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Luxury Auto Works - Cedar Park
350 E Whitestone Blvd, Cedar Park, TX 78613, United States
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Do
Review №1

I have used Luxury Auto Works two or three times now and have ALWAYS been extremely pleased with the level of service and the costs. On my most recent visit. I really went all out and had them fix a lot of things that could have waited, but I wanted my 2006 Lexus RX 330 to be like new. The cost was reasonable and the entire front end is essentially new again. McKay Adamson is an OUTSTANDING communicator and the technician created an amazing video outlining all of the things that were required and the things that were recommended--in GREAT detail. It was as if I were there. What a professional way to do business. They are highly-recommended on Google and Yelp, and they deserve it. I even had them polish the headlights and perform some other ancillary services. They are perfection, in my opinion.

To
Review №2

I had a mechanical issue with my range rover and I had it towed to this location. They did an extremely thorough evaluation of the damage that was done using video and narration. Extremely thorough. This place is very reliable and has excellent communication… You don’t have to call back multitude of times to get an answer. Very refreshing. I would highly recommend this for any of your luxury car needs from the simple oil change through detailed repair.

Je
Review №3

Best shop in the greater Austin area. Super professional staff. Excellent communication. The level of effort they make to ensure you’re comfortable each step of the way is second to none. The detailed videos explaining their diagnoses are a nice touch and really exemplify their transparency and honesty. I wouldn’t take my car anywhere else.

Ge
Review №4

We were receiving error codes relating to Pre-Safe functions on our SL550. We had previously taken the car to Mercedes Benz of Georgetown. They performed a speculative repair and the issue returned shortly.I decided to try Luxury Auto Works. Within hours McKay contacted me with the specific error code and how to resolve the issue. The price was exactly the amount estimated for repairs. McKay was professional and prompt with communication through the entire process. He took care of us from start to finish while expressing an attention to detail we can appreciate. We should have skipped the dealership and gone straight to Luxury Auto Works first. We will be taking our European cars here for service from now on.

Ti
Review №5

Luxury Auto Works is my go to shop for any repair on my vehicles. They do all of my maintenance work and warranty issues that I have had. They are so much faster than the dealership and their attention to detail is second to none. They are very friendly and always take good care of myself and my family.If you’re looking for a great reliable shop with top notch service, look no further!

Lo
Review №6

Posted my first review to the Austin location and meant to post for the Cedar Park and just realized.As someone who just moved across the country and didn’t have a place to take my car that I trusted, I was super happy with the service I received. McKay was very helpful and professional, with a level of service that was unbeatable. If you have ever had a bad experience getting your car worked on and you are weary of taking it in you don’t have to be with the guys at luxury auto works will take care of you with no problem!

Ma
Review №7

I would recommend this place to any friend or family of mine. Curtis & his team are always thorough & efficient, professional & friendly. They always do such good work on my Lexus!

Jo
Review №8

These guys are quick, really quick and extremely professional. They got my Audi in same day and it was out the door by that friday. The only complaint i have and why they get 4 stars is in their haste to get my car in and out, it was not detailed as stated on the website, also every luxury car needs to be detailed after a service that requires part removal. That was disappointing as attention to detail is important to me. But again, great people, highly communicative and quick.

Ch
Review №9

This shop quickly diagnosed a suspension issue and found a separate oil leak in a valve cover. I just had the 55K service at a dealership just 2 weeks prior and they missed both. So much for the dealerships multi point inspection.Luxury Auto has a new client and I will be bringing all my card there now.

Ju
Review №10

Immensely helpful, knowledgeable, efficient and communicative. I cannot say enough great things after dealing with an incredibly frustrating situation. Luxury Auto Works was able to evaluate my car quickly, diagnose the problem, provide solutions with rationales for each solution. They were my second opinion after an abysmal experience at the dealership. Congrats Luxury Auto Works, youre now my first and only opinion.

Hu
Review №11

Luxury Auto Works was able to see me same day when my vehicle wouldnt start. Had it towed to the Cedar Park location and they took great care to diagnose the issue. Have a really cool process to show you on video through a link from your home what issues they are seeing. Why wonder when you can watch the video yourself! They got me back on the road in record time and even were friendly in the service. Thank you so much!

Ma
Review №12

Great staff, went out of there way to help me with a tire issue. Great place to go for service and honesty!!!

