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Water Damage Kansas City, KC Water Damage Restoration
400 Cypress Ave E, Kansas City, MO 64124, United States
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Mi
Review №1

I cannot say enough good things. Our sump pump went out early the morning we were leaving for my mother’s funeral. We had no choice but to leave. We found KCWaterDamage online and had to hope for the best. They went so far above and beyond keeping us informed and taking necessary steps to minimize the damage - all while we weren’t there to observe. To say they’re trustworthy is far more than a catchy slogan.

Au
Review №2

Quality work at an affordable price. If your house is wet these are the guys to get!

Er
Review №3

Patrick and Nick were fantastic when my bathroom flooded and needed completely tore up and replaced. Not only did they quickly dry the room out and stop the damage, but they did a complete rebuild to a high standard. Very easy to work with and professional, a good experience all around!

Ur
Review №4

They were reasonable, timely, respectful, professional in the whole process. Highly recommend! Thanks guys!

aa
Review №5

KC Water Damage is a highly Professional Cleaning Services company. They provide the water Restoration service 24-hour in Kansas City.

Ch
Review №6

I called him at 2 o’clock in the morning I had sewage and it came out immediately very nice very professional did a fantastic job absolutely use them again if necessary KC WaterDamage should get 10 stars

Ge
Review №7

They are very professional and they came out and very pleased with the work they did.

Jo
Review №8

Everything I’ve ever called you guys for you are who I always chose great work great people very friendly and work with you on pricing Awesome friendly affordable business thanks for all of your hard work over the years have a happy holidays

Mo
Review №9

Great people to work with have a merry Christmas 🎁 thanks for all your hard work

Ja
Review №10

They explained every step along the way. I highly recommended, choose them again if ever needed!

Ry
Review №11

I am so glad that I found this great company when searching for help after our basement had water issues. The team that we worked with was so prompt in proactive and follow up communication. During the process, everyone was so professional as well as genuinely honest about what needed to be done and the associated cost. If we were to have any future issues or a friend needed a recommendation, I wouldnt hesitate in the slightest to use/recommend this great company again. Thank you very much for your help KC Water Damage Restoration

ra
Review №12

I am writing to express my gratitude at the excellent work you and your team did after the recent damage I sustained following the leak from a hot water heater. You responded promptly and the work you performed was very professional and thorough. I would not hesitate whatsoever to use your services again in the future or recommend you to anyone else needing the same

Ph
Review №13

I called to set up an appointment and told my backstory to the gal on the phone. After some explaining and going back and forth she said, Im the scheduler, would you like to schedule an appointment or do you have additional questions?. I answered, the goal of my call was to set up an appointment. At that point the girl on the phone said, you dont have to be like that, BYE Im not sure why the scheduler was in a bad mood or what, but the customer service experience for the very first touch point was awful. So bad that I felt compelled to write a Google Review and look to take my business elsewhere.

Jo
Review №14

Great experience. Workers have always been timely and professional and Ive always felt comfortable having them in my home. Would highly recommend.

Je
Review №15

Patrick with KC Water damage is amazing. He is a true expert and professional. I had a serious water damage issue and he was able to help me get my problem solved very quickly. KC Water damage is reputable and professional and I highly, highly recommend them for any water disaster. I cant thank them enough for all of their help getting my home back on track.

Na
Review №16

KC Water Damage was so helpful, flexible, honest, and inexpensive. My sewer backed up in my unfinished basement and I had raw sewage and standing water down there. I compared the prices on this job against 5 different places because it can get pricey to vacuum out, wash, and sanitize. KC Water was by far the least expensive, most honest, and very flexible and speedy. It was done in just about an hour, and my basement is sparkling. Thank you!

to
Review №17

KC Water Damage was sent out to my house by my insurance company. I could not be happier with the crew that was able to stop out on short notice after my water heater had leaked and gotten underneath all of our brand new flooring. Luckily for us, the house was still empty as we were still getting things taken care of before moving in. Patrick and their Crew were all fantastic and friendly.

