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Continental Pool & Spa
2527 S 120th St, Omaha, NE 68144, United States
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Te
Review №1

Purchased a Hot Springs Grandee. Had a great experience with the owner who walked us through the options. Tub was installed by a very professional tech that got the job done quickly and helped us understand the chemistry. Would recommend CPS.

Ni
Review №2

I bought an awesome pool a few years that came with a house…. The pool was built 40 years ago by Continental Pool & Spa and the previous owner directed me to stick with Continental for all my service needs. Over the years they have helped me with service, water testing, openings and closings and even will take my call when I have a quick question. Time and time again they have come through when I needed them and they make my 40 year old pool feel brand new. It shows how good they are that a 40 year old pool is still running the same as it did the day it was opened and the company is still around to service it. Thank you!

Me
Review №3

From dig to finished concrete, Continental Pool & Spa had our pool “done” in 2 weeks and a day! Professional, clean, and detailed. They have this down to an art!

We
Review №4

We purchased our pool from Continental several years ago. They have been very helpful with all of our questions and concerns since then, as new pool owners. They are knowledgeable and have a lot of advice. Always courteous when we are in-store. They have a good amount of pool items in stock, as well.

Ci
Review №5

Workers are helpful, they test the water we bring in and show us what we need to put into our pool to keep our unclouded and clean. We appreciate it sometimes the home test strips arent the easiest to match with exactly what you need. Its much appreciated. Been going here for over 5yrs now and we dont have to use nasty chlorine.

Te
Review №6

I seen nice reviews by other but dont even come close to sending a good review myself .I have had a leak that there service department said they would send someone out and a few weeks later he showed. The tech told me they would most likely would need to pick it up and repair under warranty.I didnt hear from anyone again, unless I called. As of today its been several months and we are going elsewhere to purchase another unit.I wish I could say better things about this company but sent a message to them this last Monday 8-16-2021 and let them know I am tearing it apart to see where the leak is and did not , repeat did not get a reply.My best Terry

Da
Review №7

I was having problems with other vendors and there analysis of the water in my pool. So I decided to come into Continental Pool & Spa and give them a try. I went in the Friday of the Labor Day Weekend. I was assisted by a young man named Zack. He took my water sample, provided the analysis and directed me to the Chemicals I would need. He also gave me instructions on how to place the different Chemicals in the pool in a certain order. He said to wait two days and then come back if I was having any problems. When I walked out to my pool on Monday morning the water was crystal clear. Thanks Zack and Continental Pool you are now my go to for my pool. Thanks Again, Dave

To
Review №8

Continental Pool and Spa serviced our pool this summer and we could not be happier with our technician Jens. He immediately attends to any concerns that I share with him regarding our pool or hot tub. We have well water which brings about many challenges and our pool has never looked better.

Pa
Review №9

The store was busy when I walked in but I was able to find what I needed on my own and was quickly helped at check out. Check out was quick and easy.

Ra
Review №10

We have owned our original hot tub for 26 years. Just purchased a new one in November 2020. From the point of sale, through the delivery, and being available if I had questions or purchasing supplies they have always been friendly, patient, knowledgeable and courteous. I highly recommend Continental Pool and Spa.

Ky
Review №11

Nice place, super helpful staff, had all that I needed and so much more.

Le
Review №12

This place is not exactly the most convenient for me because I live in Council Bluffs, but it has been worth it and I will continue going here as a result. I’ve gone twice now and both times they have been extremely helpful with my hot tub needs. They helped me get my hot tub back on track after switching to well water, and their solution didn’t involve dumping a bunch of chemicals in either. I previously went to a couple of other places trying to address the issue and neither of those places were really willing to help. Continental Pool & Spa did not treat me any different because I didn’t buy my hot tub from them. They treated me like a regular customer, helped me find answers and they steered me in the right direction.

Ry
Review №13

Never disapoint when I need advice. Knowledgeable staff a great asset to have in Omaha.

Ro
Review №14

Always helpful with chemicals, parts, you name it!!

