The three stars here is for how genuinely nice the owner and staff were. The made me feel so comfortable. The place is cute, and they have some very nice pieces with good pricing. Their jewelry cleaner is nice as well. I had to remove 2 stars because unfortunately, my purchase there was a total waste of money :( I came to get my engagement ring sized based on recommendation from the appraiser. I cant remember if he sized my finger or not, but when I got it back the first time, it was still too big. So I asked him to resize it again. It was a little better but still felt loose. I decided to live with it a few days to see if it worked. It didnt. I still had to wear an adjuster. I spent $120 for resizing ( that he did twice), the rhodium plating, and some cleaner. I ended up taking it elsewhere after this experience, and they had to take the ring down again almost an entire size! They took it from a 5.25 that this place left it at down to a 4.5 which is PERFECT! So I ended up paying the other place about the same price to get the ring sized for the third time. :(

Purchased my Wife’s engagement ring from Beau. Throughout the entire process he was awesome and helped me add personal touches that made the ring a truly one of a kind. I recommend everyone I know looking for a jeweler to go see Beau. Can’t beat his prices and service is best in the business. Will definitely be back for future purchases.

Great crew to handle anything from trades, fixing, and even customizing jewelry. I respect how fair they are with pricing. They never low ball. I will be a Repeat client for sure.

I was traveling and stopped in with a prong question regarding my 6 year old 3 stone diamond ring. Bench Jeweler GLENN ARCENEAUX stopped what he was doing, examined the ring, showed me that each stone was loose and immediately dropped it in a small envelope telling me not to put it back on my finger until it was taken back where purchased and the diamonds be reset in a new setting. In addition, he sent me off with a printed diagram on which he sketched an overlay of my ring’s issue and spent at least 30 minutes with me. When I got home my husband took the ring back to the original jeweler who was mortified, confirming Glenn’s findings and is resetting it at no charge as we speak. All this and I’ve not spent a dime at Franklin Fine Jewelry. I’ll clearly be back!

Beau did amazing with our engagement ring. Excellent customer service and expertise advice. He will help you find Exactly what you need. Thank you Franklin Fine Jewelry 🙂

I got a gorgeous vintage pearl ring, and couldnt have received better service. The owner is extremely knowledgeable and friendly. It became my favorite place to shop after just one visit.

My process started a few years ago when I bought my wife’s beautiful engagement ring (solitaire) and we worked from there. The pricing was amazing. My wife’s ring needed a nice compliment, so we had 2 pieces custom made for my wife in a rose gold, and then my band was also custom made in a slim rose gold. The pieces turned out exactly like we wanted, and we couldn’t be happier. Again, the pricing was unbelievable. I have sent several folks to work with Beau, from my best friend to my pastor. Could not recommend Beau any more!

Seriously, shop here instead of at the big jewelry stores. Helped me find the perfect engagement ring with 0 pressure, customized it exactly how I wanted it for a great price, and got it to me super quickly. And then, when a small diamond chip fell off months later, they repaired it in minutes totally for free, shined, and cleaned it. This is the kind of fantastic service you only get from small locally owned businesses and I will only shop here for jewelry from now on. Thanks guys!

Best jewelry store in the area. Reasonable prices and customer service is outstanding. Support local business!

Beau and his team were amazing to work with. I got my future wife’s engagement ring and our wedding bands through them and the quality is through the roof on all three pieces and as good as the quality is, the prices were even better. All of my future jewelry purchases will be made through this team! Special ordered her enhancement ring and it was ready for pick up right on schedule. Just an awesome couple of experiences and I wanted to share. Highly recommend this place!

Had the most pleasant experience this afternoon. My wife and I walked into Franklin Fine Jewelry about 5 minutes before closing time. Upon entry, We were greeted by Beau And his wonderful staff. He asked my wife what she was interested in and directed us to a wide variety of beautiful rings. The neatest thing is there was zero pressure from the staff. We walked out with a wonderful piece and the price was a fraction of the National Chains. I strongly encourage anyone looking for anything that shines, to give Franklin Fine Jewelry a visit. Great location and wonderful buying experience. We will be back again.Dale FordMurfreesboro Tn

Franklin Fine Jewelry is AMAZING!! Wasn’t sure what to expect going in but Beau is SO knowledgeable, friendly and awesome!! We got a new wedding band and he was super patient and helpful. We didn’t feel pressured at all. Would absolutely recommend FFJ and Beau! Also we traded in some old jewelry and that process was easy as well. Feel like we got a great deal on top of the amazing customer service. A+ gold star!

