user
Ace Appliance Service & Repair
Airport Hwy, Toledo, OH 43615, United States
Appearance
Comments
Ko
Review №1

Everyone was booked till October. Ace came out the same day I called and got the job done. Professional and quality service. Good price too.. Thank you.

Me
Review №2

They were prompt and thorough. We use Ace for all of our appliance services. We’ve never had a bad experience, very professional!

ke
Review №3

Got an appointment the same day! No extra for it being after hours, and Friday. Great technician and amazing knowledge and help from him. Will definitely be using this Company for any further repair needs. Highly recommended!

Da
Review №4

The repair man was on time and polite. Completed the job quickly and my fridge has been working fine since.

Ja
Review №5

Jason was very polite and on time. He found the problem and had to order a new part. He returned with the new part and installed a couple days later. I am very pleased with his work and love being able to get a nice cold glass of water or ice out of my refrigerator now.

Ge
Review №6

The repairman ,Jason, was friendly and efficient. He knew exactly what was wrong with our washer. He even contacted us earlier than the time given to us as the part came in earlier. Very pleased with this company and will use again if needed.

Vi
Review №7

The techs were very professional, gave us options and when the part came in earlier than thought originally, came and installed right away. Very nice people.

Li
Review №8

Same day service which was needed as we had a refrigerator crisis. The tech was very pleasant, helpful and professional. I will call Ace again. I didnt even realize this type of service was available. I usually just assume my appliance is dead and buy a new one. Thank you!

Pa
Review №9

Service tech came twice to repair the latch on the washer. It took more time to get the part but I received a call to schedule the final appointment for the repair. Very pleased with the results.

Ly
Review №10

Knowledgeable and helpful technician. Polite and our dishwasher hasn’t leaked. I would recommend him

Jo
Review №11

Well first off the part they installed in my refrigerator sat at there location for days before it got installed. I had to call them to find out if the part came in. So I left a bad review that night. They installed the part the next day. Now the ice maker is not working again and because I left a bad review they refuse to come back out and look at it. Then in there computer they changed the dates that the part was installed to make it appear that it was installed about a week after it was ordered and it was more like 3 weeks. Just do not leave a bas review or you will not be serviced again. They even put in there notes they called me to see if I would change my review and I never received a call.

Su
Review №12

Tony came to fix microwave door. Broken plastic piece that wasn’t able to be ordered (too old of microwave). He was able to use random piece to fix it. Great “out of the box” thinking!Second visit to fix dishwasher, Tony was prompt, courteous and efficient! Would definitely use again and recommend! Both times, they were there the day after we called. One was even on a Sunday!

Mi
Review №13

Excellent response and service. Tech is very knowledgeable and gave tips on how to maintain the washer after the repair.

Br
Review №14

Kindle came out several times to service my appliances and I couldn’t be more pleased! Very reliable, prompt, personable and professional! We will be calling here to have our appliances repaired as long as Kindle is working there! Thank you so much for the great service!!

Ba
Review №15

The service was excellent and efficient! Quickly fixed the issue, and cleaned up before leaving the premises! Very personable and friendly technician!

Ma
Review №16

Impressive repair job. The repair person was on time, and efficient. It was perhaps the most active and efficient repair experience I have ever had in my home since owning a home, over 40 years.

An
Review №17

We always use Ace Appliance Service & Repair. They are fast, reliable, knowledgeable, and extremely reasonable. The technician who fixed our dryer was polite, experienced, and very quick. We give him and Ace Appliance Service & Repair a grade of 100%, our highest recommendation. - Andrea Brady

Pa
Review №18

Ross was ahead of schedule both days he was at my home. He is very intelligent and well trained. It only took him a couple of minutes to figure out what was wrong with my oven.

Bo
Review №19

The young man was very nice and easy to talk to. He knows what he is doing and is efficient. From a scale of 1 to 10, I would give him a 10. He would explain everything to me that I wanted to know.

La
Review №20

The young man was on time and very polite. He pulled the drawer on the stove out to do his repair and he retrieved all my cats toys and put them in a neat pile then he swept under my stove which I thought was awesome he fixed the problem quickly and was on his way, I wish that young man an awesome life.

Be
Review №21

Job well done. Called on a Saturday night and Ryan arrived within the hour. He was very professional and very knowledgeable. He had a great attitude and personality. He seemed like he really liked his job. Highly recommend Ace.

