Dont forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking a place. They compare hundreds of booking websites and typically will have rooms a lot cheaper compared to others! Youre welcome :)! This hotel is one of my favorites in this area. I have been staying here for years. If you decide to stay here you for sure wont regret it.Very elegant place. Rooms are really nice & bathrooms are very modern. The pool is nice, not very big & not heated very well but its a nice area. They provide towels for you to use. Hotel is very clean & well organized. Highly recommend!

Very nice Hotel! I stayed for one night for a show and enjoyed my stay very much so. Great bar and unfortunately could not try the food. Room was nice had a sweet and is old fashion. Very nice stay.

I didnt exactly stay here. Just stopped for a brief visit.The only thing that is incredible about the LA Westin Bonaventure is that their elevators are INCREDIBLE! Fully scenic and give great views of the city!

This place is so cool. Theyve filmed a whole bunch of movies here and when you walk in, youll clearly see why. The bar in the middle of the lobby is very cool. They have restaurants and shops inside too (kinda like a small mall). Staff is very friendly and helpful. I would go back just to grab a drink at the bar. Also a very popular place for conventions. Highly recommended

Stopped by to see a friend that was staying there and its such a massive hotel you can easily get lost. The reception staff was helpful, they do offer a very affordable rate in the evenings and thru the weekend. You can get a room there for less than $100. Check it out!

DONT WASTE YOUR MONEY!!!! The rooms are nice. The view is beautiful. However, for the price of this room its definitely not worth it. I booked 4 nights here and Im currently laying in bed on my 4th night writing this review to help others not make the same mistake I did. For starters, All double bed rooms at this location are FULL SIZE beds The website does not specify and its misleading and makes you think its 2 queens. They are a little bigger than twin size mattresses. My refrigerator was broken I told the clerk on day 2 and they never sent anyone to replace it. The water pressure is extremely low. I felt like I was taking a Military basic training shower. The bed sheets and covers are very cheap and uncomfortable. They slide on the floor every night. Toilet paper is very thin and hard as well. Its a beautiful hotel but Im vacationing with my family and for the price of these rooms it should be much better. I told the clerk and she gave me $50 voucher to use at the bar. Marriott and Westin please DO BETTER!!!

The best hotel in town! Truly comforts of your home while away. It is our usual holiday to spend on the beach. Not this time. We spend our holidays here in the hotel, as my friend referred to me. I am glad we did because the place was amazing. The kids love it. And the staff was very accommodating and hospitable. We surely come back here again for a future stay. The best!

Very elegant place. Rooms are really nice & bathrooms are very modern. The pool is nice, not very big & not heated very well but its a nice area. They provide towels for you to use. Hotel is very clean & well organized. Highly recommend!

This hotel is the biggest and oldest hotel in town. The pool area was very clean and the children enjoyed themselves. The garden was well kept and the staff was very diligent and accommodating. The trees, flowers, beautiful garden that surrounds it are amazing. This is a perfect hotel for me. Highly recommended!

Ive been coming to this hotel for events for years and always enjoy it. Never have stayed here so can only speak to events. And restaurants too.

This hotel is okay, but is not as good as most other hotels in the area at this price point. To begin, the lobby is very dark. Entering the hotel after being outside in the bright sunshine is like walking into a dark movie theater. I am not exaggerating here -- I had to wait by the entrance and let my eyes adjust to the near darkness in the lobby before I could even determine where to go to check in. The rooms themselves are clean and reasonably nice but lack the attention to detail that I prefer. For example, one of the latches on the closet door in my room was broken, so the door would not remain closed. Not a huge deal, but a bit annoying. It seems to me that the housekeeping staff could easily report issues like this to maintenance, but apparently such a policy is not in place at this hotel. Finally, the hotel management has chosen to save a few cents per room by eliminating some niceties that are usually standard at most hotels at this price point. For example, they use low-quality toilet paper in the bathrooms and do not include items like Q-tips. Overall, my experience at this hotel was reasonably good, but I will almost certainly choose another hotel in the area for my next stay.

Never staying at this place again. Reached on a Friday evening after booking 2 weeks beforehand & 8 hours of drive, only to find out they have no parking. Private parking is expensive. The front office staff lady was rude. We did not get the double bed bedroom we asked for and instead got an extra small bed rolled into our room after complaining. Not a good experience at all.

