Jessica Trevino was very helpful in helping us find an automobile for our son. We told her our situation in trading in a KIA Soul whose engine needed replaced. She showed us a used 2019 Optima first. It wasnt what we were looking for. She took us to the new cars that came in and our son feel in love with the KIA Forte GT. Jessica helped get the ball rolling for us to qualify in getting the Forte. She explained everything in detail and was.very knowledgeable in the cars. We ended up getting the car but had to come back the next day. She got the car inspected and even got the car windows tinted so we didnt have to come back at a later date. Before we drove away She informed us she already made an appointment for the 1st oil change. Thanks so much Jessica for your help.

This car buying experience was awesome from the beginning. I did not feel pressured one bit. Jordan is genuine and really makes you feel comfortable and keeps you informed throughout the whole process. I will definitely come back to Mike Shaw Kia in the future and would recommend them to anyone else I know. Thank you all for the best car buying experience ever!

The customer service was phenomenal. I told them what I was looking for, what my budget was and they didn’t try to talking me into something I couldn’t afford. They were very straightforward which I appreciated. Definitely ask for Anjel if you are in the market for a used/new vehicle.

I have purchased a number of vehicles from Mike Shaw Kia over the years. I have never had any regrets. They always give me a fair price and always a good offer on my trade in. Great customer service and a super Service Dept. Make your next purchase from Mike Shaw Kia. Thanks Ben for all your hard work getting me the best deals.

From the time that I arrived at the dealership until I left with my new car, the people at Kia were very helpful and very informative. They explained everything on the contract and answered any of my questions. They were very thorough, patient and went the extra mile to make sure that I was satisfied with my purchase. Also, the process was quick; I did not have to stay hours at the dealership. I highly recommend Kia for anyone looking to purchase a vehicle. Special thanks toJames, Trina, and Elisa..

We always have a good experience and great service at Mike shaw Kia. From the 1st day I purchased the Telluride for my wife, it has been nothing but 5 stars. The efficiency, knowledge and great customer service will have us only to to them for our car service needs.

Always like coming to get my Sorento serviced. Very efficient and always great customer service. They offered shuttle to work and back to pick car up. While waiting they provide refreshments.

A wonderful experience-Rueben & finance guy Wayne were great in getting me in the car I wanted!! I went to other dealerships and mikke shaw Kia gave me the best deal-dont shop around, just come here!! Ask for rueben!! Top dollar for my trade!!

These folks have had my phone and email for 3 days. I was looking for an answer to a simple question regarding possibility of ordering a vehicle. Ive used the online chat and have been assured a couple times that someone will get back to me...crickets. I realize the times we are living in, but give me a break!

The staff was extremely helpful & very informative. My husband & I did not feel pushed in any way to make any type of purchase. They took their time & answered our questions & made us feel very comfortable. We honestly got the best deal & they worked with us every step of the way. Would definitely recommend this place.

We purchased a Kia K5 and we couldn’t believe when We opened the trunk few days later …when we took more time to realize that it didn’t have a trunk mat…wow We wondered what else was taken out because it didn’t have nothing in middle console either and its brand new freaking car!!…all we did was take our honest business to them from 100 plus miles away…and then we emailed them back to inform them of what we realized and would like to have the mat and middle tray and whatever else was taken from console mailed to us.. we never got any feedback …we know now to check everything wherever our next purchases are!!

Great experience. Thanks for making buying a car so simple, easy, and quick.

I am beyond happy to have gone to Kia Mike Shaw for my 2022 Kia stinger purchase. The service was exceptional! So worth the 3 hour drive. They treated my fiancé and I like family. We were greeted with such acknowledgement, treated with care, and attended to our needs as asked. Definitely recommend them as multiple people would approach us and others to ensure our satisfaction.

Literally the easiest car buying experience I think I may ever have. Customer service was outstanding and they worked with me down to the last detail. I went in knowing what I wanted and I walked out with it within a few hours. The process was not too long and they kept me updated every step of the way. If you’re planning on buying a new or used vehicle make sure to keep this place in mind 😊

Had a cluster issue twice in a couple of weeks. The service advisor EJ was awesome! They replaced the cluster and provided a rental in the meantime. He had great communication the entire way through. Your service was very much appreciated!