Beau Leonard at FFJ was great to work with! Very knowledgeable and easy to work with! We had a ring that needed to be redesigned. He helped me to pick out a great new setting for my beautiful emerald! He also helped me pick out a beautiful new sapphire ring for my daughter! He has also helped to repair missing stones in a band of mine!! I highly recommend Franklin Fine Jewelry for ALL your jewelry needs!!

Franklin fine jewelers have an incredible collection, at great prices and excellent service! Their no non-sense, no sales pressure atmosphere makes shopping for jewelry fun. Beau has been incredible to work with...my husband just bought me a gorgeous ring from him and Beau even helped convert my old ring into a beautiful pendant.

Franklin Fine Jewelry is the only place I will go for jewelry they have the best selection! Beau the owner is amazing and so helpful. I found an antique wedding ring and band that was so close to what I lost. I love that there is only 1 of my wedding ring set. When you buy from them they offer lifetime cleaning and sizing on any piece of jewelry!!!

We have great things to say about our experience working with Beau, and would definitely recommend Franklin Fine Jewelry! Beau went so far above and beyond a service level we could have received anywhere else, as we were looking to purchase a 4+ carat, radiant cut, center-stone. The wish-list was high, and Beau repeatedly went out of his way to offer us options, locate several examples he sourced outside his store, meet us after hours to accommodate work schedules, and get us exactly what we were looking for at a price that was untouchable. Well definitely be doing business again in the future with Beau and FFJ!

Franklin Fine Jewelry is a one stop shop. The sales, service and price is unbeatable. Whether you need a repair or something new for that special someone this is the place to go. A truly wonderful experience.

Beautiful jewelry with great prices. The people who work there are always willing to work with you to get exactly what you’re looking for. They definitely seem to care!

An excellent jewelry store. Highly recommend. The customer service is amazing. I had to have a ring cut off my finger and brought it in to have it repaired. They did fantastic. My ring looks brand new. You can’t tell a repair was done at all. Beau and Jason are both amazing. Will be back again for certain.

This is the best Jewelry store in TN, and Beau is a pleasure to work with! I would highly recommend to anyone looking for any piece of jewelry. They have gained a lifetime customer!

These guys are great! Onsite repairs, quick turnaround. So far I’ve o my bought 1 piece, but I will go back!

I have bought from Beau twice over the past 3 years and had nothing but great experiences. Hes very personable and treats you as a friend. He has sized the rings right on time and replaced a small diamond without us asking. His shop goes above and beyond. Our family is happy to see him having a store front home.

Beau and the team here are awesome! I told him the style and we only went through a few and we picked out the perfect one. He was also able to take my great grandmothers wedding ring and convert the diamond into a necklace. Theyre extremely nice and easy to work with. I would recommend anyone looking for jewelry to go here instead of the other places.

Have bought multiple items from Beau and his staff. They have made the process seem less from having an idea to purchase. Definitely recommend him to anyone looking for jewelry.

Beau & his team are wonderful jewelers. My husband & I have purchased all our wedding jewelry from Beau. Then I worked with Beau to design earrings & a pendant to match my engagement ring. I recently took my husbands wedding band in to be fixed because he had broke the underside of the ring. Glynn fixed his ring in less than an hour and my husband loved it! I’ve sent servers friends to Beau and his wonderful jewelry!

This place always is top notch. I couldn’t recommend a better place to shop for all your jewelry wants.

The team at Franklin Fine Jewelry is knowledgeable and the customer service is incomparable...Amazing selection, custom work, quality is second to none, honest and upfront pricing...I have found my go to for Jewelry!

Great selection and great staff. Love their location on their square of Downtown Franklin.

