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Mikes Auto Repair
1302 E Indian School Rd, Phoenix, AZ 85014, United States
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Jo
Review №1

Very honest people , good business. Weve bought two cars from Mike in last 5 years and brought many more vehicles to fix. Always reliable, never failed my family in need of Auto repairs.

Al
Review №2

Had to get a right front strut rebuilt and owning a bmw no one wanted to help me out, he was like the 9th shop I called because no one in Tucson wanted to help me out! Mike was straight up with a estimate and was finished building my strut for me in less than 30 mins! Definitely will go to him from now on! Even if he is an hour and a half away

Br
Review №3

Mike and his team are awesome, knowledgable, honest, fair and provide quality work. Thanks for repairing my A/C. Needed a whole system replacement. Works great now..highly recommended 👌

Ja
Review №4

Mike is fair and honest. Hard to find a mechanic these days that has your best interest in mind. Mikes is Highly recommended.

Ed
Review №5

Unbelievable stright forward honest and reliable. Ive told all my friends about this place.

Sp
Review №6

Ive been going here for over 15 years. Excellent service! Honest with integrity!

Sh
Review №7

Great service! Great price! Friendly and efficient. 2 cars fixed in one day with one car having to be towed there.

ma
Review №8

I was referred to Mike by another auto shop, to have my engine rebuilt in my Ford Escort. He checked it out and gave me an estimate. We went forward and all’s well. I would recommend Mike to my friends.

Cu
Review №9

This is a great place mikes a good guy trustworthy and informative. Ive never had a problem after leaving there... Ive been there several times and the have fair prices..

Fl
Review №10

The best service ever, and Mike explained everything upfront with no hassles. My car is running extremely great. Totally recommend them your cars care.

Ka
Review №11

Honest and fair. Exactly what Ive been looking for. Really, I couldnt be more satisfied.

Wm
Review №12

Having moved from Missouri to Arizona and searching for a mechanic to work on our vehicle we found Mikes Auto and Mike is a very professional an honest mechanic and is willing to work with you especially can on pricing this is one place you definitely want to take your vehicle for service

li
Review №13

Being a New customer from out of state, I was worried about having a new auto mechanic but after meeting Mike and his crew, they made me feel at ease about the care of me and my vehicle and did not try to take advantage of me because I am a female. WHAT A BLESSING!!

Am
Review №14

Mikes auto is my go to. They are very honest and give quality work for decent prices. They are strait forward and do not try to rip you off. Ive been taking my truck to them for around 3 years now and i will never go to another shop. Highly recommend and no i wasnt paid to post this 😂

Mi
Review №15

Mike is honest, reliable and has expert knowledge in his field. I trust him and his crew and wont ever look elsewhere for help with fixing any vehicle Ill ever own. Ever since I had my fuel pump replaced for $300 bucks less than what another shop in the area quoted me, I will only bring my car to Mikes Auto Repair.Most recently, my cars AC was fixed and it passed the emissions test, too! I am so pleased and recommend to anyone needing repairs to trust the guys at Mikes to get the job done right and for the best price!

K
Review №16

Mikes Auto Repair is absolutely the best shop in town.!! It is the only place I will trust to repair my car. They are honest, trustworthy,reasonably priced and get the job done. Mike goes above and beyond for his customers. I highly recommend Mikes Auto repair.

jo
Review №17

Thank You Mr. Mike for being so patient withe. I truly Appreciate you and what you have done. Happy Bless New.

An
Review №18

Mike was nice and professional. Not only was he able to fix my issue but he even did it for less than what he said it would cost. I will definitely go here again!!!!

Va
Review №19

Mike, the owner of Mikes Auto Repair is as honest as they come.I have trusted Mike for nearly 3 years and although he being a family man is there to make a profit, yet hell treat you fairly and save you as much money as possible.Hope this doesnt cause him to get more business than he can handle because I would just have to wait longer...just kidding go line up at Mikes itll be worth your wait.Vane with that black 2006 Chevy HHR.

ki
Review №20

Such an awesome and professional service. Mike is a very honest mechanic who goes above and beyond. Thank you!! Im very happy!!!

Ro
Review №21

Mike’s Auto is A1, Service is Key with this establishment and Quality matters at Mike’s Auto Repair. Thanks for your A1 Service.

A.
Review №22

Left voice mail for Mike to please call me concerning the clutch replacement on my truck. Never received a response.. Had another NAPA shop do the repair instead.. His shop had done work on other vehicles I owned in the past..

