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RNR Tire Express
1815 Hardy St, Hattiesburg, MS 39401, United States
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Mi
Review №1

Excellent customer service!!! Super comfortable seating area! Football on the television Saturday! They plugged my tire for free! The lady that was there before me was able to finance her tires. She was so grateful. I will continue to do business with them!

Je
Review №2

Brandon was nice and respectful. Explain to me what size tires I need to get me riding back safe. Good new and approved tires at a good price. I highly recommended if you need tires come see Brandon..He will get you right.

Jo
Review №3

Such a great experience! The staff was nice and courteous! They worked quickly and efficiently! My services and tires were a great price. I waited while they worked. The inside of the shop was SUPER clean and inviting. Brandon handled everything I needed! Thank you all for a WONDERFUL tire shopping experience after I had a horrible experience elsewhere. I recommend this place to anyone especially those who need new tires or an alignment!

Ru
Review №4

Great experience! I didn’t have an appointment and was seen shortly after arrival. Reasonable prices, friendly staff and fast service. I’ll definitely be back!

Ta
Review №5

This is the best tire place in Hattiesburg! I needed a Tire Alignment & they got me right in. I waited inside, it was very clean and ALL of the staff were friendly & conversational. I wasn’t there an hour, in and out. They have earned a lifetime customer, I will definitely be back!

Ty
Review №6

Brandon was amazing and made my experience so pleasurable! Him and the staff had my vehicle fixed in under 20 minutes and he had nothing but a smile on his face the entire time. As a young female who doesn’t know much about cars he made me feel very comfortable and at ease. I will definitely be bringing my car back to RNR as they consistently give me exceptional service, especially the Hattiesburg MS location!

Be
Review №7

This was my first time getting tires with RNR and I had a great experience. They gave me a quote and I used the 6 month finance. Everything was done like I was told . I never had any problems. I would use them again and tell people about them.

Se
Review №8

Brandon was real friendly and polite. The tires that I needed costed a fortune at another tired shop. Brandon had my tires on hand and fit me in that day for the best price. GREAT SERVICE that I highly recommend.

wi
Review №9

Horrible. Dont deal with them constant harassment days before due date , I had 15 calls and countless text in one day and wasnt due until the next day. and constant lies , adding to the price for every little thing they could come up with. I sucked it up and paid it off just to get away from this. Ill never deal with that nightmare again.

Je
Review №10

THE ONLY GOOD THING ABOUT THIS PLACE WAS THEY WAS POLITE!! BUT RIPPED ME OFF BIG TIME ALSO DID NOT PUT THE TIRES I WANTED ON.. IVE HAD TROUBLE EVER SINCE.. Also knowing exactly how much I owe left and they continue to add to it.. your better off going to walmart for some good $100 tires that u pick instead of paying a $1000 for a $100 tire!! Now ya know

Ro
Review №11

Me and my whole family got tired from RNR tires, fast and great service! Reasonable deals. The GM Brandon keys is one of a kind. Very costumer friendly. The other employees as well. Willingly to work with you if more time is needed on a payment, but communication is very important. Tires are really good. Drove from Hattiesburg to Lexington, KY first real road trip with car and tires did amazing job on road. Man bottom line if you looking for tires to rent or buy Stop by RNR tires Hattiesburg!!!

Mi
Review №12

Super friendly and great service! The best place to go in town!!

Ai
Review №13

Brandon was a great help to me in need and of short notice! Great customer service and plenty locations I am very thankful and have found a new tire shop .

Tr
Review №14

Had my tires looked at because one of them was looking flat. They were real helpful. Ended up waiting around for a bit (apparently had some people ahead of me) but the employees were real nice and understanding. Guy whose name was Mark (Maybe Markus? Not sure) was real nice about everything and tried to help keep costs down as much as he could.

Li
Review №15

Tay and Kerry had me took care of in no time. Tay helped me pick out my tires and rims and Kerry explained the paperwork in such a way that made it an enjoyable experience. I will definitely do business here again.