It’s always an amazing shopping experience! Any question you have is answered and you aren’t rushed or pressured with your purchase. The quality coupled with the price is unmatched. I will never buy jewelry anywhere else other than here. Beau and Jason are the best!

Youll have a fabulous experience at Franklin Fine Jewelry! They are so knowledgeable with the diamonds! They will be patient & listen to what you wan to do. They are just so kind. So wonderful and great to work with. You wont be disappointed!!

All of our experiences with Beau have been nothing but the best! My engagement ring, my husbands watch and my “right hand ring” have all been purchased through Beau. He makes you feel like you’re his only client, genuine and real. We will never get jewelry elsewhere! 10 stars!!

Franklin Fine Jewelry is by far the best experience I’ve had in town. Customer service was superb. I came in to purchase an engagement ring; I was unsure on what exactly I was looking for, I only had an budget. Beau steered in the right direction, and I left with confidence and an beautiful engagement ring that was in my budget. If you’re looking for a reliable, certified, legit jewelry buying experience, Franklin Fine Jewelry is the place for you! Thank you Beau and the Franklin Fine Jewelry family!

Beaus selection, prices, and customer service are unbeatable! He helped me find the perfect engagement ring and wedding band for my wife. Ive gotten a few different pieces from Franklin Fine Jewelry and all of them are stunning! I am definitely a customer for life!

Jason was the best!! I gave him my budget, an example of what she likes, and he helped pick out the perfect ring for my fiancé. I wanted to make sure she would like it, so I brought her to the shop to look and the first ring she gravitated to was the piece Jason had shown me. You can’t go wrong with these guys!

Beau is hands down the best in town! Honesty is key with this guy. He made my first ring purchase extremely easy and made me feel comfortable with my purchase. Still love the ring to this day and will definitely be back! Highly recommend!

Had a great experience with Franklin Fine Jewelry. Was recommended to Beau by a mutual friend and so glad I was! Beau made me feel confident and important from the moment we started talking! My wife’s wedding band is flawless and it’s all thanks to Beau and the team at FFJ. Thank you so much!

We were able to visit this new gem last weekend during the franklin main street festival. What a pleasure to meet Beau and his staff. The service was so personal and hometown in nature. They were so helpful. The quality of the jewelry was outstanding.Loving to shop local at Franklin Fine Jewelry!!!

Beau and his staff are so amazing, knowledgeable, and helpful. Beautiful jewelry and great prices! 10/10 Would definitely recommend. I love this place I’ll definitely be stopping by again!

This was the best “first” experience I have ever had with a jeweler. The guys were so knowledgeable and helped me find the present will make me a star. Price shocked in a really good way!!! I’m going back!

Beau has been nothing short of amazing for the past 6 years. Hands down the best jeweler in the business. My wife and I will continue to use him for all of our needs for years to come.

Have purchased from this family for several years and have referred dozens of satisfied friends and family. Would not use another jeweler in town due to the customer service we have received over the years! Price and quality can not be beat.

Beau and his team went out of their way to help me find the perfect diamond and engagement ring, as well as wedding bands for my fiance and me. They can get or make whatever piece of jewelry youre looking for. Highly recommend!

I couldnt have asked for better place to purchase my engagement ring. Beau and company couldnt have been more knowledgeable and welcoming through a very intimidating process! These guys are second to none and I highly recommend them for any and all your jewelry needs!

The perfect experience when it comes to picking jewelers. Service was amazing! Educated me on what I was buying and saved me money over other places I’d shopped. Would definitely recommend them to anyone

Our experiences with Franklin Fine Jewelry and owner Beau Leonard have been excellent! He is knowledgeable, honest and has a beautiful selection. We highly recommend them for any jewelry purchase!

By far best Jewelry store in Nashville! Quality and service both above par!

I have known Beau and his beautiful family for years. I have never bought my jewelry anywhere else. You will not find better quality or better prices anywhere else. The customer service is amazing too. 100% guaranteed first class. Anytime I needed resizing, lost a stone, rhodium plated, stones tightened, appraisals, you name it; I was always taken care of. If you are looking for excellent service and magnificent pieces of fine Jewelery, Beau and his team at Franklin Fine Jewelry is the place to go.