Ga
Review №23

Mikes auto is the best mechanic I have ever been to explains everything very clearly and understanding keeps everything professional, will explain every that needs fixing on or in the vehicle and pricing of each repair if some new repairs come up he calls to notify and tells how much important it might or needed to repair, mike will also work with you on payment due to whatever the situation is, owns his own tow company so if you can’t get to him he will surely come get the vehicle and make sure it is repaired in working conditions I have been going to mike since 2013 and every vehicle I owned has been fixed and properly working by mikes auto. Best mechanic ever.

J
Review №24

They didnt know what the hell was wrong with the car.

Jo
Review №25

Quick response to dead battery, sending a service truck to give me a jump start and then got a replacement battery. All good

Na
Review №26

Wonderful experience!!!Being a female with little to non knowledge when it comes to cars many mechanics like to take advantage and just make a extra dollar off of you but not here Mike and his crew are honest, experienced and reasonable. Will definitely be my new mechanic shop to go to!

Ch
Review №27

Best place to go...only mechanic I use friendly and great work always.

Al
Review №28

Mike was very informative and helpful i went in for a a/c repair job my experience it not being my usual place to get work done on my vehicle went very well to be straight to the point I went in to get a a/c repair job and left with a oil change as well. I would recommend

ja
Review №29

I dont know about this place never been there but Im going to go ahead and give it a 4-star reading because it looks like a good legitimate business

Je
Review №30

Had amazing service here. I was driving around and suddenly found myself with a flat tire. I pulled into Mikes shop and they quickly helped me put my spare on even though they dont typically replace tires. They even did a once over and told me about other things to watch for. Theyre amazing! Ill definitely be coming back for future service.

To
Review №31

All good reviews are fake. Dont go there! Overpriced and not honest!

El
Review №32

This place, like other places in Napa, are not honest, they steal you from the pieces that they put on, they use quality pieces, but the prices are very high, those that you get in the workshop do not match the prices of the store, they give you a higher price more than it costs in the store for example if in the store a starter motor is worth $ 259.00 + taxes for your car in the workshop they give another price almost double they rob you in the price of the parts but they charge you too much for the hand Of course, they tell you the budget that will cost you the repair and they respect it but they have already stolen the prices in the parts that your car needs, thats why I say they are not honest and they steal with the client so if you want them to steal take your car there and if not, never take it there

Ra
Review №33

Honest, efficient staff! Mike talked me through what was going on (even had pictures on his phone) and gave me a few different options moving forward. Definitely my new go-to for any repairs or maintenance.

Jo
Review №34

Quick service. Reasonable rates. And they will pick up your car for free. Huge advantage.

Ru
Review №35

Very professional and not one complaint about Mike and his shop

An
Review №36

Very friendly helpful staff great deals and assistance

Sh
Review №37

Mike has been my mechanic for almost 10 years. I have referred so many people to his shop, Ive stopped counting. Thats the best endorsement a person can give in my opinion -sending friends and family to someone they trust.He is honest and never tries to up-sell something you dont need -which is rare his line of business.Mikes mechanics are knowledgeable and trustworthy -many of them are family members. I highly recommend this shop.

Mi
Review №38

These guys are honestly the absolute best. Theyre everything you could ask out of an auto shop, theyre honest with you about everything going on while diagnosing your car and they check in at every step of the way. Ive never felt like they were trying to throw in repairs that were unreasonable, theyre very straight to the point with whats wrong and your options for fixing it. On top of that theyre stand up guys, Mike will do what he can to help you out and they really do have some of the best customer service Ive ever had at a shop. Overall the best mechanic Ive been too and Ill continue to visit these guys so long as I got my car.

Jo
Review №39

Weve been taking our cars to Mikes Auto Repair for a few years now. We wont take them anywhere else, even though we live in the southwest valley. Its never fun to have to face a car repair bill, but with Mike and his team, you know that you are getting honest and fair prices. As a business owner, Mike takes pride in his work and the work of his team and stands by the services they offer. I highly recommend.

Jo
Review №40

Mike work with me to get my car fix and work with me to pay on my car

Kr
Review №41

Mike was recommended to me from a friend and just in time! Late that night I used his towing service because my radiator was smoking. Not only was he prompt and diligent when I called, they towed my truck and took care of the issue first thing in the morning. I have never had such a great experience at any repair shop. I will absolutely refer him to anyone I know and will be forever grateful for him and his team

Mi
Review №42

This is the only mechanic I ever go to and that is saying much. I get a lot of slack for being a woman in any auto shop, but thats not the case with Mike. He treats you fair, informs you of any issues, and does really great work. He has always taken care of my cars and the only mechanic I will ever trust.

