An
Ancira Nissan
10835 I-10, San Antonio, TX 78230, United States
Comments
Ja
Review №1

Miguel from the service department was an absolute saint through the entire process. I made a 150 mile drive to have my car serviced at Ancira Nissan because I knew I couldn’t compare the service they provided me with anybody else. Adrian Martinez was also a great help and so kind. They both deserve a raise!!

Ed
Review №2

Dealt with Heather as my sales professional, bought a 2021 new Titan pro 4x had the #s done ✅ before I got I got there Steven the general sales manager made it really easy also talked to the Gm Anthony and got the truck 🛻 right off the Transport Truck 🛻, brought in my trade, also had the financing approved before I got there, easiest place to buy a vehicle 🚗 from, come to Ancira Nissan and ask for Heather, also finance did an awesome 😎 job at explaining everything to me. Got the only 2021 gun metal gray with utility package and moonroof package and off road package 📦 and all season floor mats. Thanks Ancira and thanks to Heather and the wonderful management team over there for making me 100% satisfied.

Je
Review №3

Experience was great and helpful. The pursuing that Helen me was Hong and helped me with what I wanted and didnt try to deviate from selling me something more expensive. Made the transition easy and smooth. Financing even helped me get the warranty I needed after I told them no and I changed my mind a couple days later. Recommend to anyone who knows what they want!

Er
Review №4

Fadi S. Sales Manager made our car shopping experience easy keeping our interest, needs, and budget in mind. He was what all car salesmen should be! Honest, professional, and polite.Once he found us a gem of a vehicle in our budget we started working with Johnathan S. In finance who advocated for us to get the best APR possible, with a few perks here and there!100% recommend.

Br
Review №5

Ana was a great help really got us what we needed and great customer service. Mrs. Black was a delight she shared the gems of finance with me. I am recommending my daughter to come here great place and people.

Ve
Review №6

This dealership exceeded all expectations and more!I sent an online message on Sunday morning and before opening (11 am), Lore was reaching out to me to acknowledge the request and confirm the vehicle was available, she also informed a Sales person would follow up with me. Fadi (the most amazing Sales person Ive ever met) called me to provide his info. Upon my arrival to the dealership I met Fadi and he knew exactly what vehicle I was looking at and when I told him my options, he not only showed me the vehicle I wanted but also like 4 more that matched what I was looking for. The fact that they had several vehicle options is amazing (I was at several dealerships the day before and there was zero inventory). Conor, the finance guy we worked with, was outstanding! This was an overall very pleasant experience, hassle free and I felt very comfortable with zero doubts I was getting the best deal. Their pricing and breakdown is detailed yet simple enough to understand. Very personable experience with the Team here and I 100% recommended!. They gave me a very good offer for my trade and I feel I got the best value. Im am so glad to have found this dealership and even more glad theyre open Sundays. I can honestly say I felt like I was just having casual conversations with friends. There is no sales vibe here and they do seem to care about customers. Ive never had such amazing experience at a Dealership. Many Thanks Ancira Nissan for making my new car wish come true, it was totally worth the hour drive!Yall are the BEST !!!

To
Review №7

I got an oil change and that was fine. The only problem I have is the technicians pushing services. I got a brake flush and transmission flush about 2 oil changes (about 10,000 miles) ago, but the last time and this time, I was asked to do them again. I already told them last time that I just recently had them done. They apologized, but they did the same this time. I didnt even bother to correct them.

Mi
Review №8

Very friendly and helpful staff. Got me approved for my Mid-life crisis car(2013 Camaro). Heather is amazing along with Connor. They also got my wife in a 2016 Dodge Journey. I highly recommend coming here if youre in the market for a vehicle.

Co
Review №9

The finance department was super kind and friendly and the sales associate who helped my husband and I (hong) he was phenomenal and wonderfully helpful. His customer service was astonishing.

Gu
Review №10

Great experience buying our new vehicle at Ancira Nissan! Everything was up front and just as advertised. The staff made it a quick and enjoyable experience. 👍

Ma
Review №11

I had such a wonderful experience here! The process to buying a new car has never been easier! Everyone there was so helpful, from Jay and Angel who helped me find my perfect car to Jonathan the finance manager who really went all out for me. I’m feeling very blessed!

Cr
Review №12

Purchased a car from Lou and he was the best! Very detailed and patient. Went over all the features of my new vehicle. Not one person pushed me into vehicle or commitment I didn’t want to be in. Beat decision ever!!