Nice place, my first room was amazing with an amazing view my 2nd room was moved due to a fire on my floor was a little outdated. Breakfast food downstairs was great and staff was very kind. Nice Hoel I highly recommend this place.

This hotel comes highly recommended by all of my peers and colleagues. I spent the last two days here, and I am so thankful that I was able to enjoy your magnificent setting and exceptional services. I was very grateful to your staves for their excellent treatment of me. When it comes to the setting, it is very calming. Thank you so much, gentlemen! Next time, Ill see you!

Really nice view and a huge hotel! The only thing I didn’t like was that I called ahead asking for early check in and they said not until 12 and that’s about time I get their and so I went to the front desk and waited for 40mins because there was two front desk and they’re both busy attending two people who’s complaining. When it was my turn they just simply said we moved the early check in to 1pm and hasn’t even called or said anything to me. Just disappointing. The room was small but aside from that everything was good with our 5 day stay

I just had the most wonderful treatment with Shiena. This staff has miraculously transformed my terrible feet with her pedicures. He was also very friendly and professional while doing his task. What a nice service, guys! Highly appreciated work was done! You definitely deserve to be highly recommended!

I stayed here during E3 by accident. I was in town for a wedding. The hotel was awesome. I kept expecting to find Arnold in the elevator riding a horse. Also this was the space ship from interstellar, my room was shaped like a pizza wedge and had a great view of some other buildings and things.

The room has great views, very clean and the staff is very helpful. The only thing I didnt like is that parking is an extra cost. It doesnt make sense the hotel charges guest for parking each night. Just a note if you have a vehicle 6ft or taller, you might not fit in the parking. Overall great experience.

Nice place to stay or if you are low in cash dont worry bring your tent and you can on there Sidewalk!!!!

Huge hotel with lots of movie credits. If you stay, must visit at top for food and revolving floor.Id stay again. Only downside was the valet parking. Very slow and congested. Lots of people clogging all up too. Needs a fix!

This hotel is in a great location, pretty extensive, with lovely decor and a nice view depend on where your room is facing. Customer service and housekeeping were excellent; it deserves more than three stars but not having a microwave on each floor didnt work. You have to go to the bar where theres one microwave and a line to microwave your food and make sure to check your food before leaving too.A little heads up you should ask if there is one in your room. If not, its available for $25.00.

Positive: Room wasn¿t prefurnished with bath soap (but had 1 hand soap) and bath towels were short by 1. Room safe was unusable as it was left open in a locked position. Some of the light bulbs were out. But staff is very courteous. Negative: Room should have quality control check for working lights, room safe enough towels and stocked with appropriate amenities.

It is very old and very pricey compared to other new hotels in the area. They have to renovate this place, such a great location but not managed well and no where near its potential. I stayed in a King Suite which was okay. Windows did not close well. Parking is problematic as well. There was a huge line which I had to wait for 15 minutes and it is valet parking only. Even for the guests parking is $50.

Desk staff was very friendly and helpful but that was the best part of staying here. The rooms are just okay and sheets were dirty. The whole room felt dirty, looked dirty and kinda smelled weird. And despite being 4 floors from the top you can still hear a ton of street noise. You can also hear a lot of noise through the closed door and walls. This hotel is definitely not worth the price. However, again, shout out to the lobby staff who were pleasant and helpful!

The place is beautiful but the service is absolute trash. Upon arrival you stand in line for over an hour just to get checked in. The room, whilst clean and nice, was missing anything even remotely resembling an information packet about wifi or anything else. Let them know ahead of time my dog was coming so I’d like dog bowls which they said they would provide, but they didn’t. Called room service to ask again for said bowls. Lady said they’d be right up. Never came. No one was willing to give information about available restaurants or anything. All employees seemed annoyed to have to interact with anyone

The stay was awesome! The staff was great and worked very hard to make our stay great. The property was very clean and had amazing views. I would highly recommend staying at this property!! Great pool!

The hotel is very nice and the staff is great! Love that they offer valet parking. The only problem we had was we got full beds when we booked for queen.

It had been several years since my last stay here. Everything was outstanding. The staff was friendly, professional, and efficient.

