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Smyth Jewelers
1915 Towne Centre Blvd, Annapolis, MD 21401, United States
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Mr
Review №1

Friendly, professional staff; beautiful store, and great service! I got a ring repaired and not only did they provide detailed expectations, but also consistent updates as to when it would be ready and what I should expect. The ring showed up looking like the day I proposed! I will definitely be looking at Smyth first for future purchases and repairs. Mike was especially great.

Ch
Review №2

Efficient, thorough, professional repair! Jewelry looked like new! Excellent choices in store too!

Sa
Review №3

I love how professional Smyths is and how beautiful my rings look every time I take them there. They go above and beyond when it comes to customer service.

Do
Review №4

I couldn’t have been more pleased with my experience. My engagement and wedding rings were refurbished and resized and were so gorgeous when I picked them up that I was literally stunned! Mike was an expert at seeing what needed to be done. Thank you Mike! And thank you to Smyth Jewelers! My heirloom rings look brand new!

Eu
Review №5

Kathy, the sales representative, was very helpful, & I was pleased with the selection of watches with small faces. Smyth is the only store where there was more than one to choose from. Of course, they had plenty of big ones, too.

Be
Review №6

LOVE Smythe - they have a BEAUTIFUL selection of jewelry & a WONDERFUL selection of gifts for all occasions. All the staff is very friendly & helpful!! My “go to” shop for great gifts (for myself and others!) 🎁💝🎁💝🎁

Jo
Review №7

Great service! Friendly and courteous store representatives. Richard was awesome!! Will definitely be back.

Da
Review №8

We are obsessed with our wedding bands and the service was amazing. The staff was very knowledgeable and helped us find exactly what we were looking for!

Br
Review №9

Every time I’ve been in to the store, the staff is very helpful and friendly. They are collectively very knowledgeable and have been very patient in helping choose the right stone and setting. Kathy especially has been tremendously helpful and I unhesitatingly recommend stopping by Smyth to see her and the rest of the staff for any needs!

Pa
Review №10

These guy went beyond the call to get me 2 watch bands for my Luminoxs.No one else could get them on the time frame I was on . Special thanks to you guys.

Ad
Review №11

They provide amazing customer service and are always friendly. Also, whatever is your need, they will do anything to make sure you get the best.Definitely, the best jewelry store ever. Thank you!

Me
Review №12

I’ve had great experiences and customer service with Smythe Jewelers! I go ever six months to get my rings checked and cleaned and they’re always fast and very friendly. On my last trip I also had my rings resized and the process couldn’t have been simpler. The man I worked with was very friendly and answered all of my questions! And the resizing was finished earlier than expected. It’s such a beautiful store and I would definitely recommend them to anyone looking for a jeweler or even just a really nice gift!

Ma
Review №13

Kathy helped me to choose a perfect gift for my wife for our five year anniversary. She was patient, helpful, and helped me stay within my budget. Without a doubt will be returning for my jewelry needs.

K
Review №14

The staff was really helpful. Ive been going to Smyth since 2014. They have a great work ethic. I ve used them for appraisals, repairs, watch batteries and new purchases. They run a great business and are very personable.

Mi
Review №15

We had a great experience buying from Smyth. The staff is very knowledgeable and helped us pick out rings that we are very happy with. I would recommend Smyth to anyone looking for an engagement ring or wedding bands without hesitation.

Ro
Review №16

Smyth Jewelers Kathy Mallet did an excellent job of requesting the special rubber watch band for my LumiNox watch. With the difficulties that she went through finding the correct band, she is the person that I will use in the future. She made Smyth a great experience for me.

Do
Review №17

This was my first experience and I couldn’t have been happier. I needed to have a ring enlarged and appraised. The process and precautions were explained up front in detail great detail. The ring was ready sooner than expected - sized and polished - beautiful. Very pleased!

An
Review №18

Fantastic experience with repairs! Highly recommend!

Sa
Review №19

John Comer always makes shopping at Smyth so fun!! He’s my go to guy at the store in Annapolis.He has a keen eye and seems to know what I like plus he truly wants you, the customer to be totally thrilled with your purchase.

