Everyone at A-1 United was professional, personable, and eager to satisfy the customer . Our great experience started with Ben Micek. He took the time to explain our options. He was very helpful in selecting the equipment that was best for us. Next we had great installers, Austin and Avery. They really knew their jobs well, and did not seem to mind my husband watching them! Chris showed up today for the final inspection, and everything was working perfectly. I would recommend this company to all my friends and family.

I was greatly appreciative of the fast response and service after contacting A1 United. I spoke with Benny and he was quickly able to direct me to the service and request I needed to make. Which in turn allowed them to be ready to resolve my issue with my Ac service. Not only did they get a service technician to me the same day as call but was professional personable and treated me as a valued customer only being my first time using their services. I had my system back up and running that same afternoon for an affordable price. Thank you Benny and Rick for your service will be contacting again for annual services and repairs!

I have been a customer of A-1 heating and cooling for years. I highly recommend them. They are always so knowledgeable and professional.

If you have A/C issues call the folks over at A-1. Ive used them for five years and could nit be more pleased with their honesty, integrity and service.AC went out last night and today by 1pm I was back up and running with the house cooling off. Jim was my technician and he took some extra time to answer a few questions and give pointers on general upkeep. He was on time and courteous and would have him back at my home any time. Price for the fix was very reasonable and additional tests done to make sure all systems worked correctly.Overall A1 has done a great job for our family and I am sure they would for yourFamily.Thanks A1 team.

Joseph E. is very professional and kind. He explained to my hubby and I about our thermostat and gave us options. He wasnt pushy at all.. He did a great job at installing the thermostat and got our AC running on a hot day! He values his work and cares about the clients! I would call A1 again and request Joseph! Thanks A1!

Jim was very helpful and kind. He came to fix my wiring and ended being able to help out with more. He was right on time and worked very efficient. Jim gave me tips for if it would happen again. I would recommend this company to anyone in need of HVAC work!

I would give 10 stars if allowed. I called on a Saturday evening and the problem was fixed in less than an hour. I always get great service from A1

Frustrated - we built a new house in 2015 and A1 United Heating completed the Furnace and AC Installation. In the Spring of 2020 when we turned our AC unit there was no AC. I contacted a company who came out and diagnosed the issue as an A Coil leak, they filled up the freon and recommended we contact A1 since they were the ones who did the original install and the unit was still in warranty (to help make things simpler). I contacted A1 the following day, they dispatched a technician two times during the summer and he conducted multiple tests, to tell me that he did not have the right equipment to help isolate the leak. It wasnt until the Spring of 2021 that A1 came back out with a new technician and told me there was indeed a leak and was going to leave me with a $200 bill (for telling me what we already knew). I contacted the Service Manager and let him know I needed a plan as warranty had lapsed during the time A1 was getting the right technician and equipment to diagnose what was already known. A1 did get the new A Coil in and the manufacture provided under warranty. I paid over $600 in labor time for the A1 technician to come out and replace the A Coil. I just received the $200 bill for the technician to come out and confirm what was already known. I contacted the Service Manager to not ask for full credit on the bill, I was happy to work something and pay an agreed upon but he was unrelenting in that I should be paying the full invoice as his technicians made multiple trips to the house (this is not my fault). I work in a service industry and am extremely frustrated at the approach and the unwillingness to understand that I should not be left with this complete burden.

Great service, quick to serve. Im a very happy person. 10 stars if possible.

Ben, our sales representative was great to work with. He listened to us and recommended 3 options of which we chose one. Our installer, Luke, was great as well. They covered the work area floors, removed all the old equipment. Our new furnace and AC work great. Thanks A1!

We had the greatest experience with A-1 United Heating and Air!!! Stan who sold us our Heating and AC units was professional and answered all of our questions. The install gentleman were quick and efficient. Overall the process was easy and stress free!!

So this review does not apply to any actual work they did. I asked for someone to come out and give a quote on moving an a/c unit to a new location on my house. Jim came out and looked and what would need to be done and told me what they could do and how they would do it if they did. However, he went on to say he doesnt recommend nor like to move closed a/c systems as they tend to have problems after moving them. I appreciated the straight up honesty and not trying to sell me some bullsh*t.

Purchased new heating and air system from A-1 -- Outstanding quality and service from start to finish!Thank you!

