Pros: Brake job was good and done in a timely matter.Cons: The owner Joe will try to scam you I to buying more parts for your car without much proof that there is actually something wrong. He will talk a good game and try to overcharge your for the parts. Get a second and third opinion from other mechanics if this happens to you.Overall I would not recommend going here because there are other, more honest mechanics in the area. I give 2 stars because the brake job was good.

The owner of this shop is rude! He changes the pick up time constantly and he is blatantly overcharging for parts. When I called him out on it he brought the price down and then asked me if I felt bad about it? Ummm no I dont. If you can take your car elsewhere do it! Youll be better for it.

Terrible service. Rude.

I stopped in for a small question that could have been answered in a couple seconds, I was trying to identify a fuse. They refused me service unless I paid $100+ dollars for 2 seconds of their time. Staff is incredibly rude and not professional! My headlights weren’t working and the employees at Jet’s couldn’t care less. I went to another shop in town and they fixed the problem with my truck free of charge, especially after they heard how their competitor treated me. Avoid this shop! Terrible customer service and they refuse to wear a mask during a pandemic.

I stopped in to have the oil changed on my fleet vehicle. Joe kindly informed me that he wasnt set up to handle fleet vehicles, but took time to help me find a garage that was quick and local that would be able to do it. I appreciate him taking the time to help me even though he wouldnt be able to get my business this time around. The next time I need something done on my personal vehicle Im giving Joe a call.

0 stars. After yelling at me and demanding me to put thousands of dollars in my car when I was there to just replace a tire I finally was able to get my car out of there with the help of the police. Absolutely the worst experience of my life. Wouldn’t recommend on any level

Great service !

This was the worst experience I have ever had regarding automobile repair. The staff was extremely rude and yelled at me for not making an appointment before hand even though I was asking them a question regarding tire repairs . Nobody should go here , and I would suggest other auto repair shops on shaker road then this garbage place. Truly terrible . No respect , and no value

Ok

Avoid yourself a hassle and a half. Pretty lousy service. Went out of desperation because my car died and it was the close place to tow my car to. Only wish I could have read a review like this to avoid going here. Would have paid extra to tow the car somewhere else.To summarize-over charged for parts-damaged another part in my car while fixing the one I originally went in for-professionalism lacking

Thank you for great service,and taking the time to explain what I can do to improve the longevity or my car. I will be a customer for a long time.

Fair price, honest service, done when promised. Always does my brakes and minor repairs.

The mechanic was very thorough and patient diagnosing my husband’s car. However, Townsend was obnoxious and rude. It didn’t appear busy, since there was only one car being serviced. I think Townsend scares customers away.

They did a solid job mounting and balancing all 4 tires.Thanks guys,

DO NOT go here. The owner will always try to sell you services/parts that you do not need and is just smarmy. He was insistent that I needed synthetic oil, for example, which is close to triple the cost of the regular oil they use. They get no stars.

Honest and fair.

They are very honest and friendly highly recommend

Great service, the mechanic Karl was very nice and was smart ,the owner joes was very honest about the work done and was very nice

Went there for a used car inspection and was told all the car needed would be rear rotors eventually, that night the muffler snapped off, the next day the steering rack went so it failed inspection because it was unsafe to drive. Brought it to another mechanic and it took them not even 5 mins to find the car structurally unstable from rot on the frame. Useless garage and a waste of my money. I have a child and that car could have hurt us all. Disgusting.

I run a fleet of trucks across the northern US from Washington state to Maine Ive had one of my trucks go down I had my tech go into the shop and the owner started arguing trying to charge over $800 to fix or replace two bearings then he proceeded to threaten to call the cops because the vehicle was not safe to drive because the brakes needed to be replaced needless to say I went to a real mechanic had it done for less than $150 and the brakes were fine being that they were just done not even 8000 miles ago this man is a crook a liar and he will threaten and try to cheat you

Rude customer service.

Fast knowledgeable and done right the first time!!!!!!!!!!