After being TOLD I had to get a shellac pedicure, my manicurist also TOLD me I had to get shellac manicure because: the colors will match. Even after I explained I didnt care if my hands and toes were the same color. Then, after telling him 3 times I did not want tips, he starts applying acrylic to my nails because: its much better...My manicure came out a hot mess! None of my nails are even, I asked him to completely re-do 2 of the nails because they were so thick.If you want to pay $88 to be told what you want and get what you dont ask for, go ahead. But I will be going elsewhere.

I used to use this place for my mani and pedi years ago. Decided to try them again, It took three times for them to correct my nails and give me the coffin nail I requested. I am disappointed, but when they do good work, they do good work. I would hate to go somewhere else, because I do like this place, a couple more chances to see what they do. On the fence about sharing with others.

I just about want to cry. My nails are horrible, now I gotta get them redone or fix it myself. I explained that I didnt like my nails and the guy argued with me and then proceeded to continue to tell me the price. As if he just wanted me to hurry up and pay. I glad I kept my cool, simply paid and left. Look as these pics p😤😤😤😤😤😤😤😤😤😤😤😭😭😭😭😭😭😭

Im so disappointed in this location I figured with me being there at 8:30 when they opened they would be on top of their game. unfortunately I tried to talk to The nail tech while he was doing my nails but he was not interested in talking. Then while I was there a lady came in to complain about the thickness of her. I sat there and watched the employees roll their eyes because this customer was complaining. I also got my eyebrows waxed which I was not impressed with the technician at all. The whole time she was waxing my eyebrows she was screaming at the other workers Im assuming that the lady complaining was probably her customer. So as I pulled away I look in the mirror and I still have wax on my face from the eyebrow waxing. Then I look at my nails and I understand why the lady was complaining there is no consistency with the thickness of my nails. So needless to say I will not be back. Also Ive had acrylic nails put on multiple times and they did not even have a sink for me to wash my hands in. I recommend that they pay more attention to the customers that they have in there than the customers that are complaining. normally it takes about 45 minutes to 50 minutes to get a full set on and I was out in 25 minutes including having my eyebrows waxed. Funny thing is though they just open so there was not a rush of people that they had to get to behind me.

Did my nails nice. Did not overcharge me. Been here several times and the price does not fluctuate. Only one nail tech I found to be a little bossy. Number 8. She would not give me the shape i wanted or the color i wanted. The other techs are very good.

So Im am a new customer to them and was treated bad I just went in today to get a plan and simple nail did when the guy that served me ask what I wanted and still didnt do it the way I ask him to do it . instead he put shellac on my nails but I only wanted polish and fake tip and charged me $45 even though he knew that I didnt want it and still managed to tell me I had to pay him $45 then the lady got up and the next man behind me was all in my face telling me that I had to leave my phone when I had told them I wasnt leaving my phone they told me that I couldnt leave unless I left something like an ID or something and people in the background was laughing cuz they thought that it was okay for them to embarrass me even though they knew I was new there and I didnt want what he did to my nails and still had to be charged so I ended up leaving my ID and have to come back when my boyfriend got off work because I didnt have no money so I was very upset today sitting home waiting for my boyfriend to get off so we can go up there and pay them to get my ID back I will not be back the service is bad the customers they have there is bad and they just dont care about anybody but their selves it was very very poor service and I would not be back plus place was not clean it was fruit flys everywhere bugs was crawling around very nasty very very unprofessional and rude

I really dislike this place! Don’t go there! They overcharge you, they’re rude & disrespectful! And my eyebrows looks HORRIBLE!!!!!!!!!!!!!

I’m only giving it one star because i have to! If it was up to me I’d give it negative stars! I asked for a service and the nail tech #4 messed my nails up! Gave me the wrong color acrylic! He clearly did what he felt like doing! My nails are yellow instead of white. I came back up here the next day only for them to try to make me pay more for what their tech messed up! I will never revisit this shop again and I will be reporting them! Then they tried to argue with me as if they were there hearing me ask they tech for what I wanted! Because i guess be cause he’s on of theirs they had to take up for him instead of the customer. There is no such thing as courtesy note professionalism! DONT WASTE YOUR TIME OR MONEY!!

