❤️Love Rich @ The Elk Grove Subaru.We Became Lifetime Customers On The First Purchase And Then We Were So Impressed With Rich And The Highest Level Of Professionalism We Have Ever Experienced. Yes We Bought Another Vehicle From Rich Few Days Later.We were and ARE that Satisfied with Such Amazing Personal Customer Service.My Wife & I Found OUR Dream Vehicle’s.❤️Love Rich @ Elk Grove Subaru.Thank-You Lasher Auto Group For Hiring Such Customer Service Professionals’s.Give Rich A Dinner Spiff For Him To TakeHis Beautiful Wife Out For UnderstandingHow Important His Time & Experience isTo People like us. From out of town and to Finley Find Someone Like Rich That We Both Trust And Felt He Was There For Us...❤️Thank-You Again, Rich.LA

I purchased my Ram big horn in November of 2019 brand new. After a month or so I noticed what seemed like a noise coming from the suspension and I took it to be diagnosed two separate times and was unsuccessful both times so I decided to drive all the way back out to elk grove lashers dodge and the service managers gabriel and josh and there team was able to diagnose it, the service manager also communicated with me to keep me informed about ordering the parts and I got it back today and have drove it on 3 separate test drives and I could not be more satisfied with everything theyve done for me.

In a day and age where the federal, state, county, and city governments have requested that we limit our personal interaction for your and my health and safety, the “Internet Sales Manager” (Daniel) at Elk Grove Dodge seems disinclined to sell things over the Internet. The “Internet Sales Manager” proved uncommunicative, unresponsive, and unwilling to answer questions over the Internet and displayed a lack of respect bordering on contempt to their prospective customer. This negative interaction has cemented my unwillingness to do business with Elk Grove Dodge and Lasher Auto Group as a whole.

Problem solved! Good service 👍

Well.... just put it like this, if you dont want to be low-ball, dont go to this place. They are a professional low-ball. They will rip you off if you dont know what you doing. And if you the person know their low-balling you n dont agree with their deal they will start to be rude with you. This is a bad dealership I ever went to. This dealership is a big scammer.

High pressure and dishonest. They tried selling me a bed liner on a truck that came equipped with a bed liner from the factory. When I refused maintenance insurance I was told they had an additional $750 factory incentives to purchase such items. They actually tried using a $750 factory incentive that I already had qualified for without purchasing any additional dealer installed or offered items. They then stuck me with a $400 worthless theft transfer warranty, when I said I was not interested they claimed all of their cars are equipped with this and it’s a requirement to accept the sale of their vehicles. Found out after the sale that all this could have been avoided by signing a waiver to not accept the transfer. Live and learn. Third vehicle (AcuraMDX and VW) purchased from Wes Lasher. Third and last from Lasher

Great service

I didnt get a good deal. The detailing had to be re-done- had to point out what to do, when I went to pick it up. Wham-bam- thank you mam. Then they didnt cancel my extended coverage when I sent the form in... had to re-cancel after waiting 2 months to find out.

Lashers CDJR always delivers with the right price and awesome inventory. Elijah Coach Hall is the man and the only salesman I deal with, bottom line!

Always great service and help.

Don’t buy from them. Sold us a lemon. Haven’t made my third payment and I’ve had to dump $509 in the car. Will never buy from here again. Please be warned. I will never refer business to them. DON’T BUY HERE!!! BE WARNED!!!

Elk Grove Lasher Auto Group is amazing. I recieved excellent care and great attention to detail. Best (and most affordable) car purchasing experience I have encountered. Thank you to all parties who worked so hard to get me into a wonderful vehicle. Jaime, Rachelle and all management involved. Your services are most appreciated!

Even though they insisted I remain fully clothed... I enjoyed my time there.

Its always a pleasure to do business with Vinny Hoang. He was friendly and professional, very knowledgeable and made our car buying experience stress-free. I would definitely recommend him to my friends and family because of his friendly and helpful demeanor and great attitude.A great experience and very competitive pricing. Keep it up!!!

I bought a 2016 Nissan Rogue without any bells and whistles that cost me over $19,000. I found it on cargurus website at $13,990. Thats a $6,000 difference. I feel cheated. I trusted them. Not buying from them ever again!

