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Ralphs Tune-Up & Automotive Repair
137 May Dr, Rocky Mount, NC 27804, United States
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Hu
Review №1

This is a wonderful place to take your vehicle to. They provide great service and help answer your questions and concerns with your vehicle. The owners and his mechanics are top notch and the woman at the front desk is so polite and friendly. Ill always take my vehicles here. Best shop in Rocky Mount by far or anywhere in my opinion..

wh
Review №2

The engine in my 1994 Mazda pickup wasnt running well. It was a spark plug wire touching part of the exhaust and it was shorting out and not firing the spark plug. Easy fix and not expensive. They communicated all of that before performing the work. Very professional and quick.

Br
Review №3

Fast, friendly and professional. My whole family uses Ralphs for bumper to bumper service. From my 79 Chevy to our 14 Dodge, they have us covered. Reasonable rates and they know what customer service means!

Ma
Review №4

David is an awesome, trustworthy gentleman, that knows his stuff!! Miranda is pleasant to deal with, professional, thorough and a great communicator!!

Ti
Review №5

Always first class service. The people at Ralphs are trustworthy and professional. If they tell me something, I can believe it. I have had many services performed on the (abundance of) vehicles in my driveway. I have always been satisfied with the service and the cost. I highly recommend!

Ha
Review №6

Brought my 07 Suzuki Grand Vitara in with the engine light on. Rodents had knawed on some wires. 3 months earlier the same thing had happened. Precision Tune charged me $700 and fixed it in 3 days. However, Ralphs fixed the exact same problem $206 in 1 day. Needless to say, Im very pleased with this shop and will likely used them for all repairs in the future.

Je
Review №7

Last week I had an oil leak and the back tire of my vehicle was making a weird noise. I took it to Ralphs for repairs. In one day he and his team fixed the problems and my car is now running smoothly again. The service was friendly and professional.

Ad
Review №8

If you want professional, trusted and excellent car service this is the place to go. Highly recommended.

Sa
Review №9

I brought my 02 Honda Accord in, and they had it fixed in no time. They kept us updated with the repairs and when my car would be ready. Definitely recommend them. 👍

Jo
Review №10

Ive taken my car here a few times, both for inspection and major repair, and Ive been treated exceptionally well every time. Dave, Miranda and the crew are all extremely friendly and professional. Would definitely recommend if youre looking for a trustworthy mechanic shop to put you at ease.

St
Review №11

Hands down amazing work. They have the most wonderful technicians and Miranda is amazing in the office . David the owner is one of a kind . Always provide me with the best service and we always have a great laugh

Ni
Review №12

Great experience. Good people willing to answer and work with customer.

Li
Review №13

Very nice to their customers. Small waiting room but clean if you have to wait.

Da
Review №14

Excellent customer service fast quality work helped us out in a pinch on our way thru will always use them is ever having a problem again

Du
Review №15

Fast on time service they even vacuum my car out must go if you need car repairs.

De
Review №16

My experience was great,everyone has great personality and very knowledgeable about cars. Me and my family will be using them again.

Fr
Review №17

Quick and efficient as always at a great price!

HE
Review №18

As always outstanding work. Here you are like family. You get what you pay for. I have been to a few shops by this is my go too place.

Br
Review №19

My family was traveling and our car had issues on the highway (95). We came across Ralph’s and they took care of it! Very friendly, and professional at what they do! Our car is now running great, and they even checked up on us when we arrived home! Highly recommend!

ro
Review №20

Will share more soon, car in clinic as we speak

s
Review №21

Wonderful people! I have been coming a couple years after seeing my grandmother taken care of and wouldnt go anywhere else. I come for inspection but without a doubt I would trust their opinion if I needed anything else. Service is always quick.

Se
Review №22

Headed for college visit and had trouble with engine. Even though did not have apptm they brought car right in diagnosed and repaired our vehicle. We were able to get back on road and made it in time for our tour. Cant thank them enough

Au
Review №23

I love me some Miranda! Great repair shop!!!!

Ma
Review №24

Great customer service. Very friendly, knowledgeable, and easy to get along with. I am an auto dealer from out of the area. My customer (lives in Rocky Mount) had issues and was recommended to Ralphs. They treated me and my customer more than fairly. I HIGHLY RECOMMEND!!!!

je
Review №25

David at Ralphs were able to fix my car in one day. Very kind people work there.

Sh
Review №26

They endeavor to provide good customer service.

