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Kathy Landers - State Farm Insurance Agent
6680 NE 159th Ave #100, Vancouver, WA 98682, United States
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Ch
Review №1

Ive been with Kathy Landers office for 3 years now, theyre very helpful every time I call or leave after hour messages. Ive used other insurance offices before, but State Farm is by far my favorite! Dondi is my main contact- shes friendly, thorough, and responds quickly. Highly recommended!

aw
Review №2

Drew went above and beyond for me today! I locked my purse, keys, and phone in my car and didnt remember my DILs cell. We both have State Farm so I used the stores phone to call Kathys office and Drew answered. He was so understanding and got us both on the phone so I could ask her to find my spare key and come and save me! She couldnt find it so I called Drew back and he called me a tow company to pop my locks. Then she found the key so I called Drew back and he cancelled the tow. He was so willing to help and very understanding! Its true, like a good neighbor! 👍

Kr
Review №3

I came in as a walk in and was helped by Amanda, she was amazing and helped explain everything in the new policy I was looking at. Thanks for being so helpful and friendly 😊

Ad
Review №4

Love Kathy Landers Office! I think we have been with them for about 8 years, through multiple house and car purchases. The responsiveness we have received from Dondi in particular is top notch! We have never waited more than a day to get an answer from Dondi. She is always so clear and kind with her communication.

Ch
Review №5

So, Drew is AWESOME! He is very knowledgeable and he sometimes wears khakis. He always helps me out with my best interests in mind, finds me deals so I can save my money, and he laughs at all my jokes!!! On a serious note, Kathy and ALL of her office staff are very helpful, professional, personal, and they never let me down. They always save me money and when I need them, they are there for me. Drew is my favorite however.....

An
Review №6

We have been with Kathy Landers for over 14 years. Anytime we have had questions everyone in the office is always helpful and professional. When we have had to file claims they have always been there for us. We have always had our claims done quickly. I was in a bad accident some years ago and they called to check on me, and I was in a new car within a few weeks. We have our cars and home owners all in one at Kathy Landers. Price is fair for the market.

Ri
Review №7

After a traumatic event of laying my motorcycle down, which is my baby, I met with Amanda to file my claim. She was extremely congenial, professional, and caring. She could see how distraught I was and she showed a lot of empathy for how I was feeling. She took all my information, contacted the claims team and got my claim off to a good start. She is the type of insurance professional who makes you feel confident they know what they are doing even though this is State Farm, I felt like I was i. Good hands!😉

Ka
Review №8

Guys! Seriously the best place to get insurance for literally everything. My husband and I own a business and all of our personal and business insurance goes through them. Amanda B. is absolutely amazing. She knows what she is talking about and is so very patient with me. She is prompt in all of her responses and goes above and beyond every single time.

Ca
Review №9

I have been with Kathy Landers office for over 20 years. They have been amazing to work with and have always had my best interest. Both Kathy and Dondi have gone out of their way to make sure I am taken care of. Thank you so much for all your hard work and dedication. Thank you for always being people centered.

Sh
Review №10

Wow. I am just shocked and truly impressed. I have never had an insurance agent take care of me the way Kathy and her office has. Prompt and sincere. Unfortunately I recently got into an accident, and they have done such a wonderful job guiding me through the process. The morning following the accident I emailed Kathy directly to let her know what had happened. She responded immediately (WHILE BEING OUT OF THE OFFICE and out of town) and got me set up right away to continue the process with someone who was actually in the office.Do yourselves a favor and switch to Kathy! One of the best decisions I have ever made. They are honest and they really care about you. Kathy reviewed all of my policies with me when I transferred to her office initially, and was thorough and completely transparent about what I SHOULD have and what was not necessary for my personal circumstances. I am thrilled. Thank you so much.

De
Review №11

Its not often I rate one of my State Farm Peers but Kathy Landers is amazing and everyone needs to know it! If you have ever contemplated protecting your family with life insurance then you need to talk to Kathy and her Team. I just witnessed one of the most amazing things Kathy did for a single mom. As Agents we hear about and are aware of these types of stories but to see one such as this is truly a blessing!Kathy - I commend you on how well you have protected a family! I am astounded!Dean DollarhideState Farm Agent

jo
Review №12

Drew & Dondi are amazing! Always kind and professional

Ju
Review №13

We have been with Kathy Landers office for many years. We have moved out of the area by 80 miles and continue to use her office in lieu of something more convenient because the staff is amazing (Dondi & Drew have been my go tos, but everyone is great!), they are always there with a professional manner and caring words during our worst days. They have helped us navigate the changes that come over the years. It is nice to talk with a familiar voice. Thank you for everything you do!

Ro
Review №14

I knew Kathy for years before choosing her for my insurance options. My only regret was not doing so sooner. She has been the most knowledgeable, responsive agent that I could have hoped for. For both my personal and business insurance needs, she has made the process so seamless and easy I cant thank her enough. Thank you for your excellent customer service!

I
Review №15

Ive been a customer of Kathy Landers for about 23 years and they have taken excellent care of me.I have price checked them a couple times over this period and no one can beat them...

Al
Review №16

Lloyd is ABSOLUTELY AMAZING!! He has been working in my favor through every situation and step of the way! THANK YOU !!

He
Review №17

Lloyd is very nice and helpful. Returns calls in a timely fashion and goes above and beyond to help. Looking forward to continuing to do business with this agency.

St
Review №18

Always very quick to respond and very professional. Great place to do business with!

Fr
Review №19

I have been with Kathy Landers State Farm for over 20 years and they are by far the best. Dondi and Kathy are professionals and are best!!!

Mr
Review №20

Barb does an excellent job of communicating with clients. She promptly responds to calls or emails or texts! I feel that she goes above and beyond to do a good job for their clients. Our family is glad we switched to State Farm and that we get to work with Barb. We highly suggest her for your insurance needs.

Je
Review №21

Have been with Kathys office for over 20 years. Have always had a great experience and I know the staff well and they have been incredibly responsive with my ever changing insurance needs. Send an email and they get it taken care of almost immediately, saving me time which I greatly appreciate. Definitely recommend them.

Ha
Review №22

Ive mostly worked with Barb. And she is amazing! Quick to respond and kind to people like me who are not experts in insurance matters. I give this office my full endorsement.

Hu
Review №23

Integrity is everything in business, especially when your putting your trust in an insurance company (of which there are many options) to handle hundreds of thousands of dollars.The customer is always right does not apply to Barb or Kathy. Nor does staying true to an agreed upon quote. Integrity. Without it theres not trust.

Da
Review №24

I have been a customer of Kathys for several years. Her office with State Farm has provided personal and business insurance for me. Kathy is both professional and fantastic to work with. Her staff is courteous, prompt and most of all very knowledgeable!They have always made me feel that they have my best interest top of mind and have proven it with very competitive insurance rates. In fact in some cases they greatly exceeded the nearest competitors quote. They also understand the insurance industry quite well and if there is something they cant provide they know exactly who to refer you to. In my case I recently needed several types of bonds and a large umbrella policy for my business to take on a new client. Her staff promptly got me setup with what they could provide and referred me to a very good broker for the items State Farm could not do. It all worked out perfectly and saved me a lot of time.If you are looking for someone you can trust and who will give you competitive rates you have found them! Dont hesitate to give Kathys office a call!

Ro
Review №25

Kathy and her staff have been our agents for Home and Auto insurance for ever. They are attentive and very service minded. Dont forget State Farm does have their own Bank, so Auto Loans are made easy. They have always been responsive and treated us with a sense of urgency. Kathy runs a great ship! I highly recommend State Farm, especially Kathy and her team.

A
Review №26

The staff here are so friendly and accommodating. When you call in, you speak with a live-person right away (no automated systems) and the phone support is great - the team members are always so helpful and know what they’re talking about. On-site, you’ll find a family-friendly lobby with a small play area for kids and even small gifts and candy. It’s great doing business with the Kathy Landers team, thank you all!

Jo
Review №27

I have been with Kathy Landers several years. The staff is awesome. I called today to make a change on my policy. Drew assisted me. He was friendly, professional, and was a pleasure to work with. I wish all customer service representatives were as awesome as Drew!

Ca
Review №28

I have been insured with Kathy Landers since 1998 and she (and her whole office) have taken exceptional care of my family! Anytime I need anything I can always count on Danielle, Dondi and Drew to help me right away. Insurance doesnt seem important until you need it the most, you can count on this team to make sure you know what you are buying and what coverages you need to protect your life.

Di
Review №29

My mother-in-law passed recently and she left my husband an annuity that Kathy Landers administered. We live in Nevada so that made the paperwork even more difficult than is normal for a beneficiary pay out. However, Kathy was there for us. She moved things along much faster than we had hoped and NOT EVEN A MONTH later, we received a check from State Farm. Amazing! We got it before Christmas too which was so great; helped take a bit of the sting out not having Mom around for the holidays. Thank you so very much Kathy.

Je
Review №30

Kathy, not sure why the reviews arent up on Google for you...Now that Im disabled/retired I think its fair that I can be pretty unbiased on reviews of agents.Kathy is a great active agent. She has wonderful prior claims knowledge, which is probably her most valuable asset. And she doesnt hesitate to call people in the middle of the night if thats what it takes to have her clients needs taken care of.Im a retired GM that worked in the disaster industry for around 20 years. I have State Farm. Ive processed thousands of claims in my life, with more carriers than I can count. Take it from me.You get what you pay for when it counts.

Jo
Review №31

My fiancée and I recently went to Kathy Landers State Farm location and worked with Dondi, who was very kind and efficient. While State Farm in general didn’t fit our insurance needs at this particular time, this location’s staff was very friendly, and Dondi in particular was very helpful and respectful of our situation. The interior was very clean and comfortable with a nice visual aesthetic and set in a quiet location. I recommend checking this place out. It was a very good experience overall- even outside of the office when communicating via email and phone. Quick to respond and they got things done!

Ci
Review №32

Kathy is an exceptional agent. She is knowledgeable about her job and was most helpful.

Sh
Review №33

Super friendly and knowledgeable!!!

Se
Review №34

Kathy and her team are so easy to work with. They are the best!

Am
Review №35

Kathy Landers has been my insurance agent for about 16 years and I have always enjoyed working with everyone in this office. They have become family friends and are always quick to respond with questions and work with me in any situation I have been in. They are the absolute best!!!

Ro
Review №36

Wonderful Agent and great staff been with this Agent for many years they always take care of all my insurance needs.

Ma
Review №37

Been with them for 10 years. Drew is great

Ca
Review №38

Excellent service, always willing to help us find the best options for the best pricing. Every year, I go through the ritual of looking at other agencies & companies to get better rates, and Kathy/State Farm has always been able to beat the other deals with better coverage for less money.

Da
Review №39

Drew at Kathys office always so helpful.

Gr
Review №40

Good folks

Ka
Review №41

Been with State Farm over 50 years

Fr
Review №42

Grateful

Information
12 Photos
42 Comments
4.9 Rating
  • Address:6680 NE 159th Ave #100, Vancouver, WA 98682, United States
  • Site:http://www.kathylandersagency.com/?cmpid=he5y_blm_0001
  • Phone:+1 360-892-5363
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
Service options
  • Online appointments:Yes
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