Worked with Beau to create my future wife’s engagement ring and I was extremely pleased with the experience. Beau is great to work with - very knowledgeable and personable while providing a high level of customer service. Will 100% go to him again for all my custom jewelry needs.

Great dealing with Beau!!! He was knowledgeable, non-pressuring, and had a great selection! I was very happy with my purchase and he has a customer for life.

I went to Beau at Franklin Fine Jewelry to get my fiancé’s engagement ring. I shopped around at other retailers but none of the jewelers were as knowledgeable or helpful in picking the perfect ring. I would highly recommend Franklin Fine Jewelry to anyone looking for an engagement ring or any other jewelry.

I recently lost my main diamond in my wedding ring downtown at the NFL draft. I was so upset! My husband reached out to Beau, who is our jeweler and also sold my husband my ring 6 years, to replace the diamond. Beau was such a great help and so amazing in the replacement experience. Thanks so much Beau! I love my ring!!

I purchased my first time right after I moved here from Florida and I have never even thought of going elsewhere. THE SERVICE AND KNOWLEDGE CAN NOT BE MATCH! It’s been over three years and every experience gets better than the last! You would be making a MISTAKE by wasting your time shopping anywhere else!

The best jewelry store around without exception. I used to shop around for jewelry for my wife until I met Beau. I’ve since bought numerous pieces from him and always at exceptional prices. Beau always finds exactly what I need for the occasion and he’s always within my budget. I highly recommend Franklin Fine Jewlery.

Needed to find the perfect diamond upgrade for my wife for our 10 year. Beau crushed it and she loved it! We’ll definitely be back!

My Wife and I worked with Beau to find a higher end watch. Beau was extremely patient and worked with us to find the exact set up my Wife was looking for. The process couldn’t have been easier and we couldn’t be happier.

Amazing customer service. The selection and quality of the pieces here is outstanding. What a great addition to Franklin !

Bought my wife a 20 year Anniversary ring. I couldn’t ask for better service anywhere in the world. I was made to feel at home by the entire staff. Beau was amazing to work with. I’ll never buy jewelry anywhere else.

Awesome Experience! Will only work with this shop going forward! Great people and very friendly!

Amazing selection of jewelry, and the owner & staff are super professional and were able to answer all my questions!Convenient location on the round-about in downtown Franklin too, with easy parking.

Found exactly what I wanted and was pleasantly surprised on the cost.

Great selection. Lowest prices. Treat you like a family

Beau is absolutely the best!!! He is right on with creating exactly what u want!!! Wouldn’t go to anyone else:)

Their staff and selection of jewelry is amazing, I would recommend them for anyone with any jewelry needs! Best prices I found!

Very knowledgeable and friendly staff. Beautiful variety of jewelry and by far the best prices i have found.

Unbelievable customer service and knowledge. I have always wanted a “Jewelry Guy” and now I have one!

Great selection, awesome customer service!

Great selection and prices. If you are in the market for jewelers, you must visit Franklin Fine Jewelry.

Service was great and owner is very personable. Ill definitely be back!!

Great quality and customer service I highly recommend Franklin Fine Jewelry.

Amazing and friendly service with the best quality jewelry. You never feel pressured while they help you find what you love most.

Awesome store , great prices , great service ,will defiantly be my go to store to get the best prices on fine jewelry !😀

Beau has been extremely easy to work with and has the best prices in town. Don’t go anywhere but here!

Amazing jewelry and even better customer service

Top notch service with great prices and the quality.

Beau is awesome! Only place we go to buy jewelry!

Great prices and such a knowledgeable staff.

Im a repeat customer, excellent service and prices. Im a customer for life!

Beau is honest and gives you the best price possible. If anyone I know is looking for jewelry, I tell them about this place.

Beautiful jewelry, knowledgeable staff!

Any thing you need, this place is a one stop shop!! Oh not to mention the BEST prices as always!!! No reason to shop anywhere else!

Great selection and service