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Dr Cell Phone Houston Richmond
4703 Richmond Ave B1, Houston, TX 77027, United States
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Dr Cell Phone Houston Richmond

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Pa
Review №1

Very good service! I came in the morning, 10 minutes before the opening and the stuff was already there. My phone was liquid damaged and they fixed it in the same day that I brought my phone. I was impressed how fast it was diagnosed and repaired. Also the price is affordable.

Jo
Review №2

Great service! Affordable and right down the road. I was able to drop it off and pick up an hour later on a Saturday! John was super helpful and friendly! Definitely visiting again for other cell phone needs.

Ke
Review №3

Dr. Cell Phone has been my go to place for cell phone repair while living in Houston. I am accident prone and they are always here to help. They are friendly, honest and the service is always quick with high quality at a reasonable price. I would recommend Dr. Cell Phone to anyone.

Le
Review №4

Everyone at Dr. Cell Phone was extremely kind and helpful. Been without a cell phone for a while and they fixed my phone almost good as new. Super fast and not to expensive! Impressed.

Li
Review №5

Theyre so great! Id cracked my screen a couple times and theyre really helpful and nice! Apple told me my 5 was broken and needed to buy a new one for 250. Dr cell phone fixed it for 50 dollars and it works perfectly... Dont trust the apple geniuses!

Za
Review №6

Quick, inexpensive, and professional. I dropped my phone off and 45 minutes later it looked like new! I will definitely back with any future repairs.

Do
Review №7

As soon as I walked in I was happy to see how professional the building was. The staff are very nice and informative. I am so happy that my phone may be saved for a very reasonable price. I went to the location in the Galleria area and in was very easy to get to even during lunch time.

Ph
Review №8

I have been walking around with a broken phone screen on my galaxy 4 for a few months now, and spent some time researching the best way to go about fixing it. The employees at Dr. Cell Phone are very professional and they will do the job properly and quickly. I dropped my cellphone off, and they had it ready for me within a few hours. I would highly recommend this place to anyone who needs their phone screen repaired the right way.

Ri
Review №9

A very good service. The guys closed within the hour and were still able to get my screen on my iPhone replaced. For a good price too. Highly recommend.

Al
Review №10

Craig was super sweet and straight forward not only on the phone before i got here, but also the entire time I was in the store. I really appreciate the speedy and nice service! Would highly reccommend if youre phone is really cracked like mine was:)

Ja
Review №11

Ive brought my phone here 3 times and always got fantastic quick service at a good price. I even have recommended it to my employers. I highly recommend this company for cell phone needs.

Ch
Review №12

I have taken my phone here twice now to get my iPhone 5s screen repaired, and these gents are exceptional! They are quick and knowledgeable in their craft. The customer service experience was awesome! They were kind and the atmosphere was clean and professional.

Ri
Review №13

Melissa, was patient enough to wait for me to activate my device to be serviced. I came in late at around 5:05 an they were still able to take me in to repair my iPhone 7+. Service is cheaper and a lot quicker then taking it to Apple. I highly recommend them.

Mi
Review №14

These guys are pretty awesome! They quickly fixed any issues I had after the screen repair. I was always treated as if I were a first time customer, but they always remembered me. The repairs were an hour, tops (every time) and always notified me when it was done. I would definitely recommend them for iPhone screen repairs.

Me
Review №15

My experience with Dr Cell was great! My iphone 5 screen was cracked, and they had it fixed within an hour. I thought their prices were also very reasonable. I definitely will be recommending Dr Cell to my friends and family!

Ke
Review №16

I came in 20 minutes before closing time and my phone screen was repaired very quickly! The manager, Jesus, was extremely friendly and welcoming, not to mention answered all my questions! I cant believe I didnt know about Dr. Cell Phone before this. I definitely recommend this ace for any and all phone (and even computer) repairs!! Thank you so much Dr. Cell Phone!!!

Gi
Review №17

I came to get my iPhone 6s Plus repaired and Craig and Karina was awesome here at Richmond location!! Craig fixed my phone here in the time that I was told with no problems. I definitely recommend anyone that needs phone repairs to come here or to there sugerland location.

ki
Review №18

Reasonably priced phone repair. Honest staff: my frame was warped from having dropped it, and they replaced it for free. They also offer discounts on their products to customers. Fairly efficient and quick people.They also have a computer in the waiting room to do work on while youre out a phone.

