My wife lived in this community for 6 years, was a model resident and never paid late. The manager thought it was necessary to withhold her security deposit due to a “dirty fridge”. Make sure you document your home prior to move out and take a lot of pictures. The manager is petty and will try to take advantage of you.

Good luck talking to anyone from managment. Since the start of covid they have locked the doors to the office and have adjusted hours. No matter what time of day no one is there and when you bring it up, theyll get real defensive on why they werent there during the hours they have posted. When trying to call the office they screen your calls and never answer. For a 650 sq foot apartment paying over $900 a month youd think someone would answer the phone once in a while during normal business hours, but no and dont bother asking they will get mad and talk about how busy they are. Lived there for two years and still havent fixed a broken dryer that doesnt work.

The property itself is great. Beautiful and well kept. Where the issue lies is with this management company. My first reason for moving out is the way in which they handled the response to a complete country shutdown due to COVID-19. There was no concern for those who had lost their job and could not pay. Insensitive emails were sent out basically saying, you still have to pay your rent. I personally feel that couldve been handled WAY better. Second, once I moved out and the charges that had incurred. There was a tiny chip in the microwave, which I am being charged a full $250 for. The microwave was fully operational, had all its components and also was replaced a while back and had vent fans added on which is where the chip couldve potentially came from. They wont replace the microwave but are still okay charging full price for one. Super foul especially since I was a long term resident. They also require a ton of personal information upon lease NON RENEWAL. They literally hounded me for the reason I was moving out stating it was in my lease to tell them. I gave in a gave them a basic answer (because Im moving) because its not their business. The incompetence and unprofessional behavior is not worth for the price you pay. Proceed with caution.

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My laundry machine is broken down and I have placed maintenance order for awhile and they keep saying they have no one to do maintenance unless it’s urgent. How comes fixing the laundry machine is not urgent. They are very strict in taking their monthly payment on time but not fixing other’s issues on time. This is not the first or second problem I faced during my staying.

I have happily been living here for a decade because of the way Chelsea is run. From the Manager to the maintenance staff I could not wish for more caring or efficient service to their residents. They try so hard to accommodate our requests and done unbelievably quickly. They have kept us informed constantly with any updates during Covid -19 which is comforting.The grounds are kept impeccably and in winter driveway and walkways are cleared 1st thing in the morning.When I had a problem with our door lock they were on it immediately-within minutes!!!!I have been so happy here because Jennie and her staff really treat the residents like family. I am proud to be living at Chelsea Place!!

Your maintenance team is one of the best things about living here.

Nice looking place. My friends living there, I am not. Rent payment is more than Toledo average, but it worth it. I might move to it after I get married 🙂

Wanted to thank Chelsea Place staff and maintenance for all of their help after my washer flooded. Everyone I spoke to, Jennifer, Bianca & Jared we’re so helpful and nice, I am so grateful! All of the maintenance workers were very kind and did a great job. They replaced/fixed everything and were on it right away! I have been living here for over 2 years and I love it here, thank you all for your help and kindness!

I had issues with my A/C not working and not only were they quick and prompt in returning my call, they fixed it the same day in under 45 minutes.The staff in the leasing office have always been welcoming and courteous as well. Overall great experience!

They are overpriced and the maintainers is really bad they react so late to the complaint and it takes them time to resolve the problem & they don’t listen for what the client wants to say

Just a few weeks after moving in earlier this year, I found out my building had a cockroach problem! I was already unimpressed with the apartment by that point, as the unit was not appropriately cleaned when I moved in (found multiple belongings left by previous owner, moldy dishwasher, etc.) which required a deep clean on my part. Once I woke up with a cockroach on my leg, Chelsea Place finally made arrangements to have an exterminator come out and examine the building. CP told me they came from a neighboring unit, while the exterminator told me the bugs were a result of the apartment complex failing to properly clean the A/C vents. I was still required to pay rent at CP while having to live with my parents while the exterminator came to examine the building several more times over multiple months. Several thousand dollars spent on rent later, and the problem was never fully taken care of. I am confident this was a continued issue as I even encountered the cockroaches outside of the building on the sidewalk. I also lived on the 2nd floor, had kept my unit extremely clean during the few weeks I actually lived there, and had not even gone grocery shopping for food yet. My consolation prize was that I was allowed out of my lease early. Save yourself the money and effort and look elsewhere.

