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Polished Beauty Parlor
23712 Gratiot Ave, Eastpointe, MI 48021, United States
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Sh
Review №1

I love this place! Steffany does an amazing job on my pedicures. I’ve had Jackie once and she was really good as well. I love that they accept walk ins and last minute appointments (as availability permits). The entire staff is nice. They personally call you to confirm your appointment and it’s just a pleasant atmosphere. Always clean, never crowded. The prices are very affordable as well. I just love it here!

cr
Review №2

Ramia is amazing!! she pays special attention to your individual style and has so many colors to choose from! good vibes is what u feel the second u walk up to the shop! everyone is so friendly and helpful! great music! so glad I went! thanks ladies!

Mi
Review №3

The staff was very nice. Made an appointment weeks ago, waited just over 20 minutes to be seen. Needed a nail repair, but they didn’t have the needed supplies to complete the service. Asked for a quick soak off and cut down instead - this took over an hour. My nails weren’t filed or cut properly and there’s still gel polish on them. 🙃

So
Review №4

Very professional and great atmosphere. Covid-19 safety measures were in full effect and service was EXCELLENT!! Jacqueline (Walking on Clouds Pedicure) and TraVon (Fantasy Medium Full Set) were AWESOME! Oprah.J has a GREAT establishment; will be back as my Birthday experience was a 10!! (May 23)

El
Review №5

This place is amazing and so are the ladies that work there. The vibe and the professionalism is exuberant and the prices are awesome. To me they are cheaper than the Asian people and the quality of their products is way better. I’m so glad and thankful that I found a new nail salon. You ladies rock, keep up the good work. If you looking for a new nail shop, Polished Beauty Bar is definitely the place to go. I work Tra’von nerved but she always does my nails the way I want them and she bought me my own special rhinestones and that definitely made me feel special. I’ll see you ladies in two weeks.😘😘😘😘

Ja
Review №6

Just a great place to go to! The staff and everyone just so respectful and outgoing. 😊 i will definitely be coming back again!

Su
Review №7

This is exactly what I was looking for!! I get pedicures, but I always wanted more scrubbing and actual treatments for my feet. I really didnt care about polish. I did the cloud pedicure and it was lovely!!When I walked in, I was greeted and had my temperature checked and was instructed to wash my hands. All the tools used were either disposable, or were packaged showing they were sanitized.The jelly felt so cool on my feet. There was a scrub, a wax dip, lotions and oils, polish, and hot stones rubbed on my legs and feet, and smaller stones places in-between my toes!!!This was a splurge, but honestly it was so worth it!!!! My feet feel amazing!!!

Je
Review №8

Polished Beauty Parlor provides excellent service in a clean, classy environment. They provide online booking, off-street parking and super courteous staff. The original provider selected fell ill, the staff at Polished called me to reschedule immediately. Courtesy texts and emails were received. Love, love loved and hope to be a longtime customer.

De
Review №9

Very polite and professional. Love, love, love them!!!

br
Review №10

If you haven’t been book now the service was great I love my nails this will definitely be my new nail spot

Br
Review №11

Great service and great work! Simple and cute 😍

Re
Review №12

Always a pleasure everytime I visit. Kayla is awesome, entire staff very welcoming and friendly.

Ja
Review №13

Poor quality products used! My nails started lifting and popping off less than 10 days after getting a full set done. when I gave this place a chance and I saw that they offered a fantasy set, I assumed that the technicians there would be skilled and know how to do them properly. The technician I was scheduled with name Ari was clearly an amateur at doing this type of set. I was in the chair for over 3 hours, and it was clear that she was struggling. She could not do an encapsulated nail properly, a few of my nails were poorly shaped/lumpy, she also told me that she didnt have any supplies to do nail art with, and within 2 hours of leaving the shop my stones had already started falling off my nails. The lady who I believe to be the shop owner was very professional and courteous, however, as the shop owner you should be aware of the skill set that your technicians have and schedule accordingly. I had to return to the shop the SAME DAY to get my nails fixed because of the stones falling off and how badly they were shaped (lumpy acrylic)... I was willing to forgive all of that because again the shop owner was very courteous... but now I am just down right disgusted because I have no nails less than 10 days after getting a full set that cost almost $100. I cant speak for any of the other technicians there, but the girl who did my nails was completely inexperienced and used very poor quality products. Never again will I spend my money here!