Ri
Review №18

I liked his work and service so much that I made him work. They are very fast service and also do quality work!

An
Review №19

I had some tenants who would flush anything and everything down the toilet. Eventually everything backed up into the house and we took on some really nasty water. I found KC online under keywords emergency water damage KC. I immediately called KC and the really nice person said that she would put me in touch with a tech. About 3 minutes later I got a call back and within 4 hours after the initial everything was pretty much back to normal. I had the emergency plumber and immediately after the team from KC was cleaning up. I truly HATE situations such as this and KC understood that. The calm demeanor of the team is what put my suspicions at ease. I really do wish KC Water Damage Restoration the best because they really helped me during this time. Thanks!

La
Review №20

Best business. best leadership. Excellent customer service!They took great care of our flooded living room, quick response and top-notch work love making money with the monsoon. is the best company. Thanks, KC Water Damage Restoration.

Ge
Review №21

Very good service we had they were here on time and we are very pleased with what he did very knowledgeable and friendly

Al
Review №22

We contacted KCWater Damage due to a faucet issue in our home which caused water damage to the kitchen floor and the ceiling in our garage. We decided to contact their office first thing in the morning and we were not disappointed. Their dispatch dept was able to send someone (Project Mgr) to come out later that afternoon for an estimate. He actually arrived earlier than we expected, was able to provide an immediate estimate and clearly explained our options, including the insurance claim process. We approved the estimate and they were able to return the following morning to set-up equipment and begin the clean-up and water mitigation process. The drying portion of the work took about 3 days and the entire project was completed within 4. There technician were very professional, completing the work as quickly and efficiently as possible. Excellent work, would highly recommend!

Ze
Review №23

I really appreciate the prompt replies and service I received from Mindy. Friendly service, easy to work with and very responsive. When one of his workers called to inform that he had a car accident and couldnt perform the job, Patrick came personally to take care of it!

Ma
Review №24

We called KC Water Damage company for my 93yr old grandmothers flooded basement. Prompt response, handled the water clean-up quickly. They were very professional.This is a great Company. I told KC Water Damage we would write a review for them because they did far more than expected.

Mi
Review №25

As a general contractor I called KC Water Damage on several occasions always been very happy with there work and attention to detail.I have call them at 2:00 am on a flood and they where there in 20 minute.Thank you KC Water Damage for the great service over the past 6 years.You guys make me look good to my customers!

La
Review №26

I completely agree with your water damage restoration services. When KC Water Damages team came and did the work, then I very proud of them.

Jo
Review №27

Excellent customer service!I had a leak in my water tank in my home . I called them. They arrived and did a great job. Highly Recommended.

Be
Review №28

This review is for the level of customer service, professionalism and honesty!After my parents found water damage in their home, they asked me to find a reputable company for them to get the issue resolved. Thankfully, I was able to come across KC Water Damage Restoration. They were very good at explaining the issue, transparent around cost and were very flexible.Working with them was very easy, couldnt really ask for more!!!!

To
Review №29

Twice we had a burst pipe and both times we called KCWATERDAMAGE and we are pleased with them

ti
Review №30

We had a flood in our building thanks to KC WaterDamage and especially thanks to Nick very knowledgeable really appreciate him telling us how we can prevent this from happening in the future very professional we absolutely recommend Nick and KC Water Damage if you have a flood

Ry
Review №31

KC Water Damage has helped us twice for water damages within our home. Most recently, our sump pump failed which resulted in our basement being flooded. I called Patrick on a Saturday evening around 5pm (I had his number saved from a previous time he did work for us) and he was at our house in an hour helping get the water up and basement dried out. We are so lucky to have come across Patrick and this company whenever we have had a water emergency. Patrick is great to work with and is very courteous when working at our home. You can tell he really cares and wants to help people in these tough situations. Hopefully, we dont have anymore water damages occur but if we do, I know who to call everytime. Thanks for all your help, Patrick.