Took my 2004 Dodge Ram in the have the ABS and airbag light checked. It would come on and off. They kept my truck for 2 weeks. I received 1 phone call in that time. brought it home after they said it was repaired . instrument cluster module needed to be rebuilt. Chrysler no longer supports this vehicle.The next morning the lights flashed and beeped off and on again. Spoke with the Service Manager Mick Dangelo. Said to bring it back. I was finally given a rental vehicle this time. I received a phone call the next day by a service writer. Did not hear from him again. I waited to see. After 2 weeks i called. Then was told they needed the rental vehicle back, because they could no longer justify the rental since they had to send out module to an outside source. The service manager said i would better off donating my vehicle to a charity. Needless to say I picked up my truck and will never do any business with them. I l.ove my truck. It is a great reliable vehicle. My wife had even contacted the General manager Masaad with 2 voicemails. Missed call and called back said he would call right back. That was 1 day ago. Worst Customer service ever. I had to put 1star because it wouldnt let me post without one!!!!

Just purchased a pre-owned vehicle. Graham was very helpful and honest when dealing with me. Everyone was very professional. Picked up the vehicle a few days later. Actually had to drop off my truck down the road at the Ford dealer, and Lasher provided me a ride back to their dealership to complete the paperwork. Great service.

We just bought a certified used 2013 mdx from Vinnie. We love the care and had a great experience with the whole buying process. Vinnie was patient with us and did not pressure us in any direction. The whole process was non stressful and pleasant compared to previous buying experiences. I would highly recommend Vinnie to my friends and family looking to buy their next car.

This was the easiest car deal we have ever made. Everyone we came in contact with was great. My salesman Tony Commandatore has to be one of the best in the business. Very knowledgeable and extremely helpful. I would go back there in a heartbeat for another car.

Haven’t dealt with them much, but they get a one star for their online sales rep, Trey. I hope the owner monitors his emails because if he’s treating a genuine potential customer that way, I can only imagine how much business he’s losing. If I could give him zero stars I would.

Do NOT give them your phone number. They included my phone number in a group text, violating my privacy by giving my number out to several strangers. They lost my business.

James is the man! We bought our second Charger, always respectful, ready to do business and always taking care of his customers. Im coming for a truck James.

We worked with Doug by email since we live more than two hours away. When we finally came in to purchase the car, we were treated extremely well and the process was quick and relatively easy. We did not have to haggle; just a couple of reasonable offers and acceptances and in a couple of hours we were driving home in our new (to us) MDX. This is the most pleasant auto buying experience we have ever had.

Amazing experience! Loc was patient, nice and knew his inventory. For being the first time financing a new car we were very pleased with the all around service. We never felt pressured or taken advantage of. Best deal with the most selection. Love our new Jeep Cherokee Sport 4x4.Thank you Lashers!

After doing much internet shopping for a used Sonata, we found one that was super clean at Lasher Acura in Elk Grove. I sent an e-mail requesting a test drive and got an immediate response from Graham. We made an appointment to go up and take a test drive that evening. The car was parked out front waiting for us. Graham greeted us and made us feel welcome and comfortable. He was very knowledgeable about the car and we had a great test drive. We purchased the car and felt no pressure at all, which is not always the case at some dealerships. Graham and Robert worked hard to find us the right combination of terms to meet our payment needs. Buying from Lasher was a great overall experience. They made car buying very easy. If they have the car you want, go see them. Big shout out to Graham, Thanks!!!

We found the vehicle we wanted from Lasher Acura of Elk Groves website. Wasnt sure how the experience would be, but as soon as we met Tony Commandatore, sales associate, we knew it was going to be a pleasurable experience. Tony was great and very accommodating. I would highly recommend that you see him if you are looking for a vehicle. Very professional and very personable. He made us feel comfortable and answered all of our questions. In fact, all the staff were great! From car lot to Finance desk we were well taken care of. If you are ever looking to buy, go see Tony. He will take good care of you. Tell him Karl said Hi!

Got myself a good used car in the price range I required. Very delighted with my car buying experience😊

I just bought my 12 TL From here over the weekend after looking around for quite some time. Honestly I was expecting the typical car buying experience and wasnt really looking forward to it as I also know Im having to rebuild my credit a bit from previous divorce damage.However, once I got to the the car lot, I received a very friendly greeting to which I responded Oh, were just looking around for now.... and poof... no pressure at all. My Son and I walked around the lot freely for about an hour while I looked around, it was great! I found exactly what I was looking for.The actual Sales process with Mr Robbie Kwock was beyond expectations. Everything was smooth, professional and even enjoyable... we had a GREAT time buying this car! Now I look forward to a very rewarding experience with with my TL and the Elk Grove Acura Family!

