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West Car Complete Auto Repair
2611 West Ave #202, San Antonio, TX 78201, United States
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ro
Review №1

HONESTY HONESTY HONESTY.... this place will always tell you the Truth about your transportations. Had my truck there for work and they told me a large problem and bill...then to call me and to tell me its a smaller problem and a smaller bill and fixed that same day. I will never go to any other place in town. Thank you Jose, Maria and employees.

En
Review №2

I been taking my car here a free times now. From the receptionist to the people involved in your car care all of them are super nice and professional. I recommend this place 💯%. your car will be fixed in no time, Prices are just fair.

ju
Review №3

The owner himself helped me with the problem my vehicle had, he was courteous and very professional, he did a great job!!And what I like most was that he charged less than I expected. I definitely will go back and recommend it to a friend. Thank you Jose !!

Ro
Review №4

Great, Fast and they are honest. They will do the work right. I trust them on any of my vehicles. Top notch service repair.

Du
Review №5

I’ve brought my car here a few times but I’m gonna take my business elsewhere—David, the guy behind the counter who I assume is the owner of the place, is a throughly unpleasant individual to deal with. Always short with you always looks irritated at something, never makes eye contact and overall just has a salty demeanor.I took my car here one time for a repair (forgive me I can’t remember what it was for) paid the guy and drove off. The next day the problem persisted. I called West Car up and Mr. Personality answers. I tell him that the problem and he gets all defensive “Well, we do good work here!”—alright, fella never said you DIDN’T. I brought my car back and I only got charged for labor…cool, but it would’ve been cooler if they fixed the problem the first time and I didn’t have to pay twice.The ONLY reason I’m not giving them ONE star is the mechanic Jose is cool and very friendly. I find him to be an honest mechanic which is rareSo if you’re willing to deal with a prickly individual, hey, that’s your bag. Personally, I’m gonna take my car to a place where I don’t have to speak to a person who acts like someone spit in his cornflakes.

Pa
Review №6

Only had an oil change that was done in a timely manner helpful shop and in the neighborhood which is great close by. David was pretty helpful thank you.

Sh
Review №7

David and the guys here are great. They get you in and out quickly. Will keep giving them my business.

An
Review №8

Prompt courteous professional service! It doesnt get any better than that. Its my new go to place to get work done on my car & you cant beat the prices. Affordable pricing with superior service, Im taking all my business there!

jo
Review №9

Great place I have been going for about 2 years now and they have not let down. 100% recommend!

Er
Review №10

Friendly staff, great prices, Jose is very knowledgeable and is able to identify car problems honestly. Lets you know the issue before tackling the job. Great oil change prices. Fast service. 5 stars

Ch
Review №11

Good Quality Work

Ro
Review №12

It just occurred to me as I was looking up the phone number, that I did not leave a review on my 2010 Nissan Rogues previous repair job; my dealership told me what needed to be done; I took it to West at my sissys glowing referral, and I was not disappointed. Not only did they do it for less than what the dealership wanted for the same work, BUT they were fast, courteous and even took the time to explain (and show me the old part!) what had happened. I highly recommend West Car; they are my go-to place.

Au
Review №13

If your a/c blows cild air in the morning but hot air afternoon, take your car here. Very affordable

V
Review №14

Jose, Cesar and the guys at West Car do an amazing job everytime! They are very skillful and knowledgeable and keep you in the loop about everything they are doing for your vehicle. I dont go anywhere else. Thank you West Car!!

Ma
Review №15

Went in for a bushing press on both control arms for the front, went to 3 different shops before I saw west car complete auto repair and were the only ones who could help me since they were completely rubber bushing, had a very good experience and they never gave up pushing bushings after two tore and got me replacements 5 stars thank you very much and also very good pricing

Ra
Review №16

Very reasonable pricing. and professional staff are great. In most cases you drop off you vehicle on the morning and its ready by that evening

Ci
Review №17

I’ve been coming to West Car not too long after they opened their doors! They’ve done all my oil changes and give me advice when I ask for it. West Car never tries to sell you anything outside of your requested service.They are very honest and reasonable! Thank you for opening your business in my area!👍🏻😊 (although, I’d travel should you ever re-locate)

As
Review №18

Only place i take my cars to Besides my personal mechanic.

So
Review №19

Great place to go to.

fu
Review №20

I took my minivan in for an oil change. The lady behind the counter told me they wont work on my car cause I smoke ( ciggerates) in my car. Claimed her nephew is allergic. They had worked on my van before and there was never a problem.

Ka
Review №21

Let me start by saying this- THEY ARE GOOD!!! They all know so much about cars especially the owner Jose and also Jeff. Both of them are extremely helpful, kind and always looking out for the customer. The care!! And that means so much to me and when I choose a shop to bring my car. I’ll never go back to the dealership after coming here. They fixed my car in good timing. Bring your car here no hesitation!!

Jo
Review №22

West Car has taken care of my family for over 6 years. I recommend them to everyone who needs car repairs. Courtious and Professional!