Ka
Review №16

On the Road, Tire Pressure Low....we googled the closest tire shop which was RNR Tire Express. THANK GOD FOR THIS SHOP!! The GM Brandon was EXTREMELY NICE AND FRIENDLY as was ALL of the Staff!! Got us IN AND OUT and BACK ON THA ROAD!! THANK YOU RNR!! YALL ARE THE BEST!!🥰🥰🥰

Sh
Review №17

Amazing !!! I love RNR the employees are super helpful ! I’m moving to hattisburg what a great start my tire was mounted quick and easy !!!!! I will return !! Tay is just a breath of fresh air in this world today !!

Av
Review №18

The staff was very friendly & outgoing. Second time dealing with the company & I will recommend them to anybody

Bi
Review №19

I bought 4 new tires in Hattiesburg with the intentions of paying them off in 6 months, well life changed and then i got behind, well i can honestly say that Tay helped me out so much. She was very straight forward but nice about the whole situation! THANK YOU SO MUCH TAY!!!! I would def recommend working with TAY!!!

La
Review №20

Very friendly, professional, and personable! Brandon and Tay are the best!

Ma
Review №21

Excellent customer service and tire service. Good prices and quality.

Da
Review №22

Worse place to get tires I go pay my tires the manager name Brandon is rude he tried to take my brother tires off his car and had the whole crew come outside to fight me and my brother and beside that they always change your due date and seem to always change ur total price I had $300 left to pay I ask them how much was left to pay 3 months later and they tell me $375 so how is my payment jump up $75 they is not a good place they just want your money

Pa
Review №23

Quick professional services..

Ch
Review №24

Today is 17th of April 2021. I went to RNR Tire Express today for an alignment for my vehicle. To give a thorough review I will try and explain all the details. After briefly searching online for a car alignment shop , I came across RNR Tire Express which was highly rated so I decided to stop by. I arrived late afternoon April 16th an asked for an alignment for my vehicle and was told to come back earlier the next day and they would take care of me and the cost was 53 dollars. The manager seemed nice , the showroom was nice so I came back the next day. Now I arrived around 1:00PM ,(and this review has nothing to do with the wait time ) Was told to come back at 2:30 after lunch which I did and that’s totally fine. So I come back and wait . I have two children which were with me and running around of course but that’s expected. After a couple hours my vehicle was up next but they asked for payment before they took it in the shop which I did and continued waiting for the work to be done. The employee mentioned they were about finished and my kids were stir crazy so we went outside to wait for them to bring it out. So he backed out and just a few feet from the shop the steering caught and he stopped . He said I did the alignment but I don’t know what happened. After looking the tie rod had come loose. Ok so for background, I myself had just literally the day before finished installing new wheel bearings, ball joints, inner and outer tie rods, upper control arms and rotors. I am not a mechanic but have enough knowledge to do certain mechanical tasks. Now , after seeing what had happened I put the kids in the vehicle and got under the truck to see what actually happened. The inner tie rod had been unscrewed all the way down to the last couple threads. No adjustments, just unscrewed. They tried to blame me saying it must have been loose and just came out, I said how , it doesn’t rotate how could it unscrew an inch and a half of thread in 5 feet to come apart ? They wouldn’t pull it in and fix it and didnt want me to use their tools but they did after talking let me use a jack, a wrench, and a small screwdriver. I spent the next 30 minutes going from the ground to the truck trying to keep my children from getting out of the truck and getting hurt while attempting to put the rod back in. By GODS GRACE I somehow managed to get it together to pull the truck into a parking space. After being driven home by my wife and loading up all of my own tools I returned to spend half the night in the rain fixing my own vehicle which was already fixed before. After further inspection I came to see that only one side had been touched , the passenger side was exactly where I had put it, and instead of actually unscrewing the outer tie rod to align the vehicle properly all they did was literally unscrewed the inner tie rod out to the last two threads ensuring failure as soon as rolled basically. This is highly unethical and just plain wrong. Now I was furious inside but I never once said a cross word to anyone involved during this ordeal , even after being blamed for the mysterious failure nor after asking and being informed I would not be refunded because quote they did the alignment, even though in reality they did no such thing but rather they INTENTIONALLY caused a failure to a fixed , working , driving vehicle. I was furious because of my children safety. I would rather you just screw me over than risk my kids safety and that is what bothers me the most even as I am writing this at 1:20 AM , still infuriated and praying for strength to let it go. I personally would advise everyone to stay away from this place because this sort of thing is flat out wrong and unacceptable. The manager told me before I left bring it back and he’d do the alignment but after paying them 53 dollars to not do it but instead intentionally break it and possibly risk my children’s lives there is no way on Gods beautiful blue green earth I could accept that offer. My trust is broken, and honestly I hope it is only mine because of the dangerous actions involved here.