Do
Review №20

Great experience. Smyth did not have what I wanted. However they were able to make it house and it turned out beautifully. Very happy and will return

Jo
Review №21

I would not trust anywhere else to create, service or repair my jewelry . This team is so friendly and helpful and are truly the experts. They will guide you for all your jewelry and gift needs.Thank you Smyth!

Ta
Review №22

Smyth Jewelers has consistently provided exceptional customer service. You are welcomed upon arrival and every detail is cared for, including a Navy blue bow on a gold wrapped package for a newly minted Ensign. They are the best jewelry store in the Annapolis area.

Ca
Review №23

Very attentive to detail and very friendly staff. Fixed my daughter’s ring beautifully.

Sh
Review №24

Had a great experience; everyone was welcoming and friendly and I got my order within the promised time frame. It was a quick and easy experience; Ill be back!

Mr
Review №25

I went into Smyth to start the process of buying an engagement ring. The team was courteous, friendly and willing to educate me through the process. I was able to pick something amazing and I look forward to getting the finished piece to give to my lady.

Ca
Review №26

I have purchased at Smyth since the 1970s. I come from a race track family. We would attend the races in Baltimore then shop at Smyth for family presents. Two nice “pastimes” with fond familial memories.

Be
Review №27

Great service and a beautiful product. Given plenty of space to look around, no pressure to buy anything in particular, great knowledge of the items. The gift wrapping was above and beyond!

Em
Review №28

Very helpful and friendly service! Came in with a watch battery needing to replaced. A gentleman greeted me immediately with a very friendly smile. Told me exactly it wouldn’t take long to fix the battery (which it did not) and exactly how much it would cost (which was very inexpensive). He came back with a working watch and sent me right to someone who could help me close out the sale. She was incredibly nice and said that if for whatever reason the battery stopped working to bring the watch back. Smyth Jewelers your business is always appreciated! This was my second time going in there. The first time they took time to thoroughly review a piece I needed to have appraised. They were thorough, listened to the story behind the piece, and very friendly.

Jo
Review №29

Excellent service! They deliberately chose Not to take shortcuts and delivered on-time service. All this while simultaneously treating me as a most valued customer.

Je
Review №30

I just want to take a minute to shout out the Smyth Jewelers in Annapolis. I needed to have my white gold engagement ring refinished by May 14 for my upcoming wedding (Covid reschedule...). My fiancé purchased the ring at Kay where this is included. Kay told me to come back two weeks before the wedding. Well I went back three weeks before and long story short they send out the ring and it SHOULD arrive by May 8- too close to my date in my opinion. Kay told me to try Jared, as they do not have to send it out. When I called Jared they were dismissive, rude, and almost $100! I decided to call around and am so glad I did. Smyth was super nice on the phone and got me right in with an appointment! And at $45! Today I went in and every employee was just the best example of great customer service. So happy for me to be getting married, so helpful, and really just all around a great staff. Also they have really cute stuff besides jewelry! I’ll be recommended this store all the time now! Thanks for making me a happy bride :)

Br
Review №31

First, let me say that I have notes for what my fiancees ring could look like given the features that she liked i.e. cushion cut, halo, split shank, etc.Well John and the team at Smyth Jewelers took my notes and discussed with me what the ring could look like and from which designer. They asked me what was my budget was and we went from there, choosing the diamond and then the designer. Overall I am very satisfied with John and the team at Smyth Jewelers and my fiancee is very happy with the ring I got her. Honestly, the hardest part was hiding the ring and planning out the best time to pop the question.Would highly recommend anyone who may be looking to pop the question or even just casually shopping for jewelry.

Ro
Review №32

Jewelers we’re knowledgeable and efficient and took care of our repairs and watch batteries.

Ro
Review №33

I had a necklace repaired and the repair was performed in a timely manner and the employees were very helpful!!

Ca
Review №34

Wonderful selection of fine jewelry at many price points. The staff are friendly and helpful. They are great at helping to select just the right gift.

Ma
Review №35

The staff were pleasant, polite, helpful, and completely professional. They handled my request efficiently and quickly. I cannot praise them enough.Thank you.....MM

Su
Review №36

Professional, friendly and experienced. Appreciate their expertise in fine gems and willingness to allow trade ups.

