I called Marie with Smart Restoration when we had water enter our home from heavy rains. Within a couple of hours Pony was on site determining the scope of the damage and what remediation was necessary. He had the expertise, experience and tools to do this accurately and quickly. Pony worked directly with my insurance company claim rep and had the necessary software to coordinate their work with the estimate of damage repairs to be prepared by the claim rep. It was literally seamless.We had the restoration work done while we were gone due to the fact that we were leaving on vacation. We were able to fully trust the people that came to the house while we were out of town. The work was done quickly and professionally with the least amount of damage to surrounding areas. Photos of the entire process were taken to document their work.They also helped me diagnose the problem that led to the water infiltration so that proper repairs could be done to correct it.In short, I highly recommend this company if you experience water damage or similar issues. As unsettling as that is, they will make you feel better knowing that the restoration of your home is in good hands.

I had sewage back up into the basement from a root damaged sewer line.Gross! Fortunately we caught it b4 it got too out of hand. I called SMART and they came out first thing the next day right after the plumber ground and cleared the line. Cole and his crew were very professional, explained every step of the process and had the mess cleaned up in just a couple of hours including partial removal of a wall and some trim. Marie at the office called and made sure I understood everything and gave me a very fair estimate. 3 days of fans, air cleaners and dehumidifiers and its clean. Really clean. Thanks Cole and your crew!

We contacted Smart Restoration to address some basement issues. They were on time and didnt rush through the process. Extremely professional and took the extra steps in explaining what needs to be done. I would highly recommend going with a local company if you have any issues with your basement. They additionally cleaned out the trash in the basement as well. Thanks Pony and Marie!!!

We used Smart Restoration for a post construction clean-up on a home remodel and the end result was amazing! Their new air washing process is 1000% times better than general cleaning services weve used on other projects. In the past we were frustrated with the never-ending dust that would settle days and weeks after a general clean. With Smart Restoration their air washing process removes all the dust from the air... then they wipe down the surfaces. Its been two weeks now and weve had no dust on surfaces. And to make things even better... they also have true old-school customer service. Every person working on the house was polite and personable. They looked me in the eyes when talking and they could all answer questions or explain the process. They all went above and beyond to make sure the job was done right.

The team was thorough and thoughtful throughout our remediation process. We were able to discuss options along the way to make sure the end results met our needs. We also had pressure washing of our siding, which was also handled really well, with extra effort in a couple of areas that we requested.

It has been a pleasure working with the professionals at Smart Restoration. They were half the price of the first bid I received from a different company. They were able to come to my house to assess the extent of the mold the same day and do the mold remediation shortly after that. They were very professional. They were clean and did not leave a mess. They went out of their way to accommodate me. They kept me updated and informed. I have multiple rental homes and will continue to use them.

I was so lucky to find this company.They are the best Ive ever hired in my77 years . Their customer service is unbelievable. They believe in customer service from a time long ago and they go beyond what anyone could expect...make sure you know what is happening and why, concerned with your welfare while work is being done, try to help and take care of any problem you may have. I highly recommend them to anyone that needs their service. You will not be disappointed. Pony, Marie and the whole staff are great and caring people who will do everything they can for they clients. They are more than a 5 star company.

Mold on top and bottom of my deck . Excellent work and the staff is exceptional. Work was done with precision and quality. I would recommend Safety Restoration to anyone . Great follow up and excellent ownership.

My family couldnt have hired a better company to take care of our mold problem. THEY WENT ABOVE AN BEYOND, any expectation we had. Pony an Marie both kept me updated through the whole process. There team that removed the mold an did our demolition were so polite an patient with us having to load up kids an dogs when we had to leave for a few hours. They cleaned up an removed everything in a timely manner. Always on time. The final results were amazing an we couldnt have asked them to do a better job!! They were a blessing to us in a bad situation. Thank you SMART RESTORATION !!

Pony and the whole team were great. The responsiveness, professionalism, and patience demonstrated to diagnosis the problem, educate me on the cause, plan for addressing it.Pony was really instrumental in providing an education that was super helpful in relieving stress and fixing the problem in a way that broke everything down into next steps and suddenly what seemed overwhelming was just... Not.Thank you, SMART!

