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Express Auto Care
146 Clinton Ave, Cortland, NY 13045, United States
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Comments
Te
Review №1

I was very impressed with the quick, efficient service and the kind way that I was treated! Ill definitely be back! If you need an oil change, I highly recommend it!

Ca
Review №2

Used to bring both my wife and I’s vehicle and get great service and a friendly atmosphere. I have attempted to get an inspection 3 times. Each time the individual I spoke with was very rude and honestly disrespectful. I will not be back and no longer recommend this place.

Do
Review №3

This was my first visit here but it won’t be my last. Employees were all professional, informative and extremely courteous. Nice to know good customer service still exists! Thank you!

Ma
Review №4

Thanks for letting us know we r safe when we drive a way thanks 🤠

Mo
Review №5

Quick and thorough Inspection with helpful and courteous service from shop manager

Je
Review №6

Mike is the best. He has never done me wrong. Been a customer for years and will continue to be his customer. Fast and great service.

ja
Review №7

Fast and reasonably priced, friendly service. We were in and out of there before my dog or my kid became impatient, impressive!

Li
Review №8

Excellent service, quick and easy. Drive through oil changes are the way to go! Plus Tuesday is Ladys Day Discount which is pretty cool.

er
Review №9

So fast and prices are responsible. The staff was very polite and good.

Di
Review №10

Stopped for an inspection. Took no time at all. Employees were all very courteous.

Je
Review №11

I always take my car here for oil changes for the past few years. Convenient, fast & the staff is great! Especially Mike he really knows his stuff my car is kind of a pain so I breathe a sigh of relief when he’s there!

Mr
Review №12

They accomplish car stuff. Pricey but pretty quick. Nice dudes

gi
Review №13

Great place .quick. Very nice guys.

Ro
Review №14

Always fast and friendly service. Even when I brought my car in they ran out of my filter, so they sent a worker to the other shop to pick up more right then and there. They promised theyd always keep extra stock of my filter and have.

Lo
Review №15

Took my 2018 car in for a NYS inspection. They did something and triggered a check engine light which was not there prior to going in and they did not know how to fix it. So to fix it I had to go to the dealership for repairs. Because of the error they caused, they couldnt finish the NYS inspection but still charged me for it. Went in for a 15min inspection and left with a $22 bill plus $150 repair at the dealership. But they were pleasant to speak with.

ja
Review №16

Amazing service and truly honest and caring staff. They always go the extra mile and help the customers! I truly trust them with all of my needs. I recommend you go and try them you wont be disappointed!

Jo
Review №17

Twice now Ive used this place and both times, shortly after, Ive had other issues pop up with my vehicle. Once, a coincidence, twice, nope the people there are purposely doing stuff to mess with your vehicle. And this last issue the person said you could tell where they did it

Ty
Review №18

Got my oil changed there, the guys are nice but they messed something up and my truck is leaking tons of oil

Ch
Review №19

Usually love the service here, but today I drove from work to make before they closed. Arrived 15 minutes before close for an oil change, they shut down early couldn’t and wouldn’t help me. Was a loyal customer- not anymore!!!

Jo
Review №20

Great dudes!

Ni
Review №21

In and out for a state inspection, couldnt be easier or faster

Mi
Review №22

Excellent customer service given by both techniciansOnly saw the 1 name badge-DakotaBut the other guy was just as friendly and professionalI highly recommend this place!

Ke
Review №23

Great service! The guys were very thorough. Didnt care much for what I was charged, but would go back there, if for only the guys whom were very friendly, knowledgeable, and personable! Was not at all treated like I didnt have any knowledge about my vehicle (being a female).

Sa
Review №24

Always great service!

Jo
Review №25

Nice in and out

Th
Review №26

Awesome staff very helpful and informative will go back again

Ma
Review №27

I had warning lights flashing on my dash when rolling out after my full service. My technician (Michael) tried to correct the problem before I left but wasnt able to. That evening he emailed me his diagnosis of the problem from his personal email, which diagnosis my own repair shop confirmed the next morning (a sensor had been left unplugged; my shop plugged it back in and test-drove the car and it was fine). I went back to see Michael the next morning, taking him up on his invitation to come in so he could make things right, and he paid the cost of the 1/2 hour of labor my shop had charged me. I think this was excellent customer care, for which I was very grateful, so Im letting everyone know about it here.

My
Review №28

Great FAST service

He
Review №29

The manager is always friendly, they do a great job and offer Veterans discount.

Da
Review №30

Mike is top notch. He makes the visit worth it. Very professional. Mark is a good dude as well.

Al
Review №31

Very overpriced

Av
Review №32

They were efficient, friendly, reasonably priced, and very helpful in explaining what they were doing and why. Overall great place!

Mc
Review №33

Fast service great employees everyone was very friendly and got done fast

mi
Review №34

Problems happen in business transactions. Customer Service is how you handle these problems. If you ever have a problem here, youll find out that the manager, Mike, isnt good at his job. When you ask a question about the problem, hell fly off the handle, angry and ill-mannered. It wont be a pleasant experience. And youll regret all the business youve done here in the past.

Wi
Review №35

These guys are great. They are friendly, funny, fast, and work together to get the job done correctly. I would recommend this specific location.

Jo
Review №36

Very quick service.

Pe
Review №37

Great service. In and out

Be
Review №38

The man that runs this place is honest .He does my inspection ever year . If something wrong he will show me .Im never dispointed or made to feel dumb as being a woman there 😊

Ro
Review №39

Great place for oil change fellas are great

Ti
Review №40

Great staff, was actually fun to get an oil change. Good sense of humor over there.

Sh
Review №41

Everytime I changed my oil there..I always ran low and thought my engine was burning oil..I have since gone elsewhere and the problem vanished...crooked and discourteous...theyll ruin your car

Be
Review №42

Had an oil change one day later my oil pan dropped out. But they see rusted out pans all the time not their problem. Even said to me maybe we shouldnt be driving a car with rust. How immature and inappropriate. I was just asking why it wasnt pointed out. Must be defensive for a reason. Stay far away. Will file a complaint with Better Business Bureau and I am sure the guy that I spoke with doesnt care.

Je
Review №43

Cortland Store Clinton ave is the best!! Ask for Mike!!😎

cy
Review №44

Thanks to Mike he always takes great care of my car. Ill probably bring the guys taco bell soon.

Je
Review №45

Prompt service, friendly staff

Da
Review №46

Good service good prices

sd
Review №47

Quality service, good people

Mo
Review №48

Nice friendly, quick. Explains everything thoroughly.

Da
Review №49

Fast place to get oil change.

St
Review №50

Great service.

To
Review №51

They are wuick, curtious, friendly, they explain every detail to you.

La
Review №52

Quick, friendly service.

Co
Review №53

Friendly, Quick, and quality work. I always get my oil changes done here.

Ab
Review №54

Fast and quiet oil change service. Liked it.

ca
Review №55

Always take my car therd

E
Review №56

Guy was rude on phone was asking questions won’t do business here

Je
Review №57

Guys did a great job!

JO
Review №58

Mike is the best

th
Review №59

Good crew

Wa
Review №60

Quick

Pa
Review №61

Quick

An
Review №62

Great people

Th
Review №63

Short wait, super nice staff.

Information
3 Photos
63 Comments
4.2 Rating
  • Address:146 Clinton Ave, Cortland, NY 13045, United States
  • Site:http://www.xpressautony.com/
  • Phone:+1 607-662-0060
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–4pm
  • Sunday:10am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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