Caution - A-1 United and LennoxA-1 United installed a Lennox heat pump and furnace at our home in 2013 for the previous owners. Here is what I learned from a recent conversation with the A-1 United service manager. A-1 / Lennox provides a 2 year labor and 5 year parts warranty AND when the equipment is registered at the time of purchase a 10 year parts warranty. The catch is the additional warranty is only good for the original purchaser.Our now 8 year old unit is failing due to a coolant leak so I called A-1 to see if they would stand by the product they sell and their install services. I was not looking for a free replacement or free service, but maybe a discount on the parts since the unit would be under warranty still if I were the original purchaser. The service manager declined to help in any way. He said an 8 year old unit is getting old but when I asked him if thats what he told customers when A-1 sold them a new Lennox he said, No, they should last 12-15 plus years. He also said any failure of the equipment is not A-1s fault but instead Lennox is to blame.So, I would caution anyone from doing business with A-1 United or purchasing a Lennox system. They clearly dont stand behind their install services nor the brands they sell. The service manager quickly blamed everyone except A-1 for any issues.

Extremely pleased with A1 United. Purchased two new HVAC systems. Price was very competitive, install was fast and professionally done, sales rep was responsive and informative. I am a research freak...I interviewed 4 HVAC companies at my residence all on the same day. Each had a BBB rating of A+ and all had good reviews online. After weighing price, product, future support, and reputation, we went with A1 United. I felt like I had such a good experience that I should share it with others because its too easy to only leave reviews when you have bad experiences...and this was a large and important investment for my family and Im very pleased with the result.

Zach is an awesome tech! Fixed our ac fast!

Very professional team from start to finish! So relieved to have a new HVAC system installed by best, now we dont have to worry for a long time!!

I had A1 replace my hvav at the beginning of January they did an amazing job with install the installers were very professional could not of asked for better then the floods of 2019 came and filled my basement to the rafters they were one of my first calls after I got back in my home they sent a guy out the very next day to inspect the unit unfortunately I it was a total loss but I know they will do just as good of an install this time Thank You all at A1

They did a great job with our install for a full HVAC. Had to reschedule last minute for a Dr appt and everyone was very accomodations and friendly. Would highly recommend. Whole experience from quote to install was easy and we love the new units.

Its always fun to learn that your furnace isnt working the first day it dips below 30 degrees... We woke up to a 55 degree house and knew we needed our furnaced looked at, and FAST. After another company came and gave us a quote, only to say they would need to come back out for ANOTHER quote, our landlord got in contact with A1 based on their great reviews. Jim was very responsive and even came to give us a quote on his way home from work on a Friday night. He was quickly able to give us a quote, schedule a furnace replacement for first thing the following Monday, and even advised us to have MUD come out that night because the first company who gave us a quote failed to tighten a valve and we had a pretty nasty gas leak going. Thanks to Jims professionalism, we were well on our way to getting heat back and he saved us from a dangerous gas leak. Monday morning, workers showed up on time (I believe Grant and Rick were their names). They worked hard all through the morning and into the afternoon. They were very friendly and professional, and walked me through all the ins and outs of the new unit. Our heat is now working great, which I am SO thankful for as we approach a Nebraska winter. HIGHLY RECOMMEND A-1 United Heating, Air, and Electrical. We may have been without heat for far longer than we were if it were not for the great service provided by A-1.

Prompt, Professional, TrustworthyWhat more could you ask for?

Great service. They came out quickly and replaced my furnace for a very fair price.

Jeremy did an awesome job!! He communicated well and got done really quickly. He was very respectful and made the expierence of having someone come to my house easy and painless! It was great to have someone come out for a repair who gave me an exact time and showed up on time!!

Would recommend to anyone. Had both furnace and AC unit installed, 1 day install. Arrived on time. Cleaned up afterwards and they were courteous. Price was great through Costco.

Got a very low quote for a brand name A/C that was $1800 less than similar offers. They were able to come in two days after talking to me and they showed up 15 min early. The job was expected to take 6 hours, they had in done in 2.5

We received the best service and assistance today! Thank you!

This service was excellent! Norm showed up with a face mask on and ready to go. I especially appreciate all the steps the company is taking to keep their employees and customers safe during the pandemic. Norm was friendly and efficient.

Was told by a competitor we needed to replace our A/C unit. A-1 came over and fixed the problem to get us running again. Thanks A-1!

Our A/C unit failed as the temperatures started to rise this Spring. A-1 came out to check out the system. Turns out the 20 year A/C unit had to be replaced. Provided a same day quote, and installed the new system and components within 48 hours. Had a great experience with the technician, the design specialist and the installation crew. Did a great job! A-1 is, and has been, our preferred service provider. Highly recommend the whole team.

Great service! We had our AC unit replaced. They were here as soon as possible. Got the new unit installed quickly. Unbeknownst to anyone until we got the new unit started, my blower had fried it’s capacitor. Upon finding this out, they worked quickly and diligently to get everything up and running. Couldn’t be happier with how they handled the situation.

