Ar
Armstrong Automotive
16803 N 20th St, Phoenix, AZ 85022, United States
Comments
Am
Review №1

Hands down the best mechanic in the Valley. We’ve been coming here for over 25 years and I have referred numerous friends and family members. This family owned business is so trustworthy and honest. They will even tell me when I don’t need something replaced. I have had all services performed here including body work and they have done an outstanding job. I highly recommend this auto shop to anyone needing services on their vehicle. You will be glad you came.

Sn
Review №2

Very professional, and very honest which is hard to find this quality in business anymore. My Lexus radiator needed to be replaced and they completed the work in a timely manner. The antifreeze had blown out all over the engine and below. When I drove out the engine and area looked like new. Prices very reasonable for quality work. I very highly recommend them for any car service.

Sh
Review №3

We have been here once for an estimate and 2nd for an actual repair (driver window motor replacement) They are ALWAYS very friendly and up front. As a woman they didnt rip me off, or make me feel less than & they did great work! Not even 24hrs and our van was ready! My brother recommended the place to us and we couldnt be happier! We will be back for sure!!

Wi
Review №4

Have used Armstrong for years. As mechanics for business vehicles and personal. Always exceptional service, fair price. Recently had a frustrating electrical problem that they resolved after diligently examining the bulk of the electrical system. Cant thank them enough, my wife is especially happy. Thanks again, Quinn, Chris and crew.

Go
Review №5

Well let me tell yall about this place! I think Ill have to stay up here in the north because this is the only mechanic place I TRUST! First of all my alternator went out. I had a mobile mechanic come out to see me and did not fix my issue, said it was the battery, the car died again and took $100 from me. Im a parent and needed my car back working stat! I was very frustrated after my experience with the mobile mechanic and found these guys right down the street for me. The website alone told me they care about their business which was a great sign. I called right at 7 AM and they told me to bring it in and that they would diagnose it for FREE. All along it was my alternator and they fixed it same day. Their shop is super clean. I dont think Ive ever seen a shop more immaculate than this one. My car has been running perfect and I dont want anyone else working on my car. Yes go to them!

Li
Review №6

This is a family owned and operated business I have never felt more comfortable with work being done on my car they do wallet high quality work and theyre very honest would not take my car anywhere else

Ro
Review №7

Service is always excellent. If the vehicle remains overnight, a call from the shop is always made. Price is more than reasonable. Great staff.

Ry
Review №8

Excellent service. Feel well taken care of and honest service. Highly recommend. They get things done fast and I don’t have to make an appointment which I love.

Na
Review №9

Only place I take my cars/Trucks! Honest clean work every time!

Br
Review №10

Quinn and his team always take great care of my older car (98 Lexus with 300k + miles). They are trustworthy, reasonable, quick and they do quality work. I highly recommend this shop!!

Co
Review №11

Armstrong did a fantastic job on my CR-V. They quoted 7-10 days and delivered it in 3. Price was accurate within pennies to the estimate and was very competitive with other companies. They were pleasant to work with and Id use them again for future repairs.

Ra
Review №12

I needed a trustworthy mechanic to do a pre-purchase inspection for me as I was looking to purchase a used car. Based on the rating and positive reviews, and the fact that they are family owned and operated, I chose to go to Armstrong Automotive and Im glad I did. I actually ended up bringing two different cars in to be checked out. Both times Quinn and Kyle took care of me. They answered all my questions, did a thorough inspection, let me know their thoughts, and offered helpful advice. I appreciated Quinn, the shop owner, personally taking the time to talk with me which helped me feel more confident and better able to make an informed decision. I plan to bring my cars here the next time I need a mechanic. Im glad I found this shop, feel they are trustworthy, and would recommend them to all my friends and family.

Va
Review №13

Best Mechanic Shop in Phoenix! Most bodacious professional, kind, smart, and best quality. Quinn and his crew is fantastic and our family only takes our vehicles to Armstrong Automotive. Honda, Ford, Chevy, Hyundai, Volvo, you name it, this business is your Go To Place for sure!

Sa
Review №14

Quinn was very kind. Armstrong Automotive saved me $140.00 on my repair. I will definitely go back.

Mi
Review №15

Good service. Great mechanics

Ju
Review №16

I have been coming here for 10 years. They are honest and do good work

Ma
Review №17

Ive been using Armstrong Automotive for my major auto repair needs for several years now, and I always go back because I have 100% confidence in their honesty and ability to repair my car with quality parts in a timely manner at a fair price. Quinn and his team do a great job, and they stand behind their work.Recently, I took my wifes 2013 Ford Escape in due to an unusual sound coming from underneath the car when the steering wheel was turned to either side. I thought the cause might have been a failing steering rack or a bad linkage. I was bit surprised when Quinn diagnosed it to be failing strut mounts, since his team had only replaced the struts and mounts 14 months prior. When I explained this to Quinn and showed him the receipt, he said that even though the parts were well out of warranty, they should last many years and that he would contact his parts supplier to see what he could do. Even if the parts were provided free-of-charge from his supplier, I was still fully expecting to pay for labor. Much to my surprise, Quinn replaced the struts and strut mounts completely free of charge!I have a decent understanding of auto mechanics, as I typically perform my own vehicle maintenance, and a less reputable auto mechanic could have probably convinced me that other steering parts would have needed replacement (at unnecessary costs to me). I appreciate Quinns honesty and integrity, and will continue to utilize his teams services for my major automotive repairs.

Vl
Review №18

Great group of guys running this location. Awesome service always completed on time when I bring my vehicle there. Keep up the great work!