Ma
Review №19

Craig helped me with a new screen and a new cell phone case! Very helpful and nice service! Right now $5.00 cell phone cases while supplies last! Awesome!

Ha
Review №20

Incredibly fast and great customer service! I came in with a shattered iPhone screen, and they had it fixed and looking brand new within the hour. Definitely would recommend; Ill be coming again should I ever need to.

Jo
Review №21

I have a iPhone6 plus and called around different places in town to fix my broken screen. DrCellPhone was close to my place of work and the time it took to fix it was during my lunch hour. They were fast, professional and polite. The price is also decent and now it good to know I can get a great fast service near by. I plan on buying a case so hopefully I will not have to go back there soon.

Pa
Review №22

I took my tablet in to be fixed. The store was clean and well organized. The clerk was very helpful, and as I was in a rush, he accommodated my schedule. Both clerks I dealt with were courteous and helpful. I recommend this store.

Me
Review №23

I have dropped my iPhone 5 probably a hundred times, and this last time, the screen finally shattered, to the point that it was nearly impossible to read anything (including the time). I debated about trying to use it as-is until Im eligible for an upgrade (only a month or two), but after my first few glass splinters, I decided that I would be better off just having the screen replaced. The people at Dr. Cell Phone are super friendly, and they quoted $114+tax to replace the screen. Based on other quotes I received, as well as the price I found to purchase the parts to replace the screen myself, this is a very reasonable price.Hopefully I wont need to use Dr. Cell Phones services again for a while, but I highly recommend them to anyone who needs to have their cell phone screen replaced!

Mi
Review №24

Had a nearly totaled iphone 5s, took it over to Alan and Dominic at W. Alabama location and within a 2 hours, my phone was like brand new. Amazing staff and amazing business. Super quick and super reasonably priced too! Will be returning for sure!

ae
Review №25

I accidentally dropped my phone while getting into my car and the screen just shattered all over the place (iPhone 5s) I didnt know where to go and found this place on google. Excellent service. Jesus at the front desk is very helpful and understanding. 1 hr. Service, phone is working like new. Totally recommend this place

sp
Review №26

Hreat place to get your phone fixed! Jarrod greeted me at the door, very professional. Gave me an estimate and had my phone fixed in 45 minutes! I would recommend this place to anyone with any phone issues! 5 stars all the way!

Jo
Review №27

Excellent customer service. Quick repairs. And great prices. I will definitely be back with my next broken iPhone.

Br
Review №28

I recommend Dr.Cell Phone for cell phone repairs.Ive trusted them with fixing my phone every time I drop it!The staff are friendly and the service is great.Give them a try when your are in need of a quick fix.

PE
Review №29

Look no further than Dr.Cell Phone to fix your cracked screens. They do an amazing job and are very knowledgable of their products. Great staff and extremely quick to get your phone back to you. Thanks for the great service!! 👍👍

Ch
Review №30

Third visit; wonderful service, consistent happy employees!Highly recommended as Ive done in the past!Wish wife would stop cracking her iPhone!++++

Lu
Review №31

Third time my wife has needed to repair a cracked screen. We always choose Dr. Cell Phone. Great craftsmanship at a great price. I would recommend to friends.

An
Review №32

Great experience! Brought my Nexus 4 for a cracked screen repair, and they had the best prices in town! With a 30 day warranty. Cant beat the price and service!

Ch
Review №33

I am so happy w my experience w Dr. Cell Phone! I came in around 9:30 this morning with a broken iPhone 5 screen and they fixed it while I was at breakfast! Great very nice and very fast service :)

Al
Review №34

I never buy insurance on my phones and when my screen cracked and the Sprint store told me they would not even be able to recover my contacts or information onto a new phone, I was very concerned. I came to Dr. Cell Phone and they fixed it right up in about an hour and a half! For the LG G2, it cost $125, which is more expensive than other phones. I will probably not buy another LG in the future since they are more expensive to service.

As
Review №35

Great place to go! super fast and really sweet staff. 5/5 stars for sure!

Ch
Review №36

Dr. Cell Phone replaced my broken Samsung S5 screen and fixed the middle chassis and damaged bottom port cover at the same time. Very quick service and fair price compared to alternate repair shops. I was personally quite pleased with the customer service, particular when explaining why a combo replacement was warranted given the S5 screen design.

Bo
Review №37

Great experience at Dr. Cell Phone today. We came in 30 minutes before closing and they were able to fix a shattered iPhone 5 screen. Very friendly and helpful service, highly recommend it!