Excellent customer service and very thorough

The good:- Went through Costco and after 6 bids, you just cant beat the price and rebates.- Shawn, our installer, was wonderful.That is where the good stuff ends:- Our salesman assured us that he would be with us every step of the way and that he would be out the day of install to make sure everything was set, we havent seen him since we signed the contract.- We were told that they would be back out in 2 weeks to insure everything was working properly so that we could get the MUD inspection. Two weeks came and went and no word from them. When I called, I was told we werent even on the schedule that it needed done.- Had to call and remind our salesman to send our rebate to OPPD.- Had trouble with the thermostat day after installation. They sent out a technician who did not know what to do and had to call the office for suggestions. FYI....it still wont work right.Really disappointed. Surprised that Costco would attach their name to bad customer service.

Sold me a new a/c capacitor and saved me a $125 service charge. A/C works again, problem solved!

I was told by two other companies that I was out of luck, and needed to buy a new furnace (even though mine was from 2015), and a new A/C unit that would cost me all together about $10K. The odd thing was, these two companies had two totally different diagnoses as to what was wrong with my A/C. A friend recommended A-1, and I got Norm. I was feeling pretty helpless, but Norm was able to pinpoint what was wrong. I believe that man so bound and determined to fix my A/C that I think he would have stayed as late as he needed to. You wont go wrong with this company. I can guarantee it. Norm, you were truly a savior to a young girl, her two dogs, and a cat. I cant thank you enough. I hope this is shared with you.

Incomparable service! What a great experience we had! From the original call to the technician working on the furnace. Friendly, thorough, and reasonable! I would def recommend A1 if you need your system serviced! Even if you dont think you NEED it, def have them check it out so you dont end up w/o heat like we did. Winter is coming!!!! :-)

I’m a home owner that needed a new capacitor for my AC unit. I didn’t really know where to get a new one, but I ran into a kind stranger in an A1 United truck walking into the gas station. He pointed me to their home office of 50th & F where they sold me the piece I needed over the counter. Very helpful all around. I promised them if the capacitor wasn’t the issue I’d be calling them up for their service. I got lucky this time, but I will be calling these guys from here on.

Amazing company to work for. Great quality, they really care about their employees and customers. Definitely recommend using them for any work or replacements you may need done. And if you need a great job it’s a great place to work.

No complaints from me. I called at 8am because the capacitor on my AC unit went bad. They had Jarod to my house by 11am and he was able to get everything working tip top again. While he was here, he even did a service inspection of the unit to make sure there were no other issues. I dont know how competitive their rates are, but I felt it was reasonable to get my home cooling again. Id call them again if I needed service.

Called at 8am for no heat, by 10:15am tech was on-site...took the time to explain issue, answered all of my questions, wrote everything down and was very patient with me! Didnt realize I had an extended warranty (he looked it up for me without asking!) which saved me well over $125...excellent service, friendly, reasonable and trustworthy!!

This company really did a great job!!! From their quick and easy quote to getting us in the next day for a new furnace! They have the BEST price in Omaha... and I got 6 quotes :) Definitely recommend!

Extremely happy with our new AC and heating systems. Temperature control is far more even throughout our two-story home.Ben from A-1 carefully presented and discussed options for complete replacement of our 22-year-old heating and air conditioning systems. He was responsive and worked together with us to select new systems that would best serve our heating and cooling needs for a fair price. Installers Erick and Chris worked incredibly hard over two days, essentially constructing new systems in our basement. The exhaust and intake pipes required a great deal of complex customization to fit neatly into a tight space.A neat job that looks and functions perfectly.

The A1 United sales and service is top notch. They installed our ac just in time for summer and the family has been enjoying it from day one. Sales team and technicians were very informative, friendly and everything was performed in a very timely matter. I would highly recommend A1 United Heating, Air & Electrical to everyone.

So back in November 2018 my furnace was giving up on me, so I decided to give United Heating and Air Conditioning a call, keep in mind because I called on a weekend I had to overpay. So the technician came and he took a quick glimpse and made it sound like a very minor detail, which it was all it needed was a deep furnace cleaning. So the guy took less then 30 minutes doing it because cleaning the furnace cant get any easier. The guy also told me that my furnace should be good for another year. PLOT TWIST, after 4 months, the same problem happened again, literally like I never got it fixed. And i paid overpaid for that service just to get terrible results. So I called the customer service manager but again he had the audacity to tell me that my assumptions were wrong and that he could not believe in a single word that I was saying. I even desperately asked for half the money back but he shut that down way too quick without even taking it in to consideration. I now know that this company does not care about the after with their services nor do they care about their customers satisfaction whatsoever.

They didn’t show up when they said they would kept getting told different things. The work was done correctly once they finally got here. I was not upset at that point. I offered to give a Credit Card upfront they said no twice, waited to see an invoice rather got a construction lien. Hard to pay the invoice with out an invoice. Not the way to keep business going, very disappointing!!