Ch
Review №25

The whole staff was amazing and helpful in a time of need!! Thank you!!

Da
Review №26

The best service around!! The best salespeople all around. I tell everyone to come to R&R tire !!

Si
Review №27

Jimmy was very acknowledge able and helpful. Was told by several people that they were great to deal with. But do your homework and research. I was charged $135 more per wheel than anywhere else and $50 more per tire than other places. One wheel has bubbles under the finish and I paid $400 a wheel. They said that it was nothing they could do about it. Will not buy from them again. They got two stars because Jimmy knew what he was talking about and the staff was friendly.

Sa
Review №28

Went into the store looking for some rims and tires, the guy behind the counter would not come out of behind it and we were talking loudly across the store. He also told me that I needed to make modifications that were not necessary to my truck in order to get the rims and tires I wanted. He told me to go on the internet to look instead of making other suggestions. I have dealt with other places like this and the staff was really great to deal with. I will not be taking my business to rnr ever again.

Ne
Review №29

Didnt notice a bulge on my tire. The boss was acting like it was my fault and I came last Friday to have them check it. He was all over rude and very disrespectful. Last time goin to this place from now on goin to Street Kings. Terrible customer service and accused me of not wanting to pay $30. Really I am goin to get in contact with corporate or the owner.

Ja
Review №30

Im definitely going back!! All I need was a plug on one tire and the guys there checked all four for me! Amazing customer service! HIGHLY RECOMMENDED!!

Re
Review №31

I immediately felt welcome when I walked into the door. I was greeted by Mark and he was able to help me right away. The entire staff was very friendly, but he and Brandon were very helpful throughout the process. Everything was thoroughly explained to me about ordering, warranties, insurance, the payment plan, etc.. Not only did I get an awesome price on 4 brand new tires, but my order came in a few days earlier than expected AND it only took them a little over an hour to put the tires on my car. RNR made buying new tires as cheap (without sacrificing the quality) and as stress free as possible! Overall, it was an awesome experience and the atmosphere was so nice while waiting. I would recommend to all!

Ca
Review №32

They were friendly, im glad I called ahead of time, because I needed an appointment.

Sa
Review №33

Lied about what pricing was going to be per tire. Ended up being double the costs. Got there after scheduling an appt and ended up still waiting over an hour to even get my car started on. WILL NEVER DO BUSINESS WITH THEM AGAIN!

Jo
Review №34

I was checking out local tire places because my car needed an alignment. I decided on here because it was close to my house. I havent bought tires from them, so I was going to have pay close to $100, which I was okay with -- but instead of charging me, they did it for free. They just asked that I come see them when I need new tires and I absolutely will. Thank yall for the kind service.

He
Review №35

Great Service! Friendly staff. Will be back

De
Review №36

I spoke with the manager about my experience in rnr.Everything he told me was the TRUTH.He leads and educates his employees extremely well.His employees are polite and knowledgeable,The tires are great and wonderfully low in price without sacrificing the quality.Thank you!