Ca
Review №15

If you are looking to add a hot tub to your home, Continental Pool & Spa is the place to go. CJ Green was great to work with. He approached me in the store to introduce himself and asked if I had any questions and then allowed me to stroll around without feeling pressured. Im not sure there isnt anything he doesnt know about their products.Installation went great and I was surprised to see that CJ finished the install once the hot tub was in place...no wonder he knows everything about them. All three guys took great care in getting the tub down the hill to my backyard and getting in place on my patio.They were very accommodating when asked to turn the tub to face a different direction. CJ took the time to go over all of the features and provided great instructions for taking care of my new hot tub.Thanks Continental Pool & Spa! Im extremely happy with my purchase!

Du
Review №16

Great customer service and products.

Ra
Review №17

This was our first time to purchase a spa and Emily made this a very easy process from start to finish. They had a good selection of products to choose from. They delivered the spa about an hour and a half away and the setup guy realized they sent him with the wrong cover. He got on the phone and they delivered the correct cover so we would be able to have it all in place that same day. Above and beyond! We are really enjoying it!

mi
Review №18

Brian has gone absolutely above and beyond for my family. I knew from meeting him once that this is exactly who I wanted to work with because he took the extra time to help a newbie looking to spend a decent amount on a new tub! I strongly recommend this company to do all of your spa/pool needs. Our family will not be going elsewhere and we are grateful to have found such an awesome FAMILY run company.

Am
Review №19

Emily was awesome to work with! It took longer to get our hot tub with all this Covid-19 stuff going on but they always communicated with us as to what was going on either through email or phone calls. Added bonus Continental gives you the power box with your hot tub purchase too FYI. Also when they deliver it they stay out till it is full to ensure everything is working properly & also run you through the controls & how to care for your new hot tub. I would highly recommend them! We love our new hot tub!!

Br
Review №20

Continental pool did an amazing job turning our old pool into a beautiful oasis for many years to enjoy. Their total professionalism and attention to detail and delivering on time was beyond our expectations. Big shout out to Taylor, Tim, Chico, Jens and the whole continental team!!!Thank you,Nancy and Brooke

CA
Review №21

I had CPS build my pool in 2004. They have been wonderful with weekly service and maintenance through the years.This Spring was the first time we replaced the liner since we built the pool.CPS staff was amazing and professional explaining everything when we selected our new liner. They had a well oiled crew that removed the old liner and had the new one in and pool filled within 8 hours.Its is absolutely beautiful. Thanks CPS!!

Mi
Review №22

Delivered as promised and couldn’t be more pleased with the hottub. Corona virus put everything on hold and they handled the situation as best as they could. Once things were back in operation the tub was built and shipped ASAP. Maybe a pool down the road?? Will definitely contact them for that as well!

La
Review №23

Our pool got cloudy over night. I took a sample of water to Continental pool and spa, chemical level were great. Instead of pushing products after products they suggested real fix it ideas. As told by Continental we changed the sand in our filter, brushed pool and shocked it. Woke up this morning to a clear pool!This is our first year with a pool and sometimes the maintenance with chemicals is intimidating. Continental listened to me and they have our business!Thanks for your help!

Je
Review №24

We had an unbelievable experience from the moment we walked in to Continental pool and spa. We were greeted by CJ who was pleasant and allowed us to walk around and look with no pressure for a sale. Once we gave him the information and price point he directed us to our options. He was upbeat and friendly through the whole process. Once we finally decided which spa we were going with he was present for every step! Once he got us set up he continued to follow up for all of our questions in learning how to operate! We love our hot tub and we will be back when we are ready to upgrade!

Wa
Review №25

They were really helpful when it came to picking out a pool that would fit the family. Karly was extremely helpful and very knowledgeable. She answered all of our questions without hesitation. After installation, she helped us figure out how to do the chemicals and read the ph strip. I highly recommend working with Continental.