Br
Review №27

Great Customer Service & did a great job with my Dads 2005 Ford Freestar Van.

Je
Review №28

Very friendly employees. Very efficient with the service to my vehicle.

Co
Review №29

Fast and professional service. Miranda took care of my appointment and she is awesome! And I had someone to take my car when I was working to get it service. Was done within a hour based on what I’ve told. Car drives great! Thanks! Highly recommended this place!

Qa
Review №30

First off I was so impressed on how clean and organized the shop was. David is very knowledgeable with his craft. He made sure to keep me informed and up to date with the progress of my vehicle. Since the repairs performed to my 83 C10 I havent had any more issues. I definitely recommend Ralphs Tune-Up & Auto for all your vehicle issues.

Ni
Review №31

David is very knowledgeable and professional. I have been there many times, with many different vehicles. He is always quick. He is also straight up with you, and dosent break the bank. Highly recommend

Jo
Review №32

Explaining Of the work they done

se
Review №33

They were very professional and polite from beginning to end.

Pa
Review №34

Great business, understands financial straps and very fast fixing my car. We have have 2 cars bring both to him.

Re
Review №35

David & his staff are always so welcoming & make you feel like family! They were ready for my car right on time. If you’re looking for a fair price & quality work- this is the place to go! I’ve been going for years & have yet to be disappointed.

Am
Review №36

I recently moved from New Hampshire and was in need of a good mechanic. We all know how important it is to find a person who is reliable, trustworthy friendly and who has experience and I have found all that with David and his team! I am very happy with his work and attention to detail he will go above and beyond to make sure the work is done properly and at an affordable price . I loved how family oriented he is and how friendly and inviting he and his team was. I will be making sure to take care of all my cars needs through his business. Thank you all for being so wonderful!!!

Ji
Review №37

My Family and I were driving down to Hilton Head and had a exhaust system alert pop up on our display. The car was hesitating and wouldn’t accelerate making us all nervous. I drove over Ralph’s first thing in the morning.The shop was impeccable. Well organized, well maintained and clearly well run.They quickly diagnosed the error, googled it online, read the appropriate actions, cleared the error, checked my oil for water and then told me to take it for a test drive. Their suggestions fixed it. No charge.They could have easily made this a big repair bill and slowed down our vacation but didn’t. I wish I had a mechanic like this at home.I recommend them highly, just don’t ask about the closest Starbucks. 😀

Ni
Review №38

The absolute best place to get your car fixed 5 stars isn’t enough I give them a 10 star review

Ja
Review №39

David and his team always go above and beyond for me, my family and my employees. He takes care of my fleet of buisness vehicles as if they were his own as well as our personal vehicles. I trust Ralphs Tune Up to do what is right for my trucks as well as my budget and they have never let me down. Just absolutely great,hardworking and HONEST folks. I cant recommend them enough or say enough kind words about such excellent people. Do you get the picture? If youre not using Ralphs Tune Up you should be!

La
Review №40

I trust David Strickland and his shop with our vehicles. They do honest work at a fair price! I appreciate how he thinks ahead and lets me know what may need to be done in the near future.

Ra
Review №41

I love taking my car here, they really treat you like family. I get all the details about the services I am receiving without having to poke and prod at all. They work hard and want only the best for their customers.

Je
Review №42

Great service at a good price. Professional service delivered in a comfortable atmosphere.

Tr
Review №43

Very helpful and welcoming people

Je
Review №44

I have taken my car to Ralphs due to my sons (he was 19yrs old) experience at Raphs when he was experiencing issues with his truck. They didnt pressure him into buying unnecessary services and provided details as to what needed attention first and what can wait. Based on that level of honesty and service they became my go-to place. My visit was for brakes and bearings of which were completed in one day and at a reasonable price. The follow up service is beyond what I have witnessed in the past with other shops. Routine texts (not robo-texts either) asking how my car is running and even got a thank you card in the mail (who does that? Ralphs does :). Overall, my experience has been great and I will continue to have them service my car and get my recommendation when needed.

Ca
Review №45

This place and staff were a blessing. Taking child to college states away when the car broke down. Ralph’s was amazing. Took our vehicle right away and couldn’t have been nicer. Thank you Ralph’s tuneup for saving our special day!

We
Review №46

Excellent all around!!

Gl
Review №47

The customer service was outstanding. They were very friendly and service time was right on point. I was very pleased with the service rendered and I recommend that you try them out for your future automotive repair needs.

