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JV Nails spa
2115 E Arbors Dr #180, Charlotte, NC 28262, United States
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Am
Review №1

When I first came to JV my nails were severely damaged and it hurt to put a new set on...after 6 weeks yes 6 weeks...Ive never had a set that lasted that long let alone went with out a fill but...however after 6 weeks my nails were healthier and there was so much growth. Today I walked in and was skeptical about a new nail tech however she made them so pretty. I love it. They have a little bit of an attitude though and I honestly can do without all that. But I will go back because my nails have never been more healthier!

de
Review №2

Ive throughly enjoyed my entire experience. I came in relaxed, and ready for a fun deal. The staff is very welcoming. The staff greet with a warm welcome. Very busy on the weekend. Decent environment. Zen energy. Peaceful vibes. Inviting frequency.

Ki
Review №3

I come here pretty often and they always do a great job with my nails. Even when they’re very busy they try to make sure you’re 100% satisfied with their work.

Th
Review №4

An absolutely great experience. We highly recommend the Volcano pedicure! The wife and I will definitely return to this location soon. Thank you for quality services.

sh
Review №5

Ive visited several places near my home to find a good salon I can frequent for services. JV Nails spa provided excellent service. My gel polish actually lasted more than two weeks. I will return.

De
Review №6

It was very nice. The lady that did my pedicure was really nice too. But my gel all peeled off on like 2 days.

Mi
Review №7

The nail technician needs to work on her customer service skills. 🙄 She was aggressive with pulling my hands to get near her instead of saying to please move up. I ONLY went there bc it was close to my destination. She received NO tip, that was my 1st AND last time going there.

Ca
Review №8

Always have a fabulous experience and my nails look amazing!

Ca
Review №9

Woman who did my nails didn’t listen at all to what I wanted. She wouldn’t take no for an answer, I made it clear I didn’t want any glitter added but she continued to add glitter. I hate how my nails turned out, they are tacky and not what I asked for. I ended up painting over them because I couldn’t stand them anymore. Please listen to what your customers want!

An
Review №10

My first time here. They were pretty good.

Ti
Review №11

I came in just a few minutes before closing and they were nice enough to take me. The nail technician did not rush while doing my nails and they came out flawless! The entire staff was nice, offered beverages and were very hospitable. I will be returning again!

Ca
Review №12

One of their entries was closed off for no apparent reason (Covid regulations would actually encourage entry through one door, exit through another). They were able to take a walk-in, which was appreciated. I spent $25 before tip on a gel removal and cuticle trim on which the technician depended heavily on previously used nail files and the rotary sander, the latter of which is completely unnecessary in gel removal and causes damage to the nails. Pricing on their website does not exceed $20 for manicure + gel removal. Even with an added $3 Covid service fee this doesnt add up. Will not be patronizing this salon again.

De
Review №13

Very good.

Br
Review №14

This salon came highly recommended by a loyal client. My initial experience was awesome!! I was welcomed with a smile, attended to quickly, and placed at ease with their serene surroundings. It is very clean and well maintained. After making my selection of services, I was pampered by the techniques of the skilled staff and lulled into a most relaxed state. This spa-like experience is one I plan to indulge in as often as I can.

PR
Review №15

THE EXPERIENCE WAS GREAT EXCEPT FOR THE PERSON WHO WAS DOING MY NAILS... HE WAS ABSOLUTELY RUFF FOR NO REASON... ILL COME BACK BUT I WILL DEFINITELY CHOOSE A DIFFERENT NAIL TECH...

Be
Review №16

This place was my new nail salon in Charlotte. Their services was the best. They made me feel like family from the first moment. My nail tech is so wonderful. And gave me exactly what I asked for!!! My nails have never lasted so well. I will definitely continue to make the drive to Charlotte. THANKS A LOT! :)

Tr
Review №17

Good customer service and good quality work on my manicure and pedicure.

Le
Review №18

I had Tammy give me a gel manicure. So far the best I have ever had!!! Highly recommend! Clean salon with tv’s and music. My new nail place!

Pa
Review №19

As a dad, I bring my girls here every so often but today I decided to join them and get a pedicure. The owner Buckley Nguyen was awesome and made us all feel right at home. The technician was very friendly and they all communicated with the customers unlike some other places Ive seen. It was a very good experience and I highly recommend this place, even for dads. 😁

De
Review №20

I went J V Nails Spa for the first time last Saturday. Thats an awesome for service.I didnt have to wait long since I was a walk-in. The staff also was so good hearted. And made a good design for all nails. This place is reliable and clean.Overall, extremely satisfied! Will definitely come again.