Li
Review №13

I recently purchased a new Frontier from Ancira Nissan. I couldn’t be more pleased with the level of service, respect and professionalism that our sales person, Julio Rodriguez, showed to me. First and foremost, he was honest and transparent with me when I requested a full purchase price quote…no games and gimmicks like two other dealerships had demonstrated. My husband and I made the 4 hour trip just to make this purchase from Ancira, and it was well worth our time. Thank you, Julio!!

Ja
Review №14

Thanks Heather Rosas for all your help with my 2022 Nissan Frontier! I appreciate you working with me. It was a great buying experience.

Mi
Review №15

The internet price of the vehicle was very good.When they added the extras to the price it was almost $4000 more.$1500 for paint protection$1500 for Lojack$300 for tint$300 for etching the VIN on all the glasses$100 for those special keyed wheel fastenersThese are extras that the customer should agree to.After we left I later realized they didn’t even install the fasteners on the wheels.Checked back with my salesman he said they could mail them to me. I asked them to reimburse me for them and he refused.Just be careful with dealing with them. The “bait and switch” is alive and well.

Da
Review №16

Otis Gregory provides excellent customer experience to our family. I have a wife and daughter. Neither really like having to deal wit auto/mechanical needs. Otis makes them feel comfortable bringing our vehicles in for service... Great job Otis!!!

Ar
Review №17

Worked with J and Heather, they are great! Very kind people, they were very understanding of my situation yet still worked hard to provide me with great financing options! Although in the end I chose not to purchase a car, (felt that this was the best decision for my financial goals) I didn’t feel pressured at all to buy a car. Heather understood, gave me time to decide and respected my decision. So, that being said I would definitely recommend working with Heather and J!

Re
Review №18

Took my truck in for service and it was taken in and scheduled maintenance was completed while I waited. Otis and his team always take great care of my service needs

Sh
Review №19

My service advisor Jamie Esparza was extremely helpful and great! I will definitely be coming back because of him.

Mi
Review №20

Miguel was amazing ! I was skeptical about warranty’s but I decided to call and find out. Miguel has exceptional customer service and explained everything I needed to understand. He took very good care of me.This was my first Nissan purchase with a warranty. I will most likely be going back on a year to purchase a business vehicle.

Mi
Review №21

The best car shopping experience we’ve ever had. What was looking impossible Shane and the Ancira team made it possible. Thank you Shane for everything you did for us! The communication, your knowledge and honesty made it happen!! Thank you so much and will be back soon!!

Ch
Review №22

I purchased my 2021 Nissan Rogue from Ancira Nissan earlier this week. Our sales consultant, Julio Rodriguez, was nothing short of AWESOME. He worked to get me the best deal here in San Antonio & it was great car buying experience from start to finish. Thanks again!!

Ma
Review №23

Friendly, attentive and understanding to the needs of a customer. Willing to work with your budget and find a happy medium. Sales consultant was top notch in customer service. Would definitely recommend him to friends and family

Br
Review №24

Dont think I will be back to the service department here. The people are very nice. My issue was that I had a 10am appt for a battery change. I received that battery here 2yrs ago and they had no info in the computer on that service. They were able to get me a prorated price on a battery I received 4ys ago at another nissian dealer. Anyway appt. at 10am, it is 1:30pm and I am still here. Very disappointing. Like I said people are nice but service is horrible.

An
Review №25

Today I bought my first vehicle (and on my own) from Ancira Nissan and it was a great experience. I worked with Lou and he was very informative and understanding, especially considering I asked a lot of questions! In addition, the manager on shift was very helpful and was able to match my offer and made sure everything was taken care of and beyond. If you are thinking about buying a Nissan, I encourage y’all to come here first. You will not be disappointed.

My
Review №26

Julio helped me find the perfect car for my budget. I will return to him to purchase a car for my daughter. It was an awesome experience.

Do
Review №27

From the moment I drove into the service department, until the minute I drove out after the service I needed was complete, everything was outstanding. The service advisor was professional and friendly and the work was performed quickly at a good price. Highly recommended.

Mi
Review №28

Everything went great. Ana Sanchez is the best sales women in the industry. She goes above and beyond your expectations. Highly recommend asking for her by name if you go to this location.

