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Franks Auto Service
528 N Main St, East Longmeadow, MA 01028, United States
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Comments
Fl
Review №1

Patty and team awesome. Friendly professional and helpful. I had issue with brake lines difficult to diagnose but they found and corrected. Fair prices and good service.

Ky
Review №2

Patty, Adam, and the whole crew at Franks are awesome! Incredible service, fair prices and lots of integrity. We love Franks!

Gl
Review №3

Franks auto repair in services is both professional and accommodating her staff is knowledgeable Patty the owner is always ready to answer any questions in reference to your vehicle her knowledge is endless the quality of the work is outstanding always professional and she is very accommodating in the work is always Completed in a timely fashion franks goes above and beyond In taking extra steps even with an oil change they rotated my tires checked all my fluids it was refreshing and greatly appreciated the care that they took with my vehicle in the kindness that they showed and the quality of their work thank you Frank’s always being there for us God bless

Th
Review №4

Patty was really kind when I first asked if she could look at my car. They got me in, dealt with my car, and were very professional. My mom and godmother goes here and they recommended me to get my car serviced at Franks. It was very helpful when Patty explained what was going on with the car and what her recommendations were. I was really grateful for that since not many places talk with you 1v1 and actually take the time to explain things like that.Thank you again Patty and Co. for all your help, I will definitely be going to you guys from now on for my car troubles :) Stay safe!

Ka
Review №5

My mom had a nail in her tire and Patty was able to accommodate us immediately!

do
Review №6

Frank’s Auto Service provides great service and they are trustworthy. I always highly recommend them.

Ja
Review №7

I’ve been going to Patty for about 15 years. She always reviews options with me and is clearly not interested in taking money from people. Very fair prices. Patty and John kept my Subaru going into 200k+ miles economically long since other shops said there was nothing they could do.

Ca
Review №8

I am fairly new to Franks Auto Service, only been a customer for 3 yrs. Patty and her staff have kept my car in the best condition. I rely on them every time I bring them my old Chevy. They are most trustworthy and this is what you want when getting your car serviced. Thank you Patty and staff.

Pa
Review №9

They are consistent in providing good service and will never recommend work that is not necessary.

Ri
Review №10

Ive been a customer for almost 15 years. I wish I had learned about Franks earlier. The work is always well done, the prices are very fair. Patty always give you a one on one consultation, and she provides options on how to proceed. I have one new car, and one that is almost 30 years old, and they take care of both.

am
Review №11

Great place for a date or family the best drinks ever

Di
Review №12

They did a Great job on my Car

Li
Review №13

Patty provides excellent customer service. She does this by 1 on 1 talking to you helping you and informing you on all phases of the work. The technicians they are all very well trained mechanics and do an excellent job. The pricing is excellent phenomenal actually the whole overall experience is top notch. Would recommend them to anybody who needs their car suv or truck service done.

Ea
Review №14

Very rude staff. Lady who runs the counter was very rude to me upon entering their establishment. I turned around and walked right out the door! Wont get my money! I guess they only service people their own color! White.

Ma
Review №15

Good and honest mechanics you can trust

Jo
Review №16

Franks Auto Service is the best. Honest people, expert mechanics and a fair price. I dont even want to give them a review because I dont want to have a long wait if I need service done!

Ra
Review №17

Good experience

Pa
Review №18

They are honest and skilled mechanics. Pats a little abrasive when you first meet her, but you can count on her to get things done right and she warms up quickly. Very fair priced.

Ni
Review №19

Patty and the rest of Franks Auto Service are the best! Been coming here for close to 6 years now and they take damn good care of your vehicle and let you know what’s going on

Ge
Review №20

We called her about the TCD and ABS lights, and she was able to take our car the next day. She is extremely honest. She and her staff are very pleasant to talk and work with, and they do a great job of keeping my decades old car on the road!

Ab
Review №21

This place is the best. They do wonderful work. Patty is great! My husband and I both bring our cars here, and our kids are now taking their cars here. Highly recommend.

Jo
Review №22

I was given an appointment right away. I was in and out in a couple of days. Very nice to deal with. The price was fantastic. Will be back.

Ka
Review №23

Best repair shop I have ever had.

Da
Review №24

Super helpful and quick to get my inspection done!

Pa
Review №25

They are great! In and out quickly for my oil change.

To
Review №26

Work is always done well, never unnecessary repairs suggested!

Gi
Review №27

Honest and reliable service! Great customer service!

HW
Review №28

I have never been to a more honest service station than Franks Auto Service. They are priced fairly and will not perform any unnecessary service I highly recommend Franks Auto Service.

Pa
Review №29

Nice to have a car service/repair business that while very knowledgeable is fair ($) and respectful (time) towards their customers.

Di
Review №30

Their Honest,Experienced,Pat Is the best,The mechanics are fast and reliable.I call for appointment,Always get one,I have stopped in with a broken wiper,little things if they have time they will fix it without an appointment. Some Garages will take you for a Ride.but Not Franks.

Ti
Review №31

Excellent service and a friendly staff. Reasonable pricing

Ma
Review №32

Good customer service and great job at lowest reasonable price.

Ma
Review №33

This is the only place I go for repairs. There very friendly and there prices are affordable.

Jo
Review №34

Great community garage great service

Tj
Review №35

Quality work fair price

Ma
Review №36

Thanks again Patty

Ga
Review №37

Only place I go for minor repairs on all my vehicles!

st
Review №38

Was fast

Al
Review №39

$68 dollars and 7.5 hours after I dropped my car off to replace a gas cap. $40 of that was labor.... dont know what all these other reviews saw in this place

ra
Review №40

Awesome

Information
2 Photos
40 Comments
4.6 Rating
  • Address:528 N Main St, East Longmeadow, MA 01028, United States
  • Site:http://www.franksautoma.com/home
  • Phone:+1 413-734-9723
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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