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InTouch Wireless Phone Repair
2150 S Texas 6 #160, Houston, TX 77077, United States
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Zo
Review №1

What a lifesaver! I came in solely based on reviews during my lunch break. I expected to leave my phone there and have to return after work. He looked at my cracked screen, quoted, it, gave me a time and fixed it! He is super efficient, friendly and has the best prices! His customer service will definitely keep me as a customer! Thank you once again!

Tr
Review №2

I have been stopping here to get my phones done many times before and all my devices are done as expected.Yesterday, I stopped by and they replaced the lightening port and battery for my iPhone 8. They are all way get it done on time as they stated which is about 30 or 40 minutes. This shop is vey professional and get your devices done on times.Ben H is an expert in fixing and answering very well all your questions and devices.Highly recommended. Thanks.

So
Review №3

Paid online so my boyfriend could take his (extremely) broken screen in- fixed it perfectly within 45 minutes! Great customer service too.

Al
Review №4

Sign on door says theyre open with varying hours. Dont waste your time. Not only are they not open, they wont even answer the phone. Its a shame really. I used the guy twice in the past, and the service was all around spectacular as was the price. Ah well.

Cr
Review №5

Great service. Fast, great quality, and a fantastic price. 6 stars all day!

Je
Review №6

Great customer service, fast repair and great prices- thank you once again Ben

Ro
Review №7

My family has used their repair service three times now. Every time the repair has been perfect and quick. The prices always have been very reasonable and less than I would have expected. I have great respect and appreciation for this business

Ma
Review №8

Really cooperative and nice guy and fixed my phone nicely

Su
Review №9

Amazing service & prices! It was super fast & my phone looks brand new. He was also wearing a mask (as was I) so I definitely appreciated his professionalism.

Ja
Review №10

Amazing service!

to
Review №11

Great spur-of-the-moment service. Another place wanted to sell me a new phone -- said mine was broke. InTouch Wireless fixed it at no charge just having me go through a couple of steps. Next time I need a phone, i know where Im going. Thank you.

Be
Review №12

Fast and affordable phone repairs, the customer service is superb

Ph
Review №13

Very fast service and great experience for me overall:) Glad this place was close by so I could discover it!

To
Review №14

Will definitely come back to InTouch for phone repairs. We had a cracked screen that they replaced very quickly for a great price. 3 weeks later the screen failed and we arrived 10 minutes before they were set to close. He took the phone back to look at it and replaced the screen under warranty. I love that type of service and the fact that he stayed a few minutes late to take care of it instead of having me come back the next day.

Mi
Review №15

The perfect cell phone repair store to give your money to for professionally fast service. The minute I walk in the store I feel very welcome to spend my money here, it is well worth it because I am always being greeted with a brilliant smile and a hello. It very hard these days to find a place where it is worth spending my money. When you need a repair job done on any device or you need to know what needs to be done, it is always explained in a professional and understanding manner. When they say they will refund you your money if need be, they keeps their word with no we cant or anything like that. What they say they will do, they just do it. This place is a good example on how professional a business is ran and should be ran. I highly recommend this store for reasonable pricing and fast service.Thank you InTouch WirelessThe cell phone repair store !!!!

ju
Review №16

Great service polite, clean and quick.I Would definitely recommend this place

Ha
Review №17

Ben is professional trustworthy and skilled guy in this line. Definitely recommend him and come back when needed.Reasonable prices and good quality and fast.

He
Review №18

We need more businesses to have the kind of customer service they provide here. I called before I brung in my iPhone 7 Plus. The guy was very nice on the phone AND when I Arrived. The whole process was extremely easy & quick. Also, the price was VERY reasonable. Whenever I need a repair, this is the only place I’ll be going to. HIGHLY RECOMMEND.

La
Review №19

I have been here a couple of times and the service is AMAZING! I have cracked my iPhone 6+ screen twice and every time the repair is fast and efficient. Also, the on the spot repairs are very convenient. Khai is friendly and personable and makes the experience pleasant. I highly recommend this location for your repair needs!!!

Sh
Review №20

I took my phone here to get the charger port fixed. The two guys who work here are very nice and helpful! They told me about all the charges upfront, took down my information and called me promptly when my phone was finished. They also called me because there was an additional problem. They did not want to continue working on the phone if I did not consent to it. I took my phone home but unfortunately it stopped working again. I took it right back and they were very understanding. No questions asked, they fixed it free of charge. They have great prices on all their services!