Ma
Review №19

Ive worked with Quinn personally and Ive found him to be honest, professional and friendly. I would definitely recommend working with Armstrong Automotive!

kj
Review №20

The service here is exceptional. I have brought multiple cars and trucks and never had an issue. I have even been told, We couldnt find a problem, to which there was no charge. These guys are thorough and honest. If I could give six stars I would.

Ri
Review №21

Fair pricing and he took his time finding the cause of my SUV overheating.

Pa
Review №22

Armstrong Automotive has always been fair and honest in all the years we have been going there they go out of their way to take care of us, and their prices are fair and less expensive than anyone else we have used. One very busy hot day the motor on the driver side window broke with the window down. Because they were close I went into the dealer because they were much closer. They wanted to charge $145 just to look at it, and $700 to fix it and didnt have the part in stock. I called Armstrong and they checked the price on the part, agreed to order it right then and installed it the next day for $350.

Mi
Review №23

Amazing and fast service.

Ch
Review №24

My car always needs maintenance and these guys always get the job done right. I recommend all friends and family to go there. Sometimes they take a while to get back to me.

Ch
Review №25

Armstrong automotive is great! I know that when I being my car in I will be given an honest price and they will stand behind their work. I highly recommend this shop.

Ni
Review №26

Honest/Fair family owned shop. After bringing my vehicle to an AAMCO (Cave Creek) for some speedo and intermittent shifting problems the manager there eventually recommended a rebuild. Being skeptic, I took my car to Armstrong (referred by a friend) for a second opinion. Long story short, my issues were an output vehicle speed sensor as well as some wiring issues. Did not need to rebuild my transmission. Would 100% recommend this shop.

Cr
Review №27

Wonderful service and exceptional work. They were quick to get my car back on the road. Truly saviors!!

Hi
Review №28

This picture of a pool is weird, because its just a tucked away building off 20th. But Quinn is great, weve had our starter, breaks, and alternater on 2 cars now fixed here and I will continue to go back. No nonsense, honest, great price and guarantee. Dont hesitate.

Ca
Review №29

I am new to the area and was looking for a family-owned automobile shop. Other google reviews gave this place great ratings, so I gave them a shot. My engine light was on which I had been dreading because I assumed it would be an expensive and/or time consuming fix. My car went in at 2 and was ready by 4. I was also not charged for anything because it was a problem with my gas cap and they put air in my tires. The entire experience was very pleasant. I highly suggest Armstrong Automotive!! I will definitely be going back with any future problems.

Da
Review №30

Great service!

DK
Review №31

I come here for all my Auto needs. They tell me what needs to be fixed, or I bring in issues and they let me know if I need it taken care of right away or if it can wait. I recently brought in a vehicle that had sitting for a while and they only addressed what needed done. They never call or bug me for service or mailers. They are just a great, busy, auto shop, that knows well how to take care of customers and ther vehicles.

Jo
Review №32

Believe the good reviews! I usually dont leave reviews, but I feel this is deserved. I needed a pre-purchase inspection performed on a BMW that I was interested in buying from a local dealership. Since I was purchasing the car sight unseen, I needed a trusted mechanic to go over the car. Upon inspection, Chris found that the control arm bushings were bad. When I reported this to the dealership, they claimed there were no such issues even going as far as calling Chris and arguing with him. I called Armstrong back and the owner, Quinn, offered to have another mechanic look at the car free of charge - again finding the same issue. I am very satisfied with their service and was charged a very reasonable fee. Thank you Armstrong!

T
Review №33

Excellent customer service

Ju
Review №34

Very trustworthy mechanics my whole family goes there after referral from a friend

Ri
Review №35

I have known Quinn personally from as far back as high school. My family has trusted our vehicles to Armstrong for many years.

Ka
Review №36

Fantastic work at a reasonable price! Honest +fast work!

Pa
Review №37

Best auto repair shop in the Valley!

Ji
Review №38

Fair pricing and got the job done in one business day.

Vi
Review №39

I had the misfortune of having an unpleasant experience with this shop. I was under the impression that this place was a wise choice given the good reviews they have received.

Er
Review №40

Finally an honest shop!Chris was a pleasure to work with and got mywork truck back on the road.

Or
Review №41

Honest hard-working group of people! Three generations of my family have gone to Armstrong for all of their automotive issues and maintenance!

Ja
Review №42

I always take my vehicles to Armstrong. Its done promptly and right.

Eu
Review №43

They doing good own job. The prices are reasonable.

Na
Review №44

Very honest

Ju
Review №45

Honest price, professional people, no bla bla

Ch
Review №46

Quin!!!! Thank you soooooo much!!!! I was not expecting such a big job to be done so fast!!! You guys are amazing!!!!

Da
Review №47

Honest and always does a great job.

Bo
Review №48

I have never delt with a more honest and trustworthycompany. When they tell you that you need something or now is the time to do it, I believe them. Ive followed them to three locations. Im costumer for life.

ho
Review №49

Great repair shop Christian based

Is
Review №50

Took them a month to fix a torque converter on my jeep and to replace a crankshaft position sensor and charged me for 8 quarts of tranny fluid and i left there and my tranny was slipping hard and it was 3 quarts low i wont go back to them

Jo
Review №51

Honest mechanics with fair prices

Vi
Review №52

Good, honest mechanics

Ho
Review №53

Its a Christian run business

Information
53 Comments
4.6 Rating
  • Address:16803 N 20th St, Phoenix, AZ 85022, United States
  • Site:http://www.armstrongautomotiveaz.com/
  • Phone:+1 602-992-8501
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations