I took my 2018 CRV in because of road noise. Steve diagnosed as left from wheel bearing assembly. I wanted brakes changed also, even though I could have gone a few more miles as they were. Crystal called to let me know the status and gave me a detailed description of what was needed with a clearly stated cost to fix. The wheel bearing was under the Honda warranty, so told me that a dealership would have to do that repair in order to file under the Honda warranty. I was also told that I have a tire with some inner cupping on it, that is also contributing to the road noise.Crystal said that if Honda dealer gives me a hard time about warranty to call her back and she would handle it. She was eager to be sure I signed up for my rewards also. These folks are awesome. Truly is your professional alternative to the dealership.

Wonderful service, jobs done correctly the first time, they go above and beyond to make sure youre satisfied and well taken care of. My wife now swears she doesnt want any other car besides a Honda/Acura/Toyota/Lexus so we can keep coming here for service. Highly recommend. Shout-out to Curtis for being super helpful and friendly and their shuttle service for being a huge help when we only have one car currently.

Outstanding service. Hands down the best experience I have ever had at an auto repair shop. They live up to the First Class name. Went out of their way to keep me updated on the status of my car and it was repaired very quickly.

First class HALT surpassed my expectations on the work they did on my sequoia. The mechanic took care of my vehicle and that I appreciate. But the customer service is the highlight!! The owner and others communicated multiple times with me about my vehicle. Great job, great price I feel. I will definitely be a customer of HALT IN THE FUTURE!

Did unnecessary repairs on a vehicle that they suspected needed a new motor. Said needed to repair the water pump in order to determine if engine was in fact ruined. $1800 later, it was.

Amazing spot to bring my Honda. Mark and his team of experts take care of everything I need. I had been going to the dealership for years but havent been back since meeting the team at First Class Halt!

Excellent customer service and quick repair on our Toyota. We will definitely use them again in the future.

These guys were great to use. I really had a good experience which is so rare in the car industry-at least for me it is. When I came in I was approached by a service Manager who sat and spoke with me for about 30 mins about what was going on with my car. I had previously been working with many dealerships and was wary of all of them but I felt these guys were real with me. They were patient and took time to explain what was happening while keeping me in the loop. Hendrix Honda had required me to commit to a 3 day and “up to $1000” diagnostic fee JUST to find out what was wrong. FCH had my car diagnosed, repaired and back to me in 3 days. And nowhere close to a 1k diag. fee.FCH helped me cut my out of pocket costs and worked with my extended warranty company as much as possible. I am very glad I ended up using them and will definitely be back.

Best experience with a car mechanic. They go above and beyond whenever I take my car there for service. Mark and the whole team treat me like family! And Joel always takes me to and from work while my Lexus is at the shop. Definitely recommend them for servicing your Honda Acura Lexus or Toyota vehicles!

Ive brought my Honda and Toyota vehicles here on several occasions. They provide service on a level above what I have received at area dealerships, and have been completely satisfied. My most recent visit was to have worn suspension components replaced, and they did an excellent job of identifying the problem components and getting new parts installed on the same day. I highly recommend First Class HALT to anyone with a Honda, Acura, Lexus, or Toyota.

Wonderful service center. They were able to give me a quote and let me pick the services I wanted and did not pressure me to do anything else. We had multiple services done and, to my surprise, they completed them all in one day. I would highly recommend them.

Quality service and they offer a ride if needed.They are a little pricey.

Had an issue with my lights, they were very helpful over the phone and turned it around in less than a day. I would recommend for honda owners

Great experience with First Class HALT. Will do business with them again.

Great service quickly. Prices are good.

Best HALT service center in Greenville. They are honest and trustworthy, and wont try to push anything on you. If they recommend something and you say no, thats it. They will mention it on the next visit which I really like. I feel very comfortable leaving all my Hondas here, 2012 Accord EX, 2013 CRV EXL and 2019 CRV EXL. I wont take my Hondas anywhere else.

