Left here with a beautiful Mercedes! Alfredo is a perfect salesman, not at all pushy but completely understood what I wanted and made it happen. I’ll be back for my next Benz

Had the best experience buying a new car. They were super nice, and did a great job. No pressuring! Ernest was great! Can not recommend enough!

I have had wonderful service experience at Ed Hicks. Recently, while on my way home from work - it was after 6 pm, my Tire Sensor immediately starting going down and was to a few lbs. of pressure. I was near the dealership, but knew that the service center closes at 6pm. So, I attempted to put air in my tire at a near by Stripes Store. I was not having any luck as their air system was our of order so I decided to make my way the few blocks to the Dealership and leave my car in the lot and contact them in the morning ( I was hoping that on my way to the lot that the gate would still be open to allow me to do so). I figured I would then call a friend for a ride home. Well, the Sale folks were still there so I was basically asking them if that was ok for me to do what I planned on doing (leave the car till morning so I could call for a ride). The Sales folks actually called the Service Manager who happened to still be on site, and they not only allowed me to leave my car overnight - they provided me with a loaner car - actually, a used car for sale from their lot, and allowed me to drive home and back to work early the next morning. My tire was taken care of the next day and I returned the loaner car. The Sales folks AND the Service Manager went above and beyond to help me out. This is the kind of service that keeps you going back - not only to purchase a vehicle but for service as well. They have taken care of me each and every time when dealing with my service needs - this particular time was exceptional.

This dealership and their employees are absolutely top of the line. From beginning to end they provide amazing service. They are transparent, incredibly friendly, ready and willing to work with you in order to get your vehicle serviced as quickly as possible. Randy is by far employee of the year! He fixed my vehicle within one business day and had open communication with us even through the winter storm. 13/10 would HIGHLY recommend. Randy and Ed Hicks have truly knocked it out of the park!!! Recommend them to all of my friends and family!

Best car buying experience weve ever had.We had been searching for GLE for weeks across Texas with no luck. As we were met here we were told the GLEs on their website had been sold and they didnt have any on the lot. We got to talking to Ernest who mentioned we could stake a claim to one being built and customize it with the features we wanted, only catch is it would take several months to come in.Thanks to Ernest we now have the car of our dreams! He was very patient and explained all the features and packages extremely well. Once we ordered it he gave us periodic updates.It has been the easiest and almost stress free (what car buying experience is truly stressfree) car buying experience.

The cars are always clean, unlike other dealerships in the city of corpus Christi. I recommend buying from ed hicks anytime

Our sales man Ernest Aguilar was amazing he is very knowledgeable. Ask for him when you go to Ed Hicks Mercedes

Parts dept. Is on point. Joe Arce,J.T., Eddie,Chance & Chris are ALL the best. I know its hard to believe, everyone? The best? But they have it on lock. Give em a call, theyll get you taken care of, everytime.

Awesome dealership to work with. Mari is the best!

One of the worst experiences Ive ever had. I was lied to, treated like a second rate human being, and disrespected like never before. I did not end up purchasing a vehicle from this place because of this. Now all of a sudden, my phone receives spam every day since leaving. If youre not willing to pay thousands over sticker price, I would avoid this place like the plague!

Good quality parts and good service thank you

Supervisor customer service, everyone very friendly, they have new, pre owned and certified cars/SUVs. I would highly recommend giving them a try before you buy.

Outstanding experience purchasing a used car from Roy at Ed Hicks Imports! A little kindness goes a long way! Roy was very understanding, listened to my needs, did not play any games, and made me feel welcome at the dealership. Normally car buying isnt the greatest experience, however, Roy made it super easy and straightforward. I felt comfortable about driving all the way from Dallas to Corpus Christi to look at the car because I trusted Roys word about the condition and pricing. He had the vehicle detailed and called to inform me about some minor scuffs and the work they did. He even had the vehicle in the showroom when I arrived. I felt at home and welcome at the dealership. If only all dealerships were more like Ed Hicks. I absolutely will 100% go to Roy and Ed Hicks again for the next vehicle purchase.

