The salesperson who helped us, Daisy, was wonderful. Kind, efficient, and pleasant. She was the ONLY employee that wore her mask properly during our entire 3 1/2 hour visit. As a parent of unvaccinated children, I appreciated that so much.

Just moved in to the Sac area and needed to find a Honda Dealership near me. I chose Elk Grove because of the good reviews. It was a little farther then a couple of other dealerships but worth the drive. Service department was great and did not try to push extra work with cleaners/injections for fuel and oil. Will be coming back.

We got a wonderful service today at Honda Service for our car! Staff members were very polite and professional! We got the list of work done less than one hour! That was so awesome to have oil and filter changing, tire rotation with multipoint inspection, and brake replacement done so fast after a busy day.

Bee was a great help. He was very friendly, efficient, and honest about everything that needed fixing in the car. The ladies at the service desk were awesome per usual. Thank you guys!

I bought my Honda Accord from Ell Grove Honda in February of 2020. That experience was great, and so is the service. Ive had a few oil changes and all point inspections and my experience has always been good. The staff is knowledgeable and pleasant. If youre in the market for a new or used vehicle go to Elk Grove Honda. They do it right!

Service advisors were good and I got my car back promptly. The cost of $116 for an oil change was pricey though. My car is a 2011.

Our check engine light came on. We did a walk in and were very detailed in what they were going to do. Once car was left the technician gave us updates via text. Definitely recommend 👌

What a nice experience taking my vehicle in for service. Justin was my service advisor and he really went out of his way to just listen about the problem with my car and advise me what I should do. A much better experience than I have had at another dealer.Thank you for the help Justin. You treated me like a friend and made my visit very easy.

Everyone was so friendly and helpful. I recommend arriving at least 30min before they open to make sure you get in and out quickly on a Saturday.

After not wanting to buy a car, (due to having previous car paid off and not wanting a payment) it was such a great experience. Barry did such an amazing job with not pressuring us or making us do anything we didnt want to do.Make sure to ask for Barry on your next car purchase!

Great experience. Quick and simple drop-off and check in. I was able to get shuttle services to and from the Center with no issues. Timing worked out perfectly and did not disrupt my day. The service was completed within 3 hours, which I appreciated alot. Pick-up was also a very smooth flow. Someone was always checking to see if I had received assistance. Thank you for the speedy and efficient services.

Service writers and parts department were helpful and informative. I was able to get an appointment for the next day for an extensive service (100k miles) and a couple other unrelated repairs. The service and repairs were all done in one day. I have always been able to trust their recommendations (I know a lot about cars and my husband is a trained auto mechanic) and I never feel like Im being sold anything unnecessary.

Discovered an issue, splash guard was missing bolt, so drove car to Honda. They were able to repair temporarily until next regular service at no charge. Didn’t have appointment, they promptly identified problem, made repair and had the car back to me within couple hours.

Dave Ennis very kind and generous. He is one of kind gentleman. Professional and straight forward with communicating with me. Thank you!Technician, Andre M. Rivera top notch! Thank you as well.

Excellent service! They even suggested I wait for a service because it wasn’t necessary now. I appreciate honesty!

The service team at Elk Grove Honda is awesome. I’ve been a customer for 30+ years and they’ve always been very efficient, professional and friendly. My Service Writer, Dave Ennis, has consistently provided outstanding customer service which is greatly appreciated after all these years. I don’t worry about my vehicle maintenance because I know I’m in good hands.

This place is okay. I was told a part came in, and I show up to find out that the part never came in and instead they finally placed the order when I showed up. Then, I was told that the shuttle provided would go out to my area to be only told by another employee that that the shuttle does not go out to my area. I’ve been here before, and I understand that they’re all busy to be answering and address all questions and concerns. I wish that they were at least consistent because even the last time I was here for a service, they were too busy to answer questions, and if they do, they give you short answers and aren’t clear.

Elk Grove Honda’s customer service is always top notch. I also feel like they are not scamming me for things I don’t need. All service staff are great but see Alexis if you get the chance. Excellent.

I just had my Honda Civic service at Honda Elk Grove in Elk Grove ca. I had the technician by the name of Paul Nguyen, he’s very good in helping me to take care of the problem. He’s so helpful and courteous and explai Ed very well what’s needed to be done.He did a very good job on my Honda Civic 2017 fixing the air conditioner in my car.Thank you Paul and I can refer you to all of my friends to ask for you for any service that needed to be done in their cars.

