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Gold Smith Jewelers
5500 Old Cheney Rd Suite 18, Lincoln, NE 68516, United States
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Comments
An
Review №1

I love Doug and Mary and Gracie. Doug is a whiz with sizing rings and I wouldnt trust anyone else to size my grandmothers 1932 class ring from a size 5 to a 9.5. It fits beautifully and he does quality work on all my other pieces. Mary is so warm and welcoming - customer service is her middle name. She really knows her stuff too, and I love talking shop with her. Gracie? Shes in it for the belly rubs :)

Ba
Review №2

I have been patronizing Gold Smith for over 20 years and they never disappoint. Whether it is for a repair, or for a purchase, they are thorough, honest and fair. They will tell you if something is not worth fixing and not try to string you along. Their merchandise is always of genuinely excellent quality and Ive never been disappointed. Thats why they are my favorite and will always be.

He
Review №3

Love the owners! Ive have taken several rings to be sized.. He does a fabulous job. Quick and beautifully done..Trust worthy. The shop dog is so well behaved.

Ch
Review №4

Needed ring resizing and some work to remove engraving due to resizing process and it came out perfect. Enjoyed speaking with owners really good folks. 👍

Mi
Review №5

I needed to get some links removed from a new watch. The people here greeted me with a smile and assisted me right away. I was in and out in 20 minutes. Great service, friendly environment. I would highly recommend. Plus the dog is cute too!

Pa
Review №6

Very friendly and helpful plus professional and reasonable prices

Ha
Review №7

When my diamond fell out of my wedding ring and chipped the mall jewelry store where we bought it said it could not be fixed because the diamond was chipped and that my only option was to trade my set in for a bigger, better set. I did not want to lose my set and I did not want a new set, I wanted the set my husband put on my finger 16 years ago.So... my husband took the ring to Gold Smith Jewelers. They were able to put my diamond on to a new head and fixed my ring in less than 2 days. Im so pleased with it and so pleased that I can continue to wear my set. Thank you! Also, my husband said they were friendly and helpful and our two boys loved petting the dog and playing with the toys. Great experience all around!! Thank you!

Mo
Review №8

Gold Smith Jewelers does excellent work! They are so knowledgeable about what they do. They have repaired and fixed my fine jewelry (...I took my rings here after being dissatisfied with the work at a large, popular engagement ring superstore in town...) and also replaced watch batteries for me. Reasonable prices and honest answers!

Jo
Review №9

Doug and Mary helped us create a wedding design from a family heirloom ring. They both felt the importance of this ring and offered great suggestions based off our ideas. We absolutely love the results and over 7 years later I continue to get great compliments on my unique setting. I never hesitate for a moment to share who helped create this. Love!!

Jo
Review №10

They were AMAZING!!!!! They were honest, reasonable in price and very fast!! My wedding ring lost the main diamond. Totally sheared off. They took it without knowing any history on my ring and made it OMG gorgeous again!!!!! Will ONLY go there for my jewelry needs!!!! Thank you again!!!

Cr
Review №11

Just returned home from Gold Smiths Jewelers after a very delightful experience. Arrived at their door as owners were closing up on Im sure a full tiring Saturday. Response was not what I would have expected. What can I help you with? My son needed some links taken out on a watch for his small wrist. Come on in, Ill see what I can do. Fixed for us in a short time and with smiles on everyone! First time there, we will be back again for sure.

An
Review №12

Doug was able to repair watch that other jewelers had said they couldnt repair. So we brought in another watch that needed some work that a different jeweler had said couldnt be fixed and he made the repairs needed. He has excellent workmanship. We will be using Gold Smith whenever we have any future needs. I highly recommend this business!

Sa
Review №13

Personable service, reasonable rates, quality work...this store has it all! Getting jewelry repaired or buying new can be intimidating so feeling comfortable with the people you work with is important. Mary and Doug listen and help you get what you want. Great overall experience!

Na
Review №14

I had the opportunity to work with Mary and I enjoyed the experience. Shes incredibly friendly, easy to work with and always open to discussing ideas. I love purchasing items at a store that is locally owned and operated.I know that not only will I get great customer service from Mary and her team (she has experience in the jewelry industry) but shes also supporting local by working with local businesses.

Ka
Review №15

I recently got my engagement ring and wedding band soldered at Gold Smith’s, along with a replacement diamond on my wedding band. This is the second set of rings I have had soldered here and I could not be more pleased. My wedding set looks amazing. Sparkles like the day my husband proposed and all at a great price. Thank you Gold Smith!

Te
Review №16

My husband and I have been customers of Gold Smith Jewelers for years. Why so loyal? The service, the attention to detail, and the owners. Weve had watch batteries changed, rings fixed, help finding something we were looking for and through it all developed a great relationship built on trust and friendship.

Ri
Review №17

Doug and Mary are so very personable and patient. They are willing to spend all the time I need to make up my mind. Whether its a significant purchase like a 30th anniversary gift back in 2008 or a simple birthday gift like the pin I bought in 2014 or a simple watch adjustment that they did last September, I always get their full attention. I love these two.

Ji
Review №18

Doug and Mary are delightful. I brought a ring in to ask some questions about it and they were happy to talk with me about anything. Just great people and definitely a good choice for shopping local.

el
Review №19

Best jewelry store in town . Doug and Mary are wonderful to work with, they work to get it the way you want. truthful and honest people. their not happy unless your happy.

Pe
Review №20

I love this store! You get great customer service at a reasonable price. Highly recommended.

Su
Review №21

Best jewelry in town, and best customer service anywhere. just doesnt get any better!

Ro
Review №22

One of the worst customer service experiences I’ve ever had. I was in to have an inexpensive ring repaired. I also asked if the gentleman could help me identify the stones of some other pieces I had. I felt as though I was an intrusion and very awkward. Upon picking up my ring, again I felt very uncomfortable with comments about my photo i.d. and the condition of my debit card. Needless to say, I will not return, nor would I recommend Gold Smith. Perhaps the service would be better if I were shopping for an expensive diamond ring?

Ba
Review №23

Both owners have helped repair several pieces and have me create a beautiful ring and necklace. Doug and Mary take the time to listen and understand individual needs of the customer.

Sh
Review №24

This jewelry store is a joy to visit. The friendly service is consistent whether helping with jewelry that needs fixing or cleaning to helping design new jewelry. The inventory is interesting and tempting.

La
Review №25

Doug and Mary are just great. Great quality jewelry and Doug does a great job repairing everything.

wi
Review №26

Outstanding customer service ! Mary and Doug will treat you like family and along with fair pricing and a friendly atmosphere its a great place shop.

Sh
Review №27

Beautiful work repairing my wedding ring and creating a stunning necklace from my Mothers ring. Excellent customer service and artistic work...what more could you ask for?

Da
Review №28

Mary and Doug are the best. They absolutely care for their customers and you wont find anyone else as genuine and caring as them, with an awesome selection of excellent products.

Vi
Review №29

Cant tell you how amazing these jewelers are!!!! They offer amazing professionalism, quality work , knowledge and are still the nicest people you could ever hope to met!!! Quality in all ways!!

la
Review №30

I have been a fan of Goldsmith Jewelers for years. The atmosphere is much more relaxing and stress free than larger jewelry stores and we know we can trust Doug and Mary to provide the best advice, quality, and price.

Information
13 Photos
30 Comments
4.7 Rating
  • Address:5500 Old Cheney Rd Suite 18, Lincoln, NE 68516, United States
  • Site:http://www.goldsmithjewelers-ne.com/
  • Phone:+1 402-421-2253
Categories
  • Jewelry repair service
  • Clock repair service
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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