Great sales and service

Excellent vehicle buying experience!

Ive been to many dealerships, small and large, none has been so easy and straightforward. Whole staff was great to work with, especially my salesperson, Mari. 5/5 feel comfortable recommending to my mother.

Great company service by Ernest aguiar he is very nice very knowledgeable and thanks of this customer first everyone was real nice at the dealership definitely would recommend you to my friends Ernest is the best

Unbeatable customer service, even on a busy day.

My experience was good. The salesman showed me a vehicle that just came Im and its the only new Mercedes Benz SUV with 620HP in Corpus Christi for only $120,000! I hope my financial advisor Luis Prowse is on it and making it happen for me.

My wife and I were traveling to Port Aransas on New Years Eve. We ran over something on the interstate in the dark that did some cosmetic damage to our Mercedes GLS 450. I was on the phone with Avelino Rodriguez in the service department as soon as they reopened on January 2nd. He had me come in to check the car for any mechanical issues. They had me in and out in an hour and even invited me back to look at the car with the technicians while it was on the lift. I cant say enough good things about the awesome customer service we received from Mr. Rodriguez and his team. This gave us a great peace of mind on our return trip 500 miles back home. Would definitely trade with this dealership if we lived in the area.

My wife drives a Mercedes and myself a BMW and for this reason. This was my first time dealing with Mercedes. Everything started off rather well, the people were nice and the establishment was cleaned and constantly being sanitized...BRAVO for that Mercedes...However, 4 hours later...They did offer the shuttle but I wanted to experience my first time...First impression is everything. Anyway, once the issue with my car was resolved, I was told that it would be one thousand eight to fix the problem. I said, ok. When I went to pay, his one thousand eight was actually $1800. Ive never heard $1008 and $1800 to be the same pronunciation. The amount wasnt the issue, the issue was expecting one price and the seeing another. Communication and a clear understanding is the foundation of all things. This isnt all on Mercedes, I should have done my due diligence and requested to see the print out. But next time, my wife will wait for her own car...😁...Ill stick with BMW.

Roy Tovar was our sales person and he really went above and beyond to make us feel special. We had a hassle free experience and walked away with an amazing vehicle. Thank you!

Great service.

I brought my car in for service this morning, everything was done promptly and efficiently!! Very satisfied!! Customer service was a absolute 10/10!

I am appreciated your title clerk found the title and sent it to me. Ive sent it to my DMV agent and this X5 will be registered next week. Even though it took more than 3 month to register this vehicle. We still thank you for your effort and time to help us. I changed the one star review to 5 star. Thanks!

Salesman seemed very knowledgeable but they were overpriced saw several cars of same calibre online for 7 to $8000 less

Ed Hicks Mercedes Benz Dealership proves over and over why they are well known for their customer service. From the time a customer enters their lot to the time the customer leaves their lot he/she is greeted by a warm smile and a May I help you? from everyone who they come into contact with. Upon reading these reviews, however, I have noticed that there is not one review of the auto wash. The men who work the wash show great respect not only for the customer but also for the customers car and any personal belongings left in the car. These guys are working in 110+° temperatures, in the blazingly hot sun, under brutal conditions, yet they always greet me with a smile and kind words! Many times there are only one working the wash for the day, but their attitude and kindness never wavers! Even with only one person working, they always manage to get me a bottle of cold water, without me asking for it! The two men that are working the wash should be recognized for the quality of service that they add to the dealership. The wash guys usually are the last employees the dealership gives a pat on the back to in most dealerships. Yet, when leaving the dealership, the wash guys may be the last person the customer has contact with, leaving a lasting impression of the dealership!

