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Complete Performance
8999 Elk Grove Blvd, Elk Grove, CA 95624, United States
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Br
Review №1

Fantastic! I I took my sons 2001 4runner into Bobby at Complete Performance and they did a fantastic job.My son had blown a freeze plug and had an oil leak. Complete Performance replaced the freeze plug and discovered a loose oil filter and replaced it. (other shops could have embellished on the oil leak) I then had them do an overall inspection on the car. Found out the rear seal was leaking gear oil over the back brakes and the back breaks were not installed properly or for that matter working. Found the Rack and Pinion bushings were torn. Had them replace the seal and bearing on the rear seal and fix the brakes. Had them replace the Rack and Pinion Bushings, at a fraction of the cost another shop would have charged me. Also had them drain and flush the differentials and transmission.Truck runs great and best of all...TWO YEAR WARRANTY ON EVERYTHING THEY DID!I have had them replace a transmission on another sons car and have had them work on various cars over a 15 year period.If you want it fixed and fixed right take it to Bobby at Complete Performance. Thanks Bobby!Oh btw they took care of a bunch of other small stuff as well.

As
Review №2

I have been using Complete Performance for 10+ years. Bobby and his mechanics are the only people I trust with my vehicles. Every time I need repairs they get the job done in a timely and professional manner. Bobby is an overall great guy and he always assures me that they will get it taken care of. I highly recommend this business.

Mi
Review №3

Bobby is friendly and the service is outstanding. Always right on time and they have car ready quickly. I always take my car there for smog check and oil change.

C
Review №4

My Grandma has been a client or customer of Bobby the Owner of Complete Performance all the way back when He was the Lead Mechanic of Saturn of Elk Grove. When Saturn closed down Bobby the Owner of Complete Performance opened his own shop on Elk Grove Boulevard and my Grandma followed him there. Him and his shop are the only ones my Grandma will allow to work on her vehicles exclusively the 2005 Saturn Vue Redline that I purchased from her last year when she bought a 2021 Subaru Forester. Complete Performance has been the only shop that has done any mechanical work on this Saturn in the last 10 to 15 years, seeing as this Saturn is pushing 16 plus years of age. Plus I do have to day that my 2005 Saturn Vue Redline runs like a champ with no mechanical issues with almost 142 & a half thousand miles on it.

Mo
Review №5

Very friendly, and honest. Completely satisfied with the service.

Cu
Review №6

This place is very high quality, excellent, and overall great. Bobby was very caring and trusting when it came to fixing my car. The car he was working on was my car for 17 years until it completely broke down on us. When I came in contact with Bobby, it was surreal to see how my car had came back in great condition. I am forever grateful to have trusted him with my car. 10/10, This place is second to none. Will definitely come back again if ever my cars need maintenance. - Dulce

Xe
Review №7

Awesome service, recommended highly. People are very kind and nice. Fast service and reliable

Ry
Review №8

Very professional! Bobby will tell you like it is and keeps it real. If there is something that is needed or recommend he will let you know. We have been coming to complete performance for almost 2 years because of the outstanding services that they provide. Highly recommended!

De
Review №9

Bobby came through for us. He was able to diagnose my girlfriends car with an engine failure. He and his team ran a compression test and let us know the results werent good unfortunately.I had our car towed back home since the cost of the repair were greater than we expected. Bobby kept it honest and advised us to try and use the funds toward a new car instead (repair cost was greater than the cars value).I called Bobby today as I noticed our spark plugs and coils were left out. He answered promptly and remember us from a week ago. He still had the parts on him and said we could come by to grab them if we wished.We had an unfortunate and horrible situation but bonny was clear, go eat and timely in his responses. I appreciate his professionalism!

Sh
Review №10

The service at Complete Performance is a cut above the big box shop. The owner himself will sit with you to carefully make a note and address of all of your vehicle concerns. The staff is 100% professional and extremely efficient . The many years of experience and knowledge is a plus. We were needing a new valve cover due to a leak. We received a complete vehicle inspection at no cost and a plan on how best to prepare for future vehicle needs. In the end, we also agreed to replace worn out spark plugs and the plenum gasket. The prices are extremely fair, and the labor time was within the estimate. We are happy customers, and we are repeat customers. I would highly recommend Complete Performance for all your vehicle needs.