Very good place to live in the Toledo area. Location, facilities, and price point are all solid. Maintenance guys do a great job. Many different room and lease options offer flexibility when moving in.

The front office was very open and helpful with all move-in questions. Upon arrival the apartment was clean and their online site is super convenient to schedule maintenance requests and pay monthly rent.

This property was doing well before 2017, however, they increased their prices and lowered their standards since then.

Jenny the property manager has exceptional customer service! Extremely accommodating to meeting my needs outside of regular business hours! The property is well kept, the landscaping and buildings are very neat and clean. The staff in general were excellent when I came in contact with them (maintenance staff) everyone greeted me with a friendly smile. The clubhouse is great and has everything I could think I might desire. It was clean and nicely decorated with a game room and theater room. Great experience and best customer service Ive had in a long time!

Incompetent office staff / administration; at first, I was attracted to Chelsea place because it was one of the more reasonable-appearing and decent quality places in the Toledo area. The other residents were pleasant and the shared facilities were nice, but the actual quality of the individual units was lackluster. The real problem with Chelsea Place is the office staff and administrative personnel. They were unhelpful at best, at times rude and combative, and at other times just plan unprofessional and lazy.We moved out in late 12/2018 and provided 60 days notice, as requested in the original lease agreement. All rent was paid and settled and all that remained was the water usage bill to be paid from 1/1 - 1/6/19, the actual final day of the lease. We were told it would be mailed to us as it would not be clear what the final amount would be until after that date, understandably. Not only did we not receive the bill (despite leaving a forwarding address and the fact theyve had my cell phone number for the last 3.5 years I lived there), they sent us to collections over it.We never paid our rent late, we never missed any bills, and we never had any issues with our units. Rather than trying to make a real effort to contact us to clarify any discrepancies, they reported us to collections. No wonder their office staff turnover was so high while we lived there. Whoever is running the place is incompetent. Id recommend finding somewhere else to live and saving yourself the headache of dealing with them.

Incompetent office staff / administration; at first, I was attracted to Chelsea place because it was one of the more reasonable-appearing and decent quality places in the Toledo area. The other residents were pleasant and the shared facilities were nice, but the actual quality of the individual units was lackluster. The real problem with Chelsea Place is the office staff and administrative personnel. They were unhelpful at best, at times rude and combative, and at other times just plan unprofessional and lazy.We moved out in late 12/2018 and provided 60 days notice, as requested in the original lease agreement. All rent was paid and settled and all that remained was the water usage bill to be paid from 1/1 - 1/6/19, the actual final day of the lease. We were told it would be mailed to us as it would not be clear what the final amount would be until after that date, understandably. Not only did we not receive the bill (despite leaving a forwarding address and the fact theyve had my cell phone number for the last 3.5 years I lived there), they sent us to collections over it.We never paid our rent late, we never missed any bills, and we never had any issues with our units. Rather than trying to make a real effort to contact us to clarify any discrepancies, they reported us to collections. No wonder their office staff turnover was so high while we lived there. Whoever is running the place is incompetent. Id recommend finding somewhere else to live and saving yourself the headache of dealing with them.

Beautiful place

Love this place. Recently visited clubhouse and game room for event and couldnt be more pleased with the experience. Everyone is so nice and friendly.