Am
Review №43

If there were 10 stars Id give them a 10 heck I do give them a 10 Ive been trying to get my ac working for a long time and Mike got it running in 5 minutes they are honest and very helpful k recommend them to everyone. Thanks Mike at Mikes auto, love yall you saved me big time.

Jo
Review №44

DISHONEST mechanics alert!! Took my car into Mikes 3 different times for the SAME issue and all 3 times they were “certain” of what it needed and after $1,500 spent and multiple new parts, it still has the SAME problem as well as a few others now!! Seriously? I tried to give them the benefit of the doubt. This is now my only recourse in hopes to save someone else from what I had to learn the hard way. I also found out with minimal effort that products that were used to “help” the cars issue were actually terrible and could potentially cause more damage to my engine! Do they even look into the products they are using on peoples vehicles?? PLEASE save yourself the hassle and money. There are plenty of other mechanics out there!!

Ra
Review №45

Ive been going to Mikes auto for many years now, nice group of guys. There honest and very fair with there pricing. They have never let me down. I highly recommend them.

Ga
Review №46

Came by to see what was leaking. Miguel offered me a few ways to go about how to fix it. Cheap and temporary or correct and long term. Was able to go cheap until I was able to afford the complete fix. Quick and reliable turn around.

kE
Review №47

I was referred to mikes auto by a good friend of mine. When I took my wifes car to his shop for some repairs. I was satisfied with the service I received. Which lead me to take my car to his shop. Again I was satisfied with the service i received and was ensured by mike that his father was the best in the business. His shop was a family owned shop which he purchased from his father. All this lead me to trust in his auto mechanics and his service.One month and a half later I start having problems with my gears shifting in the transmission I could not go more than 15-20 mph. I contacted mike regarding the issue, being that the work he did was to repair my transmission initially. Mike sent a tow truck to pick my car up and take it to the shop. When i contacted mike regarding what was the problem, He informed me that he did fix a seal on the transmission tho it was my engine knocking in the lower half which is causing the issue I was having. Mike sent another tow truck to drop off my car which I paid $50.00.Shortly there after I purchased a engine and was having the same issue. Again I contacted mike and advised him of the problem. A tow truck came from his shop to pick up my car once again.I was not informed of what was going on with my car until the second week it was there. I was informed several times that the car will be done, when I contacted mike on the date he said the car will be done, he stated it meant put together not done.I have missed my childrens activities due to not having my car. I have not received good customer service being that my car is difficult to fix and many issues involving the shop such as wrong part delivered, personnel issues, and just not making my issue a priority rather than a nightmare.I feel I have been flexible and understanding with the issues tho I feel I have not received proper customer care service.I just feel like Jim Carey in Liar Liar when his car gets towed, and they tell him to take it up the rear.

Ab
Review №48

I have been bringing my cars to Mikes for 4 years now. Always very reliable, fast and friendly! Definitely helping make my Honda drive forever!

Ca
Review №49

DO NOT TAKE YOUR CAR HERE!Mikes Auto is a scamming fraudulent & conniving business. These guys take advantage of anybody and everybody. They make it sound like a great deal to have a free tow from anywhere to their shop. Promise to match same price as quoted by another mechanic, but in actuality, they just want your money. After having a fuel pump and fuel filter replaced, we noticed a gas-like smell coming from somewhere. Check Fuel Cap light came on two days after repairs and drove immediately to Mikes. After nearly four hours of waiting, Mike estimated that we needed a new fuel pump and several other issues. How is it that they replaced the fuel pump two days ago and are saying we need a new one already?DO NOT TAKE YOUR CAR HERE!SIDENOTE: Upon entering the shop, Mike was inaudible when he attempted to explain the issues with our car. The vibe there is as if they know they are up to something shady and they obviously do not do the work they promise... or they do a crap job. I strongly advise going with Granite Reef Auto Service in Scottsdale. Its another Mike but hes much more capable of fixing whats wrong with your car.DO NOT TAKE YOUR CAR HERE!

Va
Review №50

Ralph the Marine, recommended this shop and all the good things he said was right on the mark.Honest staff, reasonable prices and knowledgeable technicians.Thanks Mike.

Sa
Review №51

I had went through a couple different shops who said I had a Racket and Pinion problem and I decided to get another opinion from Mike as my car is too new for that kind of problem and he found out that it wasnt that at all, it was just a Wheel Bearing and only cost me 1/3 of the price. Great shop and very honest! They are straight with you and are always willing to help. Definitely will be taking my car back if I ever have any other problems. I highly recommend them!