Le
Review №37

Needed tires and an alignment extremely bad. Came in, they got me set up for a really good price; the workers are very knowledgeable of cars. The mechanic that fixed my car is very good at his job and referred me to a good place that fixed my brakes and Roters (I’m not sure how to spell it lol) for me. I notice a huge difference in when driving my car now and it kinda made a loud metal on metal scrubbing noise (my brakes); before I even got them fixed whatever homeboy under the hood did pretty much fixed that noise and he didn’t touch my brakes. They made this process very easy and affordable for me and my children.

Ce
Review №38

The service was awesome! All college students should come for their service needs!

My
Review №39

I enjoyed being at RNR while there. Really great atmosphere, great customer service and very clean nice. The process was very fast and easy. I would recommend anyone to try RNR. Great pay as you go service! Thanks so much!

Te
Review №40

The past three visits, I have had to return to either fix an unaligned steering wheel when getting an alignment, or the weight was not placed on the tire during balancing and rotations. I understand if there was a mishap once, but three times back to back? Im sure Im not the only one encountering these issues at the Hattiesburg location.

Ke
Review №41

Unprofessional & rude!!! Was Denied a summary of my payments by one of the Managers. When asked for a break down & information of why I was going be paying over $800 for a set of tires for a small car the manager was very impatient & rude. I would not recommend this at all you’re better off buying 2 new tires at a time or going to a use tire shop. Big ripoff

Da
Review №42

IS a scam artist.... crooked business...witnessed with my own eyes. They push the majority of the work off on their account managers...who make less than anyone else working there.Youll end up paying way more than the tires are actually worth...even if you pay off on time.

Ca
Review №43

Friendly staff extremely helpful got me in & out as fast as possible & the store was nice & clean

Ca
Review №44

Everything was great ! Marcus got us in and out very quickly! Thank you !! He’s amazing check him out !!

K.
Review №45

Excellent Customer Care Rep with awesome prices. An employee Brandon Keys, was very professional and eager to make me as an customer happy. I recommend them to everyone I know which n the future theyll expand and add on other features. Good vibe and prompt service

Ke
Review №46

The people are super professional and they keep you laughing I would actually give them 10 Stars but they only have five

Do
Review №47

Everything they told me was a lie.... They changed managers during my contract and everything changed.... My truck never ran the same after I went there...... Everyone your talk to will give you a different story.... Hate that I ever went there

Ke
Review №48

Brandon was very professional and knowledgeable when helping me pick the right tires for my vehicle. The price as well as the service was the best I have had in Hattiesburg. They set up affordable payment options and roadside service. Go down to RNR and ask for Brandon.

Ro
Review №49

Good prices on the type of tires I need for my Golf GTI... Great customer service. Good payment plans credit and lay-a-way.

Ti
Review №50

I think the general manager should be more inviting and happy to see all customers that walk in. I wasn’t welcomed with a warm greeting from him when I walked in and he saw me. His personality comes off very abrasive unconcerned and non chalant. He should loosing up smile more and be more welcoming to all diverse people who come in his place of building. Brandon is also unprofessionalIf your a day late with a payment they come out and take your tires off your car to make u pay faster. I would never recommend anyone here no matter how easy it is to get tires and rims and I wouldnt even work here

Ma
Review №51

Super easy and friendly staff!

As
Review №52

The worst customer service and the rudest people I think I’ve ever dealt with! Every week I paid there was always some type of mess up with my payment. Either they didn’t process it and I would get messages saying I haven’t paid when I really did or they charged an amount smaller than I told them to and then tried to charge me a late fee. They call you and harass you for payments before your payment is even due. We will NEVER use them again. We’ve had customer service issues since the day they put the tires on.

Re
Review №53

Very friendly and professional appearance.

Jo
Review №54

Very helpful, excellent hospitality, and relatively fast service.

Tr
Review №55

Staff was very friendly and helpful. Tire install was quick and easy.