C.F. Ebelt, my salesman for the last two vehicles at Ed Hicks Imports, is the most thorough, honest, organized, professional & so very easy to deal with.I will definitely recommend to all my friends and family to come to Ed Hicks Imports and to specifically request CF Ebelt as their salesman.

I cant wait to go back for the S560! It was refreshing to see that Mercedes Benz is listening to their customers and now have the vehicle color option of black on black on black.

Bought my preowned Mercedes in November. Best service Ive ever had. Thank you to my sales associate Daly, the service department and the finance manager. All were very professional!!!

I was treated so well here, even though I wasnt purchasing a Mercedes, that I will definitely return here when Im in the market for another car. Everyone was nice, but C.F. Ebelt was a standout and made something I was seriously dreading into a very pleasant encounter. Highly recommended!

My new Mercedes broke down late one friday afternoon while on vacation. I was worried I wouldnt get my car back in time to go home. Service advisor Gabriel was very understanding and to my surprise was able to get a loaner car. Kudos to the whole service dept!

Awesome parts department , friendly staff great service .

They always provide grade A customer service! Im a happy client ☺

I came here and tried purchasing a C-300 all cash a few years ago. Everything checked out but I was made to pull up my bank account information to prove the funds were available. I thought that was strange and an invasion of privacy but even after providing them with that information I was told I could not take the car until the check clears...this was extremely embarrassing to say the least and a waste of an entire day.I decided to go the Mercedes Benz in Houston and had absolutely no issues with buying the car.Fast forward to this year. I am wanting to trade my GLC for GLE and I decided to give this dealership the benefit of the doubt, because it’s closer to me...but yet again I was struck with disappointment and lackluster customer service.Long story short, I will continue making the 3 hour commute to Houston for all my future purchases.This dealership needs to be less bias and re-train its employees on basic customer service skills.

Mason Gist has by far given my family and I the best car buying experience we have ever encountered. He is the most efficient and effect sales man I’ve ever met. This is our first purchase from Ed Hicks Imports and the impressive staff has wowed us. We highly recommend Mason Gist he truly goes the extra mile even to accommodate your schedule, we were in the dealership for 30 minutes max we are able to leave to take care of other business, unlike your traditional dealerships with their aggressive tactics to keep you there or make you take the car your interested in order to force you back in this was smooth comfortable transaction they even just called when the car was ready for delivery. He understood my mother was tired and even came out to deliver the car. You don’t find sales men or dealerships willing to accommodate you like this. They made us feel like family from the second we walked in the door! We Highly recommend Mason Gist!! We for sure will only be doing business with him from here on out for any and all needs vehicle related.

Always top-notch service!

Mason was our salesperson. I went in interested in one vehicle, after telling him my wants and needs for a vehicle he showed me the new A-220. It had exactly what I wanted and asked for and soo much more. After a few messages and calls to my husband, Mason had me in my new car. If youre looking for a new vehicle I 100% recommend Mason, he is very helpful and will get you in the right car for you.

You just cant beat the full service treatment that you have with Ed Hicks Imports service department. From the staff who go above and beyond to the thorough analysis of the work being done on your vehicle. It is this willingness to go that extra mile on behalf of their customers that sets them apart. Great job guys!! And, thank you.

I will not bring my vehicle back here for service again. They did not tighten the oil drain plug, so Ive been leaking oil for the past week. I paid a premium for a simple oil change, and the basic steps were not performed correctly.

JD Daniels was my salesman and he was able to get me approved and get me in a vehicle that same day! I didn’t think it was possible but he made it happen. Very professional and answered all my questions. I would definitely recommend Ed Hicks to anyone I know looking to get into a new/used vehicle.

Probably the best dealership experience/car buying experience I have ever had in my life. If you are looking to buy a car here, speak to Mason in the Mercedes-Benz sales department. He is not a pushy salesman whatsoever and gives you the space you need to make the important decisions that come along while buying a car and he works with you and your situation. In my case, I bought a car from a different state, and Mason made it a pleasure. This guy deserves a giant raise!