Clean and safe neighborhood

I warn you. Do not move here!! I have lived here for 2 years and I move next month. The property managers here do NOT care about their residents. When I first moved in the apartment was NOT clean. The maintenance left my door open multiple times while I was away. Someone could have stole things out of my apartment. One month my water bill was abnormally high because something was broken in my apartment and they still made me pay the high water bill. During this pandemic they have not sent out any courtesy messages to their tenants and instead sent out a message stating to still pay rent on time. I thought this was very insensitive and inconsiderate. Do not move here. You will regret it and its way too expensive to live here. Save yourself the headache

An amazing place to live! From the moment of me and my wifes application process to our eventual move-in date, Toufik Zaim has been an amazing asset in both assistance and guidance.He showed us around and took it upon himself to keep us up to date with requirements that we may have needed or missed. On top of that, he dealt with us like a person, not some business crony just looking to suck the money out of the next tenant.Weve had only the most minor of incidents involving our neighbors thundering above us, but ever since his and the managements intervention, its been a steady decline into more of a quiet, relaxed environment.A quiet neighborhood tucked away on the side of the road to the point you barely(if at all) hear any traffic.Dont believe the entitled whiners you see on this page. The majority of them confuse an Apartment Complex with Burger King and want it their way and immediately so.Chelsea Place is a wonderful place to live and I highly recommend it.(Just be considerate of your neighbors below you).

Moved in November 2017. The apartment was nice, they were quick to help. The front office staff are very friendly. My needs were addressed timely. Its quiet and the people Ive encountered have been very pleasant. PERK - The washer and dryer in the apartment is a great feature.One thing they could improve in; is making the process flow when signing the lease. Their paperwork stated I was able to review the apartment prior to signing the lease and I was not able to. They stated they couldnt change the paperwork. Also, the papers I signed with the maintenance man were for anything wrong with the apartment. He said to give the front desk a list and sign that I accept the apartment as is. Thankfully, my mom was there to witness that. So far, they have not disappointed.

Chelsea Place is an Excellent place to live. The office and maintenance staffare Awesome. Toufik is great and always super friendly.I renewed my lease this year and plan on living here for a long time.Everything is clean and well maintained. I’m very happy here.

In Feb 2011 I moved into Chelsea’s Place in Toledo Ohio. From my first day there the staff especially, Maria, was great to me. I do not think you will find anyone like Maria in the area. I have lived in Chelsea place for almost 5 years and have never had any problems. The apartment is nice with great appliances and washer and dryer. Parking is ample. The grounds are clean and beautiful. The area is quiet and free of crime. Any time I needed help Maria was there for me. The maintenance staff was always great too. I would have stayed here for a few more years but I had to relocate to Columbus. I am moving into a sister complex in the same company that is how much I like this place. I would give this as many stars as possible. Moving to this complex would be a great choice. No other place in Toledo/Sylvania area can compare.

Great New Management since May 2018. Management office has took extra effort to accommodate our religious activities on the yearly event. We love to thank all of them starting by the local office all the way to the upper management who made it possible.If anyone cares to live in true luxury community this is the one you should consider.

These guys went a distance to help me out when it was time to find a place to live. They really stepped up and it is appreciated,

Gosh, similar experience as all others. Moving because of job to another state which should be at least considered for negotiation on exiting the property. They charge your for Early Termination the remaining months, even if the unit gets rented on those remaining months. In other words, they collect two sets of rents for the same unit, which is illegal in the state of OH. The way they go around it is, they call it a fee and they assure you theyre not charging you for the remaining rent, even though thats exactly what theyre doing. Its a nice complex, but I would caution newcomers to read these reviews prior to moving in and seriously consider going elsewhere. Check out how many folks here have been sent to collections, theyre more interested in ruining your credit than accommodating you as a neighbor. Buyer beware!

Bianca in the management office is extremely rude and her has very little competency to get things done. Overall I wanted to enjoy living here, but the management just doesnt have their act together and simple things are like climbing mountains for this team. I asked for two things to be repaird in my apartment over 6 months ago and they still have yet to come by and do it. I followed up once, but I gave up after awhile. I would NOT recommend living here. For the price, I would try Redwood or another facility!