Ja
Review №37

Extremely helpful staff. John at the Annapolis store went out of his way to help me. Much appreciated!

Te
Review №38

Lovely shop and great service. Jewelry repairs done in house. Highly recommend.

Ve
Review №39

Ginny was so great to work with. She helped my fiancé with the perfect custom engagement ring (which was based on his grandmother’s ring). He told her our budget and she showed us multiple diamonds to choose from that were within our budget. Some of these diamonds were new and others were estate diamonds. I ended up falling in love with an estate diamond that was absolutely beautiful. She was so so thorough throughout the process. I requested that the diamond be set down lower in the ring and she executed it perfectly. I ended up going back and buying my fiancé a man-gagement present and she was so patient with him while he tried on many many different watches. We ended up ordering one from the catalogue to the store. I got it sent to the other Smyth to be engraved and they did a fantastic job. We also ended up ordering our wedding bands from Smyth in Annapolis. My fiancé liked one in store that had a matte finish on the inside with a shiny boarder, but he wasn’t 100% sure it was the one. Ginny brought up other options on the computer and ended up ordering a different ring into the store to see if he liked it. It was perfect. Smyth has so many different options and if you don’t find what you’re looking for in store, custom rings can be just as affordable here. Other employees here that made my shopping experience so great were both John’s. Manager John greets you with a friendly face as soon as you walk in the door and John P was very helpful to me when I came shopping here before the engagement ring process. I would 100% go back here for any jewelry need.

Ma
Review №40

I recently had a great experience at Smyth Jewelers. I brought in two pieces for repairs, a watch and a necklace, and both were fixed promptly. The service was friendly and professional, especially John Comer. He took the pieces in immediately, and ensured that I was thoroughly happy with the repairs before I left. I could not recommend this shop enough!

Sh
Review №41

I stopped by looking for a specific piece of jewelry for my daughter and John was very helpful and found exacatly what I was looking for.

Li
Review №42

I have had previous experiences with Smyth Jewelers that have been great, but my two most recent experiences were sub-par, to say the least. I needed my engagement ring resized after having a baby. My size 5 finger grew and I was no longer able to wear my rings. After waiting several minutes, I was rather rudely told that I’d have to wait to be seen, though there were several employees available and not with customers at the time. When someone finally did ask what I needed help with, I was taken back to have my finger sized. I was asked for my ring, told it wasn’t round, and that that was my problem — not the size. Regardless of how symmetrically round my ring was, it did not, and has not, fit for a year now, and I was willing to pay someone to do whatever was needed to fix this for me. I was initially given a size 6 to try on, but before I could even get the ring on, I was told that my hands were “too swollen” and they couldn’t possibly size my ring that day. My hands weren’t swollen. I have just gained weight and my body has changed since having a baby, making a tiny size 5 ring too snug, but thank you. I also have knuckles that are somewhat larger than my fingers, and had I been able to try the 6 on myself, I’m sure I would not have to write this review. The 6 was removed and I was given a 6.5, and after being able to try it on, we both agreed it was too big. I was told a 6 wasn’t big enough and a 6.5 would mean my ring would constantly spin. I asked if they did quarter sizes, after being left to feel there wasn’t much able to be done in helping me wear my rings again, before they finally offered a quarter size to me. My ring was taken into the back, and I was told that 4 diamonds on the shank were loose. Unexpected given the lack of wear over the last year and some change, but something I was obviously absolutely willing to have fixed. After paying about $250 and having my ego bruised a bit, I left to wait a week for my rings to return for pickup. I received a text message yesterday letting me know that my ring was ready to be picked up. A day earlier than expected, and it was great news to end the week on. When I arrived and struggled to get in the door with my son in his stroller, only for a female customer to rush to help me, I noticed that every male employee in the store was huddled behind the counter, unbothered. I wouldn’t even add this note if I had been afforded even an ounce of customer service at any other moment during either of these visits, but here we are. One asked if I was there to pick up, and, in hindsight I wish I’d replied “no, I had a few thousand dollars I wanted to spend,” because I’m sure they would have all tripped over themselves to help me then. When I was escorted to the back to pick up my ring, I immediately knew it was too big. My almost 3-carat center stone flipped under my finger the moment I slid it on. I said “oh, I think this is too big, honestly...” as kindly as I could, only to be met with silence and a pen to ask for my signature for acceptance. Frustrated and on my second poor experience in a row, I left, as it was clear I wasn’t going to get a stellar experience at this store (which surprised me quite a bit, as the employee who handed me my ring yesterday is whom I’ve previously had a great experience with). I suppose my fingers weren’t “swollen” enough yesterday... So now I am left with a ring that will make it over my knuckle, but slip around constantly. I feel if I had just been given the opportunity to determine my actual ring size without being told what it was by someone who didn’t pay for my ring, its resizing, and doesn’t wear it daily, we could all have avoided this review. While I think, overall, this is a very reputable jeweler with a great selection (I had plenty of time to browse while waiting on someone last weekend), I will no longer provide them with my business and would rather have additional lead times and ship my ring back to its designer than have this type of experience ever again.