Great place to find genuine parts at reasonable prices, shipped fast and well packed too. Thanks!

Had a blowout and they got me right in and had tire in stock. Also washed the car even though I was a last-minute work-in.

We are more than pleased with the attentions we had with Marcella Torres and Gerald Velasquez! This is the first time we get something local,we usually go to Houston or Austin for good deals, but not one dealership could give us a better deal. They made an outstanding job to help us in our needs with our first Mercedes. We hope we can continue doing business in the near future.

Thank you Mari at Ed Hicks! Mari went above and beyond helping me with the purchase of my new car! Will definitely be coming back and will let my friend and family know how amazing of a salesperson you are! She made buying a new car a pleasure rather than a hassle!

Had a great experience buying used from these guys. Even though we weren’t high end clientele per say, we were treated very well and got 1st class service. JD is the man!

Mason was our salesman and was ever so kind to drive to my father that way he wouldn’t have to make the hour and a half drive to sign papers! We never felt rushed or pressured, they valued our trade higher than 5 dealerships we visited, and they were honest! Needless to say we will be going there once again for our next vehicle and the entire staff was phenomenal. A+ rating!

I highly recommend Ed Hicks Imports. Our family has purchased 3 vehicles from this dealership and it is the absolute best experience!From the sales floor to service, everyone there is great to work with. My GL 550 is an absolute dream!!Zachary Ingram is a wonderful sales person. Hes kind and definitely not the car salesman stereotype. Hes always got a smile on his face and is very professional. His knowledge of the different cars on their lot is quite impressive...He really knows his stuff!Gerald in finance is also great to work with!Randy Moore and everyone in the Service Department are very professional. They are always following up and are never rude. Just like everyone else on their staff, they are always as nice as can be.My husband and I will continue going to Ed Hicks Mercedes and Zachary Ingram for all of our vehicle purchases! I truly believe their customer service cannot be topped!

I am very sad to give you 1 star.Mainly that is the sign for management but not for customers.I tried to get appraisal to sell my car. I stopped by the dealership and Sales associate, her name is Kendra, made a visual inspection, took pictures. and promised to call me back with numbers next day.2 days after not receiving call back, I contacted Kendra again and was assured that it would take couple hours to finalize it.2 days after :)) she said me the same once again.6 days after she stopped to reply to my text messages.So, 10 days - no appraisal. May its so complex task and it required more time :)()Id understand if I got that level of service not in Mercedes dealership. But I always was fully satisfied with this brand:((

Any problem talk with Jack Power he will fix it for you

Bought a CLA250 almost a year ago. Its been a fun, exciting and comfortable car. Working with Ed Hicks employees from Zack (representative) to Service (Randy) has been a great experience. Zack was comfortable to work with, a very friendly and helpful rep with all the knowledge needed to make a purchase easy. Randy and all the men in Service Department have been most helpful. Taking my car there has been a pleasure for all its needs, car wash, oil change and new tires. I was offered a loaner car when mine was in the shop. So many good things to say about Ed Hick Mercedes - however, its all about their FANTASTIC staff and of course, a fun car.

I was looking for a new automobile. After having had two Lexus vehicles I wanted to look at something different. My 3 top choices were Lexus mid size SUV, Toyota 4Runner and Mercedes mid size SUV. I also looked at the Volkswagen deisel SUV. I checked out the Lexus in San Antonio and liked it but it only came in a V8 and no Lexus dealer in Corpus Christi. I next checked out the Toyota 4Runner before coming to Ed Hicks Imports. I was met by Zachery and we test drove the ML350. I fell in love with it and made the final decision to go with Mercedes. I have great respect for German engineering. My experience at Ed Hicks was extremely pleasant - there was no typical salesman pressure. It virtually sold itself. They have been extremely helpful so far. Love my new car. I highly recommend Ed Hicks Imports, Zachery and Able.

