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LifeLine Repairs
2246 W Holcombe Blvd, Houston, TX 77030, United States
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Ro
Review №1

My wife is staying in Houston for medical treatment, and while visiting, I spilled a drink that seeped under her laptop. When her computer wouldnt reboot, I did some research and called Lifeline Repairs based on their reviews and proximity to where were staying. He told us to bring it in, when we dropped it off, he said he would call in two hours to let us know what he could do. Less than 1.5 hours, he called and said it was fixed and would be $59.99. Thats less than many places charge just for the diagnostic. Fast, friendly and professional service -- I highly recommend Lifeline Repairs for your electronics repair needs.

Je
Review №2

I had my first visit about 45 minutes before they closed. The employee (whose name I believe is Adam according to the receipt) politely took my iPhone 7 and its broken screen and told me it’d be finished in 25 minutes. Surprisingly it took less! In 15 short minutes my phone was good to go. I asked if they sold any screen protectors for my phone and he threw it in for free :) 5/5 recommend, fast and friendly service with great results.

Ej
Review №3

They give a very good service ,the lady took her time to help figure out what the problem was and was very honest about what the solution and cost implication. Great store

La
Review №4

Lifeline Repairs has provided exemplary service for my Surface Pro. I dropped my tablet and cracked my screen even with an expensive and durable screen protector. I called many repair service providers and was told that the companies did not work on Surface Pros. Best Buy specifically told me they wouldnt touch it and that if I wanted service for it I would need to contact Microsoft because very few companies would work on the tablets. So I contacted Microsoft who wanted $600 for me to give them my tablet in exchange for one of their refurbished Surface Pros to which I declined. After spending several days and many hours searching for a company who would be willing to repair my tablet, I found Lifeline. Adam assured me that he could get the part needed and that he could make the repair without any difficulty. Today, I have a fantastically working Surface Pro! The cost was minimal when compared to the Microsoft price. If you are looking for a professional service and a truly knowledgeable repair provider, go see Adam. He knows what he is doing and will do an excellent job. Thank you, Adam. I truly appreciate the above and beyond service that you provided!

St
Review №5

Let them know issue and they will help you. I thought I needed repair to access data.. Nope.. I was getting new phone and they helped me get data off broken phone.saved me time and money. Good people !

Ch
Review №6

I wish I could give 10 stars! Adam is amazing! I spent hours trying switch my laptop from S mode, it drove me crazy! I was about to pull my hair out when I decided to reach out for help. Before calling Adam, a few places wanted to charge me as high as $100!!!! Adam fixed my problem and assured me it was an easy fix. So happy I found this place, cant recommend them enough!!! Adam, if your reading this, THANK YOU SO MUCH!!! YOU ARE A LIFE SAVER!!!!

Ch
Review №7

Good service and good price Tks a lot for repairing my phone

Pe
Review №8

Called about screen replacement for a Surface Pro 3, was informed it would be $299 which is $50 more than buying a good condition unit on NewEgg. Not sure where all the competitive pricing reviews are coming from but no thanks.

Br
Review №9

I have a Microsoft Surface Pro 4 that the battery was bad and expanding behind the screen. Very few shops will repair this PC as the display is glued to the frame and must be removed for repairs. I even contacted Microsoft customer service and they dont support it. I called many shops in Houston and only found one other shop that would attempt the repair. However, their quote was high compared to some out-of-town shops that would require mailing. Lifeline was able to complete the repair and for a very competitive price. It looks and works like new! They were professional, and followed safe procedures during this time of social distancing. Based on this experience I highly recommend Lifeline.

An
Review №10

I dropped my iPhone 11 on a table corner and could barely use it due to the lines and black spots on the screen. Thought it was a goner, took it to LifeLine and they fixed it in less than 30 minutes. Phenomenal work, will go there again for any potential work in the future.

Ha
Review №11

My mac dropped on stairs and a huge dent at the connection between keyboard and screen. The Microcenter would charge me $850 for repair (almost a new one), they spent many weeks not even get started. I brought that to Adam, he helped fix the problem only charge me $100. I am very happy with this excellent service and I highly recommend this store for device repair.

