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Premier Pools and Spas
13520 Giles Rd, Omaha, NE 68138, United States
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S
Review №1

Premier is absolutely the best. I should just end the statement there. They built my dream pool. Full grotto unlike anything you have ever seen. These guys do great work. But do even better custom work. Dont be afraid to push the boundaries with these guys. I mean it I have the freaking coolest pool and water falls and it all started from the back of a piece of paper.Trust in these guys and they will make your dreams come true. Sounds cliche but its the truth!

Sk
Review №2

We had hired Premier out of 4 other builders because of their high responsiveness. They always answered the phone and more importantly were always pleasant to talk with! Gabby is always a pleasure to talk to on the phone. We were fully aware of all the delays we could experience, because lets face it, who is not experiencing delays these days? Despite having some delays Premier did an outstanding job with a quality installation. Highly highly recommend them.

Ty
Review №3

One of the only pool companies in Omaha that actually answer their phone! I see why my home builder actually recommended them. I called what appeared to be all the top 5 companies based on reviews and Premier was the only ones to answer and get me answers. Gabby and Lauren have helped me out so much. I cant wait to start our Project with Premier!

Mi
Review №4

I spoke with Lauren. She was very helpful and answered all my questions concerning my pool. She had my best interest at heart and found the best pool cover for me at a great price. I will definitely be a return customer.

Je
Review №5

We had one of their reps come out to look at renovations/work that needs to be completed on our pool. The guy was very nice and said he would send us multiple estimates/quotes for the work and things seemed optimistic. Unfortunately, It has been over a month now and we have not heard anything from the company. My husband has left phone messages and emails with no response at all. I’ve tried calling and when you click on an option to speak to someone the call fails. Extremely unprofessional and we are greatly disappointed.

Ke
Review №6

If you’re looking for professional pool care or to build a pool look no further. Our experience has been exceptional! Jo has been helping us this year and she has made everything so smooth- -easy to contact, knowledgeable, timely, and friendly. She always has a smile on her face and ready to jump in and get the pool running like new! Thanks to everyone at Premier and hats off to Jo for always taking care of our needs. Highly recommend Premier Pool and Spas

Br
Review №7

We are currently having a fiberglass pool installed by Premier Pools and, although I will later write an overall review covering the entire experience, I wanted to provide a mid-installation update on how the process has been thus far.Bottom line, Calvin and team have been fantastic to this point! From the moment we broke ground to where we are today (backfilling), Calvin has kept us informed and up-to-date, and his team has been phenomenal at execution. The small details, such as cleaning up any trash each day and making sure the safety fence is put back up, are things they just instinctively do. Answering all of our questions, and even reassuring us at times, Calvin has gone above and beyond to ensure we were comfortable with how things have progressed. You can tell he and the team truly care about professional execution and a superior customer experience. I am confident they will finish this project strong and to our complete satisfaction.

Bl
Review №8

Premier Pools has really impressed me with their hard work and dedication. They always respond to my concerns and are very knowledgeable. Jo with the service side will not let you down. She understands your concerns and is very down to earth. Not only does Premier offer a quick & seamless fiberglass pool install, but it’s topped off with meeting Jo.

Ju
Review №9

Very professional ownership, Jo is one of the hardest working people out there and will get the job done the right way. Straight forward business with quality service. Highly recommend using premier pools if you are in need!

Sy
Review №10

I appreciate how professional Jo was with the service side. She is ready to answer your questions and treat your pool like it is her own pool. Definitely would recommend Premier Pools!

Ch
Review №11

We put in a fiberglass pool this year and are extremely happy with the outcome!! Jo, who services our pool and has taught us so much about it is absolutely top shelf!! She is extremely knowledgeable and answers all questions in terms we can understand. She is very hands on is available through text message on any questions we have. She is the reason I give 5 stars for this review!!!

Gr
Review №12

I’m the lead repair tech for Latham pools I c a lot of pools and dealers and Jo from premier pools has been one of the best I’ve ever seen she is knowledgeable about her product. Loves her job and eager to b the best. Anything I have needed has been taken care of and that rare for most dealers across country. It’s been a pleasure to work with her she has even taught me a few things and I been at it for 10 years. I would highly recommend this company for anyone wanting a pool installed maintained or repaired.

St
Review №13

Received 2 quotes on an inground pool and even had someone from the company come to our home to meet with us. Found out a few months later after being quoted on a pool, that they will no longer come to our home to install the pool. We were never contacted by anyone being told that they would no longer come to our home. We learned this when we contacted the company to follow up.

Ch
Review №14

Jo is amazing! I had Premier Pools and Spas install a new liner in our pool last summer. It was a bit of a challenge and she absolutely nailed it. We needed several worn out valves replaced just this week and she came out with a couple other guys and they fixed the issue. Theyre always quick to respond and you can tell Jo genuinely cares about getting your pool up and running.

