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Pridgen Tire & Auto Center Inc
3521 Sunset Ave, Rocky Mount, NC 27804, United States
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Me
Review №1

This place was amazing!!!! We were traveling far from home and had a slow leak. We stopped to get a plug job and hoped it wouldnt be too long. Customer service was excellent and they took us right away and it did not take long at all. We were on our way home before we knew it. I would highly recommend. It is also fantastic that it is a Veteran owned and operated store.

Ma
Review №2

They are the best! Great people in the shop, great people for customer attention. They keep our cars running and nice. I would recomnnend them with no hesitation at all. It is not easy to find a good business like this one!

Ta
Review №3

This place was awesome!! A++! My car was inspected quickly, the staff was very friendly, and they had some very nice company history posted in the sitting area.

Ka
Review №4

We had an emergency repair and were so happy to find such a wonderful place. Highly recommend Pridgen.

Mi
Review №5

I have used them for MANY things. They mantain all of my vehicles as well as my parents vehicles. I recommend them for anything they can do. They do it with efficiency, economical and willing to work with you. It is also VETERAN owned.

Je
Review №6

Excellent customer service. I highly recommend

Vi
Review №7

Super quick service and friendly staff! I bring my Jeep here for all maintenance and highly recommend.

Gw
Review №8

Very friendly ppl. Take time and explain to u about ure vehicle. They may have a 8oclock rush but they will have u out with in 1or 2 hrs. The most

ke
Review №9

They have been In Rocky Mount all my life. Family and veteran owned.Jeff and Steve are great guys my go to for tires when I need them there prices are always good with me

NA
Review №10

These guys are super professionals. Quick, efficient and considering car repairs could be pricey . Its worth every dollar. You can Bank on that. You guys are the only people I will let touch any of my vehicles in the Rocky mount.

He
Review №11

Bery fast & friendly took care of me right away

Na
Review №12

Arrived at the right time for a walk in only state inspection. They answered every question I had and provided service expeditiously and with a smile.

Ke
Review №13

Jeff and Steve are great guys tire prices are always good with me

El
Review №14

Very Friendly !! Mr Pridgen is a very nice man. Will definitely go there for All my car needs !!!

la
Review №15

I brought two of my cars here to get my state inspection done. Each time that I came the owner was friendly and prompt with the wait time. I highly recommend coming here for services

Ja
Review №16

Steve was very helpful and got us in and out quickly for our inspection.

An
Review №17

They had worked on my truck in the past and could never fix it. I took it to another place and after the other place fixed Pridgen mistakes they got my truck fixed it cost me an extra 3000 dollars to fix the mistakes just to replace the timing chain.I purchased tire from them and my rims never leaked on the bead ( yes I used to change tires for a living) since they put new tires on my truck the bead leaks all the time and they charged me 37 bucks to fix each tire. Very hard to get ahold of on the phone always going to voice Mail .

Do
Review №18

Very nice place and fast.

Ki
Review №19

They was nice and very quick with my oil change. They was very helpful when I asked about my tires. They give you a free tire rotation when you get a oil change thats awesome.

Ro
Review №20

Great service good hospitality

St
Review №21

Very efficient. Spotted the problem and fixed it in no time. Nice guys too.

Vi
Review №22

Were new to the area, so we wanted to find a place to get established for our auto maintenance. I was very content with the service here -- the front staff was courteous and clear in their communication. And looking through the materials in the waiting room, I liked that this business seems to support the local community. From what few interactions I saw, it also seemed the staff got along well, which is always nice. Free Wi-Fi too.It did take longer than I expected, but you never know what they have on their hands in the back. Im confident they wasted no time. Id be glad to return for any auto care needs.

Ed
Review №23

Straight forward price on tires. Tires were installed rather quick in my opinion. No problems.

Re
Review №24

Always friendly and nice. Great service.

Fr
Review №25

Not sure about their tire service but I rented a one way budget truck from them. Being from a different county I was surprised to walk in to see no workers were wearing masks. Other customers were in masks with the exception of one customer. The truck was dirty and had to be cleaned before entering. Im glad I do not move often and wont be needing their services.Addition to response: There was a barrier but the barrier looked like a shower curtin and it was only on one side. My interaction to check out the truck was not behind the barrier/curtin. The only barrier of protection was my mask. The employee I interacted with had no mask. The steering wheel was not sticky, nor was the handle. So I am not sure about sanitizer being used as you stated. The truck was dirty. Dirt and debris on the floor and in cup holders.