Ai
Review №32

KC Water Damage really helped me out tonight. I had a leak which soaked the carpet in the spare room. They came out after 7pm and gave me a good quote and started the work right away. They helped me stop the damage and prevent further problems. The job should be done by tomorrow but I wanted to write this review to let readers know what a good experience I had.Thank you

Ka
Review №33

KC Water Damage Restoration was excellent. Wonderful communication, very professional, and very responsive. I can say that his staff is awesome! They came out and immediately accessed the damages. Spent a ton of time first figuring out how bad the problem is and even more time letting me know in detail what all is involved. In the end I have to say that I am very impressed and would HIGHLY Recommend this company to anyone. Pricing is more than fair.

Wi
Review №34

KC Water Damage provides great water damage restoration service every time! We have used kc water damage at least four times, It always been please with their level of knowledge and commitment to great work. I highly recommend and use them again in the future.

Jo
Review №35

KC Water Damage did an awesome job at my home. They came out very quickly after we called about some leaking from the ceilings that caused damage and they got the job done effectively and efficiently with no complaints! Very polite crew and really easy to work with. Not to mention, their prices are the best in KC. Highly recommend

Ja
Review №36

Wow!!! What a spectacular customer service, I’m completely satisfied… This is what I call a great response and a spectacular customer service from beginning to end! And the best part, it didn’t cost us an arm and a leg.

Sh
Review №37

I found these guys when I was looking for a company to do some mold removal. Just out of pure curiosity, I had them come out to do some mold testing. I was very surprised that the results showed my air quality was okay and the growth in my home was small enough for me to clean on my own. I saved alot of money going this route as I am sure a remediation company would not have told me this

El
Review №38

I found these guys when I was looking for a company to do some mold removal. Just out of pure curiosity, I had them come out to do some mold testing. I was very surprised that the results showed my air quality was okay and the growth in my home was small enough for me to clean on my own. I saved alot of money going this route as Im sure a remediation company would not have told me this

To
Review №39

We used this company for my 93yr old grandmothers flooded basement. Prompt response, handled the water clean-up quickly. There was a door in the basement for carpet/pad removal. For some reason they chose to drag a soaked carpet pad up the stairs and thru the house to the garage. There are several damaged spots along the walls due to the baseboard removal. Maybe they assumed insurance would cover their damage?This is where things got interesting. It took the insurance adjuster a week to get to the home to assess damage and file a claim. Two days later, insurance notified me they would not cover the damage due to power outage/sump pump failure. This is when we started getting emails/texts about payment. I requested a copy of the policy so I could have a lawyer review it. I told KC Water Damage we were in the process of getting a copy of the policy and having a lawyer review it so we knew what our options were. This takes time and it had only been two weeks since I received the invoice. We asked if there was wiggle room in the bill if insurance doesnt cover the claim. They say no.Next thing I know, I get a call from this company - threatening a mechanical lien. Soon after, they indicate a lien has been filed and I will be receiving notification via mail. Never received anything. I voiced my concerns about their business practice and requested a copy of the contract they indicated my grandmother signed. They never provided a copy of the contract and my grandmother indicated she never signed anything.Once I voiced my concerns regarding their business practice, they decided to no longer communicate with me and indicated we would be getting a letter from their lawyer. They were tired of dealing with us and all future correspondence would be via their lawyer. Keep in mind, all we were trying to do was find out if the insurance company should be held accountable (they had covered a previous flood in the basement) due to my grandmothers limited finances and a $7117 bill staring her in the face. It had been 3 weeks, not 3 months since service was provided.Be careful using this company. They will use the threat of lien (no lien was filed - they said it had been), lawyer (never received a letter), phone calls, emails and text messaging as scare tactics. They had no regard for our personal situation, just wanted their money at all costs. As a customer, you can find better.

Pa
Review №40

Our basement was infested with a benign mold when we first discovered it, we had neglected for lack of time and that grew out of proportion to spread across 2 walls in just 3 months. The guys at KC Water Damage responded quickly when they arrived and assessed our needs. They remediated the mold, located the source of the water infiltration through a tiny invisible crack behind the paint; stopped the water crack and repaired it. By spotting out the exact position of the source of the mold behind the wall and the humidity inside the basement they have now permanently removed it they told me. I have no hesitation recommending KC Water Damage to anyone looking for high quality service at a reasonable price.