Lo
Review №43

The staff was very friendly and efficient

Jo
Review №44

Sales staff will welcome you and take their time to show you around their collection.

La
Review №45

Ive been using Smyth Jewelers for 40 years because they have been uniformly excellent.

Ex
Review №46

Order taken, but not fulfilled due to computer problems (unknown to us).. John jumped in and made it happen ahead of schedule. Great job!

Mi
Review №47

I purchased an upgraded diamond and new setting for my wife six years ago which is stunning and she loves it. Recently, there was a small crack in the band and they took care of it immediately and brought it back to its original shine by giving it a spa day.The staff at Smyth is top notch, especially John Comer, and we wouldn’t dream of going anywhere else for jewelry purchases, repairs and custom pieces.

Be
Review №48

Smyth Jewelers in Annapolis was great and extremely accommodating. My car alarm kept going off and I had to keep clicking the key fob. So the salesman met me at the front door of the store, took my ring receipt, then brought my merchandise to me at the front door! So happy with their understanding and help! ❤

Pa
Review №49

Friendly, personable customer service. Professional jewelers repaired my gold bracelet in a timely manner at a reasonable price and also polished and cleaned it on return. Will definitely come back!

Jo
Review №50

Always great service and excellent selection.

Je
Review №51

Great service! So fast! My ring was super shiny after its spa day!

K
Review №52

Had a great experience. Walked by Smyth many times but never went in. We needed a gift without spending a lot of money and were pleasantly surprised! They helped us find what we were looking for no matter the amount we were spending.

Na
Review №53

I had my favorite earrings repaired and they were butchered by their repair shop at this place. They were suppose to fix the back on one of the earrings and they cut off a lot of gold from it and made it way shorter then it was before. Then they cut off gold from the not broken earring to even them out. I never received the broken part they took off my earring when it was repaired.The job they’ve done was sloppy and everyone were rude about it . I end up with two not matching earrings , one shorter than another and a memory of really bad experience overall.

Ca
Review №54

I visited the Smythe Store in Annapolis. I received excellent customer service from Kathy Mallet. She listened to my needs and did not pressure me into buying anything. She gave her honest opinion when I asked for it. It was a pleasure working wlth her. Thanks Kathy Mallet.

Al
Review №55

Smyth Jewelers in Annapolis is a full service jeweler and every employee I encountered was extremely helpful and friendly . They have a large inventory of jewelry and also great gifts. It was a pleasure to deal with this jeweler and I would recommend them highly.

ke
Review №56

Very nice customer service. Someone always greeting you at the door. The representative (I dont like using the work salespeople) are always nice and very helpful with you making your selection.

Sh
Review №57

I have purchased items at Smyth and I also had them design 2 new mounted diamond rings for my 2 daughters using 2 old rings of my mothers. The care and advice I received was wonderful. The designs were perfect and the rings will be cherished by them and possibly passed on to another generation.

Do
Review №58

I brought in a ring given to me in 1984 that had been repaired three times before and broke again. They provided expert repair at a fair price and returned it to me very quickly. A job well done!