Weve used HALT of Greenville for two of our vehicles (Honda and Toyota) over the last six years. Every interaction has been positive, and they have worked hard to save us money. I think most people dont know much about cars and are concerned that they are being taken advantage of by mechanics. That should not be a concern here. They are very clear about what needs to be done, how much it will cost, and when the work will be completed. I highly recommend HALT! I wouldnt take my car anywhere else.

My first visit to HALT. I researched their web site and was impressed with their business model. It was very easy to make an appointment. Easy to find location and more convenient to me than Lexus dealer. Upon arrival I was greeted professionally and offered multiple options to insure my needs were covered while waiting. Service began promptly as appointed. All staff were courteous and very responsive. I was treated professionally in every respect. Diagnostics were complete and definitive. All work was communicated clearly and completed as promised. This is my new service center for my Lexus based on this experience. I highly recommend for owners of Lexus.

Did not use them. I called about an issue I was having with my Honda Accord. They were very helpful and knowledable. They helped me to decide which route to go with my repair. When I do need service I will be taking my car to them. Thanks

Will not be coming back! Brought my car in for service and left with a mile list on what is wrong with my car! Took it somewhere else and the list they had gave me was 100% incorrect. Poor customer service all they care about is getting your money. Called several times with an issue they have charged me for twice now and its still not resolved. Very poor way to run a business. Like I said all they care about is getting your money. There prices are way to high. They need to learn to handel customers concerns better. And not just worry about taking there money. I wont be back period! If I could I would give them no stars for a reason!

I will definitely be back! I have a Toyota Highlander SUV, and got an oil change and overall look at my car. They even take pictures of the issues your car has! They send you a report that tells you all the issues, how severe, or how minimal. They explain the issues well, so if you know absolutely nothing about cars it is super helpful! They are worth every penny, I reccommend First Class HALT to anyone!

Good to know they use Original Equipment Manufacturers (OEM) Parts. I like the fact that I have a 1 year warranty on the work completed and you are covered nationwide. They stand behind their work. Not many places do that nowadays. They did a great job on my daughter’s vehicle. I will be back with my other family vehicles.

They are quick, courteous, and fairly priced. We bring all our vehicles to them. Both Greenville and Anderson locations are great. Would highly recommend both.

The work done was excellent!Looking out for customer was lacking. Did not ask me about my red seat belt light always on in dashboard. I could have used an oil change request (I got a flyer from you but forgot to mention the oil change).But the service on my Honda on the symptoms I took it to HALT has been great.

Quoting report with pics is great. Not the cheapest place but service, quality and delivering what they say is perfect. They go over and above.

HALT is the most knowledgeable and fair shop for lexus service that I’ve been to. They work by the factory manual and only use OEM parts.The service reps are hit or miss. Thomas is knowledgeable and accommodating - speak with him if you can. David will be pushy even after you state your preferences for your car’s service. Know what you’re talking about/requesting if you speak with David.Excellent shop overall.

Excellent service and maintenance advice.Met and exceeded my expectations.Fully intend to go them for my vehicles care.

I called to get service done on my car, they took my number and never called back. I guess Ill never know if their service is horrible or not, but customer service is. I wanted to use them bc they are closer to my house but I guess Ill go to Sandlappers. Its further out but worth the time and money.

They are one of the most honest and thorough places I have been to. They did a great job on my car and I really appreciate it.

The entire staff at FCH goes above and beyond with customer service. Professional and always gets the problem fixed in a timely manor. Wouldn’t take my car anywhere else! Mark is the best!

Thomas and his staff were great for my first visit

Professional, straight talk, clean facility, good prices

Great service!

The cost of service was reasonable and we are pleased with the service. The diagnostics were on point and my 13 yr old Toyota Highlander has new life.

I’ve used First Class Halt a couple of times. They are really nice and professional and take the time to explain things to me.

Great, efficient service! Friendly staff and wait area is always orderly and clean. I recommend them to all Honda, Accura, Lexus and Toyota owners!