El
Review №41

KC Water Damage is Your men delivered! I didnt think it would be possible to fix the fallen ceiling in such a short time frame, yet you guys proved me wrong. The remediators were very cautious around the property and made sure that everything in the home was secure and that no other damage would result from the water leak. I now have a safe, leak-free home. You guys rock!----------they are the best

Bi
Review №42

We called kcwatetdamage at 2 oclock in the morning and they were here within 30 minutes. Did a great job, very trustworthy people. I highly recommend them. They took care of payment. We will use them again if needed.

De
Review №43

KC Water Damage team is great to provide cleaning services. They are always available to help!

Ch
Review №44

KC water damage Restoration is really a good company.the guys are really expert,sincere to there works. In my life I saw that they remove water very quickly as a dry places. I greatly admire them.

Je
Review №45

I called KC Water Damage Restoration when I found a leak underneath my house that was damaging my floors. They came quickly and took care of everything! You cant even tell there was ever damage done to my floors! They did a fantastic job.

Ta
Review №46

My basement flooded so I called Kc water Damage and they came out with in minutes after calling them. They got my basement cleaned up and dryed out quick. They did and excellent Job and was really professional at doing their Job. I would recommend this company to everyone. Pat and his crew did a really great Job at cleaning up my basement.

Ty
Review №47

Water Damages completely upset your life. Plus there is always the threat of mold. Ive had the unfortunate experience happen to me twice. The first time I used a company that promised to make it Like it never even happened. That was HARDLY my experience and I regret ever choosing to work with them.KC Water Damage Restoration is the definition of excellent customer service. They promised what they delivered. They showed up on time. They finished on time. They worked supremely well with my insurance.Could not have been better!

Tr
Review №48

I called saturday night looking for help with some rain water that had came in my home. they arrived at my home that same night. He addressed all my questions and was very patient with me. He gave me a quote and scheduled the job. I was very pleased with how quick there response was late on a saturday night. highly recommended

Mi
Review №49

They showed up at her house at 12:30 at night worked all night long. Very very professional we would absolutely recommend them to her family and friends

Sa
Review №50

I wont get into the personal nature of my issue - but will tell you this. KC Water Damage response time to my rental property was excellent and saved us from what could have been a lot worse (in damage and money). I appreciate your professionalism and hard work. Thank You

jo
Review №51

Very good job. We had a busted pipe and they were here within 25 minutes and very professional

Er
Review №52

We had a minor flood coming from the upstairs bathroom into the downstairs kitchen, pouring through the light fixture. Patrick from KC Water Damage came out and inspected the damage and was very honest with us about our options. He didnt push any services on us and just provided us the information we needed and told us what he could do to help. He went above and beyond in helping us with drying the area, and came back to check in on it the next week. KC Water Damage should be the first call you make if you have any flooding issues!

Am
Review №53

I was on vacation and found out about mold in my dads condo.  I was devastated!  I contacted kc water damage and they assured me they would take care of everything. They met me the next day, walked through the damage that needed to be done. The next day their team started and worked long hours 7 days a week to complete the recovery so my tenant could move back in quickly.  I truly was at a loss in a very scary situation, but they accomplished it all so quickly.Thank you so much

jo
Review №54

We had water damage and they came and cleaned up. Fast and well provided service and I would definitely use them again. Proud of them and thanks for everything.

Fr
Review №55

I used KC Water Damage for a flood in my basement. Patrick was quickly on the job, assest the situation, with in an hour he had a plumber fixing the problem and his equipment in place to dry out my basement. It was very pleasant experience for what I thought would be a nightmare. I thank Kc Water Damage and if needed would call them back with no hesitation.

An
Review №56

Thanks the team they are really hard working and happy to get quick carpet cleaning service. Made this very attractive now. I am sure to keep service from them in again.