I called the service department an hour before closing and asked if they could replace 4 tires because my car was un-drivable. They agreed even though I would reach the dealership 20 minutes after closing. Gabe and Bruce were kind enough to stay an hour and a half late and fix my car. Truly went above and beyond. If not I would have been stuck for days as it was the Saturday afternoon before Labor Day. Thanks again Gabe and Bruce!

We are new to the area, and have purchased vehicles from all around the country. We have NEVER had a more pleasant buying experience than with Ed Hicks Imports. Dave, our salesperson was second to none. Not high pressure at all, but explained all features of the vehicle in easy to understand terms. The whole process from picking out the right vehicle for us to financing paperwork to the vehicle orientation was a fantastic experience. I cant say enough good about this dealership. Thanks everyone at Ed Hicks Imports for making my surprise 50th birthday present from my husband an unforgettable experience! I absolutely love my new Mercedes-Benz C300!

David Curtis was an EXCELLENT salesperson! He made the experience of purchasing my first Mercedes very easy and memorable. He was very knowledgeable and passionate about the brand. Everyone at Ed Hicks Imports was friendly and helpful in the process of my purchase. I enjoyed the experience and I LOVE my car!

I still drive the Mercedes C230 I bought from Ed Hicks in 2006. It has 126,000 miles. Still runs smooth! Today I purchased a 2018 GLC 300 W and I still very impressed with all of the hardworking staff members at this dealership. I will be back again!Blessings to all,Deacon Ron Martinez

I am very satisfied with the experience of buying my C300 from them. Besides great continous customer service

When I was searching for a new car, I wanted an excellent vehicle and a good long term relationship with a dealership. I have always had EXCELLENT service at Ed Hicks Mercedes Benz. Avelino always remembers my name and takes care of my car in a timely fashion. I often ask my wife to trade in her Chevrolet for a Mercedes so that we can BOTH have a good service experience.

I highly recommend Ed Hicks Imports. Everyone there is courteous and professional. My sales consultant, Brian, went out of his way to be helpful... Love my new Mercedes!

Glen was very helpful through the process. I do not live in corpus and he was able to get most of the work done without me being here. The transaction and process was smooth.

Best Car buying experience that I have had so far! David Curtis was on point and very friendly. David made the whole experience a joyous occasion instead of a dreaded one. Rachel Martin was extremely knowledgable as she guided me through the benefits of joining the Mercedes Benz Family. Thank you both for the experience!

Awesome buying experience! Our sales consultant Brian was extremely friendly and helpful. Rachael, the product concierge, ensured we knew all that the vehicle and Mercedes Benz has to offer. We look forward to purchasing from Ed Hicks Imports in the future!

I called 5 minutes before closing to six if they could fix my flat... No problem ... brought it in and 10 minutes later back on road... Thanks Ed Hicks Service Dept.

Had a great experience getting my first new car. Mari was amazing. She told me about all of the fine printed details on the purchase, helped me get comfortable while test-driving my car, and walked me through how to start and personalize my car.

The experience of buying anew car at Ed Hicks Imports was outstanding. I found them to be transparent and attentive. From the owner to the manager to the sales staff, I appreciated the entire experience and will deal with them again at the next opportunity.

Very friendly and attentive staff. They pride themselves on customer service

Just finished buying our GLK at Ed Hicks and it was a smooth operation from the get go. My salesman Dave was excellent and smoothed the transition to buy our first Mercedes-Benz! Couldnt be happier with their professionalism.

After talking to general manager Jack Powers I am satisfied with the outcome of the service he provided and he assured me that I will always receive the quality of service that Mercedes provides.

First complimentary bath for my great new C-Class 2dr coupe. Beautiful inside & out! What a wonderful service for clients!