La
Review №14

I went to a new nail tech name Latesha. I got a fill in with gel polish and she did an amazing job. I will be booking more appointments with her.

Ja
Review №15

Stefanny always does my pedicures and she never disappoints. She’s professional and very thorough. It is a five star experience every time I visit.

mo
Review №16

Great place, clean and sanitized, very professional. They use the best products and designs

As
Review №17

I think this salon is simply beautiful and professional, everything you want in a nail salon. The added bonus is that its black owned! Ariel did a stiletto full set (their fantasy mini) which I loved. She was thorough and made me feel comfortable. The owner was also very pleasant and welcomed everyone that walked through the door. They also do a great job of sanitizing after each client. I’m not even an Eastsider but I’m willing to make the travel every month to get my nails done and polished by these beautiful women. You’ve got a continued customer out of me!

An
Review №18

They always say they accept walk ins but majority of the times you call or walk in , they say they’re not accepting anymore . I make an appt with the Ari girl you can tell she’s just learning to do nails however I spent $85 on a set majority of my nails lifted and popped off within a week . Other than the tech they’re courteous and the shops vibe is friendly and relaxing

We
Review №19

Lil pricey but Excellent customer service

ki
Review №20

This place is black excellence. This group of ladies loves their work and are committed to sanitization, ambience and your comfort. This place is running like a well oiled machine. If your looking for service call or check out the website!

To
Review №21

I highly recommend Polished Beauty Parlor for all your beauty needs. From the time I walked in the door, it was a professional environment. I had nail services by Oprah, and she slayed my nails in a timely manor. There are other nail techs there as well, and they all are top of line in all things nail care. Again they offer other beauty services as well. Like manicures, pedicures, lashes, eyebrows etc. You wont be disappointed... 5star service⭐⭐⭐⭐⭐

As
Review №22

Best pedicures ever!! they give you baby feet lol. everybody is so nice & pleasant. 10/10

Co
Review №23

I received great service. However, please be aware of the reschedule or cancellation policy so you don’t forfeit your deposit. I got caught up and probably won’t return.

Mi
Review №24

I have been to this nail salon 3 times. Very clean, and professional. However, the last 2 times I went has been a poor experience. I was scheduled with a nail tech by the name “Ari”. Ari did me a long full set. Within, 3 days my nails were lifting. I ran my hands through my hair and 2 nails bent. When I soaked off the nails. I had 2 finger nails cracked too the meat and my nail bed was purple. With long nails you have to use enough glue and acrylic. I went back for the 3rd time Ari did my nails again. I got my nails short this time. My nails ended up lifting again in a few days. Then not to mention I had another nail broken down to the meat. I love how convenient and put together this salon is. However, the waste of money and the pain I had from the nails caused me to write a bad review. Ari needs a little more practice and more supplies. I will however, return only if its a different tech available to do my nails.

Re
Review №25

Very friendly staff with lots of humor and professionalism.

Ja
Review №26

Stefanie didnt excellent job on my pedicure. Excellent. Try out polished beauty parlor. I give them 5 stars.

As
Review №27

After searching high and low, north to south and west to east I finally found a gem in Polished Beauty Parlor! Service has been impeccable since day one. Very professional and clean environment. Oprah and her staff are always polite and courteous. Polished Beauty Parlor definitely has some of the top quality nail techs in east Michigan. Over the past year this has become my PERMANENT nail home and I don’t plan on moving EVER :-)

De
Review №28

I was serviced by the owner Oprah. She is always professional listens to my needs and wants and executes them beyond my expectations every time!!

Va
Review №29

The booking process was extremely easy. I love the reminder call from Brittany the day of my appointment. Ari was my nail tech. She was very personable and welcoming. She was very precise and made sure my nail were at a comfortable length.Overall i would definitely rebook with Ari!

We
Review №30

Had a Good Time with my new new TWIN NIECE LOL

St
Review №31

Steffany gave me a hot stone pedicure. She was so nice and made the entire experience phenomenal! The establishment is very clean and relaxing. My appointment was on time and I sat in the pedicure chair within 5 minutes of arriving.I enjoyed my experience and will definitely come back. I highly recommend being serviced here. You won’t be disappointed!

Ke
Review №32

They claim to take walk ins but thats only if you give your credit card information over the phone for a deposit to a perfect stranger! I called to confirm they were taking walkins and this is what i was told

Ja
Review №33

Loved Tra’Von she was very funny and really hooked me up!! Her freestyle was absolutely gorgeous 10/10 recommended!!