My daughter decided to book at this Hotel, last minute. (for 7 or 8 days) prior from moving abroad. She had 6 luggage’s and a medium size dog kennel on one of their carts. You would think if a guest had that many stuff that the employees standing near the door would open the door for her instead of chatting among each other.Luckily my wife and i were staying at a different Hotel.My family we travel a lot. From Japan, Taipei, Germany, Italy, Spain, Canada, and a small Island called Saipan and Guam. And with all our trips we only experience 4 or 5 non-hospitality/ no customer service, and this hotel is basically one of them.The Hotel looks nice from afar but the service is lacking.We have stayed in 5 star hotels and even 3 star hotels and there are some 3 star hotel that beats them in customer service.I stayed at this 2 star ⭐️ motel named I think Apple Motel in Idaho and their service was much better.I sure hope this Hotel works on improving their hospitality..!

The ONLY reason I am giving a 2-star instead of a 1-star review is the excellent service I received from Alfredo and the hotels valet team, and Rose the bartender. Otherwise- what a disappointing stay.I checked in with Mario, the manager, who said hed give me a discount on my valet parking: $25 per night. But alas- I was charged the full amount upon my automatic checkout. And when I tried calling to speak to him directly, I was disconnected by the hotel staff. Absolutely unacceptable.The room itself was clean enough, but had a dingy smell. The sheets were a little scratchy, and the towels were VERY used and worn out. Their website didnt mention the in-room dining was unavailable- so when I called to place an order, it was upsetting to hear it actually wasnt available. I ordered food from the downstairs bar instead, and it was boring, bland- and frankly cheap.Overall, it was SUCH a disappointing stay. I booked this hotel for my weekend excursion to Downtown LA because I was wanting a bit of luxury- and since this property bears the Westin name, that is what I was expecting. But you unfortunately wont find luxury at this property. I highly recommend you stay elsewhere.

The hotel itself is just awesome! We ended up on the 15th floor of the blue tower which overlooks the homeless camp under the bridge. We did watch some pretty awesome golf action down below from one of the homeless guys brushing up on his short game.So the room was good, I’m not sure what other reviewers were talking about, with it being outdated, there are charging plugs and ports everywhere you look! I feel like the review I saw that said that wasn’t from too long ago, unless that is something they literally just changed recently.There’s only really two things I would put down as negative marks. The first thing as when I asked about parking, they were anything but forthcoming about where to park for this hotel. Basically I would recommend you pay the $49 and get your car valet parked. He did mention that part. Maybe everybody already knows that, but the problem is the guy that I talked to behind the desk when I called also said you can park in the public parking garage across the street. The problem is I spent an embarrassingly long amount of time trying to figure out how to get into that parking garage (spoiler! You can’t, it’s closed!) only to end up parking in the US Bank tower, and by the time I was done with that I might as well have parked valet.The other thing, maybe this is normal at hotel pools because I don’t spend a lot of time in them, but at some point an attendant came out and basically came across like a shake-down to make sure everybody had their room keys. On one hand, I appreciate that they want to make sure that people aren’t abusing the situation or that they don’t have random people, that don’t belong, hanging out at the pool. I get that, I think it was maybe more the manner in which he did it, that really kind of struck me as odd. Maybe I’m not used to hanging out downtown in big cities.Overall, it was nice to be in close proximity to all the stuff that’s downtown in this area, but on the other hand, I’m probably just gonna stay in a suburb somewhere off of a freeway, the next time I visit. That’s more of a personal preference though, this is why I could never live in a big city. As far as the amenities, the hotel room itself, the front desk clerk was super helpful when I was checking in, once I finally got there - all of that was great. I can’t complain about the hotel itself.My issue is probably more about life in downtown LA!

One of the most Pet friendly hotel I have ever seen. Lots of restaurants to choose from, friendly staffs. Am heading right back🤣🤣

Woah! Cant wait to come back again! Got this place for a great rate at ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ I love this hotel and Im extremely thankful I stayed at my favorite place much cheaper than what I generally pay.Beautiful hotel, gorgeous architecture, and within walking distance of downtown. Bring Fido with you, they have a nice grassy area (with real grass, not turf!) to take them out. Housekeeping staff were so kind and gave us some tips for where to take our pup to the bathroom.

Nice hotel. Need to bring back room service already though.

Positive: The location was good. Negative: Staff service was not as I expected as 4 stars hotel. I called room service many times and no one answered. So I went to the front desk, she said ask the bell desk, but no one there. Finally someone came and he told me call the phone. I did many times!!!