Mi
Review №59

Smyth has the best customer service and fabulous selection of fine jewelry and gifts. I went in for jewelry repairs which were handled professionally. And I found a spectacular pair of earrings while waiting for my repair. Happy customer

Je
Review №60

Purchased my engagement ring and our wedding rings in 2012 from Smyth in the Annapolis Town Center. Ginny is very knowledgeable and walked is gently through the process. Since that time the staff at Smyth has taken care of our every need with cleaning, any repairs or whatever our needs/wants are. The staff is always friendly and they listen. I love working with the staff and I always get compliments on my rings! Thanks, Smyth.

Sh
Review №61

What a great place! A nice selection of fine jewelry, casual jewelry and lovely gifts. And the service was exceptional - Friendly and knowledgeable! Well worth visiting

sa
Review №62

I absolutely love this store and today, as usual, did not disappoint. John Comer, the Annapolis store Smyth Jewelers Sales Manager, assisted me beautifully, promptly, and was incredibly pleasant. Facing one another in masks, can create physical distance and awkwardness as well. But I felt Johns smile and benefited from his humor. Plus, the store has just as many gifts and lovely jewelry as usual, and extra masks for anyone forgets theirs. A safe, fun, and pleasant experience. Im so glad I stopped in.

Ka
Review №63

Smyth has a great gift section!!! Scout, Spartina, Lilly, Old Bay and many more great brands!! It’s my “go to” for birthday and Christmas gifts!! And the service is impeccable!!

Br
Review №64

Wonderful! I had my necklace shortened and earrings made, my wedding rings soldered together, and my bracelet security clasp fixed. They are professional, affordable, and timely. I would recommend their jeweler for the Annapolis area. I have also bought some of their pieces for wedding gifts in the past and I was happy with my purchase.

Su
Review №65

Helpful, friendly and knowledgeable. Made custom changes to a necklace I purchased. Thanks!

Ci
Review №66

One of the best places for a wonderful selection of beautiful high quality jewelry. Customer service is top notch! Go by and ask for Chris!

Ju
Review №67

Cathy Mallet was professional, friendly and very helpful. She offered suggestions about an engraving for a bracelet that I had never considered. It was a good visit.

Re
Review №68

High quality goods and excellent customer service! Every concern I had was addressed and their team worked to accommodate my specific needs, as someone who lives out of state. This is my second time buying the same pair of earrings because I lost the first pair, tried to find their equal in some other jewelry store, and realized only Smyth’s would do.

Su
Review №69

In my opinion, Smyth delivers the best customer service of any jeweler. They are always fair on prices and the staff is so knowledgeable. They make the experience fun.

Th
Review №70

Rick, the sales person in Annapolis was so helpful and made my buying experience a breeze. I was unable to come to the store so he send pictures with descriptions which made my choice much easier. Sara, at the Timonium store was the engraver and did a wonderful job. Great experience all around. Thanks so much.

Ji
Review №71

EXCELLENT AND PROFESSIONAL SERVICE IN EVERY REGARD, FOR SELLING PRECIOUS METALS, BUYING JEWELRY AND REPAIRS...WE HIGHLY RECOMMEND SMYTH JEWELERS!

Li
Review №72

Always excellent service from all of the team at Smyth! Chris Hayes is phenomenal!!! Our family has been working with him for decades for all our jewelry dreams and maintenance. Beautiful space in Annapolis. We love to shop there for gifts as well.We wouldn’t go anywhere else!

An
Review №73

I had a great experience and Chris done a great job helping me find the right ring! I will be coming back to do a upgrade! Customer service was wonderful and they remember your name which make you feel special!

Di
Review №74

The staff at Smyth jewelers in Annapolis are so helpful! They worked through several obstacles to make sure I was able to trade in my ring even during this uncertain time! I am always met with a smile, and they make a point to remember my name. For such a large store, I think that’s just amazing!