Mike Shaw Kia saved our vacation! We came down from Fort Worth for our before back to school vacation with the kids and we had car troubles. Thankfully Antonio at Mike Shaw Kia, helped us, not only get into a new car, but he got everything wrapped up pretty quickly so we could enjoy the rest of our vacation! Please go see Antonio at Mike Shaw Kia! From service shuttling us to get breakfast to the buying process, it was all very professional and just quiet amazing! Thank you Mike Shaw Kia and of course Antonio!

I called a total of 6 dealerships in TX. None gave me the level of customer service like Mike Shaw. Jason in sales went out of his way help me get my car. The finance department was also super helpful, kind, and amazing. Great service, and having bought several cars in my lifetime, no dealership has been more helpful than Mike Shaw!

The employees at Mike Shaw Kia are some of the most friendly and straight forward when it comes to financing. I really enjoyed the laughs we had and I got a deal that we both prospered from. I recommend trying Mike Shaw Kia and you will see what I mean!

By mere chance a Telluride came available and after getting a call from our sales rep we were on the way!! The staff is incredible and transaction went without a hitch!! Thanks again

Jessica Trevino is a top notch sales associate. She listened and worked with me to find the right vehicle. I am thrilled with my 2021 Kia Forte! Everyone at Mike Shaw Kia were so friendly, it was meant to be. Other dealerships need to take some notes! I love Mike Shaw Kia!

Great staff and service. Vanessa was great with knowledge of the cars and explained answers to questions very well. Fast, friendly service. Was in and out with new car in no time. Smooth transition.Had the car in the shop for some wheel and damage behind the wheel due to the ice storm. EJ and Crystal were awesome to work with and kept me in the loop every step of the way in working with the insurance company and the adjuster. Got the parts quickly and my car back to me in very good time frame. Highly recommend these people.

Service department did an excellent job of communicating with me about the length of time they would need to diagnose and repair the vehicle. The Service representative called me several times to update me on the progress of the repair. They fixed the problem and I am happy with the all around service.

Update: Money refunded.Attempted to purchase vehicle. Found a small suv that both my wife and I liked. Initial experience was great. Sales agent informed us they has just received the vehicle and it had to go through their shop to be inspected and crack on the windshield had to be repaired.Two weeks later, NO VEHICLE and NO WORD from the dealership. Called several times and no response. They withdrew a down payment from my account on the agreement of purchasing said vehicle.Arrived in person to ask what is going on and found vehicle was no where on site. The vehicle was sold wholesale.Attempting to get my money back. Until then I am out my down payment and no vehicle!

Paul Anthony was very helpful, he was able to get me the perfect car for my son. He was surprised to come home and see his new Kia Rio in front of the house. Everything went so smoothly, will definitely be back!

Great overall experience from start to finish everyone was very helpful.

Fast and friendly service. I started my buying process online and was able to walk in and finish it in under an hour. They also weren’t charging the ridiculous markups that the large corporate dealerships were charging! I was very pleased with the whole experience, ask for Ryan.

The agent of Mike Shaw Kia Paul, was very attentive to what we wanted and worked very hard to please us. It took some time but Paul was always keeping us updated. We are very happy with our new Sorento. Thank you Paul.

I had very unpleasant experience here. When I called them to make an appointment for simple state inspection and oil change, the guy told me to wait another 3 days. So I made an appointment on the available at 2 pm.I checked in at 2 pm, but I got out of there at 4:23pm. I think the Kia staffs do not respect customers valuable time.When I finally asked the staff at 3:30, he said it was almost done and started to tell me what my car needs for repair, then I heard that my car was not done with state inspection until 4 pm.I was very frustrated that I had to keep asking after I heard it was almost done several times.I might not want to go back for any auto service.

Matt, Ralph, Wayne, and the other Matt in contract signing. Thanks for making a long day as easy as possible. I have bought many vehicles from several dealerships. This was my first experience at a Kia, and I know for a fact I will return to this top notch establishment if people like the above mentioned are still around. Cant thank you all enough.