Tr
Review №26

Wow. What a great purchase, just prior to the pandemic. We use our 7-person hot tub daily, if not twice per day. Not so bad being stuck at home when you can sit in the tub and relax. Our family, which includes two teenagers, are having much more in depth conversations, as they are kind of a captive audience. I highly recommend CJ as a sales consultant. He was honest, direct and very personable. He is the same guy who installed the tub at our home. Great customer service. He walked us through the tub operations and gave us a tutorial on maintenance; which is very minimal. You won’t regret it. We sure don’t.

De
Review №27

What a great experience. Listened to what I wanted and directed me to the perfect hot tub. They made the entire process so easy - from getting the electrician set up, to delivery and to answering questions I had about maintenance. My family is in it all the time even in this crazy cold weather. Would highly recommend them!!!

Pa
Review №28

My Jet Setter hot tub was electronically dead when I returned from a trip. With freezing weather due that evening, it was imperative that it be fixed. Continental Pool & Spas maintenance technician, C.J., responded. He was very thorough and quickly analyzed the problem and got the system working. Although a new control board was not available, he installed a used board so that my system would not be lost to the expected temp of 20 degrees. Even though the used board or my control panel would notallow the LCD screen to be read, CJ was able to contact the factory tech and working together, they manually set up the system to function with jet activity, heater, and proper temperature. It was not an easy thing to do manually and required diligent attention to detail. CJ was very professional and dedicated to success. He is a great asset for Continental Spa..... keep him.....( and give him a pay raise toensure he stays with you.) -- Pat Jones, LtCol USAF (Ret)

Am
Review №29

Brian was very helpful throughout the entire process, answered all of my many questions about our hot tub purchase, and even came out to help when we first got it! Awesome customer service and we love our hot tub!

Jo
Review №30

Bought a house with an above ground pool last September. We knew nothing about managing the pool. The folks at Continental have been extremely helpful in getting us up to speed. Thanks!

Pa
Review №31

We purchased our Tiger River spa back in 2002, and it’s been an absolutely wonderful investment. It has been Very reliable-all we have had to do is replace the cover a couple of times and maybe have one service call over the many years. We would definitely recommend Continental Pool and Spa to our friends.

Ja
Review №32

CJ was fantastic from the minute we walked in. He showed us each hot tub and gave us features and figures so we could make a sound decision. I would highly recommend him and Continental Pool and Spa to friends looking for a hot tub; especially if they want a healthy alternative to chlorine and get a salt water spa system.

Ru
Review №33

Very helpful people. We purchased a hot tub 18 months ago and recently had issues with the lid. Brian was very helpful getting the lid replaced. We use Continental for testing both our pool and spa and helping us keep both clean and relaxing. Today we had the pleasure of working with Emily to help us figure out the best option for an automatic pool cleaner for our new pool. She listened to our needs and will send us some recommendations so we can order what we need for the upcoming season. Great customer service like this is why I try to buy locally.

Ma
Review №34

My wife and I moved to a home with an in ground pool two years ago. Since we knew nothing about swimming pools we used another company in Omaha the previous owner told us about. This year thanks to Emily and the rest of the kind staff at Continental Pool & Spa I was able to open our pool on my own with their advice. Even having a new retaining wall put in this Spring which dumped so much dirt onto our pool cover that our pool looked like a black swamp, the staff is walking me through cleaning step by step. I think we have found our new pool company for as long as we have a swimming pool.Sincerely,Doug & Mary Larson

Ly
Review №35

We are so pleased with our recent purchase of the Envoy NXT series hot tub. Brian was super helpful and a pleasure to work with during this process. Installation was a breeze. We are in love and so glad we made this lifetime investment. I’m sure we will enjoy for years to come!!! Highly recommend this family owned business!!!

Ke
Review №36

We just had Kevin, Mike, and their crew install our new pool this last fall and we are very happy with all the work they performed for us. We were very impressed with their teams knowledge, professionalism, and attention to detail. They took the time to educate us on the various pool equipment options and choices that were available when we had them design the pool. We were very happy with the personalized and recommended touches that they were able to incorporate into the pools design. We ended up with a pool that will give us many years of enjoyment for our whole family. And, it is good to know that Continental is there after the sale to help maintain pool year after year.