De
Review №75

At this moment, I have been a customer of Smyth Jewelers for over two years and the personal relationship has been simply wonderful. I was a walk-in customer after visiting various mall based and stand alone jewelers.From the moment that I walked into the Annapolis location, I felt welcomed and they really worked hard to earn my business. Over the course of selecting an engagement ring setting for my planned proposal, loose solitaire diamond followed by selecting my own wedding band I requested that they locate the rings so that I could “touch & feel” because the items were not in any of their Maryland stores.They worked with their out of state designers and shipped in various items for me to “touch & feel” without financial obligation on my part. Seeing my desired items in person was breathtaking. Surprisingly, I came to learn that my selected designers (A. Jaffe & Michael M) did not work with the mall based jewelers and several other stand alone jewelers that I visited.I am now a life long customer and want to send a very special thank you to Gwen, Tracey, Lori, Chris, John and Tim Brown. These wonderful employees truly represent Smyth Jewelers in such an exceptional way!

C
Review №76

I had a very nice experience with Smyth Jewelers, they were nice and friendly and worked with me. I was finally able to get that watch I wanted.

Al
Review №77

Smyth is always professional, friendly and welcoming. We bought my wedding band there and have used them to resize my engagement ring and solder my bands together. Their jeweler does beautiful work, often with same-day service.

Re
Review №78

Excellent service from the moment I walked in the door and was greeted. Rick was very friendly and helpful. A pleasant experience, and will return soon.

Ka
Review №79

Our first visit to Smythe Jewelers in Annapolis Center exceeded our expectations!Jonathan went over and above to help us with our purchases. We look forward to returning as we deeply appreciate excellent Customer Care!

Do
Review №80

Ginny, helped Me purchase a beautiful ring as a gift from my husband for our 55th Anniversary. She was very helpful choosing just the right diamond for this ring. Everyone says it is very elegant. Not too big, not too fancy. It fits my tastes perfectly. I am going to meet with Ginny very soon to buy a companion ring. I am very excited about buying this ring which will complete my wedding setIt is such a pleasure dealing with the Sales people at Smyth who are so pleasant , very knowledgeable and helpful and they usually have fresh baked cookies when we arrive. We have used and recommended Smyth very often. Everything they sell is high quality. Please give them a visit when buying none-jewelry gifts and especially jewelry.

Su
Review №81

Sales personnel were very helpful and did a beautiful gift wrapping job for the gift I purchased.

Sa
Review №82

I brought my wedding set into Smith’s to be soldered. Wonderful experience from beginning to end! John was accommodating and knowledgeable, I couldn’t have asked for a better experience!

Br
Review №83

We stumbled upon this Smyth store while out at dinner one afternoon in Annapolis. They were running a 20% 2 band sale and we received not only amazing prices, but also amazing service. They weren’t pushy at all and were very patient with us. Thank you for helping my fiancé and I find our wedding bands!

Ch
Review №84

Always a great experience when purchasing with Smyth. Very helpful and knowledgeable staff without the high pressure. Customer service is top notch. In my experience other jewelry stores always seem to find a loop hole to get out of resolving an issue where Smyth always finds a way to get things done. Your not just getting a product, your getting the support behind the product with Smyth.

Ro
Review №85

Tori was very helpful and pleasant. She wrote us a very nice thank you note for bringing our business to you all.

Br
Review №86

They are a great staff and friendly. Very attentive to your needs. They helped me and my wife pick out our rings. Held on to them during the COVID-19 crises and finally got them, so we can enjoy after.

Sa
Review №87

Im super impressed with their customer service. Jenny took great care to make sure that I was completely satisfied. In fact they are redoing my setting to meet my preferences. It will be ready in just a few days. I highly recommend them. Im thankful that I could trust them to repair my wedding ring.

Do
Review №88

I could find anyone who knew how to change the battery in my thirty year old Casio watch. Then while walking through Town-center I saw Smyth Jewelers, walked in and within ten minutes I had my good old watch back running with a new battery. Excellent service, frIendly and highly knowledgeable staff, and great prices. Best experience I’ve had in a jeweler’s store in years. Thanks for the great service.

Ry
Review №89

Customer service was decent, but very quick to leave me when they thought I was not a buyer. Overall good experience though.