Vi
Review №22

I appreciated the phone call from them reminding me that it was time to check my air conditioner before the hot weather arrived. I made an appointment and the serviceman arrived on time. After the inspection he informed me that I may need more refrigerant, and that he would give me a quote if I did need it. Ultimately it wasn’t needed. I was impressed with his professionalism, expertise and honesty.

De
Review №23

I was pleased with the service just not with hiw long it took for the part to come, other than that everything was fine

Be
Review №24

Very happy with service. Tech was very knowledge and professional.

de
Review №25

On time! Knowledgeable! Efficient and very reasonable prices! Im a happy customer!

Jo
Review №26

Repairman was punctual and professional. He wore a mask due to Covid and shoe coverings as soon as he entered the house. It took him about 2 minutes to diagnose the problem. The only issue was that he didnt have a fan replacement, so he had to come back. Fridge works great.

Mi
Review №27

Got an appointment for the very next day! The Repair man gave a thorough examination of the non working appliance, found the problem, ordered the needed parts and was back bright and early on the second day to repair.Washing machine is working good as new thanks to ACE APPLIANCE!

Mi
Review №28

Very prompt service. Did not feel like I was trying to be sold anything other than what I asked for. Service person was able to come over earlier than the set time at each visit and always a called ahead of time. Will definitely WB using this service again in the future the next time I have an appliance issue.

Se
Review №29

Great people very professional. I had them come out and repair my dryer one week then a few weeks later my washing machine took a poop. Had the same tech both times. He was extremely friendly professional and didn’t seem to mind including my son in what he was doing. He handled it all very well got the job done in less than a hour. Very pleased would recommend Ace to family, friends and neighbors alike will continue to conduct business with them if necessary down the road.

Ly
Review №30

So happy to have a working fridge! Thank you for accomadating our crazy schedule. We highly recommend Ace!

Pa
Review №31

The repair man was wonderful very efficient and the cost was fair. Would recommend using them to anyone.

Sc
Review №32

Our defroster went on the fritz. Our serviceman did an excellent job. He protected our rugs and carpet. He was very efficient and polite. Thanks for restoring our appliance. Would recommend Ace to others.

Al
Review №33

Our repair man Dave, was very friendly and professional. Great sense of humor too! I would highly recommend! Service was very prompt!

Ma
Review №34

Great techs! Very knowledgeable & professional, Blake quickly found the problem, ordered the necessary part, got it installed & checked that the appliance was working properly. All while being friendly and exuding professionalism. Dont see them very often but you know you will get excellent service when you do.

La
Review №35

Jimmy m. Was very professional and on time with both dates he was to come out. He also answered any questions I had about my washer and also even told me things to look for to know when something may be wrong with it again. I was very pleased with the serviced I have received.

Ju
Review №36

Showed up on time, repaired my oven, & provided me with a warranty on the replaced part. The technician was prompt, polite, & efficient. I would not hesitate to use Ace Appliance’s services in the future.

Er
Review №37

Our technician has been to our house a couple times now to fix various appliances. He is always very efficient, and comes within the time window he promised. Very quick response time as well. Highly recommend

Sa
Review №38

Our guy did an amazing job, very respectful and informative. Customer service was very professional, she had a guy come out the same day I called for service. Thank you for your services. I recommend you call Ace Appliance for any appliance repair.

Pa
Review №39

Ross Archer was an Exceptional Repairman. He came to Repair our Dryer, Control Panel Part was on Backorder. Ross was Honest to say the Dryer part may not come soon, hell try to see if & when they do get it in. Ace Appliance will call. The part took less than 2 weeks for it to come back & Ross installed it in a Timely manner. He did a Wonderful Job!

Su
Review №40

Tech was on time & thoroughly checked out everything that was not working on the oven. He showed me the heating unit was broken. Necessary parts were ordered. Two days later, he came back and replaced the heating unit. He also rewired 2 burners on the stove top. He tested everything to be sure it was working properly. When he left, I had a totally working stove & oven. I am very pleased with the company and would definitely use them again if needed.

Le
Review №41

Brian V was a total professional - easy to work with, very responsive, caring worker, and fixed right the first time. After the fix, he came back to check on things to ensure our peace of mind. I recommend this company completely and unreservedly! Well done Brian!

Da
Review №42

Great service...but their prices on their appliances are super high!

Ro
Review №43

Repairman was on time, quick to diagnose, quick to make the repair and kept me well informed as to what was going on. I am very pleased.

Da
Review №44

Called to show up early. Figured out the problem and fixed it in about 20 minutes. Very nice professional and helpful! Great company came highly recommended and did not disappoint.