Staying here for past 7 months now, and I don’t care what others say, this place is one of the finest apartment complex out here in toledo and I’ve been in toledo for past 6 years so I have seen quite a few apartments out here.Great complex area, great apartment management(Jennie), great maintenance team, and great neighborhood! I freaking love this place! 5/5

To Address some of the bad complaints i dont know who you are but this was a nice place to stay for me. Yeah it had it problems but what apartment complex doesnt. Ill break it down for yah, you will hear your neighbors when they are loud or if your really silent. Its just a result of the high ceilings and the thin walls. You may or may not smell your neighbors cooking, this can be good or bad depending on how you look at it. I think each unit has a washer/ dryer in it so that is a major plus for me. There is also a dishwasher fridge and microwave. My unit also had a decently sized walk-in closet i turned into a mini office. With all this youd wonder why i left, well that is a story for another day. Suffice to say my situation changed inexplicably and i had to find a bigger place. Yes, they will charge you if you move out early, even if they rent your unit to someone else. Its in the contract your signed with them on day one. But if you are nice and ask them if they would allow you to dissolve the lease agreement then depending on the situation they might agree. Same thing goes for rent and utilities its not their responsibility to monitor or alert you about your own accounts. You are responsible for contacting the utility company to update them on your moving situation. Did i mention they also rent garages, yes! I was on-board to get one of these but sadly the waiting list is very long and you have to put money up front for the garage. As for the clubhouse and theatre areas, and gym. Never used them myself, they give you a little fob you can use to get into the common area of the office even while the office itself is closed which is cool. But i never needed to use those facilities but its handy to know they are available when needed. There are some caveats to staying here too, mostly just small things, such as the thin walls, the cats oh boy! the cats!, also you might hear the occasional dog here and there. Also trash pickup was a nightmare at times there would be so much garbage you couldnt take your trash out. Hopefully they fixed this issue, also the parking was ok but i wouldve preferred assigned spaces or more garages. As i hear though they have a new management company now since the old one Morgan Communities got into a lot of trouble with the CEO. Not sure if the have the same management team either, look out for Jennifer, and Megan nice people. Bianca was cool to work with, also Rodney too if he still works there.

Weve had a few inconvenient experiences regarding inappropriate charges on our monthly bill and some odd interactions with employees but, Angela, the property manager has been super helpful at resolving any issues. Its inconvenient to have to involve the property manager but, it has unfortunately, had to happen a few times. The property as a whole is very nice, clean. You cant beat having a gym on the grounds, as well as a pool and access to grills. The units are nice, without a doubt priced way over market value but, they truly do offer a nice living space. This is a pet friendly facility though, youll be charged heavily for it. Fortunately for the community, we are obsessed with our cat so we pay for him without complaints. They also request photos of your pet so if they get out of your apartment, people are on the lookout to help find your missing pet, which is pretty nice.

Great facilities and maintenance staff but very poor customer service through my 2 years here and incompetent office staff. Moved out and was told to leave the final pro-rated balance and keys in the drop box over the weekend. Check was cashed. 4 months later, received a letter from collection agency out of the blue for a random $105 that was never billed to me by Chelsea Place directly, even though they have my new phone number and address on file. Upon calling to inquire if the charge was legitimate or not, the receptionist was mostly silent on the phone and let me know that someone else would have call me back. When asked when I could expect a call back, I was told that maybe tomorrow. Now, Im potentially stuck with a debt collection and credit score consequences (a new experience) over a bill I never received for an insignificant amount of money that I would have instantly paid had I been contacted directly. This was just 5 months after they tried to increase rent by $300 per month on a 6 month lease based on their computer systems. Get everything in writing/email if you rent here. Going to settle with the debt agency just to be done with this place.

I did not live here but my family members did. Management and sales are willing to be supportive until you sign the contract to rent. Youll never pay the advertised rent listed. Lots of hidden fees. Maintenance issues that never get resolved. So many other choices in the Toledo area, I would look at any place other than Chelsea Place. Pretty exterior=headaches and disappointment is what youll get at this apartment complex. Dont waste your money.