Ma
Review №13

They were very professional. They took good care of my Porsche and kept me informed of all the work they did. I will use them again.

ch
Review №14

New to Austin and needed a place to get a track car serviced. The car has an “Accusump” so, not a straightforward oil change. They had no problem at all with the service. In addition, they resolved a potentially dangerous fueling issue with a level of professionalism and thoroughness that has won my business. Great group of folks!

He
Review №15

Great service and atmosphere will return and do recommend both Luxury auto location as I have been to both. The teams are more than willing to help for any concerns you have and will go the extra mile to make sure you are satisfied.

Br
Review №16

Good experience with this shop. They are thorough and very communicative. I would recommend them and certainly will use them again.

Da
Review №17

I have used LAW back in December. They are very honest and thorough. Just used them late June to replace brakes on my Audi. They identified an issue that Audi needs to repair. LAW (Curtis and Pat) helped me by sending me copies of my service records. Super helpful. And so fast. Thank you

Al
Review №18

Maybe it wasn’t their day, but TERRIBLE service.

Mi
Review №19

The prices are higher than at the Audi dealer ship this is outrageous. I went to them because I thought the dealership was over charging me. Audi dealership price 25% lower. Same with the Mercedes dealership they charged almost 600$ to reprogram the valve body in the transmission, Mercedes Georgetown price 260$ but they did not have any appointments available so I had no choice. Minus 5 *****. Guys shop around dont get stuck with this ripoff place.

Ca
Review №20

Luxury Auto Works is a great place to get your car looked at. They are always honest and professional. Plus, the car always comes back washed and clean. Highly recommended.

VI
Review №21

My husband and I took our Volvo XC90, into Luxury Auto Works and we can’t say enough good things about them. Patrick our advisor went above and beyond to give us quotes and find us a fair price on the work we needed done. He was in constant contact with us along the way. The mechanic working on our car was knowledgeable and very helpful. We highly recommend !

Ba
Review №22

Service was great and they were able to show and explain to me simply what issues my car was having. Will definitely go back

Br
Review №23

Knowledgeable and courteous staff. Would recommend to anyone, ask for Curtis!

ke
Review №24

Great service, upfront and honest communication and clean environment.

Mi
Review №25

I was very impressed with this automotive repair business. My car had been in 5 different shops leaving with same concerns each time but paying for some sort repair regardless of the issue I reported. It caused me to lack trust in taking my car anywhere.. I had a friend refer me here and it was a pleasant, trustworthy experience. They sent me a video of the issue, which was the transmission and was causing the car to hesitate and run very rough. I’m so thankful for their service as my warranty runs out in less than 5K miles. I worked with Patrick who was very professional and kept me updated regularly. I highly recommend this place.

Jo
Review №26

Very nice professional people. Very clean shop. Very timely and good work. Very expensive.

Er
Review №27

Another great experience with Luxury Auto Cedar Park! Curtis was very helpful & informative. They are always honest on what’s needed for the vehicle and I was able to get my car back quickly.Will certainly be back again in the future - Awesome job by Curtis & team!Eric C.

Ma
Review №28

These guys are top notch; Curtis runs a very tight ship. Took my car in for a few necessary items and they took care of those things and identified and addressed a couple issues from their advanced testing.Thayve taken care of friends vehicles as well, providing expert diagnostics and quality repairs always at a reasonable cost.They even dropped off my car last time - great shop, great team!

Da
Review №29

Patrick was great! I also really liked that the technician took a video, explained everything and got my car back the same day.

An
Review №30

I highly recommend Luxury Auto Works in Cedar Park for any one who is looking for honest detailed service. Pat and the staff are awesome! Top notch detailed service.

Co
Review №31

First time working with the service side of Luxury Auto. I had a great experience purchasing through them but I had an amazing experience getting my car serviced through them. First the communication was on point and the customer service was above and beyond. I honestly wasnt sure about going through them but Im 100% satisfied with my decision. They first gave me a quote, I dropped my car off and they offer to take me home while my car was getting serviced, washed it for free, got picked up, and I left a happy customer along with a $5 Starbucks gift card.

Ra
Review №32

This is a great shop, great value, service, honesty regarding pricing.