My husband and I bought both of our Chrysler 200s at this dealership. And needless to say they bent over backwards for us. Not only did we have moderate credit but they worked with us to make sure we got the most out of our deal for a good price. Both the salesman Keith and the financial advisor Keith are awesome. No matter how your day is going they will alway make sure that you are well taken care of, and have a good down to Eather meaningful conversation. I would recommend this dealership to everyone I know.

I’ll be taking my money and business elsewhere, I’m all Done here!

Yusuf was very personable and actually listened to our needs. He made the car buying experience pleasant. Dont hesitate to give him a call.

Im a Hispanic business man who have been working on re-establishing my credit. I recently bought a great 2013 used Acura MDX full loaded for my wife thanks to the awesome work the Lasher team did for me. They found a low interest loan for me and treated me like a king. You will receive respect, patience, information, options, without the pushy feeling. This is my second car from Lasher. Did I mention that I live in Southern Cal? Yes, Ill drive another 7 hours to Elk Grove to purchase my next car.

Excellent experience. We have two infants and did not want to subject them to the traditional wait and hassle of an automobile purchase. Leon Carado was incredibly sensitive to our needs, personal and financial and worked with both our budget and time restrictions. Michael the Finance Manager with exceptionally organized and explained the process putting us at ease. We purchased a TL and left in our car in just over two hours. I would highly recommend Leon and Michael, and of course, Elk Grove Acura for your next automobile purchase.

As is always the case with used cars pricing and negotiation, a little harrowing.But Yusef did a good job insulating us from the powers that be (Sales Managers) and ultimately we got a very good car for a good price.Good Job Yusef!

Best deal in the area and the most inventory..can also get you a brand new car for the price of used cars...

Everyone seemed very polite and helpful, I test drove a truck that I had been researching online and the salesman had all the answers without being pushy

Yusef did a great job at helping and assisting us with purchasing our car. I believe he did everything that he could to assist us with the best deal and best customer service. Thanks Yusef for making our car shopping experience, a great one!

Nice cars, friendly and knowledgeable salespeople.

If I could give ZERO I would. I went with my girlfriend to look for a used 4Runner Limited w/leather seats they had on their website. Apparently it was sold and only had a SR5 w/cloth seats.I was approached by a POS salesman named Gary (about 6 tall, overweight, graying hair, smoker) who doesnt care who he smokes in front of. He wanted to up-sell me by adding leather to the SR5, I informed him its not the same and that is not what I am looking for. He then got an attitude apparently since I knew the difference between getting a Limited with stock leather seats and an SR5 that has cloth seats with leather covers. The packages are just different between the models.He point blank stated in a very loud, rude and pissed off attitude while pointing his finger towards me, You are in my house. I am here to help you (as if he is doing me a favor), so tell me what you want and I will see to helping you!My girlfriend and I could not believe he got all pissy with us. So I said I guess I dont need to be in your house and will gladly share my bad experience with an online review. He said, Excellent, you go do that! I asked what his name was and he said Gary.Here I was seriously looking to buy a 4Runner TODAY and I got the worst salesman of the year in my face. So if you do go to Elk Grove Dodge, realize that Gary is there doing us favors. I guess he didnt care for any commission today.

Buying a car can generally be a stressful experience, but not if you go to Lasher Acura in Elk Grove. The entire team is fantastic from upper management to the mechanics. We bought a 2011 RDX and could not be happier! Doug Heibel Was amazing to work with and answered all of my questions with honesty and great information.They are honest, have great sales people (Doug especially) and great deals! I highly recommend them!Nikki

Good people

I like the folks at Acura. Theyre all very nice and comfortable to talk to. Chris Sprague was my salesman and I highly recommend him. I connected with him right away and trusted him--just a nice guy. He told me too call him on his day off if I needed anything. My second car purchase from Lasher Acura.

Buying a car from Elk Grove Acura was as pleasant and easy of an experience as we could have asked for. We were very impressed by the overall level of professionalism at the dealership. Our salesperson, Jaime, was extremely knowledgable about the vehicle and had excellent follow through. In the end he was able to steer us toward the perfect car for our needs. Zero complaints--100% satisified!