Fast and efficient service from this company. Best price in town! Would definitely recommend for any hvac issues.

Awesome place...they have great work..

From the salesperson to the crew I now have a new furnace and a/c. The project went as planned. Crew was very efficient and meticulous in their work. They were careful of our home and clean up was perfect. I was sold a unit that would update our old unit which came in on our budget. A-1 is customer oriented.

A-1 was great to work with from start to finish. Ben from the sales department really helped us out. When our furnace went out, he got us what we needed within the same week! The install went flawlessly, and better yet they got everything done in one day. The quality of the product is second to none. A-1 has my business for life!

Excellent service on a brand-new install. Everyone from the estimator, the install technicians, and the technician that came out to verify the install. were all courteous and professional. Price was lower or equal to other comparable systems I was quoted. Really listened to what I needed out of my Heating and Cooling system and gave me quotes for only systems that meet my needs.

Tried leaving a review on their site, but if you notice they only allow the praises to be left, not honest feedback. Be cautious.. We had A1 install our new system 4 years ago. The unit has required freon each season since to recharge the system. This year when we called we were told they couldnt come out right away. We called another servicer, who came out and serviced the unit, added coolant and said to call A1 back as the unit is still under warranty and the A coil has a leak. A1 charged us $360 to come out and disassemble the unit to confirm there is a leak (which we had already explained to them), but they didnt have the right part, so he had to reassemble the unit for the time being, then charge us another $700 to come install the replacement coil under warranty. If this situation would have been taken care of on the previous visits from A1, it would have been 100% covered by warranty. Instead, now I am paying over $1k in labor to fix their issue. Shame to see a local company practice business like this.

I had a great, smooth experience with A-1 United installing my new HVAC system. The office staff were helpful with scheduling and payments - always pleasant. Jim was great with explaining my options for a new system. They were able to do the install very quickly and all the technicians were professional and willing to explain what they were doing. They also ran exhaust lines at better angles than the previous unit used. I would definitely use them again and plan on using A-1 United for my ongoing maintenance.

Cost $10k-Sales pitch was good. Everything else was a disaster! Exhaust lines were installed incorrectly-did not pass MUD inspection, Central air unit is so loud I can’t sleep at night.- May have to replace bcus they can’t fix the issue. Follow up from Install Manager was very poor. Took over 2 months to complete. Overall I wish I had gone elsewhere-Beware!

I started my experience with A-1 back in August when our AC was acting up and I went through Costco for an estimate. I had Jim do a whole quote for the furnace and AC at that time. Jim was great explaining what type of units we will need and what best suits our house. At that time we were able to make our unit last a little while longer. Unfortunately our furnace went out last week and Jim was able to find my old quote from August and set up installation for the next day. The installation was done by David and Brandon who were both amazing. They both let me know how it was going and explaining what they all had left. They came at 9:30am and were done by 2:30pm. (We do have a smaller house)When David and Brandon were finished they made sure to go through the new system with me and answer all the questions I had. They were also great putting up with our nosey dog that wanted to help them out. I had a great experience with A-1 through Costco and I cannot thank them enough for getting our unit in during these really cold days and getting our heat back.

My dad needed a new AC unit and Jim treated him with the utmost respect!! I truly appreciated his honesty and the customer service that followed was awesome!! Please go with A-1!! You wont regret it!!

Our air conditioner went out on a very hot Sunday. A1 was able to install a new one on Tuesday! Thank you, A1, for your fast and efficient service!

Terrible I called with a furnace issue on Sat morning and needed it fixed asap they didnt ever call back till Monday morning. I ended up fixing it myself. Poor customer service

I have used them for heating needs since shortly after the home was built. Again they were on time, professional in the work and the rate was certainly acceptable. They got the humidifier on the furnace running again.

I had a pleasant experience with Jim Feder, David, and Chris. I had specific products in mind and told Jim about what products I wanted. Jim found the products I had in mind. He was forthcoming with the services, products, time of installation, duration, and total price. The initial meeting was to the point, informative, and respectful. The installation crew - David and Chris - showed up two days after. The completed the installation and my AC is working again. I was told that A-1 will contact me soon after the installation to schedule an appointment making sure everything is working correctly. Because my installation was done recently, I will update my experience again.

Great service. Very professional. I have had them do 2 units for us and it was completed on time and correctly. I worked with Ben Micek and he was fantastic.

We had a bid from Jim within a few days of my initial chat with one of their reps at Costco. We had a laugh at the duct work from a furnace install last year that was, as Jim tactfully phrased it, pretty rough. Jim wrote us up a bid for a new AC, coil, return boot, and HEPA filter.Everything was installed last week and the finished product looks better than our original setup. Im glad I took Jims recommendation on the air return, as the rebuilt duct is cleaner and more compact. It has created additional space in our utility room to fit a water softener in the near-future. The install crew was quick, courteous, and walked me through the new system.