We moved in to Chelsea place on 08/2014 because we knew the company(Edwards community) and we used to live in another community that they own it in Columbus.There were great management team,great staffs,and great responsible maintenance team.In Columbus every month they were cleaning the stairs,corridors,walls,balconies by water jet.specially in the winter everyday they were cleaning the snows by modern equipments even in front of apartments doors.After 3 months everything went to change.here there are nasty,dirty,disgusting stairs and entrance for each building.we called them more than 5 times but they dont care about it .there is a peace of cat or dog sh..t on the second floor stairs that it has been here for almost 1 year,or you can see spiderweb everywhere around the building entrance,walls,stairs and apartment doors.our balconies after 16 months are still dirty and nasty.Are you serious guys?!?!?! With $1000 rent for one bedroom,is it your great responsibility that you were talking about....The only thing that they care is just getting more money from the tenants by different ways.OH MY GOD...Recently a new company bought the whole community and they brought the new management team.They are the most ridiculous and rookie management team that Ive ever seen.specially the property manager, I dont know what the hell is her name but the only think I know is that she is so Rude and she thinks this community is an army camp and she is the rigid leader of this ridiculous camp.Im sorry for myself that Im still leaving here

If youre tired of living in cheap apartments and getting poor services look no farther than Chelseas place is a luxury apt and if you dont mined paying a little more and treating yourself Thats the place for you and your family. you get what you pay forAsk for Toufik Zaim he is a great guy and very professional.

Absolutely horrible place to live, rent increases and add on fees. Management extremely disrespectful and racist.

I honestly am not sure why many of these reviews are so harsh. I have been here three months and have been treated with nothing but respect and kindness. The place is beautiful and well constructed, and you can tell its a mature community. Plenty of parking space. The price is a little high but you get what you pay for - a lot of extra incentives including the theater, pool, game room, and more. I will say however that during the winter, it takes quite a bit of time for the snow to eventually get plowed. With all that said, its likely that I will want to stay again at the end of my term.

Beautiful place to live!! Management is very helpful and professional!

High rent, sub par management. Rampant stray cat problem, nothing being done to address dog poo from people not picking up after their pets.Pool closed for weeks, movie theater room only works in TV mode.Below builder grade finishes and kitchen cabinets, you can hear your neighbors taking showers and smell what theyre having for dinner.For what the rents are, a very bad deal. To resolve most issues you have to call corporate in NY state. Do your self a favor and look elsewhere.

DO NOT RENT HERE! This place is horrible! Poorly built, rude staff, OVER PRICED, and maintenance has no idea what theyre doing. Angela, the manager is the worst manager Ive dealt with. She has not customer service skills whatsoever. We had to break our lease because of furnace issues. She not once apologized for the inconvenience. There are PLENTY of other places in the area that are better and cheaper. This places just wants your money they do NOT care abou their customers!

This place is terrible. The apartments were built on a former auto junk yard and there is still debris that routinely pushes up out of the ground from many years ago... great for all of the families looking for a nice place to take your pets or kids . Lets not forget the major problem with feral cats throughout this place. The upper management is inept and unprofessional.. They solicit people who they think will leave a positive review to try and boost their obviously poor ratings on here. To top it off, they can not afford to pay their vendors or bills. So dont expect to get that deposit back in a timely fashion. Do yourself a favor and look elsewhere.

Of the worst administration, and they dont have any respect for customers, the new Manager, very badly this sickening too, I would recommend taking them flat, everything bad cheap carpet so paint-stain quickly! There is no cleaner in the corridors, as well as in every corner there is a quantity of sewage and dirty insects! There is not the slightest attention to the customers do not advise betogd to this apartment.

Terrible management and staff. Poor customer service. They only care about you until a contract is signed. The walls are paper thin and not insulated well. Issues with neighbors are not resolved. If you have loud neighbors then don’t plan on getting much sleep.