Ja
Review №48

Always have the best experience here, very professional and always get the job done in a timely manner!

Ja
Review №49

My cars check engine light came on and the car ran sluggishly...like it wanted to just die. This happened at night and so first thing in the morning a source I totally trust suggested I try Ralphs Tune-Up & Automotive Repair. I knew Ralphs had been around for over 30 years, but never gave them a try. Boy...I am glad I did. First off, they were very busy that particular day and getting my car in was probably not going to work. I explained that we need the car and it was gasping to stay alive. The lady (i am sorry, i forgot her name) must have been thinking as I was pleading my case for getting my car in. She asked me if my car was 4 cylinder or 6. I told her 4 and she says Okay, the time/labor needed for a 4 cylinder is not as long as the 6 and we may just can squeeze it in. Bring your car in and we will see what we can do. I was very impressed at the way she was thinking and took the extra step to make me it happen. Well, I got my car back that same day. The car ran like a top. It felt brand new under the hood; the power it had years ago was back- I will not fear passing cars anymore, that is for sure. So there expertise was top notch. Their customer service was even better. The worked with me on getting the car in, they were friendly and made me feel comfortable while I was dropping the car off. If they were as busy as they say, they did not rush me through any of the process. They also did not try to upsell me any other stuff I did not need. So in other words....if you want excellent work, friendly customer service and people you can trust....I totally recommend Ralphs!

Do
Review №50

Have used this company for years. The greatest.

Ch
Review №51

Wonderful people, honest, and efficient. Very informative about issues that you have concerning your vehicle. Give them 10 stars! Cheri Dudley

Ha
Review №52

The people were really nice and I could tell they cared about what they do. I took my car in for a check engine light and they were really fast with their service even though I could tell they were busy and I brought it late in the afternoon. They also informed me of other things they noticed when they serviced it, but I could tell they were just being honest and informative (my car is really old and starting to show its age). Overall I am really satisfied with their work and will be going back if I ever need anything.

Tu
Review №53

Let me just start by giving Ralph’s Tune-Up an applause they are a life saver! I brought my car to them with so many issues going on with my vehicle they took the time to look over my diagnostic test from the Acura place and pen pointed me to which issues needed to be fixed immediately versus me doing everything at once . Mrs. Miranda is outstanding she help with any questions I had and stayed in contact with me and also even was able to explain everything to me; she came up with different estimates that got greater every time we talked. Even when we wasn’t talking otp I felt that she was doing every thing in her power to help me as much as she could. She’s great and I appreciate everything she has done to help!If you need your car fixed and you need a trustworthy, hard working shop then this is definitely the place to go ! You want regret it !Thanks again guys !

Ci
Review №54

My car broke down passing through the area. I had my dad tow the vehicle here after reading the great reviews online. I was not disappointed! The service exceeded my expectations. The staff were very kind and accommodating. I was in and out the same day at a fairly reasonable price. I highly recommend this place for anyone looking for a mechanic in the area. Im considering traveling from Raleigh for services in the future.

Sh
Review №55

I called Ralph Automotive for my car inspection. It is time for my license plate sticker. They were prompt, courteous, and professional as always. Consistency is the key. They will never overcharge you and they dont have a bad day.

Wi
Review №56

Well my mechanic passed away and I needed another. Who better than a former Nash CC instructor and one of the most Christian men I know. You will get the Golden rule of service here. It a bit of a longer trip but well worth it.

Gr
Review №57

David and his staff are very friendly. Works hard to fix all issues. Fast service!

No
Review №58

Great service! Very professional and clean! Work was timely and price was great! They will be our go to place for all our auto repair and maintenance needs!

Th
Review №59

Best customer service around, fast turnaround and they follow-up.

Co
Review №60

Everyone here is extremely professional, from the first phone call to the follow up text checking to make sure the work they completed was doing well! I will definitely be back in the future when I need mine or my wife’s car serviced.

Te
Review №61

Great place to take your vehicle to be fixed right.

Ty
Review №62

Ralph’s Tune-Up is an amazing place to carry your vehicle to get worked on, the work is the best around. The customer service is AMAZING.

Am
Review №63

Great people to work with. They provide quality work with fair prices and quick service!