First Class Halt has serviced our Toyota vehicles for a couple years and we will continue to use them.

Recently found myself used car shopping after my car was totaled in a rear-end accident. I heard about First Class HALT from Walt Deptulas radio show on 105.5 The roar. These guys are simply as advertised! Helped point me in the right direction in terms of narrowing my search (which models and years I may want to avoid due to known problems, ect). Once I settled on my 2013 Toyota Highlander, I brought it in for HALTs pre-purchase inspection (not some 30-minute safety inspection but a half day diagnostic deep dive). Im not a good negotiator, the used car inventory is very slim right now and I was in desperate need of a car (I had very little leverage). However, the packet of information HALT provided to me more than paid for itself when negotiating the price of the car! I could go on and on about my experience with Mark and the other technicians. Im just happy to know I finally found an honest group of car mechanics.

Brought my 2012 acura MDX here for the 1st time. I have had horrible experiences at Bradshaw Acura where I bought my vehicle and finally decided to find a better place. They were able to diagnose the issue I had with my car when others had failed. Repair was at a reasonable cost and performed in a sufficient timeframe. I plan on bringing my acura and other cars here as well going forward. This of course is only my 1st stop so take it with a grain of salt, but as everyone knows its hard to find a good auto shop.

What I experienced with the customer service person that answered the phone,he was very knowledgeable answer all my questions in a timely manner,and offered to schedule an appointment for me to come in to have my car serviced. I highly recommend first class halt.

Everything was great. Fast service. Courteous employees

The staff at First Class HALT is truly top-rate. Ive have been their customer for at least a year and I can say that I have not once received poor service. The service technician are always straight forward about necessary repairs, will provide recommendations on when to wait on certain service options versus encouraging you to do unnecessary repairs. The courtesy drivers are always friendly. Overall they make for a positive customer experience.

You get what you pay for. Halts prices are fair considering the high quality of work and customer focused service they provide. They game me with a detailed estimate before doing any work, and they made useful suggestions regarding which items needed immediate attention versus others that were less urgent. I highly recommend Halt!

Great service. Honest assesment of my vehicle. Will be returning.

Tremendously genuine staff. Received a personalized card after my first service thanking me for choosing them. To that I say no problem and thank you for the above and beyond service!

These guys are great. If you have a Japanese import this is the place.

First time using them, am very pleased with them, will be going back,

Thomas was very thorough and kept me updated as he examined my car and found concerns. Thank his was my first visit with them but certainly not my last.

These guys diagnosed my problem correctly and fixed it in one visit. Good service!

First Class H.A.L.T is was great to work with. Very satisfied with the quality of service I receive. Convenient location - close to my work Reel Video. I enjoy the quality of my Honda and Toyota and glad they are experts and having another option other than the dealer is a real plus.

I love the team at HALT. Consistent, Professional, Trustworthy, Honest, Great prices, and Friendly. 5 stars across the board! I dont throw compliments out like this very often at all. But, I havent experienced this type of repair shop anywhere else. Best mechanics in town...seriously. They are very accurate with their diagnosis and attentive to details. Great oil change service and pricing. Greg is so easy to work with. He knows how to take care of costumers. I consider Greg a friend. I can count on him to take care of me. Everyone on the team is always personable. They take time to engage with you no matter how busy they are. You need to give them a try. Thanks HALT!

First Class HALT has always given me amazing service and an honest assessment of what my vehicle needed. As a woman, it is so important to find someone I trust to give me honest, high quality work. And everyone is exceptionally friendly! Cant say enough good things about them.

Had a great first experience with HALT. Staff was very nice and the mechanic spoke with me about my car in a friendly honest and courteous manner. They found the issue and repaired a problem first time that I had taken to other repair shops on multiple occassions. I will be returning for additional quality car repairs.