I will grade the apartments as a whole on the following factors:(1) the apartments themselves;(2) the grounds;(3) the parking;(4) the charges and fees; and(5) the management.If I were to grade only the apartments and grounds this would easily be a four star review. However, there are more factors that go in to signing a contract as a tenant than just the quality of the neighbors and the construction of the apartments. The parking is not guaranteed to be in front of your apartment unless you buy a garage for an additional monthly charge. A minor inconvenience to be sure, but still an annoyance when the nearest dumpster is a 10 minute round trip walk.Where this property falls flat is the contract and the upper management. The billing system is on the revenue management model and the contract terms can be borderline predatory. For instance, if you were to file your intent to vacate at the 59 day mark instead of the 60 day required notice, you could potentially be charged up to 400% of your rent (whatever the month-to-month term is at the time) for a mandatory one month beyond that of your contract. Most property management companies will charge a premium for a month-to-month basis at 25% - 75% penalty in addition to your normal rent, but it seems that the Morgan communities (now Atlas property management) are more interested in collecting the penalty money for tenants that forget to read clause three of the rental agreement than they are potentially resigning anyone. I suppose the assumption from the companys standpoint is that it gives Atlas property management four months to rent the apartments out while it is empty without taking a loss.I write this as a tenant who had an interest in signing a long term deal so I would not have to worry about where I would be staying to finish graduate school. Ive never tendered a late rent payment and, at times, even paid early. I have reached out to the on site property managers and they have been very helpful. However, when I reached out to corporate to see if I could negotiate a longer term deal before my contract expired, I have left three messages with the regional property manager (Meg McCorgie) and one with the vice president of the property management company to receive no response back in one month. Ive been trying to give a company money and the upper management itself cannot be bothered to so much as return a phone call. Despite my interest in staying in the quiet community, I have to move if Im so much as aspiring to be a semi-rational consumer. In a building that houses twelve apartments, at least nine tenants have vacated in the past year.In summation, I am a tenant in good standing who has been literally trying to ask upper management for a potential longer term deal and they cannot be bothered to return a phone call in over a month which has forced me to look at other housing options. This is a great apartment if you are in need of a nice apartment with a quiet community for a short term, but beware of who you are entering the deal with as I am now paying the price.My question for future renters is: if upper management is unwilling to work with a tenant who had an interest in staying, how do you think they will treat tenants who are unhappy with the conditions?

Have lived here for 4 years. Absolutely love this place. Management is very professional. Wound recommend this place to every one.

If you dont want to spend 800+ dollars a month on an apartment the size of a normal sized house closet then i suggest you take your money elsewhere. The carpet is the cheapest carpet possible. The walls get easily dirty since the paint is terribly cheap. The office could truly careless about tenants. The place is beautiful but its just not worth it. I questioned why people are always leaving after one year and now i understand. washer and dryer break down all the time, the hot water only last ten minutes so forget about a relaxing shower. No one cleans up after their pets. 99.99% of the time you wont find a parking spot anywhere your door entry so youll be walking from a few door entries down and that SUCKS when you have groceries, The maintenance crew are extremely sweet, thats the only thing i can say about chelsea place. PLEASE reconsider your choices. I wish i did...

Nice but paper thin. Upstairs people are really loud. Otherwise nice

Place is beautiful & very quiet for an apartment... However, everything else is horrible. The grounds are not kept up- bees & wasps everywhere in the summer & grass not cut, in the winter parking lots not cleared & no path to walk. Management is down right criminal. That is not an exaggeration. They lied to us multiple times so we would extend our lease to a year, even though we told them we would be moving out within the year. They told us that we could transfer our lease to another Edwards Communities. Maria is truly the most unprofessional manager I have ever met & PLEASE if you are considering moving here be prepared for management to not care about your air conditioner not working, bees on your patio(when your deathly allergic) your carpets being installed wrong, no one replying to your emails or phone calls & then being charged an arm & leg when you move out. Please stay away at all costs.