Yo
Review №29

If you want or need to buy a new car. Buy it here! They know what they are talking about and work with you give you the best rate...JJ and Connor explain and go into detail about everything. Super nice great deals. He really knows his cars and Connor explains everything!...

Er
Review №30

Everyone was so nice! I was a little nervous because this isn’t something I’ve done a lot before and I feel like I don’t know a lot about the process and everything involved in buying a new car. But from the start everyone I interacted with at Ancira Nissan made me feel welcome and comfortable. They were all detailed and made sure I was getting exactly what I wanted out of my new Nissan Versa. Highly recommend them!!

Ap
Review №31

No Paper work or tag to customer when checked in.No call while or before starting service even though they mentioned that they will call me.I need to call, to find status after 4 hours of drop off .Service manager is good when collecting the car and explained the services performed.

Rr
Review №32

I am so grateful and want to thank Anyssa and Steve for their time and help while we were in San Antonio. They were the only Nissan dealership that kindly offered quick help. I am thankful because we had a tire blowout and they went above and beyond to make the whole process swift and easy. More importantly that we arrived safe home. I would without a doubt recommend Ancira Nissan if you ever find yourself in the area. Especially, with the great customer service and professionalism. Thank you again Anyssa and Steve for your wonderful assistance.

sa
Review №33

I am always satisfied with Ancira Nissan ever since I bought my car

Sh
Review №34

I have to start by saying I was not an easy customer. I had already been ran through the ringer with another dealership and was not looking forward to it but wanted a new vehicle. Julio and Jonathan were amazing. They answered all of my questions they did not try to make me buy anything I didn’t want to and made The buying experience easy and smooth.

ma
Review №35

Josh Moreno was an excellent salesman and the team here at ancira made it a wonderful experience hassle free and all around enjoyable! Will continue to come here for all my cars needs!

Ni
Review №36

The new service manager is all about making money and not what is in the best interest of the customer. He called and gave us a price, and my husband argued with him that what they were going to charge us for was not the issue, my husband had already checked that. Service manager told me to bring my car in that morning, later that day my husband called to check the status of my car and the service manager told him, “Sir, I told your wide the car would not be put in until 4/5pm that day.” (I was never told that, otherwise we would not have called) and my car was not seen until the next day at 10:00, they wanted to charge me for a rental. Their old service manager was amazing, I won’t be going back to get my car serviced there again.

1t
Review №37

OTIS IS DA MAN!!! THE MECHANICS ARE GREAT AND EXPERIENCED! WE THANK THIS SPECIFIC ANCIRA NISSAN FOR A WONDERFUL JOB THEY DID WITH OUR TITAN AND THE MECHANICS ARE ON POINT! WE WILL CONTINUE COMING BACK! THANK YOU FOR YOUR RELIABLE FAST PACED AND FRIENDLY SERVICE AND THANKS AGAIN OTIS FOR UR HARD WORK AND DEDICATION! YOU ARE AWESOME!

Lo
Review №38

I am not happy right now about waiting 3 and a half hours to be told they have not even looked at my car! Dont schedule services if you are short handed! If I could give 0 stars I would. Came in for an oil change, tire rotation and to have my ac looked at. Yes I was told it would be a while when I came in but to not even tell me anything for this long is ridiculous.

Ve
Review №39

I had an appointment scheduled for 7am so I took my car in the day before. They actually got the job done that same day but no one told me it would get done so I went home cause I’m expecting it to be worked on the next day. They called me at 6:55 pm to tell me it was ready but they close at 7pm. It was ok since I was not expecting it to be ready. I just wished they would have communicated if they knew they could get it worked on that day I would have stayed instead of having transportation arranged for work the next day. But overall great work!

De
Review №40

Pretty easy and straightforward. I love this Nissan.

Ul
Review №41

We had a great experience from the get go. Everyone was very professional and friendly. We were prepared with the options we requested and made the overall buying experience a great one! Cameron did an outstanding job making sure we were taken care of from start to finish.

Ch
Review №42

Best car buying experience ever! From the moment I stepped into the showroom I was immediately welcomed to a very positive and inviting customer environment. It was almost like you are now part of the Ancira Nissan dealership family. Thanks go out to the General Manager, Anthony Corey, my Salesperson, Julio Rodriguez, and my Finance Manager, Conor ODonoghue for setting great examples on how a car buying experience is supposed to be. Thank you all for being so professional, courteous, and honest. It was a great and seamless car purchase. I look forward to a longstanding relationship with the Ancira Nissan Team.