Ma
Review №37

Pool ownership has been a breeze ever since we moved our business to Continental! After making our first mistake of buying our pool from a competitor, our first three years of owning a pool was a nightmare at times. Between algae and back-swimmer bugs, it was always a battle we lost. After switching our weekly treatments to the plan Continental put together for us, we havent had an issue with either ever since. Were now going on our sixth year of owning a pool, and its so rewarding finally having a solution that allows us to simply enjoy it. Very happy with their services!

Lu
Review №38

Been working on a used hot springs tub. The ladies in the showroom helped me with all of the things on there end. With chemicals and filters manual ect. But ended up getting there tech CJ out to help me pull it out. He figured out everything that was needed. Had to replace one board ( got lucky he had it on him) he was able to go above and beyond my expectations. He has made me a customer for life. Thanks CJ so much bro great guy

De
Review №39

At this point was just in need of some advice and possibly parts. The team at Continental, especially CJ listened carefully, and then shared their expertise. I have the parts needed, and know what to do next. It is great to have a source for help in keeping our current aging hot tub usable. Thanks for being there.

KC
Review №40

We bought our first hot tub from CJ at Continental Pool and Spa. Our experience has been wonderful. CJ followed through on every promise and has gone out of his way to make sure we were comfortable with our new purchase. I would highly recommend this company and CJ! Thank you!

Sh
Review №41

Continental Pool is awesome - highly recommend them for pool and hot tubs. They put both in for us this summer and we couldn’t be happier. Their customer service is impeccable and their knowledge is over the top. First pool we’ve had and they taught us everything we needed to know and made us comfortable throughout the entire process. Thank you thank you thank you - we so appreciate everyone at Continental Pool!

Di
Review №42

Excellent product and even better customer service. Very responsive to service calls. The staff is very knowledgeable of their products and supplies that they carry.

Ru
Review №43

We have been using Continental Pool for over 30 years. Continental Pool put our pool in and have opened and closed it every year. We are extremely happy with them. They know the pool business.

Iv
Review №44

Ive had a pool since 1997 & Ive worked with various pool services during that time. This was my first pool opening by Continental & I can honestly say that this was the best pool opening experience Ive had in all my years as a pool owner -- from scheduling right through the entire process. If this is any indication of the kind of service I can expect in the future, my only regret is that I havent worked with them all along.GOOGLE WONT LET ME DO A NEW REVIEW -- SO IM OFFERING THIS ADDENDUM to the above review that I did 10 months ago in order to add appropriate praise for Continental with SPECIFIC SHOUT-OUTS TO EMILY & CJ.My 24-year-old multiport valve wasnt working right, so I went in thinking that I would have to buy a new one. Instead, Emily & CJ patiently rummaged through a parts book to figure out if they had what my archaic valve needed & they made my day by telling me that I did not need to buy a new valve because they could fix my old one -- which they did on the spot, avoiding any potential wait time & saving me something in the neighborhood of $200 or more.How refreshing it is to see customer service that actually provides service and not put-offs or excuses!

Da
Review №45

I came in a few times interested in buying a pool. Emily was great to work with!! One of the best I have encountered in courteousness and approachability. Emily was knowledgeable regarding the product and answered any questions we had! So excited to get our pool and can’t wait to invite Emily over!

St
Review №46

Kevin and Mike are the best at what they do in Omaha! They just finished our pool and we couldn’t have asked for a better experience. Their attention to detail, meeting your needs, responsiveness, and overall quality of the product is world class! If you want a pool, don’t go anywhere else; Kevin will make sure you get what you want and within your budget. Steve W.

Ad
Review №47

Very professional and knowledgeable staff whether you are looking for new products, repairs, parts, or service. Store was awesome! Lots of hot tub displays! Buying from them made it feel like buying from family! Customer for life here.