Our house is under contract. The buyers home inspection found MOLD in the attic..I thought, GREAT!!! So now I’m panicking and searching through home advisor for a mold remediation company. Received several quotes, but decided to go with SMART Restoration. Why? Pony, the owner sat with me and explained everything from testing to remediation process. I’m sure he could see the panic look on my face. He was very comforting and he knew we were under pressure since our house has a deadline. Testing confirmed the types of mold and what needed to be done. Pony quickly schedule the service within days. Heck he scheduled work On a Saturday. Let me just say the attic was a PITA to get around and work with. Pony knew the pressure I was in and he took the initiative steps to eradicate the mold himself. He reassured me the house will be ready for the buyers. And after receiving the clearance letter, I am so thankful I found someone who cares so much about their customers satisfaction and will always put quality over quantity. SMART restoration will put you first and handle the job to the highest standard. The price is fair and affordable and the service is top notch. Marie, the CEO called me to check on the work as well. We stayed in touch via phone calls and text. I was never left hanging and wondering what’s next. Thank you Pony and SMART Restoration team!! You have a loyal customer. Give them a call. You will NOT be disappointed because this company truly cares about their customers, and that is rare now and days.

I just can not recommend SMART Restoration enough! What a WONDERFUL job the two representatives did today on our garage and basement cleaning. Our garage was an absolute mess when they got here this morning. They completely transformed it and actually made it useable for us. I can not thank SMART Restoration enough for taking care of us. If you are looking for professional work, at a fantastic price,, and amazing customer service... look no further. You have found what you are looking for. I couldnâ t give a higher recommendation.

SMART Restoration delivered beyond expectations! Money very well spent for our post-construction clean-up. They cleaned from top to bottom. After the vacuuming, blowing and air scrubbing, they wiped down every item. We feel that we got more than we paid for.

The entire experience was excellent, from the initial phone call, to the meeting with the Pony who gave me a quote, to the team that came to do the work did an excellent job as well. Everyone was was professional and kind! The price was on point as well.Thank you!!

Pony and crew went beyond measures to remediate my condo of mold. They also cleaned every sq inch of the place multiple times. I would 100% rehire them in the future.

We had a wonderful experience with Smart Restoration, it was very easy to get an appointment quickly! Marie and Pony were so helpful, professional and polite when they came to assess the damage. In no time, the mold was treated by Cole! He was so kind, and treated every area of concern! He also explained the process well, so I knew what to expect! I wouldn’t go with any other company! Honest, fair prices, and great work!

The staff was professional yet friendly. Prior to work beginning they explained the process in detail so we had a clear understanding at all points of the job. This was a large job (they had to touch and clean every item in the home) and they did excellent work. Unfortunately one item was broken during the clean up. They worked hard to find a replacement for the item and the owner personally delivered it to our home. We would recommend this company to anyone needing this type of service.

My husband and I purchased our home and had to leave 3 short weeks later due to excessive amount of mold, including black mold.I frantically called around to get quotes and recommendations on what the heck we were supposed to do. I had several different companies come to our home but truly didn’t feel confident with anyone besides Pony and his team at SMART Restoration. *Side note: know what you’re looking for when it comes to remediation. Just because companies do the work does not mean it’s by the books! Learn what certifications to look for. PS...Pony‘s team has them!*From the first visit until our all-clear phone call, my husband and I are SO glad we went with SMART. Now that we are back in our home, our minds are at ease that our home was properly remediated.Pony & the SMART team, I hope to NEVER have to see you guys at my house again. However, if I do I know I’ll be in good hands. Thank you all for EVERYTHING!

Responsive, Experienced, Efficient, Personable, Fair Pricing!!Within 10 minutes of requesting mold remediation service on Angie’s List I got a call from Smart Restoration. Pony was at my location within the hour and had three XL dehumidifiers tackling my home’s 75% humidity. The wealth of knowledge he shared combined with the quick action allowed me to put trust into this company immediately.Smart Restoration provided responsiveness even on evenings and weekends. They were kind, professional, ON TIME and available via phone and text. As a team, they work very well together as a unit. Marie, Cole and Cameron along with the rest of the team were phenomenal.In the midst of a terrible situation, I honestly can’t thank them enough for their availability and action in achieving GREAT AIR QUALITY again!!

The quick response, courteous staff, knowledgeable management, thorough work, and sensitivity to our family in such a moment of challenge and intense anxiety were beyond our greatest expectations. We were desperate and unsure of where to turn or how to handle it all. The folks at Smart Restoration comforted us and assured us that we were in good hands. Even with our huge volume of concerns and questions, they never failed to provide prompt answers and demonstrate great patience with us. And true to their word, they got us through it all in short order. What a blessing they were!

Pony and Marie, the owners, are great to work with. They showed a great amount of concern for the health and well being of our family due to the nature of the mold problem in the house. It didnt feel like this was just a job for them, but rather a partnership with us for the health of our family. Glad to have met them and using their company.