Awesome place to buy a car and the staff was very helpful. I recommend that you give them a try if you need a Vehicle. Got a good deal on a our car. They gave us good money for trading and nobody down. 🚘

Went in on a busy weekend with what I wanted in mind as a commuter car and got an amazing salesman name Antonio. Mr. Tony was very knowledgeable with the specs of each car and the different trims. Needless to say he was with me every step of the process and at the end to hand me the keys to my new car. Will definitely come back for my next vehicle specifically a Kia Carnival in the near future.

I wanted to take a moment and address our salesperson on Saturday Sep 11,21 . We were able to meet with Monika , to assist my daughter and I to purchase a vehicle . She made the experience comfortable and answered all my questions throughout the process . We test drove a few cars and finally made the best decision to fit my daughters needs . Monika was professional, friendly , and very helpful . The staff was very friendly as well and we were able to meet some of her team at Kia . Thank you for making it happen ! I appreciate you , Monika ! 🚗 Yvonne Saenz / Taylor Rodarte

We had a bad experience with our first time when we bought a used car from them. When the kia carnival came out we decided to give them another shot. Ruben Fuentes was our sales person and we told him exactly what we wanted and how much we could afford. He immediately worked out a deal and did his very best to get us close to the price we wanted and we were very satisfied with it. He kept us informed about when the vehicle would arrive and if we needed any help or questions he was a phone call away. All in all we were very happy with the experience and the hard work Ruben did for us. I would definitely recommend him to anyone wanting a vehicle there!!!

Ezra was very professional, honest and up front about everything with my vehicle. Great staff and great overall experience!

Joseph did a wonderful job helping me out and trying to figure out a solution in my car. He made suggestions and was able to point me in the right direction.

Really fun and awesome salespeople. Knowledgeable, patient and catering. Robert and Jessica were amazing. Appreciate all the adventures through sunshine and rain. Thanks for getting my daughter into the perfect vehicle!

I worked with Paul Anthony he went out of his way to help me and my wife. We will definitely be back when we are looking for another car. So the truth is Paul Anthony told me if I wrote this review he would tint my car for free but because I didn’t do it on a specific site he said that they won’t do it for free. What a joke. Stay away from this place.

I had a wonderful experience here. I have tried to find a good dealership to service my car in San Antonio for 2 years, but have had bad experiences at all of them. I saw the great reviews for Mike Shaw Kia on line and made a special trip from San Antonio to get my car serviced. I will definitely be coming back.

I had a great experience with the staff at Mike Shaw.. shout-out to Brandon for his excellent customer service!

It was a pleasure taking my Kia Sorrento to Mike Shaw for service. Brandon Burroughs kept me well informed of the issues with my auto. Was very polite and speeded the process of our vehicle.

Absolutely very content with the way I was treated, from the time I walked in to the dealership, July 2020, to the present. Just had my second oil change on my Kia. The folks that run the service dept are awesome! Kind, courteous, efficient and they take good care of the customers.Priscilla

I was very disappointed in the service department. I’ve been having issues with my headlights being very dim. Seems to be a safety hazard. This dealership tried to tell me it was my alternator. I just replaced the alternator, I know that’s not the issue. Besides, if my alternator were bad, wouldn’t I be having other issues? I can google and read a ton of reviews of people having the same issue with their headlights. Kia even issued an extended warranty on them. It’s the reflective chrome inside the light that is bad but they wouldn’t even check that. 🤨

The salesman was very knowledgeable and took the time to make sure everything was going well.

From the beginning to end, shopping at Mike Shaw Kia was a great experience. We had wonderful salesmen Matt, and Rafael who were professional, genuine and experienced. Wayne the manager and Matt with the financial department were also wonderful and very helpful in this car shopping experience. We were blessed to find 2 cars that were more than what we were hoping to find.

Jessica was great!!! I absolutely love my k5 I purchased from her made sure I knew every button in the vehicle and how It worked!! And if I had any questions she made sure to answer them been buying cars from her since 2019 and none the less always goes over everything with me and my wife! Highly recommend her and will continue buying cars from her and my telluride I’m buying next will be from her

Great dealership to work with. Aaron is awesome! Found just what I needed.