Elk Grove Honda took excellent care of my van. I’m so grateful for all their help. They fixed what needed to be fixed and let me know what future needs my car might have. They were kind, courteous and extremely helpful. So glad I came here for service.

I have always had good experiences at Elk Grove Honda. The staff are knowledgeable and friendly, without pushing extra services, which I appreciate, especially as a woman. I feel like I am in good hands there. Paul Nguyen was great!

My mother’s CRV was serviced for an oil change and they left her car without water causing it to overheat!!!! Spoke to Jamie and they took no responsibility for their negligence!!! I definitely don’t recommend taking your car to get serviced at this location.

Great and fast service. Service guys are great and friendly and communication is awesome. Thank you Honda.

I went in for an oil change and I didn’t expect to spend additional money on other issues. My rear brake pads were in need of replacement per advisor so I went ahead and replaced that. I waited for several hours which was fine since there were so many guests before me. The service was great and I am a satisfied returning customer. My only complaint would be the price spike for an oil change that went up due to COVID. Bah Humbug!

Great experience with overall service and appreciate that even after almost a year after purchase the prior service person who didn’t take notes on a part that needed replacing. They went back into our file and saw what had take place at time of purchase. They ordered the part for our car and will install at a later date.Thank you Michael Waller

The staff at Elk Grove Honda is very courteous and professional. My service was fast and exceeded my expectations.

I would have given a 5 but unfortunately on the way home it showed that the tire pressure was low so stopped at a gas station and a nice gentleman checked and found nothing wrong. The workmen at Honda forgot to recalibrate after my service. Otherwise quick, professional and courteous.

My experience with Elk Grove Honda was great everyone nice and is there to help. I’m just the casual buyer and was helped out by Mr.Perez(a great sales guy).Perez wanted to ensure that I was going home with what I wanted and didn’t want me to feel any less. This place has a really great selection with impeccable service. With that being said if your looking for a Honda and want things to go shift and easy definitely come check these guys out.

If I could leave a 0 star I definitely would. Went and got my CRV’s oil changed and received a car without water or antifreeze!! As I was getting home I noticed smoke coming out of my vehicle and the temp gauge all the way to red!! My check engine light went on and my car wouldn’t start. This is absolutely negligent to give a customer their car in this state!!! Luckily my husband was home and checked it out and noticed they left my vehicle without water and added it. I went back to complain about it today and received no explanation whatsoever even though they claimed to top off all the fluids. Not even an apology from Michael Yang who was my service advisor.

I Have always had great service at Elk Grove Honda since 2016, when I purchased my Accord EXL. They always are fast and provide great work, they are great with communication, and friendly staff. I would definitely buy a car again here and use their service center for servicing the vehicle. I moved about 2 hours away but still take my car there when it’s time. Hope this helps with your decision. Cory Walker / Customer

Luis was awesome he was very thoughtful and conducted himself professionally! I will refer anyone who is looking to own a car to this dealership and specifically Luis! Alex was awesome as well he was very straightforward when it came to pricing and helped me to understand what I was getting into. Great guys, would recommend for sure! The car is so dope! Haha

I LOVE Elk Grove Honda! After many years of getting my 2013 Accord expertly serviced here, I needed to purchase a new Honda. Steve McLellan, with the help of others, made this purchase enjoyable and kept my costs right where I needed them. Thank you, Elk Grove Honda!

Great customer service! They are quick and do a good job.

Super polite & quick service! Thank you for your kindness

We were looking for a quality sporty car for my college student son. Daisy was so great and worked with our budget. Service was excellent! Highly recommend

The Honda service department was very helpful in replacing a fairly new tire. I wasn’t aware I had full road hazard coverage. It’s soooo nice to have good friendly service, Thank you Alexia

Very friendly helpful and fairly quick fow how busy they were. They took care of my issue with my warranty covering all the cost! (Battery died within 1 year of replacement) they kept trying to make it work so that I could use the warranty fully and not pay out of pocket.

Ways the best service. Most importantly Elk Grove Honda Staff are always keeping you updated either by text or phone call. I am never left wondering what is going on or when when my car be ready.