A-1 put in new furnace and air units. They did a great job. Cleaned up and showed up when they said they would. They also sent a guy out a couple of weeks after the install to QC the install job. I was very impressed with all their people. Most impressed with Ben Micek. He was very good in figuring out what was the best fit. I highly recommend A-1 and Ben.

My brother works there😊😊😊 It’s an amazing company!

A1-United is the only electricians I’ll use for my company Old World Craftsmen, we are a high-end remodeling firm in Midtown Omaha. I’ve worked with a lot of electricians and Scott Taylor and his crew are the best I’ve been able to find. The rates are fair and his journeymen’s competence on Old Midtown homes is exceptional. In fact, his guys and gal have rewired my own District 66 home with panel upgrade, etc. When asked by my clients, city councilmen, heads of universities, etc, I always recommend A-1! Keep it up guys!

We used A1 for a new furnace and AC in our new house. They came by and explained the differences between models and what would best suit our needs. Installation was great and we are very happy with our new unit. Have even noticed a reduction in utility bills due to the efficiency of our new system. Highly recommend A1!

9 hours! Keep this number in mind. I woke up at around 6AM, my furnace was making a funny noise and it was 56 degrees in the house. I called at A-1 at around 0730; the technician was at the house by 0930. Bad card, bad blower, $1100. A salesman arrived at around 1145. He asked some quick question, he did NOT try to upsale us at all. By 1500 in the afternoon, we had a brand new heater. Now, we have a long history with A-1, we got a new Air Conditioner last year; weve had service agreements with A-1 for years. They have always been professional and prompt, but this example was exemplary. We went from broken furnace to fixed furnace in 9 hours. A-1 has my strongest possible endorsement.

Marty came in and sold me the most appropriate unit for our house and situation. He didnt mess around trying to upsell me and get me to buy some fancy pants SEER 9000 system. The whole process was a breeze and Id recommend them to anyone. Their prices and warranties were just as competitive as most other bids we received, but the no-nonsense sales pitch is what sealed the deal. The installation team showed up, set up, and cleaned up quickly and professionally. Overall, I was very impressed with the entire operation start to finish. Would definitely recommend their services.

Extremely easy to work with. Ben made the whole process painless. He made the right recommendations for our home. Ben didnt try to over sell us on a unit/product we didnt need, but did get a whole home humidifier that we had been talking about for years, as well as the correct upgrades from our 25 year old Lennox system.Extremely happy with the service all the way through.

Our sales person was Jim Feder, and it was a pleasure to work with him. He wasnt pushy and he didnt use insulting sales tactics. He wanted us to get the best deal and was very helpful. Neil and Grant did the furnace install. Nice guys!! They put up with our dog who wanted all of their attention, but more important they did great work. They were courteous, cleaned up after themselves, and explained all of the features We love our Lennox furnace! Thank you so much!

Great guys to work with! Also an awesome parts stash on-hand if you have a DIY fix.

I want to thank A1 United for their prompt service. We had used one of their competitors and they told us that we needed to replace the furnace in our home. Jesse Henson was the lead tech, he was incredible, honest and a great teacher of character to the new tech. Jesse said that the heat exchanger was cracked but it was under warranty. A1 United will be very profitable with Jesse training their techs.

Excellent service and follow up. Highly recommend them.

A-1 is great until you need emergency services. I came home to my A/C not working and they couldnt get to me for a few days. I understand its 80-90 degrees this week so they may be busy but I have been a maintenance contract customer for 14 years. Emergency services are supposed to be 24 hours / 7 days a week but apparently not for all customers. I wont be renewing my contract.

Excellent staff! My husband and I were originally going to buy a system through AireServ, and after talking to friends and family, we decided to get another quote—through A-1. I contacted Ben (sales) at 8pm, and within 5 minutes, we set up a time for him to stop by first thing the next morning. Ben saved my family nearly $4,000! And on top of that, we got far better upgrades and warranties than the other company. Ben was very knowledgeable with their HVAC systems and was willing to answer any and all questions I had, without making me feel pressured. The technicians, David and Grant, who installed the system, were fantastic—friendly, knowledgeable, professional, courteous, and timely. I will be a lifetime customer, and will recommend A-1 to everyone. Thank you for everything!

They were quick to do the work however the install was a little janky the way they ran wires and water lines. Also, had an issue with our bill being inaccurate. Pulled up what we agreed on. Threatened us with collections so we paid it.

They are the finest A/C repair any where! Lennox is the finest equipment available. The technician (Stan Gregory) that came Was extremely knowledgeable. I have since used them many times on properties I own. I always ask for Stan!