Ed
Review №45

Technician did a great job. Correctly diagnosed problem and fixed it.

Sh
Review №46

I have used this company a couple times. They are always very courteous. The repairman was very knowledgeable, respectful, and considerate. I would recommend this company for any appliance repair.

Su
Review №47

Used Ace for dryer repair. Called in the morning they came out in the afternoon. Fixed the dryer immediately with parts on the truck. Always excellent service. Would recommend them for all appliance repair

sh
Review №48

They were fast accurate and nice men.The service was good and not costly. You pay service call and parts. It may vary by the repair and time it to but all is fair. Thank you! It!!

Ja
Review №49

Jason was an excellent repairman. Very knowledgable and knew whst he was doing, was curtious and showed up on time. I would have him back anytime as a repairman. Excellent service.

Ch
Review №50

When first calling the phone was answered promptly. The person answering the phone was very flexible when scheduling my service. The repairman showed up on time and was very polite. My washer was leaking and he found the seal around the drum had a tear. After being very thorough and showing me the problem he said he needed to order the part and would have the office call me to schedule once the part was in. About a week later I received a call that the part just came in and a repairman could come out that same day to install it. He came about a hr later did the repair and the washer is no longer leaking. I’ve used other appliance repair company’s in the past and have found Ace to be the most honest and fair. I will definitely be using Ace in the future if needed.

Da
Review №51

Tech was quick and professional. He knew what he was talking about and he installed the part quickly and efficiently. Definitely recommend Ace appliance and will use them again

Ja
Review №52

Honest people! When they cant fix it they tell you that exactly! Thank you for your honesty!

Ju
Review №53

I had an issue with my agitator on my washing machine, I called for service on Monday late morning, they scheduled me for later that day and had it fixed in 20 minutes. Great service and my technician was a huge help in giving me tips on my washer.

Be
Review №54

Very punctual and problem solving is great. Thank you

Kr
Review №55

Ross did a great job! He was friendly, punctual, knowledgeable, and explained everything that was going on with my fridge. We will definitely be using Ace again.

Jo
Review №56

Matt was very professional and knowledgeable. He handled our situation very well. The person that set up the appointment was also pleasant to deal with.

Ki
Review №57

The technician was outstanding. Professional, courteous, efficient and effective

Jo
Review №58

Sean is always professional. He is punctual and knowledgeable! This was the 2nd time he has been out! I will definitely use this service again!

Ja
Review №59

As it turns out, NOT EVERYONE can be appliance repair personnel... *hangs head in shame* So after days of fighting my deranged washing machine in a tense hostage situation to try to free my ever-molding clothing from the clutches of this the evil washerator, I finally surrendered... which just so happened to be on a Saturday afternoon. I called ACE and told them, WE NEED IT FIXED RIGHT AWAY! and I tell ya what, THEY REALLY DID! They sent out the most positive and professional technician within a very reasonable time frame. He was very knowledgeable and prepared, friendly with our doggie and the plethora of kiddos around here. For being such a bad situation, with the broken washer and all, Logan really helped us to make the most of it! I will DEFINITELY be recommending their service to friends and family and using them in the future. Thanks ACE!

Bl
Review №60

Ace Appliance is my go-to for all appliance repair needs! They are as professional as you could ask for, friendly, and show up when needed!Im editing this to add a specific shout-out to Kraig the technician who serviced my dryer. Hes great!

La
Review №61

I always use this company for any repairs to my appliances. They are courteous and very competent.

Da
Review №62

Technician was very friendly and knowledgeable. He called when he was on his way to the house so I knew when to expect him. Once he diagnosed the problem, he took the time to explain his problem solving process. Would use Ace appliance again.

ka
Review №63

Very pleasant experience. Knowledgeable about repair needed. Fast and efficient.

Da
Review №64

Ace Appliance Repair is amazing. They are quick to get out to your house to figure out what is wrong and quick getting the parts in. Dylan was my repairman and he was awesome. I would defiantly use them again for anything

Ro
Review №65

The technician was a nice professional experience individual.

Ma
Review №66

Cory was very professional and knowledgeable. He explained everything and discussed follow up. I will definitely recommend Ace Appliance Service.

Sh
Review №67

Our service person, Russ, was polite, efficient and timely. The company had him to my house the same day I called. I have used Ace before and will use them again.

za
Review №68

Prompt professional service. Tech was courteous and knowledgeable. Fixed the issue of our whirlpool front load washer not draining properly.

Ar
Review №69

Technician was very friendly and helpful he did a great job

Re
Review №70

Very professional, knowledgable.