My experience from start to finish was fantastic. Brandon Burroughs provided outstanding customer service. I was very impressed by how smoothly things went. I look forward to continuing to get all my vehicle service done by Mike Shaw Kia!

Went for an oil change. The service person greeted me very cordially and professionally. Looked up my appointment and politely mentioned to make make myself comfortable and help myself to water, coffee or snacks on the house. Be done in about an hour to an hour and a half. WiFi was available if I wanted to use it. I was very satisfied with the service provided.

A very pleasant experience. Ruben Fuentes worked hard for me. We did 90% of the sale via text and e-mail which was great for me as I live out of town, so I only has to finish the paper work. Ruben went over and above to help me. I highly recommend him to any one thinking about buying a Kia he will not steer you wrongVery happy with my experience puchasing my 2019 Kia Soul from Mike Shaw Kia will highly recommend.

A dream come true a brand new Sedona and good luck to Mike Shaw

Went car shopping for my son. I dreaded going. First place we stopped at was Mike Shaw used cars. James Steele approached us very friendly and not pushy at all. We ended up buying a NEW car and got a good deal. James service is greatly appreciated. Took care of us without having to go anywhere else.

James did a great job. Very professional. Thank You very much. Will definitely recommend Mike shaw Kia

I had a specific vehicle in mind when I started looking online and requested some info. A representative from Mike Shaw reached out to me and asked me what I was specifically looking for. Next thing I know he’s sending me pictures of the exact car I wanted and it just happened to be on their lot. I ended up buying the perfect car I had been wanting. Needless to say, this dealership made sure I got exactly what I wanted for the price I wanted all in one day. Thank you Ryan C. and Mike Shaw Kia for helping me get this beautiful 2021 Sorento!

If you are buying a car this is fastest and easiest purchase I’ve ever been through. The warrantee on my car is unbelievable. I’ve never come across a company that gives you so much for your purchase. Thanks Mike Shaw Kia!!!!

Bought a car from Jason and had the best experience Ive ever had at a dealership. He treated us like people and not just a sale. He was genuine and respectful. Could not have asked for a better experience.

My experience is always very pleasant. EJ & Brandon are both so professional, helpful & friendly each visit.

Awesome customer service! They took the time to allow us to make a decision on a vehicle that was right for us. No rush, no pressure. Highly recommend Mike Shaw Kia!!!

The dealership, knowing it was a first car being purchased for our son didnt take any time to explain features to any of us. Or explain the lack of a spare tire. No jack, etc. Things that are very important for any vehicle let alone a first car. They were impersonal and not friendly at all. And that was after dealing with 3 different sales people. Not impressed at all. Wouldnt recommend them to anyone in the future.

Simple, thorough, fast and fun experience. Great job by Jessica, my sales representative who understood my wants and needs and made my purchase a real pleasure. Quick and easy experience.

This dealership Trumps other rivals!!They are attentive, caring and catering, Jason was exceptional!! The finance department treated you like family. I will buy again from them and I highly recommend them to anyone. 🥰🥰🥰🥰

I was very pleasantly surprised by how smoothly the whole vehicle purchasing was. Mathew my salesperson was excellent he allowed me to tell him what kind of vehicle I wanted. He did his very best to get me the vehicle I needed and within my price range. Then we went to speak and sign papers with Ms Escamilla in the finance office. She was great at explaining all the paperwork. This was the very first time that I enjoyed purchasing a vehicle. Thank you Mathew

I had a recall from Kia to upgrade the software on my computer control unit on the car. I was able to set up an appointment and show up and get it done quickly. They do a good job of keeping you informed on the status of your vehicle when will even text you when it is ready. And I need warranty work I go to this Kia dealer

Zach from the service department was so helpful and patient. He is very professional. More companies should have people like him. He assisted me through a repair process. I am ultimately always satisfied with Kia. The are so easy and efficient to deal with even for my oil changes, etc. Thank you Kia for having great customer service!

I was very pleased with this dealership in how they valued my trade in. It was going to be the dealbreaker for me. But we had a deal done in a timely manner.But of course the waiting to sign the final paperwork was the only issue. But I am pleased with my purchase.

