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Dixie Nails & Spa
4800 Dixie Hwy, Louisville, KY 40216, United States
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fe
Review №1

I’ve been coming to Dixie nails for over 2 years now. The last few months my pedicures have gotten sloppy rough and now not clean! If it wasn’t for Kenny doing my nails i would not come at all. Spoke to manager about my issue and she had her “mom” do my pedicure then came back and Judy did my pedicure first time perfect 2nd time she cut my cuticles so low which caused an infection and third time pedi bowel was filthy water wouldn’t drain and instrument where not clean! I hate to leave bad reviews but when i feel like my issue is not taking seriously as a customer then i will noLonger support that establishment.

Me
Review №2

Today was my first visit to Dixie Nails & Spa, and I will definitely go back. I was able to sit down and get my nails done immediately. The salon was clean, and they had several colors to choose from. I recommend getting your nails done there.

La
Review №3

Terrible manicure experience, he didn’t even shape my cuticles and shape my nails. He then aggressively insisted that I pay before he even touched my nails. I know Dixie highway isn’t Beverley Hills but they could do infinitely better

Ca
Review №4

Tracy is amazing! I had so many problems with my feet and they are actually getting better since I started going to her!

Ca
Review №5

They are so good at their job, love these people very much, I tell my friends, my sister is a 10 year year veteran, ask 4 Mr Kenny ❤❤❤❤❤❤❤❤❤❤❤❤

Sy
Review №6

Google has repeatedly deleted my review as to why I gave it 1 star (would give it 0) for reasons unknown! Basically waste of money, unprofessional, horrible customer service and horrible results!! (I paid $100 for this set and my toes when I shouldn’t have paid them for these results )Update: the nails were soooo thick that a different nail salon couldn’t get them off easily. It was very painful to get this set removed.

Ro
Review №7

Kim and Tam keep my nails and toes looking great. Great work ladies.

Au
Review №8

My nails were chipped not even 2 hours after i left. It was a botched jobLast time they were amazin depends on who u get

Su
Review №9

Dixie nails is 100% my go-to place. I had Ally today and she made me absolutely fall in love with my nails, my friend got Kenny and she loves hers as well. Thank you dixie nails!!

Ca
Review №10

My experience is always great with Tracy! She is prompt on getting me in, she gives me what I ask for and at a price I cant refuse.

JA
Review №11

Great place. They do everything you would want. Wine me please. Its always busy so must call and schedule otherwise you will be waiting

De
Review №12

Parking lot has lose trash. Bad neighbor to residences & business that care about our property values. Please make provide trash cans.

Ad
Review №13

Im very loyal to this place now, kenny is my favorite but everyone Ive seen does amazing work. Also all employees are very sweet and they really do aid to you as a customer.

ar
Review №14

Every nice and friendly atmosphere

St
Review №15

It literally looks like a 5 year old painted my nails and feet. I will never go there again!

El
Review №16

Fantastic service 👌We came in with a large party as a walk in and they took amazing care of us.

Ta
Review №17

Nice and clean place Enjoyed being there to get a petacure

On
Review №18

Love it. At a little expensive side but its worth it. Always ask for Kenny table 3, Stacy table 2 or Kim table 1

St
Review №19

Place to get your nails done 💅🏻 Ask For Kent or Lien

Ch
Review №20

I went in for a fill in & pedicure. The pedicure was decent, not the best, but she did ok. The technician that did my nails? Horrible. She broke a nail from being entirely too rough, didn’t have me wash my hands to clean them a bit, got polish everywhere & overall did a poor job. Never asked for a cut down, never asked how i liked it, nothing. And i regret leaving without showing her what a terrible job she did. After that horror, i was charged for more than what i came for :)

ta
Review №21

Johnny did a great job. He took his time despite them being busy and really gave me what I wanted. I will definitely be back to see him

To
Review №22

Amazing service. Love my nailsStaff was very professional

Ja
Review №23

I had my nails done with last week. I think it’s called chilac? Anyways... I came in this Monday to get my nails redone because both of my index fingers are already peeled off. They open at 9am per their door and their website. I have work at 10, and my index fingers should only take but a 5 minute fix. I got here at 8:30 thinking I’ll beat the crowd. Waited till 9:20, still no one in the salon. If you run a business you should always be on time, no excuses. It’s so unprofessional. I have tipped them very well on previous occasions even if I wasn’t satisfied. It feels like a slap in the face. Leaving now. Still no one here. I wasted an hour of my life that I won’t get back! Thanks!

To
Review №24

Kimberly is Great 👍

Sh
Review №25

They did some upsaling without my consent. They herd people through there like cattle

De
Review №26

Kent was great! My first time here, nails & pedicure was great. Will definitely come back.

My
Review №27

Came in and said I needed a soak off and new full set the nail tech literally argued with me about taking this set off. Even after telling him Ive had it for 5 weeks (which I shouldnt have to do at all!) he still wanted to argue in front of other customers about what services I was paying for. Hope this eventually teaches them a lesson, as I know losing one patron wont really hurt, cliché but the customer is always right!