We recently had our heat go out and discovered it at about 7pm Thursday night. A-1 United Heating, Air & Electrical got back to me quickly that night and provided two options: come over that night and resolve the heating issue, or come first thing Friday morning, 8:30-9am.I choose the morning option and they discovered that my furnace was as good as dead, carbon-monoxide leak and 18 years old. But not to worry, they had a working unit temped in and running by that afternoon with final, button-up, installation on the following Tuesday.Everyone was very friendly, and overly polite. They were even great with my two extra helpers on the project (cats). I would defiantly recommend contacting A-1 United Heating & Air Conditioning for any services that you might need.

I want to start off by saying I have been a loyal customer for over 15 years and I have had A-1 United Heating and Air service two of my homes! I am VERY disappointed with the customer service I received! I called to make an appointment to change the filters in my two furnaces.I was given a date and time frame. At the end of the time frame after no one showed up I called. I was told I wasnt on the schedule but they could still get someone out the same day. When the technician showed up he didnt have the filters in hand, and asked if I wanted him to check the furnace too. I asked how much would that be he said he would have to go to his truck, call and check. When he returned with the filters he told me it would be $110 a piece to check the furnaces plus the cost of the filters. I asked if they matched prices because that was double the price everyone else charges, he said no. I called the office to check and they were very rude and said no to the match. I asked if they had any coupons, again I got a NO! She then yelled that they would have the technician collect what was due! Again, I have been a LOYAL customer of two homes for over 15 years and this is how I was treated. I will no longer use this company!

A1 United responded same day to our emergency with analysis and options that got us back in comfort within a day.

We needed a new furnace and air conditioning units installed just before Christmas and we shopped around looking for not only a good fair price but a company that we felt would be there after the sale and not just get it sold and installed.One company we got an estimate from started at over $13,000 for both units and added a loft of fluff and buffer to the cost that was not necessary. Made every attempt to sell us up on both units.Second Company said we didnt need new units that we probably could get by for a couple more years. Furnace went out next dayBen Micek was our first contact with A1 Heating and Air and Ben was very professional, friendly, not pushy and very very knowledgeable about the systems. Ben understood out situation and determined that we did not need a high end system and gave us a very fair price for both units.A1s installation team was superior and top notch. We heard a noise in the days after installation and they sent out a Tech to look it over and it was the return vent upstairs that was rattling because of the high volume of air that was being drawn back in. Adjusted the vent and it has been great since.A1 Heating and Air systems is the only systems I will recommend going forward -

My furnace started acting up and my immediate thought was that this is going to cost $2000. After looking at reviews for local heating and air companies, I called A-1 United. I was not only pleased, but relieved. Instead of telling me that something needed to be replaced, the tech said it just needed to be serviced. $90 service call fee and 1/2 hour of labor. $165 total cost. I trust A-1 United and will never use any other company.

Absolutely a pleasure to work with. I got my quote fast. I only had to call once to get my HVAC issue resolved. The tech that came to my home was knowledgeable, friendly, and took the time to educate me on a few basic things with my HVAC. Definitely recommend!!!

A-1 has always done a great job taking care of my HVAC to include my Nest. Been a satisfied customer since about 2008!

Just wanted to give a big thanks to Grant of A1 United heating and air. I had a bad pressure switch in my Lennox furnace and he was able to get me back up and running when his competitors were not. Didnt have to order a part, simply made a trip to the shop and returned. Fifteen minutes later and some testing the house was warming up from 60 degrees. Thanks Grant and good luck with your fantasy football!

I called them for an estimate to different companies. We decided on our 2nd choice which was A-1 Heating. When they did the job and it took them a few weeks. When they finally finish it did not pass inspection. Call them and told them when would they come out and fix the issue and when would the city inspector would be able to come out again. They came out and fix the issue in the same week. I called them to see when the city inspector would come out and re-check. Scott Taylor told me that they were not able to get a hold of any body in the city to re-schedule for the inspector to come and check. We were with out electricity for over a month and half and we needed the electricity, I decided to call the city and they told me that the electrician could go on line and schedule a inspection. Told the inspector the situation with the electrician that he was telling me that they could not get a hold of any body to schedule an inspection. Finally the inspector call Scott and next day the inspection got scheduled. It did pass the inspection on the second try. My insurance company was asking for a detail statement from the electrician regarding the work, it took weeks until it finally got done. We had another branch fall off and pull the wires down so we needed an electrician again. It was the same issue as the first one. Call for estimates again we had two companies in mind. We decided to call them again and give them another try we thought they did a good job. Scott Taylor gave me an estimate by phone and told me how much it was going to cost. Told Scott from A-1 Heating to go ahead and do the job I just needed the written estimate to send to insurance company. He said that they can get the job done on the following week. So we were counting on them to do it. When I finally got the estimate it had a different amount. So I emailed and called to verify the amounts before sending estimate to insurance company. Never got an email or phone call back. So I had to call other companies for estimates we did found Mr Electric they came out and did the job the same day and the inspector came the following day, it pass inspection on the first try. He did a wonderful job. Seen the job that this electrical company did compare to A-1 Heating and A/C if I could I would not give them one star. When they did the job for the first branch that fell off and took the wires down it was a huge, huge branch and the wires just snapped. The second time that the branch fell off it brought down the electrical pipe, damage the meter box and burned the siding. All this was brand new put by A-1 Heating. What is disappointing is that the second branch that fell off was smaller than the first one. The electrical pipe was pulled off the siding because they used drywall screws. A-1 Heating use a shortcut on the electrical wire too which Mr. Electric fixed. No stars for A-1 Heating and Air Conditioning.