Ad
Review №23

I’ve been going here for years since a buddy of mine used to work here. I’ve referred a lot of my family, friends, and even have taken my company vehicles here. Literally have spent tens of thousands of dollars here but I won’t ever spend another penny here. The last 3 experiences have been horrible. U towed my car there to check what was wrong and 2 day later I called to see what the diagnosis was and they told me it was fixed and would be $480. They never gave me a quote or asked for my approval... Then a couple months ago I took my F150 in to get the Ac checked and they said it was a high pressure hose and would be $325 or so to fix. I approved the repair and when I arrived to pick my truck up they said it was the evaporator core leaking but they had already done the hose thinking it was that so I had to pay $325 and drove away with a broken Ac still. Then just now I took my yaris in for an oil change and the guy calls me and says he stripped my pan with bolt and I would have to pay for a new oil pan and labor to install or I can tow my car out of there with no oil. This is ridiculous but I guess I’m the idiot for continuing to trust and give my business to a company like this. Never again.

Ja
Review №24

I get my oil change done here. They have always done a good job.

Al
Review №25

Was driving dwn I10, when my truck started making a loud hissing sound, I exited on West Ave and saw this place . I pulled in and the manager came out checked my truck and diagnosed the issue. Ordered parts and fixed the truck in an hour. Reasonably priced too!

Da
Review №26

Great place to bring your vehicle. Humble people that are looking into the best interest of the customer. Great service on the work they do to the vehicles. I recommend this place to anyone who is need of vehicle services; theyll take you in and try their best to help you and give you a fair price.

Ja
Review №27

They no wat they doing

Jr
Review №28

There is no other place that you can trust in San Antonio Texas or anywhere outside of San Antonio then West Car Auto Shop!!! Best place to go to get an oil change, motor swap, transmission swaps, fluid exchange, etc... The guys here are honest & loyal w/customers! I cannot stress how great this Auto repair shop is!!

Ad
Review №29

Jose was very transparent and honest about the repairs.

Vi
Review №30

What can I say??I really suggest this place if you dont want a muffler up your ass... They are friendly, reliable and affordable.. I highly recommend this place . Ask for Jeff or Jose. No BS given. I keep going back.

De
Review №31

Took my car in and Jeff advised me that the thermostat housing unit needed to be replaced. He also told me that it should be covered under warranty, (my warranty expired in Oct.2017), so I was a bit concerned. Turns out Jeff knew exactly what he was talking about and not only had he given me the dealership repair phone number to simplify things but he also saved me at least half a grand. He exceeded my expectations so much that Ive taken my car there for other things even though I live in Kerrville. Well worth the drive every time.

Mi
Review №32

The owner Jeff yelled at me and accused me of calling him a liar, just because I thought they did state inspections and that they would do my inspection. He also didn’t address one of the issues that I had asked about, saying my “check engine light wasn’t on” so there must not be an issue, when my car won’t even start sometimes and my check engine light was definitely on. I would not recommend going there, I think the owner has weird anger issues.

Er
Review №33

Very great place to bring your vehicle. They will take care of you and the prices are great.Guy that is sometimes behind the counter is a complete smart a**. Probably will never use them again because of him. Wont drop his name but his first initial is J.

Da
Review №34

Best shop in town hands down and awesome prices and lastly great staff

Om
Review №35

Very friendly new owners. I stopped in for oil change on my car (twice now), and some estimates on some repair needed. Very impressed with new owners commitment to service. Highly recommend their service. Returned once again (7/10/18) and continue to be impressed with their friendliness and prompt service.

Br
Review №36

The right price. Fare.

Ry
Review №37

I love West Car!! Jeff is so knowledgeable, fair, & genuine. I’ve been able to get affordable, excellent car service each and every time this year & I couldn’t be happier. My favorite mechanic is José because he is friendly & precise although the whole mechanic team is visibly hard working! I trust them whole heartedly & the San Antonio community should to!

Ca
Review №38

Would not recommend at all.

An
Review №39

Just stopped by West Car Auto during freezing rain because my tires needed air. The guys there immediately told me to pull around the back and filled each tire in the rain at no charge. Good guys.

Mo
Review №40

My 1st and last time using West Complete Auto. Jeff recommended his tow- truck service and after quoting a set price, he added a $15 service fee to my invoice. When I asked his about the added fee, he became irate and very loud and wouldn’t allow me to speak. My son drove off and when got to work in the vehicle we had just picked up, he called and told me the row of quarters was missing from his glove box. While both issues are minimal cost impacts, they both are example of lack of character. I called Jeff about the missing quarters and he stated, there is no way the “Owner’s Nephew” would take anything. As if it mattered that the mechanic is related to the owner. What happened to good honest business owners? He acted like he was doing me a favor and I should be grateful. Disgusting.

CJ
Review №41

Went here for a problem with my headlight that was going to cost me $1,200 through the dealership. They gave me good advice and they helped me fix it, for an hour and a half worth of labor. The owner Jose & the service advisor Jeff seem like real good people.