The staff is so polite and I like that they take their time

The fact that it was open at 8 am. Working 24 hour shifts, I wanted to get my feet done and go to bed and I got them done! He did an excellent job and my feet feels amazing!!!!

Nail Tech was busy but got me right in. The girl who did my nails did a fantastic job and she was so kind and helpful. Ive been having my nails done there for years and they are great.

Best nails shop near to me... they are great with the mani pedis I never have any complaints and they are really skilled with the designs

Jasmine is the best! She stays up on all the latest trends and is by far the most talented!

They are so unprofessional the lady rushed on nail and feet I had acrylic on my big toe and she did not fill it in and charge me 75 dollars for SHORT nails and my feet and didn’t even fill my toe in nails start lifting within 4 days of me having them

Fyi-Manicure is water soak, cuticle trim and oil had massage

My girlfriend went here to get her nails done and the paint started pealing the next day and when she went back and ask the girl to start over she refused this is poor quality

Great place to get your nails done

My nails look ok but I was overcharged. Then he got mad when I questioned the prices and wanted to know how much I was paying for different materials being used. He was also rushing. If I’m paying you $50 for a basic a** set you need to take your time and do what I ask. I wouldn’t go back or recommend to anyone else. 💩💩💩

I loved my tribal braids! Literally neat and same size and no pain. I’ll alway come back.

I have been going to nail tech for at least 4 years. The best service and customer pleasing.

I been going here for over 7 years, They are fast and great

When I visit Nail Tech I request for Victor. I feel as though he is a great tech for the services that I require. Overall theyre pretty friendly and efficient.

I’ve always loved this place but I was a little disappointed to learn they weren’t taking appointments, checking temps,have customers sanitize there hands or cleaning stations in between customers unfortunately due to this I can not risk my health and return

Mixed reviews I see... I actually REALLY like this place... They fill up quickly so just come dont call... They at least try to get everyone serviced the best way possible.. Ill be there in the am; bright and early!

I am very impressed with the job he did on my nails. They were shaped perfectly and he was very kind. He didn’t complain when I asked for five different colors.

They rush they dont take there time there English is terrible they didnt understand me and I barely understood her.. will never go back my nails where supposed to be pink and black ombre in stead I have white powder marks from I dont know whatWorst experience ever and they tried to charge me 45 dollars

Been going to this place for years,the owners are growing old of age it’s starting to show because the place is ran like a zoo! Very sad, I was a loyal WELL tipping customer thats no more!

I arrived at the nail shop at 7:45 (they open at 8) was on a very good mood until I got here ... the service is terrible . The lady named Jasmine rushed on my nails and made them sooooo thick after I asked for a natural layer of acrylic . Once I looked down and noticed them I immediately told her to start over . I got a coffin shaped nail and my nails were not even as well . When I told her to drill my nails down more she was very ruff and at the end of all of it , one hand was flatter than the other .. I also got a pedicure and she didn’t even massage my legs or feet nor did they soak ... I don’t suggest anyone to come here . They are too busy to make you a satisfied customer .

Was recommended here by my sister in laws, whose acrylic nails looked SO natural! Theres an older man with Grey in his hair I wont let touch or recommend, does it how other places do, but this time got a different staff member and LOVE the nails!!! Look so natural!

This is the only place I patronize for my nails.

The man was rushing on my nails & the acrylic is huge !! Plus he went over on my skin so if I get fungus I know why !! Never again will I go here

My mother gets her nails done here. She really likes it and trust me she is very picky when it comes to who does her nails. They do great work and the polish that they use has very good durability. She usually gets them done approximately once a month and thats due to growth not worn polish. There prices are reasonable as well, pretty much the same as any other salon. I would recommend them to anyone that is looking to get their nails done.

They suck! Theyre attitude and nails will either fall or break right the next day:(

Great place it just depends on who does your nails. If you go early during the week youre safe! Otherwise its rushed and the wait is long

Very good service!!

Love. Love 💘the best.

They do not sterilize their equipment.The young lady washed the pedicure tools in my foot water rinsed it off and put it back on her cart. When I asked if they sterilize their product she couldnt answer didnt understandwhat I was asking. She asked another young lady and she said they do. Do not go there if prone to infections call places that use onclave to sterilize.

Good service... when not busy

Good nail techs and a cool vibe in the shop 🤑🤑🤑🤑

Best gyros in town.