Da
Review №52

I trust Mike and his staff to maintain my daughters vehicle. She has had several successful services done by his shop over the past year. You can depend on them to do you right.

Je
Review №53

Very honest and very good work. They made everything super easy for me and I am very comfortable with these guys. I am a lifetime customer now!

Je
Review №54

Great service. Ive taken two cars there and both times they got me in and out the same day and didnt charge me anything over what was quoted. They even stayed late on a Saturday so I could pick my car up instead of having to wait until a Monday.

Vi
Review №55

Mike and his crew are so above and beyond all of my expectations! They have saved me countless dollars, terrible headaches and so much time. Ive dropped by without an appt most visits and they have always taken my car in. Hes honest and frank, fast and thorough. And my old car runs like new! Thanks again for all you do!! So happy

An
Review №56

My car was making some grinding noises. I let Mikes know and they took care of it right away for an affordable price. It was the brakes and rotors. Definitely a great shop that I will be going back to.

mi
Review №57

I have an older vehicle that gets worked on at Mikes auto repair for over a year now. He is reasonable, and gives stellar care! I recommend Mikes auto repair to anyone that needs their car needs diagnosed and resolved .

Dj
Review №58

I have been using Mikes Auto for 5 years. Mikes Auto has always done an outstanding job and has very reasonable pricing. There has been a few times that I thought something major was wrong and Mike would say No I think its just this and he would be right. I highly recommend Mikes Auto to anyone.

Lu
Review №59

My 98 Civic was having some A/C issues that no one seemed to figure out. After going through different three auto shops, I was told by Mikes auto repair from a friend. Boy they finally fixed the A/C issue with some great service. Mike was a great guy who explained to me what was going on with my car in a really simple matter. Thanks to MIke I can finally beat the summer heat. They have earned my respect and I will be returning for all my future auto needs.

Na
Review №60

I took my bmw that I just got to his shop. Mike him self was very helpful to me in do many ways. he is truthful he let me know whats up what I need and he fix what ever I needi would take my at to him any time I usrly do the work myself o e because its too much on s shop well its was very fair priceing and I bring any car to him from this point on he a great guy and his people do a great job if u dont want to k ow the truth about your car then Mikes.is not for u thanks again Mike and comp

Br
Review №61

Ive been to Mikes a few times now. Each time he has been very helpful and I felt I was getting a good deal. Some of the repairs I needed were complicated and needed to go to the dealer for a warranty (which he found for me!) or something they could only do with their equipment and Mike handled it all for me. He picks you up and drops you off at home when you dont have a ride and provides you with all the research on why your car isnt working and how its a known problem. Its some of the best service Ive had from not just a mechanic but any kind of service business. I hope I wont need to go to him again, but he will have my business if I need more work.

xS
Review №62

I have been taking my vehicles to Mikes Auto for the past 10 years and not once have I had an issue with them. I have sent my wife to have her vehicle serviced and she always says she was treated with respect and courtesy. I have used other repair shops all over Phoenix and have heard the scare tactics in order to sell you the repair. I am not Family, Just a loyal customer who is treated like family. I would recommend Mikes Auto to anyone looking for a Shop they can trust!!God Bless!!

Me
Review №63

Honest, helpful, reasonable prices, excellent customer service, Family owned........as a single woman I feel comfortable here and well taken care of, would never go anywhere else ! Thank you Mikes Auto !

To
Review №64

We all hate a trip to the Mechanic, maybe more than a trip to the dentist’s office. After receiving a recommendation, and reviewing Mike’s Auto online, I decided to give it a whirl.Mike used his education and experience to diagnose the problem. He drilled down to the least expensive fix, made that repair, and ran another diagnostic test (the Auto Zone one was way off). He found that there was no need to repair the expensive items downstream of the actual problem, and DIDN’T make those repairs! My suspicion is that Mechanics with less integrity would have replaced all of the parts in the system, whether they needed to be replaced, or not.Go see honest Mike!

Du
Review №65

Was here years ago. Mike said they could fix the fuel pump for 500 so I jumped at the chance being so broke. Little did I know everytime I made a right turn gasoline would go flying out of the car! Thank God someone on the road got my attention and informed me I was spraying gasoline everywhere. And thank God no one threw out a lit cigarette! So ended up spending twice as much getting it fixed right. Avoid this place like the plague.

Ni
Review №66

Great service and communication. I took my car there for repair of the air conditioner. What a relief to find an honest and fair automibile repair facility.