Please look elsewhere. It was nothing but a headache when we lived there and I have been out of this complex for about 3 months and still dealing with the poor management. We owed an additional fee after moving out as they calculated our final rent incorrectly. We paid this fee online and just revcieved a letter saying we still have yet to pay the same amount we already paid. Also our deposits we were informed we would be recieving back has yet to come. I have reached out twice regarding the deposit with no direct answer to my question and I have just left an additional message regarding the amount due (which has been paid) and the deposit. I have little hope of getting it back at this point. Bottom line, this place is poorly managed and over priced.

Seems like a nice spot to live. Got referred to another place from their office though because they didnt have anything to show us that day

If I could give this place negative stars I would. First off, when my boyfriend first moved in nothing was cleaned. There was mold in the tub and dishwasher that I myself had to clean and they did not care. My car was broken into so we notified the front office so hopefully it would not happen to anyone else, and the could not have cared less. The paint on the walls as so bad that even if your jeans touched it they would turn the wall blue. We have been out of there for over a month now and still have not received out security deposit back. They are screening my boyfriends calls, and not even corporate will call him back. Do NOT waste your time and money here.

I have lived at Chelsea Place for three years, and can say without a doubt that Chelsea Place is the BEST apartment complex that Toledo has to offer- the staff is very accommodating, the grounds are well-kept, and the apartments are very stylish!

They clean nothing, i had to clean my whole apartment when i moved in. They charge way to much for what they offer and will give no compensation for their lack of cleanliness. i would never recommend someone move in here!

Were impressed with the customer service & maintenance crew- Robert returned phone calls so quickly to problem-solve when we were moving in! Clean & well-maintained property!

Told me I was putting down a refundable deposit. When it came time to refund it they said it was non-refundable. Be careful and dont believe what they tell you.

We had alot of issues at this place. these are some of the problems i can recall :-The place was not cleaned prior to us moving in and it took a week to finally get someone in. Sometimes no one picks up the phone and unless we spoke to the manager directly, things would not be addressed.But the main issue was that we could hear everything from the upstairs apt. I def could not compromise on this as every morning i would be woken up,Also we could not get dish tv due to location of our apt, which i think they should inform us esp cos we signed a form regarding it when we signed the lease.Then there was the problem with all the DOG faeces. Repeatedly.Other things i wish i knew prior : there is only one garbage disposal area in the front so we had to go all the way there to throw out any trash in the car. same thing about the mailbox :only one at the front. We would have lost the apt if we waited to see it after the current ppl moved out, so that was a mistake as the apt was too small for us.we broke our lease one month into our lease and unfortunately we did lose money breaking the lease, but we are much happier now in our new place. I was hoping the new management would be better, but ...

When me and my husband first moved in the lights were not fixed the bathroom had orange spots and our laundry door was broken. The managment there is horrible i walked to the front to get a drink and the lady that works there asked me to leave she did not believe i lived there until i told her my husbands name. Then everytime we would call for help it took them 2 hours to respond and by that time we have already fixed it ourselves. One time i had a cig out side and this girl passed out in the parking lot so i asked her where she lived and i helped her back to the room and when i knocked the mother opened the door and was asking all these questioned asking if i lived here and who am i and started trippin so the neighbors are not friendly here. I have found dead bugs in my apartment and had to super clean my apartment especially around the front door. I would hear the neighbors upstairs at 2 in the morning either their dogs running around back and forth or them sweeping the floor and slamming doors. One night i heard children outside out door and they were running and screaming at 10 at night and running up the stairs. I do not recommend anyone to live In these apartments its not a very professional place and they just want the money.

Well too expensive for what they offer

Their hot tub works, they just dont want to turn it on because they want to save money.

Management went the extra mile to get me my apartment, Thank You

Very nice apartments and condos

Office is rude.

Okay Apartment

The worst management ever

This place is so bad

Very nice!!

Eh