Je
Review №15

Jo has been great to work with. She has always been responsive even after business hours and has had the patience to teach us how the pool equipment all operates. When needing a part she has always attempted a cheaper fix to try and help save us money.Youll be hard pressed to find a better and more knowledgeable person when it comes to pools and their maintenance. Thanks Jo! We appreciate it

He
Review №16

We have had our swimming pool for a few years now and had nothing but problems with it and had no luck getting the original company back out there to fix the repairs and damages.. that’s when we found premier pools and spa and Aaron and his team. They where able to answer all my questions and concerns and him and his team did a great and quick job at doing all the renovations that need to be done on our pool to get us back to swimming and enjoying our back yard. I would highly recommend them for all your renovation needs.

Ti
Review №17

Bad service, dont show up when they say they are going to, poured concrete on top of of unprepared soil. Said they would have a ten day turn around, three months later still not even close to finishing.

Ja
Review №18

Jo with Premier Pools is the best!! She’s super knowledgeable and always goes above and beyond to help us solve our pool maintenance issues. The company has a real asset with Jo on their team. I plan to be a loyal customer for a very long time.

Ke
Review №19

Premier Pool did an excellent job with our concrete pool. We thoroughly enjoy it with the warm weather. The crew was very professional and walked us through the process step by step. Great company to work with and highly recommend them.

De
Review №20

Premier pools has amazing staff! Their knowledge is second to none. Their ability to solve pool problems and go above and beyond is amazing!!! Jo with service the best part of this experience! Thank you!

Te
Review №21

Jo is simply the best would never even consider hiring anyone else to take care of my pool. Aaron also when first built was awesome in every way. If your wanting a new pool and keep it maintained this is the company you want to go with.

pj
Review №22

This is our first year with a pool- we were excited & a bit worried about keeping all the chemicals in check. Jo pulled up & all those worries left when she did -- the pool is open & ready to go. Jo explained everything, walked us through what to do and when to do it. Ready for summer!!Peter J.

Jo
Review №23

I recently decided to put an underground pool in for my family. Aaron, Clavin And their team were very professional and a great business to work with! They did an outstanding job on design my backyard for me! Would highly recommend this business for anyone who want to add a pool in their backyard.

da
Review №24

Jo is great to work with! She is so knowledgeable about pools and is very easy to talk to. I would highly recommend this company to everyone with a pool! Keep up the great work.

Ti
Review №25

I had recently had decided to purchase an in ground pool for my family. Patrick and Erik did a wonderful job of installation. I would highly recommend Premier Pools to anyone looking for a great experience

Ke
Review №26

I switched to premier pools for pool care this year and have been very satisfied. They respond quickly to questions and have been very helpful and thorough Educating me on my pool. Jo has been great.

Er
Review №27

Jo, was by far, the BEST manager I’ve ever worked with regarding pools. All questions answered then all problems fixed! Highly recommend her!

Ru
Review №28

Thank you Aaron Stranger! Premier Pools I Spas are the real deal.! My wife and kids cannot be any happier with the new pool in our back yard. Thanks you for your honest hard work. They will treat you like family. If your looking to install a pool look no where else!!!

Br
Review №29

Premier pools is amazing! Jo is knowledgeable and willing to help anyone. Shes busy for a reason. Definitely would recommend Premier and Jo with Service

Ta
Review №30

Jo provides pool care support for the new pool owner and has been the best part of the experience thus far. She has been more than helpful in helping us learn how to take care of a pool, pool chemistry, pool care, etc.

Ro
Review №31

The Premier team has been a pleasure working with them. Jo and her crew do a great jobMaking sure our pool is up and running all the time and is very responsive whenever I call for help.RN

An
Review №32

Premier Pools and Spas are the best. Jo is extremely knowledgeable about the plumbing, which can be the source of a lot of problems, especially in an older pool. When Premier Pools and Spas closes our pool, I know it is ready for the winter, and we wont have any unexpected surprises in the spring when it is time to open. I highly recommend Premier Pools and Spas as a company you can trust to help maintain your pool!

Ro
Review №33

Poor quality at a premium price

Be
Review №34

They are a hard working crew and have worked late in the evening when a job needs to get done. Jo is very knowledgeable and listens when Ive had a problem and was quick to solve it.

Jo
Review №35

We think that Jo is a very professional tech, and is responsive to the needs of clients. Definitely the right company to work with!

Zo
Review №36

Jo from premier pools was so professional and had great customer service during our visit. Was definatley pleased with this company.

Me
Review №37

I just wanted to say Jo is very courteous and knowledgeable about what she does. She has been a pleasure to work with! Thanks for everything you do, Jo!

Ma
Review №38

Jo is a treasure and we really appreciated her work! She was accessible, had us text photos of the equipment so she could have possible needed parts on hand. She actually showed up when scheduled, AND she gave us a follow up call when work was completed. Summers are short, we needed a new pool guy we could trust to take care of us quickly, and we now have a pool gal!

Le
Review №39

Premier Pools and Spas was hired to build our family pool and it was a wonderful experience! From the beginning to the end, I enjoyed the interaction with the extremely helpful and knowledgeable staff members. This is especially true regarding the project managers, Aaron and Adam. What a perfect team, most likely because they are brother! Aaron and Adam kept me abreast with the step by step process and informed me in advance what to expect next. We love our pool and appreciate Premier for a wonderful job well done.