Jo
Review №11

They used poor quality parts and upcharged for premium parts late delivery and all around didnt do what they said they would. I am actually worse off than before I went there. I would NOT recomend this shop to fix my bicycle, let alone any auto you value.STAY AWAY FEOM THIS PLACE !!I DO NOT RECOMMEND IT

De
Review №12

Bobby is an amazing person and hes honest about everything, prices are reasonable and if you have more than 1 problems, he will let you know which is important first then you can do little by little until your rides sound freshly new and I would definitely goes back again and hes our regular person, and yall might want to avoid big names like brakes master, dealerships and Pep boys. I give him a 5 starts :-)

Da
Review №13

Our family has been taking all of our vehicles to Bobby for over five years. Bobby and his knowledgeable staff are always able to diagnose what other shops couldn’t. It is impressive that Bobby and team can work on the most difficult cars, such as AMG. Bobby and the technical team are top notch and work in an extremely speedy manor. The rates are very good and fair, with the entire experience being highly professional and personable. We like to support our local community by working with our local businesses, and will definitely go back to Complete Performance (but we hopefully not to soon – haha). Thank you Bobby, Mango, and team!!

ev
Review №14

Based on several recommendations, we took our vehicle into Bobby for an intermittent issue. After several quotes and misdiagnosis’s from five, yes, five other shops, the team at Complete performance identified the real issue, and gave us a great price to get the repairs done quickly, and done right! Thank you…we will be taking our cars to Bobby from now on!!

Ar
Review №15

Good customer service and knowledgeable.

To
Review №16

I cant recommend CP enough! I live near the shop and have worked with Bobby (the owner) at least 10 times on a variety of jobs for my car. Every time he has made an effort to take care of my car right. From oil changes to belts to steering hardware to electrical and AC issues he and his team have always been skillful and quick at diagnosing and repairing issues with my old 90s Volvo. Hes honest and direct, and Ive been very happy with work done at this shop.

To
Review №17

Great customer service had my transmission repair there and smog Mechanics know what they’re doing you ask question they have answers good Quality work I would recommend this place once again thanks Complete performance u have customer for life

mi
Review №18

I had my 3 vehicles go through this shop and it was great. Bobby is great at customer service and does go over and beyond.

la
Review №19

Bobby is the bomb.com he got my sons car back running and at a reasonable price. I would recommend him in a heart beat. Found me a great mechanic. Thanks Bobby

An
Review №20

Always available and happy to help! Very realiable

ca
Review №21

Bobby is honest, upfront and easy to talk to. I appreciate him working with our budget and helping us prioritize the work on our GMC Acadia. We now have a three phase plan to get through all of the repairs. I appreciate that he listens to our situation and provides customer service that is above and beyond! A couple of years ago I brought my Ford to him and he took to the time to price out all the repairs and help me decide that it was a better investment to just go and buy another car. Since I dont know much about cars, I appreciate him taking the time to explain concepts and not take advantage of me by overselling. This place is a hidden gem!

Cl
Review №22

Bobby made it so easy! No appointment, I just walked in. He got my car smog quickly and easily. Great price. Excellent customer service. Thanks for being so awesome Bobby. I will be back in a few months to also smog my Mercedes when its tags are due.

Ke
Review №23

Gas and the store are fine but the repair shop lied to us about what the truck needed. I wouldnt recommend the repair side.

Ke
Review №24

Bobby is always accommodating. Smog test was quick and easy. Previously they have done repairs, oil changes and transmission services on our cars. Great friendly and honest place for all auto repairs.

Te
Review №25

Bobby found the problems to my air conditioner not working, fixed the problems in an extremely speedy manor, charged me a very reasonable rate, and he was very professional and personable. Will definitely go back to Complete Performance with any problems with any of our vehicles.