I went to Honda on the spur of the moment. I didn’t how long it would to take for a oil change and rotating my tires. But the good customer service of Honda, I got out in a timely manner. Afterward the technician explained what was done and what needed to be done. I was very happy with the work and the customer service.

The wife and I are very happy with our new vehicle.Sales representative was very helpful and knowledgeable. Overall it was a very great experience.

I visited the Elk Grove Honda dealership was looking for a C-RV. Steven McLellan was my sales consultant. He really showed his professionalism and made this purchase very easy for me.5 Stars for Steven McLellan,Would recommend.Had some issues with Susanne Vong, who approached me aggressively. I felt that Susanne Vong discriminated Russian speaking people! Wound NOT recommended.

I had to get a recall emission test done for the DMV. From setting my appointment up to getting a shuttle to and from home. I had a great experience. Everyone was very kind and I even got a free inspection on my car. Being 8 months pregnant - these tasks aren’t fun but it was very pleasant.

HONDA E.G. earns 5 stars + anytime I need my FIT serviced for maintenance. So far no major repairs needed! This is my 3rd HONDA.Staff are always professional, helpful, friendly, & efficient. I enjoy my experience working with your staff, from calls intake, greeters, service technicians, managers, to cashier’s counter. They listen to their customers & are patient w/them in answering questions. Thank you!(Amy/call intake, Jason/greeter, & Alexis, & Sang/service techs. were helpful in checking me in from Express Lane to have my car’s regular maintenance taken care of.)

First time in years I went to Elk Grove Honda. Service person was courteous and friendly. I was in for an oil change and I was in and out within the time they allotted which was 45 minutes to an hour. Very thorough in explaining what they did. Will Definitely be back

EGH is always friendly, punctual and communicative. They always let me know what they are going to do, and if they need to do anything different they call me and let know before hand. We have been working with Dave E. For many years and we appreciate his honesty and willingness to answer our many questions.Thank you Elk Grove Honda.

Great customer service and a speedy repair of my problem. Alexis did a great job today!

Purchased my CRV here a few years back I have to say I absolutely love my vehicle! Dependable and beautiful! From the time I purchased my car to each and every time I’ve had service at Elk Grove Honda I have been nothing but satisfied! My service advisor was Viet he was informative, patient and made sure that he explained my service/updates thoroughly. Purchase your vehicles here! Customer service is outstanding!!

Great customer service and experience. Got my times mixed up and they were able to help me right away. Paul N. in service helped me a lot today when I thought something was wrong we went to take a test drive and he explained everything thoroughly. As a new Honda Accord owner I will be coming back for sure

Short and simple. Really informative and great customer service. Made us feel confident in our buying so Im happy about our purchase. They were will to work with us on the numbers and great deal overall. Was never felt pressure into buying and everything went smooth.

Barry was a phenomenal salesman. He was thorough and easy to ask questions with. Never pushy, but actually cared about balancing the needs of a new car with what I could afford. With his experience in sales, I am truly confident in what I say that he wants you to get the best deal possible. I recommend him at the Elk Grove Honda to anyone.

Great service and friendly staff! My service advisor, ALEXIS CORDERO, was especially helpful. She helped me throughout the entire process, this being my first visit. Very happy with her and the experience, definitely will bring my car back for future services!

Been using their service since I bought the car there. Recently their service has been terrible. The service advisor was plain rude and unprofessional. (The other one was not good in the beginning, but once he realized he misunderstood us he apologized.) Also, they left grease marks inside my vehicle. WTH?!I called Honda main office to file a complaint on Elk Grove Honda too.I would tell all of my friends to bring their business to another Honda dealer.

I always receive excellent customer service at Elk Grove Honda. I will highly recommend friends and family members to visit this location. I would like to acknowledge Jerry for going above and beyond at providing professional assistance with our vehicle maintenance needs.

Elk Grove Honda has always taken care of our vehicles when we bring them in for servicing. They are great with communication and always treated us well. Keep up the excellent customer service!!!

Allen the person who assisted me was great... He recognized my veteran status and gave careful review of car treatment. I am pleased with my experience.

I came in today for a routine oil change. My service agent was Jason and if I could give him 10 stars I would - he is so incredibly kind, patient and thorough. The cashiers at check out are also very nice. If I could give them 10 stars I would. Jason and the EG Honda team are great!