Da
Review №26

Get work done fast...

KE
Review №27

New tires ...and alignment...my car is riding smoothly.

Gr
Review №28

Honest shop. Refreshing to find that!

Sa
Review №29

Always have great prices and the customer service is always on par! The owner is SO nice! Thank you for your service!

Ju
Review №30

Great got me right in & right out i am very grateful

R.
Review №31

Great customer service. Will definitely go there again.

Ca
Review №32

Got my car inspected - friendly, fast, and very professional. Will never go anywhere else! :)

Sc
Review №33

Great service

Ge
Review №34

Great service as always and very friendly

To
Review №35

Very helpful each time I stop by it is in and out very friendly group thanks steve

Ma
Review №36

They fast got me in And out and friendly

Mr
Review №37

These guys are honest and good at what they do. I could say more about how they were cheaper than anyone else, we’re friendly and down to earth, and got me in and out quickly but several others have already mentioned those things— and you should go experience it for yourself anyway. I highly recommend this company.

Th
Review №38

Very good

Al
Review №39

Been going here for years and years. Always great, honest service.

Br
Review №40

The Pridgen Brothers are the best at getting to you vehicle that day if possible.

ha
Review №41

I own a hotshot trucking company got a flat tire on truck dual. called a neighbor shop and they said they might be able to put spare on for me today. Then I called pridgen tire and they said bring it on in..I dropped trailer off and pulled up to shop left truck running and they immediately came out and pulled truck around back and got my tire swapped out and back on the road in less then 30mins

St
Review №42

Awesome, fast, efficient.

La
Review №43

This place was wonderful. We were on our way from Virginia to South Carolina for a wedding. We blew a tire and just 30 minutes before closing without hesitation they helped get us back on the road. They were friendly courteous and very affordable. Nice to the kids. Ice cold AC. Got us on our way in no time. We really appreciated their kind service. Would recommend to anyone.

Ke
Review №44

We caught a flat on our road trip north and Steve couldn’t be friendlier or more helpful. Quick and fair service. If you have any vehicle issues, stop here first! Thanks for everything, fellas.

Bi
Review №45

On the road emergency, they took us right in, got our repair taken care of quickly with little expense. We were able to complete our trip on the time! A big thank you!

Ch
Review №46

We were traveling and had a tire go down on the interstate. We made it to Pridgen Tire before it went all the way flat. They fit us in and had us back on the road in no time.

Gr
Review №47

Great friendly service! Experts in their field and good pricing! Many times you can get work same day !

Ne
Review №48

Great customer service. Service overall is wonderful. My husband and I both got work done at this establishment and for both, Im very satisfied. Highly recommend.

Ju
Review №49

Got a flat on northbound 95, stumbled across this place on Google maps. Got us immediately in and permanently plugged one of my brand new tires vs trying to sell me a new one. Very professional and superb service. Highly recommend!

BA
Review №50

They were super nice and helpful

Tr
Review №51

Very friendly and professional.

Su
Review №52

I was driving from obx home to Charlotte with my 2 young children when my tire started to separate. I got off the highway as quickly as possible and randomly found Pridgen auto. They helped us get back on the road quickly, safely and at a fair price. So thankful for the great service!

Na
Review №53

This is not just because of bad service but because they do not know anything but how to change a tire. I told them 4 times what I needed all of their words “yeah we got you”. Haha not even I get home and put the rims on and have the same problems as to why I took the wheels in there! They are incompetent and not knowledgeable on what can be used and cannot be. I then called 4 different times, left 2 messages to return my call and guess what? They never called me back leaving me through the weekend without being able to drive my car without 2 front tires. This place is a joke maybe that’s why I walked right in and there was only one person waiting...don’t go here!

ro
Review №54

Love em great guys

BC
Review №55

We thought there was a problem w our car. Took it to Pridgen and instead of making up some problem and charging us a cpl hundred dollars, they told us that it only needed to have a screw tightened. No charge. An honest mechanic! We will definitely be back.

Au
Review №56

Efficient

Va
Review №57

Very thorough. Explained everything. Very nice people.