We would like to begin by saying it’s great to work with a company that truly knows it’s business. We replaced the entire HVAC system in our home and contacted A-1 United for the best resolution to the heating and AC issues we were having. Some parts of our home were never warm in winter and that resulted in additional heaters, in the summer the AC couldn’t keep temp due to the location and age of our home and multiple windows that faced the south. Jim Feder came to the house and was able to diagnose the problem and had a solution to problems, along with pricing and a time line for the installation. All this was done in a single visit. After very professional installation and an excellent staff of installers we now have a very cozy and comfortable home. I’m a realtor and have been and will continue to refer A-1 United to my family, friends and clients knowing they will take excellent care of them. Thanks so much for all you did for us, it was great working with Jim, installers and your staff. Could not be happier!

Find a new company because they cant stand behind their brand new units. They never fixed it properly then told me my warranty was out so its not their problem. My humidifier was brand new when I moved into my house and it wouldnt work properly. I had the service guys out several times, one told me the whole unit is wired wrong so he rewired a few wires then said it should work. I called them again because it wasnt working so a different guy came out. He said the hole where the water comes through was probably clogged so I had to provide him with a pin so he could do his job. They charges me $95 for their guy to come to my house and use my pin to do his job and it still doesnt seem to work properly. Ive spoke with Amber, the owners daughter; she is rude, unrealistic and doesnt get the facts straight. She doesnt care about customers, she only cares about money. I am paying them $10 a month until its paid off and I will NEVER use them again.

Last week our furnace blower/motor went out in our 27 year old unit, so we were without A/C. I reached out to Ben Micek over at A-1 and we received A+ service. He responded immediately and came over to diagnose the situation. He went over exactly what was wrong, what our options were for fixing it, quoted us out several options, and let us decide without any pressure. Shortly after we called him back; his crew was out the next morning installing the new furnace and hauling out the old one. The crew was super friendly and took great care of us. I will be highly recommending A1 from now on. Thanks for the great customer care Ben!!

What a pleasure to work with Ben and A-1 united Heating & Air Conditioning. Ben worked with us to choose the right units for our house and didnt try to sell us something we didnt want. Service technicians were friendly cleaned up as they were working. I would recommend to anyone needing service or replacement of their furnace or A/C units.

They replaced our ailing AC unit quickly without muss and they discovered a leak that they notified us of and even cleaned up a lot of the spill. Probably saved us thousands of dollars in damages. After we replaced it we discovered that the tank was just done, rust and fatigue after 15+ years. Thanks folks!

Every time Ive had an issue with our geothermal system, Ben Micek with A-1 has always came through and got my system operating the same day. Weve had trouble on two occasions in below freezing temps with parties scheduled later in the day-the parties went on as planned! Exceptional, fast, knowledgeable service with no complaints. Thanks A-1!

Awesome place awesome people

Had AC and Furnace replaced. The technicians were very nice and knowledgeable. They went above and beyond by routing our humidifier outside for control at no extra cost.

Had A-1 United install a furnace in 2015. Running great! They recommended one with a variable fan speed. Always toasty warm and heating bill down 20%. Win Win.ThanksBob Berger

Look no further! A1 United Heating and Air provided the best experience weve had dealing with anything home related in a long time. Damon Hill was very professional and personable. He broke down our options for replacing a whole-house HVAC vs a patch to fix our broken heat pump. And get this...we were not oversold on what we needed. We opted for a complete replacement and couldnt be happier. All rooms in our home are the same temperature as the thermostat reads which we never had before. The office and bedrooms were always 4-5 degrees cooler in the winter and much warmer in the summer. And boy is this unit quiet! From estimation to installation this was a home run!!Thank you,LD and Jen

My furnace went out this December in the bitter cold. I called A1 and they were here within an hour. They installed a temporary furnace that day. Jim Feder also came out the same day to quote a new furnace. He gave me options and listened to what my needs & concerns were. I compared prices and companies, choosing A1. I would highly highly recommend A1. Every one of their employees that entered my house was very friendly, professional and courteous. I will be using them to service my AC in the spring.