Es
Review №21

I highly recommend this place. I forget his name, but the guy was incredibly friendly and professional. He repaired my iPhones screen which was totally destroyed...less than $50. I definitely recommend coming here.

Ga
Review №22

I have been bringing my devices to Intouch for over 5 year and they have always been prompt and responsible. They use quality parts and stand behind their workmanship. If you’re looking for an honest place that will not try to rip you off, you’ve found it!

ra
Review №23

Went in to get my wifes iPhone XR screen replaced the employee was very welcoming and very nice and gave us a great rundown of the pricing as well as time expectancy of the finished products he was very efficient and the quality of the work was awesome I recommend anybody going to this place who needs iPhone or any other cell phone repairs weve gone there to him years back to replace another screen and the screen is still good to this day as well as the new XR screen that we put on this weekend my wife and I are very satisfied customers awesome job guys

Ja
Review №24

This place is awesome. They fixed the improper glass repair done by others for a very fair price. Excellent work! Highly recommended for phone/pad repair.

Tw
Review №25

The best repair shop in HOUSTON!! He was fast, nice, and even gave me the best price. I would recommend them to everyone with a phone that needs repair! Apple who??

Fo
Review №26

Phone charger issues for galaxy 7, they told me it was difficult to repair because it would most likely break the glass trying to remove it to get to the charger, bad phone design. Recommended I get a wireless charger just down the road at 5Below, so I did. Phone is now charging! Wireless, but whatever, its not a brick, so Im happy. Thanks for the good advice, will recommend yall!

Cr
Review №27

Great customer service!! I went there after I cracked my iPhone 6 Plus in pieces. Khai was able to assist me right away after I called to inquire about repairs. He told me to come in and I waited as my phone got repaired. Max about 20 minutes. He did an amazing job!! I will definitely refer anyone I know that need phone repairs to this location.

Co
Review №28

I dropped my iPhone while driving across Texas and located this shop as we drove from San Antonio to Houston. I called several times because I was afraid wed arrive after they closed, but Ivan kept reassuring me that it would be fine - that I could scoot in 15 minutes prior to closing and hed get it done. He was true to his word. Friendly and helpful, he had my phone working in no time and we were back on the road.

Ba
Review №29

This is second phone I have had repaited. He does excellent work for a fair price. Very pleasant to work with. I recommend him all the time.

Ja
Review №30

I work heavy industry and phones get cracked screens all the time. Theyve done every LG model Ive had quick. Even brought a few of my friends over to have Iphones done. We have always left super happy! Ben and Khai and the techs are Awesome! Happy Customer for Probably 5+ years now.

Me
Review №31

Has been my go to phone/pad repair store for years. They always provide 5 star care everytime. I drive from Katy, passing hundreds of repair places on every corner for reason! Highly recommended.

Kh
Review №32

This place is did an amazing repair on my phone. Feels like my display is better than it ever was.

Er
Review №33

BEST SERVICE EVER! Customer service is incredible...Ive been a faithful customer and theyve given me discounts...originally went to cell spa(worse cell place ever) and in touch wireless showed me what good service is! Never going anywhere else! I love Intouch wireless!

Sh
Review №34

High recommend! Excellent job and great place! Will even put the screen protector on

Ke
Review №35

Ben & Khai have been here for 11 years! That alone should be speak for itself. It’s so refreshing to go somewhere you know you just get good honest truth. No bs no hassle! I’ve been coming here for years for every mishap I have with my phones. I love their customer service here and the Cuban restaurant next door. It’s always a plus when I visit here to swing by next door for their food.

Ju
Review №36

The two employees were very helpful as soon as I walked into the store. I also got a referral from a friend. The pricing was very fair and he even referred me to something that could save me money. Definitely recommend these guys.

Ye
Review №37

The wifi bar on my iPhone 4S keeps going out. The guys have fixed it twice after fixing it the first time - no charge. Not sure why it keeps happening, but I am SO glad they are there to fix it! I searched a million places, all said there was nothing they could do. VERY satisfied!

Sa
Review №38

My friend referred this place to me and these guys are great! I dropped my phone in water and the screen wasnt responsive. My charging dock also had corrosion that caused it to stop charging randomly. When I brought my phone in the took it in very fast to diagnose it first, then told me the damage, then went to fix it very fast. Great value as well.Same day service, just like they advertise!I would definitely recommend them to anyone

Ma
Review №39

So fast! Reliable and great price. Definitely recommend!