Sh
Review №34

I waited 20 minutes over my appointment time. when I got to the young lady she said she couldnt do my nail art or any art.

Sh
Review №35

AWESOME PLACE!!! Arie was very professional, precise, detail oriented and sweet!! Excellent ambiance, friendly faces & good conversation. I just found my NEW FAV PLACE FOR ME-TIME!!

Sh
Review №36

I absolutely love Polished Beauty Parlor, the service is amazing, reasonable prices with a professional staff.

Ko
Review №37

I love this nail salon. It’s top tier; they’re offering refreshments when you arrive to enjoy during your service. I’ve never had that! They are very sanitary, professional, courteous & nice. The atmosphere is very relaxing, the shop is pretty! They’re abiding by the COVID precautions which is a super plus! My nails are always on point and I got the best pedicure I never had. They take their time & do it right every time. I’ll never go anywhere else.

La
Review №38

Clean, professional and very welcoming. Travon was very nice and she did a great job on my nails.

Me
Review №39

Good safe location the ladies were kind and professional and treated me with respect. The place is very cute and clean nice calming tunes and inside conversations we’re at respectful tone. I will definitely be back. Oh and all COVID-19 protocols were followed.

ch
Review №40

In going to a business the first time you dont know what to expect. I was very very happy with everything. From the receptionist assisting me in locating the business to the professionalism shown by all nail tech. Definitely a business to patronize.

Fr
Review №41

Took my girlfriend here to get her nails and feet done place look very clean and the lady at the counter was very polite and professional

Ho
Review №42

The atmosphere was good. The ladies were very professional. I really like the place.

Ta
Review №43

I teally enjoyed my experience here at Polished Beauty Parlor I enjoyed the professionalism and the atmosphere 😍 the communication was on spot on i had no problems. I have nothing but good & Positive vibes and things to say everyone was awesome i will be coming back and I love the fact that its black owned keep up the great work ladies!!!! I recommend this place to everyone

Ja
Review №44

Natural overlay. She was quick and very easy on my natural nails. Very PROFESSIONAL too. She was ready for me when I arrived. There was a simple mix up but she cleared it up right away. I will return.

Ja
Review №45

After the Governor lifted the restrictions, I knew that I wanted to patronize a black owned nail business. I did some research and was delighted to discover that there was such a business in my community. I absolutely love this salon. Upon my first visit, unbeknownst to me at the time, I was greeted by the owner and found her to be extremely friendly. Oprah is doing a great job in providing quality services. Ramia is my preferred Nail Tech, and she is an amazingly talented and gracious young woman. Her nail polish collection, and creative ability on the spot are very impressive.

Ki
Review №46

Oprah and her staff have been servicing me for 4 years. My nails are ALWAYS neat, unique and they don’t pop off! 😍👑🤩🤩🤩🤩🤩

Ta
Review №47

The salon is super cute, and the staff is so friendly and great at what they do! So happy I found this salon

Br
Review №48

AMAZING PEDICURE AND SERVICE!

Ja
Review №49

Loved them! Will definitely be back! Jaqueline was so sweet and did a fantastic job!

Ma
Review №50

Loved my experience! My walking on cloud pedicure was amazinggg. The whole shop is a vibe. Definitely booking another appointment.

An
Review №51

Everyone is very Professional in their conversation, music and uniform. I will be back and have a guest with me.

Ka
Review №52

First time customer and last time. My nails are lumpy/bumpy, they are suppose to be coffin shaped and the shape is off on some nails I had to come home and shape them more myself. My pointer finger nail is completely crooked and there was spots/indents in my polish. I am very disappointed in my nails.