Bo
Review №64

Great place! Honest service and friendly staff! Mr. David is awesome! Very experienced in his field!

bo
Review №65

This place is horrible! They kept my car two days just to tell me they dont do that kind of work, smfh

Je
Review №66

Love this place!! Clean, economical, thorough, answered all our questions & followed up days later with a text and thru the mail. We moved here from Dallas, TX and they WILL BE our permanent mechanic 👍

A
Review №67

Good people, great service and really fair prices too. It was a challenge to find someone to take my old van to that I could trust, its 24 years old and it seems that most mechanics wouldnt.... couldnt take the time to look at it even while paying good money for absolutely nothing at several neighboring shops. Ralphs Tune-up improved my motors performance and even instructed me on future repairs which I will gladly br bringing back in the fall, this is my place for vehicle repairs moving forward

Tr
Review №68

Great service, good prices, and very easy to talk with about car repairs.

Pa
Review №69

Excellent service and great work. Good prices also! Have used for over 10 years for all my cars and trucks.D. Chavis

Ro
Review №70

Awesome experience and I will be going back anytime I need something done to my car. Thanks Ralphs

As
Review №71

By far the best automotive repair shop Ive been to. The staff was thorough and very friendly, never tried to pressure you into anything, they were also very detailed. Highly recommend this place to anyone in the rocky mount area!

se
Review №72

These guys are the best!! On my way to Daytona beach I noticed transmission fluid on the ground when refueling. I googled repair shop near me and Ralphs tune up and automotive repair popped up. Being the owner of an auto dealership I was extremely apprehensive to have any mechanics other than my own work on my vehicle. David, and Bobby instantly made me feel comfortable. They pulled my truck in, and replaced the transmission lines as needed within minutes of my arrival. I am extremely grateful to have found this amazingly facility....

Ry
Review №73

Did an awesome job fixing my car and it was very quick aswell!

Ra
Review №74

Nice friendly atmosphere...coffee n snacks on the house while u wait...yep...pretty good place to service your vehicle.

Jo
Review №75

They do great work

Ke
Review №76

This was my first time at Ralph’s and I’m so glad I changed mechanics! Great customer service and great work for a good price!

Ma
Review №77

10/18 I went to have some sparkplugs put in my car. I got there around 7am and David was saying it would be around noon before my car would be ready. To my surprise, David hopped right on my car and had me out of there by 10am! It was my first time going to Ralphs and I was totally satisfied with the service and the receptionist, Lindsey, very friendly lady, she even called me to make sure everything was ok with my vehicle. Outstanding! Great place to have my car repairs done. They have a customer in me! 👍👍Signed,Satisfied Customer 😁

Wy
Review №78

Reasonably priced, honest repair shop. Owner will explain things so you can understand.

Ja
Review №79

Very friendly staff, great mechanics, and fast town around times. One place I will always take my vehicle to get maintenance done and I would highly recommend to this shop to others

Da
Review №80

This is where you want to take your car, truck, van or limousine. Best service in town. Vet friendly.

Ro
Review №81

I was very pleased with the service and professionalism shown to me during my visit!

El
Review №82

The gentleman that runs this shop seems very understanding, helpful and kind.When I have mechanical issues with my car, i will be sure to head his way.

Da
Review №83

Great people and good service.

Ch
Review №84

Fast and Friendly service!! I actually stopped at Bottoms right beside Ralphs first. They werent friendly at all and said it would take about 45 minutes for just an inspection. Ralphs was friendly and had me out in 15 mins! I would definately recommend anytime!!

TO
Review №85

They quick to fine out whats wrong with your vehicle 👍👍

Sc
Review №86

Very helpful and professional

Sh
Review №87

I was traveling from Virginia & my car made noises, so I found Ralphs & he treated me as if I had been a customer for years!!! Thank you again!!!

Wi
Review №88

IM ALWAYS TREATED AS IF IM WITH RESPECT AND COURTESY.

Br
Review №89

New to Rocky Mount and was not sure where to take my vehicle, thankfully someone recommended Ralphs. David and his team are always friendly, knowledgeable, and reliable. Anytime someone in the area asks me where to take their vehicle, I will always recommend Ralphs.

Me
Review №90

People I can always trust to work on my car

Da
Review №91

Good people

Wi
Review №92

Great people and resonance rates

Mi
Review №93

Best garage in the area. Highly professional and extremely honest.

Information
16 Photos
93 Comments
5 Rating
  • Address:137 May Dr, Rocky Mount, NC 27804, United States
  • Site:http://ralphstuneup.com/
  • Phone:+1 252-446-9464
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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