Ke
Review №40

Audrey does a great job with customer service she is always available to answer customer calls and works all hours to get the job done! Thanks for everything you do you go above and beyond

Sa
Review №41

This is a great company to work with. The staff is always so helpful and willing to come out to your home to see whats going on. Ive had many encounters with the owner, staff in the store, and workers that come to the yard. All are more than willing to answer questions and tell you exactly what needs to be done. Amazing service. Definitely the best pool company in Omaha!

Da
Review №42

Aaron and his team built both of our pools and did an outstanding job. Great planning, design and execution of building the pool. Our systems have been reliable and there is 100% support after the pools were complete. I would recommend without hesitation.

Je
Review №43

Jo exceeded expectations providing excellent service to make sure everything was properly adjusted for maintenance. Premier Pools uses technology very effectively to mange customer expectations. Very pleased with attention to customer service!

Nu
Review №44

Jo was very helpful and timely with her responses, she will be my go too going forward!! 👍👍

Sc
Review №45

Great from start to finish! Very knowledgeable, professional and personable. Worked hard and did everything we requested. Aaron and Adam handled pool and landscape, looks great! Recommend to anyone looking to put a pool in.

T
Review №46

I LOVE THIS COMPANY! THEY ARE FANTASTIC TO WORK WITH. Aaron has been very helpful the past 2 years, helping us correct problems from a previous builder. Wish we would have had him build our pool. He is always polite and does fantastic work.

Am
Review №47

It was our first summer with our pool and we were very happy with it. Any questions we had were always answered promptly. Jo is very reliable and full of knowledge. A very happy, friendly person.

Li
Review №48

Aaron and his team are top notch. They were great to work with during construction. Fantastic customer service since day one! We would recommend them to anyone interested in installing, remodeling or servicing a pool.

Th
Review №49

Really just your run-of-the-mill pool and or Spa Builder and caretaker. These guys are not just like or unlike Premier Pool and Spa and do the exact same thing. The snow removal is super cool as an employee but they will flip like a flapjack on a hot piece of pavement. Milwaukee tools are awesome, these guys are not

Co
Review №50

Extremely professional and responsive. Identified an issue while opening our pool and was able to order the part in and get us up and running in just a couple of days. Would definitely recommend them for all your pool needs.

co
Review №51

Jo is very knowledgeable and helpful. She cares about her work and the people she’s working for. Her and her assistant where on time, professional and didn’t leave a mess. I will be continuing to hire them in the future.

Cr
Review №52

Having some issues with my pool plaster flaking and such - I live up in South Dakota hours from Aaron and team but I decided to call for help. Disclaimer Premier Pools and Spa did not install my pool. That said you would not have know from the level of service and input he provided. Great guy, knowledgeable and reaponsive. Even though its his busiest time of year he took time to assist a man he has no ties to. Thanks Aaron and know with this level of service you will be successful!!

Am
Review №53

I just cant say enough about Aaron and his team. They do great work and are so responsive! Aaron truly stands behind his product and his work. I highly recommend Premier Pools and Spas for both pool install and maintenance!

Ke
Review №54

These guys have opened and closed our pool since they built it almost 12 years ago. They always take good care of us! Would definitely recommend them to anyone looking for a pool company.

Er
Review №55

Service is great and prompt. Never had an issue getting them out in short order to do the work needed. Very friendly and easy to work with!

La
Review №56

I am so happy to have Premier Pools maintaining my pool!. This past year I replaced the liner, heater and hayward valve. Aarons team did an outstanding job! We are so pleased with our upgrades!!!

Je
Review №57

We are very happy with the excellent workmanship of Jo and her team! They take pride in their work, show up when scheduled, and are very friendly and professional. Thank you! We love our pool!

Ka
Review №58

Premier was extremely helpful in assisting me to find just the right pieces of outdoor furniture for my outdoor living space. I am extremely happy with my purchase and would recommend Aaron and his team..

Kr
Review №59

Great design and workmanship! They were able to do everything we needed from the the pool to the fence. Worth every penny!

Sh
Review №60

Very professional, friendly and finished putting in a new liner before any other company could even come out to give me a quote. I would highly recommend working with Premier Pool and Spa to anyone.

Jo
Review №61

Pool opening went great! One time out and I just need to give it a quick vacuum to be in perfect shape!

Tr
Review №62

What a Great Company! Whenever I need service, there response time is immediate. Highly recommended.

Ja
Review №63

They did a great job repairing my spa. Very responsive! Thank you

Me
Review №64

Staff is excellent she answered all my questions and explained every step of what she was doing.I will definitely be using them again.

Je
Review №65

We were looking for professional and fast service to close down our pool last fall. Premier showed up on time and got the job done in a timely manner.

Information
69 Photos
65 Comments
4.7 Rating
  • Address:13520 Giles Rd, Omaha, NE 68138, United States
  • Site:http://premierpoolspa.com/
  • Phone:+1 402-513-8000
Categories
  • Swimming pool contractor
  • Outdoor furniture store
  • Pool cleaning service
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–4pm
  • Sunday:9am–4pm
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