Ho
Review №21

I come here regularly and never had a problem, but this new guy is terrible. Rough handling your hands, doesn’t listen to instructions from me or his co-worker and my nails are crooked from a mile away. I am so done with this place.

Ni
Review №22

Uyen was my technician and she did a great job. I actually had a big piece of nail missing due to an accident and she fixed it right up. I had a gel manicure and polish. Efficient and it looks great.

ja
Review №23

Poor experience with a employee there. I think he is the owner. He was doing a fill in and I picked one of the cats eye designs. It came out poorly so I asked him to change it and he did. I picked a new color while he was taking off the old polish so before he started applying the second color I changed to as different color mind you before he started applying the new color. He snapped you gotta make up your mind and he called me a man (I am trans by the way). I will NEVER give this place one cent of my money again. I know they dont care but they need to remember its a customer business transaction and treat people decently. Nail shops are a dime a dozen so screw them

Ma
Review №24

I went to get a wax done today, the people are so sweet and friendly!! However, I just had to write a review specifically about a lady I met today named Julie!! She is SO sweet and very good at her work! If you get Julie, she deserves big tips. She was the the best at her work, sweetest, nicest and friendliest. People like her would make a killing in tips for guest sastisfaction in nail shops.

Da
Review №25

I don’t typical get my nails done but I went in for a deluxe pedicure and it was a great experience. The girl who helped me was super nice and we chatted quite a bit. Will return for more pedicures as well as manicures in the future!

Li
Review №26

Amazing.First time here today.I usually just get a polish change and I found that when I go to other places they dont take the time to do it well.Not only did nails do it fast but also made sure it was absolutely perfect! And not to mention the massage chairs are the best.A bit pricey but definitely worth it!!Definitely come back, thank you!

Sk
Review №27

This place a joke, all the employees do is talk sh!t about their customers. I promise pay attention!I was over charged on my bank statement 5 extra dollars from paying 70 dollars & still tipped this mouthy tech 10.00 ...Never Again!

No
Review №28

First time visit..Excellent service! Very professional. Prices were a little higher than my previous nail place but for good service I dont mind paying a little more :-)..I will be back for sure!

Ma
Review №29

Came in here about FIVE months! From the very first time I went I felt like family. She was incredibly kind and understanding. If you want something new or unique, ask for her :)!! ! It was a good salon!! I may just start driving up here for my spa needs! Thanks GUY!

Li
Review №30

Always great service!!!!

Sm
Review №31

Been here a few times but I’m going to look for a new place. Disappointed in the quality of work and some rude customer service. Over the period time I was going I felt rushed when the nail tech had no other appointments to get to, nail tech complained they weren’t feeling well because of other customers (I think complaining about customers to a customer is a no no), seemed agitated quite a bit, and snapped at me. There were consistent quality issues like my nails came out different lengths, crooked, polish is sloppy etc. probably due to the rushing. There were also some structural issues like nails cracking or breaking after a short time, which I was blamed for by the tech, even though I baby them. I shouldn’t have kept going but I wanted to give them a chance because the location is so convenient for me. I should have walked out my first appointment when I saw my nail tech and another customer get into it.

Va
Review №32

Lynn is the BEST!

Ni
Review №33

Jon always does an amazing job. No one else can touch my hands! Always able to walk in and sit right in a chair.

Ly
Review №34

Love this nails salon they do good pedicure and full set on my nail and toe

Ta
Review №35

My experience was AMAZING!! The entire staff was very friendly. Ive been 3 times now and will continue to refer everyone I know.

Is
Review №36

I absolutely love this place. Such amazing service and great staff. John does a great job on my nails!!

Ev
Review №37

Great atmosphere, nice service. Jon did an amazing job on my nails. I got a full set and pedicure. The employee who did my pedicure was rude, and I did not care for her presence. That’s why I’m rating 4 out of 5.

Ja
Review №38

Used to love this place, new management, not friendly, unpleasant. Asked for my nails to be trimmed they were cut off completely. No apologies, no nothing. Have went here for quite some time but due to this change and this horrible service I will NEVER go back.

Ju
Review №39

Eureka! Ive finally found a nail spot that I love and enjoy going to thats near my home. Ive been here three times and Ive had a different nail technician each time. It impressed me that each one is fully capable to do whatever kind of design(s) (not usually the norm at most nail salons) and shape your nails beautifully.