Ja
Review №12

I tend to break my phone A LOT and I came here for the first time about 1-2 years ago! The staff did a great job and were super nice! Have come back 2 more times after and they continue to do great! The pricing was definitely more affordable here than other places and the quality of the service is great! Would definitely recommend!

Je
Review №13

It was really bad experience with the service they provided. My computer was sent in on Mondayand they promised to have it ready on Friday. Unfortunately it never happen because no one in theshop to receive the parts, USPS was trying to deliver parts on Friday morning but they dont have access to the shop and no one in the front desk. Saturday morning, I went to the shop again, the gentleman said he takes the responsibility and will pick up the parts in person on Monday and promised the computer can be ready on Monday noon. I said that would be great because I really need it for the work and meeting. Monday, I went to the shop again. My computer still sat here, the lady said nothing repair because the parts havent deliver yet. It is really disappointed because they lied to me. no one pick up the parts form post office, in the mean time, I decided to take my computer back because I dont trust them any more, after a few phone calls , I found there is a store close to Rice Village, and I stop by their store right away and they do a quick check on the computer in front of me and give a quote right after the checking, the price is 10% lower than LifeLine and will be able fix it in 2 days. After waiting for 2 days. my computer is working again, The engineer did a quality job with great attitude. So dont waste your time with LifeLine. If I can give them 0 star I will do it.

Dr
Review №14

Awesome experience! Saved me a bunch of money just when I was planning to buy a new phone. Adam is great and was very helpful

Ja
Review №15

They did great job..ordered the part i needed for my phone..came in the next day....phone looks brand new!

Ar
Review №16

Illegitimate establishment. They sure look good on the exterior though. They tried to steal a screw from my phone that was near the charging port, but they sneakily put it back once I started complaining about other things. The metal near the charging port was bent upwards. The LCD screen on my phone is bulging out on the right side. Certain screen functions like 3D touch don’t work sometimes. They take your money and leave you screwed.

Ah
Review №17

Great staff and superb service. Highly recommended.

ja
Review №18

Excellent service and very professional. I went here because my phone wouldn’t turn on. They figure out the problem quickly! I will bring all my derives here going forward.

An
Review №19

I am sorry to say but you just broke my laptop, I wasted money and time. If you are not sure how to fix its better not to try, or then if you break take responsibility and not to say that it was just defective screen. You knew that you broke it and me too.

Sy
Review №20

Did a really quick job of replacing my LCD and digitizer - only took 20 minutes and it works great:)

Sy
Review №21

Sam and Adam are a good team. They repaired my iPad promptly and provided excellent service in good fashion. Recommend this establishment .

Ar
Review №22

I had a broken screen of Nexus 6P (rare availability), lying dead for more than a year. Melissa had my phone diagnosed and found out everything else works properly. She repaired the screen, but as understandable with phones lying inactive for a long period there were a few issues. But she patiently took care of all these and replaced necessary parts. Melissa was very professional and I would definitely visit there for any phone related issues later.

Ne
Review №23

These guys have no clue what theyre doing Im sorry to say. They repaired my old phone and the screen stopped working functionally in 2 days. What a shame

Ja
Review №24

10/10 recommend! Truly professional and cares about the quality of their work.

ir
Review №25

Bought a phone case I’m currently obsessed with. The staff is extremely Friendly and so helpful. Would recommend anyone to come here :)

Ja
Review №26

Nice professional Service.and good customer service, Always recommend.

Br
Review №27

I was out of town for work and drop my phone very professional and quick!

As
Review №28

I made an appointment online and it was confirmed. Tried to call a few times and the number isn’t valid. Went to my appointment and there was no one there.

Sh
Review №29

Very quick repair. Very professional. Go there when you need help with repairs. Emir is very helpful.