Five stars if room was a bigger 🤷‍♂️

Positive: Modern showers, great city view, 4th floor lawn for my dog Negative: From yellow elevator, needed to go down stairs one flight to lawn/swimming pool¿elevator should drop you off on the 4th floor. Then you have to walk to get to swimming pool. AND old carpet in room.

We had an Amazing time there ! Nice and clean room and hotel! Would recommend to everyone who ever visit LA

Nice, Clean Hotel. Interesting architecture. Pillows could be better for a 4 star? It was clean. No complaints.

The space was spotless and brand-new. Both of the employees are pleasant and welcoming. Its very cool and suitable for vacationers, in my opinion. Its a good thing the hotel is close to the area. Thats a good thing. Overall, it was a pleasant experience. I was overjoyed to see my family have a good time. Thank you so much for making us feel welcome!

Well What Can I say ..Valet Parking is like 60 $ ... No Mircrowave in room additional 25$ .. Well no breakfast included .. well no stores are open inside so why charge a 60$ Resort fee... well no great Hospitality... other than that Great View ...Well Thats All Folks ..

This is the worlds most opulent hotel! It was a spotless, gleaming setting. Its appropriate for both social gatherings and date nights. Its been a fantastic place for me to heal. Weve got a fantastic time so far. Youll need a nice vantage point to see the whole field. You did an outstanding job!

Their lobby is clean, the security system is good as well. Also, the room was spacious and very clean. We enjoyed our stay here. Everyone was kind who let you feel like you’re at home and help you with everything. Well be back again. Superb hotel! They served great food for your breakfast, lunch, and dinner.

Had to cancel our hotel reservations on August 29th due to movie filming going on at the hotel, which was very disturbing due to the aggressive security telling me and my wife we could not use our cellphones while in the hotel. That demand was a deal breaker as i use my cellphone for business purposes. The filming crew security informed me to take up my issue with management and i did just that and the Hotel Manager Hong Tan canceled our hotel reservation for the two nights we had rented. Prior to that there was an issue with our non smoking room having a strong smoke odor, however staff exchanged our room. Lastly, the pool was bombarded with dirty towels that day and there was no staff there to clean. I was shocked this is a 4 star hotel, because while the hotel rates and parking fees of $49 per day are consistent with a 4-star hotel, the overall environment was dated and old. All the restaurants were closed. This was an extended trip and our stay at previous hotels like the Sheraton and holiday Inn Express actually was superior to the Westin Bonaventure as far as cleanliness and overall service. At the time i wrote this review, our refund had not yet posted to my account. I have been to the Westin in San Diego and it was wonderful, so maybe they were having a rough week with all the filming going on. I think its imperative film crews understand that after they leave, the hotel still has an obligation to their guest, even if we only pay $500 compared to the millions film companies pay. Me and my wife did not feel appreciated that day and i am unsure we will return as we frequent the L.A area alot.

The rooms are wide and relaxing, and the hotel is of exacting standards. There is also a swimming pool and restaurants on-site. In town, there was a lovely and relatively inexpensive hotel!

The full-length windows and enclosed balcony were fantastic. We had a wonderful time at this hotel!

Positive: Check in was professional & friendly. Positive engagement, she was great. Negative: it was disappointing to see the condition of hotel, it is in need of updates and remodel, it is tired. Additionally, Sunday morning at 7am hotel was evacuated due to fire. Staff was no where to be found, no water, no offers, no communication. Horrible

Positive: The staffing was very polite and resourceful knowingly they offered some great places and which made my trip easier to adapt to my surrounding area Negative: The wait to have to park

Very beautiful hotel, even though we had to leave our room for the fire we still enjoyed our trip , we will be back again !

Positive: The staff were very helpful and kind. Also, the view from my room was wonderful. You can see far from the 30th floor. Negative: Nothing,but I will be glad when we get past COVID restrictions.

Positive: The post modern feel of the hotel and the historic background. The staff were very welcoming and helpful. Negative: It felt a bit dated and sad. Like it had seen better days. Possibly due to the fact that we are just coming out of a pandemic. I hope that better days are ahead for this slightly tarnished gem.

At first sight, the rooms appear great but my room was not up to par as far as cleanliness. The room was dirty and whaterver they use to clean their linen was so strong, it sent me to immediate care for skin issues. Not impressed. On a lighter note, staff was amazing and helpful

Very nice place for my kids and I. Staff was nice. Rooms are clean. Didnt like the and breakfast at the restaurant at the hotel. Not worth the money at all!