Reading all these good reviews, looks like we were the unfortunate ones or perhaps such bad day for the salesperson and we paid the consequences. No customer service at all; to be fair with the salesperson he wasnt rude with us just not pleasant, no attentive that honestly made us feel like we were not serious potential buyers. We have a BMW and a Lexus and yes we are pretty serious on purchase a new car not because we are unhappy with what we own, we are just looking for new brand experience. Customer service matters! Dr. & Mrs. Quiñones

Best customer service Ive ever experienced getting a new vehicle. Will Peng was very informative and easy to work with. Would recommend to any of my friends/family to purchase a vehicle from Ed Hicks.

This is our second Mercedes from Ed Hicks Mercedes. Mari Valent-Luna was are salesperson on both vehicles. Great customer service and very knowledgeable on our vehicle. We were greeted by Mr. Hicks himself! Treated us like family. Great dealership from sales to service. Love my new 2016 GLC 300❤️.

Excellent from the moment you walk onto the showroom floor until you drive away. Couldnt have been a better experience. Professional, experienced and courteous staff.

I LOVE my Beautiful GLA that I just purchased from Ed Hicks. I live in San Antonio and chose to purchase from this dealership because of the warm, knowledgeable and professional people who work there. My search began on the internet with Sarina Sanchez who religiously emailed me new GLAs that arrived at the dealership that met my search criteria and she always responded so quickly to my questions. JD was my exceptional salesperson-terrific, smart and kind and patiently answered my endless questions, making this car buying experience the best I have ever had. There are other exceptional people at Ed Hicks who helped me with the smooth process of buying my car and I want to Thank You as well!I will gladly drive to Corpus again when its time to purchase my next car. TEN STARS!Thank you all so much!!

All the folks at Ed Hicks were most excellent, particularly Ms. Mari Valent, our sales consultant. Very helpful, very professional, very knowledgeable. I highly recommend Ed Hicks for your next Mercedes purchase.

Second car from Ed Hicks Imports. I drove down from Austin to buy in CC from Hicks because I just felt like I was getting better service. Dealerships often times run me the wrong way, these guys dont. Gerald and Mari were both great to work with.

It was nice cant say anything negative about it

The job on my car was good but please dont leave nothing in the car because it may be lost I leave an iPhone in my car and when I went to pick it up my car my iPhone was gone I send a message to the guywhohelpme with my car but he never responded I think is not fair that things like this happened specially in a dealer like Mercedes Benz

I rate my experience Five Stars because of our salesperson, Brian Breaux. This is not the same rating I would give my first time into the dealership. Let me say that when I was first thinking of trading in my current Mercedes vehicle for a newer model, I left discouraged and in search of a different location. A couple of weeks after making that initial inquiry, I received a call from Brian Breaux. Hesitantly, I was willing to go back and I am so glad I did. Brian was so positive and I was pleasantly surprised. During the whole process he turned my attitude from discouraged to optimistic, and in the end to triumphant. He put in such effort to make it work. The General Manager, Gerald was also great to work with and did reach out to me and left me a message, but it is Brian that put the five stars on my review. Thank you Brian for bringing my initial inquiry back to life and saving my husband and I from moving on to another dealership.

We drove from Austin all the way to Corpus Christi to look at a vehicle. Everything was as promised when we arrived and the staff is absolutely phenomenal. Thank you. Our salesperson Zachary Ingram made our experience wonderful.

Had such a Great experience with {Brian Breaux}...Such a Super Kind Sales Man...He was Not pushy or rude...He went above and beyond to give us a Great Deal!!!I would Highly recommend Brian Breaux from Ed Hicks Imports if youre in search for a New or Used Vehicle....Thank you Ed Hicks Imports Dealership & Brian for making my experience Great!!!

Upgraded our 300 , got 1 4 years newer

Great experience, everyone was professional and courteous! Love my new car and a special thank you to Dave for making the experience smooth and easy!

I really like dealing with those people. Great people great dealership!