Ry
Review №67

Mike is honest, personable, and he does great work!

jf
Review №68

Dishonest and Absolute CrooksMy car broke down and Central Towing came to pick me up. He said the my problem was minor and could be fixed by the end of the day at Mikes auto repair. The repair was not done until the next day and I received my bill. After doing some research, calling where the place they receive their parts from, I discovered that they had increased the cost of parts from what they actually cost at NAPA by around 30-50%. They also charged me $70 for a twenty minutes of labor. Two days later theres a rattling noise where the repair had been done and that the car was now overheating. Since I had a warranty I called. I explained this to the receptionist and brought in the car. They said that they didnt hear any rattling noise and charged me $85 for a diagnostic fee because I had mentioned the car was overheating and they had checked my fan without informing me that there would be a charge for this. I received the quote concerning the fan and then went to two other places that offered quotes that were less than HALF what my quote was.This place is a rip-off in the worst sort of way. Just because they offer a free ride doesnt mean that they wont try and gouge you for every penny. I ended up losing almost $300 dollars for a simple repair in the end that still isnt fixed and was quoted double what a reputable auto-shop would charge for another simple repair.Central Towing and Mikes Auto Care are a scam that will bleed you for every penny

Je
Review №69

Mike’s team is awesome! Friendly honest guys who do great work very quick.

Am
Review №70

I had just purchased an 82 corvette as an investment. All though the first time it was on the road it overheated. I drove my car to the closes shop to find the problem. It was a water pump and they wanted to over charge. So I called mike who had worked on an 07 impala for me 2years before. They picked it up and said they were even sending a special truck, because my car has a body kit on it. The repair took longer then expected and when I picked up my car my body kit was cracked and hanging and scratches like the hooked a chain to it. I immediately called them and they tried to blame the shop they picked it up from, who had not moved the car from were I parked it. next day the belts they removed when they put on the water pump came off and got ripped up in engine. So they had to take the car again to repair their mistake. on this repair they also damaged my corvette seat covers. After I got the car back and took it to Sands where mike told me to take it. He tried fighting with me on not wanting to pay for the repair because of previous road rash(slight scratches on the bottom/under the bumper) I now and in the process of taking them to court. I would never use them again and would discourage anyone from going their. They dont take responsibility when they cause damage and they dont repair things right the first time. When I was their 2 years ago it was a father son owned place, im not sure if the father left and mike turned it into a shady half-done place.

Aa
Review №71

Daniel helped me with a rear view mirror situation for my 2013 chevy cruze. He educated me on the problem and I was able to take care of it myself without having to spend lots of money. Thank you, Daniel, for your patience and honesty.

Br
Review №72

Great and honest mechanics always can count on mikes to fix my car for any reason + Great towing service !

Jo
Review №73

Such a great place, they went above and beyond to fix my car and i can’t imagine going anywhere else!

Ta
Review №74

Honest people, quick job, explains in detail

Sp
Review №75

Honest and affordable. Very high quality work! Highly recommended!

Br
Review №76

I just transferred from Southern California and I had problems with my cooling system. I had taken my vehicle to the dealership in Temecula Ca in which I thought they had fix the problems. After charging me a arm and leg I thought they had did a good job. After residing here for almost a year the same problem happen again. I did not want to take it to the dealership again I asked if there were any good shop around here. I was directed to Mikes Auto. Let me tell they fix the problem right away and they did not keep my vehicle for days as did the dealership.

Ad
Review №77

Got me right in on a busy Sat. Changed drive and ac belt for 96 including parts and labor. Great service at a great price. Ill be back.

Al
Review №78

I showed up at 8:00am and doors were not opened until after 8:05am as well as Mike being approximately 30+ minutes late resulting in leaving my vehicle (another employee said to leave the car). Mike called at 11:00am stating that they would not put the car on the lift due to it being too low. Waste of my time.

Gi
Review №79

Mike and his crew are very knowledgeable, their service and rates can’t be beat.