An
Review №57

I was visiting some friends who had just purchased their first home a several months back. Talk about a happy couple! They were ecstatic...at least for a little while.When I was there, there was this weird smell. I asked them about it and they said that it had started a few weeks back. Well, living in the country one can get weird smells from time to time. By the 3rd day, the smell was getting worse. We decided to check it out and see what was going on. We followed the smell to the basement and found that there was sewage backing up in the toilet and started coming onto the floor. They were horrified!!!They called the guys at KC Water Damage and they came out right away. And wow! Talk about being impressed. I was so impressed with these guys. They handled the mess professionally, they were very courteous, and they delivered exactly as promised.Needless to say, my friends are once again in love with their new home thanks to the guys at KC. And I was awed by the professionalism of these guys. Two thumbs up for KC Water Damage.

Ta
Review №58

Kc Water Damage is awesome! They are very professional, polite and they were always on time. Hopefully my basement never floods again, but if it does, Kc Water Damage is the company I will call!!!

DO
Review №59

Very good service and their activities really fantastic. These guys are awesome. A few weeks ago I had a water damage in my home, water damage recovery arrived promptly. KC Water Damage Restoration was knowledgeable and professional. I am very thankful I found a company like this to help me with such a stressful time. I would recommend to all if you should ever experience a water damage.

Mi
Review №60

Very prompt company!! I called with water in my basement they arrived soon after. Honest people and professional work!!

pe
Review №61

We had a flood and kcwaterdamage did a great job will use again If needed

De
Review №62

KC Water Damage is the most affordable mold testing and mold remediation company in Kansas City. They help create conditions which are not hospitable to mold and theyll make sure to kill all the toxic molds inside your house. Great job

Ha
Review №63

This is the best water damage Restoration in kansas city. I had a leak in my water tank. I called them. They arrived and did a great job. Highly Recommended.

Ad
Review №64

Our second story toilet backed up, and the water spilled through our ceilings to the first floor. We had no idea what to do, but found KCWATERDAMAGE Emergency Services from our brother who had used them. They cleaned, disinfected, and dried all the mess. We were traveling, and were afraid we were coming home to an intolerable mess. When we returned, our floors were actually cleaning when we left, and other than a hole covered in plastic, you could barely tell something had happened. We also hired KC WATER DAMAGE to make the repairs to the house. Excellent job. CAN I SEND YOU SOME MORE TOMORROW

Ma
Review №65

I have used service of KC water damage.They provide very quick water removal service. Great service..!

Jo
Review №66

Working for this company was a pleasure. I recommend this company at anytime to be your assistance. Thanks..

Ma
Review №67

Used this company for my home when we had some flooding. They were fast and professional. I would recommend them to my friends.

Ba
Review №68

KC water damage restoration really came through when I needed them. You really hardly ever think about needing someone specialized in water damage restoration until the day that you do. I could not believe my bad luck, old pipes! And of course no idea where the water was coming from. There was water everywhere and it could have been worse if they hadn´t shown up so fast. Luckily they could locate the leak fast and repair the damage. Thanks guys, you´re a lifesaver! I will definitely use you´re service again although I hope I will never have to ;)

Li
Review №69

Excellent customer service! They took great care of our flooded living room, quick response and top-notch work.They even sent one of their office gals to make sure we were satisfied and the work was correctly done, Id recommend KC Water Damage Restoration to anyone .

Ga
Review №70

For the past 6 years I have had my carpet cleaned by KC Water Damage and Im very appreciative for the excellent service combined with superior results they provide. Ive tried other companies before them and no-one comes close.

Dr
Review №71

Excellent customer service! KC Water Damage is the best company. Thanks, KC Water Damage Restoration. Highly Recommended!

He
Review №72

Great customer service ever and very fast response. They were very helpful, honest and did an excellent job within 30 minutes with a affordable price!!

Un
Review №73

Very professional highly recommended to anyone they were prompte and Did the job right

ge
Review №74

We had a major flood in our Hotel and they were very professional and we will use them again

Me
Review №75

I am really happy. KC Water Damage Restoration really awesome. Thanks.