My initial experience was not so good...but I have to say...special THANK YOU to both Kevin and Angela at the front desk!! They have great customer service and even tho I was not having the best experience they went over and B E Y O N D for me! Mario...the front desk manager, was very friendly, knowledgeable about the surrounding area, clearly loves his hotel, staff & most importantly the guests!Overall I would recommend the hotel...it’s really kinda in the heart of everything...

Its a dated property. I did notice a strange smell. But it was classic Westin comfort in their Heavenly bed.Front desk seemed to always be overwhelmed. At least there always seemed to be a line there. Guess they had a good number of guests.Im sure this place would have been even better in its heyday with all the shops and restaurants open. Sadly, COVID probably didnt help.Location is great. Within walking distance of many downtown locales.Was there in April 2021 - - lots of construction going on outside the property. Follow the detour signs to get around. They can be tricky.

Top of the 5 is only open Thursday thru Saturday. It is the part I most wanted to see. Bed was well imprinted with past guests, making it hard to get comfortable.

So, I had a problem with my third party booking site which caused the hotel to not have my reservation in the system. The staff were very helpful and accommodating. They were patient with me and did their part in getting my booking together so I could check in. The yellow tower elevators need to be fixed. Only 1 of them worked. I did not like that you have to use your room key to activate the elevators. I got stuck on it going up and down because it would not register my key. I feel they should prohibit smoking of any kind around the immediate outside area of this hotel. The smoke smell seeps into your nose as soon as you step out of the car and it gets pushed into the lobby as the doors open. A big no for me. Based on my time here, a lot of younger people like myself tend to stay here, which causes more noise and smoking. The architecture of the hotel is very unique. Even though I didnt have a horrible experience, I wont be staying here again. Just my personal preference. I picked this hotel because it was a cheaper bundle on the booking site. Ill be sure to stay in West Hollywood/ Hollywood or Beverly Hills the next time Im in L.A. If for whatever reason I do stay downtown; Ill have to chose another hotel.

Parking is expensive. Rooms are extremely small. Weird stench in the room not sure why. This is the first time I got a hotel in DTLA, I won’t be doing that again. I thought it would be awesome staying here but so far don’t seem to enjoy it. Definitely getting a hotel outside out DTLA.

I was worried about the area,but the workers made it very comfortable and safe. Beautiful inside and great help.🥰😁

My stay was ok. The room itself was pretty good. As far as everything else I was not pleased. Staying at the Westin have a reputation as the best hotel, however from what I saw it the hotel didnt live up to their reputation.

The room and bed were very nice and comfy loved the bathroom as well. The only issue was checking into the hotel there was no staff to greet us. After about 5 minutes a single staff member came out and proceeded to ignore us guests in the express line and when we asked about it the employee gave us an attitude about it. Then after we got up to our room the keys didnt work and we didnt get our mobile key till literally right as we were going to check out.

Rooms are very dated like 1989 definitely needs a update. Does have great views of California. It was a disappointment that we couldn’t get room service because they didn’t offer it, the phone just rang off the hook everytime we called. It would’ve been nice to get 4 star service for the 4 star price we paid and TV was very small like 27 inch. Overall I wouldn’t go back find someone better.

Positive: The location was not far from places I needed to go. Negative: The hotel was very dated. The hotel needed a deep clean, not only was the room dirty the elevator and other areas of the hotel. Our room was switched twice and still not clean to satisfaction. There was food & coins in the drawers of our room.

This hotel has gone down hill. Our room was really dirty and there was a cockroach on our nightstand. There were cobwebs in the room and a pencil with a bandaid on it. The bedsheets smelled like wet and days old laundry. I will defiantly not be coming back. It’s a shame this is a Marriott property.

My husband and I stayed at this hotel over the weekend while visiting LA. Very nice hotel!!! Id definitely book again!

I really fell in love with this hotel, absolutely clean, and their employees are soooooo nice

Positive: No breakfast without parking and too small room I paid $--- for this I don¿t believe that Negative: Please refund my money

This is good place its in the downtown with nice view specially in the night and many activities are nearby

Beautiful hotel, very nice and clean inside we stayed on the 26th floor I believe. The elevators are on the outside of the building which was pretty cool with glass walls You can see everything outside. Room was a little too small from what Im used to but bed was very comfy. Valet parking for about $45. I would definitely stay here again.