Ma
Review №48

Cant say enough good things about Continental Pool and Spa. They excavated our old, out-of-date, and dilapidated pool and replaced it with a new state-of-the-art product with all the bells and whistles, all while working within the confines of a very hemmed-in space with extremely difficult access and drainage challenges. It was a truly remarkable achievement, performed on time, on budget, and with amazing skill and precision. The result is a beautifully transformed backyard that our family and friends will enjoy for generations. Thanks very much to Mike, Donna, Kevin, Brian, and the whole crew at both the job site and the store.

Sc
Review №49

Continental installed our hot tub several years ago and it has been great. Recently had to replace the lid and they have made it very simple and easy. Good company to work with.

Cl
Review №50

Absolutely the only place you should buy a hot tub. Amazing customer service, the best brand of hot tub, and incredible follow through. I chose Hot springs because of the quality of hot tub, and you just cant beat the Moto massages, and their filtration makes it incredibly easy to maintain. A family business run the right way, save yourself some time and just shop here! PS Emily is the BEST!

Mi
Review №51

Kevin and the entire Continental team did an absolutely fantastic job with our new swimming pool. The team was great to work with, responsive and followed through in all of their commitments. The end result was better than we could have imagined.It was nice to know that Kevin was the salesperson who originally showed up to our house when we started the process and he was there every day during the construction phase.I would highly recommend Continental Pool and Spa to anyone considering a pool installation.

Da
Review №52

Continental put our pool in 2 years ago and we have been very happy with it! The pool went in quickly as they said it would, about two weeks from start to finish! We have our pool and hot tub serviced weekly by Mike and he does an outstanding job and is very responsive to any questions or concerns we have. I highly recommend Continental for putting in a new pool or pool service!

Br
Review №53

This is our first year using Continental to clean and service our pool. We were lucky to get Mike Sacco as our tech and we couldnt be happier! Hes reliable, pro-active, knowledgeable and communicates about what work he did and anything more that needs to be done. Its been really nice getting to enjoy the pool with little to no work on our part!

Pa
Review №54

My wife and I started out considering another brand of hot tub but with Brian Pawloskis assistance we realized that the Hot Springs spa would best meet our needs. As a real estate agent I am constantly evaluating whether or not I could recommend vendors to our clients. In the case of Continental Pool & Spa the answer is definitely yes.

Ka
Review №55

They were a great help in getting a replacement lid for my hot tub (which lasted 3 years longer than usual). Always helpful when I go in for more chemicals. Love my tub!

Ri
Review №56

Employee sold friend pool vacuum and told him if it doesnt work bring it back and exchange it. He brought it back and in the middle of exchange manager reminded employee if it was used they couldnt take it back. Insane business practices...for a $60 exchange they will lose 2 family pool maintenance and toy business and bad reviews. Dont understand the logic of narrow minded manager..Ben Diggs I got you....

Br
Review №57

As we have come to expect great service from the guys at Continental and we love our new hot tub!

Ri
Review №58

We have had a wonderful experience each and every time we shop there. We bought our tub from them and the service along with the sales has been nothing but top rate. CJ has been the best. I highly recommend.

Am
Review №59

We had a wonderful experience at Continental Pool and Spa! Informative, polite and beyond helpful! Living in Lincoln it was well worth the drive and will use them for our chemical and service. CJ made it an awesome experience!!! He met all our needs and made this a great buying process!

Ja
Review №60

Did not return calls or follow up in a timely manner.

Ca
Review №61

Continental Pool and Spa has awesome customer service! We looked and looked for a hot tub, and realized how important great service is to us. Brian and his team were knowledgeable and always willing to answer our questions. Great experience! We look forward to having Continental Pool and Spa around when we need them!!

Lo
Review №62

We cant say enough about our experience with Kevin and all the people at Continental. They exceeded our expectations on every level, from installation last summer to opening our pool this spring. We are enjoying our pool so far this spring and owe a deep sense of gratitude to a wonderful family owned business. Its important and very appreciated when businesses do what they say they will do and when they say they will do it, so we were very happy with the integrity of this company. Very highly recommended!