Di
Review №30

Id been going around with a cracked screen on my iPhone 6S for over six months. Thats when I spilled bubble tea on it. The phone was completely dead, and, jackass that I am, I hadnt backed any of the data up for 16 months.Not knowing where else to go, I went to the Apple Store in Highland Village. To make a long story short, after waiting two hours and forty five minutes, the genius I spoke to told me that I would need to mail my phone off to a place in San Francisco, where it would take up to four weeks and minimum $1000 to recover the data. And after all that they still might not be able to get my data back.Thankfully I reached out to one of my techie friends who recommended I go to LifeLine on Holcombe. I got there 10 minutes before they were closing. The manager, Nico, greeted me warmly, assured me it was no problem to fix, and that theyd have it ready in 24 hours. He was funny, friendly and nice, and he basically talked me off the cliff after my experience at the Apple Store. He was professional and honest, gave me a written quote, and refused payment until my phone had been fixed.24 hours later my phone was working perfectly with all the data recovered, at a fraction of the price I thought Id have to pay. Im unbelievably grateful to the team at LifeLine. Im giving out their business cards and recommending them to all my friends. We are so lucky to have them in Houston.

La
Review №31

Emir was incredibly helpful and was patient for the full 5 hours it took to help me.A great place and I will be coming back if I need to

Al
Review №32

Great service.The process took only 30-45 min. My iPhone 7 Plus looks great! Every happy with this business. They even priced matched another location. I would recommend to everyone.🤗

An
Review №33

Very professional, efficient service. My iPhone 8 screen looks great for a very reasonable price!

Fr
Review №34

Incredibly fast - and high quality - service. They knew exactly what to do, gave a price up front, and did the work in 20 minutes. I didnt know replacing a battery on an iPhone could be done, or done so quickly. And the price was a pleasant surprise, too. Totally different from my experience a couple of years back with another brand of store in another part of the City. These guys are good.

De
Review №35

Melissa was awesome. Very nice service. Cleaned my Iphone charging port very quickly and turned the phone as good as a new one.

Ac
Review №36

I received fast and courteous service. Lifeline repairs fixed my phone in less than a hours for a very reasonable price. I highly recommend everyone to get there phone fixed at this place.

Sa
Review №37

Very nice place, phone turned out well both times. Very quick pop in pop out, nice service.

Du
Review №38

Lifeline was a convenient local repair place for my phone. Everyone I spoke to was friendly, knowledgeable and upfront about costs and estimated repair times. They ordered a part for my phone at no extra charge and called me promptly when the part came in. Ive yet to crack a screen on a phone, but if anyone in my family does Ill be returning to Lifeline.

Ke
Review №39

With two clumsy teenagers, we are frequent flyers at LifeLine, and they always take great care of us. I am amazed at the things they can fix. They have been able to fix screens in an hour sometimes. Always friendly, excellent service, and cheaper than a new phone. If only they had a punch card!

Ar
Review №40

Efficient, Fast, and friendly. Whats not to like? Recommend it for device repair.

Do
Review №41

During my vacation in Houston, I cracked my iPhone screen for the third time. This time it was so bad only half the screen was visible. Luckily, I was able to find this repair store nearby. I got my iPhone fixed and left not only with a replaced screen, but a fully inspected phone and a great experience all in 20min. These folks are fast and go above and beyond to make sure your device is in perfect condition. If you value your phone, want it to get the best attention, and at a reasonable cost...this is without a doubt the place to go!!

Jo
Review №42

Great experience. Second time visiting the store. Great price, excellent service, and quick repair. Will definitely go back if I ever have another issue with a damaged screen. They are great!!! Fixed my iPhone 7.

Da
Review №43

Attentive, cooperative, efficiently competent staff!

Ja
Review №44

Niko was excellent! I got my battery replaced for my iPhone 6S Plus. I was in and out in 30 minutes and he showed me under settings where my battery was showing at 100% performance. Can’t leave out it was only 40 bucks very affordable!

Mu
Review №45

The most honest repair store I’ve been to. The guys in there are super cool and will provide the best customer service. Laptop was messed up due to a faulty battery and they not only fixed it up super quick but even suggested the cheapest route to buying a replacement such as amazon, instead of having them order it for me and it costing an extra $60.

Ma
Review №46

Very nice experience. The guys know what they are doing and the service was really fast. For sure a serious place that takes care of your device. Absolutely recommended. Good job!

Co
Review №47

Incredibly helpful staff. Completed an easy fix on the spot, on a Sunday, that three or four other places said would take several days. It is definitely far out of the way for me, but I would happily drive through traffic for this quality service.