EL
Review №43

The service department is a fraud. My car was having a mild vibrating sound when I was turning it on only because someone tried to steal the catalytic converter, and the cover was a little bit loose. When the service department ran the diagnostic, they said I needed to replace THE WHOLE EXHAUST. I didnt believe them my car is only 6 years old, and I took it to a muffler shop, and they looked under the car and the exhaust was fine, the only thing needed was to fix the cover and putting some screws back because it was a little bit loose. I paid $60 instead of thousands that ANCIRA NISSAN SERVICE said I needed to pay for the job. Ill never go back!

Wa
Review №44

So last week I went to discount tire because I had a nail in my tire, they were about to service my tire but could NOT because the key to take off the tires was not in my car. I was very confused as I had not needed to use for my tires but then I remembered I had taken my car into Ancira for a tire rotation in June which is probably when they used it and didn’t put it back. So I call the Ancira and they tell me they have no record of me being there since Feb. when I have a receipt that shows I was there in June for something tire related! So clearly something is wrong with their system. Not only was this a safety issue has a I got a flat tire I would not have been able to change it ! When I got there the person who attended me tried to make it seem like I probably threw it away, which when he showed me what I looked it I had never seen it before nor would I haven’t thrown it away. He told me that they use a master key which they wouldn’t have used mine, so you are telling me that it’s busy and there is no master available you won’t use the one that is on the car. Regardless It wasn’t in my car which means they took it out and never put it back or they never gave it to me when I got my car last year.

R.
Review №45

Looks and muscle go hand in hand at Ancira Nissan. And the Nissan Titan has plenty of both. The good folks at Ancira are ready to pour the coffee and sweeten it with great deals. Great sales team GM Anthony Corey, love my new Titan sold by Lee Hinton

Ka
Review №46

Lou Syring was excellent in my new vehicle purchase. I came in not expecting to buy a car, but Lou was able to work with my budget and needs. I will definitely be back for my next Rogue!

Co
Review №47

Hong Liao was such a pleasure to work with. He really wanted to know about my family and I could tell he is a good family man. I know he really worked to get this loan approved. Made this purchase the easiest car loan I have had. I appreciate his help and will certainly recommend him to others. Please forward this to him and please understand that he is a great asset to your team at Ancira Nissan.

An
Review №48

How are you going to schedule a test drive with someone for a car that is not at your dealership?! Wasted my time and was very unprofessional. If you have JJ assigned as your salesman ask for someone else!

ad
Review №49

Extremely friendly and attentive customer service especially the two men who helped us, Shane and Jonathan! Shane went above and beyond to help us find the perfect car. Thank you

ma
Review №50

Excellent service. Very friendly. Helped me keepMy two year calm during the process

Ha
Review №51

Be prepared for the usual car salesman tactics. Outside of my initial purchase its been a pain dealing with ancira. Apparently buying a car and having it registered in another state is too complicated for them to figure out. 2 stars only because my vehicle is nice. However, I would have rather driven an extra 10 hours to get it in state.

Tr
Review №52

Our salesperson was Monwell Randle. We were comfortable with him and provided us with details that we need to know to choose the vehicle. He answered our questions with additional details to better understand and make our decision. Great experience at Nissan as this is why we came here is to have a better experience than we did from the last one.

Ma
Review №53

GREAT SERVICE. THEY KEPT ME UPDATED THE WHOLE TIME AND TRAVIS WAS NICE AND GOT ME OUT OF THERE PRETTY FAST.

qa
Review №54

Do not fall for there offer to buy your vehicle with Kelly blue book. It’s just a ruse to get you in the door and a scam. After waiting over an hour I was told that they couldnt get hold of wholesalers and offered me half of their email offer.Total waste and no regard for my time. Typical bait and switch auto dealership tactics. I have previously bought two vehicles from Ancira and expected better from you them will never step foot in your dealership again.

Mi
Review №55

Cameron is very nice and helpful! Love the finance man, I’m sure his name was Jordan! Helped me get a new car on my own, even as a first time buyer and newly college graduate! Definitely the best service you could get, great and friendly staff indeed

Gl
Review №56

I had a great experience at the dealership, Monwell was very helpful and patient with me. He was able to get me the vehicle I wanted.

Ro
Review №57

Super support from Hong Liao. Got the truck I was waiting for. A good deal with trade and all. Always will go back there, thanks a lot !!!