Ma
Review №26

I took my truck to complete performance a Triple A approved auto shop the people there at 1st word generally concerned made me feel welcome after them having my vehicle for 2 months nothing done I was gonna take my vehicle away from them at that point they DE stroyed the inside of my vehicle Guarded it it the whole thing so that they thought that be able to keep the job I have missing parts damage to my anterior to my dashboard to my face of my truck the owner is a cocky arrogant man that was offering to do insurance fraud for the job on my truck I have it and recordings that that man was willing to high deductibles overcharge for parts to put money and other peoples pockets I had to have a tow truck come and take my vehicle non running I took my vehicle theyre driving operable had to have it pulled out on skids have 3 months later do not take your vehicle to the shop

Br
Review №27

Bobby has been taking care of my family vehicles for over 10 years. My Toyota Highlander is going on 295, 100 miles thanks to Complete Performance staying on top of regular maintenance and taking care of needed repairs as soon as trouble shows up. Great service! Great people!

Go
Review №28

Spent $5,000 on fixing a vehicle & the struts went bad after 20,000 miles & Bobby said there’s nothing he can do about it. I said only 20,000 miles & they go bad & there’s nothing you can do about it he said and I quote when you’re done crying about it you can call me back then hung up.This is a prime example of someone who gives the term to a bad business mechanic shop!

Ja
Review №29

I am new to the Elk Grove area and was looking for a good, honest mechanic. I found THEM at Complete Performance! The crew was amazing, very knowledgeable (no matter who you talked to), and they explained everything from start to finish, including options and what the priorities were (lots of issues with the car). Excellent customer service goes a long way! I couldnt be happier. :)

Wa
Review №30

I have done business with Bobby at Complete Performance for more years the I can remember. He is honest , always straight forward and does excellent work. If anything is ever amiss, no hassle and no complaints. Prices are very fair. 2 Yesrs he put a new transmission in my Ford pickup. When it failed , he replaced it at no cost to me. He is always looking at ways to save his customers money.

Pa
Review №31

If your looking for a place with great customer service and who will get the job done the right way when it comes to your vehicle it would be these guys!! My car néver had any problems after I took it to them. I highly recommend you going there and to get your money worth and more...! Everyone who’s gone that I know had a great experience! Couldn’t ask for better service plus more...check them out, best if the best you’ll ever get!❤️ And save more!

Vi
Review №32

Great and fantabulous service, Bobby diagnosed the car well and it was so cheap to get it repaired as compared to others in market

ca
Review №33

My car didnt pass smog so I was referred to Bobby. Complete Performance did all the necessary repairs and it passed! Bobby provides great customer service. I would recommend them to everyone.

Am
Review №34

Bobby was excellent. He explained everything to me. I just found me a place to take my car here at Complete Performance. Thank you Bobby for your companys excellent service.

Ga
Review №35

Good customer service with friendly people. Quick smog was there for about 20 mins. Good price for the time. Would highly recommend

Ka
Review №36

Stopped into the Valero gas station that was next to this car shop on my way home from work and my car wouldnt start. Girl at gas station pointed me over here to see if they can help me. What an amazing crew they have here! The manager helped me checked out my vehicle, sold and helped me installed the new battery. I was out of there within 15 minutes! Thank you Complete Performance!

Ox
Review №37

Excellent service, Bobby nice guy, cheapest repair in town

Pe
Review №38

I was referred to Complete Performance by a trusted friend when I was in need of an affordable transmission. That was a few terms ago and Bobby has always made sure that my auto needs were met in a timely and fair manner. I take my car here for any and all issues and have left satisfied and not broke, which for me is exactly what I need.

Da
Review №39

I only take my saturn to bobby.he goes out of his way to help me.me and my 20 year old saturn love him.

Ni
Review №40

Always courteous and professional. Excellent service.

Ki
Review №41

My car did not pass the smog test and it was recommended that I go to Complete Performance in Elk Grove. They were very professional and friendly. Bobby and Jeff were respectful and honest and they kept me posted on the progress of the work. Everything got taken care of and my car passed smog! I am very happy with the job they did.

Em
Review №42

$135.00 for a diagnostic. I took my truck there to find out what was wrong. They plugged it into their OBDII scanner and found I didnt have a check engine light on. They couldnt tell me whats wrong.One of the mechanics drove my vehicle and came back and said something is wrong with Drive and Reverse but couldnt give specifics.In the end they recommend a throttle cleaning for 270 dollars.And a transmission flush for 599 dollars.Ridiculous pricing for absolute guess work.Bunch of charlatans work here.I feel like my money had no value here, I would advise everyone to steer clear.