Ke
Review №28

If I could give this place a zero I would. I went in for a pedicure yesterday which was done by HUONG. One of the worst pedicures I’ve ever had. I had to ask her to trim the cuticles around my toes, my toenails were cut crooked. She put oil on my legs to do a massage, rubbed oil on each leg for about 20 to 25seconds and never touched my feet. She then proceeded to paint my nails which was very sloppy. It is near impossible to communicate with an owner because of their poor English skills. I was supposed to get a manicure too but I did not. I wasn’t paying for another service there. I had a bad experience once before but decided to give them a second chance. They will not get a third. I wasted $33 on something I consider a treat and should be relaxing and it was neither!!

As
Review №29

The best nail salon in this area!!! Great service with quality nails. Would recommend to anyone!

Br
Review №30

It is pretty inside. But be careful and check because they may be using MMA monomer for acrylic nails instead of EMA like they should be

Ke
Review №31

A nice job on my Manny and my Patty

Be
Review №32

Very nice and did a great job

wo
Review №33

Judy did a hell of a job trying to match a picture i had brought in. Definitely gonna be my go to place.

Fe
Review №34

Always have the most excellent experience at the spa

Je
Review №35

First of all, Kim was very rude and rushed through my nails they fell off after a couple days and was talking on the phone the WHOLE TIME!! They didn’t follow CDC guidelines and were completely unprofessional. Nails looked fine but once again we’re rushed and didn’t last long and were overpriced.

Pa
Review №36

The nail technician I had wasnt knowledgeable enough for, will go back to lillys on hursboure

yo
Review №37

First time and i love it.

Am
Review №38

Loved it and my nails

Co
Review №39

The service was going ok until some of the foot scrub they used fell on the floor and he wipe it up and put it on my feet. Will not be returning.

JE
Review №40

My favorite nail salon! Always friendly service and pretty nails!

Jo
Review №41

Love Kent!! Hes really good at what he does!! Will never go anywhere else!!

Sh
Review №42

They messed up my eyebrows, the inside was not clean.

ga
Review №43

Poor customer service

Kr
Review №44

I absolutely love this place! I refuse to go to any other nail salon!!! The staff is amazing and will do anything to make sure u leave happy!!!

Al
Review №45

Great service

lo
Review №46

The man with grey hair and really short nails did an amazing job! He was hilarious and super focused, he was never rude or disrespectful. I am going again! My new go to nail shop.

Ro
Review №47

Online hours posted are different than store hours I even called to see if I needed an appointment was told they close at 7 to get there n they close at 630

ly
Review №48

Kent provided GREAT service. He has integrity, he takes pride in his work and most of all, he offers great customer service. I had an AWESOME Sunday afternoon experience.

Da
Review №49

Amazing

aj
Review №50

Where I always go. Great service. They do stay busy so this is not a place you get in and out quickly. So be prepared to wait.

No
Review №51

John was ok good massage but pedicure wasn’t very good, still have nails cutting in. Nail was done after not doing as I asked they were completed looked ok but lifted after about a week and a half. Now I got to Le Nails Robert does mine

Di
Review №52

Judy was a sweetheart. Treated me so well. Beautiful person. I cant wait until my next visit

Ch
Review №53

Took my niece in for a birthday present, did not have appointments. Got in right away we had Tracy! We loved the experience! I recently have moved here from Montana and have had bad luck at nail salons. We then proceeded to get a full pedicure and Johnny did my niece I had tracy we had a very enjoyable experience! Also cost me alot less than I expected!!! Amazing

Pa
Review №54

Tracy did a pedicure and facial wax. My first visit of many. Very happy with the service and kindness. Pricing very reasonable.

Ch
Review №55

Tracy did amazing got me in quick, didnt rush. Loved the humor .

A
Review №56

First time coming here and tracy did an amazing job. She paid close attention to details. Definitely will be going back!!!

Da
Review №57

Did a great job and loved talking to Kim!

Ra
Review №58

Awesome Salon...lil pricey but I dont mind. Kim did my daughters nails for Prom...she actually fixed them from a prior salon. Gave my daughter what she wanted and made them Beautiful. Yes, I recommend

Br
Review №59

Very rude, unprofessional, and nails and toes were two different colors

Kr
Review №60

I love my nails. They have everything all new stuff you are looking for. I definitely come back for my nails again.

Ad
Review №61

Tracy is the best!!! She did such a good job, will be going back to see her!!!

Ky
Review №62

Fast and good service

He
Review №63

Great pedicure!

Ti
Review №64

I came 8/19/18 @ 2:30 it was very busy got seen at 4:05 the staff was nice but the way they do their nails is horrible. I got polish change on my feet. I got acrylic dip and they are lumpy, outside my cuticles and my nails are uneven very uneven. My nails got done by the guy far to left at the end. I do understand it was busy but to rush and know youve made mistakes and dont wanna fix is the absolute worst. I will never go back again very unhappy with the look specially when I paid $45.

Ni
Review №65

Great Service. Nice staff that know their profession! Thanks Kim!