Ch
Review №90

Smyth Jewelers has been incredible to work with and make me feel like family every time I walk through their door. From personal jewelry needs to picking out my husbands wedding band they have gone above and beyond. Their high quality jewelry has made extremely happy with every purchase. I look forward to continuing doing business with them for years to come!

Da
Review №91

Smyth & in particular the staff at Smyth in Annapolis have gone beyond my expectations, with special recognition to Ginny Perkins. I am so glad I went to Smyth to order our rings & have my engagement ring reset. I could go to Smyth again & again, and I highly recommend them to anyone looking to buy an engagement ring or wedding bands. They show that they truly care & want to help, and are not pushy at all. They even gave me a goodie bag as thank you for my business with champagne, 2 champagne flutes, jewelry cleaner, and much more. I am so incredibly grateful for the team at Smyth in Annapolis. I also love that they are a generally small local business with only 2 or 3 stores.I initially worked with Smyth to purchase my wedding band ring. Right off the bat, I was impressed by their customer service, their store, their honesty & the prices. We had browsed there for my fiances wedding band. Last week, I had continuing issues with my engagement ring which was purchased from another jeweler. I contacted someone via Smyth chat/text, and they were extremely helpful & attentive. I spent all day at Smyth last week making arrangements to have my diamond reset into a different band at Smyth for my engagement ring, along with working with the team at Smyth to get exactly what we wanted, within our budget for my fiances wedding band. The team at Smyth had my diamond reset into a new band, had the ring appraised for me & returned in less than a week, which was half the cost & significantly less time that the previous jeweler offered.

De
Review №92

The gentleman who greeted me was very nice. Samantha helped me pick out some earrings for my 15 year old. She was great! Lots of options and good price points.

Kr
Review №93

This store is gorgeous! Wide selection of jewelry and other great gifts. I love all the Maryland themed gifts- higher quality and reasonably priced. The salesperson that assisted me with my bracelet and earrings was very friendly and helped me with my purchase (no pressure). I will definitely be back!

Da
Review №94

Rick at Smyth Jewelers has the best customer service I have ever had! Rick is professional, friendly, and awesome. Thank you Smyth and a special thank you to Rick. His customer service skills blew me away! Every time that I go to Smyth Jewelers, I will always ask for Rick. The prices are very reasonable. Ricks people skills are outstanding and he and I had an amazing conversation about watches. It was a welcoming and pleasant experience all the way around. I will definitely be back to Smyth Jewelers because of Rick. For watch batteries and repairs, I recommend Smyth Jewelers. They are the best and Rick is the best too!!!!

Li
Review №95

Tracy James has great industry knowledge in assisting with making an investment in jewelry. The store had a variety of pieces from standard bearer names you know as well as up and coming artisans. Whether you are looking at high end merchandise or shopping for a clearance deal he makes you feel like you are the only customer. The best facet of the experience is the low to no pressure sales tactics. Tracy listens to your ideas of what you are looking for, gives detailed information on pricing, and then allows you to make an educated decision. Excellent location to boot.

Eu
Review №96

The staff needs a lot of training at the store. The staff should never try to pry into the customers personal life by asking 20 questions.

Ly
Review №97

The lovely lady with the blonde hair was awesome. She was so kind and polite and did a great job wrapping the presents—it was beautiful wonderful experience shopping in your store!!!!!!!

Ca
Review №98

Smyth Jewelers in Annapolis took two of my watches and repaired them. The repair was done in a timely fashion and everyone I dealt with in the store or by phone couldnt have been nicer or more helpful. I would certainly recommend and trust them.

Be
Review №99

The staff was wonderful. I needed my watch band adjusted and they were gracious enough to help and not even charge me for the adjustment. A great experience. I will be back for sure.

Ky
Review №100

Very nice jewelry, at a reasonable price. And the staff was extremely helpful, patient, and nice! Would definitely come back here..

Information
57 Photos
100 Comments
4.9 Rating
  • Address:1915 Towne Centre Blvd, Annapolis, MD 21401, United States
  • Site:https://www.smythjewelers.com/
  • Phone:+1 443-321-0300
Categories
  • Jewelry repair service
  • Diamond buyer
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:12–5pm
  • Sunday:10am–6pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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