Ma
Review №43

I’ve been coming here for years, why? Great, friendly customer service, reasonable pricing along with timely repairs. The owner Bobby is straight forward and doesn’t try to take advantage of you, and being a woman that is important to me. Tired of other mechanic shops trying to take advantage me 😖I can trust to get fair and accurate pricing that is comparable to others in the area. His work doesn’t have to be redone by another shop. Because it’s fixed right the first time.I wouldn’t go anywhere else to have routine maintenance and other work that comes along....even surprises!

Ro
Review №44

Ive been bringing my cars to this place for a long time and as of today still a great value with quality work.

ch
Review №45

Come one come all! Finally an honest shop! Bobby (owner) was friendly and courteous. Fast efficient work and took time to explain everything. Dont want to feel like a number? Let Complete Performance service and smog your car!

C.
Review №46

Ive been coming here ever since I moved to Elk Grove in 2012 when I got out of the military. Bobby has serviced multiple vehicles for me over the years and has always been incredibly friendly and professional in his work. Ive been to shops before where they spit jargon and replace a bunch of unnecessary parts just for some extra bucks, but thats definitely not the case here. He told me I might need another nonessential part replaced sometime down the road but not to worry about it right now and get the most life out of it as I can. Very honest and caring folks! I recommend this shop to anyone looking for quality service.

Vi
Review №47

The Customer service was excellent and Smog work was very efficiently done.

Jo
Review №48

Great shop. Had some smog issues they took there time to assist me get it cleared up. Ill definitely use them again.

Cy
Review №49

I brought my car here for a break and light inspection AFTER being completely taken advantage of at a different shop. I was in a bind and had to get my car retested before the dmv closed so that I could get it registered. The owner was really sympathetic and did his best to get me in and out as quickly as possible. I really don’t think any other shop would have rushed just to meet a customer’s timeline and I really appreciateed it. A great little shop focused on the customers rather than scamming people for money like the shop I went to first. If your car needs a little love I would definitely recommend this shop.

Re
Review №50

Friendly polite fast service

Da
Review №51

Scam Alert Youve been warned!! Never take your car here for smog, this guy name Bobby is a con-artist. He will fish you into fixing something more then that issue. Its all fake positive review here reason so they can stay up float for business. Bad Apple!! Check on yelp a lot of negative feedback!! This is another jiffylube if you know what I mean. Stay safe!

Je
Review №52

Bobby at Complete Performance has excellent customer service. He explains everything in detail and really cares about taking care of his customers. My wife and I wont hesitate to go back to Bobby should we ever need car repairs again. Thank you Bobby!

Ma
Review №53

After reading reviews of this shop, I was a little hesitant in going in for a smog check. I called ahead to see if they could have me in and out in an hour and they said they could accommodate me in that time frame. Once I arrived I was greeted by Amy with a friendly smile and great customer service. Chris in the service dept was extremely knowledgeable and pointed me in the right direction as my vehicle had some mods that were questionable.Overall, they had me in and out in the time frame promised, customer service was great and I will definitely see them in the future if I need any further repairs or service. Thank you all at Complete Performance and and keep up the good work.

An
Review №54

I had my brakes and routers done, was able to bring in my own parts. They also performed a diognosis of my oil system and were able to get rid of a bad leak I had. Great work!

R.
Review №55

Avoid this place. Looking for a kind, honest, prompt mechanic? You will NOT find that at Complete Performance, INC. A horror story just in time for Halloween. Good luck also trying to get a word in at all. He will not and does not listen to clients - especially women.

Da
Review №56

I cant rate it too badly, as I didnt end up getting my car fixed here, but I told them that my car just had a rattle I was concerned with, but was pretty sure there was nothing really wrong with the car. They were still going to charge me $100 as a diagnostic fee because they had to put it up on the rack, etc. So I left and took it to Dans Auto Repair about 2 miles away instead. They said they dont charge for putting it up and taking a look, and sure enough, he found it was just a piece of metal that had come loose and was rattling against the muffler. He said it wasnt needed at all, so he removed it and didnt charge my wife a dime to look at it and fix it. Im glad I suggested she not stay at Complete Performance.