Ki
Review №63

Could not be happier with our experience at Continental Pool and Spa. The whole experience all the way down to delivery and setup of our new hot tub was very professional and complete. We had a million questions and Brian Pawloski was very patient with us and got us in the right tub for our budget. Even now he answers my emails very quickly with any questions I have. I would definitely give them a shot if you are in the market for a hot tub or pool.

Jo
Review №64

We have done business with Continental Pool & Spa for over 20 years. We have always been fully satisfied with their products and service. The staff is always pleasant, helpful and knowledgable. The store is very clean and well set up displaying their products. .We highly recommend shopping with them for your pool and spa needs. Sincerely, The Haines Family

Je
Review №65

We put in a 44 X 20 pool with Continental this year and could not be happier. Everyone was respectful, hardworking, and competent. After interviewing a handful of pool companys around Omaha it was obvious that Continental had the most experience, had been in the business the longest, and even offer a maintenance plan after the job is done. They have an impressive show room that made the buying process much more convenient. There are tons of different options to choose from and theyll provide you the pros and cons to each. These guys have not only been building pools forever, they also all have their own pools and hot-tubs and continually personally try out the products! Dont go anywhere else, youll regret it!

Ju
Review №66

The staff at CPS, from the dog on up, are amazing. Its very rare to see the dedication, commitment and overall customer services that CPS portrays every time I walk through their doors. Knowledgable, price considerate and above all honest.

Ph
Review №67

I have been a Continental Pool and Spa customer for over 10 years and have purchased three spas from them as my needs have changed. Their staff has always kept their commitments and are timely in meeting deadlines. The products and services they offer are a great value. Continental gets my highest recommendation. They have a customer for life.

Ma
Review №68

The staff at Continental make you feel like family when you walk in the door. They really help turn your backyard into a paradise and give you the complete experience beyond just putting a pool in the ground. Very knowledgable, honest, and they have the experience to do any project the right way.

Am
Review №69

Continental pool and Spa did a wonderful job building us a dream pool. Theyre attention to design went far beyond my expectations. They treated our pool as if they were putting it in their own backyard.

Ke
Review №70

I started researching hot tubs over a year ago in the Fall of 2014 in anticipation of building our new home the following Spring, so I had lots of time to research this. For an item like this I like to know that I am getting a quality product from a quality dealer. I literally looked at and compared dozens of models and spoke with countless dealers and reps. I visited literally every dealer in the Omaha area and spoke with many reps both in person and via email. I wont mention other brands here but I looked at lots of hot tubs locally as well as online dealers not based in Omaha.As I mentioned, when it comes to items like this it is important to me to know I am getting a high quality product but also equally important is the service behind the product. Do they stand behind what they sell and how is their service before, during, and after the sale?I can tell you in no uncertain terms that Continental Pool & Spa surpassed their competitors by a long shot in all categories. It is THE place to go if you are interested in a pool or spa. Brian and the gang were more than friendly and helpful before, during, and after, the sale. They answered all my questions. I had never before owned a spa but no question was too basic or simple and Im sure some of mine probably were but it didnt matter they always were very friendly in answering all my questions.As for service they were very helpful going out of their way to accommodate my schedule on the installation of our hot tub. Their technicians made sure I knew how to operate all the features and instructed me on the care and maintenance of it too. I should mention too that when I bought our hot tub they allowed me a special offer they were running the following month even though it was not slated to begin for another 2 weeks! They could have just as easily not mentioned this and I would likely not have ever known. Now thats customer service!The hot tub itself has been awesome! We have one of the Envoy series tubs and it has been fantastic! One of the best purchases I have ever made! The care and maintenance has been relatively simple and we have had zero problems. I was a little apprehensive regarding their ACE salt water system but it has thus far been amazing and working fine! We bought our tub in early May. I wanted to wait a while before reviewing this to see how it went and it has been working just as promised with no issues whatsoever! I will review this again at 6 months and 1 year.In short, if you are considering a Hot Tub then Continental Pool & Spa is where you need to go! Customer service (its not just lip service here folks, their customer service is the real deal), experience, technical support, and a quality product are all there! You wont be disappointed!Ken(Oh and did I mention they even have easy 6 month no interest financing?)