The 6 ft rule stayed in effect. Because they have been closed prices over the top regardless of the service. $40 for a pedicure, $40 for a set. Price gouging

I love my tech, tommy...the best❤❤❤❤

They were very courtesan and helpful. The nail techs are very good. Choose from Victor or Tommy they will definitely take good care of your needs from your toes to your nails.

HORRIBLE..I use to love this place but Last summer one of the male workers was arguing with a customer and he pulled out a GUN and POINTED it at her..we was all scared it was children and a couple pregnant women in there as well the other workers heard someone call the cops so they said something to him in their language and he ran out when the police came the other women that worked there did not want to tell the officers the guy name or anything about him. He got mad at the customer caused wanted glitter or something at the tips and I guess she didnt properly explain it whatever the reason u should never point a gun at someone UNPROFESSIONAL

All I can say is wow.... went there on a Thursday and got shellac ... two days later the shellac bubbled and chipped on multiple nails came back Monday and they charged me $10 to redo the polish.. safe to say I would not recommend this place of business

If you are looking for a rush job Fast service however customers service was horrible not willing to listen to the customer and very rudely. I will not patronize this establishment again this my and, my last. They nickel and dime you for everything. From polishing to shaping your nails in a normal way. They understand English and then ignore you so you will go away.

Quick and. Good service

It will do in a pinch. I cant see myself going back there any time soon. Other places do a better job.

If I could give less than one star, I would! I sat down(with a smile) and asked for a full set with polish. The guy servicing me tried to get me to get Shellac. I declined gracefully and said Id get it next time. He asked again, saying how much better it was. I agreed and again, gracefully declined. He grabbed my hand and proceeded to drill on my nails very roughly. As if he had an attitude that I didnt want the more expensive service. He had a nasty attitude the ENTIRE time. I even tired to spark up a conversation with him, attempting to give it the benefit of the doubt. I said(with a smile) So how is your day going so far? He gave me a very firm and dry GOOD! And continued to do my nails in a rough dismissive manner. At this point I gave up on trying to be friendly so I sat quietly. I eventually just told him to only give me clear polish so that I could leave. I will NEVER patronize this business again. I cant deal with the bad attitudes and sheer disrespect of customers.

Good nail salon place is always packed very long wait suggest you go in the morning opens at 8

I liked my nail tech this time but I have a few picky points! Worth the money spent though 😁

Did not want to give 1 star .. They do have some awesome nail techs but #9 is a total ass hole and have an nasty attitude ..He get’s mad because your not satisfied with his work .. He can not polish nor lay his foundation right.. And when you tell him he talks about you in his language and you know because everyone (coworkers) turn around and looks and laughs. Which is not professional..Again #9 can not polish he half does his job rushing and the place was empty ,so why rush just get back on his phone .. Never go to him ..Thank you

Im not trying to be rude. Because everyone needs to make a living. But Victor shouldn’t be a nail tech. My nails looked horrible. Needless to say. I paid another shop to fix my nails, right after I left victors seat...very disappointed. I’ll never, ever return. My nails are still in pain because of my experience.

Great

Love my nails

Called and asked if there were open chairs and the woman told me yes, I drive what ended up to be 20 min just to get there and the place was full. So I was super irritated leaving as I just wasted my time and gas coming here. I would definitely recommend having an appointment if you go here.

Worst manicure and pedicure I ever had in my life. Also, my girlfriends manicure and pedicure was terrible We will never come here again

Have been going here a longtime and today they wanted to charge me $40 for a new set. Everytime I go there lately they charge different prices for the same job. I am NO longer going to go there. They have become RipOff people!!

Amazing salon! Cozy and clean! Very professional and friendly. They all do a great job and the owner is great! Im Locked in forever!

I love this place. My nail tech always does my nails PERFECTLY!! been going to him for over 4 yrs.

My daughters went and i was amazed by there job they were so cute

My wife gets her nails done here. I am giving it a 5 star review because she has gone here for several years and keeps going back. If it were anything less than great service, she would be going elsewhere.

Enjoyed my experience, decent prices, fast service and close to my home!

My nails always look perfect. They all ways remember me and ask about my family. They are the best.

