from the get go, expertly performed the repaired and came in under estimate. Couldn’t be happier. Will never take a vehicle any place else.Highly, highly recommend.

De
Review №30

A good business ran by attentive and caring people. Bought my truck from here, and had it serviced when my alignment was having issues. I will continue to give them my business.

Ad
Review №31

Excellent service and explained everything and answered every question I had with a smile. In a time when customer service is not a prevalent practice it is refreshing to have a business provide outstanding customer service.

Mi
Review №32

I initially called my the dealership to get a quote for the Mercedes service B and after they quoted me an outrageous price, so I called AAB. They had a fair price and answered all my questions. I felt comfortable that they knew how to work on a Mercedes and the job would be done right. Everything went well and they even got me a ride back to my house so I didn’t have to wait there (though the inside is very nice and stocked with snacks and drinks if need be). I will definitely be bringing my car here for future service.

Di
Review №33

Everyone at business very nice and professional

Ma
Review №34

Brought in my Land Rover LR2 to have a radiator replaced. Sheri is amazing and the quality of work is phenomenal! To my relief AAB Service took on the job, there is a lot of shops who wont touch a Land Rover and others I wouldnt trust to touch it.Thank you sweet little baby Jesus I found AAB they not only said they could do it, but offered a competitive price. So I showed up at 8am and by noon my baby had a brand new radiator installed and my LR2 was running like a champ. Im already looking to schedule my Transmission Flush, Transfer Box, and Gear Oil change for later this week.Thank you AAB for delivering on your promise. Love you guys!

To
Review №35

Fixed my mercedes no problem at a great price

Kl
Review №36

Always quick and reliable!

Sa
Review №37

Having a Mini Coop, I get nervous going to just any shop. They were super professional and had the BEST price in town for my clutch! Drives like a new vehicle! I will definitely be coming back for any service that I need.

To
Review №38

Great customer service, fair pricing, and the work was completed quickly. AAB Service is now my go to when service is needed on my BMWs.

Am
Review №39

My in laws who are from Colorado were driving through Texas on their way home from a road trip. They broke down five minutes from my house. I suggested we have it towed to AAB Service. That was the best decision we could have made. Brad and Cherie ordered the necessary part and installed it and they were back on the road the same day. Amazing customer service and work. I will take all my vehicles here. Cannot recommend them Enough!!!

Li
Review №40

The team over at AAB really know their stuff. I brought my 2009 Mercedes in thinking I needed new oxygen sensors (not inexpensive to do in any vehicle). Joe figured out in a matter of minutes that it was a hose that wasn’t seated correctly and was causing the car to run rough. I really appreciate the honesty. Thank you!

Ma
Review №41

Great people affordable service very comfortable lounge area I will be doing business with them in the future

JJ
Review №42

I was in and out quick. Everyone was very friendly and took great care during this virus scare to make sure I was comfortable. They had a drop off spot outside the building and offered to take me somewhere if I didn’t want to wait.

Ro
Review №43

Sheri was very helpful in scheduling my spray in bedliner. Price was great and the work was excellent!

Ju
Review №44

Excellent service and affordable rate for electrical repair. Highly recommended!

Jo
Review №45

The service and staff at AAB were excellent. Sherry and the mechanic were great. They promptly returned my message and got my car in for repairs. The prices were very good. Less than the other shop I used to take my BMV. The mechanic showed me a feature I didnt know my vehicle had. I am now a convert. I will take my BMV to AAB for all future services.

Je
Review №46

Charged my card three different times with three different amounts before they charged the correct amount. Left grease/oil on the hood, fender and steering wheel. AND there’s a tic in the fan. Will NEVER take my vehicle here again.

pb
Review №47

Great job by dedicated mechanics who know their way around a vehicle!

Ja
Review №48

I have used American auto brokers for about 4 years now,this is the only service center I ever recommend to friends & family. We always know the work is done timely & done right. Cherri is always a joy to deal with. Good people !!

Gr
Review №49

After being misled by other shops I visited and not getting my Expedition fixed I was a little embarrassed I did not come to AAB service first. Sherry got me in late one afternoon without hesitation had my vehicle diagnosed and fixed in more than a timely manor. Needless to say I will be using AAB exclusively from now on. Greg Pancake

Wi
Review №50

The service and the customer service is out of this world they make you feel like at home and they help you out in every way they can. They tell you the car will be ready at a certain time, the car will be ready .they know exactly what theyre doing. And of course Sherie brings everything together. Her compassion her smile how she goes out of the way for you she is an asset. Makes you happy you came there. I would recommend this AAB Service to anybody and everybody. Customer service is out of this world.

me
Review №51

Beat customer service!!

Lo
Review №52

This is the best place. Sherri always takes the best care of us. She goes above and beyond to help everyone. Give her a raise!😃

Ro
Review №53

If you are looking for an Honest car repair shop that still takes pride in their work go to AAB. Cherie will take care of you.

Ma
Review №54

Professional, honest and efficient.