Bi
Review №71

Continental installed my 20 X 46 in ground Pool 5 years ago. The whole process went great. I have Mike Sacco maintain my pool twice a week.I couldnt be any happier. If something breaks down, their service is outstanding. If you select Continental, youll be so happy you did.

An
Review №72

We found Kevin and all the staff at Continental Pool and Spa easy to work with. Kevin walked us through the entire process, from start to finish. We ran into some unforseen problems during the construction of our pool, but Kevin was able to work with us to find a resolution and the result was a beautiful pool that Im sure my family will enjoy for years to come.We talked to and got bids from nearly every pool builder in town. While Continental was not the cheapest, we definitely felt the most comfortable with them after talking to Kevin. That being said, they were competitive in pricing, and I didnt feel like they were trying to up-sale us on everything (unlike some of the others we talked to). Very low pressure and easy going.Pool was done relatively on-time (weather didnt cooperate) and turned out as we envisioned.Thanks guys! We would use them again and would recommend them to friends and family.

Ta
Review №73

Great associates to work with. Very friendly. Immediate attention. Very informed on product.

JJ
Review №74

I had the pleasure of meeting CJ at Watkins Wellness this week. He is a very knowledgeable guy and I suggest anyone interested in a hot tub going to talk to him!

Va
Review №75

The professionals at Continental Pool & Spa have been wonderful to work with. After a rocky start to our installation day (due to my electricians issues), CJ made an extra trip to the house to make sure everything was ready for us and working well. Any question we encountered as first-time tub owners was quickly resolved with a drop-by or phone call. The customer service here is amazing, and I would recommend Continental to anyone. And I do!

Ry
Review №76

I purchased a pool water heater from Continental and it broke. Continental told me it isnt their problem and call manufacture. Poor service!

Ma
Review №77

Brian was a joy to work with. He patiently walked us through 2 or 3 models we were interested in and happily answered each of our questions/concerns. The pre-installation checklist was very handy and helped make the transition to a hot tub a very smooth one! The installers also took time to explain the maintenance and cleaning of the unit as well as using the key features. Thanks Continental!

Jo
Review №78

Continental Pool & Spa has been servicing my pool for almost 20 years. They are knowledgeable and very responsive if I have a problem. Mike Sacco, who services my pool on a regular basis, is very helpful, courteous and friendly. Mike aims to please and always does a great job.

Ch
Review №79

Bunch of kids working in there none of them knew anything about pools

To
Review №80

I recently went into Continental needing repair for my newly bought (used to us) hot tub. I had a very short deadline due to my daughters graduation party and was admittedly pretty desperate for the repairs to be completed if possible. The staff was incredible to say the least. Their knowledge of my 20 year old hot tub actually blew my mind. They not only knew my hot tub, but were able to see what was wrong with it from a few pictures that I had took. The service was setup and the technician was there to fix the issues, fill the hot tub and advise us on what chemicals we needed for our first use of the tub. I sincerely appreciate their customer service, knowledge and promptness for assisting us in having a flawless hot tub party. 5 star recommendation and would recommend them to anyone. Thank you all very much...well be seeing you very soon for our tub supplies. Tony Ourada and family

Ke
Review №81

We got bids and talked to every pool company in Omaha before choosing Continental. They were the right choice for sure!!! The owner and his son were very helpful during the whole process. The actual built was amazing. Both the owner and/or his son were on the job working right along side the crew all day long. They completed our pool in less time than they expected and even came in under what we anticipated costs on a few things. We are EXTREMELY happy with our finished product and with the customer service provided by Continental.

Ke
Review №82

I bought a E500 swim spa from CJ and Continental Pool and Spa. The process was very painless and the staff was very friendly and very knowledgeable about what to expect. I highly recommend before you buy any hot tub or swim spa that you talk to these guys. They are super helpful even if you are not as serious as me about my new pool.