To
Review №38

Ive been to Dr. cell phone twice now for a screen repair and theyve done a great job both times. The were fast, efficient, and did a great job!

Jo
Review №39

Guys are helpful and are really quick with the repairs. My screen was broken and the same day it was fixed and ready to be picked up. Great and helpful. No pressure sells either. For sure make this place your repair shop!!!!!!

L
Review №40

These guys are great, fast, and affordable. If you break your phone, bring it here. The turnaround time on Apple devices is very fast, and it has been same-day for my LG G2 each time its been in here.

Do
Review №41

These guys were great. Very friendly. I dropped my I phone 4S this morning and cracked the screen. I went and they had it fixed for me while I waited in about half and hour and it cost me $60.00. While I was there they had many people come in and they were obviously repeat customers. I will definitely use them again if/when I need to and I will definitely recommend them.

Se
Review №42

Victor was very informative and fixed my wifes i-phone 5 cracked screen with the quickness. I dropped it off and he called back 30 min later. I was shocked and impressed. im gonna be my wifes HERO for this...

Da
Review №43

Dropped my phone yesterday and shattered the glass. Walked into Dr. Cellphone at noon and just picked it up 5 hours later after work. The work is as good as can be expected given the frame bent slightly. But the work is good and price is fair. Would recommend.

Ta
Review №44

This place is awesome! Phone fixed in 45 mins same day I broke my screen! Great quality work and excellent customer service. Cant beat the warranty either.

Aa
Review №45

Got my battery replaced here since I only had 2 months till my next upgrade. Im pretty sure they used an extremely sub-par quality battery or a used battery. Who knows! Battery life extremely short and overheats in my pocket for no reason. On a good day Ill get 2 hours, worse then before. If you are planning on keeping your phone for a long time I would not recommend.

Sa
Review №46

I wanted to repair my phone in the same day, I searched several cell phone repair shops to repair my cracked iphone screen, all of them told me that it will take 1-2 days to finish. Here at Dr. Cell Phone, they replaced it in less than an hour!!Great and helpful staff, worth a recommendation.

Ri
Review №47

I dropped my phone off at 11am & was able to pick up in about an hour. I ran some errands and was reconnected by the time I had to go to work. Fast, easy and convenient :)

As
Review №48

Great price! Good quality! Fixed my phone in 15 minutes! Thanks Adam!

Me
Review №49

Quick service. Awesome customer service. They take great care of their customers. Highly recommended for phone repair.

Ju
Review №50

Fixed my phone in exactly one hour. Cheapest prices in town and quality was nothing less than perfect. The staff is incredibly attending and happy to be at their jobs and our forthright and honest about everything. Wouldnt go to another place ever

Ja
Review №51

Had outstanding service. Shattered the screen of my 6S this morning. Rushed to the store had me out with a phone as good as new in about 40 minutes. Couldnt have been happier with the quality of the work and the customer service. Also the music while I waited was on point. Highly recommend!!

Ja
Review №52

Dr Cell Phone is the absolute best repairer of phone and ipad screens in Houston. The technicians are consistently helpful, courteous and efficient. They really know their stuff and are committed to providing fast, affordable solutions for devices requiring replacement screens. Additionally, the replacement screens I have received at Dr Cell Phone have been of excellent quality with exceptional touch-sensitivity, unlike those provided by other similar repair shops. Their prices are competitive and on par with other similar businesses but the high quality of their work, their fast turn-around time, and their central location on richmond at 610 (with easy, convenient parking) make them the best choice for any device screen replacement.

De
Review №53

Nick treated me and my phone so well!! I come here every time I break my phone and I am never disappointed!! Forever a loyal customer.

Ci
Review №54

Awesome and fast! Dropped my phone off at 9 and was ready by 1. Came in to get cracked screen fixed. Phone is like new! Thanks dr. Cellphone.

Ka
Review №55

They did a good job with my Galaxy S4 screen repair. They were honest and really quick. I got my phone back in 4 hours.

Sw
Review №56

Craig and Karina assisted me today and were very kind and helpful. Did a wonderful job! 😊

Ro
Review №57

My screen was cracked badly and they fixed it in an hour. no problems. great customer service. would definitely recommend coming here!

sa
Review №58

It was a great experience. really fast and easy customer service. i highly recommend everyone to check it out

Je
Review №59

I had a shattered screen on a Galaxy S 3. Their replacement left the phone as good as new.The serice was courteous and fast: I brought it in on a Friday at noon, had it in my hand on Monday at the same time.