It wasnt as updated as I expected, but still clean and comfortable. Staff was very accommodating and pleasant and overall I have no complaints! I just wish the rooms - really the bathrooms - were updated.

I’m mortified. I suggested this hotel to friends for a weekend in LA, because I’m used to Westin Hotels having a higher level of quality. This Westin was obviously understaffed, and is long past due for some renovations. Carpet in the room was torn, the level of cleanliness was barely passing, and it looked like someone had tried to kick doors down as some of them were dirty and hung crookedly. Do not go here expecting a Westin experience. Further, my husband and I will be reconsidering our loyalty to Marriott hotels, after this experience.

This hotel is dated, and overpriced. The lack of cleanliness is surprising, especially considering COVID-19 precautions that are supposed to be in place. The restaurants that appear to be at the hotel are currently not all at capacity which is understandable, but they are not even open the hours that are advertised. The housekeeping staff is a joke. I even had to clean my own room. Avoid this hotel at all cost. Also parking is over priced at $50 a day.

Sea Bass & Salmon 🍣 just ok. Everything here is way overpriced for the taste and experience. The rooms aren’t great either. I wasn’t impressed.

This is such a gorgeous and amazing hotel! in my opinion its one of the best places in all of downtown Los Angeles. Theres been so many movies films and TV shows that have been filmed here, the conference spaces are the most in downtown Los Angeles, on top of it its like a mini mall with beauty salons, nail salons, small restaurants, but the topper is the rotating restaurant and the beautiful views that you can see with the sunsets. This is a must-have and one of the oldest buildings in Los Angeles so its such an honor and pleasure to come here and experience one of the most iconic buildings left in downtown Los Angeles

I also had lunch at their buffet, which was excellent. This was our first stay at this hotel, but I dont anticipate it being our last. Thank you once more for a fantastic experience! The rooms are comfortable, the air conditioning and other facilities are helpful, and the hotel staff is friendly.

Right in the heart of LA this downtown beauty is close to freeways, shopping and dining. Great hotel for business meetings, too. Great staff.

Not planning on going back. Decent hotel with nice rooms. But far from high end or swanky or sophisticated.For instance lobby har doesnt have a drink menu. No creative cocktails or fun specials. Just standard stuff. Bar tenders are fine but doesnt ask for anything complicated.COVID: not well prepared. They have signs but NO enforcement. Guests without masks at the front desk checking in and the hotel staff didnt say anything to them. Lots of plexiglass to protect the staff but what about the other guests?! Because of poor enforcement, people were walking the lobby and even elevators without masks.Our room was special steam cleaned before we arrived. Not sure why, but it still smelled like pot. But the room wasnt ready until 7pm and the carpet was still wet.Aside from above the rooms were nice, but missing a lot of refinement and details. Beds were comfy. Most of the tv even AMC and Bravo were in Spanish. Wifi was spotty but free.

Westin Bonaventure Hotel & Suites has the best customer service the best overall service the restaurants and bars outstanding its a beautiful hotel I would live there if I could

Paid way too much to wait for everything. Had to wait 1 1/2 hours to check in. Had to wait 30 minutes Everytime for the valet. Had to wait 2 hours for towels at the pool. Everytime getting in the elevator was a 10 minute wait. If you want to charge top tier prices and 50 dollars a night to park then you should be able to hire more staff. It just got more and more frustrating throughout the weekend.

With a great breakfast, we had for almost two hours because we couldn’t stop enjoying the view. Dinner is also fresh and their cocktails are unique. The room is neat and clean. Warm water in the shower with good pressure. We had a great stay!

Clean & comfortable beds. The views and pool are nice additions. Make sure to book the pool at check in!! Got there at 5pm on a Thursday & it was said to be booked for the entire day. Overall nice property and staff

I liked the room, it was nice and clean, with very comfortable beds. We had a great view of downtown. I am very pleased with the staff, specially a young lady who did our check in and a gentleman who did our check out, his name is Dominic, he was kind and a good listener., I had many questions, he kindly explained everything to me . On our way out he offered to keep our luggages while the kids and I were killing time in the city to wait for the time we had to be at the airport, since our checked out was early. Thank You all

We had a great stay at The Westin. Everyone we delt with at Westin were friendly and helpful especially Vic the Valet giving me directions on how to get to my destination through all the construction.