First I had to tell the nail tech to clean out the pedicure tub. Then they sat me with someone that did not know how to work with Shellac polish. After they took off my old big toe design, they then told me it was an extra $5.00 for the to take off the Shellac polish, a rip off and they should have told me before they began working on my feet.. my three year old also got her toes done. Although I selected the rainbow colors to go on her toes and they knew I had five colored before we sat down... When they were done with her pedicure and started to polish her toes they decided it would be another additional $5.00 for five colors. On top of all that when we were all done they told me they had to charge $1.00 for me using the debit card even though their posted sign says a fee would be charged for services under $10.00 that is paid with a debit/credit card. This shop has a lot of hidden fees. I will not be returning, they are overcharging and a rip off... First and last time..

Love them and I always love my nails!!

TERRIBLE.. NO STARSYOUNG MAN DID MY FILL FOR ACRYLICS.. LEFT THEM LUMPY AND NOT SMOOTH.. CALLED TO SEE IF THEY COULD FIX.. THEY WOULDNT DO ANYTHING.. SAID I HAD TO PAY TO GET THEM FIXED.. TERRIBLE CUSTOMER SERVICE.. IF YOU CANT DO YOUR JOB RIGHT, WHY DO THEY LET THESE PEOPLE WORK THERE.

Best place to get your nails, feet, eyebrows they do a amazing job!! Wen and tony, lisa my faves. Been coming here for 20 plus yrs!!

This nail shop is very busy and the nail techs all charge different rates although there is a price listing posted. They dont take direction well and Ive had different techs who did not provide the service i requested. The pedicure chairs are not sanitized and they use the same tools on every customer without disinfecting. They wanted to charge 2 dollars to file my nails square which should have been included in the service. I will never return.

Love this shop!!! Its comfortable winter/summer

Upon arrival I was immediately seated for a pedicure. There were 2 nail techs doing pedicures with another 2 people waiting. The techs finished the 2 clients and 1 stepped away to do a manicure, I presume. The other tech took care of the 3rd person. He then stepped away and didnt come back until about a half hour later to take care of the 4th person. Meanwhile, all of the other 7 or 8 techs were taking people for manicures that came in long after me. No one ever said a word to me the entire time. Finally, after my feet sat in water for 45 minutes, I got up and left with soaking wet feet. They obivously need more people that do pedicures, not just manicures. This is totally unacceptable customer service and is worthy of ZERO stars!

Last time I went here I got acrylic and it was burning my finger every time they touched it. Burning didnt stop until I took the acrylic off. I go to Shes nailin it in the Kroger plaza. Mary does my nails and her first time doing acrylic was better than what they did to me.

Anne is great!! Does my lashes and eyebrows. It was very busy today bit they keep the customers flowing thru.

Jasmine ALWAYS gets me right!

Will not be coming back to this place.... cable for a pedicure and they added no solution to the water while my feet soaked, not sterile, and damn near burned me with their water.... never again ... they used to be good but I will go else where

Love this place! Quality work for a reasonable price.

Ive been coming to NAIL TECH for 20+ years, NEVER had a problem at all. I usually have my favorite nail-tech, or pedi-tech and stick with them for years. I was just in there today and had a wonderful pedi done! Theyre a good, hardworking business, theyve been in same location very long time which says a lot, and even though I dont live close by any longer, I still continue to go there for great service, and the prices are very reasonable compared to other salons. Other places wont do half the great job you get at NAIL TECH, and charge more, theyre more into fancy hot cloths on your legs, and not focusing on your feet, others dont remove the calluses off the feet using the grater, which my feet need. I would recommend NAIL TECH for anyone. Thank you for many years of great service Loann and Tony ~

No Stars Given. They are Rude and Unprofessional- NEVER NEVER EVER get your nails done at Nail Tech 22551 Gratiot Ave, Eastpointe, MI 48021. My shellac nail polish chipped after 2days which has never happened before. I had to wait an hour to be seen by the man who did them. After, polishing my 6 nails he told me he did it for free this time (as if he was doing me a favor) but next time he would have to charge me. I said excuse me but you just polished my nails 4 days ago and my polish chipped. He said leave (as if I was wasting his time). Excuse me that was rude. So, I got up and told him... I WOULD NEVER COME BACK. He said ok.Customer/Client service is very important to me because building relationships is what I do for a living. Treating people with respect is being a good human.