PURCHASED OUR 2015 OUTBACK AT LASHERS SUBARU in ELK GROVE, CA . I Can Honestly Say;This was the SINGLE WORST CAR BUYING EXPERIENCE WEVE EVER HAD. LASHERS ELK GROVE SUBARU has lost our trust! And our recommendations and referrals! And Youve lost Subaru of North America our fidelity to the Subaru Brand!We owned a 1998 Subaru Legacy Wagon for 11 years AND a 1995 Subaru Forester for 8 years. Id been clamoring for a Subaru Outback for the last 8 years. When our car was totaled we needed a new car right away.My husband wanted a Toyota!I insisted on a Subaru Outback and thought Lashers Elk Grove would be the best option locally to purchase a new 2015 Outback.My husband agreed because he wanted me to be happy!We bought a 2015 Outback Premium.Imagine our surprise after the purchase when we discovered it wasnt the car I test drove, In fact, the car wed purchased hadnt even been on the lot. Id test drove a 2015 Green premium Outback 4 days prior. The salesman called and made me an offer..then moved the car Id driven off the lot, transferred in another Outback and parked exactly where the one Id driven had been parked. Same Color, Same options. Almost!But higher mileage and A different vehicle.I didnt realize it until we were about to head home.We feel we were deceived by the salesman and the Dealership refused to accept responsibility for the salesmans actions.I am beyond disgusted! Instead of feeling excited and happy with our New Outback. I dont trust that our vehicle is safe. With 25,000 miles on it.. It runs rough, has an incredible amount of wind noise. gets really poor gas mileage has had repeated alignments and has had 2 internal service bulletins.It is a horrible feeling when you spend 30,000$ and feel like youve stepped in Dog Sh*#. Oh, the Irony. LASHERS ELK GROVE SUBARU ,We ARENT feeling The Love!Never Again.

Service Dept. is the worst!! They dont answer their phones nor do they return calls within hours!! I would not recommend this dealership to anyone.

JUST TO LET EVERY BODY KNOW JUST HOW NICE IT IS GOING TO LASHERS JEEP SERVICE IN ELK GROVE: I whent in for some recall on my jeep and JOSH IN SERVICE , is GOOD SERVICE WRIGHTER , he took me in with out and appt. and serviced my jeep and done it while I WAITED AROUND AND WITH NO HASSEL DONE MY CAR UNDER AND SAID JUST HANG OUT AND WE CAN GET YOU OUT REAL QUICK. well he done just what he said and a tech. named don even came out and talked to me about the repair and techs. dont come out and talk to customers but this one did and made me feel real good that there is still a dealership that does take the time for there customers . A BIG YELP OUIT TO ELK GROVE JEEP OR SHOULD I SAY LASHER SERVICE IS ONE ON THERE OWN. THANK YOU!!!

We recently purchased our 2nd Acura from Doug Heibel at Lasher. As always working with Doug proved his competence, honesty and desire to put our needs first. I would highly recommend Doug and Lasher to my friends and family.

Great group here, not your typical used car guys!

After doing alot of research for a vehicle online, I finally found a 2013 Honda Accord V-6 that I fell in love with at Lashers Acura. Tony Rivas, internet sales, was an awesome sales associate and made my buying experience a GREAT one! I was greeted with excellant customer service by the sales department and received a great deal on the vehicle. Im very happy with my decision to purchase from Lashers Acura of Elk Grove. A big thank you to Tony Rivas and Kevin Eley, for going above and beyond my expectations to help me drive away in the car I fell in love with!! You guys ROCK!!

Recently bought a car from Lasher, and Vinh was very helpful, and knowledgable. all our questions were answered, I would recomend anyone to come to Lasher Acura, the service is really good, we felt very welcome and comfortable. From the sales man to the finance officer, everything was straight forward, Lasher even got me a better % deal than my bank, lol which sealed the deal.Thanks Lasher Team,

Got the car we wanted , and a pleasurable car buying experience with Graham.

This is the best place to find a good car for you

Great service Vinny Hoang was awesome and very helpful in getting us the car we wanted. THANKS VINNY!

Your advertisements on tv are the most annoying that I have ever heard. I turn it off every time I hear it. Vince cant say anything except 7777. And he is loud and annoying and not funny!

Nothing but liars, cheaters and thieves.

Friendly and clean place to shop for a new car

Great sales and service..

Customer service