De
Review №53

Im so happy I chose the Polished beauty Parlor super professional, and they are talking extra COVID-19 precautions!

al
Review №54

I wanted to try this place out. I called and made an appointment, the lady said they had a 2 PM appointment, I said Ill take it. She said I had to leave a deposit which Im ok with that because this is not the only place that does this. However, theres a $2.50 fee to use my card so I was like ok. I then asked how much will the total be for the mani and pedi, the lady told me how much and said the deposit is included. When she gave me the total over the phone it made sense. As I was hanging up she said see you at 2:15. Which was a red flag, I then said you just told me my appointment is at 2, she then said we give 10 minutes for the tech to clean up. I said ok. That didnt make sense. I said ok cause i wanted to try them out. I get there and had to wait 15 minutes. The service was ok. I tipped the ladies who serviced me. I go to check out and my total was more than what the lady said on the phone plus another $2.50 fee to use my card on the same day amd the same service I gave my deposit for. I told the lady thats not what we discussed on the phone and didnt tell me there would be another fee to use my card for the remainder of my balance. Had she been more clear and detailed on the phone i wouldnt of made the appointment. This was a total rip off for plain simple service because I didnt get no color or design, all I went for was a regular pedicure no color and regular manicure no color.I will never return nor will I recommend.

Le
Review №55

In high spirits of helping small businesses in my community... So glad I came upon this jem! A very relaxing afternoon (Mani+Pedi) with great results!! A walking piece of art!!!

Ka
Review №56

Very welcoming and professional atmosphere! I came to get a pedicure before the pandemic and I enjoyed myself. I felt relaxed and my pedicure was EVERYTHING! No bad vibes. Keep it up ladies! Oprah is AMAZING even back to when she worked at Eastland very knowledgeable at nails.

la
Review №57

Amazing. Worth every penny. Keep the quality dont change anything!!!

Ti
Review №58

I received a full set from Ariel and I love it beautiful shaping and not to thick on the acrylic, I will be back

Ca
Review №59

I like the atmosphere and my manicure serviced by Steffany was the bomb!!

Ta
Review №60

I Was Scheduled today for My Appointment and i was Very Pleased The shop was very Clean and Organized and the Nail Tech Oprah Was Everything I Wanted in a Nailtech i am so happy to be apart of the Crew

Ev
Review №61

The ladies were respectful and friendly.

Ja
Review №62

My first time going here and i loved it the atmosphere , the staff everyone was great !!

Ai
Review №63

AJ did my pedicure, which was amazing, and my toes turned out perfect. Hayley did my nails, which also turned out perfect. Both very talented women. Salon was clean and the vibe was great. 10/10

Sh
Review №64

My nail tech didnt polish my nails completely its a okay place dont waste your money here go somewhere else

Da
Review №65

I enjoy coming here. Awesome quality and great customer service. Oprah and Ramia will keep me as a client. Yay!

Pi
Review №66

Every time I get my nails done by Ramia, I LOVE them! They’re always very neat & exactly what I pictured.

Tr
Review №67

Exceptional customer service!Very Professional and friendly atmosphere Ramia provides high quality service

De
Review №68

Very relaxing and friendly.

Ki
Review №69

Very welcoming and professional atmosphere!! Through environment was very clean! My services were excellent! I will be back soon!

ri
Review №70

The customer service was great! I was greeted at the door, taken to the waiting area, was offered a drink. I chose wine; the options were water, juice or wine. But i was only waiting about five minutes. The service was great and everyone was nice! The ambiance was nice, salon was clean and even the play list was good! My nails turned out great and I love Oprah! I will be back for sure.

Aj
Review №71

My pedicure I received !! 10 out of 10 !! the best service I’ve received #foreverclient

Gi
Review №72

Absolutely love this place. As soon as I walked in I was helped and was offered water or wine while I waited. Given that I didn’t make an appointment the wait was not long at all either. The staff was friendly and helpful. The decor inside is also so pretty and clean. I will be going back soon.

as
Review №73

Everyone is very nice and welcoming! Nice clean business, with good vibes! I will be back soon !

Ta
Review №74

The service and professionalism is outstanding! The environment is clean and Mello, I would suggest this beauty parlor to everyone .

Da
Review №75

Oprah has been my nail tech for years. Polished beauty parlor offers a clean relaxed environment that also offers beverages while waiting or during Your services. The entire staff is welcoming and friendly! Only suggestion is if you are not one who likes waiting BOOK AN APPOINTMENT! These ladies stay busy even though the entire team works diligently to provide you bomb.com but fast service

Sh
Review №76

My daughter went here to get her nails done for her mini prom. Very nice and welcoming better a lot of nail shops. The only reason why I gave 4 stars was because I was concerned about the stones coming off easily but was told they will last long, but Day 2 and she’s losing stones.

Ri
Review №77

Home from home!!! Beautiful energy, vibe, wonderful service and the ladies are extremely nice!!!