Very poor customer service, dirty chairs, they dont sanitize their pedicure equipmemt. And never once have they been able to get me in at my appointment time. They dont listen to the way you want your nails done, charge to cut them shorter and every tech Has different price. Even though they are cheap. You definitely get the bate minimum here. Never again.

It was horrible. Dont plan on returning. Tech sneezed in his hands and picked nose the whole time. Just nasty. Never washed his hands.

Been going here for years. One of the best. Victor is the best at nails

Got my eyelashes done & i went home & they started to fall off, called that same night and let her know i would be back & i got there and they refused to do my eyelashes over & told me i was lying about everything. This place is also is very dirty and needs to be cleaned. Corn chip smell comes out of there & they can be rude. this is not the only time i’ve had a problem with them. WILL NOT BE BACK

The lady at 8 messed my nails up very bad. And when I asked her to fix my thumb she had a attitude. I have had her twice now and both times she was rude and messed my full set up. I asked for coffin and most of them are crooked. Tried to give her a second chance and she was worst then the first time.

TERRIBLE! TERRIBLE! I have been there in the past and had stopped going because I felt like customer service was laking. This particular day i returned early in March 2017 because I was on a time crunch and needed to beat traffic. This salon is closer to my home then where I usually go in Royal Oak. So I was greeted but then a man with long hair stated getting the water ready. So he is pulling out his tools and I almost screamed! The was still dead skin on his filer and the soap buffer looked mildewed it was turning yellow. I told him oh no you have to get some cleaner utensils before touching me. So he came back with some new ones. When he did do my feet he missed a lot of dead skin. I asked for a deluxe pedicure. I need not get any extra scrubbing or massaging. No hot towel or anything. Then he goes to polish my toes with the polish I selected and I noticed the polish looks thin. So I am waiting to see if he is going finish my feet like that. When I see he is about to add top coat I asked Dont you see the polish is very thin and watery? He responds back, I choose an ugly color! I said, if its so ugly why is it on your self? So I go get another color and he redoes polish. Then I got to another tech for my nails. I was getting a a fill in on my original overlay nails. I especially said said I did not want the old acrylic remove. The man begins filing the he takes his nails under mine to remove. He said he will do fresh. That is not what I asked you to do and that hurst pulling acrylic up and drilling multiple times! They ruined my real nails. I just took the acrylic off a week later and cut and filed my nails down so I can regrow my nails once again. Never going there ever again!

I have been going to this place since 2007 and Victor has been my nail tech ever since ... anyone ask me where a good nail place is I tell them Nail tech table number 3 each time

Nice environment.Massage pedicure chairs and plastic in the pedicure bowl.

The store opens early and I love that! Friendly staff, efficient, and my nails looked great.

I like going here because theyre fast and sometimes consist with their work

Could do better on cleaning but good place everyone is licensed

Got the wife nails done here last weekend she loved the place.

I love getting my nails done and the crowd is very friendly and a good place to get your nails done..

Been going here for a while now, my nail tech Jasmine is awesome, shes the only one I allow to do my nails, on my way in a little while 😄

Horrible horrible service, overly priced for poor quality work, rush job smh. I will never go back there. I wish I would’ve waited for my shop to open. I would not recommend this shop to anyone ever. I’m very disappointed in the service I received from this place.

I came here to get a mani pedi on 4/8/17. I read some pretty terrible reviews and I was very skeptical about coming here but I needed a place that was open early on a Saturday so I took a chance. The man with the long hair did my pedicure, he was very pleasant and we even exchanged small talk about me giggling while he did my pedicure. The environment was pleasant, the staff was friendly as well. I had a great experience and I will return.

Went here on a last minute thing cause my usual nail shop wasnt open I have to say terrible job my nails was rushed I got shellac only lasted a week not even that never again thanks alot...

Nail tech messed up my nails and was flirting with me until he found out I was part black

Prices are very affordable and they do great work.

Everytime I go there they are amazing and friendly. Ive never had to wait.

Just left there, and had an awesome experience love love love love my nails , will be returning 💯

Three days after getting my nails done two of them pooped off . They dont care at all . They will charge you to fix their mistake..... They are certainly not qualified for running the business .Dont waste your money.