An honest evaluation is one of my biggest concerns when dealing with auto repair shops. I brought my 2012 Honda accord in because it was misfiring in two cylinders. to be brief, they said two of the piston rings were bad and that it would normally cost a few thousand dollars to fix however they took the initiative and checked with Honda and found it was still under a specific warranty (issued by Honda because Honda knew this was an issue). they sent me to a trusted dealership they deal with to get it fixed for free. Halt only charged me a reasonable fee for diagnosing the problem. Ill be back.

First Class Halt in Anderson has been great every time I have needed my car serviced. No problem to make an appointment, fast service and I can honestly say I truly trust their options and recommendations. They never try to push services on you that you dont need. Couldnt ask for a better place to take my car!

I was very pleased with the service at HALT. The work was excellent. The customer service was also. My only complaint is that my suv was covered in black grime. Probably from the neighboring construction. But I’ve never seen so much dirt on it. I only tell you this because if it were my business, I would want to know thisThank youLisa P

All work performed as promised. No surprises. Friendly, professional people. I’ll be back.

Stellar service!! Mark and Greg took great care of my car! Mark spent the time to explain each item and help me understand why they didnt need fixed yet and gave me a plan for taking care of everything at the right time. I love it when a place could make money on you but dont take advantage of it! Charlotte was also friendly and helpful with the complementary shuttle service which made a big difference and was a big help! The best!

Very fast turnaround, quality repair, and a charge of $100. To tell me what repair was needed.(broken ball joint).

Mark and his team are running a great business... focused on what counts - keeping customers cars running in great shape, with integrity and fair prices, and great customer service to boot. Every time I bring my car here I get a clearly stated estimate for the work & parts, solid answers to all my questions, and then at the end of the day a clearly worded summary of work completed and a thorough recommendation for future service, along with suggested timing. Couldnt be happier. Keep up the great work!

Ive had my car serviced at First Class HALT for the last five years. Service has always been top shelf and management has always been very accommodating. Prices are reasonable for the level of of service given. Always my first choice for service.

Top notch would highly recommend doing business with them.

At the worst possible time - I didnt have the money in my budget to have this done right now. My airbag warning light came on my dashboard. I was planning a trip, to see a friend, soon and knew I couldnt do both. Knowing one of the most dangerous lights you can have on is the airbag warning light. I decided to take it in for service. First Class HALT fixed my problem and it didnt cost too much. They did not take advantage of the situation! I feel so relieved and thankful that I took my car in to them. I have been going to the Lexus dealership but I think I have found my new service company! I would recommend First Class HALT!

I would like to thank Mark and everyone else for the excellent service you gave in working on my car. Living out of state, I didnt know who to turn to when the button fell out of my gear shift. My youngest son recommended you so we took his recommendation. I am very glad that I asked you to look over the car and recommend anything that needed fixing. Your attention to detail has allowed my car to get many more miles on it and, frankly, should have been caught by my current mechanic. Thank you again for your work and attention to detail. We will use you again.

They gave me a full list of everything that needed to be done to my car. Then worked with me to get what was most important done first & split up the work into chunks that I could afford. Great service & nice people. Will be going back!

My wife and I rate First Class Halt as an excellent organization to service our Lexus for the following reasons:1) The owner and staff are very welcoming and warm toward their customers. It is a very pleasant and professional atmosphere.2) We have our car serviced at the recommended intervals. It is easy to make a mutually agreeable time to schedule the service. The work is completed by the time estimated.3) We consider the cost of service or repairs to be very fair and competitive.4) When we went for our last service we thought it might be time to have some work done on our brakes, based on the assessment during the previous service. However, we were told after the brakes were inspected, we would not need brake service until the next service. This is the kind of service and honesty we have come to expect from Greg and his staff at FIRST Class HaltWe highly recommend this business.

I have used this company several times, great service and quality work on my Honda Pilot. I will never visit a dealer again after the great experience I had with this company.. Great recommendations for the services needed to keep my car running smoothly for years to come. Very friendly staff and repairs were completed in a timely fashion.. If you own a Honda, Acura, Lexus or Toyota, look no further for a shop to service your car. Thanks for the great work!!!!!