Ma
Review №33

My review is solely from my phone observations. I called them to get info on my BMW being serviced there and I was told to diagnose it would cost $190. I found it interesting that BMW of Austin only charged $150, so it really threw me for a loop. I decided not to go either of them for repairs for that reason and went to German Auto Center instead. They did a phenomenal job and even before I completed the repair, I called them to get another quote after it was diagnosed. This person said they would diagnose it for free, which was even more surprising considering they initially said it would cost $190. Im sure they do a wonderful job but I just lost trust and went elsewhere. They were very courteous each time Ive called though.

Br
Review №34

GM took a look at my problem and tried to help. Unfortunately couldnt do what I wanted but at least researched it and discussed it with me. Much appreciated

Ri
Review №35

I moved from my Mercedes dealer to Luxury Auto Works for the personal customer service, transparency and cost savings. Many times I have been invited into the shop to examine my car with Curtis the manager along with a mechanic. Ive never been allowed in the mechanics bay at any dealership. This transparency is such a refreshing experience. Curtis has built a fantastic team. Granted, their loaner cars are not the latest model like I would get at my Mercedes or BMW dealer, but the service, honesty and savings far outweigh that minor perk. Thanks Guys!

Ma
Review №36

Went in for an oil change and state inspection. That was fine and well done, but a visual inspection of the suspension bushings was estimated at $1,100. We declined and took to the dealership. They did the work for $50. I was disappointed in Luxurys diagnosis.

Au
Review №37

Had a few questions on a car previously serviced there. Were very helpful in going out of their way to help me find the information I was looking for. Would highly recommend!

So
Review №38

Ive been going from shop to shop trying to find a straightforward, clean and honest shop. After a few disappointing experiences, I finally found a fantastic shop in LAW - Cedar Park. My brother and I both have 2007 Porsche Caymans. After my brother told me about Ashton and Les and the team at LAW, I figured why not give them a shot.They did not disappoint! From the first time i set foot in there, Ashton took care of me and you can tell that he knows his stuff. He gave me a detailed overview of my car, pointing out all his recommendations, and honesty in what was a must have versus items I could address later or on my own.The price was probably on par with other independent shops if youre only matching dollar-for-dollar, however what you get at LAW is experience, honesty, a free loaner car (older but still better than nothing at all!) and they wash and take care of your car as if its their own.The shop itself is immaculate, and the quality of cars they service tells you that people trust this team. Those two items in itself are a reflection of the great service you can expect from this place.I fully recommend LAW - Cedar Park and their team. I will continue to get my car serviced here. Keep up the great work guys!

Ci
Review №39

Curtis was awesome! As he worked on my BMW he would send me videos of the issues with my car so I could actually see and understand what was going on. Friendly staff as well! Car was washed and clean when I picked it up as well!

Ju
Review №40

This was my first time to use Luxury Auto and I am so glad that I did. The service was great. (I loved the actual video of my cars needs) Pat made sure that I was communicated with in a timely way and he was very helpful. The facility is clean and well kept. Plus the loaner car and car wash was just the icing on the cake. I would definitely recommend Luxury Auto to everyone.

Ke
Review №41

Have been bringing my vehicle to Luxry Auto Works for almost 3 years now. Great service, always friendly and great communication. They take great care of my Mercedes and me.I honestly don’t and wouldn’t take my vehicle anywhere else. Much better than the dealership ( going to the dealer is so much more inconvenient )

Pa
Review №42

We’re most pleased with our service at Luxury Auto Works. They have helped us on a few occasions, and each time, they have been quickly responsive, accurate in their diagnoses of the issues, and efficient in solving the problem. On top of that, they’re friendly and accommodating!

An
Review №43

The team Luxury Auto is always friendly, courteous, and most importantly honest. Gus and Patrick explained the suggested work needed and did not pressure me into adding any “suggested” items. I appreciate their professionalism!

Ky
Review №44

Really impressive. Communication all the way through was exemplary. Car was washed when I picked it up. Complementary loaner was available. Never before have I enjoyed an auto service experience as good as this.

Sh
Review №45

This place is great! Drew helped set up my appointment and took great care of me. Purchased a used Mercedes-Benz ML400 and took it here to have a buyers inspection done. Couldn’t be happier and glad to get the green light to keep the new car. Location is great. Staff is all very friendly. Car feels great and we will be returning here for all our maintenance needs. Another loyal customer! Thanks again!