Ne
Review №40

Tried this place again but a different person. Nails look okay, I really love the design

Ma
Review №41

JV Nails has very professional staff. They do a very good job. No complaints

Ro
Review №42

Skinny guy with glasses was way too rough. Pushing back with his hard nails on the side of my finger nails and filing down like I had rocks for hands. Fingers are sore. The nails looked ombré like I asked but were super clumpy. Looks like a big bubble on finger nails. He had his AirPods on the whole time. I don’t know if it was the time of day, 6pm, but the TV’s were off and no music playing. Straight up awkward. Never returning.

Ma
Review №43

Amazing place! Super clean super friendly and great prices! I will continue to come back here on a regular basis.

si
Review №44

Initially I gave them 10 out of 10.....But I am changing that ratings.....Because their service is getting very BAD......Their behaviour is so rough with customer....NOT recommendating anymore.....Very Good service.... Customer services is really good...Service: 10/10Behaviour: 10/101 thing I would like to suggest them that when Customers are there please dont use your language to communicate with each other....... Otherwise I like everything...❤️❤️❤️

Ro
Review №45

The treatment was fantastic but the outcome wasn’t. My toe polish was on my skin and the worst part is I got a bacterial infection on my finger. Tried to let them know and I never heard back. I had to go to the doctor and get on antibiotics.

Li
Review №46

I came here after another salon royally messed up my nails. The manager, Buckley, and his wife (who did my nails) bent way over backwards to make sure I left happy. I went back for my next gel mani here and another perfect nail job. A+++

Ch
Review №47

I really love this spa! Everyone is so happy and theyre always accommodating! Prices of are affordable and reasonable for such incredible services! Definitely my new go-to spo

Pa
Review №48

When I walked into the building nobody greeted me. The person who did come help me seemed like she had an attitude, she moved quickly not taking her time. Rushed through my polish changes on my nails and feet. Herself and the other staff seemed like they didnt want to be there. Not professional I wont be going back

Ma
Review №49

Im 19. Just walked in and got a orangic spa pedicure. The whole experience was really nice and the did a fantastic job on my feet! Usually leave most spas somewhat disappointed but no complaints here!

De
Review №50

Great service went to get two nails that had messed up redone and they did it no problem. But I did notice that they have different techniques of doing coffin nails so now I have two that a very different. I don’t mind though it look nice just suggestions all learn the same look.

Am
Review №51

Always have a pretty great experience here. Especially with Annie she never lets me down and always does an amazing job

co
Review №52

Great place, fun and personable. Service is prompt and professional. My nails always look good after having them done at JV Nails

Sh
Review №53

Idk the name of the woman who did my sns but she a wonderful job. She was very detailed,neat, and fast paced. I was a walk in and they were able to get started in me in a few minutes. I will definitely be coming back for my sns and trying out getting my feet done there. Highly recommend!!

C.
Review №54

I love going here. Lena is excellent for eyebrows. They do my pedicures very good and manicures as well!

Vo
Review №55

Great customer service and I enjoyed my pedicure

Si
Review №56

Service a little slow.. but worth the wait

Sa
Review №57

Good pedicure and helped with ingrown toe nails. Language barrier though one lady was translating everything in what we need need to others.

ti
Review №58

The male Tech was very rough and painful with my feet. My nails were nice though. $62 for a pedicure and fill in with gel top coat. I thought it was expensive for that

Cr
Review №59

Great service and I always love my nails. I got to ROSE or Annie and Im very picky!!

Yi
Review №60

Very friendly atmosphere not ever a long wait they are always willing to satisfy all customers

Ju
Review №61

Great service & quality, a bit higher priced but worth the extra, Ill be back for sure

Mi
Review №62

Great place and great people and great services. Best pedi I have had in a while!

An
Review №63

The lady was very impatient and wasn’t understanding. Both hands and toe polish chipped off 2 days after getting it done

Wi
Review №64

They give the best pedicure around. Ask for the Volcano Julie or Near for sure are on top of the pedicure game.

C
Review №65

JV Nail Salon has poor customer service. The lady seemed agitated that she has to come off break to do my nails. She was very rude when I asked her anything. I picked out a color and didnt like it Before she started and she said, its the color you chose like I couldnt change my mind. I didnt let her paint them and paid only for the fill in. Geez, nail salons are a dime a dozen, dont pay for rude service ever!

La
Review №66

Im a frequent visitor to J V Nails, and I cannot speak higher of this establishment. Great service, great prices, and always a great experience.