B.
Review №48

I took my laptop in on Good Friday after a Windows update caused my mouse and keyboard to stop working. The techs werent able to fix it within 24 hours, but when I picked up my laptop on the following Monday all my files were placed in a Backup folder on the desktop. Windows 10 had to be completely reinstalled, but ALL my files were intact! The repair was also affordable. I highly recommend LifeLine and will definitely use them again for my old laptop that also has issues.

Fi
Review №49

Just got my wife’s iphone repaired, good price and very nice customer service. Nico was awesome to help. I would recommend this shop for everyone one.

Ti
Review №50

These guys are amazing. Brought my Surface 3 for a quick inspection, not only guys did it for free, but told me exactly what was wrong. Apparently I was missing one part from my previous repair at a different location. Great job guys! Ordered $15 part and my Surface is back to life after 6 month of sitting in my drawer.

Ma
Review №51

Nico did a great job fixing my iPhone screen. The price was great and customer service was excellent. Highly recommended!

Al
Review №52

Great service. I called, and was happy to hear that my phone could be repaired in under 30 minutes. I got to the store, and the staff was very friendly and helpful. On the first repair, the corners of the screen were not responsive, but I pointed this out and they corrected the issue quickly. Im very happy with my experience and would definitely recommend.

Ga
Review №53

Had a great experience, the phone was ready on time. And the staff are great!

Ol
Review №54

Great service, speedy service and really took great care of everything I needed on my phone plus extra! Thanks 🙌🏾

St
Review №55

Awesome customer service and competitive prices! Finally got a new battery for my iPhone 6 that wouldnt hold a charge. I was in and out very quickly, too. Definitely recommend. Thank you!

Ka
Review №56

I came in as a walk-in without an appointment. I had fast, friendly, and professional service with a reasonable price. There was an initial snag in the repair process, but I was given another option that only took another 15 minutes more.Biggest plus: VERY close to where I live, and was one of the only places open on Sunday. Really saved my skin. I would definitely recommend it to my friends.

Jo
Review №57

. I didnt know about this place until I Google searched phone repairs and this place had pretty good reviews so I checked it out . The staff are very helpful. I took my Nexus 6P because it didnt want to charge. Juan was generous not to charge me because all it was was lint inside the port. Friendly service I recommend.

dr
Review №58

High quality phone cases , amazing customer service & very friendly . Love this place !

Ba
Review №59

These people are terrific. I dropped off a cell phone with a cracked screen. When I returned 50 minutes later, they surprised me with the news that actually all that had cracked was my protective screen cover. The cell phone itself was fine. They didnt charge me anything. They could have totally gotten away with charging me for a screen replacement, and I would have paid, never knowing the difference. I have no financial incentive to write this review but would love for these honest people to get credit for what they did.On another visit, the service was friendly, efficient, and organized. The manager is really motivated to make this business a success.

Ta
Review №60

Lifeline Repairs was extremely fast and did a great job on my phone! Took less than 30 minutes, they were very professional, and their price is very competitive! Would recommend!

Da
Review №61

Good service. Very friendly. Fast and fair priced.Since my original review, I have been back several times. They are always so friendly and fast. They stand behind their work! I highly recommend.

M
Review №62

Highly recommend Life line Holcombe location. Very professional and fast! They ran diagnosis on my dead iPhone for free. Gave me several options for repair. Much better than going to Apple store for help as far as time and hassle.

Za
Review №63

Had a problem with my phone not charging looked around and not many people even knew what a type c charger was and I whet there and they knew what I was talking about right away.The price was good and they was super nice would definitely go back if I ever need something fixedThey are fast to only slow part was waiting on the part I need but they had to get mailed which is most places and even then the part came fast .Over all great place to go it’s a bit out of the way but worth itMalissa and niko are amazing

Ta
Review №64

Professional, Honest, Affordable... They do it best and at the best price. Fixed a battery issue on my phone and I am very satisfied. Would HIGHLY recommend. A++

Ab
Review №65

Nico was awesome! Very friendly and fixed my phone really quickly for a great price! Definitely recommend!