De
Review №83

We had a hot tub installed last fall and the service and reliability of this company is top notch. Always courteous, timely and professional. Would highly recommend Jason and the rest of the crew at Continental Pool & Spa!

Ev
Review №84

They are very polite and helpful. They are always there to help. Been coming here for years. They are also great looking people

To
Review №85

CJ is fabulous. We love our hot tub. Best purchase we’ve made in a long time. Great service and great tub

ju
Review №86

I love my new Hot Springs Hot Tub that I purchased from Continental Pool & Spa. The tub is so relaxing and so easy to use and maintain. I would recommend Continental Pool & Spa to anyone on any day! Brian and his team are wonderful.

Li
Review №87

We are very happy with our Vanguard spa! The staff at Continental Pool and Spa are willing to help in any way to make the buying and maintaining process as easy as possible.

Bu
Review №88

Horrible experience. Was told one thing and did something different. Great part was the call back to say sorry Its already been installed.

Ca
Review №89

Weve used Continental Pool for over 20 years, having a hot tub at a previous address and an in-ground pool at present. Their customer service and work is excellent. We highly recommend them, they know what they are doing!

Ch
Review №90

Not very efficient.

St
Review №91

We purchased a spa in November and love it. Cj is great to work with. He made sure the installation went smoothly. Everybody at Continental is friendly and professional. Highly recommend their services!

Sc
Review №92

Best pool and hot tub company in town!

Jo
Review №93

We couldnt have been more pleased with our experience with Continental Pool & Spa! CJ Green patiently worked with us every step of the way, explaining the differences between the models, answering all of our questions and not pushing anything on us. He made us feel very comfortable during the whole buying process. We are very happy with our spa - the HotSpring brand is everything they say it is. I also have to give a shout out to the install crew - they were great as well. We will recommend Continental to anyone looking for a pool or spa.

Ru
Review №94

Love our hot tub! Excellent customer service!

ni
Review №95

Great team at continental pool and spa. I bought a used hot tub and they hooked me up with all the parts and support i needed.Will not ever go anywhere else.

Sp
Review №96

We could not have been more pleased with our experience with Continental Pool & Spa! Kevin and Mike were with us every step of the decision making and construction process, they offered us options, but didnt push anything on us and answered all of our questions and worked with our changing timeline. We will recommend Continental to all of our friends!

ja
Review №97

We were very happy with installation and training we received on how to operate our new hot tub. Its beautiful and we are enjoying it very much. We highlry recommend this company to others. Thanks Brian.

mi
Review №98

From the first day we met Mike and Kevin, they were friendly and honest. They werent going to sell us on using them, but made sure we had all the information we needed to make a good decision and make sure things were done the right way.The customer service is outstanding. The Continental crew worked hard and efficiently in the brutal heat of 2012 to get our pool dug and installed. Mike and Kevin worked with us in every way, answering all our questions in a timely manner during the build and after.I would highly recommend Continental to anyone thinking of buying a pool or spa. There has not been one time that we wished we would have chosen someone else.

An
Review №99

I had an awesome time working with Emily! Thank you!!

Mi
Review №100

We are two weeks into enjoying our new inground pool installed by Continental and we couldnt be happier. We chose to work with Mike and Kevin over several other local companies because once they start your pool, they do not stop (excluding weather) until it is done. Their quality and craftsmanship is second to none. You can also tell a lot about a company based on how they treat their workers. We were so impressed with the crew that installed our pool and how they were treated by Mike and Kevin. Overall, it was an excellent experience and we had ZERO complaints. That usually isnt the case when you partake in a huge project like this. Definitely recommend Continental Pool & Spa.

Information
77 Photos
100 Comments
4.8 Rating
  • Address:2527 S 120th St, Omaha, NE 68144, United States
  • Site:http://www.continentalpoolandspa.net/
  • Phone:+1 402-333-9025
Categories
  • Swimming pool supply store
  • Hot tub repair service
  • Hot tub store
  • Pool cleaning service
  • Swimming pool contractor
  • Swimming pool repair service
Working hours
  • Monday:12–4pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–4pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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