The first hot day of the year and my A/C went out. Jim from A1 came out and gave us a couple of different options for our situation. Unlike the other vague proposals we got, his proposal was specific and detailed. The price was not only lower, but I felt confident I was buying what I needed. They were able to get a tech out the next day and installed the new unit. Im very pleased I chose A!.

TLDR; Only recommend if you graduated from HVAC school…We bought a new furnace, ac unit, and coil under 2 years ago from A1 with a price tag over 10k. We recently came home from the hospital with our newborn to find water all over the basement and the furnace unit dripping water. We called A1 and due to the high heat they couldn’t get anyone out for a week.So I cleaned out the outside unit, changed the filter, and shut off the ac overnight for 12 hours thinking maybe the coil had frozen up. That did not resolve the issue and so I called A1 back and asked if it was under warranty and they said yes and that they would have someone out at the end of the day.The service tech gets here at 5 on a Friday and says he can’t find anything wrong. Begins to say that it may be the coolant shutoff valve is stuck and causing it to freeze. So he got the part number and that he would order the part and have someone out next week. He was getting ready to leave and I pointed at the water and said that it has been doing this for a couple days now and that i shut the unit off for 12 hours turned it back on and this happened again almost immediately. I said i didn’t think it could be a freezing issue. He said ok well i guess i could open it up and look. I said yeah do that. He found that the drain inside the unit was plugged so that the water was not draining properly. He said he didn’t check it because the unit was so new that it would never happen. So he cleaned that out and presto, problem solved.Now i am thinking to myself that maybe this water leakage caused some issues to the furnace unit, and since its under warranty I just wanted someone to come take a look. So i call A1 and left a message for a service manager named Rich. He called me back and one minute into the phone call and Rich is belittling me with quotes like “You should have known not to run it with water coming out of it”, “that wasn’t very smart”, and proceeded to correlate it with driving a car leaking oil. No kidding Rich. I know its not ideal to do this but under the circumstances i didn’t have many options. Oh and I had three contacts with your company and not one of them said to turn the unit off. You would think maybe the service guy would have mentioned that while he was heading to the door if it was a so call “no brainer”, Rich.A couple more minutes into the call and I just wanted to know if this was going to happen again or if there is something wrong with the unit. He says “I don’t know i would have to look at the service ticket”. Well Rich maybe you should have done a little research before returning my call. So he said he would talk with the service guy look at the ticket and return my call in the afternoon.Shockingly, I did not receive a call and left another voicemail the next day. Rich calls me back and notifies me that they can send someone out to look but it will cost me since this is not part of the warranty or service contract. Wow. Ok well even if that is true, i would like to think that A1 would care just a little bit to send someone to make sure a product they sold did not damage another product they sold, all under warranty. Thanks Rich. So, I asked what was blocking the drain, and once again his amazing response “Well i don’t know, you should have asked the service tech to empty out the shop vac”. Ok Rich, I’ve had enough. I’ll just go ahead and pay one of your competitors to come take a look.

Omaha A1United Heater and Air Conditioning. A1 Plumbing, Heating, Air Conditioning, and RefrigerationTechnicians and their general manager are rude and unprofessional.They went to my house charged $90.95 to clean a sensor. They heater wasn’t yet working as it should.I called again and another technician came who identified apparently a second issue and to extra charge $400.00 and didn’t want to apply what was paid couple days before for poor service and doing nothing.His technician Mark was rude, raised his voice and didn’t want to leave my property – just an unacceptable behavior. Today I faxed a letter to the owner, Mr. Barr and their management team but they care less and didn’t apologize.Shame on them. They shouldn’t be in business. If they continue practicing unethical behavior they won’t be in business for too long. Shame on them! The DONT deserve to have any customers.I contacted the BBB for a refund. ZERO stars for them. ZERO!

Thanks to A-1 and there friendly staff for their prompt service in getting us a new AC unit when ours gave out on the hottest week of the year. The tech , installers, and Ben Micek were all knowledgeable and skilled at their jobs.

They severely undersized our air conditioner. Our second floor would reach 83 degrees when the main floor was set to 74 degrees and the outside temp was 92 degrees. The air conditioner would run consistently from 12PM to 11PM on most summer days. After several months of sweating at night and fighting back and forth where they claimed our new Anderson windows didnt sufficiently keep out the solar radiation, they finally upped our condenser from a 3 ton to a 4 ton and it can barely keep up now. I would highly recommend using another company.