My experience here was disappointing. I walked in, stood around for about 20 minutes before someone approached me. The sales guy brushed me off. I went back to the dealership where I first got my Mercedes in Harlingen. They gave me the full VIP treatment. I got my car within a few days. 6 months later I received a phone call from the sales guy who ignored me. In the future I will go back to the dealership in Harlingen.

All ready when I got there. In and out quickly.

Truly Exceptional Service Department!

Randy Morris and all the Service Department folks are always responsive, courteous and efficient. Highly recommended.

Our first experience at this Mercedes bens dealership happened 2 years ago . They didnt want to negotiate so we ended up driving to SA where we felt and were treated like we were at a real luxury place. Today we decided to give the corpus Mercedes another shot and another horrible experience . I was greeted by Bryan and when i told him that we drove to SA to buy our car 2 years ago, he simply told thats is ok here we do 75% business and we dont give away cars. Very rude !! Not a luxury experience! Shame, shame on you Corpus Christi Edricks Mercedes dealership. We were ready to buy another Mercedes and we will drive to SA tomorrow

Sales associate had a very meh attitude, almost like he didnt care to make the sale. All around bad customer service...

Ed hicks best place to buy a car period. Never any hassle, straight to the point, they will not waste your time

Avelino and staff always strive to assist me when able...

Wanna Say Thank You EdHicks Imports I love my new car, and Thank You Glenn DuBose for helping choose the right one..

Ed Hicks service department is fantastic! Every time I go in for service the staff is very friendly and efficient.

Bought our AMG here highly recomend this dealer

I have a mercedes and have had nothing but rude, bad service. Not going to name any names, but lets just say the person I first see when I walk in through the service area, is quite rude and does not make things clear, resulting in lost time and frustration.I took my car there to get it fixed only to leave 10 mins later, because of bad service - they didnt fix the car because they refused me a service they said I would receive and did not tell me of their restrictions or anything prior- thus resulting in MORE LOST TIME.The only people I actually think understand the purpose of customer SERVICE is the manager Roy,Never have I received an apology or anything from their lack of customer service, unclear messages, and their refusal of service.I actually drove my car to Dallas and had it fixed there with the great service I expect from a mercedes dealership - not only did I take my car there prior to moving to corpus christi, I would drive there again just to have my car fixed because, ed hicks is frankly a horrible place. Perhaps if I was actually spending money on buying a car they would bring out their friendly customer service, which is just bad business in my opinion.

We just reasently purchased our first mercedes there a Ed Hicks and overall it was a great experience. Our salesman was Ted Cooper wich i would recommend to anyone, he was very friendly and professional he made us feel at home. The whole crew there was great they gave us all the attention and made sure that we were satisfied with our purchase. So if youre in search of a new mercedes thats your stop i really recommend this place and dont forget to look for Ted Cooper.. great salesman!!

My daughter and I had a great experience getting her first Mercedes Benz. Mr. Gerald Vasquez was our first person who created us warmly. We went fairly late in the afternoon, but he still showed us with utmost professional and courtesy. After a test drive and explaining all the features we decided to buy the car. Since my daughter wanted a specific color and tires, that was taken care of. When the specific car was in stock we met Mr. Glenn Dubose. He showed us the car with the same dedication as Mr. Gerald. Mr. Glen was excellent and smooth in our transition to buy the car. All the incentives were explained to our satisfaction. Thank you very much for all the help. Furthermore, before signing the paperwork we were introduced to the product concierge, Ms. Racheal Martin. She is truly very professional in her work. She explained with courtesy all the features inside the car. My daughters word.... Ms. Racheal is truely swift, friendly and smart. She was both intuitive and sincere. Shes a very big asset for the company. I just want to thank everyone at Ed Hicks and keep up the good work. Thank you again Mr. Gerald, Mr. Glenn and Ms. Racheal.

Called for a 1995 Mercedes wiring harness. Employee was incapable of locating part, and unwilling to help.