The dealer Daisy was very nice & very helpful. She gave me a great deal on a ‘21 Civic Sport with a good trade in price for my ‘15 Camry. I’m liking the car so far. I wanna say thanks again to Daisy! :)

I came in for a non appointment engine noise. Thr Advisor Jerry was clear and precise with all estimates. The work was completed faster than expected. The shuttle driver Norman was quick to pick me up and was a great conversation holder. Overall, great and amazing service. Will be back for all other vehicle services and needs.

Hari and Raymond were a pleasure to work with. It was a smooth ride getting my dream car from these employees! They made sure everything was in gear and ready to go! Their drive and endurance through the whole process was remarkable.

Great purchase experience at Elk Grove Honda.Mike Ryan and his team made this process very easy, gave us several choices on our purchase while ensuring we got what we wanted.I highly recommend Elk Grove Honda!

Service was quick! They were able to give me a clear time frame of when my car would be done.

I go here for every maintenance need for my Honda pilot. Service is always efficient and quick. Every time I came here I always got out quicker than what they said. They never try to so you service that you do not need at that very moment and will do their best to make Sure you are taken care of from beginning to the end of the process. Keep up the good work

I recently came in on 09/15/21 for my 2014 Accord V6 EX-L to purchase a new rear passenger tire. I was greeted very nicely by a service porter and eventually Alan Warmke and the tire/wheel Manager helped me. They were very professional in explaining the estimated for a new tire. My car was also given a free multi-point inspection. My car was returned to me within an 1.5 hours.The Elk Grove Honda service department continues to go up and beyond customer service with my vehicle service needs. I highly recommend them.

Just bought a 2022 Civic. Our salesperson, Ola, was outstanding and we had a wonderful experience with him. I’d definitely recommend Elk Grove Honda to all my friends.

I was very pleased with the service I received. After having my car for a few hours I was called and given an update on my 2003 Honda CR-V. To my disappointment, I was informed the repairs would cost more than what my car was worth. So THANK YOU David Ennis for your time and honesty. I would recommend this dealership for their integrity and honesty.

I really hate the way this place operates. Everything is on a first come first serve system ,no appointment at all so for a oil change it was a 3 hour long wait and for me it just seems very chaotic especially it being my first time for serving my car. One good thing the tech (Allen) that checked me in was really great, nice personality, very informative . But the real reason for the 3 stars is because after I paid, the cashier lady called for someone to bring my car around and they did, nobody came over to say anything to me. My car was just parked with a bunch of other cars out there and the keys left in the car .Not a great experience !😫😫

Considering it was a busy day for Honda, they took care of me and my vehicle in a timely manner. The men checking in my car to the ladies cashing me out it was a very pleasant experience. Thank you Honda workers!

Fast and smooth transaction. Customer service was exceptional. Highly recommend this location. Thank you Daisy and Smitty for making this purchase easy.😊

I love everything about Elk Grove Honda. The processes, the people, the service. Today Justin helped me and kept me informed of every step of the service of my car. When I am there I watch everyone. The systems are streamline.And everyone seems happy. That is an excellent marker. Thank you Elk Grove Honda. PS …. I love my Honda!!

We had a great sales man named Greg he was wonderful to work with and helped us find what we were looking for. I would definitely buy another car from Honda and i would like to have Greg agian as are sales man. Great personality and very understanding to are situation. Thanks to Greg and Honda great doing business with youre company.Kim Ulrich

Took my car in for maintenance and Jason assisted me with the paperwork. He was thorough and explained all the required services that I needed from all the cryptic numbers on the dashboard. It was busy but he took the time to answer my questions and assisted me when I needed to get stuff out of my car after my car was pulled in the waiting area. We appreciate the great customer service and your patience. Thank you!

Didn’t have an appointment but was having trouble starting the car. Justin was my advisor and he did a great job of explaining everything. I always appreciate Elk Grove Honda. They do great work and their customer service is fantastic.

Such a great service experience! I could tell they were having a busy day, but Alexis was able to squeeze me in and deal with replacing my battery after having to get it jumped just minutes earlier. I was in and out in a very short time!

I love my honda, always a wonderful experience! Jason is amazing! Super friendly and knowledgeable. He takes the time to answer any questions I have and does his best to take care of me! Thank you JASON!