Today was the second service for my Lexus that HALT in Anderson has performed and again I was very please with the entire experience. Greg was very nice and helpful. I will continue to get my car serviced there and am planning on recommending them to my friends and neighbors.

I was a little upset that I had to pay a diagnostic fee -over $100 - when I told them what the car was doing and that I was leaving it for them to fix. The repair bill was $1400 And I really thought adding the diagnostic fee was unnecessary. Don’t think I’ll be going back.

Honda, Acura, Lexus, Toyota! if you own one of these, this is the only place to go for repairs. Each customer is treated with respect and they fully explain everything. This is the only repair shop that I can say is 100% honest. They truly care that your automobile is safe. They also have the nicest staff who will be glad to take you to work or wherever you need to be while your vehicle is being serviced.

Mark at First Class HALT is awesome. I called headed out of state on a spur of the moment trip but needed an oil change before leaving. With a quick call to Mark, he worked me in and got me on my way! Thanks for smooth travels First Class HALT!

Always feel comfortable with the care my car is given. I am advised of work that is needed with guidelines of when, to prepare for the repairs. I trust the work and recommend this business.

Had the usual great experience with regularly scheduled oil change. Mechanics investigated a noise and put my mind at ease that it was not a repair item. I use my car a lot and always know that they will do what needs to be done but not more; always a good price and only work that is necessary is recommended. Also the waiting room is the bomb!

My experience was a pleasure. Professional treatment from the minute I walked into the shop until I leftI will definitely recommend you to my friends.

Mark and team have been servicing my 2007 Honda for at least 3 years. Theyve always been professional, on time, and fairly priced. They dont have a problem explaining what needs to be done to a layperson that is not mechanically inclined. Also, when the unexpected happens and it needs to be dealt with immediately, they always find time to take care of the problem and get you back on the road. I highly recommend First Class Honda and will not be going elsewhere.

Everyone at First Class Halt is professional, courteous, and honest. They have kept my 11 year old Pilot running in wonderful condition, and are very conscientious about doing so in a timely manner. When it is time for a new car, it will be sure to be a Honda, Acura, Lexus or Toyota so that Mark and his team can continue to be our go-to service provider!

HALT is #1 in customer care, service and quality for us! Happy to have found an Honest and Reasonable service shop! We appreciate them and will continue to trust them with our vehicles! Thanks Guys & Ladies!!

Weve taken our Honda and Acura here for years and have had consistently superb service. Weve been grateful for their honest feedback as weve had to make decisions on the timing of different fixes/maintenance depending on how critical they may be. Highly recommend!

My experiences with First Class Halt have always exceeded my expectations. This is definitely the way to go. No pressure; no up-selling like we used to get at the dealers. Especially, no up-selling that my wife used to get at the other places. First Class Halt = First Class Service.

Good service, car ready on time. However, I was surprised that your cost of service is essentially the same as Bradshaw Acura - which I think is too high. I thought your cost of service would be less than the dealership. Its a toss up as to where I take my car for the next service.

Trustworthy folks. Dont try to sell you on things you dont need as a dealer might. They keep my old car running like new.

First Class HALT is first class. They service both my company vehicles as well as my personal cars. (Hondas and Toyotas) They are always friendly, honest and fast. They only do the services that you need and none that you dont. What a great staff Mark has.

So refreshing to find someone as honest and upstanding as Mark and his crew. Mark gave me anticipated costs for services for the life of my car and practical comparisons in his pricing versus dealership pricing. Having work done at a dealership is insanely overpriced for the exact same services. Serve small business and reward honesty and integrity - take your car to Mark at First Class Honda.

Staff are friendly and know me by name. Very knowledgeable about repairs and what I actually need. Unlike the dealership, they dont find things to fix just to make money. Getting an appointment is fast and easy. The waiting room at the Anderson location is fabulous.

Honest guys there are few mechanics you can trust....these guys can be trusted!