Me
Review №80

Excellent service. I called Mike because my husbands new used vehicle (with used car lot drive out tags still on it, at less than 500 drive off miles) had shut down on the freeway. I called Mike with the symptoms and he said it was most likely the alternator. He further explained the reasoning behind why he thought that, made reference to a few specifics of what our car did, asked a few questions, etc. Mike then sent a tow truck to pick up the vehicle from the freeway off ramp. (Would like to point out that the Tow Company he used was awesome! My husband forgot to leave the key for them, and the driver of the truck waited for us to return back and give him the key at the site where the car was). Mikes mechanics ran the diagnostics on it and confirmed it was a bad alternator. It was fixed and car was ready to go.The reason I called Mike, is because this was a new vehicle to us (still had drive out tags and less than 500 miles on it), and we didnt have a clear path as to who to call. I initially called the place we purchased it from, to see if they wanted to take a look at it. Their response was to take it to a mechanic (brilliant, why had I not thought of that?!) I turned to Mike, because when I had my old Infiniti Q45, Mike was the person to resolve an issue, that the dealer failed to identify over a 3 week period of time, and multiple days at the Nissan dealer. At that time I located Mike via internet search and reading reviews. The problem on the Infiniti Q45 ended up being the Fuel Pump, of which Nissan argued with me repeatedly that the symptoms dont match that of a fuel pump and instead told me I needed a ground wire. Mike knew though ...I also come from a family that is immersed in the automotive industry, and because of the way I was brought up to understand and know about the industry, I have always been highly suspicious of it. My father was always the one to approve and goodwill an item/service issue just out of warranty, and he really set the bar high on instilling good values within an automotive setting. Through this background, I have been exposed to quite a bit, and know a lot about the professional players and the unsavory ones in the industry. Even for me, its hard to trust anyone in this industry. However, the automotive industry is gaining ground with standards, operations, and customer expectation, and many dealers now compete for business by building relationships, and with customer service being a priority, versus just a sale. The best companies look for sustainable growth, versus just growth.Mike has always shown extreme business professionalism and assistance whenever Ive had to call on him. My Infiniti Q45 visited his shop probably about 6 times, and he has handled major repairs, such as the timing belt. We also had an old Jeep Cherokee that we trusted to Mike. He never did more than we asked, and there were never any surprises. Hell give you the overall condition of the vehicle, let you know if there are any near or longer term things you should start thinking of....Mike let me know I might want to start planning for a timing belt service, not because of mileage on it, but due to years, they wear out a little faster here in the heat! See, I appreciate cliff notes like that. Thanks Mike!Couple of notes:-If you want OEM or aftermarket parts, be sure to let him know in advance.-Make sure you are ready before the time promised, because if its near the end of the day, it might be ready ahead of time, and then hes calling you, and you havent showered or put makeup on and hes ready for you to come get the car!

Ma
Review №81

Have used Mike for several projects. My shop is almost next to his. His prices are fair and the service is good. I will keep using his service for my many vehicles.

Ri
Review №82

Nice staff, fast and good repairs. Management is very good

2u
Review №83

Horrible service!!! Not honest one bit!! Went to have a turbo replaced and specifically stated I wanted every single use bolt replaced (witch if pay for of course.) He charged me for them saying he used all new bolts.... He said it would be done the next day but when I went at the scheduled time he said Id have to be out of a car another TWO days. It was scheduled to be done Monday when I took it in on Friday....I didnt get a call back until WEDNESDAY...Once I received my car Everything was fine until I went to install my down pipe and noticed he DID NOT replace the bolts. It snapped the moment I went to remove the stock bolts he had reused. I immediately messaged him asking why he didnt use all new bolts even though he charged me and told me he used new ones. He suddenly got very rude and offensive when I brought it up to his attention. He stated that he should of charged me more for the work he did and told me I was lucky I got a good deal. Id recommend GO ELSEWHERE!! He will try to tell you some bs if you dont know anything about cars. I have a friend that also had a very bad experience so its not just me. HES A LIER AND WILL DO ANYTHING TO MAKE A QUICK BUCK, HALF A*$ WORK AND CAN NOT BE TRUSTED. Id give 0 stars if I could. Horrible experience. Detour from this place.

fe
Review №84

The service is so poor here. Trying to get my paperwork for my insurance is like a nightmare. They tell you theyll send it, and after I contacted them 5 times still no paperwork. Now I call and it says mailbox full at 9am. He advertises 15% off, but just hikes up the bill if you ask for it. I would not recommend this rip off place.

Ni
Review №85

Fast easy no issues will recommend thank you

Sh
Review №86

He towed my moms car to his shop and then he fixed her SUV. They did not over charge her and got the problem fixed. She had taken the vehicvle to a different shop and they did not help and the problem was still happening with the cadilac converter. Awesome service and I would highly recommend their service to anyone.

to
Review №87

Professional work with fair pricing!

MR
Review №88

Very nice and knowledgeable people, and fair prices.

Ty
Review №89

An honest and talented repair shop - what else can you ask for?

Da
Review №90

Honestly just the free towing alone makes Mikes Auto a better deal than the competition, but on top of that he does better work and is a more honest mechanic than any Ive ever met. If youre getting work done elsewhere, youre wasting your time.