Ch
Review №66

Very good service. Super informative staff. Super professional and offer warranty on all their work! Nico took care of me like family!

PA
Review №67

Absolutely horrible, took my iPad in to get my home button fixed because it wasn’t working and they said they “couldn’t fix it.” A few months later I come in with a different iPad that had a broken screen and yet again they can’t fix it. The service was horrible and both times they told me to just get a new one. If you could rate this 0 stars I would

Ye
Review №68

Service is quick and the technicians are knowledgeable. They seemed to be sincere about getting me the best deal possible. I will definitely come back for all future repairs.

Da
Review №69

I was in town over the weekend and managed to break the screen on my Galaxy S7. I had to attend training for work, and didnt have a lot of time to wait around for my phone to get fixed. I checked google and noticed that Lifeline was close by my hotel. I brought my phone in, and they assured me that they had the screen in-stock, and the repair would take around an hour. They were done in 50 minutes and my phone was as good as new. Lifeline kept me in touch with my customers with minimum down-time and top notch customer service. 10/10

RW
Review №70

This business is closed. Website will allow you to make appointments and there is a phone number that rings but the store is empty. Don’t make the mistake I made- don’t drive across town to keep an appointment that you made online!

Au
Review №71

I came in to have the screen on my husbands iPhone repaired. The employees were helpful, everything was done within an hour, and the prices were fair. We couldnt be happier with the job they did--we will definitely be back if we need any other phone repairs.

Ka
Review №72

I absolutely love this place! I placed a call minutes after I had shattered my iPhone 7 plus screen, and Mika had had a screen reserved for me and held it until I got there a couple of hours later.Repairs were made on the same day, and very quickly as that. I was in an out in less than an hour with my screen looking as good as new.Melissa was a pleasure to deal with as well! She was very informative and thorough with services, products, pricing etc.This place has amazing customer service and timeliness! This will be my go-to spot if I have any issues with any of my technology.

Cl
Review №73

Awesome! I was in Houston on a business trip and I broke my my iPhone screen. I found these guys online and they had my phone fixed super fast. It was cheaper than the other places I called too. I was worried that I had lost my contacts but nothing was lost or deleted. Bottom line: fast service and great prices. Highly recommend.

Ty
Review №74

Thanks so much for fixing my phone!!! I came in and my iPhone 8 was trash. My screen is now fixed for a great price!! I definitely recommend to anyone whos phone needs repairing!

Li
Review №75

Repaired my phone in 15 minutes! AT&T guy suggested them and was so happy he did. Very professional and knowledgeable. Offered a water and read magazines while I waited. Repair phones, tablets, pcs, Apple products and also sell accessories. Friendly and fast and charge a fair price.

na
Review №76

An AWESOME experience and quick... I was getting ready to go to a place that was further away and would have caused me to sit in traffic, take longer, and cost more. This was so convenient in the medical center literally easy access on the bus route or a nice walk from the medical center. The rep at the ATT store gave me the referral and I walked in was seen immediately, they were what I desire and the universe brought this business gem right to me as I had just drop my phone. So 15 minutes to repair and I was back with my phone working. I stay in the medical center so its great to hear of great services that are near and convenient. The prices are affordable too. Well it made my day and exactly what the universe order. Thanks. 😊

Aa
Review №77

James is great! Friendly and brisk service. They couldnt fix that problem with my girlfriends screen, so they replaced the whole phone. Id give them more stars if I could.

fe
Review №78

Nico ands Carlos ate quick and amazing. In and out and they make everything easy to understand. I can’t say Thank you enough!

ch
Review №79

Shattered the glass on my iPhone 6. Took it to lifeline and they fixed it with no problem. Looks brand new! The people who work there are very helpful and experienced as well as courteous. Ask for David hes the one who did the repairs for me.

Li
Review №80

Nico is an amazing tech. Repaired my phone in no time and was very courteous and professional. Great quality glass screen

Mi
Review №81

Arrived at 6:20PM and its closed.Edit: visited at 4 PM one day after the owners reply below, still no one there. No one answering phone call anytime either. What a fool I am giving it a second chance. I wonder why somebody is still replying comments here, this place obviously has shut down already.

