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Elk Grove Ford Service
9645 Auto Center Dr, Elk Grove, CA 95757, United States
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Comments
He
Review №1

1st off I want to thank The service writer Austin.As I have had some bad and unfortunate issues with my truck, he has been there right next to me addressing the issues with no hesitation to help me inform me of the issues and what could of caused the problem, anyways I really appreciate the level of professionalism therefore I highly recommend dealing with him if you ever experience issues with your truck or car. Thank you much Austin.

Me
Review №2

Every other time that i have gone there excellent service. But this time not so much. I am sure they will do better next time

Ro
Review №3

Needed an emission part changed with check engine light came on, was charged $1292.31 .Called another dealer to check price it was three hundred cheaper at geweke.I will not go back,Should have been an emission warranty, they are not honest

Me
Review №4

They responded quickly, but I already had the answer I needed by getting under the car myself. But they were very courteous and prompt, I appreciated the effort.

Me
Review №5

Im usually treated pretty well, but unfortunately today I called to get my tire changed as Austin told me today due to waiting for my tire to come in that was ordered and when I called I spoke with Art that stated in a very rude manner that I can come on Saturday. I let him know Austin let me know to drop my car off Thursday, today, and Art, again, very rudely and as if it was an inconvenience to him, well, its going to take a while. Ive never experienced this at this company and am quite shocked that I was spoken to as if what was going with my vehicle didnt matter.

Jo
Review №6

I had a check engine light on and they said it was a possible ecm... it turned out to be a relay after I took my car to another place. Dont go here.

ey
Review №7

Only truck oil change no trailer lube $436 😱😱😱😱 so expensive!!!!!! Dont go this place speedco cheap than this place.....

Ch
Review №8

Tried to over charge me for services I didnt need. Approximately $3500 worth. They just lost a customer. I had been going there for 6yrs for just regular maintenance and the moment I actually had a problem they quoted me a ridiculous amount for things my car did not need. I took my car to an another mechanic who only fixed and charged me for services needed which were less than $800.

Sh
Review №9

The place cant handle even the most basic request without weeks in advance booking. Could care less about the customer experience, considering I also bought my vehicle from them. I would strongly caution against using this dealer. I know they will not see more business from me unless I absolutely have no other choice.

JP
Review №10

Washed the truck after service. In and out with no problem.

Be
Review №11

Great service, great turn around.

Dr
Review №12

Fords are junk...

Information
1 Photos
12 Comments
3.1 Rating
  • Address:9645 Auto Center Dr, Elk Grove, CA 95757, United States
  • Site:https://www.elkgroveford.com/
  • Phone:+1 916-478-7000
Categories
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–5:30pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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