Ts
Review №55

These folks were absolutely amazing in their customer service and support! I love my truck!

Ni
Review №56

Thank you American Auto Brokers for taking such great care of us! We love our new truck! These guys are such wonderful people! They truly care for their customers and take pride in what they do! They stand by their word and ensure you are a satisfied customer! This is the best dealership Ive ever done business with! If your looking for a beautiful truck at a great value, or a jacked up truck, or just a casual truck then youve got to go visit American Auto Brokers! They will take great care of you! We are extremely satisfied customers! Thanks again AAB! Your the best!

Je
Review №57

I was able to quickly make an appointment and get some maintenance issues fixed on my Mercedes for about half the price the dealership quoted me. Great customer service.

De
Review №58

Cherie is very knowledgeable when it comes to servicing my vehicles. I have 5 and they service all of them. I highly recommend them. Nice people.

Me
Review №59

AAB service will make your life easy! Was able to get a very quick appointment at well below what I normally pay with the dealership for a Service B on my Mercedes ML350! They kept me informed and made my day so easy. Thanks AAB Service!!

Ka
Review №60

Great customer service Cheri was very nice helpful and informative. I needed the B service maintenance for my GLK 350. Website details show these services will be performed.Synthetic Motor Oil & Oil Filter ReplacementCabin Dust/Combination Filter ReplacementBrake Fluid ExchangeAll Fluid Levels Checked & Corrected*Tire Inflation Checked & CorrectedBrake Component InspectionReset Maintenance CounterPer the receipt these services below were not performed. Disappointed about thatTire Inflation Checked & CorrectedBrake Component Inspection

Ja
Review №61

I have used the service department at AAB on many occasions and have always been very satisfied. I would like to thank Cherie for the outstanding service she has provided. I have always found her to be very knowledgeable, honest and fair. I have always found the quality of work to meet my satisfaction. I will definitely be back because I do not trust anyone else to service my vehicle.Thanks Cherie!!

Ch
Review №62

Melissa was great to interact with. She gave me all the guidance needed to move forward with my purchase and made it a smooth process.

Wi
Review №63

AAB Service worked on my Audi A4 for less than other Auto shops claimed. I am very pleased with both the service and the work that was done. I will definitely be back, as it is hard to find Auto repair shops that truly do what they say and stick to their estimates.Cherie was extremely friendly and helpful.Which was welcome in the otherwise stressful situation.

Je
Review №64

Cherie took great care of me. I quoted the repair at two other locations and AAB Auto Service gave me the best price and service.

Ma
Review №65

I was new to San Antonio and needed to find a reliable honest mechanic for my Mercedes. After reading the reviews, I decided to give them a shot. AAB is highly professional and honest, I recommend them to anyone looking for a shop that can do just about anything.

Sh
Review №66

AAB did a head gasket job on my 2008 Subaru. Professional work at a fair price that I was happy to pay. Great customer service and communication. Quick turn-around time. I will not hesitate to use AAB again.

me
Review №67

Ive had my previous vehicle and my current vehicle serviced at AAB service several times for multiple reasons. Ive always received excellent service. The staff is friendly and personable. The only place I trust to care for my vehicles with honesty and a good price.

du
Review №68

The work was performed quickly and properly. The staff was friendly and kept us informed on the progress of the repair.

Ru
Review №69

First time Ive frequent this auto shop. Great Service n prices. Will back.

Ja
Review №70

Scheduled service for my Mini same day and they were able to fit me in. All staff were welcoming and sincere. Even offered me a complimentary Lyft home. By the end of the day work was complete. Ask for Cherie. 👍🏽

Ma
Review №71

I needed help when everyone else was shutting down. Wow. Awesome. Thanks AAB Service.

KE
Review №72

I love this company!! I’ve been doing business with American Auto Brokers since 2016 and I have received nothing but the best service! Cherie, in the service department is very efficient and friendly and Jackie in financing is very helpful as well! This company is a blessing to my family and I.

Ke
Review №73

Great Service (;Quick and fast . Ask for for frank !! He will get the job done .

La
Review №74

We purchased our truck from AAB in Oct. and they were very efficient through the process. They followed up in a timely manner. They provided us with the keyless entry code without charge. And a complimentary oil change. We brought it in for the oil change and it was serviced promptly. Was a pleasant experience buying through them.

Do
Review №75

I have a 2005 Mini Cooper S and had my supercharger serviced. They changed the oil put on a new water pump and belt.Car runs great. I recommend them for Mini repairs. Thanks

Mi
Review №76

Very nice, clean inventory, friendly customer service and sales department. From the point I called to setup an appointment to the time I walked out the door with keys on hand, it was nothing but a great experience. I highly recommend American Auto Brokers, whether its just to browse the inventory or a potential vehicle purchase. Thank you for a pleasant vehicle buying experience!!

T.
Review №77

AAB took care of me and my vehicle in a very timely matter which i always appreciate. Theyve never disappointed and i will continue to go to them with my current vehicle and also any future car needs i might have. I definitely trust and highly recommend them.