Ho
Review №66

Love my girl Kim, shes been doing my nails for years. Always satisfied 👍

Ti
Review №67

Great service & nail work

De
Review №68

Great nail salon i went here with my mom while I was in town they have great service except for one lady I cant rember her name but she seemed to have a problem with doing my feet at the last minute but luckily someone else didnt mind doing it.

Ro
Review №69

I love Kimberly! My nails are a work of art! She is awesome. Thank you Kimberly!

St
Review №70

Ive never had a bad experience. Staff is the sweetest in town. Loyal everyother week customer for over a year. No nickle and dimeing, very affordable and upfront on prices for upgrades like art and foil.

Je
Review №71

Terrible place to get a manicure. $20 and the polish is old. The man had to put three coats on because the drying fan was clogged with what appeared to be a cotton ball flying out threads which embedded in my wet coating. I also DID NOT see them use STERILIZED equipment. The whole process was a waste of time. I wish that I paid with a credit for as I would have fought the charge. Spent 45mins in overpriced shame of a nail salon.

Al
Review №72

Alwats great been going for a year now

Jo
Review №73

Kim is the truth! Love getting my nails done here

Mi
Review №74

I had a horrible experience here. I entered the shop a little before closing, but was told by the receptionist that I could still be seen. Kent is the nail tech that usually serviced me, I attended regularly, and I also always tipped him generously. However, when I began to pick out a color, Kent proceeded to raise his voice and yell across the room in the midst of other customers that they were closed and I could not be seen. I was embarrassed, and it was very unprofessional. My entire family patronizes this nail salon on a regular basis, but we will all be taking our time and money elsewhere.

Di
Review №75

Nails looked great!

S
Review №76

Very professional and nice. My nails look and feel great.

Br
Review №77

If I could give 0 I would. I walked in, the guy asked me what I wanted and I literally said “long stiletto all black with 2 nails marble on each hand”.. While I’m sitting there I can here the workers so rudely call me “complicated” to another costumer cause they heard me tell the nail tech what I wanted, I mean I thought what I said was pretty simple. he then proceeded to pull out the nail shape chart cause he didn’t know what stiletto meant (I should have got up and walked off right after that cause ANY professional nail tech should know what “stiletto” means!!) after I pointed and said “the pointy one” he grabbed the nail colors and said pick one, I told him I wanted black and then he calls my sister over and saids help her pick a color, I looked at him crazy and felt like he was just being rude but I politely said no I’ll just stick with black. He gets started on my nails and doesn’t even ask what nails I wanted marble on and just puts it on whatever finger he wants, but then realized after trying for a hour that he doesn’t even know how to do marble?! (Keep in mind they advertise marble on their nail colors) So he has someone else try to do it, she gave me cow spots! I told them I didn’t like them so she grabs my finger roughly and starts to file it off, I told them if they couldn’t do the marble I would just take all black nails. One of the workers had suggested Crome so I picked the color Crome that I liked witch was a purple silvery color, he gave me green... GREEN. I’m not happy with my experience AT ALL and will be going somewhere else today to get them fixed.

Ja
Review №78

I love Dixie Nails, been going to them for short amount of time but theyre friendly and care bout how ur feet n nails look

Ta
Review №79

Nail Technician took great care of my nails with great attention to detail and abundance of colors to choose from

Ti
Review №80

Great service, they were fast. I was in and out with alot of ppl waiting. It only took about an hour because they have several employees.

Ch
Review №81

I love Tommy, he takes his time and does a great job. However, i was short on time and had to go to Johnny thinking that was a good choice. I asked him one simple question and he responded with “ i know how to do my job” #Lies he did a horrible job from the fill-in to the polish! He will never touch my nails again! And to add i told him that my nail was cracked and he said yeah ok ok, and not even 10 miinutes after he did my nails it broke!

Ro
Review №82

Been here a few times they do okay nails

Gw
Review №83

Great staff, always fast service. Go see John.

De
Review №84

I love Kimberly to do my nails!

De
Review №85

This place does awesome nails.

Pa
Review №86

Excellent job. And NO waiting.

ca
Review №87

They sat me in a seat and said they were going to do my nails and ended up doing a Caucasian womans nails who didnt have an appointment

Li
Review №88

Wonderful, staff absolutely best in town!

Pa
Review №89

Tracy did a great job on my mani/pedi

Da
Review №90

Tracy and Kenny are the best ❤

Ev
Review №91

Nice and fast

So
Review №92

This is the most awesomeness place ever

Re
Review №93

Great service all the time

Te
Review №94

Tracey always does a great job

Kr
Review №95

This place is amazing!!! Very friendly and great at what they do!!!

Aw
Review №96

Kim is the Best! Very friendly environment

De
Review №97

Love getting pedicures at this place

Li
Review №98

Very friendly and professional

li
Review №99

They do great work

ni
Review №100

Great quality and service

Information
47 Photos
100 Comments
4.3 Rating
  • Address:4800 Dixie Hwy, Louisville, KY 40216, United States
  • Site:http://dixie-nails-spa.edan.io/
  • Phone:+1 502-618-1813
Categories
  • Nail salon
  • Beauty salon
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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