Ni
Review №71

Craig was our repair person. He was very professional and honest. We will definitely be calling back for any future repair needs.

Kr
Review №72

Ace Appliance was able to help us very quickly. Logan, our technician, did a great job and we will use this company again in the future.

Ap
Review №73

Was friendly and on time. Took a picture showed me what the problem was. Explained how it happened and said I could call the place I ordered from to see if they would help pay for their mistake. I would highly recommend

Do
Review №74

Brian was Very nice, knowledgeable , wore mask, repaired timely. Would definitely use him again

Na
Review №75

Great technician, Dylan I believe. Send him next time. We love him and Ace.

Fr
Review №76

Technician was on time and really knew what he was doing. He was also very personable. Overall this was an extremely positive experience

Br
Review №77

Our Service man Ross was fast and professional! We will definitely use this company if needed in the future!

Mi
Review №78

Very professional...arrived on time and handled my problem successfully and expeditiously

Du
Review №79

Fast and efficient with excellent service and feedback! Highly recommend! A+

Fl
Review №80

Absolutely the most professional company and service repairman I have ever dealt with

Ch
Review №81

Excellent job. Would recommend to anyone. Repairman was awesome.

Sy
Review №82

Very polite fixed my dryer came on time Irecommended ace 100 percent.

Le
Review №83

Very good service and price is very reasonable.

Ti
Review №84

We had a problem with our oven not heating up. The technician that came out for the repair was Kindle. When he first came out for the repair, he thought it was the ignitor. After further testing he found out that it was not the ignitor, but it was the computer relay. He had to order the part to fix the repair. The part came in a very timely manner. He installed it very quickly and answered all our questions.I would highly recommend this company and we will definitely use them again for future repairs. If we ever need repairs again, I will be asking for Kindle personally.

Je
Review №85

Dave did a great job. Thank you so much!

De
Review №86

Your rep Cory was very helpful in solving my washer issue. Washer is working great.

Ja
Review №87

They are quick to come out, very polite and professional. They also tell you up front about the fees.

Ka
Review №88

The Repairman was knowledgeable and kind.

Er
Review №89

Completed service in a timely manner

Jo
Review №90

Logan did a great job. He was prompt, courteous, and safe.

Je
Review №91

Service tech was professional and timely, visually showed me issue and end result after corrected.

Jo
Review №92

Repairs made but part went bad. They returned and made new replacement as soon as possible. Ryan was polite and professional.

Ad
Review №93

My part is on backorder. Still havent fixed my oven in 3 weeks. Its a pandemic and I know backorder is not their fault. Theyve been very responsive and quick on other jobs.

Lu
Review №94

We bought a used washer and dryer for our new place and go figure they had problems. So we called around and decided on Ace. Setup an appointment and Tony came out and did his diagnostic and replaced a thermal fuse in our dryer and the washer valve had to be ordered (due to Covid go figure lol). About two days later the fuse blew and we called and they came out and replaced it again no questions asked and free of charge. Then it happened again! And I thought I had done something wrong while drying my clothes. So we called again and Tony came out and ran another diagnostic and still couldn’t find what was wrong. So he made some calls to his peers and quickly came to a solution that it was the motherboard all along. Now here we are with a working washer and dryer all thanks to Tony :) (He needs a raise)

Al
Review №95

I called and they came out same day, great service.

Pa
Review №96

Blake was very knowledgeable.

lo
Review №97

They had a quick response to my call and in diagnosing the issue and providing a solution

ri
Review №98

Disappointed that my cooktop could not be repaired as a. Regular customer with ace appliance I do feel that the fee should be waived if you assume you cannot attempt to do a repair , thanks

Jo
Review №99

Great service definitely will use company again

Si
Review №100

Cory helped get my fridge in working order and was very professional! He was honest and good at explaining what needed to be fixed. I recommend this place to anyone I know!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:Airport Hwy, Toledo, OH 43615, United States
  • Site:https://www.aceapplianceinc.com/
  • Phone:+1 419-382-6077
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Appliance repair service
  • Appliance parts supplier
  • Microwave oven repair service
  • Refrigerator repair service
  • Repair service
  • Washer & dryer repair service
Working hours
  • Monday:7:30am–11pm
  • Tuesday:7:30am–11pm
  • Wednesday:7:30am–11pm
  • Thursday:7:30am–11pm
  • Friday:7:30am–11pm
  • Saturday:7:30am–11pm
  • Sunday:7:30am–11pm
Similar organizations