Ta
Review №82

Love them I was able to walk right in and get help immediately. The employees were well informed and fixed my tablet in no time. I would recommend this place to anyone.

jo
Review №83

The Holcombe location has always been good to me each and every time. They were quick to assist and got me in and out with a new glass screen protector. After I cracked my screen I took it back in and was taken care of by the staff.Dont deal with any other phone care place but Life Line Smartphone and tablet repair.

mo
Review №84

I just came back from the shop and here is my conversation with the lady working on the shop:Me: this is the third time I come here to fix the screen for the same phone, and I paid the first two times. The 1st time I wanted to fix the phone because I dropped it, the 2nd time the touch was not working in parts of the screen, and a few minutes before I came to you I dropped the phone and the screen was affected and had some lines due to falling down and they forced me to pay although it was in the warranty period. This time, I came after the warranty period because I had some issues (family and work) and obviously it is your problem and the phone didnt fall down as you can see and Im not going to pay anything to fix it this time because it is your fault (the guy who put the new screen).The lady: she offered to check if something is unplugged in the phone.Me: OK, please do your best and you can confirm it is not my fault.The lady: she came back and said Ive bad news. The problem has not been fixed through the plug and unplug and the only way is to put a new screen.Me: No way Ill pay anything to fix your mistake this time. Thanks.

Do
Review №85

I had problems charging my IPhone 6. Brought it by LifeLine and Niko did a great job cleaning the charging port. Excellent, quick service!

Nn
Review №86

They are honest, professional and fast. He worked with me to fix my computer at a rate I could afford. I am happy with the service I received and I will return as needed. They have a large parking space too.

Cl
Review №87

Melissa did a great job on my phone! They even worked to get the right color to match my phone! Will definitely come back

Ca
Review №88

Happy with the service! Price was reasonable and my phone got fixed quick! Will be returning for future repairs.

Fo
Review №89

I had a great experience when I went in the customer service was unmatched. This young lad by the name of Sergio helped me out he was very knowledgeable and confident in his approach two things that go far in the work place.

Me
Review №90

My phone was repaired quickly. Nico was awesome. He did the job perfect . Thank you . Will be back soon.

Ak
Review №91

Exceptional service and exceptional ability to fix practically any problem your devices might encounter. Ever.

Jo
Review №92

Nico was very nice and helpful! Additionally, it didnt take a super long time and you get the screen protector half off. I def would Recommend their services.

De
Review №93

Great service Nico and Melissa were really helpful and professional. The repair was very quick plus they gave me water while I waited 10/10

Er
Review №94

Loved the service here and repaired my phone perfectly in less than an hour. Definitely recommend coming here if you need a phone repair. Ask for Carlos, he did an amazing job on fixing my broken screen.

Ty
Review №95

If you are in need of fast, inexpensive cell phone repairs, look no further than LifeLine. Everything from the stores atmosphere to the staffs friendliness is top notch. There is no reason to look elsewhere; this is the spot for your repair needs.

Ni
Review №96

Awesome and quick service! Made multiple visits and each time repairs were completed in a timely manner and great service. Highly recommended!

Al
Review №97

Fast and friendly service. Explained the problem with my phone thoroughly and showed me the internal damage. Very reasonable wrt the price for replacing the screen and offered a discount which was definitely not expected but welcome. Would definitely come again for any phone repair needs!

Ka
Review №98

They are quick and affordable! I would definitely recommend them! Ask for Nico, he’s the best!

Sh
Review №99

Super helpful and pleasant. Horrible with phones so Ive been here multiple times. Affordable and great quality of work!

Gu
Review №100

Melissa was nothing short of amazing. She saw the shattered iPhone and said she could have it fixed in 20 minutes. I timed her and she had me walking out the door transaction complete in less than 20. 5 star customer service and consideration of time. Will be back!

Information
15 Photos
100 Comments
4.7 Rating
  • Address:2246 W Holcombe Blvd, Houston, TX 77030, United States
  • Site:http://lifelinerepairs.com/locations/texas/houston/
  • Phone:+1 832-831-1310
Categories
  • Computer repair service
  • Mobile phone repair shop
  • Electronics repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
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