Li
Review №76

These guys helped me sooo much! I honestly thought the gross water damage in my home was just going to stay there forever and would never be fixed.. Either that, or I would have to pay some ridiculous price for them... :( LUCKILY, I came across KC water damage and thank goodness I did. They came out and got the job done so quickly, it was amazing. Not to mention, they did the work with class, respect, and were very polite to my family when I wasnt home. It was so refreshing, you dont come by these kind of people and this quality of work every day. I highly recommend!!!!

Th
Review №77

We had raw sewage it was a mess i called patrick at KCWATERDAMAGE they came out promptly that morning removed the carpeting and padding disaffected and cleaned everything put blowers and dehumidifiers in to dry out furniture and walls in hope of saving them. Three days later determined walls were still too wet after doing moisture readings and came back today with a full crew to pack up my entire basement move all my furniture and then remove the damaged drywall and insulation. They have cleaned scrubbed and disinfected every square inch of my basement. PATRICK and his employees are amazing extremely professional and very knowledgable. I strongly recommend them.

Lo
Review №78

I called a few weeks ago to schedule a rug clean for a condo move out. I called to confirm the tom appointment the day before and was told they would be there. No one showed up, no one called to explain why a no show, and no one returned my calls to find out where they were. Extremely disappointed!!

Ju
Review №79

We had pipe break and we called KCWaterDamage and excellent people we are very very pleased with there work we had them build back our house I would use them again Dr jm

Bo
Review №80

KCWaterDamage is an excellent company. They showed up at 3 am, after a water line broke. They didnt charge us and billed the insurance company. Very good company.

Jo
Review №81

KC Water Damage provides fast water damage recovery and carpet cleaning service. I used many time KC Water Damage service in Kansas City. I really like their work.

Pe
Review №82

Our business flooded and we called kcwaterdamage very fast response time and great customer service th r y handled everything our insurance company recommend kcwaterdamage and so do I

Sh
Review №83

I had my carpets cleaned by Kc Water Damage and they do a fantastic Job. They are honest, dependable and hard workers.

Ch
Review №84

KCWaterDamage did more than expected and we are very happy with them

to
Review №85

Kc water damage did a great job for us great service very good company

Jo
Review №86

I called kcwater damage because i woke up at 2:45 am and my pipes were all busted up. I called at 2:50 and pat answered and him and mindy were at house in 30 min and everything was fixed and cleaned up perfect. They were very professional and was very nice. I would highly recommend kcwater damage. They saved my house from getting all moldy from there prompt response.

pe
Review №87

KC Water Damage professional provides best water damage recovery service in kansas city. I have used the service many time.

Ro
Review №88

Excellent customer service showed up on time

Da
Review №89

They were here and did more work than we expected very very very very pleased.

su
Review №90

KC water damage provide fast service with fair prices. I highly recommend this service.

Be
Review №91

KC Water Damage is the best company in Kansas city. I highly recommend this service.

La
Review №92

KC Water Damage provide cleaning service. I would highly recommend KC Water service.

ja
Review №93

KC Water Damage provides fast water damage recovery and carpet cleaning service.

da
Review №94

Very good service..thanks for your hard work

Ru
Review №95

THIS IS A HONEST COMPANY KC WATER DAMAGE

Ja
Review №96

In Kansas city Kc water damage provide the water removal and water cleanup process is completed by our highly-trained technicians.

R3
Review №97

Water damage came out and took care of it lyrics very very pleased with their service very nice and did excellent job KC water damage highly recommend them

Hu
Review №98

They do excellent work kc waterdamage.

An
Review №99

When we had a flood in our house KC water damage showed up within 30 minutes they did an outstanding job of drying out the whole house was flooded.

An
Review №100

KC Water Damage excellent service did more than expected.

Information
11 Photos
100 Comments
4.7 Rating
  • Address:400 Cypress Ave E, Kansas City, MO 64124, United States
  • Site:http://www.kcwaterdamage.info/
  • Phone:+1 816-875-0533
Categories
  • Carpet cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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