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Walmart Auto Care Centers
5955 Zebulon Rd, Macon, GA 31210, United States
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Va
Review №1

Very unprofessional, a line of 7-8 people and only 1 person waiting on them. Dont ask me what the other 5 employees back here are doing because they werent working. They should not have been in this area if they were not working. There was nowhere here when I got here, no cars either. But she tells me mine is not ready, but its also not one of the ones theyre working on?? Where the heck is my car??

Do
Review №2

Amazing service with low prices

Ro
Review №3

The managers professionalism was a significant departure of the conduct I would expect of a Walmart employee. She was on the phone while providing service to us and she also tried to make her subordinates look bad in front of us. I personally believe customer service training should be in place for such positions in the company. Dont just hire anybody off the street. When her subordinate told us there was no oil in the car, she added, thats what you have a man for. He needs to check your oil. I did not respond because of my character and humbleness, but I even moreso I was confused because we were there to get an oil change... Unfortunately, as awesome as the service was by her subordinates, because of the manager, we will not be back.

Zi
Review №4

They left a cap off my tire and the lady said u are the reason we stop putting air in ppl tires

De
Review №5

Employees were walking around like they did not want to be there. I came to get one tire put on and it took them an hour and a half to do it because they were lollygagging around. They also tack on unnecessary fees and act like it is a problem when you do not want those services that drive up the total cost.

J
Review №6

Unfriendly and unhelpful when you first arrive, but it gets better. The service takes longer than most places, but it’s a good price

Hu
Review №7

Would help if they knew anything about tires.

Me
Review №8

The service is extremely slow, the employees are rude and uncoordinated. The mechanics move at a snails pace, clearly paid by the hour and not by the job! The prices are more reasonable than most though so I guess you get what you pay for

Ph
Review №9

I enjoy coming to this Walmart. Its always clean. I can find what I need & more bargains than the other one in town.

Lo
Review №10

The mechanics dont want to work. They are rude, have bad attitudes, and zero customer service skills. The ones in the inside that check you out are just as bad. They play behind the counter and ignore customers.

Za
Review №11

Their time matters more than yours. I show up right when they open at 7am and after waiting 30 minutes, I’m told the people who do tires won’t be there til 9.

Ca
Review №12

Tire a lube,The tire and lube center turns customers down before the actual closing time. When you arrive 15 to 20 min before close with no wait for and oil change. The tire and lube center will turn you down because they have to close before the associates get overtime. If they have to perform an end of shift rotiene they should close beforehand to prevent customers from antisipating they are still open. They need to change hours or better manage associates. We even called beforehand and were told they were open untill 7pm. We called and spoke with a manager after being turned down. From talking with the manager I was left feeling that it wasnt a big deal. Seem to me like it happens often. Dont wast your time, plan to go to another busisness that wants your busisness.

Da
Review №13

The mechanics dont want to work and the desk employees dont want to be there. I dont appreciate being talked down to while only receiving horrible customer service. I will not be back!!!

Ma
Review №14

Worst customer service ever in the tire department

jo
Review №15

Called a lot and no one answers. Not good!!!!

Jo
Review №16

Walmart place me on hold for 40 minutes. Employees were rude and I dont recommend to speak with the auto department

Information
3 Photos
16 Comments
2.3 Rating
  • Address:5955 Zebulon Rd, Macon, GA 31210, United States
  • Site:https://www.walmart.com/store/2890-macon-ga
  • Phone:+1 478-471-8968
Categories
  • Oil change service
  • Auto parts store
  • Car battery store
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Quick visit:Yes
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