First time buying a Kia vehicle and we had a great experience. Our salesperson Tony was very friendly and knowledgeable. Great customer service. We are very happy with our brand new Telluride.

My car started acting funny, so gave a call to EJ the service advisor for Kia and he recommended me to bring my car in to get it looked at. From start to finish the guy treated me like family. Took care of my car and got me back on the road in a small timely manner. Great person and great place. It’s people like EJ who make places like Kia a great place to trust with your vehicle.

My car had been flooded and when towed to mike Shaw Kia. Brandon called right away and worked diligently with the claims adjuster. Extremely convenient and great at communicating to the customer

Thank you Matthew for your help in finding a nice new car for me! Love ❤️ the car and the color! It drives very nice 👍Thank you Mike Shaw KIA

We received excellent customer service from Ezra and the staff at Mike Shaw Kia. Ezra was extremely knowledgeable and personable. He took the time to explain all the features on the vehicle we were “just looking” at. He took the time to answer of our questions and we knew we couldn’t leave without purchasing our Telluride. The process was quick and easy and all of the staff from sales to financing made our purchase experience a memorable one.

Our sales person Matt swazey was very professional and courteous. Had a great experience at your dealership.

Brandon, in service dept., was very helpful, friendly & considerate! I would recommend this Kia service dept. to anyone needing repairs on their Kia. Only thing I would recommend for them, is to have a loaner car. The shuttle service was ok, the driver extremely nice....but I would have preferred a loaner!

Im pleased to say that I dealt with a very nice salesman. He was very courteous, and took the time to explain much about the vehicle i purchased.

Had an amazing experience! All though I wasnt able to get into a vehicle the salesperson James was able to direct me on what to do to fix my credit well enough to get into a ride here in a few months! super nice people!

Hands down this was the best car buying experience of my life. Thank you to my sales expert Ryan, sales manager Wayne and finance manager Trina for your professionalism, friendly attitudes and incredible hospitality. Would definitely recommend any friends or family here in San Antonio to take the short drive to Corpus for the best deals at Mike Shaw KIA.

The customer service was amazing. My first brand new car Ever. Time to make memories with my family.

Came in and Charlotte greeted us explained the deals and showed us around. She was very helpful with no pressure on making a deal. Got what I wanted and was happy when I left will definitely come again if I need something new.

Had my engine water locked after flood. Insurance was a nightmare, the service was a month behind schedule. The only reason I leave a 3 star is due to EJ being as communicative as he was regarding situation. But seriously reconsidering different dealership for next purchase due to service department not meeting expected completion time by not just days a month and a half without my vehicle is bit ridiculous when insurance and car note are paid regularly.

Trey was an amazing professional sales representative. He & the mike Shaw Kia family made our car buying process quick, easy & exceeded my expectations! I will definitely refer friends & family!

Amazing! Everyone was extremely personable and professional!! No pressure, just open, honest, and easy to work with!! This is the second vehicle that I have purchased from Mike Shaw Kia & will be the only Kia dealership I return to if I ever decide to buy another Kia!!

First time car buyer and even though i love my car, the salesmen and staff here are very un organized/untrustworthy. They will lie to you just to sell a car. Took 3 days to tint windows and put floor mats in. When i arrived niether was done i had to take it to someone in San Antonio to get my windows tinted. Made buying a car very hard and a horrible first time experience.

Mike Shaw Kia went above and beyond when it came to fixing my 2014 Kia Optima Hybrid. Special shout out to the service crew who made it all happen and Brandon who updated me whenever something came in and stayed in constant contact with me. 100% satisfaction and would recommend this dealership to anyone looking for fantastic service on their vehicle

Terrible customer service. Dropped my car off for an appointment on Thursday at 8:00am. Never heard from anyone. I called at 4pm and was told they just got the car in the stall and they were running diagnostics and I should have an answer before they close at 6pm, never received a call. Friday morning I received a call at 9:20am saying they just got it diagnosed and they were calling to give me an estimate for recommended services. I told them just fix what I brought it in for. Service guy said it should take a couple of hours and be ready by noon and he would call. By 1:30pm I had not received a call so I called them. He said they were still working on it and would call me as soon as the tech “put the keys in his hand.” At 4pm the service guy finally called to tell me my car was ready. So a 2-3 hour job took two days. I would not recommend Mike Shaw Kia.