Rh
Review №60

I cracked my iPhone screen earlier today, took it to Dr Cell Phone, and had it back within half an hour. The two guys that were in the store were very friendly, and the prices on phone accessories are very good. Hopefully I dont crack my screen again, but if I do, I know where to go.

Gr
Review №61

The best service ever. This guys know what they are doing amd they are super fast. Will recommend to family

Cl
Review №62

I am very pleased with the results of my iPad screen being replaced. Its basically a new screen that works just like the old one. Im grateful that I can do this.

Ze
Review №63

Dr Cell Phone fixed my iphone 5 screen within 45 minutes. They did an excellent job and were super nice. I would definitely recommend!

Ad
Review №64

Got my nexus 5 shattered glass replaced and OS recovered.My OS crashed after an android L update and it got coupled with an accidental fall of my phone shattering the glass. I tried to fix the OS myself, but it appeared to be a lot of work. So, I went to Dr Cell Phone and they have fixed both of them in less than 2 hours. Though they initially quoted around 230$ to which I agreed, they charged me around 160$ after the repair making me very happy. :)

Ra
Review №65

I tried buying one of the cheap DIY cell phone repair kits, but after a lot of time and a lot of frustration I ended up just giving up and coming here. I shouldve just come here first!! My phone was back to new in no time at all!

Vi
Review №66

Dr .Cellphone is awesome! Super fast and affordable. Took only one hour for screen replacement on two iPhones. Highly recommend!

Ly
Review №67

Came in for a tempered screen protector for my new phone and left with that and a smile! Great customer and the gentleman told me some good tips for my new phone while he installed the screen for me.

Mi
Review №68

They fixed my phone very fast. excellent service. and very friendly! i made an excellent choice.

Ma
Review №69

My experience at Dr. Cell Phone was not only exactly what I needed but they showed me what true customer service was truly about. This is so hard to come by these days!Today was one of those moments we all have, where the phone drops and you pick it up and hope and pray... Too late, the screen is cracked. I googled the nearest place, and Dr. Cell Phone was conveniently located near my work! I went in and this is no ordinary cell phone repair shop! They had a huge selection of various cell phone model cases for different models and the guy who was working was very knowledgeable of the products!In such a stressful situation, Dr. Cell Phone was able to ease the pain by not breaking the bank and by being quick and efficient!!! Would go again!

Ri
Review №70

Great service, very professional. happy I got referred here. Would highly recommend.

M.
Review №71

Great service. Finished replacing my cracked phone screen in 2 hours. Excellent work.

jo
Review №72

Best customer service, best price, best quality. One shop for all!! Love it! Recommended!

Je
Review №73

Ive been here three times for broken and blacked out screens on my 4s. Each time they provide great service, quick turn around, and a working product! Im so glad they are close by and open on Saturdays!

Ca
Review №74

They are awesome! My iPhone screen was basically shattered and they fixed it within the hour. It looks amazing!

ng
Review №75

Dr Cell Phone was very helpful when I called and when I came in for my cracked Iphone 5s to be fixed. They are able to help me immediately and provided great customer service.

we
Review №76

Love these guys! They r the best at what they do.. 😊😊😊 thank you for saving my phone 💋

Al
Review №77

This store gives a $20 discount for rating the store upon purchase, so thats probably a large reason why there are so many reviews are 5 star reiews.I took my iPhone6 in to be fixed--I had cracked the screen. Once I got home, I noticed that the screen seemed bigger than usual. My roommate and friend agreed that the screen was abnormally large. Surprise, the phone cracked again that night, I believe due to the larger screen. I took the phone to be fixed the next day, as I had a warranty. Surprise, I had to pay another $110 to fix my phone, despite the fact that the break was largely, if not entirely, their fault.When I received my phone, I noticed that the mute button was in a fixed position--it was unable to move. I took it back yet again to get fixed. This time, they loosened it too much to the point where the functionality is very minimal--I have to try especially hard to mute or unmute my phone, an issue not present before I took my phone there.The staff is nice, and the owner seemed genuine when I was forced to return my fourth time, but I cannot it good conscience give them anything above 3 stars.

JD
Review №78

Dr. Cell Phone is the best! have used them to repair a few phones now and every time their price and service is the absolute best!!

