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Five Star Cleaners
13403 Carlton Oaks, San Antonio, TX 78232, United States
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St
Review №1

I walked into Albertos office on a Tuesday afternoon with a dress that I needed hemmed by that Friday. He was super friendly and assured me it wouldnt be a problem. He not only got it done, but my dress was also cleaned before I picked it up. He did exactly what I asked for and his sewing was perfect, the dry cleaning was an unexpected bonus. Im very impressed with the service here and will be using them for all of my alteration and cleaning needs now!

An
Review №2

I seriously miss Mary at the Fredericksburg location- took our business there (over ten years)-and she is the absolute personification of courtesy and professionalism- but my wife and I moved over here (78232) and now we use Carlton Oaks- please let “Armida” know she’s not doing me a favor by altering my clothing and dry cleaning/laundering my shirts, etc. - also, a simple friendly greeting would be fine, and should replace the same bark I get each time I go in, (“Picking up or dropping off?!) - wow, night and day- can’t make the drive over to the Fred location, so gonna check out the local competition. Cheers-

Ma
Review №3

I had a good experience with five star cleaners. On both sides of the services offered(cleaners&alteration)the team was helpful and polite. I will return.

le
Review №4

I have used Five Star Cleaners on Jones Maltsberger Rd for years. They are the most friendly people who do an excellent job with my laundry and dry cleaning. Highly recommend them!

Co
Review №5

Ceasar is a miracle worker! He made sure my soon-to-be daughter-in-law got her wedding dress in time even though SHE had made a big mistake. When she realized her mistake and went to the store in a panic, Ceasar calmly said something like so you dont need you wedding dress on April 30, but day after tomorrow because your wedding is on the 24th? No problem! We will make it happen ... dont worry! And he did it! He is a true miracle worker with a heart of gold. The dress was ready and looks absolutely stunning! We are on our way to the wedding now ... thank you Ceasar and 5 Star Cleaners for saving our big day!

ed
Review №6

Everything is done in a timely manner and was taken care upon pick up..I have use them quite often and not disappointed.

Br
Review №7

Ive been going here for over 10 years. Everyone is very professional and helpful. There is a young lady that always greets me by my name when I walk into the store. Its nice to be recognized.

Re
Review №8

Ive been using them for years and they always provide exceptional service. Also at Christmas time they sell gift cards at discount and its a great way to save $

De
Review №9

I love this place, fast friendly service for a reasonable price!

St
Review №10

Dry cleaning. Nice and friendly service. Quick turnaround time as promised.

Wa
Review №11

Dry cleaning. Dishonest services. I was dropping off uniforms and several times I got double creases on the pants. Even though I asked for military creases on the shirts, sometimes I got them, other times I did not get them. I was always being charged $6.50 for the two-pieces uniforms. After my last complaint, I was told if I wanted military creases on the shirts I had to pay an extra $1.50. Very dishonest people, I found a new dry cleaners, and I would not recommend Five Star dry cleaning.

Ad
Review №12

Always great work and quick turn around.

Ti
Review №13

Love 5-Star!!! Always friendly and always done right!

LI
Review №14

Alterations were completed as agreed at a reasonable price. I feel they went above and beyond as my clothing was pressed and they did extra work to reinforce stitching

Je
Review №15

Exceptional alterations department. I send my complicated cleaning jobs here as well.

Ro
Review №16

They do a good job dry cleaning my suits.

Je
Review №17

I’ve been using this cleaners for years now. In my law enforcement and military job I bring my uniforms here about twice a week. They always do an amazing job and every time. My uniforms have to be done a certain way and if there needs to be a correction they will do it immediately. The tailor Alberto is a top notch tailor he has perfected all my uniforms both military and law enforcement. Not to mention you can’t beat the price for the service. Thank you I will continue to be your weekly customer.

Je
Review №18

I recently got a job where I have to dress up for office work. I didn’t know what to do as far as making sure that I look professional for every meeting. With the 1000 other things that my job requires me to do every day, who has time to iron everything in their wardrobe? Five Star Cleaners took care of everything. My clients always mention how great my clothes look. If I was to try this on my own I would probably burn all my clothes with the iron. This has save me time and money. The service is excellent, professional, and courteous.

Pa
Review №19

Received an email as a preferred customer for get three shirts clean for price of two. Brought in 21 shirts and they only let the coupon work for one

Sa
Review №20

I have utilized Alberto now several occasions and he is the best tailor I have ever used. He recently made pillows, and face masks and they were excellent! Better than I expected. Will definitely use him for all my alterations, and tailor needs.

Da
Review №21

Great Drive Thru!!

Da
Review №22

We use this 5⭐for all of our day to day dry cleaning & pressing of clothes. They are reasonably priced, fast, & reliably good. The staff are knowledgeable & courteous, & on site seamstress is good, too. That said, some of our finer quality clothes for blocking have had shrinkage here, so we go elsewhere further a field for blocking & leather care.