Room wasnt cleaned for 4 days, some staff was rude, especially at the food court. Food is pricey and not worth it. Dirty, needs updating, no information on what places are on the hotel,.

Positive: The hotel is located downtown but convenient to the highway and restaurants. Negative: The valet parking attendants are too slow. When you call down to have your car ready, it isn¿t ready when you get there. The room I had was in serious need of updating and the walls were thin.

I wound come again. Nothing special in this hotel. No good views at all. If you get the most expensive room, which I got. You only get views to the high way. I think there are better hotels out there. The room was very basic, and small, not even a bathtub. So if you’re here only to sleep. I recommend you this place but if you want something better you can search somewhere else

Beautiful hotel, gorgeous architecture, and within walking distance of downtown. Bring Fido with you, they have a nice grassy area (with real grass, not turf!) to take them out. Housekeeping staff were so kind and gave us some tips for where to take our pup to the bathroom.

5 out of 5 stars! Ill never forget telling all of my coworkers and family about this incredible hotel. I am very pleased and fulfilled by their generous and excellent manner in which they welcomed them. They never let me down when I have high expectations. For me, the clean and refreshing atmosphere added significantly to their rating. Wishing you even more clients in the future.

Slow check in and my body is covered all over in red spots after sleeping in their bed and using their bath products. The valet was very nice though.

We appreciate the hospitality and accommodations offered by their staff and employees. The five-star ranking is well-deserved. Last weekend, we stayed at this hotel. It was spacious and close to the city. Because of the pool, the kids love to play here, and the rooms are very cozy and comfortable. Staying here was always our first choice when we were in the city.

The physical building are amazing. Met some EXCEPTIONAL employees and to those thank you. The actual rooms just ordinary. However, the hotel is so poorly run and there are more bored, unhappy, incompetent employees than the five exceptional. The parking and check-in were the worst. My partner went to the 5th or 6th floor to make a phone call and was approached by some sort of security that told him he did not belong there. He mentioned there was no sine age and was told the floor was for millionaires and that everyone knew that but millionaires like their privacy but were uncomfortable with signs. Really? So many things went wrong with valet parking I just tipped and thank the good, employees and marveled at how they could do their job among such a poorly run place. So happy to have seen the place but I could never recommend a longer than one night stay. We were there three days.

Still a Westin, but could do better. Service was super slow, 45 minutes to check in although the gentlemen who I believe was the desk manager was very nice. There was a super rowdy and tacky crowd there the whole time, that was a bit of a disappointment, but I guess it was out of their hands.The room and hotel are still great, had a great time at the brewery. Great imposing location.Was frustrated that they didnt have a single tylenol on sight, my wife got sick during the night. Instead, they sent me walking to a 7-11 5 blocks away at midnight. Not good!

Awesome views of all the surrounding areas pool was okay with a nice view of downtown

Positive: Easy access to rooms Negative: The room phone was broken, the room had a horrible stench. Half the bulbs didn¿t work in the lamps. The bathroom wasn¿t well stocked.

Got charged for an extra night parking. No response even after multiple emails to the customer support. When I call them, they keep routing me to some account service, who are incapable of resolving the issue. Wouldnt stay again for sure.

If you were looking for a nice and cozy hotel to stay in this hassle bustle city. I would recommend this hotel. They were the cleanest and coziest hotel to stay. The atmosphere of this hotel was so relaxing. It feels that youre staying in the countryside. The pool was so clean. Also, the room was so clean and smells good.

Maybe it was nice 10years ago? This hotel need renovation.

Im so grateful for the opportunity to stay at this fantastic hotel! Last week, I remained here for three days. I was so pleased and fulfilled with the information I learned while I was here. I expressed my appreciation to your employees for their professional treatment of me. Dudes, youre putting on some amazing shows. Until the next time! Strongly suggested!

Our stay at this hotel was memorable! Our upgraded room was very big, and the bed was super comfy. They have a nice clean pool, and the staff was so helpful and welcoming. They sent up a delicious cake and a card for our stay here! We will come back and recommend this hotel to all of our friends!

One my downtown LA favorite hotels 🏨Around $180 a night great views & accommodationsGive They’re swimming pool a visit during the night times