Great service! Staff was professional and super friendly. Vanessa was a great salesperson, she was patient and knew a lot about the vehicles which helped make the whole process as smooth as possible. Ms. Trina in financials was so wonderful and thorough as well. Would definitely recommend checking them out if you re interested in buying a car.

Matt Swayze helped me get into my new vehicle in no time. He is such a nice and professional salesman. It was a great experience. Thanks Matt.

Recall work was done, but no one told me that this was supposed to just be a consultation to determine what parts are needed. Ummm…it is a standard Kia Sorento…you don’t know what parts would be needed for a recall? I scheduled about ten days in advance! Also, I was told one hour, and it was almost three hours. This is why I don’t take it to the dealership!

My wife and I haven’t purchased a vehicle in Corpus Christi for over 11 yrs because of the added “Corpus Christi tax” almost all dealerships slap on. We went in to look, possibly test drive and came out with a brand new vehicle. Sales rep approached us almost immediately (not lot lizard like but gave us time to look and see). They paid off our vehicle with positive equity to put towards the new purchase (you will almost never find that here in CC!). The whole transaction went as smooth as can be from beginning to end. Treated my wife and I very graciously and kind. We wouldn’t mind going back when the time comes. Thankx again, Mike Shaw Kia and everyone we had the pleasure of working with.

We went in to look at A car for my wife , the one we initially went to look at we decided to not go with. The car salesman Jason, was very patient with my wife and myself. We had a lot of decisions we had to make an a lot more questions to ask. Jason was very knowledgeable and again very patient. We ended leaving with the Kia forte and are beyond pleased with our experience!

Thank you Matthew for all your help yesterday. You made us feel very comfortable and at ease with our purchase. Also very fun 🤩

Brandon Burroughs was awesome. So courteous and knowledgeable. Kept us informed of the status of the work being done. This helped make the long process more bearable.

Recently had my 2016 Kia Soul in the shop for overheating, they replaced thermostat and water pump. My car was there for 12 days, got it out Saturday July 17th drove it for 3 miles and the temperature gauge was almost to the red! After spending$1,200 I would expect better service. Very unhappy!

Ezra and the team at Mike Shaw Kia-Corpus Christi are awesome! They got us into our dream car. They made the buying process super easy and quick! Thank you guys so much!

Thank you EJ! You have always been so helpful and provide excellent, friendly, and professional service. I appreciate it!

Highly recommend Mike Shaw Kia, I am from Laredo, so about 3 hours by car. Eddie (Sales Manager) had everything ready to go as far as paperwork and the car. Was in and out in 45 minutes! Have been to multiple dealers throughout the country and this was the least amount of time I’ve ever spent in one! Keep doing what you’re doing

I had a great experience purchasing my new vehicle. My salesman Tony did a great job of showing me several vehicles on the lot to ensure I was making the correct purchase that fit all my needs. I am enjoying my new Kia K5. Thank you so much!!

It was super fast and very easy! James did an amazing job while setting me up with my brand new car! 10/10 would definitely recommend purchasing from Kia and if and when you do, ask for James!

Kia is amazing here in Corpus Christi, I fell in love with one of their cars almost immediately when I entered the lot, Aaron my car salesman did everything to make sure that I have that car of my dreams…thank you so very much Mike Shaw Kia❤️

The workers were very polite. And made sure I was completely informed. Thank you 😊

Sales associate Rafael G. And all Kia staff were helpful and professional. They all worked diligently to get me and my family in a new vehicle.

Had a really great experience getting my car from Mike Shaw Kia. Traveled from Austin because I got the best deal on my car in a time when cars are hard to obtain. Shopped san Antonio, austin, Dallas, Houston and easily would have spent 3k more than what I did if I had shopped closer to home. Only caveat is there were 2 items missing from new car that if I had not been paying attention would have been left off my car. But the team replaced them and all is good. Will defintley look toward Mike Shaw Kia when purchasing in the future.

Zach was a great help on the phone call we had . And also when I picked up my vehicle after it was serviced