They fixed my car for an affordable price and had great service

Excellent service! Mark is committed to doing the right thing for his customer. It hurts to ever have to return to a Honda dealership.This week, he quickly worked me in on a day my dentist had to reschedule my appointment. I give this business 5-stars!

Riding smoothly and quietly again after bearings issue was causing terrible sound when clutch was not engaged. Technician diagnosed and fixed it and now the new bearings are quiet and the clutch has a really smooth feel. Itls like having a new vehicle again!

I really cant say enough good things about HALT. Theyve always gone above and beyond with their customer service, to the point of delivering my car TO ME when it wasnt ready before my kids were out of preschool. (Which would mean putting four car seats into their complimentary shuttle for picking us up to get the car.) I dont know of too many service providers who would do that. Ive also always felt theyre honest, trustworthy and their prices are extremely reasonable. Like I said, I cant say enough...

After hearing about First Class HAULT via WORD106.3 advertisements and morning talk show host Tara praise the work they’ve done on her three cars.....I knew when my garage of 15 years said they couldn’t fix my car and recommend taking it to the manufacturer (Honda) I would call First Class HAULT. Echoing Tara these guys are the best! Fair very fair on pricing. I have found my new go to for issues with my Honda Accord! Thanks Thomas and the entire staff for their First Class way to run a business.

This is so easy, simply the BEST! They truly care about you and your vehicle. Thank You Greg, Mark & Charlene for the great service you provide every time we have come in. Wouldnt trust my car to anyone else, even the dealership. Plan on buying another car soon, part of the decision making is will I be able to take it to First Class Halt (Honda, Acura, Lexus, Toyota) it WILL be one of them because of First Class!

My husband took his Civic there for oil changes and they always took great care of him. Very clean & great people. When the free ones with the Accord are up we will definitely be back!

I have used First Class HALT for several years, first with my Honda and now with my Toyota. I always get friendly, professional service at a very fair price. I highly recommend them.

It was a pleasure to deal with everyone I talked to. From the time the tow truck arrived to picking up the car was about 24 hrs, great turnaround time, excellent 3 yr warranty. I will use them again if we need anymore work on the Honda Civic.

This review is long overdue and Mark has earned my respect a long time ago. From previous experiences with service centers and some dealerships, I am always hesitant to try a new business. However, Mark completely changed my perspective of service centers. I value customer service and I value upfront honesty even more. Mark does not talk down to me and lets me know what should be done and doesnt pressure me into doing everything at once but definitely helping me to prioritize. Mark has also been great at matching prices and most of the time, he has been better than competitors. This review could go on forever, so Ill just say Mark & his team have done and will continue to do an awesome job on our vehicles.

Mark and his team at First Class HALT did a great job taking care of me! The service was fabulous, and the price was very reasonable. From Sharlene who greeted me at the door, to Mark, Greg and everyone else they could not have been any nicer, and did a first rate job.

Weve brought our Honda Odyssey and Toyota RAV4 to Mark and his team for several years. These guys are honest and straightforward. They tell you what you need, and are just as quick to tell you what you DONT need. Their estimates are accurate and fair, their work is excellent, they stand behind everything they do and theyre just really good people to do business with. I HIGHLY recommend them.

I wish I could give them 10 stars!! Love everything about FCH - the professionalism, the friendliness, the fairness, the quickness of the services, the comfy couches, etc. One time, I had a warranty issue that I didnt know that I needed, instead of fixing it and charging me (which, lets be real, I wouldnt have known the difference) he pointed me back to dealer for them to fix for free. WHO does that?! Im moving soon and the first thing I thought of is that Im not going to be able to find another Mark! :( LOVE LOVE LOVE them!

This is a great place to have your vehicles serviced. Employees are very knowledgeable and courteous. I have been taking my Lexus and Toyota to them for a couple of years and always had great service.

Great service. These guys are specialists and set the bar very very high. I would not even consider taking a Honda, Acura, Lexus, or Toyota product anywhere else.