Ky
Review №91

This is a real life experience. The only reason they have a 1 star is because i couldnt give them a negative star. I had my car towed to this place and decided to allow them to work on my car since my car was already there. When I got there, they gave me a list of stuff wrong and of course they recommended the most expensive thing was the problem, which was the radiator. First they told me I needed my radiator replaced. I got my radiator replaced.Two days later my car starts smoking on the expressway. I called them to have my car towed again. I talk to them that day and We scheduled to have my car towed at 8:00 am. I show back up at 8 and they are not there. They did not even have my car scheduled for pick up the following day, so im waiting until 10:30 am for my car to get picked up. (He was very rude when I told him I was waiting, I think he is the owner but the person in the office) They picked my car up and tell me that a hose burst. Lets stop! my car has never had smoke coming from it. Even when the hot temperature light turn on and I was on the side of the road. So, this is very suspicious that all of a sudden a hose in my car is busted and my car is smoking. Then I allowed them to fixed both hoses. I go to pick my car up and they tell me that my air conditioner fan is not working. They tell me it would cause my car to run hot when it gets summer time in phoenix. He told me it would cost my 360$ to buy the fan assembly and labor because you cant just buy one fan, you have to replace the whole assembly. This was the second time, I picked my car up from this shop and they say something else is wrong with my car that was not a problem before I dropped it off. So at this point, Im thinking no im not bringing my car back to them. So I had another person looking at the fan situation. They went through the basics of a car and found that it was a blown fuse. A FREAKING BLOWN FUSE. We replaced the fuse and the fan worked.I dont understand what games they are playing on people at this shop but they neither are ripping people off or they are not real mechanics. How do you not check the fuse of car before you check anything. I wonder when they replaced the fan, and the fan still did not worked what else would they had came up with?? um, I would not recommend this place, especially if you are a women.I usually do not leave reviews but when the person replaced the fuse and the fan started working, I could not believe it. 360$ for a 5$ fuse. It is ridiculous.A ripped out.BTW they sell cars too, and I saw a for sale car in the parking lot that needed a boost off before the worker could move it to the back at closing. So i would not trust buying a car from them neither.They are terrible.

Ro
Review №92

Was charging me $130 for a $40 job scammmmm do not come here

Ro
Review №93

Quality has gone down and service needs to improve.

Ch
Review №94

One of the best in town

We
Review №95

Cool people did a great job at a fair price.

El
Review №96

Best auto repair shop in Phoenix. Fair prices and honest work.

an
Review №97

Dishonest and worst business practices. Tried to sell me on $1000 of unneeded repairs and took over 5 HOURS to tow my car 10 minutes away. This is the only time I have written a bad review on a company.My car broke down (bad area, raining, 100 degrees, with my 2yr old child), Central Towing came to pick it up. The driver recommended changing from the location recommended by my roadside assistance to Mikes Auto. I agreed. Later I learned Mike owns Central towing and uses the towing service to get business for his auto shop (which is not fair to other companies contracted with my roadside, but not my biggest issue).My issue is that Mike quoted me at $1200-$1400 for repairs. He gave me the whole nice guy Im one of the fairest in the valley speech. I had a gut instinct this wasnt right and requested my car be towed to my typical mechanic. Mike asked I put in the request the next morning for the tow, which I did through my roadside assistance again, and said to call after 8am to pay a $90 diagnostic fee (a bit high if you ask me). Unfortunately, Central towing (Mikes company) got the job again. I called at 8:15am the following day to pay the fee, but the receptionist said Mike had not prepared my invoice and she could not take my payment. They would not let me pay until Mike got in or release my car to tow until it was paid. Two hours later (and two hours after my request to tow), I called back and Mike answered, and I paid the fee. My car had still not left and he said it would be leaving in a few minutes. Central towing and Mikes Auto are the same address, his tow trucks are at the same address as my car. My mechanic is ten minutes away. My car did not arrive there for over 5 hours.THE WORST PART is after MIkes $1200-$1400 quote, my mechanic repaired my car for $360. He told me Mikes auto was not truthful about the needed repairs and they lied to me. They tried to get an extra $1000 over what was actually needed. So, Mike either needs to get a conscience or some mechanics who know what they are doing.

iR
Review №98

I have a couple of friends that recommended Mikes Auto Repair to me. I called and it was Mike I talked to. Told him my problem with my driveshaft on my 07 tacoma truck. It was vibrating really bad. Mike gave me a quote and I took my truck there. Immendiately Mike had my driveshaft off and showed me one of the universal joints, it was almost broken in half, plus the end of the shaft was broken. Mike changed all my universal joints, had the driveshaft balanced, the broken end of the shaft replaced and installed within 24 hours and the price was very reasonable. What others quoted me plus take 2-3 days, Mike got it done sooner and was cheaper than what he origninally quoted me. If I need a major repair done, I will definitly take my truck to Mikes Auto Repair. Mike also provided me a ride to Enterprise to rent a vehicle. Mike takes care of his customers. THANKS Mike..