An
Review №46

My car was breaking down at the red light down the road, so I pulled into the parking lot of Luxury Auto Works off of Whitestone, in tears. I turned off my car and it would not turn back on. I walked in there having no idea what to do with nowhere to go without being screwed over, and they didn’t have to help me. Because I can tell you right now, I do not have a luxury car. But they did. Patrick and Curtis did everything they could to figure out what was going on with my car, diagnosed it, and explained everything in detail in a very understandable way. And quick too!!! Just, absolutely fantastic place with wonderful people. Will 1000% go back!!!!

Da
Review №47

Absolutely the best auto service location I have experienced. Fast, accurate diagnosis. Precise discussion of requirements and optional service suggestions for my car. Highly knowledgeable technicians. Absolutely top-shelf service. One look at the shop illustrates the attention to detail, and professional focus to the Luxury Auto mission. The shop could host a high-end dinner by just adding tables and silverware! I would come to LAW for anything needed on a European motorcar.

Er
Review №48

Luxury Auto works quickly diagnosed my cooling system/electrical problems on my 2006 Jaguar and fixed it for hundreds less than I was expecting. The car runs great so far and is cooling perfectly. Forgot how much fun it was to drive when everything is working! Thanks Guys!

Ma
Review №49

After damaging my BMW hitting debris in the road, Luxury Auto Works repaired it impressively quickly, used OEM parts, & were completely transparent & in-contact throughout the process.

Do
Review №50

This service center was such a better experience than the Land Rover dealership in Austin. Not only did they return my call in a timely fashion, but they put me in a courtesy loaner while they worked on my Rover. The staff was knowledgeable, and friendly. I’ll be going back.

Er
Review №51

Fast, accurate, honest service!Brought in for the dreaded P0335 on my MB. As most know, this code could mean almost anything (starter, battery, ignition coils, spark plugs, spark plug wiring, sensors, etc.). Gus and the team were straight forward with the the diagnosis and fix and were clear on other recommended items. It turns out that the crankshaft sensor was the problem and that was all that was required to get the car running again. There was no haggling when it was shown that some of the recommended activity (spark plugs, battery, coolant flush, etc) had already been done and the team at Luxury Auto Works were able to get the car turned in a little over a day (at a very fair price; I shutter to think what the dealer would have charged). I didn’t need one but, Gus was even prepared to provide a loaner for this unscheduled repair. Five stars to the crew!

Ma
Review №52

I have taken my Land rover in twice now and have been very pleased with the service and repair work. I feel like they are honest and definitely know what they are doing. I was shown all the issues that needed to be taken care of and at a much better cost than at the Land rover place. They gave me a car to drive and did the work in a timely manner. They were very polite and you do not get the stuffy attitude. The shop is very clean and my car was much cleaner than when I took it in. I highly recommend them.

Ro
Review №53

Had an alignment done recently. Although my car is not a Lamborghini it was treated like it was during the whole process. My custom specs I asked for were spot on and everything was explained with by high professionalism. Plus I could not tell if i was at a repair shop or a showroom. Everything was so clean, it looked like you could eat off the shop floor! A fantastic experience.

La
Review №54

They were able to get me an appointment the next day after I called. They provided the estimate a couple hours later and the car was ready when promised. Their prices were much better than the dealer. The mechanic came out to my car to explain everything to me. The mechanics have very impressive certifications and credentials. I strongly recommend Luxury Auto Works.

To
Review №55

Nice Clean shop. Repeat time there with my Mercedes E350.Guys are very nice, easy to get an appointment. Took a little long for an alignment, but car drives great. More of a value for convenience. Price was about $100 more than I pay at the dealership when done their with other service. Timing is just as long as the dealership. Also didnt really like the extra services that I felt a little pushed on, (both times there). I understand they are recommending but were suggesting stuff that was not quite needed for my vehicle at the time. Then on the invoice it has comment of owner declined service. Nit picky thing but the difference for me from 4-5 stars. Wanted to give 5 stars, I think they do good service.

To
Review №56

Always a great experience. Very helpful and great service.

My
Review №57

A BIG thank you to Patrick and the team for identifying and replacing the necessary parts in a quick and efficient manner.Luxury Autoworks has done an outstanding job taking care of my Benz repairs for several years now and I trust them exclusively!! Thank you❣

Ol
Review №58

I bought an 8 year old mini for my daughter and got it expected at another place that was going to charge me three times as much for a break flush. I went and got a second opinion at Luxury Auto Works and Drew did a quick inspection and called me as promised within a few hours letting me know what needs to be done to make sure it is safe to drive for my daughter. Sinply said: Great customer service, fast and knowledgeable. Going forward I will get the service for my own mini done there as well!