Ta
Review №56

Brandon Is the WORST customer service I’ve ever dealt with. Refused to take my payment. Told me I was going to get arrested for not paying an EARLY payment. Lied about being the highest up when I tried to complain. The tire payment didn’t have to be made for 4 days. And flipped me off when I came in to complain on his behalf. FLIPPED a customer off. I can’t believe this company allows this. Never go to RNR tires. They are very corrupt

De
Review №57

My boy Terrence helped me picked the perfect wheels and tires for my ride! Great people, Great Service! Would highly recommend if you wanna upgrade and ride in style !

Ro
Review №58

Great place for a new set if tires if u cant pay the total price upfront

Mr
Review №59

Very Friendly Staff. They make sure you understand every detail of what you are purchasing or renting. Highly recommend this place if you need some assistance in getting new tires.

Va
Review №60

I really enjoyed the friendly customer service along with the flexible payment options. Though they were busy when I got there the wait time was minimal. By the time the paper work was finished my car was ready. I have already referred a friend. Thanks Brandon, and the other guys.

An
Review №61

STAFF WAS VERY NICE, WARM GREETING, ANSWERED QUESTIONS WITHOUT HESITATION. EXPLAINED IN DETAIL ABOUT SERVICES OFFERED, I MEAN THE OVERALL EXPERIENCE WAS GREAT. PURCHASED TIRES FOR MY WIFES CAR, WILL BE RETURNING TO PURCHASE TIRES FOR MY TRUCK. THANKS TO THE STAFF AT RNR TIRE.

CH
Review №62

. i had bought my tires in Arkansas right before i moved to Mississippi. 8 months ago well i had a blow out found out Hattiesburg had one. So I called the store i got them at to see if by chance they was still under warranty luckily thwy was for another month. The hattiesburg store took care of me and got me back on road in no time.

Sh
Review №63

The GM Bryce at this location (Hattiesburg,MS) very unprofessional and very disrespectful to paying and loyal customers. Today is the third time I came in and he had an attitude with me and talking like I didnt understand. No I dont recommend going to this location if this man still is the GM. But his staff here is excited!!!! I also tried reaching out to the owner about this matter and he still hasnt responded yet.

Je
Review №64

The most fantastic and friendly customer service Ive ever encountered....I will always come to rnr for all my tire services and needs . Thank you Brandon for the most pleasant service Ive ever received, and I will definitely give my personal recommendation for this company!!

Ni
Review №65

My experience with RNR so far has been a total let down. When I first bought my tires I was told $150 a month when it is really $275 a month. I was also told I would be able to swap those tires over to my other truck I would just need an appointment. An appointment was not available that day. I scheduled an appointment over the phone and informed the gentleman what the appointment was for. I took time out my day and another persons day to drive two trucks to RNR, just to be told I could not swap tires to my other truck. After speaking to a second salesman, which is the same salesman from the first day who told me I could swap at a later time, tells me a manager has to be present for me to swap the tires! As long as I am paying for my tires I should be able to put them on my bicycle if I want! Now I understand that I am still paying for the tires etcetera but this is why I took the trucks to RNR so they could swap them and know where the tires were going. Not to mention I own both trucks. With all that being said I will no longer do business with RNR. I will continue to pay but after this Im done. A manager should always be present or at least available to the staff. The staff should be more clear with customers and know more about whats going on. Im very unhappy with the service I received at each visit to RNR in Hattiesburg on Hardy St.

Ch
Review №66

These guys really havent a clue about vehicles.

Cl
Review №67

Do not get any tires from this place. A complete rip off and horrible customer service. BRANDON wouldnt give me his last name because I wanted to make a complaint. Do better people!

Li
Review №68

Very good would not go anywhere else

Ju
Review №69

Very good customer service. Explains everything down to the tee. In and out!!! Great job

Ma
Review №70

This place is really helpful, great service and good tires.