Ke
Review №40

As advertised, easy-in and easy-out. Great customer service and great pricing. Could not ask for a better experience.

la
Review №41

Quick service ! Great price ! And the guy who fixed my phone was super personable. I will definitely tel my friends!

Er
Review №42

I have taken my phones with them for years and never had a problem until recently. I took one of my old phones to them and they could not unlock after all which was ok. I never not once questioned anything they ever did to my phones. This one after about 1 month later I take it to another person to look at it and see if they could fix it. Turns out my phone that was new and had never been touched other then these guys was missing 3 things. The battery, the camera, and something else. I was totally disappointed. They guy as soon as he opened it in front of me showed me they had taken parts out of my phone. The only people that i have ever allowed to touch my phones was Intouch. After this I will never trust them again. What a huge disappointment after so many years. I learned the hard way!

An
Review №43

I highly recommend this place. Great customer service. Cheapest price to replace phone screen anywhere! Very helpful!

Ad
Review №44

Had been coming to Intouch wireless for years and i love there service. They know exactly what they are doing. I highly recommend this place 😃

Ed
Review №45

Fast and good repair

Ol
Review №46

Great service!!! Fixed my wifes iPhone 4 and my iPhone 5s screen. They know they are doing here. Highly recommend this place for any iPhone need

GR
Review №47

BEST IN THE BUSINESS!!These guys earn their reputations every day. I refer them to all my friends. You cant go wrong with them.

Er
Review №48

Went in to have my phone died thinking Id be waiting a whole day to get it back. Surprised to head I could get it back in about 2-3 hours. Khai is an amazing person who fixed my phone bringing it back to hot it use to be. If you need phone repairs this is the place to go.

Es
Review №49

Amazing customer services, great prices, and they get the job done quickly! Recommend it 100%!!!

Ga
Review №50

Great customer service. Quick repair with 30-day guarantee. Will come again when in need. Highly recommend this place.

Iv
Review №51

I recommend In Touch Wireless to anyone who has to get their i-phone fixed. They are fast, courteous and do great work. From fixing a cracked screen, to water damage in touch wireless will be there for you.

An
Review №52

Lived in Texas my whole life and have been to multiple phone repair stores Khai was by far the most friend and helpful person I have ever dealt with. Great pricing too.

Ea
Review №53

Got my iphone fixed in 10mins! Love them. Great service at a great price.

To
Review №54

Very honest shop, great customer service. I dropped my Note 3 this morning found them on the web, called and went over to get my screen replaced. I was more than willing to spend the 99.00. He looked at the phone and pulled the screen protector off which was an invisi glass that tmobile installed. The only thing that was hurt was the screen protector. He could have walked it into the back told me to come back in 30 minutes and I would have never given it a second thought. Bought a new screen protector and they had a case in stock which i have had trouble finding. Again thanks for the help and honesty.

Ku
Review №55

Not only are they extremely helpful and friendly, their prices are the best in town. Broke my iPhone 5 screen and they replaced it within 30 minutes. Would highly recommend.

Go
Review №56

My Iphone 6 had a broken glass and i went to the store on a saturday.I was welcomed by Ben, he said it would take 30 minutes and he replaced the screen in 15-20 minutes, good service and great advice on why my home button was not working.I would recommend their store if you have any issues with Iphone 6.

Be
Review №57

Kai helped me with my cel phone. He spent a lot of time on it and, because it couldnt be fixed, did not charge me anything. He even helped me to find a new one on the internet. Very nice and courteous. I will certainly recommend his service again.

Ma
Review №58

I dropped my iPhone 7 Plus and the bottom of my screen stopped working so I called and he told me to come in. And he said it was goin to take him 45 mins but he was done in 20 mins. He did a good job thanks and I recommend this company.

ja
Review №59

Grrat place filled with very awesome and intelligent people you can count on!

Ma
Review №60

Friendly and sincere! Repaire two iPhones.Two months later …… Excellent jobs. Have replaced three iPhones, 5S and 6. Prices were lower than other places I went. Services were quick. The third time the touch screen was slightly difficult in use and the guy changed it with no questions. I strongly recommend this place.