MC
Review №59

Amazing, Les and Marina took great care of me and my vehicle. Multiple calls to keep me updated and get authorizations and explain work being performed. Recommend them over dealer as they make you feel welcomed and make sure your understand what is needed. Price is not as much a concern as the value they bring to the table. Highly recommend.

Ri
Review №60

Great experience, knowledgeable staff and overall great customer experience. My check engine light came on and I feared the worse. Thank goodness it was just the gas cap on my 2007 911. Patrick kept me up to date throughout the entire process. Overall very impressive services. Thank you for the proactive communication.

T.
Review №61

Good service and professional. Warranty they give is good also. Wouldn’t hesitate going there again. Only negative is the loaner car they gave me previously was terrible. But they do solid work and I’m not paying Audi more.

Pa
Review №62

Drew and his team are great. They took great care of me and both my Range Rovers. Excellent work. Excellent service. Will be back with all my luxury auto work. You definitely should try them if your debating where to get your luxury car serviced. Thanks Drew!

Mi
Review №63

Very Nice Shop, Love the New Location. Came for inspection and the entire staff is top notch. Including Gus, he took the time to explain everything to me. Whoever the manager of this location is, theh should be very proud of their as much as I am

Ri
Review №64

Professional service and the facility appears to be state-of-the-art. Reasonable pricing and helpful staff add to the 5 star rating. Had my Porsche Cayenne Diesel in for the 80,000 mile service and remain pleased. I live about 50 miles away in Horseshoe Bay, TX, so the loaner car was a must. Older loaner, but reliable and up to the task.

Th
Review №65

I have brought in several of my vehicles and family member’s cars as well. Each time they have gone above and beyond to deliver excellence service. I’m a really big fan of the detailed diagnostic report they email to you with pictures explaining recommended need for service for your car highlighting what is needed immediate and what will be of concern in the near or distant future.Compared to going through a euro dealership you can’t beat their ability to serve your car same day at prices significantly lower...and with the option, most of the time, to drive away in a loaner too! Wow! No other luxury dealership can compete.Keep up the great work.Theodore

Da
Review №66

They took really good care of my Mini! It wasnt a scheduled service so I didnt get a free loaner until the last day that they had him (2.2 weeks). Now that I have Sheldon back, hes running perfect! Ill never take him to the dealer for service again.Some constructive feedback for the shop, rerun calls, even if you dont have an update. Oh, fix the A.C. in the office/Waiting area.

Wy
Review №67

Great service and very fast! They even sent me a video of the issues that my car had. Excellent and thorough.

je
Review №68

Wonderful customer service. Great communication and updates. I highly recommend and I will be using them again. THE ONLY OTHER PLACE IN TOWN THAT CAN SERVICE MASERATI AND MUCH MORE REASONABLY PRICED than the dealership.

Jo
Review №69

Was pleasantly surprised when I learned I did. not have to wait weeks to get an appointment for my Inspection II on my 2014 328xi GT. Drop off was super quick and ready the next day. In and out with no problems. Drew was great to work with. During their inspection, they identified a critical problem that could have left me stranded on the side of the road.

Ji
Review №70

Wow! I was passing through and found Luxury Auto Works late in the day and needed some help. Les was so helpful and treated us like we were family! The day was getting late but his accommodations made our trouble situation seem not that bad. Did I mention that this place is so nice. It is incredible that a service facility can look like the dealership and not charge you like one. One word awesome!

Ni
Review №71

Right from getting inside the shop and getting outside, the experience was great. They serviced my car very well, explained all the issues and the cost of repair. I think they are fair priced as compared to others in the same business, considering they specialize in luxury cars. I would have loved to get my car washed as they do it for all others, but it being a convertible, they declined.

Ke
Review №72

Drew and the team at the Cedar Park location did an awesome job. They got me in quickly, were able to diagnose the problem and were completed with the work the same day. Could not have been more impressed with their professionalism and quality service. Thanks for a great experience!