Le
Review №71

Good Quality in tires very nice and helpful People 👍

Ha
Review №72

Had a flat and was worried about having to buy a new tire but they were able to repair my existing tire at no cost to me and all so quickly. Will be coming here again for future needs 👍🏼

De
Review №73

I had a great first time experience with RNR tires very helpful understanding considerat they are my number#1 tired spot I will consider for all to go to because if you end a certain situation and you need help you can call on them somebody there especially like I got somebody named Brandon he really help me and my wife feel more comfortable then I ever found at any tire shop thank you Mr.Brandon & RNR tiress...

An
Review №74

The day I got the tires was good. Was treated great by 2 of the employees. Several weeks later trying to find out information on the referral program things went bad. Was lied to on how it works. Then on top of that I got called a liar by an employee and was accused of yelling, trust me they would know if I yelled. So needless to say my thoughts of them are awful. I will never refer anybody to them. Im glad others have not had to deal with what I have. The sad part is Im caught between a rock and hard place because I need tires.

La
Review №75

Brandon is very professional and the mechanics dont have you sitting and waiting for a long period of time.

jo
Review №76

Prices were good. service was good. friendly staff. eould definitely recommend checking them out for new tires. ask for Brandon

Jo
Review №77

An absolute pleasure with which to conduct business. Highly Recommend!

Ro
Review №78

Awesome service! Great staff!

Ji
Review №79

Fixed my tire but wouldn’t put it back on my truck due to the tread being too low. Would have been nice if they told me that before charging me!!! They slapped on the spare and let me go. Not good customer service.

Te
Review №80

Called them while in Hattiesburg they said come on 1hour and 20.00 later I left with 4 brand new tires that I could afford if u need tires check them out they are very courteous and professional

Sh
Review №81

My sister had an awesome experience at this shop. Recommend everyone to go.

Ma
Review №82

Awesome Team and Outstanding customer service

Br
Review №83

Very fast to help you get back on the road.

Ta
Review №84

Great customer service!!! Awesome deals. Terrance was very professional and helpful.

Ja
Review №85

They were professional

Je
Review №86

Brandon was very nice and professional if you go here ask for him!!!!

Wi
Review №87

The tires are too expensive

Li
Review №88

Was greeted from the beginning all salespeople where really nice make sure you are satisfied do give followup txt and make sure everything okay ,I will recommend them to others in need who cant afford to pay cash for tires thus is the way to go !!! RNR!!!

Sh
Review №89

Really nice business.. friendly salesmen.. good quality tires

Em
Review №90

Fast, friendly, and convenient service!

Pa
Review №91

Brandon was very helpful I got the service I needed I’m very satisfied thank you R&R

Co
Review №92

Its was a nice , clean, and friendly environment. It took 5 hrs, but it was good service.

Ta
Review №93

Very friendly and professional staff...I will definitely be using this dealer again...

Sa
Review №94

Very helpful & nice staff..Jerry Amos was super nice !!!!

Au
Review №95

Fast and friendly customer service. Hassle free!

Je
Review №96

They are really nice people and i just love my new tires 💨💨💨

Vi
Review №97

The sales staff was very friendly and courteous and they were very helpful

Br
Review №98

Adam Speights was awesome he met me in the parking lot and treated me like a friend not a customer .. and He went way outta his way to make sure I was happy he even stayed there off the clock and waited until everything was done and I left before he left totally awesome guy

Re
Review №99

Staff was very helpful and the environment was very clean and neat.😀😎

Ch
Review №100

Came here to try and find some wheels for my car and they refused to help me they gave me a website and said good luck they even refused to let me explain to them what I was looking for my car they were very rude and everything I dont think I will use them

Information
27 Photos
100 Comments
4.4 Rating
  • Address:1815 Hardy St, Hattiesburg, MS 39401, United States
  • Site:https://www.rnrtires.com/tire-shop-near-me/mississippi/hattiesburg/1815-hardy-street/
  • Phone:+1 601-402-9186
Categories
  • Wheel alignment service
  • Tire shop
  • Wheel store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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