Mi
Review №42

Do Not take your car here. They cant do any actual mechanical work and will charge you $150-$200 just to look at it!! I brought it to shop to have it fixed not diagnosed supposely and then he cant even do the work. Lame. He calls me and says it is ready. I get there and it is in worst condtion all apart and sparking up . Not even safe and they just left it like that. I get thete and im thinking due to our conversation that my bronco is ready and my ac working.. well guess what... it was all apart and they didnt do anything but take it apart and leave it u safe fire hazard. Do not go here unless u like to throw your mney in the trash.

唐晓
Review №43

Mr. Jeff is very good man, who gave my first used car checking carefully. He helped me in patience. Thanks!

Ma
Review №44

Yesssssssss. Okay yall hear me out. I paid $400 at Midas two years ago to fix my clockspring. My airbag light came on not too long ago and I took it here because a friend recommended the place and Jose said hed fix the clockspring for $60. Bruh.

ju
Review №45

The owner of this shop is Jose, and he is also the main vehicle technician and does Excellent work. I had a problem with my Nissan XTerra the air conditioner had a leak and replaced the hose and my car runs better now even when its 100 degrees, I paid $129.00 He is a TRUSTWORTHY mechanic, you can depend on him and he wont poke your eye out. They recently hired a new office manager, but Jose is still there and is the owner, if you have questions he is right there to answer them. If you a woman who is scared that a mechanic will charge you more because you are a woman, dont be, he will explain in detail what is required and if you dont have the money he will still guaranteed the price for when you return the next time.I recently bought a new car, but still go there foroil changes. I highly recommend West Car Complete Auto Repair.

Ma
Review №46

Excellent service, honest work.

Mi
Review №47

This place is a very reliable and has reasonable prices. Ive recommended my brother and uncle to this shop. Jeff is really honest

Jo
Review №48

Always fast and Great priced

Ma
Review №49

Theyre good proffessional n quick not too pricey very reasonable

Be
Review №50

Today will be my last day ever going to this business again. Went in for an oil change left with a broken passenger side window and the technician got loud and walked up on me like he wanted to do something. Never spending another dime with this business

Ra
Review №51

Great prices & EXCELLENT work. Ask for Jeff.

Ch
Review №52

Fast and frendly, got my oil changed. Great service ; )

Da
Review №53

I love them they always take care all my cars.

Th
Review №54

A wonderful and knowledgeable crew, highly trustworthy.

as
Review №55

Awesome people, great service & very knowledgable on almost any auto service!

Pi
Review №56

Always very polite, location is always clean and the service it great, honest, and affordable.

Ca
Review №57

Good people good prices.

t
Review №58

Great service great staff and friendly

Sa
Review №59

This company provides excellent service in a friendly atmosphere.,

Te
Review №60

Great service, Jeff really takes care of his customers.

Le
Review №61

Great service, quick oil change, knowledgeable mechanics.

Ra
Review №62

They gave me an estimate of $700 for a fairly major engine repair. When I went to pick up the car they told me it was only $496 because it wasnt as serious and needed less work than they first thought. What shop does that? They couldve charged me $700 and I wouldnt have known the difference. This isnt the first work theyve done for me and I will return when I need work on my car in the future.

Jo
Review №63

Great service always change oil there on both on my trucks excellent service 👌👌👌👌👌👌👌🖒🖒🖒🖒🖒

Am
Review №64

Had my whoppers changed on my avalanche. Saturday 03 02 2019 amd today I turned my truck on whisper flew off and doesnt go back in. I have no choice but to go buy another whipper to use my vehicle.

Mi
Review №65

Quick, helpful

Ma
Review №66

Fast service

Ro
Review №67

Honest shop ...I recommend

Pe
Review №68

All my cars come here.

Jo
Review №69

Good price and pretty fast

Tr
Review №70

Very Satisfied

Co
Review №71

Great service

Je
Review №72

Quick and reliable

Da
Review №73

The most honest I recommend it Asen good job

Ro
Review №74

Excellent attention, very good work ...

Jo
Review №75

I recommend them work well

Fu
Review №76

Very good repair shop, you can get a pleasant experience every time. The service is good and the prices are fair. The most important thing is that I got a lot of honest advice. Gose and Jeff, as well as the young guys and masters in the shop are very friendly and welcoming. Jeff is a very selfless help and enthusiastic person. He has spent a lot of patience on my car and helped me, a person with poor English And explanation. Very very satisfied!

Br
Review №77

Excellent service and very fast ...

Ma
Review №78

Exelents service ... and quality

Information
11 Photos
78 Comments
4.5 Rating
  • Address:2611 West Ave #202, San Antonio, TX 78201, United States
  • Site:http://westcar.net/?utm_source=gmb&utm_medium=referral
  • Phone:+1 210-455-3172
Categories
  • Auto repair shop
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–3pm
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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