Bi
Review №61

Omg! Khai is sooo awesome. For half the price I got my Iphone7 Plus fixed and it looks brand new! Did I mention that I got it back in 30 mins compared to the 1.5 hr that the mac store was telling me for twice the price?!? Listen Im telling all my friends where to go when they need their phone fixed! Definitely know where Im going next time Im in need. Customer service and quality is superb!

Ch
Review №62

These guys are the two badass of the industry in Houston, If you not only want the best price and the best service, but a trustworthy source of information to save you the most money and time, then you must come here. They will make sure your bad day goes so much smoother.

Br
Review №63

This place is AMAZING! They have fixed my phone numerous times and Ive always been extremely happy with the service.

Ri
Review №64

Great price, excellent customer service, highly refer intouch wireless to all my co-workers, family, friends. I appreciate the quick response.

Ra
Review №65

I went here to fix my iphone 5. It was very easy and the amount charged was reasonable as well. I would definetly go here for any of my phone issues.

Ne
Review №66

Loved it!! Needed my on/off button & screen fixed, was in n out in 20 mins!! + the guy was really nice & prices very reasonable!!

Ju
Review №67

Recommend - professional - affordable... $ 79 broken screen Apple Phone 5c...Will return for future concerns & issues on Iphones.

Me
Review №68

Amazing Service! Great customer service! Brought my cracked iphone 5 today and it was fixed within 15 min, + the price is reasonable ($80ish dollar), I would definetely go there again, God forbid I ever need to

We
Review №69

Good service, good price I would recommend ..

Ng
Review №70

I dropped my ipad and broke the screen. They immediately got it fix within an hour for me at a much cheaper price than others. 130$ at intouch while other places i called would charged me 175 and even 230! Can you believe that?! Overall, their service is quick and efficient. Totally would recommend it to my. friends and family. And no, i was not paid in any form to write this review, I dont usually write reviews but i was so satisfy with their service that i felt like i have to put the words out there. 5 out of 5 stars for intouch. :) .

Is
Review №71

I had a cracked iPhone 6 screen took it to InTouch Wireless and had incredible customer service. I would recommend this place to anyone for all kinds of cellular phone repair.

Je
Review №72

Got my phone fixed here for $60. Fast service.

Ad
Review №73

I had a wonderful experience and the customer service was excellent. My phone had a software problem, but was fixed and is working well.

Pa
Review №74

Great service and prices. I was in and out with a new iPhone battery in 15 minutes.

Ed
Review №75

Multiple visits - great service everytime!! My go to spot for all phone repairs. Iphones and galaxy repairs.

Sh
Review №76

Great service,straight up quotes and will give you all your options.

Ju
Review №77

Staff is very professional and has a great attitude! The service was great and quick!

Iv
Review №78

Super honest guys! We went back after a repair and the honor the warranty without hassles :) we are very satisfied about the way they do business!

Ka
Review №79

Great service with incredible price!

Ta
Review №80

In touch wireless was very professional, polite, and very reasonable with the price awesome place and very recommended

su
Review №81

I have a cracked samsung galaxy s3 phone , i took it to them .. They did a great job to my phone , it works as good as before , I definitely recommend this place , great price , very friendly staff.

Pa
Review №82

Fantastic phone repair shop. Best in houston!

Ma
Review №83

I will rate Intouch Wireless A+!! professional and highly experienced.

Kr
Review №84

The guys were very nice and helped my gma too!!!

Jo
Review №85

Good service ..good prices..very professional and great ataff!! Will def come back again!!!

Ar
Review №86

Disappointing - very nice people, but subpar repair, clear lack of care. Wont go back if need service.

Da
Review №87

Dude, thanks for the reviews! I went in with a broken screen and left with a brand new one. Fast service!!! Thanks Ivan!

Al
Review №88

Worse, I do not want to give this store any star.They even charge you to let you know what is the problem! And keep your phone 2 days. That is ridiculous.

Ju
Review №89

Great ppl

Fr
Review №90

Great service

Be
Review №91

Do you Unlock Cell Phones from Sim Card

Ca
Review №92

Decent service.

Ed
Review №93

Excellent!!!

Bu
Review №94

Good

Ro
Review №95

💯 InTouch wireless..

Jo
Review №96

Excellent

Information
36 Photos
96 Comments
4.8 Rating
  • Address:2150 S Texas 6 #160, Houston, TX 77077, United States
  • Site:http://www.intouch-wireless.com/
  • Phone:+1 281-679-1000
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Computer repair service
  • Cell phone store
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
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