AL
Review №57

Kinda expensive but very efficient got my car fixed fast but it was expensive.

Fl
Review №58

Complete Performance has been handling all my vehicle maintenance needs for years. They always do a super job. I use a funny name on google, but Im serious with this recommendation. These folks are excellent.

Ry
Review №59

Most honest friendly best auto service I have ever had. I dont take my vehicles any where else for service or repairs.

Ra
Review №60

Good place to get your car fixed its also gas station

Bo
Review №61

Ive been going to Complete performance for over 16 years. Bobby has work on all my vehicles from a 76 Nissan trooper, 98 Ford Explorer, 2000 Toyota 4 Runner, 2008 Nissan Titan to recently a 2019 Chevy Silverado. Bobby (owner) always greets His customers with a smile. He and his staff (this based on everything He has repaired and replaced over the years) have such a wide range of technicalKnowledge making complete performance a one stop shop. Bobby and his mechanic take their work to the next level and His quote is the price and is equitable across the board. In all the years I have been doing business with Bobby the one thing he doesnt do; is give you that up sell talk you typically get from other place (we looked over your vehicle and it also needs this repaired to get it back on the road ). What you can expect from Complete Performance is a comprehensive overview of the statis of your vehicle and what to keep a eye on. I own a Trucking company I know first hand the frustrations you can have with repair shops. If it works I stick with it; thats why Complete Performance is My bottom line and a loyal customer.Thank you for keeping my vehicles on the road.Robert Brashear

Ch
Review №62

Bobby is my go to guy for all our familys cars. Their work is always timely and they always do the job right. And when they fix something, it stays fixed.

ka
Review №63

I was helped right when I arrived, I needed my side view mirror replaced and they got it down within 20 minutes. great customer service and very friendly people.

Ed
Review №64

Fixed well and good. Pricey assessment though.

Ma
Review №65

I needed a brake and lamp inspection (it costs them 7 dollars and 5 minutes) but they wanted 121 dollars and over a day. I asked why and he got pissed and hung up on me. Obviously some shady stuff going on at this business. I would recommend going anywhere else

Em
Review №66

Great customer service , called and got a quote better than the rest in the area . Came in and got a full tune up at a great price . You can say I got the Conplete performance package 👍🏽

Ri
Review №67

I have had many german cars and I been to many german mechanics, this is the first time I was happy with BOTH the service and price. My regular BMW only mechanic quoted way more for a straight forward job (valve cover & gasket change, E39). Complete Performance was more thorough than my regular BMW mechanic both with my car and explaining what they did. If you have an Audi, BMW, or Volkswagen, I strongly recommend Complete Performance for German and European cars. They also fixed a steering fluid leak at no extra cost. I am I hooked on their service and knowledge. Thanks Bobby!

Ta
Review №68

Customer service was great.

Jo
Review №69

I always brought in my all 3 cars for changes of my break pad, and to be fix if something wrong with my cars, I always brought in my cars during weekend (Saturday) and guys who work Saturday very nice guys, he help me a lot, I spent money for all of my 3 cars, and I dont mind because the charges that been charge for me is reasonable, but now now I decided not to bring any of my cars in this repair shop because of the guy name bobby, he is so arrogant and he treat like not a citizen of this country

Ka
Review №70

Excellent customer service,reliable shop that stands by there name

ar
Review №71

Good service 👍 and reliable

Nh
Review №72

Called, Bobby, the head guy, to have my car looked at. Talked a great talk on the phone to pull me in and I did, but it was also the good reviews online that made me came in. Promised me a 10% discount on the service and when it was time to pay, said he doesnt know anything about a 10% discount. Serious now Bobby. You advertise the 10% discount on your business card, Yelp and on the phone, but you act stupid when its time for your customer to pay. I told him if you dont remember, then let me just show you your 10% discount advertisement, then it all came back to him. Got my 10% discount and that will be the first and last time I will be back there. Its so hard to find an honest mechanic these days.

Sh
Review №73

If you want to get taken........... go here. You should know the approximate cost before they charge you double. If they know youre in a bind they will take you ............ UNREAL.

To
Review №74

Bobby and his crew always do a great job, fast, good price, and most important honest!