Great experience here today! Went in for maintenance and had a few questions and concerns. Alan, who works here, not only answered everything I had questions on but went above and beyond with GREAT CUSTOMER SERVICE. Big shout out to this Honda for staffing the right people and having a wonderful experience.

I love this place! The staff is super friendly! They explain everything. Makes auto mechanics and auto care understandable to everyone! I never feel like I’m being ripped off or taking advantage of because I am a woman.

The service was fast and customer service rep was knowledgeable. Go early in the morning for fast services.

Service was great. Never pushed into a vehicle. All questions were answered...

Alan was my service provider. I had a lot of questions regarding A1 & B1 service and he was helpful. The wait for the service was as expected and they tell you how long it would be. Car felt even better and smoother to drive once they were finished. Thanks!

I came to Honda a couple days ago for tire replacements and oil change. One of the employee Amy, in particular was especially helpful. She was very nice and friendly. Answered all of my questions and concerns. Also giving me regular updates about my car. Great customer service, will be back again.

Everything was fine. Our car issues were identified and scheduled to be fixed when parts arrive due to back order. Viet was very kind and helpful and explained everything in detail.

The employees are very friendly, knowledgeable and respectful. Great customer service. I give 6 starts

The wait time is exquisite, I only had to wait 2 hours lol I was prepared for the worst and they updated on my car on what he needed. Honestly the best, one the service reps gave me a discount too! Awesome!

The service was completed on time. When I got there I had to wait 15 to 20 minutes for them to bring me the car. Was it because it was 12:00 noon and everyone was on lunch? When they call and say your car is ready, your car should be ready to go, but that’s just me, that’s my customer service voice talking.

Was warmly greeted by a gentleman whos name i didnt get sadly but had a great experience.

Anthony in service is awesome. He was very patient and listened to my concerns. He was very honest with what was done and explained everything. Elk Grove Honda is lucky to have staff that are knowledgable and professional. Keeps me coming back!

Wonderful service! Great staff , Great customer relationship, very helpful and makes dreams come alive! Thanks a million! Elk Grove Honda!

Wonderful Sales Department. Raymond Lee couldnt have been more accommodating and professional. We left feeling that Raymond treated us professionally and honestly. Weve been to other lots(hint-dont go to GMC) and Ray showed us all the options within our budget. He was a class act.

Always very helpful .Everyone that works here are so nice. The service department is fast an they make sure your taken care of . I would tell anyone who wants to buy a car go to Elk Grove Honda. You guys are the best.

Very attentive, honest and professional. Free shuttle was also perfect. Friendly driver and overall nice experience!

Two weeks straight my tire was leaking and I kept filling it up everyday. Turns out there was an urepairable puncture on the side wall of the tire. My arrived without an appointment and they took me in right away. Replaced both my back tires to avoid complications in the future. Wait was 2 1/2 hours but that was because with no appointment and they were quite busy. They did fantastic and appreciate their help in getting my tires fixed.

If you have a Honda, I recommend Elk Grove Honda for all your needs. The service advisor Viet was very friendly and knowledgeable. If you are not satisfied with your service he goes over and beyond to make it right. Great service experience!

Great customer service from the Honda service center in Elk Grove. Service Advisor Justice Anda, very helpful and answered all our questions patiently.Thank you

I am a reliable customer at Elk Grove Honda. The service is great and I’m always well informed about what will be done and the cost prior to service. Friendly respectful and careful when performing service not to scratch or damage my car. Always finished earlier than estimated. Great place!

I was greeted by Jason, and i just want to say he is great! He has great customer service, always friendly, and quick to assist me. I always receive great service at this location, and i would recommend coming here. They’re always very helpful and quick! Thanks Elk Grove Honda!

Excellent service everyone every time! Everyone was patient and broke down my service to me in terms I can understand. Thank you

I was helped by Luis Lopez. He made the process as simple as possible, and we accomplished as much of the sales process the day before my arrival. I live 3 hours from this location so Luis made sure to have everything ready for me by the time we arrived. The vehicle I purchased met every expectation and further. Luis went above and beyond to make my experience a happy one.

Elk Grove Honda has excellent customer service and mechanical expertise always feel confident putting my car in there hands that they have the knowledge and experience to get the job done correctlyThanks again

They serviced my car in one hour, way less than the 2-2.5 hour estimation.

Everyone was great. The team got my vehicle repaired quicker then I expected and the price was much lower .