An
Review №78

I had the best experience here i am loving my nails Deszirae is excellent , this was my first time here I will be back

Ti
Review №79

Services provided by Oprah. My appt was at 455pm.I received a call 10min before saying she was behind by 20min. She didnt began until after 6pm. She wasnt rude, but her customer service or lack thereof was sub par. She never offered an apology.

IG
Review №80

Your appointment time is YOURS! No wait, drinks while your serviced, cool techs and a comfortable and safe environment.

Br
Review №81

Polished Beauty Parlor is thee BEST for pampering services, hands down! #GetPolished

Ni
Review №82

Very clean place a my nails with done perfect

Ma
Review №83

Nikki did a great job! Everyone was very nice and I was greeted promptly. I will definitely be back

Aj
Review №84

I love my nails ❤️

Sa
Review №85

Oprah is the truth... beautiful person. My nails were bomb and the energy at the shop is awesome. I love it here!

Je
Review №86

The staff was polite and efficient. Summer did mostly a good job. I think I caught her at the end of her shift so Ill schedule earlier next time.

Ar
Review №87

The staff is professional and caring not only about your nails but also about your health. They consult with you and dont just give you any service for money. They take the time to actually go over with you what they feel would be better for the health of your nails, face etc

Br
Review №88

The environment is very clean, the staff is very professional. My services were great and I will be back soon😊

De
Review №89

This place is cute n quaint! I was greeted promptly and serviced promptly. Everyone was really nice and attentive to my needs! I was offered water or wine! Always a bonus. I was pleased with my pedicure. I just didnt like that my husband came to give me money, ( there is an additional $2 fee to use ur card) the door was locked and everyone was just staring at him. I had to ask two different ppl to open the door for him (i was under the fan allowing my polish to dry). Overall I recommend this place

br
Review №90

Very welcoming and professional atmosphere! Oprah never seems to let me down! Steffany is GREAT AT THE PEDICURES!! I love this Black Owned Nail Salon. I HIGHLY RECOMMEND THIS ESTABLISHMENT. I ALSO HIGHLY RECOMMEND THE WALKING ON CLOUDS PEDICURE! 😊YOU WONT NE DISAPPOINTED!

Al
Review №91

Tra is the BOMB.COM!!!

vi
Review №92

Nikki Was Amazing ! She Did A Wonderful Job On My Nails . She Did The Design I wanted But Even Better ! Do Recommend This Place And I Will definitely Go Back !

Ke
Review №93

Excellent service will definitely be back

Ch
Review №94

Very nice and clean environment. The staff was very friendly and polite.

Ju
Review №95

Booked 11am appt for homecoming...received text at 10:45 to push to noon. Show at noon no one there. Leave at 12:15, still no one there.... Really disappointed and really upset teen on my hands. Update: called salon spoke to owner very apologetic, refunded deposit immediately. Very pleasant would give another try just based on the based on how she handled complaint.

De
Review №96

Always courteous. Great service and prices. Looking forward for my next visit!!!

Sa
Review №97

I have gone to this nail salon before as a walk in and had positive experiences. As a walk in, Ive waited 30-40mins max to be serviced. March 12th, I booked an appointment online for today, March 13th and waited 2.5 hrs to be serviced! There were only 2 ladies working today because they said one of their coworkers got into an accident and their manager left abruptly with no explanation. I did ask after 1 hr if I could get my deposit back and I was told it would have to go towards my next service so I waited some more because I was constantly told that my nail tech was almost done. The girl that serviced me, offered a service add on for the wait or $5 off my overall service (I accepted the service add on because $5 was not enough to compensate 2.5hr wait). The 2 girls had great attitudes despite being super behind and so busy they had to turn the walk in sign off. I tipped the girl for my service because she was nice and did a decent job. I later found out via Instagram that the owner, left her shop in need to do rapper Kash Dolls nails for her birthday. I was there from 2:05pm until 6:15pm. This was an unacceptable wait time. Management has to do better!

Sh
Review №98

Ramia was wonderful.

Fl
Review №99

They did a good job with my feet

C.
Review №100

The ladies were very nice and Oprah did a great job on my nails. Will definitely be back. Hoping to make this my new go-to spot!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:23712 Gratiot Ave, Eastpointe, MI 48021, United States
  • Site:http://www.polishedbeautyparlor.com/book
  • Phone:+1 586-859-5807
Categories
  • Nail salon
  • Beauty product supplier
  • Day spa
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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