I highly recommend. They gave me an honest assessment and fair price, showed up on time, set clear expectations on what work they were going to perform and how long it would take. About as painless as it gets!

We used Smart for a Covid disinfectant cleaning in our home, from the beginning to the end of the process everyone we spoke to was quick to respond, was able to fully describe what types of products and chemicals were going to be used (with a dog and a toddler it was very important to me that the products be safe). I would not hesitate to recommend Smart to anyone.

My son left the water running in our bathroom sink which caused water to pour over the vanity and onto the floor and into the ceiling on the floor below. I found SMART Restoration online and called for them to help me with the water clean-up. They were very responsive and always did what they said they would do. Within a few hours someone was at my house assessing the damage and had a crew set-up fans and dehumidifiers the next day. Very prompt and responsive!

Finished an hour ahead of schedule and even did an extra part of the garage for free. Well definitely be calling them when our deck needs a tune up!

After a pipe broke in our house it was a disaster. Pony and his team were here half an hour after we called. The found the leakage in the wall and started working immediately. Everybody was very helpful and calmed us down.They did a terrific job drying our place, removed all the dirt and wet carpets and worked clean and professional. On a daily basis they were checking the dehumidifiers and ventilators and were available for good advice! We can highly recommend them and I would call them again - even if I hope, I do not need them in future!Thank you, Pony, Cole and the whole team of Smart Restoration! Great job!!

Knowledgeable, courteous, and professional. We found mold behind our wallpaper, and they resolved it quickly, efficiently, and at a very reasonable price. While no one wants a mold or water damage issue, I’m glad we used Smart Remediation when we did. Great job guys, and thank you again!

I cannot say enough about this company!!!! SMART Restoration has absolutely blown me away with their professionalism and their empathy towards our situation. My family and I thought we were going to end up losing our home due to dangerous mold from a very faulty roof and gutter system newly installed. It was very hard circumstances we were dealing with and everywhere we turned we had very little to no help. The day my wife and I had the utmost pleasure of meeting with Poney it was the biggest blessing from above we could have asked for! We were nervous and scared because weve already been taken advantage of once with previous roofing company but he was very understanding and empathetic to our situation. It was as if he took most of the burden and worry off of my shoulders and made a plan of attack and started making solutions for our problems. He was ALWAYS AVAILABLE for our millions of questions! I dont do reviews at all. Matter of fact this might only be my second one ever with my first one being a bad experience. So this is my first positive review. Thats the impact this company has had on our lives! You want high class professionalism and people that actually CARE about your situation then call these people! Special thanks to Poney and his crew and Ben the project manager for the job on my home! They treated it as if it was their own home and we are VERY grateful our paths have crossed. God bless you all at SMART Restoration!

Working with Marie at Smart Restoration was such a pleasant experience, which was a welcome little bit of light during the current climate of the COVID-19 Pandemic. Her team was professional, on time, reasonably priced and they did a phenomenal job. We will definitely be utilizing their services on a regular basis for our facility!

In a time of great need, with our downstairs flooded, Smart Restoration responded quickly, providing us with the help that we needed. Their communication was excellent as was their follow through. I highly recommend them!

The entire team did a fantastic job for my clients! Extremely efficient and helpful. Thanks so much! I will definitely keep you in mind for future transactions.

Extremely professional staff who did a awesome job removing mold from our basement. I can’t say enough great things about the staff, the owners even came by our house to make sure We were satisfied with the service. I highly recommend SMART Restoration for any water restoration and/or mold remediation needs.

We were under contract to sell our home when a problem with microbial growth was found in our attic. Of course we were nervous about the situation and needed to have it removed as soon as possible. After making a few calls and not having anyone respond we contacted Home Advisor and were so glad we did. Within a few minutes we were directed to Smart Restoration and within the hour Cole Fross was at our home after making the 45 minute drive. Cole is extremely knowledgeable and we knew we could trust his judgement. We were given an estimate a couple hours later and the job was scheduled to be completed 2 days later. Cole came back today arriving a few minutes before the two young men that were doing the job. Not many project managers would do that!The young men were kind, respectful, and informative of what they did to fix the problem. We are so grateful to have this taken care of as quickly as they did. We would also like thank Marie in the office for her kindness.Thank you all for making this situation not nearly as bad as we thought it would be!

Great experience, Marie was very responsive during the entire process and Pony helped guide me through next steps and timelines. Problem was solved within a couple days and I moved on fast thanks to their expertise.

Be smart and use another company. Use a company that has been around and has ethical employees. I do not own a business but was supposed to have work done. I have no recommendations except do not use this company or you will regret it.

Knowledgeable and friendly service.😀