Jo
Review №99

Issue :--> installing long tube headers on my 97 Z28 Camaro.Status (before speaking to Mike):--> Critical, bc for nearly 3 days I was trying to find someone to install aftermarket headers (LT mind you NOT mid or shorty’s, but the looooong ones!) as soon as possible bc I had an appointment for my vehicle a few days later to have it dynoed (tuned), so they had to be on.Outcome :--> (FIRST OFF IT WAS SATURDAY!!!! NOT A WEEK DAY) When I called Mikes Auto I expected to talk to someone other than Mike, but the man himself answered and, to my amazement, got me in that day within 20 min after calling! (***NOTE: LONG TUBE HEADERS ARE ONE OF THE HARDEST AUTO EXHAUST PIECES TO INSTALL ON ANY CAR-- LET ALONE 97 Z28 IS THE HARDEST CAR TO HAVE ANYTHING INSTALLED ON IT PERIOD-- HAVE TO REMOVE ENGINE JUST TO PUT SPARK PLUGS ON--- COME ON!!)First Impression:--> Nice local (13th ST/Indian School), looked very clean and professional (DID NOT WANT TO LEAVE CAR AT SOME WANNA BE AUTO SHOP, SO I MADE SURE TO CHECK IT OUT FIRST) so I felt relaxed leaving my baby in their hands (MIND YOU--> MY DAILY DRIVER, ITS NEARLY 15 YEARS OLD, WITHIN IT CONTAINS A 6K DOLLAR CUSTOM SOUND SYSTEM [NO BACK SEATS- THATS HOW BIG], SO YEAH, I WORRIE JUST A LITTLE WHEN I DROP IT OFF SOMEWHERE IVE NEVER BEEN BEFORE).During Installation :--> Mike called and kept me up to date on the progress of the installation, just to let me know whats up- (nothing serous [or anything I didnt already know...]). Next ************ this could have gone very bad or very good ********* he told me that he also replaced my spark plugs... I had to digest on that one for a sec. because we never spoke about doing that. It just so happened that I had my new spark plugs in my car that was going to be installed by another shop that next day, and initially I was IRATE, (I don’t let anybody touch my car, let alone do things to it that wasnt discussed with me first!!!!) but then became appreciative bc, the feeling one gets from meeting Mike, is that he is the type of guy that would do nothing to intentionally do anything bad to one or ones car. Even though we didnt discuss that procedure, had I been upset with that, I got a feeling he would have corrected it that second, also I realized HE SAVED ME $$$$$$$$$$$$$$$$$ --> TO INSTALL SPARK PLUGS ON 97 Z28, THE ENGINE HAS TO REALLY COME OUT IN ORDER TO REACH PLUG #8 OR #1 I FORGET, BUT STILL AT $85 AN HR AND KILLING TWO BIRDS WITH ONE STONE IS WHAT I LIKE-- HE SAVED ME AN ADDITIONAL $340 BY PUTTING THEM IN WHILE THE ENGINE WAS OUT!!!**********CONCLUSION******************:--> Even though it took a while ( I kind of expected that) Mike (AND HIS CREW!!!!!) were top notch people, and are one of the best auto repair shops I have ever been to (IVE BEEN TO A LOT OF AUTO PERFORMANCE/REPAIR SHOPS BC I LOVE TO RACE AND LOVE CARS). Had I not been pressed for time, I would have gone to my regular shop, ***BUT IM GLAD I DIDNT*** I highly recommend Mikes Auto Shop --------->Also, his prices are OUTSTANDING!!!!!!!! I was expecting to pay nearly $200-$300 dollars more than what I actually paid!!!-- Nothing but 100% quality and professionalism from these guys!--Joe

So
Review №100

Great customer service

Information
19 Photos
100 Comments
4.1 Rating
  • Address:1302 E Indian School Rd, Phoenix, AZ 85014, United States
  • Site:http://www.mikesautorepairphoenix.com/
  • Phone:+1 602-265-9928
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto spring shop
  • Brake shop
  • Electrical repair shop
  • Engine rebuilding service
  • Oil change service
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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