Lu
Review №58

Amazing first time (solo/without my dad) buyer experience! Julio assisted me with my shopping, test driving, and letting me know of all my options. Conor, the finance manager, went above and beyond to get me the best possible deal. Thank you to Julio, Conor, and the Ancira Nissan team!!!!

Pa
Review №59

Hands down the easiest process ever for me to buy a car! Talk about great deals and fast/great customer service. Lee was super nice and wasn’t pushy at all. Look forward to doing business with you guys again when it’s time to buy my last daughters car! HIGHLY RECOMMEND

De
Review №60

April and Jason have been so good to me over the years, I am permanently disabled, but I can drive, and they have provided me 4 brand new vehicles in the past 4 years at minimal cost and the best friendly assistance. They are definitely family to me.

ro
Review №61

Jj was amazing in every aspect of customer service. He listened engaged and heard what I was trying to do. He didn’t tell me stuff I wanted to hear he told me the truth. Basically what I asked for he delivered plus more.

Sy
Review №62

It was my first time ever buying a car. I got an amazing deal and Lee made everything very simple and pleasant. Next time I buy a car I will definitely come back. I will also refer everyone I know trying to buy a car to Ancira Nissan. Thank you for the amazing experience!

La
Review №63

Very long wait to get an oil change even with an appointment. The young man who waited on us was very nice.

Bl
Review №64

I recieved a letter that my car has a recall Saturday and called today Monday morning to get it taken care asap. The service desk/writer whoever answered the phone told me Oh that recall is no longer valid dont even worry about it Im sorry what?! Sure enough I called another dealership and it is still very much valid and needs to be repaired.My initial buying experience with ancira was great and has gone completely downhill since. Never again.

Ro
Review №65

I just posted something Ancira Nissan it was a good salesperson he helped me out a lot but unfortunately I couldnt buy the car because they want to see whats down okay if Port 4000 unless Uncle Sams start giving us money well I really want that car been without a car for almost a year my car got your car accident my truck dont want start up because the anti-theft device its a 96 Silverado side steps which I had for 27 years well Im trying to get it running its been two years every mechanical picture to do dont seem to know what the hell to do can somebody please help me well theres a mechanic is the Romo Electric locate in San Antonio on Martin Street anytime my truck for September of last year and he hasnt started giving me the runaround

Xa
Review №66

They made me feel comfortable, and confident on getting a bigger vehicle for my family. They didn’t stop until they found the right loan for me that works best for me. JJ was the best sales person I’ve ever had the pleasure of meeting. I 100% highly recommend getting your next car here

do
Review №67

After seeing the ads about selling my car. Went to their website and submitted everything from pictures to odometer, went through the entire process. Got a quote that look like it came from kbb but it was 2k higher then kbb told me my car was worth. Then I get a text message from Betsy asking if I had both keys? I texted back not to bother me Ill make my decision to sell it and if its to Ancira Ill contact you dont contact me. 2 min later Betsy is calling me asking questions about my car. Now thats a red flag. They dont listen to customers and they start bugging you because they are going to switch things up as soon as they get your keys. Stay away from shady business strategy like whats going on here.

Va
Review №68

Our service advisor, Josh Cheatham, was absolutely fantastic! He was able to work with my extended warranty folks and really saved me $$! He was such a pleasure to work with! And the car is running great!

Oc
Review №69

I was disappointed...went there on Buy Back Weekend ...was told to come on in and we will definitely give you a great deal to help us out on our truck that we had bought from them for our needs have changed and the new Titan was working for us. So. I drove over 200 miles to meet them..and guess what, I did not feel they made an effort to offer me a great deal, for it was so fast and was given excuses it wouldnt be good for them. Ummm, with the low and struggle of inventory of my truck, they had one on lot 3 mos, different color and they say could not sale. Wouldnt they want another one, for my truck was a different color and in perfect condition, low miles. Jus didnt feel they couldve given me a far better offer..jus didnt see it after telling me to drive in and well help you!!! Smh...

Ol
Review №70

I would like to say First of all Thank You, Thank You,Thank You. J.J. you made my experience so No Hassel, No Pressure. I have been a loyal customer for many many years. This is the best one yet. I got every thing I wanted and much more. You know, many companies make you feel like a customer. JJ You truly made me feel like family. Like your favorite tia ( In english favorite Aunt). Any one who is looking for a vehicle. ASK FOR J.J. HE IS THE BEST!!! THANK YOU ONCE AGAIN J.J. His whole manner is everything a person needs to represent.

Na
Review №71

The service department is pretty decent. The parking situation needs some work.

Yv
Review №72

Awesome experience. Everyone was very helpful including the gm. Keep up the good work

Pa
Review №73

Ancira Nissan is the best place to buy or lease a vehicle. This is my 4th lease with them and I had a great experience leasing my new Platinum Silver 2021 Rogue SL Premium from my sales consultant, Yogin Trivedi, and Sales Manager Mark Anthony Garcia. Everyone there is very friendly and it is a very beautiful dealership. The finance department was absolutely on top of their job getting the paperwork done so I could go drive my new vehicle. This was the easiest and best experience getting this lease done. The 2021 Rogue SL has an amazing new body style and the interior is beautiful and spacious. I love the nine-inch touchscreen display and especially the front and backup camera view on the touchscreen display and so many other awesome features I will enjoy using. Whatever vehicle you are looking for I am sure you will enjoy buying it from Ancira Nissan as I certainly did, and this is my 4th time back to their dealership.

Lu
Review №74

I am surprised by the service, I really did not think it was so easy to buy a car for the first time, they are all very attentive and do their job very well thanks to joshua, and jonatan for financing

Te
Review №75

Would like to thank Lou Syring for the wonderful service he provided for my husband and I on buying our new vehicle. Lou was very informative and understanding. Worked with us on a monthly payment that we were comfortable with. Would recommend Anceria especially Lou.

Be
Review №76

I purchased a Nissan Rogue on June 13, 2021. I was very impressed by my sales consultant, Cameron Robert. He was friendly, professional, helpful, informative and above all very patient.

Ja
Review №77

7/6/2021- One Star - Sales staff will lie to make a sale and will not honor promises made after purchase. Dishonest salesperson and and the rest just looking to close and not honor their word. Dont let them fool you.7/15/21 UPDATE: Thank you Anthony Corey for addressing this issue and getting it corrected. Also want to thank Jim McAfee and the service staff at Ancira CDJ for their excellent service.

an
Review №78

Joshua moreno will help you to get the car you need! I will really recommend you that if you are looking to buy a car he is the right person

Da
Review №79

Excellent service. Miguel my service advisor took very good care.

An
Review №80

This was one of the best car sales experience I had. Heather Rosas was very helpful and knowledgeable. The entire process was smooth and I felt that staff did everything I needed them to do to make me happy. I’m happy with both my purchase and service received.

mr
Review №81

Very professional! From the moment i walked in i was treated like the only guest they had. Full undivided attention was given to me. They were very knowledgeable about the vehicles. They didnt just try to get me in any car, they truly wanted me to find a vehicle that was best for me!

Ni
Review №82

Friendly staff, great customer service, very clean facility, and everything is done in a timely manner

ST
Review №83

Julio was a great salesperson. Transparent, professional and knowledgeable. I plan to come visit him again for my next vehicle.

De
Review №84

I had an appointment at 9 am, it is 1148 and I am still waiting to speak to finance. I have to pick my daughter up from day care at 330 I hope I am done by then or I SWEAR TO GOD I WILL LEAVE THIS PLACE AND NEVER IN A MILLION YEARS BUY A CAR FROM HERE!

Sa
Review №85

Service is a joke. told me i needed an appointment in order to get service. once i got there (early for my appointment) they said it would take 2 hours to finish. they then had me wait 4 hours for a simple oil change. i watched at least 15 other customers come and go from the service center while i waited those 4 hours so im pretty sure they simply forgot about my car or something. i doubt everyone else was at the service center for something faster than an oil change. afterwards they made sure to try and sell me more services i didnt need. they told me the car is leaking oil but they dont even know where the leak is. didnt even bother to check my check engine light (everywhere else ive taken the car to has done this for me without me asking). the representative simply said sorry for the wait there was a lot of cars today.... so?? i had an appointment. it shouldnt matter how many cars there are if i have an appointment. i had a MUCH bettter experience at the other Nissan dealership (5 miles away from this one) for my previous oil change. i wont be going back to Ancira.

Gi
Review №86

Had an awesome experience at Ancira Nissan, my sales consultant, Mr. Yogin J. Trivedi, treated me like a VIP. I will recommend him to my family and friends. Ancira Nissan has a winner with Mr. Trivedi.

Jo
Review №87

I hate doing bad reviews but at this point its ridiculous.. Called in the morning and was blessed to set an apointment and 9am yesterday. Great start , came in for a nail in my tire but i knew i had it covered. Waited til about 12:30 til they told me i had to get a replacement tire, which they started pricing me. I showed them the paperwork, which i guess the man didnt know what it was because he insisted it wasnt covered. I went through it myseld and had to show him myself where the fine print was. Now at 1:15 he notifies me that the tire is not in stock , which is okay . He just tells me to come bright and early and ill be in time for work(At 10am) . I come in at 7 , and here i am at 9:30 still waiting. That is 7 hours i spent here just to replace a tire. I understand we are all busy may be understaffed but at some point it gets real hard to justify these issues.

So
Review №88

I had a appt for service to my sentra, I am very pleased with Jamie who attended me promptly. And friendly also. Thank you.

Me
Review №89

This was one of the most smoothest car buying experience I’ve had! Heather was amazing! She was very patient with me, messaging back and forth for a whole week! I appreciated how honest she was and answered all of my questions in a timely manner. It’s not so common to have fun with financing, but Conor was awesome! He was very informative and explained everything in great detail. I will definitely recommend all of my family and friends to Ancira and to ask for Heather ☺️

Ch
Review №90

I thought I would have to settle but not today. 2020 shelby GT 500 super snake. The fastest I have ever got a car. In, out, home. Paper work done. Pick it up at 9 ish.

Jo
Review №91

Was told i could drive the car advertized.Drove almost 2 hours and the cars were NOT ready. When i got there i was told, Oh that car is has not passed inspection. The keys are in maintance and they are closed today.I asked to see another car that was advertized and the same thing.Oh that car has not passed inspection and maintanence has the key and they are closed today.What kind of people run this place. Made me waste my time and money.Josh the salesman was great!!!! He tried but his hands were tied.Amanda Castillo made me waste my time!!!I was ready to buy!!! But i cant buy what you dont have ready!!I know most have a good experience at this dealership.....i didnt beware is what i say!!!

Bo
Review №92

Monwell Randall was very knowledgeable, on point and did his job well selling me this car! He’s awesome!! Not pushy at all!!

Ta
Review №93

Amazing experience. Especially after the week I have had looking at cars. Connie and Lou made it happen for me and made it turn out to be a better experience at the end. I greatly appreciate your help.

Ra
Review №94

Excited to say my experience was awesome! Big thanks to an amazing team. The sales associate was very understanding and went above make the process stress free. -Proud owner of a Nissan Rogue

Ja
Review №95

Very busy place, a lot of customers, so I understand the timing isn’t always right. The customer service is good; just a bit too busy.

Ch
Review №96

Good specials and very good feedback on what additional services were needed Service manager and team was very helpful in answering my questions

Mi
Review №97

Purchased a vehicle from here and dealt with salesman Devin Dobbins. He was very honest and willing to answer any questions. Best experience Ive had purchasing a vehicle. Highly recommended!

Ne
Review №98

My battery was under warranty they charged me $90 plus tax also this is the first time they charged me rental car fees. The guy that helped me was kinda in rush or did not want to work. I know his name. Wont type here. He did not take any effort to hear me. Find different

Jo
Review №99

Arrived before Service opend at 6:50am. Work was supposed to be reprogram ABS, Nissan Recall. Waited in Service with no update till 9:00am. Service Rep said he would check on status but some times it can take longer.Service Loyaltiy Manage talked to me at 9:25 with Otis to reasure me the work would soon be done. I left at 11:00AM for a 45 minute Job.

Lu
Review №100

I am very satisfied with the service I received at ANCIRA Nissan at San Antonio, TX. I highly recommend this Car Agency!

Information
100 Comments
4.5 Rating
  • Address:10835 I-10, San Antonio, TX 78230, United States
  • Site:https://anciranissansa.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 210-791-9249
Categories
  • Auto repair shop
  • Auto parts store
  • Nissan dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30am–9pm
  • Tuesday:8:30am–9pm
  • Wednesday:8:30am–9pm
  • Thursday:Closed
  • Friday:11am–7pm
  • Saturday:8:30am–9pm
  • Sunday:8:30am–9pm
Offerings
  • Car hire:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
Similar organizations