Vi
Review №75

Run run run. Had my truck for over 3 months cuz it wouldnt pass smog kept doing things to my vehicle that did not need it. On top of that I had a brand new battery and it was completely dead when I went to pick up my vehicle. Broke my ashtray in my door in my backseat of my Tahoe and also I had a vape pen inside my glove box when I dropped it off it was all the way in the back melt it dont know what they were doing with my vape pen and why it was even taken out of my glove box. A very dishonest place and I will never send my worst enemy there. They took out my whole dashboard with the gas gauge in the thermometer and they were supposed to rebuild it well the only thing that working on it now is the gas gauge but my speed thermometer still is not working after I spend almost $1,800 and its still not fixed. stay away from there go somewhere else.

JE
Review №76

140$ to check for a leak, on just suspicions,do I look like boo boo the fool? Polite over the phone but in person a jackass and unprofessional!!!!

Ry
Review №77

They fixed my truck after I took it to 3 different shops and they said it couldnt be fixed. But Bobby is the man and he did the impossible!

Ma
Review №78

If I could give them no stars, I would. A while back, I had an oil change. The same day I notice an oil leak. They lost the gasket washer to the drain plug. I took it back and was told they would do it when a stall was free, then proceeded to put people in front of me since they had my money already. After 3 hours I gave up and took it home.

Ki
Review №79

I always check out the local places first before I go to a namebrand places. I truly believe in keeping the money in town with local family owned businesses.Complete proformance is a place that I will always trust with all my vehicle needs. Not only are they knowledgeable with working on Volkswagons, Toyotas and dodges ( which is what I own) they are friendly and welcoming with all my questions that I have. Big or small the owner Bobby take the time and go through everything with me.I like how they are backed by AAA and they also give a discount if you are a member with them which is a big plus because every penny helps.I highly recommend this business for anybody who has a big job or small job on a vehicle Bobby and his staff are the people to see!

uo
Review №80

Car died, got it towed to Complete Performance. Mechanic said it was a bad fuel pump and needed spark plugs. He told her the cost would be $860!!!!! The problem was NOT the fuel pump, but if it was other places quoted $500. I told her to get the car towed elsewhere and fast as this guy was obviously trying to take advantage of a woman in a bad situation. Stay away from this place unless you enjoy being taken advantage of and being ripped off.

MA
Review №81

Good place

Je
Review №82

Honest, trustworthy and guaranteed their work.

An
Review №83

This place is horrible I’ve been here 3x and each time no ones here to do a smog ....like why have smog on a sign if you obviously are never open ...they don’t bother to get up and greet you ..I came one time for a second smog check due to fail to pass and when I came back it was not the normal owner (who also is very oblivious to his customers) the guy here on the weekend was rude ..didn’t acknowledge his customer (me) happen to tell me ooo you failed and that was it no come back will take care of you this and that ..never coming back

ge
Review №84

I like old muscle cars

Ke
Review №85

Friendly neighborhood service station.

Mi
Review №86

A big hassle. This is the type of place that holds your clean smog certificate hostage (on an older car) until you agree to do other unnecessary repairs. They have no interest in getting you in and out.

Na
Review №87

Very professional and genuine. I will go back.

Sh
Review №88

Honest, fast & friendly. Thank you.

Ne
Review №89

Bad experience going to this business.

PL
Review №90

WARNING TO WOMEN:THEY JUST CHARGED MY ELDERLY MOTHER 130$ TO OPEN HER HOOD AND TELL HER SHE NEEDED A TIMING BELT.!!!!!!!!!!

Br
Review №91

Rip off here! They tried to charge me $170 To re-route a few vacuum hoses! Stay away from here, go get quotes and repairs elsewhere! Got the same work done for less than half of what they tried to charge me right around the corner.

Ju
Review №92

Bad experience!

Da
Review №93

Knowledgeable staff

2A
Review №94

Terrible service

Be
Review №95

Terrible!!!

Information
67 Photos
95 Comments
3.9 Rating
  • Address:8999 Elk Grove Blvd, Elk Grove, CA 95624, United States
  • Site:http://autorepairinelkgrove.com/
  • Phone:+1 916-685-4708
Categories
  • Auto repair shop
  • Gas station
  • Smog inspection station
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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