An
Review №58

They were amazing. They had what we needed in a pinch as we were traveling with our camper and blew 2 tires. Had the tires in stock and we were on our way in no time

An
Review №59

Great customer service. Fast service. Offer free WiFi and tv while you wait. Veteran owned business. Highly recommend!

Ro
Review №60

Convenient.

Ro
Review №61

Friendly, thorough, and honest

Mi
Review №62

A bit pricey.

Lo
Review №63

Had an emergency tire losing air fast on I 95 and found this shop. 3 inch nail in my run flat was diagnosed and repaired in less than 30 minutes. Great honest service!!!

Vi
Review №64

Does great work, customer friendly, you can watch them repair your vehicle. Fair prices. Would recommend to others...

Je
Review №65

Awesome customer service. They seemed a little busy, yet, they got me in and out. Would certainly recommend.

Ti
Review №66

You just cant beat service like this. Honest, down to earth, personable people here. They are very reasonable and will help you out on anything about your vehicle.

Do
Review №67

I can in to get a simple oil change and after I left my car started throwing codes and oil light. I took it back and they looked at my car and basically said it wasn’t them....seems like they where trying to scam me, so just be aware!

Ma
Review №68

Honest

Wi
Review №69

Went there awhile back from a referral and amazing work. Priced right getting 2 new cv axles for my honda element, they worked with me as well brought me to the back and showed me what was damaged. Honest work and would refer them to others who live in the area

Da
Review №70

Awesome service, staff and reasonable. Felt confident with repairs made

Ke
Review №71

Best place , price and service is great and affordable.

Ch
Review №72

The staff was so friendly & cordial, process was quick.

fa
Review №73

Great people and services.

Ma
Review №74

We had a quote on my daughters vehicle from a repair facility in Chapel Hill for $2195. I had her bring the car home so that I could have Pridgen Tire and Auto Center do the repairs. Their final bill was $741. We have been using them for years for all four of our vehicles and have always been pleased with the service and trustworthiness of the shop!

Aa
Review №75

Jeff and Steve are very helpful and they wont sell you something you dont need.

Fa
Review №76

Always friendly and accommodating. They are great at keeping you informed of whats going on with your vehicle and give you a nice array of options instead of sticking you with the most expensive one. Highly recommend Pridgen Tire!!

AN
Review №77

Very prompt professional service

Ma
Review №78

Friendly family owned and operated. Nice people and will to help

Tr
Review №79

Really great place. Customer service wa incredible.

su
Review №80

Thanks to Pridgen tires for getting us right in and fixing our blow out while on the road to moms! Very efficient and so nice!

Ki
Review №81

Fair honest,fast service

Sh
Review №82

Nice people; quick service

DG
Review №83

Best tire/inspection shop in town. Theyre quick, professional, courteous, and call immediately when the work is done.

Ja
Review №84

Quick help didnt have to wait and very polite staff

Ch
Review №85

Great service no problem with Kia

Da
Review №86

Jeff and steve are great. Very friendly place and reliable

Mi
Review №87

Great place great people i trust them with my 2012 Ford Mustang and my family trust them with there 2009 Yukon XL. They always deliver great work at great prices.

Cl
Review №88

Always great service & fair prices.

Ka
Review №89

Very good service.in and out in speedy time.

te
Review №90

My daughters car was overheating and the mechanics spent about an hour trying to diagnose the problem. They have her a diagnosis and sent her to Rocky Mount Transmission shop. The staff at Pridgens wouldnt even let my daughter pay for the work. Excellent crew!

Al
Review №91

Great family to do business with.

An
Review №92

Good fast service

Gr
Review №93

A++

Da
Review №94

The owners are great guys. They serve our country and our automotive needs.

Sh
Review №95

Nice service, honest and friendly. I will only go to Pridgen when I have a car issue, they never fail!

Gl
Review №96

Good timely service seems honest never charged to diagnose problems, referred other reasonable, capable business when they found issues they werent experts in

Ta
Review №97

Very friendly

La
Review №98

Very professional, got the job done quick.

CR
Review №99

Always! Friendly

Br
Review №100

Excellent customer service.

Information
53 Photos
100 Comments
4.8 Rating
  • Address:3521 Sunset Ave, Rocky Mount, NC 27804, United States
  • Site:http://www.pridgentire.com/
  • Phone:+1 252-937-8473
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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