D
Review №79

S5 screen replacement. quoted for an hour, was done in 30. best price i could find and good service with warranty

Cl
Review №80

Ive used Dr. Cell three times and the service has been great! I strongly recommend them.

te
Review №81

Craig was very helpful and knowledgeable, I needed two phones fixed and he repaired both within an hour. I got a good deal on a phone case too but if I ever happen to need a screen replaced again(hopefully wont) Id definitely come back here.

ma
Review №82

This is my second visit to dr cellphone. Unfortunately I have bad luck with phones but with both visits my phone was fixed in under an hour. The service was great and the people are friendly. I would recommend them to anyone.

Or
Review №83

Good and convenient place to bring your cell phone and laptop problems to. Great customer service and they are fast!

Ge
Review №84

I walked in with a sad face and a busted iphone 4s device. Left out smiling and satisfied! Dr Cell Phone in Houston, Texas you rock!! Thanks a million :) And again 2017 on my iphone 7 fixed it in 20 minutes flat!! They rock👌🏽✅

Ro
Review №85

TL;DR: My phone is working again (maybe?) after 3 weeks of dealing with poor customer service. I have 0 confidence in this shop. Cant speak as to screen repair but dont trust them for solder work.Brought my Nexus 5 in after the power button began to fail (persistent/random reboot). They originally quoted me 3-5 business days because they didnt have the button in stock. I called back the next day to see if there was a more accurate time estimate and they said repairs were complete (and didnt call?). I went down and asked how they managed to do the repair if they didnt have the part in stock. The customer service rep said the tech must have found a button lying around and used that cause this phone works. Charged me for the button replacement. A WEEK LATER the button begins to fail again. Lo and behold some research uncovers that if you open the phone up and toggle the button from the inside it will TEMPORARILY fix the problem. I called and gave them hell about it and the same CSR insisted the tech had replaced the button because it was in the computer. This was the same log I saw him update as I asked about the miraculous turnaround time. CSR says I can bring it back for free because its within 90 days. The real question is how can I trust that theyll actually replace the button this time?--- TWO WEEKS LATER... ---I finally have my cell phone back. Even with an angry customer they would not rush a parts order and the button took a full week to come in. Then the repair took them another 3 days to complete. At least thats what I assume it took because they never called me to say it was ready. Every time I needed an update on my phone I had to call to ask.

Ia
Review №86

Referred by my employer to have my iPad repaired to Dr. Cell Phone. Fast repair and great customer service!! Will definitely use them again!!!

Ma
Review №87

I have been a client for over 3 years, great experience and service . Everybody helpful.

Ma
Review №88

Dr Cell Phone did a great job fixing the cracked screen of my mini iPad without having to buy a new as Apple suggested. And on a timely manner.

Lu
Review №89

Very happy with the kind service they gave.us repairing my daughters phone

An
Review №90

Reasonable price, prompt service. Brought in my Note II with a broken screen and lcd, got it taken care within two hours.

Al
Review №91

Craig was super helpful and knowledgeable.. I appreciated his help!

Su
Review №92

Fantastic service. Jesus was great. My iPhone Looks brand new. Thanks

jo
Review №93

Great customer service! Came in with a cracked screen and a messed up sensor and they had it fixed in 30 min! Looks like a brand new phone!

Le
Review №94

My experience was great had my phone ready in less than an hour, everything is working great i am super happy 😀

Ch
Review №95

This is my second time using there service. It wassame day service because they had my phone parts in stock. Friendly service with a reasonable price.

Ro
Review №96

Great customer service. Loved it , will recommend everyone if they are having gadget problems

St
Review №97

Robert is awesome! The guys are great. Friendly and prompt with repairs!

Na
Review №98

Excellent customer service. I would recommend this company and use this company if I need it again.

Pr
Review №99

Dr. Cell Phone Houston is where I go to get my phone fixed. Been here for multiple occasions and every time prices are reasonable, service is great, and the fix is in a timely manner.

Ch
Review №100

I cracked my iphone 6 which left me devastated. I was thinking it would be such a pain and inconvenience to get it fix but I found Dr. Cellphone on groupon and they made my experience painless. Excellent customer service! They are very professional and fix my phone while a waited.

Information
8 Photos
100 Comments
4.7 Rating
  • Address:4703 Richmond Ave B1, Houston, TX 77027, United States
  • Phone:+1 832-715-9690
Categories
  • Electronics repair shop
  • Computer repair service
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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