Mi
Review №78

I brought my Moms Mercedes-Benz in to be fixed. The shop is clean. Cherie (the service manager) is knowledgeable and nice.Not overpriced. Very happy

Li
Review №79

I was referred to AAB for my Mini Cooper. This is my new shop, from the staff to the atmosphere this place rocks!!! They were really fast and they don’t nickel & dime you. I highly recommend!!!

Ch
Review №80

Brad & Cherie are fabulous.

Ja
Review №81

Amazing speedy service! Repaired the transmission on our Ford F-150 for a great price. Highly recommend!

Au
Review №82

Very pleased with the service - great people. Very experienced, fair and patient. Will absolutely be back with my other vehicles. Takes the stress out of having work done on expensive cars!

Je
Review №83

Very experienced and friendly . Got my vehicle back a day earlier than expected.

Na
Review №84

Finally we have found a place that knows how to offer great service mixed in with AMAZING customer service. My dad took my vw to them, they are quick, efficient, and very kind. Their prices are very competitive and Im happy to say that we will be bringing our vehicles here going forward. I love the servicing here much more than what us provided from the dealership.

De
Review №85

Cheri at AAB was great! She kept us informed of the repairs taking place on our vehicle and the rate we were quoted was lower than the competitors. We will definitely be using AAB for all future repairs.

Ke
Review №86

I moved to New Braunfels from South Texas so I was looking for an affordable place that did excellent work on my Mercedes car and SUV. This place is amazing they do my Service and tune ups and my cars still run smooth. I highly recommend. A+++++

Lo
Review №87

Cherie & her team always do a professional job at a fair price. They have extensive foreign car knowledge. It means a lot to take my BMW to a place where I feel I can trust the people who are caring for it.

Is
Review №88

Was satisfied with making the appointment and dropping the car off, even though the car was kept an extra day but luckily it wasn’t a big deal for me.. When I opened the hood i saw that the plastic cover on the engine was broken with a missing piece and a missing screw along looking at the side there was another screw missing on the engine, maybe its not a big deal but im sure the manufacturers put them there for a reason

Ma
Review №89

Very efficient, timely and thorough. Pricing is best around and very friendly staff. Realized after I left car was not washed. I thought website said it would be. Would recommend. Thanks.

J
Review №90

Excellent service. Knowledgeable staff! The Service Manager, Cherie, is the very best! Her kindness and professionalism is amazing. She knows automobiles well!!

Ro
Review №91

Shari runs the place with an iron fist in a velvet glove. Prices are fair and way better than at a dealership. I am totally satisfied and recommend AAB to everyone. I meet.

AR
Review №92

Outstanding work and very fast. In and out without any problems. They reported a issue with my valve covers leaking oil. Right way, I asked them to go a head and replace the gaskets while it was there. Mrs. Spooner did an excellent job letting me know and following up with me on the status of my vehicle while it was there. I’m a Happy Camper!

Ch
Review №93

Excellent Service...Amazing and friendly staff from the moment I walked in the door. Quick turnaround time with no hassle experience ....communication was thorough and upfront. I will be back and will recommend to anyone.

Ti
Review №94

Service of vehicle was quick and professional. Always a pleasure dealing with the staff...

J
Review №95

We have been using Cherie and Brad for their mechanic services for 8 years. We followed them to AAB services. They work on all our cars which is now 6! One thing Im most grateful for is when they work on my sons cars and if it needs multiple things she will prioritize it for them if theyre on a limited budget and let them know this right now, this can wait but needs to be done. Sometimes you need to be patient with time but its worth it to me for peace of mind and honesty.

Ry
Review №96

Every single time I go to American Auto Brokers it is a positive experience! Quick turn around on service that is done right the first time. That saves time and money which in these days and in the past has always been a precious commodity. The Service Writer Cherie is always welcoming and accommodating. I take my GTI there and even though they sell trucks its a great place to get your auto worked on!

Na
Review №97

I have been going to AAB service for years! Great customer service and fair prices! I would highly recommend for all your car repair needs!

Al
Review №98

I highly recommend AAB service for their expert staff and service department. I took my vehicle for some minor PDR work and was amazed at the highest quality of work and detail of the job that was done. Great ourstanding job.

Ni
Review №99

This place is amazing. Cherie was the most incredible person to work with. We went in thinking we were about to spend $500+ on a battery and install for our BMW and walked under $200 with their only hope of having us as future customers. They do and will as long as we live here. Kudos to the entire staff for giving us what is usually a cringe worthy experience and turning it into something amazing. I have already told 5 friends and customers about this company. If I could recommend them higher, I would.

St
Review №100

This place is great! Customer service is top notch and staff is very knowledgeable. They seem to be very honest with pricing and always leave my vehicle running great.

Information
10 Photos
100 Comments
4.9 Rating
  • Address:9906 Iota Dr, San Antonio, TX 78217, United States
  • Site:https://serviceaab.com/
  • Phone:+1 210-542-7202
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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