Me
Review №67

Very relaxing environment! The salon was very clean and organized and it made me feel very comfy!

sm
Review №68

The place looks dirty and cluttered. I got a manicure and pedicure and that was nice.

Je
Review №69

This is my FAV place to get my gel nails done! I had a mani/pedi that exceeded my expectations. All of the technicians are fantastic! Im 100% contented.

Sa
Review №70

Anni is the best at doing nails and is very professional, glad I found her!!

Ma
Review №71

I went there a few months ago for a gel manicure. The polish cracked the following day. I decided to try the place again today for a regular manicure. I noticed that lots of things seem dirty there. And the lotion used for the massage of my hands smelled horrible. So, I left before the polishing. I will not go back there.

An
Review №72

The staff and atmosphere is good to go, I was satisfied with my visit.

S
Review №73

Ive been going to this place for a while to get my eye brows done. Nina does a superb job. However, I went one Friday evening signed in at 6:32 pm no one acknowledged me. I sat and waited for 10 mins. Nina looked over and saw me and still didnt acknowledge me. I thought to myself maybe shes going to come around and ask me what I needed. That didnt happen. Another lady walks in from the other entrance they asked her what she needed she said pedicure and eye brows. They told her no were closed. The time was 6:42pm. They close at 7pm. If thats the case then they really need to post a sign stating, no customers after a certain time. So I got up and asked can you do my eyebrows, at first Nina said no, then she said 15 mins. She wanted me to wait 15 more mins. So I left and wont be going back! When you have paying and returning customers you dont treat them any kind of way. Lesson 101 customer service. Your customers are the ones who refer people and help build your business, so remember that the next time when you turn people away.

Ro
Review №74

Very relaxing and wonderful experience. First visit was amazing.

De
Review №75

The only Asian guy that works in jv nails was very disrespectful! I had an appointment with another tech he proceeds to help trying to rush on my nails. Drilling the mess out of them and Im very sensitive. He said GO OVER THERE AND WAIT ! I told him I had a scheduled appointment but he wanted the money! Lol! Smh If I wasnt a changed person he would have gotten what he may have never expected! I will tell everyone to go somewhere else ! Asian nail techs care about money not the overall health of your nails! Then he told his client I didnt want him to do my nails under his breath.#byefred!#supportmine#jvsucks!

To
Review №76

Always does a great job.

Ru
Review №77

Great experience. I will definitely be back.

ca
Review №78

There is a reason they have no wait on a Saturday when every other nearby nail salon is packed!

Er
Review №79

I have been to this establishment two times, each time receiving a mani/pedicure. The technicians are friendly, the establishment is clean, and the service is very good. I reccommend this business everyone.

sn
Review №80

Worst waxing ever and it was very rough never come to this place for waxing.

Gr
Review №81

My mother in law is getting some reconstruction done here. Plaster and paint. Smells of chemicals. Thats all I know.

mo
Review №82

I visited the saloon today people are good but one lady is very rude to me I dint understand her words ... She asked me...whether I was deaf ... very bad at customers.

Ma
Review №83

Horrible place to go The owners wife she does horrible job. I went there to take off my acrylic nail the lady cut my skin and it was bleeding. She doesnt know any English and she is also RUDE. she has Attitude problem. The owner is also RUDE. He did my Acrylic nail before i explained him what i want he was doing his work.

Fr
Review №84

Was pleased with my first experience at this location.

Jo
Review №85

Service is great and I love my nails

Vi
Review №86

Nice ladies and they do a good job.

An
Review №87

Enjoyed your serviceWonderful experience.

Ni
Review №88

Great friendly services!

I
Review №89

Good service so far...

Ge
Review №90

The ladies that work here are very rude. No TVs. It just wasnt a very good experience at all

E
Review №91

Love my SNS!

Co
Review №92

One of my favorite nail salons in Charlotte

Ay
Review №93

Great and fast service!

Ra
Review №94

Very sloppy work and rushed services.

La
Review №95

Long wait time.

LO
Review №96

Glad I found this place.

Di
Review №97

Awesome! !!

Vi
Review №98

I received a deluxe manicure and dipped nailsThe service was awesome. Tommy did a GREAT job!He was very attentive to what I wanted and liked. Definitely will be referring and directing my friends to Tommy.

CL
Review №99

Wine glass and variety of colors

Information
97 Photos
99 Comments
3.9 Rating
  • Address:2115 E Arbors Dr #180, Charlotte, NC 28262, United States
  • Site:http://jvnailsspa.com/
  • Phone:+1 704-688-2288
Categories
  • Nail salon
  • Beauty salon
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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