Da
Review №73

Great experience in beginning. Got my car running but didnt check all systems before saying it was ready for pickup. Went to pick it up and AC wasnt working so left it for more repairs. Was told it needed a new fuse box and repair was nearly what car was worth so declined. Went to pick it up and AC WAS working.....Asked about removing existing alarm so battery wouldnt drain and quoted $300-400 to remove. Took it to Sunbuster who removed for $75. WILL NOT RETURN!

Ga
Review №74

Really pleasant and solid business experience when it comes to Lotus maintenance at the LAW shop located in Cedar Park TX. They truly go the extra mile to cover all scheduled maintenance service parameters on your sport vehicle at a fraction of the price when compared to other OEM dealerships. The output quality and attention to detail were definitely the most important weighted factors for this review. Thanks to Drew and his team for delivering excellent service at competitive and fair pricing. 2 thumbs up to this business!

Da
Review №75

Wonderful customer service. Would feel comfortable referring any of my friends and family to them. Love the video with description. Thank you!!

Mo
Review №76

Easy to schedule. Kept me updated each step of the way. Will go back here

St
Review №77

This is my first BMW, Les helped me with my research so I had a relationship with him prior to coming in. The shop has been amazing. I have replaced my battery and had a few questions over my 1 yr of ownership. Now its time for an oil change. Les gave me some things to help me look at so as not to panic, just to monitor things so I can keep my SUV running smooth. When I suggested I would be back after the 1st for x,y and z he said no need yet. I LOVE that he did not sell me on something I only thought I might need. He told me when I would need it. (in a year+) So nice to find a place that has better prices and service than the dealership and that feeling of trust. I tell everyone.

Ro
Review №78

Extremely professional and courteous. Never been to a business that made me feel like home. The service was beyond great. Pricing was excellent. I would highely recommend my family friends and strangers to Luxury Auto. Thank you and I will be back in the future.

Ri
Review №79

We are very satisfied with the service. They went out of their way to get us in at the last minute and had our vehicle ready the following day. They even gave us a loaner car! We will definitely recommend and continue to have our vehicles serviced there. Thank you Luxury Auto Works!

Je
Review №80

Les is amazing! There is absolutely nothing that he cant do or help you with. He fixes the car. He has answers. He explains things. He shows you things. He takes pictures of things. Puts the car on the hoist and walks you through it. He loans you his car while your car is in service. He pointed out things that other garages have screwed up. Because of him showing us and taking pictures we were able to get it redone at no cost by the original garage. He even got me into the BMW dealer in a matter of a week after I had been waiting a year and a half for my airbag recall. Just ridiculously helpful and knowledgeable. Hes a keeper for life! Women do not be afraid… Les will steer you right.

Mi
Review №81

This was the best experience Ive ever had at a mechanic. The customer service was exemplary. Lauren was so professional over the phone and in person. The shop is very clean and inviting to go in. Les took detailed pictures of all items that needed to be repaired, and included detailed explanations of the work that was needed on my Volkswagen Passat. No other mechanic has ever done that. Les was able to catch repair issues that my Volkswagen dealership not only missed but caused. Im wholeheartedly comfortable with saying that my one experience with Les has earned my loyalty as a lifelong customer. Thank you so much Les and the Luxury Auto Works staff.

Ja
Review №82

Great customer service. Drew was incredibly helpful. He helped to arrange a loaner car and kept me informed while my Mini was with them. Stress free auto maintenance. Ill be heading back here for sure.

To
Review №83

These guys are the best. The Mercedes dealer told me I needed new brakes (again). I took my car here and they prepared a full report with pictures, showing me I did not. I’ve been there several times since. They have loaner cars and always tell you honestly what’s going on with your car.

Ki
Review №84

I was a customer of Lucas Auto Care in Houston and was delighted to learn they had opened a shop near my home in the Austin area. The customer service at Lucas Auto Care is exceptional! The prices are fair and the mechanics are very knowledgeable. Many of their customers trust them with their high end cars---that is what drew me to them in the first place. The parking lot at the Houston store was always full of luxury vehicles. The managers treat me with respect and they always remember my name. I highly recommend Lucas Auto Care.

Pa
Review №85

Read a number of positive reviews for Luxury Auto Works and brought my 2013 911 Carrera S for a routine service. I have to say these guys were fantastic. They performed the service that would cost hundreds more at the dealership, and they did an excellent job. It is great to know a solid auto shop that is in north Austin, that delivers the best in quality and service. I will be working with these guys moving forward. Give them a try, you wont be disappointed.

sr
Review №86

Good service. But it will be good to know ahead that there is a supplies charge $25 in addition to labor and parts. (25$ not mentioned when giving quote, came to know while paying).