Sa
Review №23

I needed a pair of oversized shorts altered to my size and Alberto worked his magic and made it happen! He is super friendly and has a great turnaround time for all projects. I highly recommend him and to anyone looking for alterations!

Je
Review №24

I use their alteration service and I am so impressed with the tailor. His name is Alberto. He is attentive, accurate and always on time with my garments. I go a little out of my way to take my clothes to Alberto because he earned my trust and confidence with his skill and professionalism. I won’t go anywhere else.

da
Review №25

Alberto was awesome! Helped me prep for my wedding! I would advise you to pay him a visit for any alterations that you may need!

Ja
Review №26

Outrageous expensive. I took patio furniture covers in last week. 8 small pillow cases and 2 bench covers. First, it took a week then had to pay $101,60!!!!!!I was not given a pre quote at drop off, when it came time for pick up she told me the prize without any shame to their shady game.SERIOUSLY!!! 8 small pillow cases and 2 covers!!!For a little less I could have purchased a new set.Conclusion; ask for a quote, coupons and readiness.Business NOT RECOMMENDED

Ma
Review №27

Albert was a great guy. He helped get my pants altered quickly and on the same day. Great Customer service. Definitely coming back for future tailor and alterations.

La
Review №28

My experience at this establishment has been phenomenal! I initially came in to see if I could have a dog bed repaired, as a friends puppy had chewed the corner of the mat. To my delight and amazement, not only did the master tailor, Alberto, repair the bed, but he did an absolutely impeccable job!! I soon started taking clothes in for dry cleaning and ALWAYS encountered gregariousness and efficiency in the staff from Cesar, Jesus, Armida, and recently from another wonderful young gentleman who delighted my puppy with a few puppy treats! I must also mention Alberto again for the incredible tailoring he performed on my daughters bridesmaid dress as well! Thank you all so much for your excellence!

Ce
Review №29

Feel good just to have job and give to my customers the best service. Cuz they are my goal .you are my # 1 always.

Pa
Review №30

I came in for service with some last-minute requests in this group was more than accommodating, in particular the Tailor Alberto Was fantastic service was fast and friendly I would recommend this to anyone in the business Community

Ro
Review №31

Anyone else noticing broken buttons on their pants? I like the prices here versus Dutch Boy, so hopefully its just me getting fat that is causing stress on the buttons, lol. Staff is very courteous, so leaving 5 stars for now, but keeping a watchful eye.

Pa
Review №32

Alberto was quick to help me with my suit and was very helpful! I would definitely recommend him to do any alterations you may have!

Ja
Review №33

Fast, friendly, efficient service. They always earn my business

D
Review №34

Very friendly and professional

El
Review №35

Walked in and needed a pair of pants immediately for work. The seamstress took my pants on the spot and I was out less than 10 minutes later. Good, fast and friendly service. 5 stars!

Ir
Review №36

I luv going to this place the service is Amazing I get my clothes tailored and Alberto is great at fixing my clothes and the dry cleaning service part is very good and speedy have to stop by this location I recommend it

ge
Review №37

Alberto is the finest tailor in town! Always reasonable and does a fineJob!

Ka
Review №38

Five Star did an AWESOME job on my clothes! I had purchased Rebecca Minkoff pants and skirt in white from a thrift store and had some obvious stains on both items.Five Star was able to presoak and clean my items with no issue! I got the clothing back a day earlier than expected and the items look BRAND NEW. I couldn’t be happier.I highly recommend this location. The team is super friendly and honest. Definitely going back for all my dry cleaning needs.

AB
Review №39

Courteous and professional service. Same day in-store dry cleaning. I dont think theyve ever lost a garment of mine, or even not had my order ready on time. They have online coupons, must be presented at time of drop-off.

Su
Review №40

After taking an heirloom leather belt to 2 previous establishments for a simple repair, and being told they would be unable to assist, Albert, at 5 Star Cleaners repaired my belt within 5 minutes. I was happily on my way, with my belt good as new. Thank you, Albert.

Ro
Review №41

I had some lined dress pants hemmed and the alteration gentleman was very professional & did a quality job with them. My thanks again!

Un
Review №42

This place supposted to be a proffecional place to get greeted the right way..i was help by a guy named cesar hes very unproffeccional chewing gum with mouth open while he greeted me and also wearing headphones and using phone if i could i would give this guy and cleaners a 0 rate if i could..i hope the owners of this cleaners try to fix this is very disrespectful in my point of view

Ki
Review №43

You can walk in or drive up to the window to pick up. Great dry cleaning service. You get what you pay for.

Al
Review №44

They always do an amazing job and have great customer service!

DC
Review №45

Great fast and friendly service.

Na
Review №46

I was im-pressed. Ah, thank you.

Er
Review №47

Excellent service and on time always!!

Information
16 Photos
47 Comments
4.6 Rating
  • Address:13403 Carlton Oaks, San Antonio, TX 78232, United States
  • Site:http://www.myfivestarcleaners.com/
  • Phone:+1 210-496-5188
Categories
  • Clothing alteration service
  • Dry cleaner
  • Laundry service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:7am–7pm
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