Mo
Review №87

It was a really bad experience.

Na
Review №88

I have a BMW and a Mercedes, so I am very particular where I take my car. I have taken to the dealers and several other auto shop recommended by friends and family. But ever since I tried Luxury Auto Works I wont be going anywhere else. Awesome staff members, they know cars thats for sure. I havent had to wait longer than expected, so they are pretty good with giving you a estimation of when the car will be done and ready for pick up. I definitely would recommend this place to anyone that owns a luxury car and wants it to be well taken care of.

An
Review №89

The service was incredible. They were fast, friendly and went above and beyond what I expected. Drew took great care of me and my car. They even inspected my car for me since it needed it. So glad I found them!!

Sh
Review №90

Thank you for fixing the lambo

Lu
Review №91

I contacted Drew online and he was very helpful. He assisted me with our vehicle and was able to identify the problem. Within a couple hours Drew and the staff of technicians had me back on the road. Thanks we will be using Luxury Auto again. I would recommend Luxury Auto instead of a dealership any day.

Ma
Review №92

Luxury Auto Works has performed preventative maintenance and repairs on our Land Rover and Mercedes several times and the experience has been great every time! Very professional work, communicative team and they know their craft. Only fix what needs fixing, I trust their advice. Im picky about who does my auto repair, and I highly recommend them.

Li
Review №93

I had heard about the Luxury Auto Works location off of North Lamar and I was so thrilled to see that a location opened up in Cedar Park! I took my BMW there for a state inspection recently and I was very impressed. The service was quick, friendly and very professional. The building is clean and modern inside; they have done a great job as an independent duplicating the look and feel of high end dealerships. I will definitely return.

Gl
Review №94

Luxury Auto is by far the best mechanic experience I have ever had, and I am old! These guy are way more than mechanic for luxury cars. Les, the General Manager is extremely knowledgeable and over the top willing to answer any questions you may have. They do great work for reasonable prices. The quality of the work they do is unmatched. I recently purchased my second BMW and if I continue to work with Luxury Auto, Les and his team, there is no question I will be driving this BMW well into the 300K range and probably more.Thank you Les for everything you do and all the things that you do behind the scenes that make Luxury Auto the business that it is!

Li
Review №95

​I am very careful where I take my BMW and after ​Luxury Auto Works opened their NEW location in Cedar Park I stopped in for the first time --- These guys are great!They are extremely knowledgeable & informative and best of all -- Refreshingly honest--These guys dont push stuff on you. If you dont need it, they wont try to sell it to you. They have an amazing way of handling their customers & everyone I met from the crew was insanely helpful and friendly. From now on no one else touches my BMW!​5 Star Service / 5 Star Customer Care

M
Review №96

I own a 2000 E320 and it has just reached 95,000 miles and is in great shape. The team at Luxury Auto in Cedar Park has always made sure the work is done right with the right parts and finished on time. Great folks to work with.

Ju
Review №97

Thank you for adjusting the tire pressure on my new tires when you performed the alignment. I knew they were off after they were installed and I forgot to ask you to check it. Your attention to detail is much appreciated!

Je
Review №98

If I could rate 1,000 stars, I would. As with low star ratings, I am usually leary when majority of all of reviews are high (or low) for any business. Let me tell you they are all true!Painless as Cory F below said below is 100% accurate. I am always nervous when anyone touches my car because of past experience. Luxury Auto will treat your ride like its their own, with care and respect.I unequivocally recommend for your import service and repair needs.

Ro
Review №99

They did a great job. Repaired my BMW on time and for less than the estimated cost. Ashton was a great help and even sent me photos of the repairs as they were in progress. Highly recommend this place if you have a luxury vehicle and need quality service or repairs.

Do
Review №100

Fair and Honest. much better option than the dealership. they get the job done quickly and right for a fraction of the price.

Information
46 Photos
100 Comments
4.8 Rating
  • Address:350 E Whitestone Blvd, Cedar Park, TX 78613, United States
  • Site:https://luxuryautoworks.com/
  • Phone:+1 512-260-6600
Categories
  • Auto repair shop
  • BMW dealer
  • Car inspection station
  • Mercedes-Benz dealer
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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